Hyatt Place Amarillo-West

3-star hotel Excellent 8985 W. AMARILLO BLVD, Amarillo, TX, 79124
Hyatt Place Amarillo-West

About Hyatt Place Amarillo-West

Hyatt Place Amarillo-West is located in Amarillo, 27 miles from Palo Duro Canyon State Park. Featuring a fitness center, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property has an indoor pool, restaurant and shared lounge, and Austin Park is 5.6 miles away. The rooms at the hotel come with a flat-screen TV with satellite channels and a safety deposit box. All rooms will provide guests with a fridge. A buffet breakfast is available at Hyatt Place Amarillo-West. There's an in-house bar and guests can also use the business area. Speaking English and Spanish at the 24-hour front desk, staff will be happy to provide guests with practical advice on the area. Rick Husband Amarillo International Airport is 12 miles from the property.

Amenities

  • 24-hour front desk
  • Meeting space
  • Fitness center
  • On-site dining
  • Bar / lounge
  • Café / coffee shop
  • Breakfast available
  • Business center
  • Express check-in / check-out
  • Dry cleaning
  • Self-service laundry
  • Luggage storage
  • Full kitchen / kitchenette
  • In-room refrigerator
  • Pool
  • Pet friendly
  • Wheelchair accessible
  • Smoke-free property
  • Air conditioning
  • Elevator
  • In-room safe

Reviews

4.6 / 5
Excellent 1386 reviews

The hotel is generally praised for its cleanliness, comfort, and friendly staff. The location is also frequently mentioned as a pro. However, some guests have issues with noise, breakfast, and minor maintenance problems.

What guests liked
  • Cleanliness
  • Comfortable rooms
What could be better
  • Noise from other guests or thin walls
  • Breakfast quality or variety
  • Cassandra Jun 2026 · via expedia
    5/5

    Clan room and comfortable bed. Nice shower and clean towels. Fridge to keep drinks cool for long road trip.

  • Raymond Jun 2026 · via booking
    3/5

    Pleasant

  • Samantha Jun 2026 · via expedia
    1/5

    Pillows were musky, old phones with outdated charging options. Room was not maintained and had broken accessories. Floors, baseboards, legs of chairs, basically anything not surface level was extremely dusty. Bathrooms were visibly not scrubbed sadly had stained surfaces and towels.

  • Jana Jun 2026 · via expedia
    3/5

    I was charged once by Expedia and again by the hotel for our stay. The hotel is trying to resolve this but i have yet to receive the credit.

  • Butch Jun 2026 · via expedia
    4/5

    Not the hotel problem but too much street construction in area.

  • Ealachelvi Jun 2026 · via booking
    2/5

    The location was good, but the cost was a bit high. The room was OK a little bit rundown but relatively clean. The shower was not great. They should work on that.

  • Anthony Jun 2026 · via hotels.com
    4/5

    Clean neat and good staff

  • Michael Jun 2026 · via expedia
    5/5

    Clean and quiet rooms.

  • Laura Jun 2026 · via booking
    5/5

    Exceptional

  • America Jun 2026 · via booking
    3.5/5

    It was very nice and clean. Nothing everything was very updated and clean

  • Sandra Jun 2026 · via booking
    4.5/5

    Breakfast was basic, eggs, bacon, cereal, toast, bagel. Satisfactory Bacon was fatty and limp. Could have had more breakfast items.

  • LaVasha May 2026 · via expedia
    2/5

    The walls were quite thin, we could hear a baby crying throughout the night. There was a slow drain in the bathroom, created standing water. There were hairs of someone else on the bathroom floor. The two staff when I checked in were not friendly, they were odd. I would not stay again.

  • Sara May 2026 · via priceline
    4.5/5

    Very nice and beautiful. Room was very clean and had everything we needed. My only complaint is that in all my looking on the listing it did not say the amount for the pet fee was $75 which was almost as much as I paid for the room along with the $50 deposit making the amount I was expecting to pay much higher than budgeted. Staff was very kind and gave us free breakfast with it for the surprise. Recommend having that information included in the listing so others can plan better for their trips.

  • Sara May 2026 · via booking
    4.5/5

    Very nice and beautiful. Room was very clean and had everything we needed. My only complaint is that in all my looking on the listing it did not say the amount for the pet fee was $75 which was almost as much as I paid for the room along with the $50 deposit making the amount I was expecting to pay much higher than budgeted. Staff was very kind and gave us free breakfast with it for the surprise. Recommend having that information included in the listing so others can plan better for their trips.

  • Andrew May 2026 · via expedia
    4/5

    Clean, like new. Spacious rooms, and convenient area. Weak water pressure in the shower and confusing TV. Would book again without hesitation if price was right

  • francisco May 2026 · via hotels.com
    5/5

    Great hotel. Very clean. The front Desk staff was amazing. Abd very helpful with my 3 years old boy

  • Gwen May 2026 · via expedia
    3/5

    Pillows left something to be desired, as did the bed, breakfast was not free. Walls paper thin, but overall the property was clean and adequate. Close to highway.

  • Richard May 2026 · via expedia
    5/5

    Heated pool and a wonderful breakfast.

  • Kathy May 2026 · via booking
    4/5

    Very good

  • Uk May 2026 · via booking
    4.5/5

    This is a pretty standard motel/hotel. Everything is done to an acceptable standard. The air conditioner was something akin to an aircraft engine on a test bed until we just turned it off. Otherwise, the room was comfortable clean, neat and tidy with a good desk and and a nice big bed. all ok with the normal well trained pleasant staff. There is a Red Robin restaurant adjacent (nothing else for miles). Something new for me and an acceptable standard of food with a pleasant accommodating staff. The air conditioner was very noisy

  • UK May 2026 · via priceline
    4.5/5

    This is a pretty standard motel/hotel. Everything is done to an acceptable standard. The air conditioner was something akin to an aircraft engine on a test bed until we just turned it off. Otherwise, the room was comfortable clean, neat and tidy with a good desk and and a nice big bed. all ok with the normal well trained pleasant staff. There is a Red Robin restaurant adjacent (nothing else for miles). Something new for me and an acceptable standard of food with a pleasant accommodating staff. The air conditioner was very noisy

  • Anonymous May 2026 · via priceline
    1/5

    Seemed shabby. Things didn’t work well.

  • Isaiah May 2026 · via expedia
    5/5

    Staff was super friendly and helpful. It was super clean and new, and the pool was clean and lots of fun. Would absolutely stay again especially for the price.

  • Dennis May 2026 · via expedia
    4/5

    The hotel was one of the better hotels I have stayed in for a while. The staff was especially helpful, going out of their way to assist when needed. The room was very well kept. The only criticism I have is the A/C was somewhat noisy, but the staff attended to it when I reported it.

  • Pedro May 2026 · via hotels.com
    5/5

    Place to stay loved it very clean

  • Pardo May 2026 · via booking
    5/5

    Very friendly, clean, peaceful, good location Pool maybe a little more privacy or something to cover up windows felt exposed .

  • Pardo May 2026 · via priceline
    5/5

    Very friendly, clean, peaceful, good location Pool maybe a little more privacy or something to cover up windows felt exposed .

  • Artime May 2026 · via booking
    2/5

    The check in was very easy, and the location if travelling on I-40 is convenient. Room was clean. The TV didn't work in the room. We called to see about another room, but tapparently it is a hotel issue at present. I had to fiddle with the back of the tv myself to get anything to turn on, but they charged us full price for the room. Additionally, the shades seem to be missing the black out portion, so we had a tough time trying to fall asleep with lights from the neighboring hotels and interstate coming into the room. To boot, the sun woke us earlier than we had wanted after a 9 hour drive in the dark!

  • Artime May 2026 · via priceline
    2/5

    The check in was very easy, and the location if travelling on I-40 is convenient. Room was clean. The TV didn't work in the room. We called to see about another room, but tapparently it is a hotel issue at present. I had to fiddle with the back of the tv myself to get anything to turn on, but they charged us full price for the room. Additionally, the shades seem to be missing the black out portion, so we had a tough time trying to fall asleep with lights from the neighboring hotels and interstate coming into the room. To boot, the sun woke us earlier than we had wanted after a 9 hour drive in the dark!

  • Mary May 2026 · via booking
    5/5

    Exceptional

  • Melody May 2026 · via expedia
    5/5

    Great place to stay.

  • Kayla May 2026 · via hotels.com
    4/5

    Great room always sleep so good at a Hyatt! Breakfast and staff were great and so helpful! Loved my experience!!

  • Olga May 2026 · via expedia
    2/5

    It was alright

  • Michelle Apr 2026 · via expedia
    5/5

    Great stay

  • Aidan Apr 2026 · via expedia
    5/5

    Clean room and friendly staff

  • Samantha Apr 2026 · via hotels.com
    3/5

    Bathroom need a little more cleaning and floor needs to be swept. The ceiling had a crack in it and some of the ceiling was falling but not to bad i really didn't care

  • Laura Apr 2026 · via booking
    4.5/5

    Superb

  • Felipe Apr 2026 · via hotels.com
    5/5

    Great breakfast

  • Monica Apr 2026 · via booking
    4/5

    A little pricey

  • MONICA Apr 2026 · via priceline
    4/5

    A little pricey

  • Robert Apr 2026 · via hotels.com
    5/5

    Nice room, friendly staff

  • Dwight Apr 2026 · via booking
    4.5/5

    Superb

  • Robert Apr 2026 · via expedia
    4/5

    Good

  • Mark Apr 2026 · via expedia
    4/5

    Nice place to stay. The breakfast wasn’t free and was okay, like your typical free breakfast.

  • David Apr 2026 · via hotels.com
    5/5

    Awesome Breakfast. Clean quiet room. Friendly staff. Multiple restaurants and shopping right across the street. Simply wonderful.

  • HENRY Apr 2026 · via expedia
    5/5

    Great breakfast, friendly staff

  • Sharlene Apr 2026 · via hotels.com
    5/5

    Yes

  • Cathy Apr 2026 · via expedia
    5/5

    Love this place!

  • Paul Apr 2026 · via expedia
    5/5

    Property very clean, shows some normal wear due to age. Staff was exceptional.

  • Anette Apr 2026 · via expedia
    5/5

    great

  • Timothy Apr 2026 · via hotels.com
    4/5

    Yes

  • Joanna Apr 2026 · via expedia
    5/5

    Great!

  • LESLIE Apr 2026 · via expedia
    5/5

    We will definitely stay again.

  • sebastien Apr 2026 · via hotels.com
    5/5

    Nice hotel. Great location

  • Steven Apr 2026 · via expedia
    5/5

    Staff was friendly and room was clean and comfortable. Crazy that they charge for breakfast.

  • Brad Mar 2026 · via expedia
    5/5

    K

  • Lin Mar 2026 · via expedia
    5/5

    Clean room

  • Jason Mar 2026 · via expedia
    5/5

    Clean and comfortable room. Friendly staff. The breakfast buffet was nice. The bed was super comfy and I thought that the shower was stylish and nice looking as well.

  • Matt Mar 2026 · via expedia
    5/5

    The best staff I have seen in a long time! Amazing will stay again

  • Allen Mar 2026 · via expedia
    5/5

    Room very clean. Breakfast had good variety but is no longer free. Staff polite and friendly.

  • Lydia Mar 2026 · via expedia
    5/5

    The pool was a little dirty but still swimmable and enjoyable.

  • Abigail Mar 2026 · via expedia
    3/5

    Welcoming to pets. It would be nice to just have a deposit not a non-refundable fee for pets. Was a little frustrating that Breakfast was not included in the price…and it was not advertised very well that it wasn’t.

  • Ian Mar 2026 · via expedia
    4/5

    The staff here are always super friendly and helpful. Don’t like that the breakfast bar now costs $8 a person AND they got rid of some of the options. Still, it’s a nice, clean hotel.

  • Shelby Mar 2026 · via expedia
    5/5

    Clean and spacious rooms.

  • Renee Mar 2026 · via expedia
    5/5

    Very good hotel. Well located, clean, good size room and great staff. Highly recommend.

  • Armando Mar 2026 · via expedia
    5/5

    Extreme clean and also smell very clean. Everbody on staff was very friendly. The only thing was the occupants next room kept us awake for a short time.You could hear them talking out loud and their dog was also bark for a while . Overall was great place to stay. We staying there again for sure.

  • Ruth Mar 2026 · via expedia
    5/5

    Room was clean bed was was nice

  • sebastien Mar 2026 · via hotels.com
    5/5

    Very nice and clean hotel. Friendly staff

  • Gene Mar 2026 · via expedia
    5/5

    Yes

  • Kelly Mar 2026 · via expedia
    5/5

    Nice

  • James Mar 2026 · via expedia
    5/5

    Great location and place was nice and updated. They charge for breakfast and their touchiness door locks need some help. Overall, easy to get in and out with the layout and the decor was nice for the brand. Staff was great.

  • Hilton Mar 2026 · via expedia
    3/5

    I came expecting the best. Everything was fine until I asked the young lady at the front desk if she had any local menus. Which is a common thing that a lot of places have for guest. She looked at me like I was stupid. As I was getting ready to go up to my room I looked back at her and she was rolling her eyes. I said something and she acted like I was stupid. I go up to my assigned floor and looked at my key and she did not write or told us our room number so I had to walk back down to get it. I needed some ice and when I saw the ice machine I almost threw up. Other than that everything was fine.

  • Daniel Mar 2026 · via hotels.com
    5/5

    Yes

  • Audra Mar 2026 · via hotels.com
    5/5

    Room was perfect, all staff were polite and courteous the breakfast was the best one by far!!

  • Wendy Mar 2026 · via expedia
    2/5

    Both beds were terribly soft that it made it impossible to get a good night's sleep. When checking in, we had to wait nearly 20 minutes for an employee who appeared to be doing double duty as the bartender.

  • Jennifer Mar 2026 · via hotels.com
    5/5

    Very clean room and hotel was nice. Did not use any of the amenities but looked nice. Breakfast was ok.

  • Richard Mar 2026 · via expedia
    5/5

    N/a

  • Leslie Mar 2026 · via expedia
    5/5

    Clean

  • Brenda Mar 2026 · via expedia
    5/5

    Room was great and spotless.

  • Rachel Feb 2026 · via expedia
    5/5

    Staff was super helpful and rooms so clean

  • Mark Feb 2026 · via hotels.com
    4/5

    The bed and pillow was very comfy!!!!! Overall, very nice!!

  • Ashley Feb 2026 · via expedia
    5/5

    Clean room

  • Amy Feb 2026 · via hotels.com
    5/5

    Clean and comfortable. Great for families!

  • Cynthia Feb 2026 · via hotels.com
    5/5

    Spacious rooms, bathroom was also roomy. Breakfast delicious, and friendly staff. Definitely will stay here again.

  • THOMAS Feb 2026 · via expedia
    5/5

    Also, the $75 up-charge for our pet was exorbitant!!!

  • Maria Feb 2026 · via expedia
    5/5

    I recommend this hotel 100%, I want to highlight the kindness of the staff members.

  • Fredrick Feb 2026 · via expedia
    5/5

    The staff is the best! Polite. Professional. Courteous. Thoughtful.

  • Walter Feb 2026 · via hotels.com
    5/5

    Clean room, nice swimming pool, great customer service, helpful and nice staff

  • Chelsie Feb 2026 · via hotels.com
    5/5

    Great staff

  • Adam Feb 2026 · via expedia
    4/5

    The room was very nice in a safe feeling neighborhood. The only thing is the shades are kind of shear and the parking lot lighting is too bright. It keeps us up, the bed was nice but we didn’t sleep well because of the shades. Good breakfast is worth the $8 a person if it’s not included in the room price.

  • joel Feb 2026 · via hotels.com
    5/5

    Beautiful hotel, unreasonable pet deposit across hyatt brand

  • Cynthia Feb 2026 · via expedia
    5/5

    The staff was friendly. Room was excellent.

  • Devyn Feb 2026 · via hotels.com
    3/5

    Room and staff were great, only issue is the ahower had little pressure.

  • Claudia Feb 2026 · via expedia
    4/5

    God location. Clean hotel

  • Malaly Feb 2026 · via expedia
    5/5

    It was a very comfortable, quiet, and clean hotel with friendly staff. We got in late and appreciated that there were salads and drinks for purchase at the bar. Obviously, it is a mid-range hotel, but I am giving it 5 b/c it delivered what it promised.

  • Janell Feb 2026 · via hotels.com
    2/5

    Check in was OK. When I got to my room, it was ice cold. Turned the heater up, which worked great but could not find the source of this cold. Turns out there was actually wind coming through the window sealing. Stuffed towel around it. Turned on TV, channels won’t change.. picked up phone to call front desk about TV and room phone doesn’t work. Called main number with my cell phone. They answered “we’re busy checking in other guests” and put me on hold. I finally gave up. Looked all around the bed for an an outlet for my CPAP and there isn’t a plug on either bedside table. Had to dig behind the mattress to find a plug. Next morning, wanted to sleep in to get some rest, but the housekeepers were busy doing their rendition of “ yelling and laughing at each other from both ends of the hall”. Finally gave up and checked out where I told the front desk about the room issues and they acted as if they couldn’t care less or had heard it numerous times before? The only reason I’m even giving two stars is the fact that the room tea kettle worked and the shower was great. Bed was OK but did not have enough covers because of the window issue. In retrospect should have asked for a new room, but I was too tired. Will not be ever staying here again.

  • Robert Feb 2026 · via expedia
    5/5

    Breakfast was good -- especially since it had fresh fruit (!) -- room was good although the bathroom floor was kind of old looking. Clean, though throughout.

  • Brittney Jan 2026 · via expedia
    5/5

    Very clean hotel. The beds were comfortable! The staff was very friendly.

  • Stephen Jan 2026 · via expedia
    5/5

    Breakfast was first class. Lots of choices. Thanks!

  • Samantha Jan 2026 · via expedia
    5/5

    Nice and clean

  • Jason Jan 2026 · via expedia
    5/5

    Great Staff, clean facility

  • Xi Jan 2026 · via expedia
    5/5

    very safe and quiet place!

  • Fanny Jan 2026 · via hotels.com
    5/5

    Sink had some mold Shower head not working properly. It had hard water deposits At check in we were told breakfast was from 7 to 10 am . Our second night (morning) they closed breakfast at 9am so we missed it.

  • Lidia Jan 2026 · via expedia
    4/5

    The pool was full of chlorine and salt. It was really unejoyable

  • Jodi Jan 2026 · via expedia
    5/5

    Courteous and welcoming staff, very clean rooms, comfortable beds!

  • Patty Jan 2026 · via hotels.com
    5/5

    Great breakfast, the fruit choices were very good

  • Anthony Jan 2026 · via hotels.com
    2/5

    Customer service wasn’t super-friendly at any point of the stay. Very perfunctory rather than genuinely polite. When walking around the lobby with my child in the morning, I was repeatedly asked by staff in an almost forsuspicious manner if I had been “checked in” for breakfast, I.e., had I paid for breakfast. Very odd interaction to be that on edge about ensuring people pay for breakfast. Breakfast should be complimentary or included in the room price at a hotel of this caliber. I travel often for work and I never have to pay for breakfast in many hotels at this level (or even lesser quality). I have stayed at another Hyatt Place elsewhere in TX (College Station) and breakfast is included there. The rooms were very cold and it felt like the heat did not get hot enough to keep the room truly warm. It was snowing the day we left, so the temperature was pretty low overnight. The outside temperature definitely dropped the room temperature a lot and it kept waking my baby up. The pack-and-play in the room was of low quality. Mattress was thin and you could feel the support bars through it. Anytime our baby would move around she would wake up from being cold or uncomfortable. Finally, the pack-and-play was set up in the room with a bunch of hotel sheets folded up around the mattress. I’m sure the person who set it up meant well, but that isn’t considered safe sleep for a baby.

  • Danny Jan 2026 · via expedia
    3/5

    Staff was courteous, bed was not comfortable… charged for breakfast

  • Ray Jan 2026 · via hotels.com
    4/5

    easy check in

  • Katy Jan 2026 · via hotels.com
    5/5

    The room was super clean, and as a solo female traveler, I felt super safe. It's clustered amongst other hotels; it's quiet and really comfortable. The shower was amazing, and the bed was super comfortable. Recommend 100%!

  • Jeraul Jan 2026 · via hotels.com
    4/5

    Nice hotel for an overnight stay over.

  • Lauren Jan 2026 · via expedia
    5/5

    The hotel looked brand new. Super clean and super safe. We got in late at night and left the next morning but everything was great. Would definitely stay there again for sure.

  • Debbie Jan 2026 · via expedia
    4/5

    Room was very clean and set up nicely. Blackout blinds were very nice. The advertised free breakfast is actuall $8.00 per person. It is comparable to a continental simple but adequate breakfast. We even had to bus our own table. Staff was very professional and personal.

  • kathy Jan 2026 · via hotels.com
    4/5

    breakfast costs extra.

  • Stewart Jan 2026 · via hotels.com
    5/5

    .

  • Claudia Jan 2026 · via expedia
    5/5

    Really nice place and very clean.

  • Laressa Jan 2026 · via hotels.com
    5/5

    My husband and our youngest stayed here on their way to Houston and we (as a family) were doing the trip for Christmas and he told me he wanted me to book this hotel on our way back to Colorado! We stayed in the Drury on our way to Houston and i was VERY disappointed in that hotel! Let me tell you that i was VERY thankful we stayed in the Hyatt on the way home! We have stayed in almost all the hotels in that area and for now on we are ONLY staying in the Hyatt!!

  • Karen Jan 2026 · via expedia
    4/5

    Didn’t eat breakfast - too expensive. Overall the place was quite nice and modern.

  • Nicholas Jan 2026 · via hotels.com
    4/5

    Friendly staff, good breakfast options & clean rooms.

  • Rueann Dec 2025 · via expedia
    3/5

    The beds in room 218 need changed out for new ones. My daughter was in 215 and she had dog hair all over her when she woke up.

  • Geetha Dec 2025 · via hotels.com
    5/5

    Spacious rooms and convenient location

  • Andrena Dec 2025 · via expedia
    4/5

    Extremely loud. Walls are paper thin. Great price.

  • Luis Dec 2025 · via expedia
    5/5

    Clean room

  • Ajit Dec 2025 · via expedia
    5/5

    Excellent facility and spacious room.

  • James Dec 2025 · via expedia
    5/5

    Staff was super friendly and helpful - room was spotless and clean !!

  • Maria Dec 2025 · via expedia
    5/5

    Warm welcome with the staff. The room is clean and neat. My kids love to stay and dont wanna leave.

  • Erica Dec 2025 · via expedia
    3/5

    The staff was courteous and friendly upon arrival, which made check-in pleasant. The hotel appeared newly decorated, and the room décor was attractive. Unfortunately, the cleanliness of the room was unacceptable. There were hygiene wrappers on the floor under the bed, and it was evident that the bedding, including the covers and pillowcases, had not been changed. This significantly impacted the overall experience.

  • Kimberly Dec 2025 · via hotels.com
    5/5

    We love staying here when visiting Amarillo!!! Friendly & helpful staff, clean, spacious rooms … great location!!!

  • Sterling Dec 2025 · via expedia
    4/5

    Nice room

  • Tammy Dec 2025 · via hotels.com
    4/5

    Clean room, friendly staff

  • Charles Dec 2025 · via expedia
    5/5

    We like to stay there when we head to Prescott, Arizona. It is convenient and has many restaurants around to chose from! The staff is super nice.

  • Mike Dec 2025 · via hotels.com
    5/5

    Great

  • TERRY Dec 2025 · via hotels.com
    5/5

    Clean room

  • Baqer Dec 2025 · via expedia
    3/5

    It was okay, no microwave at the room, although it was saying that microwave available on their web site but it wasn’t, no free breakfast, you have to pay for the break fast

  • Renee Dec 2025 · via expedia
    5/5

    Clean and modern room. Friendly check in staff. Well located for travellers.

  • Jason Dec 2025 · via expedia
    1/5

    We could hear people running and sliding furniture around above us all night long.

  • Mary Dec 2025 · via hotels.com
    2/5

    No water pressure. Clogged shower head. Hair dryer didn't work. Outlet in bath did not work. No electrical outlets by the bed.

  • Kelsey Nov 2025 · via expedia
    5/5

    We would go out of our way to stay here again!

  • Wayne Nov 2025 · via expedia
    3/5

    Not happy with a charge for breakfast! We have stayed at Hyatt Place across the country and never had this issue.

  • Dana Nov 2025 · via hotels.com
    3/5

    The breakfast was not fresh, the bathroom shower had a significant leak causing the bathroom to appear dirty overall and the pillows were terrible! Woke up several times in the night to readjust.

  • Robert Nov 2025 · via hotels.com
    5/5

    The

  • Keith Nov 2025 · via hotels.com
    2/5

    Breakfast $8 bucks a person

  • Marissa Nov 2025 · via hotels.com
    5/5

    Good breakfast and beautiful room!

  • Razvan Nov 2025 · via expedia
    5/5

    Breakfast can be improved.

  • Shane Nov 2025 · via hotels.com
    5/5

    The rooms were perfect that we are booking a stay on the way back home and changed our hotel stay for Christmas.

  • Virginia Nov 2025 · via expedia
    5/5

    Great service very clean

  • Vanessa Nov 2025 · via hotels.com
    5/5

    The staff was courteous and friendly the room was clean

  • Vanessa Nov 2025 · via hotels.com
    5/5

    The room was clean and the staff were so nice

  • Preston Nov 2025 · via expedia
    5/5

    Very friendly staff!

  • Michael Nov 2025 · via expedia
    5/5

    Very amazing experience with this facility!

  • Sommer Nov 2025 · via expedia
    5/5

    The lady at the front desk last night was absolutely amazing. Above and beyond on customer service.

  • emma Nov 2025 · via hotels.com
    5/5

    Very clean room. Comfortable bed.

  • Tina Nov 2025 · via expedia
    5/5

    I was met with an extremely nice woman at check in, I wish I could remember her name. Our room was extremely clean and modern and grounds the were well maintained. We traveled with our poodle and she had to go out at 4 am and I felt completely safe taking her out to the designated dog area. It was well lit up and a staff member was in the lobby. We did not eat breakfast as we are on a tight schedule.

  • George Nov 2025 · via expedia
    4/5

    Clean room

  • Jennie Nov 2025 · via expedia
    5/5

    Clean room, very nice and spacious.

  • Madelyne Oct 2025 · via hotels.com
    5/5

    Very clean

  • Heather Oct 2025 · via hotels.com
    3/5

    For a newer place, the rooms weren’t in very good condition. Beds were creaky and lumpy, nowhere to charge anything anywhere near the beds (like on nightstands). Drain in bathroom was cut in a way that felt dangerous. Female staff member at breakfast was so rude we decided not to eat even though it was included in our rate, which she asked us to PROVE and after we had, she asked us to also prove it was for two people not one. One would think she could’ve asked the same person at the desk we had to ask (who she was closer to). At that point we didn’t feel comfortable even staying.

  • Jerry Oct 2025 · via hotels.com
    5/5

    Room was clean, staff was friendly, plenty of parking and plenty of stuff nearby

  • Kelly Oct 2025 · via expedia
    5/5

    Clean rooms

  • Andrea Oct 2025 · via hotels.com
    4/5

    Overall was excellent

  • Karen Oct 2025 · via hotels.com
    5/5

    The room was spacious and the bed was comfortable. The breakfast was very good. All the staff that we encountered were very friendly.

  • Jacob Oct 2025 · via expedia
    5/5

    Clean room, great breakfast

  • Kevin Oct 2025 · via hotels.com
    4/5

    A lot of hidden fees. Absolutely love, the fact that had ceiling fans in the rooms. Valet not worth it. Great location for the Riverwalk.

  • CAMERON Oct 2025 · via expedia
    3/5

    Only Hyatt Place with $8/person breakfast charge I've seen nationwide. No AC convenience outlets at nightstands, per Front Desk, had to pull bed out to access worn out plug...had to disconnect lamps and clock to get socket that was not loose (fire hazard against bed). My key card was programmed to not open rear lobby door, had to walk perimeter to reset it.

  • susan Oct 2025 · via hotels.com
    5/5

    Pet fee was a little high..$75

  • Rohan Oct 2025 · via expedia
    5/5

    Pleasant stay

  • Mark Oct 2025 · via expedia
    5/5

    Hotel was clean and staff were kind

  • Andrew Oct 2025 · via hotels.com
    3/5

    Yes

  • Thomas Oct 2025 · via expedia
    5/5

    All good

  • Yovana Sep 2025 · via expedia
    5/5

    Very well maitained Far away from downtown so is very quiet The room was super spacious!!!

  • Kimberly Sep 2025 · via hotels.com
    5/5

    Incredible customer service!

  • Carla Sep 2025 · via expedia
    5/5

    Professional, friendly staff Very comfortable and clean accommodations.

  • Sarah Sep 2025 · via expedia
    5/5

    We stay at this hotel every time we pass through the area. It’s always great and they have a wonderful breakfast.

  • Nicolas Sep 2025 · via expedia
    5/5

    I enjoyed my stay. Well price and really outstanding clean rooms.

  • Leticia Sep 2025 · via expedia
    5/5

    It's a nice place

  • John Sep 2025 · via expedia
    5/5

    Nice place

  • KC Sep 2025 · via expedia
    4/5

    The location is good but the entryway is not very prominently displayed and obscured by road construction. Accessible shower and room was very nice, but being placed down the hall on the second floor is potentially problematic due to the dependency on the elevators. Friendly, helpful staff!

  • Monica Sep 2025 · via expedia
    4/5

    Pet friendly

  • Araceli Sep 2025 · via expedia
    5/5

    Clean rooms, friendly staff

  • Kimberly Aug 2025 · via hotels.com
    5/5

    It was nice and clean. Wish breakfast was included - I missed that it wasn't when booking, but that's on me. Other than that, all was great. Very clean and comfortable. It was just a stop on our move, and we got in a lot later than expected, so we didn't get to use the amenities like the pool, so I cannot speak to those.

  • Skye Aug 2025 · via expedia
    5/5

    nice place

  • Keith Aug 2025 · via expedia
    3/5

    When did they start nickel and diming for the once free breakfast? $8 isn't much in the big picture, but for something that used to be free, is a bit much. Just out of principle I won't be staying here again.

  • Sharath Aug 2025 · via expedia
    5/5

    Property was clean and near by to lot of restaurants and also on the right spot to stop while traveling to Colorado Springs/Denver

  • James Aug 2025 · via hotels.com
    3/5

    Also, the hotel is very cheap! They charge for everything! No bottle water, they have a person guarding entry into the breakfast area to make sure you pay $8.00 for the breakfast! I travel a lot and have never been charged for so much and received so little! I won’t be back!

  • Alexandra Aug 2025 · via expedia
    3/5

    This low rating is for the extremely loud air conditioning unit in our room. Also, the sink faucet was hard to use. Quite a few dings in the walls. There are so many choices in this area, I would stay somewhere else next time

  • Charrie Aug 2025 · via expedia
    5/5

    staff were friendly and helpful, rooms are clean, has free laundry which is very useful during our month long summer road trip.

  • Aleisha Aug 2025 · via expedia
    5/5

    Great staff!

  • Karen Aug 2025 · via expedia
    5/5

    Good variety of breakfast buffet items. And bar snacks: pizza, wings, cocktails. Comfy bed and useful black out curtains.

  • Stacy Jul 2025 · via hotels.com
    3/5

    The room was clean and quiet. Bed was comfortable. Breakfast was $8/person. It’s ran by a 3rd party. It was great. Coffee was very bitter and eggs were fake. We stay out Hyatts a lot and this room was the largest one.

  • Dixon Jul 2025 · via hotels.com
    3/5

    There was no microwave in the room. There was one in the dining area. During breakfast i had to ask that it be at out. There are only two ice machines in the motel. The one on our floor was out of order. Breakfast was good but was an add on amenity. Staff was courteous and helpful. Review asks for an eco friendly rating. That's the last thing on my mind when I'm traveling.

  • Marnie Jul 2025 · via expedia
    5/5

    Very spacious and super clean room. Continental breakfast wasn't free, but it was very good quality so I felt like it was worth it!

  • Sharon Jul 2025 · via expedia
    5/5

    Great customer service. The staff was very friendly and helpful

  • Alisha Jul 2025 · via expedia
    5/5

    Enjoyed our stay!

  • Samantha Jul 2025 · via hotels.com
    4/5

    It was ok i got the room that had alot of broken stuff in it but its ok because i was out almost all day but will stay again

  • Sharon Jul 2025 · via expedia
    5/5

    I was especially impressed with the clerk who checked me in early for my daughter to go ahead and check in from her long trip from Orange Texas and we were coming in from Loveland Colorado. How sweet she was. We will be back. God Bless you!

  • Phyllis Jul 2025 · via hotels.com
    5/5

    We loved our stay here. The people were very kind and attentive and the rooms were super clean and well laid out. Would return again (assuming I'm ever in Amarillo)

  • Adrian Jul 2025 · via expedia
    5/5

    Loved it! Very easy and clean

  • Patricia Jul 2025 · via expedia
    3/5

    Hotel is nice but you can’t walk to dinning options such as restaurants. Hotel bar and food very limited. No Bombay Gin and dinning options not adequate. We would not stay here again mainly due to location. We do stay in Rocklin California many times and will continue to do so because we can walk to various dinning options.

  • Gary Jul 2025 · via hotels.com
    5/5

    Staff was friendly & food in their restaurant was very good. Overall felt safe & clean.

  • SUSAN Jul 2025 · via expedia
    5/5

    The staff was super ni m

  • Donald Jul 2025 · via expedia
    2/5

    Did not communicate to me they were sold out the night before my reservation, When I called and told them I was driving 14hours through the night to get there and needed to check in at 6am. 60$ for early chk in and told it was based on availability. Should have said its based on availability and we are very busy so it will be very difficult to chk u in at 6am. Instead when i arrived at 6am they told me they couldnt get me in till 12-1pm. Very poor communication!

  • Don Jul 2025 · via expedia
    5/5

    Stayed here before and still enjoy.

  • Tomas Jul 2025 · via expedia
    5/5

    great hotel

  • Stephen Jul 2025 · via expedia
    5/5

    Great place to stay.

  • Becky Jun 2025 · via expedia
    3/5

    The bathroom made me cringe. There was tons of missing grout in the floor tiles and the shower looked like it only gets wiped down at best. When going to the workout room it appeared that is the general expectation for cleanliness. There were many water stained ceiling tiles, dirty vents with debris hanging, peeling paint and/or tape in the hallway, and the water and ice dispensers were disgusting. Their internet was down and were manually checking everyone in so I didn’t try to move as it seemed to be more hassle than it would be worth and the conditions of the rest of the property didn’t seem like a room change would fix the situation anyway. Oh, and one of the beds was missing a bed skirt. Not what you would expect after dropping almost $250 for a room for the night.

  • Jacob Jun 2025 · via expedia
    3/5

    For the most part the hotel was very nice. But the hotel was very hot almost like the ac did not work and the fridge in the room was broken as well.

  • James Jun 2025 · via expedia
    5/5

    Nice and clean

  • Heather Jun 2025 · via expedia
    5/5

    We absolutely loved our stay!! We would most definitely stay here again, if we’re ever in the area. The staff were kind and courteous and helpful. The hotel was clean. Breakfast was the best we’ve had at any hotel, ever. We felt safe and secure.

  • Judith Jun 2025 · via expedia
    4/5

    The property was clean and comfortable.

  • Steve Jun 2025 · via expedia
    2/5

    Disappointed. Stay here a couple times a year. We tolerated no freezer and no ice machines for comfortable beds and cleanliness. We pay extra for breakfast but now they charge for it. TV doesn’t work well. Limited channels and trouble connecting to streaming. Not staying here again.

  • Charles Jun 2025 · via hotels.com
    3/5

    Our room wasn’t ready they sent us away for 30 minutes. We came back and they sent us away for 10 minutes. It seemed like both front desk people were new and slow. The grout in the bathroom was off color and coming up. The water in the shower was very weak.

  • Huynh Jun 2025 · via expedia
    2/5

    Just okay! At night it was so noisy due to laundry machine’s noise upstairs

  • Jennifer Jun 2025 · via hotels.com
    3/5

    The rooms are very noisy. The family next door decided all the kids in their party should stay in there while they hit the "bar" downstairs and we could hear every word. Granted they were yelling but still, after a long day of travel i wanted sleep but to hear 10 year old boys screaming at 11pm. Super loud. The hotel is very well kept and the staff is friendly.

  • Milton Jun 2025 · via expedia
    5/5

    After an eight-hour drive, I was glad to see there was a full, although small, bar. Lots of places to eat that are walkable but you have to cross a busy street in potentially overwhelming Texas heat, so driving is probably wise. I would stay here again.

  • Matthew Jun 2025 · via hotels.com
    5/5

    Very clean and new.

  • Matthew Jun 2025 · via expedia
    5/5

    Great experience as usual. Haven't stayed at a bad Hyatt place yet.

  • Natalie Jun 2025 · via expedia
    5/5

    Excellent property! Great linens and quiet room! Check-in was flawless.

  • John Jun 2025 · via expedia
    5/5

    Stayed one night and it was clean and quiet.

  • Victoria Jun 2025 · via hotels.com
    5/5

    Was easy to find. Had a nice bar with small bites for dinner. The room itself was very clean and comfortable. Would definitely book again.

  • Matthew Jun 2025 · via expedia
    5/5

    Clean. Everything’s in good condition. Staff was lovely.

  • Paul Jun 2025 · via expedia
    3/5

    This property was fantastic and we would have had a 4-5 star rating but they do not have free breakfast. Instead of charging a little additional and making free like almost all other hotels they charge $8 per person. Please change you description to make sure it doesnt say FREE.

  • Giovanna Jun 2025 · via hotels.com
    5/5

    Good

  • David Jun 2025 · via expedia
    1/5

    Entire floor abs room smelled like dog pee.

  • Melissa Jun 2025 · via hotels.com
    5/5

    Everything was excellent. Good hospitality, good service, and awesome location.

  • Tricia Jun 2025 · via expedia
    3/5

    Staff was friendly and helpful but the room had a stale smell and only had an ill fitting sheet on the mattress so it was visible.

  • J'Quetta Jun 2025 · via expedia
    5/5

    I absolutely adore this place! Although I was born in Amarillo, Texas, and now reside in Houston, Texas, I always make sure to book my stays with you guys whenever I visit. Your exceptional customer service, impeccable cleanliness, and kid-friendly atmosphere make it an ideal choice for families like mine.

  • Gerry Jun 2025 · via expedia
    5/5

    Free breakfast was great.

  • Chelsea Jun 2025 · via hotels.com
    5/5

    Perfect for a long day on the road, extremely clean and employees were amazing

  • Travis Jun 2025 · via expedia
    4/5

    Room was clean, beds were comfy. But if you want breakfast be prepared to spend 8 dollars per person.

  • Johnnie May 2025 · via hotels.com
    4/5

    Nice and clean! Great place to stay!

  • Synthia May 2025 · via expedia
    5/5

    Na

  • Michael May 2025 · via expedia
    4/5

    Broken elevator during entire 4 day stay.

  • Donald May 2025 · via expedia
    2/5

    Property smells like wet dog inside and out. Will never stay there again

  • charity May 2025 · via expedia
    5/5

    Great stay enjoyed it!

  • Kimberly May 2025 · via hotels.com
    5/5

    The room was clean. The breakfast was great. Everyone was friendly.

  • Christopher May 2025 · via expedia
    5/5

    Clean + great customer service

  • MICHAEL May 2025 · via expedia
    5/5

    Nice decor. Rather new.

  • Joshua May 2025 · via hotels.com
    5/5

    Very clean and quiet with a nice gym

  • Jeffrey May 2025 · via expedia
    5/5

    Convenient location near interstate highway. Clean room. Good breakfast. Friendly staff.

  • John May 2025 · via expedia
    5/5

    We always love our annual stay at this property on the way to Colorado and on the way home. Amazing. Thank you!

  • Eva May 2025 · via expedia
    5/5

    My significant other, my dog, and I stayed at this property as we passed through Texas on our way to Utah. It was dog friendly and I would stay here again with my dog. The property was clean and we were all comfortable. The rooms were spacious and the bed was especially nice in comparison to most hotels. We are considering staying here again on our drive back.

  • Dianna May 2025 · via expedia
    3/5

    Hard to get to and no free breakfsat

  • Stewart May 2025 · via expedia
    5/5

    Nice place

  • Roger May 2025 · via expedia
    5/5

    Clean, well-kept hotel. Close to I-40

  • George May 2025 · via hotels.com
    4/5

    $75.00 for overnight stay is way extreme. Will have to consider other hotels due to this fee.

  • Marta May 2025 · via expedia
    5/5

    Loved the property..staff was very friendly and helpful

  • Debra May 2025 · via expedia
    5/5

    Nice Comfortable Clean

  • Glennon May 2025 · via expedia
    5/5

    Friendly staff great breakfast good value

  • Denise May 2025 · via expedia
    5/5

    Beautiful and clean hotel. Driving thru from Texas to Cali. Would def stay here again

  • John May 2025 · via hotels.com
    5/5

    Breakfast was good room was clean everything I expected was not disappointed at all

  • Deborah Apr 2025 · via expedia
    5/5

    came in late ta night and the beds were comfortable and accommodations' nice.

  • Nikhil Apr 2025 · via expedia
    5/5

    Easy check-in - convenient and comfortable place.

  • Cheryl Apr 2025 · via hotels.com
    5/5

    This hotel is nicely designed and well maintained. The swimming pool was a perfect temperature. The front desk young folks were very helpful and welcoming.

  • Maria Apr 2025 · via expedia
    5/5

    The from desk clerk (Kent) made check-in with ease. He was very professional. He offered front door parking spot for peace of mind since i checked in late. The place is clean and spacious for the price you’re paying. Highly recommended. Also thanks again Kent, for offering your parking spot for ease of mind.

  • Sharon Apr 2025 · via expedia
    5/5

    Good place to stay

  • Apostolos Apr 2025 · via expedia
    5/5

    Excellent

  • Mihai Apr 2025 · via expedia
    5/5

    Very nice experience all together.

  • Charles Apr 2025 · via expedia
    5/5

    Newer property in great aera

  • Allana Apr 2025 · via expedia
    3/5

    The room was good and the bed very comfortable. On check in the gentleman at reception stuffed a handful of food in his mouth before speaking to me with a mouthful of food and chewing the whole time. There was nobody about at checkout and myself and another guest stood for 5 minutes before a member of staff appeared from somewhere and said she could take our keys from us

  • Jose Apr 2025 · via expedia
    5/5

    Good customer service

  • Fredrick Apr 2025 · via expedia
    5/5

    Nice, clean place with a great breakfast. Liked it so much that we returned to stay on our drive home!

  • Sharon Apr 2025 · via expedia
    5/5

    Clean property, nice location

  • Field Apr 2025 · via expedia
    4/5

    Great customer service.

Frequently asked questions about Hyatt Place Amarillo-West

Does Hyatt Place Amarillo-West have free Wi-Fi?
Yes, Hyatt Place Amarillo-West offers free Wi-Fi for all guests.
Does Hyatt Place Amarillo-West offer parking?
Yes, Hyatt Place Amarillo-West offers free parking on-site.
Does Hyatt Place Amarillo-West have meeting spaces, conference centers, or conference rooms?
Yes. Hyatt Place Amarillo-West offers meeting spaces for business and group use. Banquet and reception facilities are also available.
Does Hyatt Place Amarillo-West have a fitness center?
Yes, Hyatt Place Amarillo-West features an on-site fitness center for guests. Additional wellness amenities include pool.
Where is Hyatt Place Amarillo-West located, and how walkable is the area?
Hyatt Place Amarillo-West is located at 8985 W. AMARILLO BLVD, Amarillo, TX 79124. With a Walk Score of 21, the area is rated Car-Dependent. A car or rideshare is recommended for most trips in this area.

What's nearby

  • Amarillo Civic Center 6.4 mi

House rules

Check in 4:00 PM
Check out 12:00 PM
Cancellation Not available
Children Not available

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