Red Roof Inn Chicago - Alsip

The room smells so bad the room was a disaster completely, everything was dirty from the jump. we absolutely hated the stay and do not recommend this hotel. tvs dont work and the wifi didn’t even work from the beginning. One of the maintenance dudes was real cool tho shoutout him

Nothing So many things were bad

Run down not as pictured on web site door was broke ac was not working going into error every few hrs they just unplug it for a few seconds then plug it back it didn't have my rooms I paid for 6 weeks in advance had to down size from 2 beds to 1 with no accommodation saying we'll the rooms are more now so they wouldn't compensate me

Nothing, Booking.com should be ashamed to keep this on their list The entire property smelled heavily of marijuana, and the rear side of the accommodation was particularly unpleasant and poorly maintained. The room itself had a strong vomit-like odor, making it uncomfortable to stay in. I reported these issues to the staff, but no action was taken to address my concerns. The bathroom was in very poor condition as well, matching the overall state of the hotel. Even basic fixtures were problematic—the hot water knob was installed in reverse, adding to the frustration.

You get what you pay for is what I am going to say.

Everything was very clean. The staff was extremely polite.

Disappointing

a/c worked good Do NOT recommend. Paid for 2 room with 2 beds in each room and was given 2 rooms with 1 bed each and one of the room doors didn’t even lock!

Good

Location good Nothing I can think of

Love

Disappointing

The worst place I’ve ever seen. It’s disgusting and I’m not sure how this place is even open!

Bad

Pleasant

Very good

Not available for comments not satisfied with the property

Holes in the wall. Electrical outlets did not work. Molding on bathroom door was cracked and half missing. Shower was working well. Smelled.

Disappointing

Exceptional

Exceptional

NOTHING PLEASE DNT GO THERE IM SO SERIOUS PLEASE FOR THE LOVE OF GOD TEAR THE PROPERTY DOWN FROM THE SMELL TO THE MATTRESS TO THE STAINS ON THE TOWELS IT WAS JUST DISGUSTING

Superb

Exceptional

Exceptional

Smelled bad

Property consists of two adjacent buildings and appears to be under renovation Can only comment on the back building which is where we stayed. Back building has been recently renovated. Our room had been modernized and came with a microwave & minifridge. It was clean, the bed was comfortable, and there was plenty of hot water for showering. Parking was easy and the lot between the two buildings was ample. Distance from any parking space to the building doors was short. The motel staff was friendly and efficient. The location was very convenient to several major highways. There were a number of restaurants within a 5min drive. Two train stations providing service into Chicago were about 15min away. So all things considered the nightly rate was a good value. We would definitely stay there again on a future visit.

Solid place to stay

Smoke filled room, some lady screaming at 1:30 am outside. Door never fully locked in olace.

The room had a odor

The rooms were pretty clean

Enjoy your love when you go fast tonight I think so

Clean room

...

The rooms were disgusting and we couldn't get a refund even though we didn't stay there and I also paid for trip protection..I will never book with this site again!!

Very nice

Nice room

There was dog hair all over the pillow and bed , floors were dirty and sheets also were

There are better options

Yes

Clean room, nice staff.

Good

It’s was a disappointment

Yrs

👍

It was clean

Yes

Why should I

Heat work well. Room was comfortable.

Business

I didint sleep there because the room there was disgusting, bad smell, not clean, and they didint return my money, very bad motel, not recomended

The room had mold on the ceiling. And it was 40° outside. And he had no heat for us. The heat did not work. It was not the cleanest room I've stayed in. I was very unhappy.

Very nices motel greaful for this places real consider this location to all a very caring place to be

Friendly staff, clean environment,room was clean and tidy and the fridge and microwave clean. The only thing was whatever cleaning products they use ,is too strong,my window was broken,cold air was coming through, overall very comfortable.

There was cockroaches

Door did not lock roaches and room had a musty dirty smell horrible

Only stayed 1 night

I was charged a 50 dollar deposit twice, and never refunded it. I’ve never not gotten a deposit back. Attracts a bad crowd as well..

The room wasn't cleaned well, there was a sticky film on furniture. Bathroom tub was very slippery. There was a charge to check in an hour early and the room was already available. Room smelled musty. The ac filters were filthy.

What I didn't like was the area that the Red Roof Inn was located near. But it was clean and the staff was very friendly and helpful.

I had to buy my own sheets/ comforter and pillows to put on the bed as the linen was stained, there was cigarette burns on one of beds. The pillows had pinkish and brown stains on them. The lamp shades were dirty and stained. I booked the room for 4 and only had towels for two, and when asked for towels from front desk was told that they were out of towels at the front and would have to wait until housekeeping came around later in the day to get towels. So we had to share towels so that we could get on with our day as we had activities planned with family for the day. We only stayed as we were not able to secure accommodation else were on short notice and my stay here was non refundable.

It gave the vibes of a drug house.

bed sheets was dirty water not got hot and he tried asking for a security deposit

Windows didn’t lock and when we told the front desk they said they know and it’s safe. It was a bad smell inside and out of the hotel

I honestly don't recommend and will not return 😕 Mold on shower curtains Nets Odor - the carpet Iron but no iron board An Individual was allowed to come to our room with no key - let in front door. Tv didn’t work properly. Etc. FYI. Pictures 📸 on site makes it just look good. They need to do better.

Restaurants close to transportation

The beds and pillows were really uncomfortable- the pillow was as thin as my pinky. Also, the rooms were filthy! our first room had a strange smell and the drawers all had dust and black marks in it. The nightstand also had crust marks on top

We stayed one night in the front building; found our room to be clean and neat; staff was friendly; location was convenient to our plans in the area. Plus, the price was right for our needs this trip. We would stay again (in the front building), if in the area.

I loved how there is stores and very close to everything you would need for the stay great area.

Nothing to say

Room had bugs

It was not as advertised very dirty and in a very unsafe neighborhood

I pulled down the bed covers and found a bed bug. I took a picture of it, killed it, and showed it to the manager. I told her I couldn’t stay. She said I still had to pay. I left and called American Express. A very discussing motel

DO NOT STAY HERE!!! LOOK ELSEWHERE. I booked two rooms for my family on our way to Wisconsin and thought its a Red Roof, thats a good place to stay. My son's room had a broken air conditioner. So it was freezing or off. BLOOD on the sheets, questionable goop on the sheets,holes in the walls,stains, black mold and the dead bolt didnt work. My son had to switch rooms. The next room there were cigarette burns on comforter, stains on sheets, the smoke detector was covered by a plastic bag, more mold and it had a weird smell. Needless to say my son and his gf were disgusted and upset about the stay

Truth be told they were bugs. Bugs of all kinds that hid out and were under paintings, the microwave, and in the bathroom. The main blankets were dirty and had cigarette burn holes in them. The walls are chipped and coming apart and the floor was dirty. The bed was creaky and the carpet that was there was sticky and dirty. It was not a great experience.

I hated this property. My door would not lock. The TV did not work. The shower had mowed in it. The floors was wet. The air conditioning didn’t work.

The room was dark, only 1 lamp on one side of the bed. The door security lock was broken. The shower was dark colored with no light in the shower area to see if it was clean or not. The north door to the rear building had a broken lock. It was prevented from locking with a handkerchief. The room door was scraping the floor because the floor was puckered as if there was a flood. There were people hanging out in cars in front of the rear building. It was dark back there and didn’t seem safe. We prepaid for the room but left without staying. We went to a hotel a few blocks away and stayed there instead of Red Roof Inn.

Floors were dirty in my room. Tub stopped up, as well as toilet. Sheets needed cleaning too.

Air con was not working no other room for me to switch to no maintenance on call to have the problem fixed

Curtain ride was not a play the bathroom walls, hair everywhere. The walls wasn’t clean. It just one horrible time after another.

You canceled my reservation while I was in the airport getting on the plane, leaving me, my kids, and the other 3 people I was traveling with without a place to stay.

I did not stay at red roof because they either lost or didn’t make a reservation for me. I checked 3 times before I made a reservation at another hotel

The hotel was dirty, the bathroom door didn't close or lock, the chairs was taped up and nasty, the room smelled like cigarettes mildew, and like they tried to cover it up with some kind of fresh cent, and I had a non smoking room. There was dryer up fingernails polish on the floor, the mini fridge was dirty, the bed was extremely uncomfortable with a worn out mattress where you could feel the springs in your back. There was menstrual blood on the toilet seat...so that tells me they didn't clean. The only thing I liked about the hotel was the lady who checked me in. What got me is they charge a $50 dosposit just in case you damaged something (:/) I didn't have the energy to complain about my room because I was there for my cousin fenural. My stay was for two nights, I didn't sleep there my second night because the smel and Filth was so bad. I wouldn't even take my clothes out of the bag because I didn't want to smell like that smell at my cousin fenural. I wish I would have took pictures to show people the false advertising they have on line. Oh! I almost forgot got how the lamps had yellow stain on them and the walls was filthy as well. I would not recommend this hotel to any one, as a matter of fact I would tell people if you go to Chicago, avoid the Red Roof Inn on Cicero. I was very unhappy and disappointed with my half of day stay. For the amount of money I paid I was truly upset because I wasted my money on a very unpleasant hotel. 10 thumb down on that place

The staff was probably one of the nicest people I have met around the area, but the room was not good. It was missing a shower curtain and the tv didn't work.

I needed a decent room at the last minute bc where I thought I could stay with a relative, it didn’t work out. So I searched online and found Red Roof Inn. All o have to say is “they took good care of me at a reasonable price & I’d stay there again & highly recommend them.

No room service. No heat, no air

Na

I didn’t have any amenities in my room for the entire stay. The staff kept promising they will provide but never did

Everything was fine for the night.

We visit chicago often and we always stay at red roof inn. We have tried other hotels but this one meets our needs more. We will continue to visit.

Decent

gave me a room with dirty sheets and the lock on my door didnt work.

Smelled like drugs and cigarettes smoke. Room had like spots or something on the walls.

Property was convenient

None

The employee walk up on me standing behind trying to intimidate me and I did not receive my $50 deposit back AND they try to blame you at Hotels.com for it! I defended you because I didn’t pay online I paid upon arrival and checkin. I want my money back they were rude and argumentative and Res Roof customer service was terrible and I recorded them and am filing official police fraud charges on them!!! Will never book again!!

None

Just horrible. Close it down. I went to a different hotel, felt really unsafe, sheets were dirty and smelly from someones sweat like they weren't changed from the last person!

Towels and bedding could have been cleaner but it was an enjoyable stay.

Good

Great rooms very clean

A ok

Great clean room an customer service

Somebody hit the back of my truck

The even have parking permits for car safety. Too good

Disappointed

I loved it , cheap and clean & staff were super nice!! I was in room 204 , last name Clark 🤗

Again I pay $30.00 so I’m happy customer of Expedia. Thank you 😇😇😇.

The heat didn’t work and the sheets was dirty.

The front desk was rude and dismissive. They tried to charge me an extra $50 deposit fee. The tub was dirty, the door didn’t have a safety lock.

None

Na

This stay was so horrible! The service was horrible everything was horrible. I spent a good amount of money on this place and when you go in the website it’s not nothing like they say. They do not have any amenities at all. The place is pet friendly yes, but the pets are supposed to be free they tried to double charge me. The vending machines don’t work meaning the ice machine the snack machine and soda machine. The room service lady is rude she was yelling at me I had to yell back at her. The hotel is owned by a family and they live on the property, and everything you do they watch you. The husband opened his door and watched me walk my dogs and come back to my room with his door crack allowing me to see his eyes from the crack of the door. Their sons work at the desk and they are rude. They don’t respect women at all so make sure you have a male with you to get what you need done. I had to get my husband to get towels for me that I requested at 9:30am he didn’t get them until noon. The wife is the lady who cleans the rooms up she has no respect for other people things as she was cleaning out a room where some one left to go to work you can see their things in their room they had the door open for like 50 min.

The room was not up to par as shown in the pics. The staff at check in was very rude and dismissive.

Nothing. Very poor maintenance

Still waiting to get my $100 Deposit back and it’s been over a week…

The staff is so friendly & accommodating:)

First room(I refused to stay there and forced the manager/receptionist to come as they argued I was making up the following issues) I was given had pink slime in the sink in the main area. The bathroom was covered in black mold which can not be healthy. The sheets were stained and had what I can only hope and assume was orange cheeto finger prints. The proprty is next to a large tractor truck unloading and loading area so dont plan on getting much rest. If the trucks dont keep you awake the chirping fire alarm in the hallways will. The entire property is in a state of disrepair. Spend the extra 10-20 ans stay somwhere else.

It was safe

I liked the price for one night. But the blankets were burnt with cigarettes. The floor was sticky. The walls were dirty. I seriously thought it was a cozier place to stay.

Roaches, mold, poop on the toilet, toothpaste in the sink and holes in the wall. Shady characters hanging out outside in the parking lot.

Room had a bad smell . Bathroom shower had mold growing . Whole place just looked dirty

The room had a weird smell I could not get rid of. The refrigerator did not work, and even though my reservation had 3 people they kept giving me towels for 2 people and when I would ask for more I was told I had to wait until 9am when housekeeping comes. This was a problem because me and my kids are gone by 6:30 for work and school.

People were hanging around all hours of the night, probably long term tenants. The white towels were almost gray with age. Knowing this I wouldn’t stay here again.

Jennifer she called herself has no business at any front desk of any organization. any organization

Rude front desk.

Upon entering room strong smell of urine coming from bathroom. Room smelled moldy and bathroom floor was damp. I had to close door to keep smell contained. I attempted to go to sleep but had a bug crawling on me. I had enough so I checked out. Still waiting on my $100 deposit I had to leave that is not disclosed when reserving online.

The property was horribly dirty. The bed, ceiling and bathroom had black mold. I would not recommend this hotel to anyone.

This property was disgusting. Room smelled terrible like a kennel. O ly reason i didnt go somewhere else is because of the expense to me not having a ride and they deposit left at check-in.

normal

It was very stinky room..bathroom tub so stained like never been scrub..mirrows and tv all blurry.like never been wiped

Very dirty

Very happy with my room and the cleanliness.

Property is ok

Great customer service

.

Horrible experience….. this was the worst place I’ve stayed in my entire life. Please don’t stay here you will regret it I promise you. This place is dirty and the customer service stinks. I found this tissue half used and with bm on the roll when I entered the room. I was afraid to take a shower because it had mold all over. The floors were very slippery so you can’t remove your shoes. Outdated furniture, mold and the smell of sewage in the room. The power went out, there was no hot water or phones for communication. They need to be removed from this site because it’s really scary sleeping here and very dirty.

No, I understand it’s a red roof Inn so you get what you pay for and stuff like that but my whole stay my AC was broken and I am deathly allergic to the heat and now I am sick. I didn’t even stay the second night like I was going to plan on too because the AC was broken and I had complained about it multiple times and nothing was done. They just came up unplugged the machine and plugged it back in and it kept breaking. I definitely will be going back to Chicago soon, but not staying here. Only thing that was the lady at the front desk was super fun and super cool, but the rest of the staff was not

The room was we like some spried on furniture and bed.

Pretty bad attitud of the lady in the front desk I did the checking in like 7pm and she was very rude with me and other customers.

Both the microwave and fridge didn’t work. I shouldn’t have had to pay the full payment considering that.

Ghetto and dirty, sticky floors, bad environment

Horrible

Very nice easy place to get to.

Receptionist was very professional and had a positive attitude.

The property is not well maintained it has lots of bugs (ants Roch and all) totally not a clean place.

This room smells of smoke and dirt,I pray that you guys stop advertising this under your umbrella of places to stay. Upon arrival there was a police presence due to solicitation. Just an horrible situation!

The front door stop working after my first night there it looked as if it was kicked in and quickly put it back together...the cord to the TV was missing...the bathroom door had a hole in it and it was falling off the door frame...the bed had some type of metal frame so every time I rolled over there was a loud noise...wires haging where I would assume a smoke detector should have been(arent they required for living spaces) I wonder if the fire inspector is aware of this...this room was a crime scene...I was told they could rent it because it was liveable...after the first day I had to use the key to pry the door open to get in...I have things to do in the area and the other places around was booked by the time I was able to try to connect with them..I had to stay...and when was told to contact the front desk to move I redirected to another shift...or another person and so on....when I asked for the manager information I was told by the guy with an attitude he couldn't give me that information...as he acted as if the conditions was my fault...

This property has dirty walls and floors with very smelly rooms. It makes for very uncomfortable stay.

Keep great clean

I arrived at 7 am and they were able to provide me a room still, so thank you to the team there that was very appreciated. Overall the room did feel a bit unclean but it’s a budget room so it’s understandable.

Property was filthy.. don't go there.. risk of bedbugs and spiders ... they claim no smoking building.. but it smell like smoke throughout the building and rooms.. Just terrible.. I didn't stay there at all.. and the worst part is I couldn't get my money back.. I'm just going to dispute the charges.. my room safely latch was broken etc.. holes in the sheets etc.

Didn’t end up staying due to how unclean the room looked. Stains on the sheets, toilet and wall.

Safe

The inn needs some upkeep. Things were falling off the walls, from shower rod to towel racks. There wasn't a hair blowdryer in our room, the fridge had a half-full water bottle from the previous guest that wasn't cleaned out completely. The air reeks cigarette smoke even though it says it was a non-smoking room.