DoubleTree by Hilton Atlanta Windy Hill Ballpark

The lady at the front desk was great! She got us checked in very quickly and early. We ate at the bar in the lobby after the Braves game (which they have a shuttle to take you to and from the stadium). Food and drinks were excellent and the bar tender was great! It was an overall great experience and we will definitely be back!

Poor

pool was really dirty .the premises not clean and rooms not worth the amount of money they charge for a night .

Acceptable. The food is awful. When I was there, it was very, very loud also. The staff for polite. It's a solid three star, like if you were taking a class trip or something. I would not return.

Bad

Oh I forgot the $5 dollar coke.The room was nothing special either.it was just your typical two bed room. I’LL NEVER STAY AT A DOUBLETREE AGAIN!

Very good

I had an amazing stay at this hotel! The rooms were spotless and very well kept, which made everything feel comfortable and relaxing from the moment I checked in. The staff was incredibly friendly and welcoming — everyone went out of their way to make sure we had everything we needed. The beds were absolutely amazing and some of the most comfortable I’ve ever slept on while traveling. And a huge shoutout to the super awesome shuttle driver who made getting to The Braves game easy, fun, and stress-free. I would definitely stay here again and highly recommend it to anyone looking for great service and comfort!

The hotel was okay, some of the staff were not very friendly. It was upsetting to learn that you have to pay for parking, which we did as soon as we arrived thinking we would be validated by the hotel, which the sign stated. Unfortunately, it was almost $30 to park during our one night stay. However, when we arrived multiple vehicles were parking and I did not see anyone scan the QR codes in the parking lot. Not to say they didn’t at some point. Seems as though we would have been better off just not following instruction to do so, would have saved us $30.

Great location, great room and nice common areas. The shuttle driver was borderline rude.

Great location, great room and nice common areas. The shuttle driver was borderline rude.

Very good

Check-in and check out we’re both good. The staff were very friendly. Room was clean and well kept. Used the shuttle to Truist Park.

Nice property.

You have to pay for parking and the amount was outrageous. No continental breakfast but the pool was nice.

The pool was crowded, but otherwise everything was great

This is an older hotel, but it was well kept. I was impressed that the carpet felt as clean as it did. The check in staff did their job but could have had a bit better customer service. The lady who checked us out was friendly. The shuttle to the battery was nice and easy. The only downside to the hotel was that you could not change where the showerhead sat and the shower curtain for the shower was way to small for it so it did ot prevent water from getting all over.

Will be back if we ever go to ATL again

Very clean and located to everything we were in town for.

I was not expecting to pay for parking or to pay for the expensive complementary breakfast.

The bed The bathroom. There was ceiling mold

The bed The bathroom. There was ceiling mold

It was close to the ballpark, had a shuttle service. Going to the ballpark was great, however leaving the ballpark was very unsafe as the shuttle overloaded passengers. When we arrived at the property, staff were friendly, however I paid for a balcony and received a room without one. Upon arrival to my room I called the front desk and was told they had oversold the balcony rooms and were unable to switch our rooms. The rooms are older, and every sound from outside can be heard. We could hear all the sirens and a very loud barking/ whining dog all night…so very little sleeping. The next day our air conditioning went out..they sent someone from maintenance who couldn’t fix the problem. Finally they switched our rooms to the balcony room which I originally paid for. Maintenance: poor sound proofing, Water pressure is very low, large gaps in doors leading to the outside, pool and hot tub out of order, several ice machines were broken. Wine and cocktail glasses littered the hotel for days. The location of the park was very convenient to Truist stadium and provides a complimentary shuttle..going to the game was great however leaving the game was very sketchy as the shuttle was overloaded with passengers. Some sitting in laps and some standing in the cargo area.

Convenient location, close to ballpark. Unclean lobby, cocktail and wine glasses littered the area. Older rooms that aren’t soundproof. I paid for a balcony room, but the room I was given did not have a balcony. I called the front desk and was told they had oversold rooms and didn’t have a balcony room available. We decided to stay in the room, the room next to ours had a dog that barked and whined all night. You could hear all the sirens and outside noises..so we didn’t sleep great. The next day our air conditioning stopped working, we called the front desk and they had maintenance come. The gentleman seamed nice, however appeared to just push some buttons and leave. 15 minutes after he left it turned off again. We called the front desk again and they agreed to switch our room. So we had to pack everything up and switch rooms. (This room had a balcony) the balcony door had a large gap allowing air and bugs in. It was also very hard to open. The shower had poor water pressure and was not sound proof. We were told it was accessible, however the shower was not ada compliant. Later that night we enjoyed the complimentary shuttle to the game, we were told to arrive back at the shuttle before 10:30 as this was the last stop. We arrived at 10:15, a large group of people crowded the shuttle. The seats inside filled up quickly, the shuttle driver said he could hold a few more in the cargo area. Myself and 6 other passengers rode in the back of the van- it was very unsafe and we were all frightened.

It was close to the ballpark, had a shuttle service. Going to the ballpark was great, however leaving the ballpark was very unsafe as the shuttle overloaded passengers. When we arrived at the property, staff were friendly, however I paid for a balcony and received a room without one. Upon arrival to my room I called the front desk and was told they had oversold the balcony rooms and were unable to switch our rooms. The rooms are older, and every sound from outside can be heard. We could hear all the sirens and a very loud barking/ whining dog all night…so very little sleeping. The next day our air conditioning went out..they sent someone from maintenance who couldn’t fix the problem. Finally they switched our rooms to the balcony room which I originally paid for. Maintenance: poor sound proofing, Water pressure is very low, large gaps in doors leading to the outside, pool and hot tub out of order, several ice machines were broken. Wine and cocktail glasses littered the hotel for days. The location of the park was very convenient to Truist stadium and provides a complimentary shuttle..going to the game was great however leaving the game was very sketchy as the shuttle was overloaded with passengers. Some sitting in laps and some standing in the cargo area.

Convenient location, close to ballpark. Unclean lobby, cocktail and wine glasses littered the area. Older rooms that aren’t soundproof. I paid for a balcony room, but the room I was given did not have a balcony. I called the front desk and was told they had oversold rooms and didn’t have a balcony room available. We decided to stay in the room, the room next to ours had a dog that barked and whined all night. You could hear all the sirens and outside noises..so we didn’t sleep great. The next day our air conditioning stopped working, we called the front desk and they had maintenance come. The gentleman seamed nice, however appeared to just push some buttons and leave. 15 minutes after he left it turned off again. We called the front desk again and they agreed to switch our room. So we had to pack everything up and switch rooms. (This room had a balcony) the balcony door had a large gap allowing air and bugs in. It was also very hard to open. The shower had poor water pressure and was not sound proof. We were told it was accessible, however the shower was not ada compliant. Later that night we enjoyed the complimentary shuttle to the game, we were told to arrive back at the shuttle before 10:30 as this was the last stop. We arrived at 10:15, a large group of people crowded the shuttle. The seats inside filled up quickly, the shuttle driver said he could hold a few more in the cargo area. Myself and 6 other passengers rode in the back of the van- it was very unsafe and we were all frightened.

Superb

The front desk people were friendly. The room smelled musty, hinting at old water somewhere. The paint in the room (including bathroom) was chipped and had been messily covered up. The ice machine was broken. The mattress was so sunken in where the pillows set, that we had to rotate it. Upon doing so, we saw dirty clothing under the bed, from who knows when! Disgusted... To top it off- as PAYING GUESTS OF THE HOTEL we had to pay 30/day TO PARK...or risk being towed. We will NEVER stay at a Hilton ever again. They are so far from the brand they once were. We were disappointed on many levels.

Exceptional

Exceptional

The hotel was relatively clean, pillows were beyond comfortable! Only downfall was paying to park a vehicle and paying for breakfast.

Nice a reasonable price

Passable

Room dirt under and around bed. Shower not draining well.

Parking charge of $25 seems excessive

The driver to and from game on the shuttle was the most friendly and polite person. Thanks Delvin

We really liked how close it was to everything. The beds and pillows were very comfortable. The room was pretty nice when it didn't smell like Marijuana. Stayed for our honeymoon weekend and wish we would have picked another place. Besides our dealings here, the weekend was great. We didn't like that you had to pay for parking even though you're staying there. They made up for that by having a shuttle running to the braves games. But getting back on shuttle after game was a crap show. We were told the last shuttle run was 10-10:30, so we had a friend who was also at the game bring us back so could stay for fireworks. Saturday, we were where we were told to be for pick up at 10ish with a line of other guests. After waiting for a while (understandable with traffic), the small van shows up. A group of people that are just walking up, ran thru traffic and got on to shuttle before he got to where he said pick up was. We asked if he would be making another trip and was told no pretty rudely. We had to shell out more money for an Uber. A few guests we were waiting with even had left the game early and missed the walk off grand slam to make sure they'd be there to catch the shuttle since they had had the same issue the night before. It would have been cheaper and less hassle to stay somewhere else and just drive and park at the game. We said something at the front desk about the situation when we got back and was told we would get free breakfast in the morning for our trouble (typically $16/a guest). Went down in morning and was treated like we were idiots. The staff was rude and immediately acted like we were the problem. We ended up just leaving. The room also constantly smelled like weed.

We really liked how close it was to everything. The beds and pillows were very comfortable. The room was pretty nice when it didn't smell like Marijuana. Stayed for our honeymoon weekend and wish we would have picked another place. Besides our dealings here, the weekend was great. We didn't like that you had to pay for parking even though you're staying there. They made up for that by having a shuttle running to the braves games. But getting back on shuttle after game was a crap show. We were told the last shuttle run was 10-10:30, so we had a friend who was also at the game bring us back so could stay for fireworks. Saturday, we were where we were told to be for pick up at 10ish with a line of other guests. After waiting for a while (understandable with traffic), the small van shows up. A group of people that are just walking up, ran thru traffic and got on to shuttle before he got to where he said pick up was. We asked if he would be making another trip and was told no pretty rudely. We had to shell out more money for an Uber. A few guests we were waiting with even had left the game early and missed the walk off grand slam to make sure they'd be there to catch the shuttle since they had had the same issue the night before. It would have been cheaper and less hassle to stay somewhere else and just drive and park at the game. We said something at the front desk about the situation when we got back and was told we would get free breakfast in the morning for our trouble (typically $16/a guest). Went down in morning and was treated like we were idiots. The staff was rude and immediately acted like we were the problem. We ended up just leaving. The room also constantly smelled like weed.

Exceptional

I liked the bed. That was it. I booked the hotel because of the indoor pool and it was a week from being opened. No. The facility didn't meet my expectations

I liked the bed. That was it. I booked the hotel because of the indoor pool and it was a week from being opened. No. The facility didn't meet my expectations

Nice No pool like on website

The indoor pool was not open. The outside pool was freezing and dirty. The latter getting into the pool was broken. We had to pay for parking $25. Lastly, I thought there was breakfast but you had to pay $15.

Was a little bit disappointed with the buffet breakfast for $17. All staff were very friendly though rooms were clean.

The property is in a good location and the staff was friendly. Unfortunately, we did not have a good experience. The air conditioning in the room did not work so we were changed to a different room and it still didn’t work. We were too tired to change again, so we just suffered through a night where the room reached 85-90 degrees. The staff apologized but said there was nothing they could do.

Nothing staff was unfriendly and not available waited over 20 mins for staff to even show up at counter one time None of amenities stated they had was available could have went somewhere else for half the money n been able to get breakfast without additional expense the beds were a small mattress on a board smh

good stay, furniture not sturdy, i went to sit on a chair in the room and the legs fell from under neath

pool under maintenance in march and ac didnt work but staff was amazing

Outdated hotel. A/C not working properly, phone to call front desk not working. Everything about this property feels old and past.

Night agent and the room floors was not good I had to put towels down to walk

it was a good location. we got this property specifically for the balcony and all year pool, the pool was closed and it was not balcony/patio just a small gated area with pines all on the ground. no privacy, chairs, nothing but a door to step outside.

I like the location and privacy around the building .

Front desk staff were very friendly & warm chocolate chip cookies! Awesome

Buyer beware: They did not have the room I reserved and would not refund the difference. When I arrived, which was earlier than the check in time, they told me that no suite was available, nor would it be available and because I used a third party to book the hotel there was nothing I could do. They overbooked the suites. I reached out to Expedia and even they reached out and the hotel refused to refund the difference of the downgrade that I had to stay in. I know things happen, but the fact they would not refund the difference, even when Expedia reached out speaks volumes about their business practices.

I asked for a balcony and didn't get one was gave a handicap room that had to 3e upgraded

Very good. I think the hot water was down but Atlanta was experiencing very cold water. Excellent staff very nice and friendly

Elevator was down. I was located on 4th floor. The AC was out. No bar since changing new ownership.

The shuttle system was amazing for travel, the staff went above and beyond every need we had, and the location put is near everything we wanted to explore in Atlanta.

We booked this hotel only because of the indoor pool that was closed… this was not listed on the booking. We drove 20 mins to stay at this location for the indoor pool. Also our door did not close unless you slammed it shut and our windows on the 3rd floor fully opened… we had kids with us that didn’t feel safe.

To be a Hilton honors member this establishment suck. Breakfast wasn’t worth the money. The room was not up to par. Elevator suck. I was not pleased. Everything

Staff was professional and friendly. Breakfast choices was very good. There needs to be more than 2 seats in the indoor pool area. If you have younger children swimming inside, you need to be able to sit down to supervise your kids if you are not planning to swim. Also, there were no beach towels at the pool, so walking back to the room soaking wet was not fun. Please provide beach towels as most people don't travel with them.

The lady at checkout was nice. The bed was comfortable. Everything needs updated, the door to the entrance was broken you have to operate it by hand, the elevator was very loud and quite jarring. The man on duty behind the desk didn’t even greet us when we came in. I didn’t see there was a $25 parking fee when booking or that there was going to be a $50 additional fee on top of the booking fees. There was no hot water in the morning, we didn’t know we had to call down to have an engineer turn it on, and to have water pressure turned up “because of low occupancy” until checking out. The carpet in the room was very outdated, and the room was attached to an adjoining room. I thought for the money I spent on this hotel I would have been enjoying my stay but not so much.

Pool was closed, that should have been known before booking! Ac was broken! Room was too hot! I had to change room’s at 12am and check out was at 12am! It was my husband’s birthday and it just wasn’t what was expected!

Front desk was courteous and accommodating but they paying for parking wasn’t mentioned when I booked and we had to switch rooms the carpet was pulling up from the floor

Clean room, friendly staff and beautiful hotel

Room was nice and clean, but bottles of water was missing and had to gobto the front desk to request it

Front desk was friendly and helpful. The bartender was too. Love that the hot tub was hot and relaxing on a very cold weekend.

Great

Pool was closed. Bummer. Breakfast too expensive. Should be included with room like other hotels. Front desk personnel very friendly. Security lock at door fell out of wall.

Hotel was nice. Will stay again. Everyone was nice as well.

Had a great time.

The room was noisy from interstate traffic and a car alarm going off in the parking lot, there was smoking on our floor, and we never got clean glasses. The staff was friendly, and the hotel was clean. The lobby seating area was nice, large, and comfortable.

COMFORTABLE BEDS, NICE POOL, GOOD SERVICE

Did not have free breakfast as advertised in the indoor pool was down. Also, they couldn’t find my reservation and blamed it on a new system. I had to wait almost an hour in the lobby tired after my flight. Not a pleasant experience.

I can’t say enough about the kind and caring staff here at the DoubleTree. Stacy was my first point of contact - she went above and beyond to accommodate an early check in for me. She empathized with us so naturally, and I really felt taken care of. Our room was very spacious and clean, and the king sized bed was so comfy that we slept in until 1pm! My next “wow” moment was the next evening; I approached the bar/restaurant and bc it was empty, I asked the man if the kitchen was closed? He was so warm and friendly and offered to fire up the kitchen to make me a pizza. He introduced himself as Brian. I was just blown away at the genuine hospitality. Brian really didn’t have to accommodate me but he did anyway, and in a way that made me feel welcomed. I wanted to make sure I gave these staff a proper shout out for being AMAZING just because. 10/10 will be back to this DoubleTree. Your kindness is so appreciated.

It was fine. The lobby is nice, but the rooms are dated. You can see the paint chipping. The AC units in the room are SO LOUD. You have to close the door to get some sleep. The staff was lovely, and very kind.

Was good

Booked a queen, was given 2 doubles. Building is dated. Not an ideal walk to Braves stadium. Staff was great especially Brian and Staci

Staff was amazing..Jamila and think jamal were wonderful and respectful

Looking forward to my return wasn’t exspecting the outstanding service so was pleasantly surprised & wanted to extend my stay but duty called B right back alright now!

Poor management, electrical issues - the lighting on the whole floor came off. Building inside the room looked old. Pool was not working; it had a leak. Appearance in photos were not same in room.

recently stayed two nights here because it was very close to truist park, room was very clean, bathroom smaller. only complaint is the elevators barely worked & were supper slow. hotel room was a little more dated than most doubletrees i’ve stayed at.

The hotel smells like a Chinese restaurant when you walk in… not sure why? Super weird. Power in room flickered day 1 & 2. The room kept losing power. The AC temperature would drop over night & when you wake up in the morning the bathroom had water on the counter which was coming from the light. The room was nice & would’ve received a better rating had the above not happened.

Outdated. Dirty. Staff not welcoming.

You need more than one shuttle bus to take customers to baseball game.

The only thing good about this hotel was the convenience to Truist Park. I booked a king room with a balcony I got a double room with a view never was told the king rooms were sold out .The toilet constantly ran and there is only one working elevator so that made waiting unbearable I’ll never book this double tree

Close to groceries and restaurants

I use this property when I am training new reps. It has a great lobby and work area. It is unfortunate that they provide a printer, but no ink in the cartridge.

I arrived at the property without a reservation and was told I should book the reservation online, as it would be cheaper. After I booked online, they asked for a confirmation number. I provided the number and they said they could not look it up that way. After locating my reservation, I was told they did not have the room I booked and they were not sure how I was able to book it online as it was not available. Since the bed was smaller than what I booked, I asked of the room was cheaper and was told no. After check in, I asked if a bellman was available to assist me with bags. The response was that they had a luggage cart I could use. The front desk person walked me out and put 2 bags on the cart and said he had to go back to the desk. After loading my own remaining bags, it was hard to push or turn the cart. All of my bags fell off as I was trying to enter the building as there is a floor depression at the opening doors. The front desk person came and helped me get one bag back on. When I got to the elevators, the wheel got stuck and the cart completely fell over to one side. Thank s time I had the pick up the cart and the luggage. When I finally made it to my room, it was clean and comfortable.

Professional

The front lobby area is beautiful and modern. However, the pools left much to be desired. The outdoor pool was open but the water was very cloudy. The indoor pool was under construction and looked rough. There was also a hot tub that looked dated. The rooms were clean and nice. However, lighting was terrible. Also, there were several areas that were patched up, making the room look rundown. The most frustrating part is I repeatedly tried to work with Expedia and the property to check out early and get a credit for the night I wasn’t staying. However, I had to go through several hoops and didn’t get that issue resolved. That was very frustrating. The property has great easy, free parking. It’s also close to several shops and restaurants. Target, Starbucks and Chipotle are walking distance, along with some other local restaurants. Overall it was a nice property. I give it 3 stars due to the condition with patched up stuff.

One elevator was not working and the doors of "working" elevator would not open all the way and was very slow. Long lines of people waiting to use the 1 "working" elevator . indoor pool was empty. outdoor pool was dirty, water was hazy and looked like it had not been cleaned for some time.

Elevators were slow or didn’t work for the entire stay. I had to take the steps. The ac didn’t work on day one and went out again on day 3.

The room was okay. Some outlets were missing covers, the window latch didn’t fit one of the sliding doors, and the bed had a tear in the fitted sheet.

There was no towel on the shelve in the pool area, so I asked the front staff for some pool towel, but they just told me to wait until the other staff who takes care of preparing towels to show up. It was already pool open hour and they should have been ready for it. Also, indoor pool was broken, that was disappointing.

The hotel was close to the ballpark in Georgia

The room was fine, carpet and curtains needed to be cleaned. Pillows were very comfy.

I’ve stayed at this property several times and have always had a great experience however, It does seem like the housekeeping team could use more team members. They work very hard and are wonderful but need more people.

Great location and staff was very friendly

na

Shuttle to and from ballgame, very friendly staff, soft and extremely clean bed sheets and cover, swimming pool and surrounding area. All around was a great stay. Would want the same place again, if went back Georgia.

Beautiful hotel. Staff was very friendly. Probably nicest ever experienced at any hotel.

It was ok

Handles falling off doors to closet and bathroom. Smell was bad. Major potholes on road driving in. Needs major renovation.

This was a business trip, and the lovely lobby with a conference table was exactly what I needed.

Is great with hospitality.

Smelled really nasty/weird throughout the hotel. Smelled like trash next to the pool like a dumpster was on the other side of the fence I’m not sure it if was but it smelled like it. Pool was dirty. Hair in shower and dead spider smooshed to ceiling. Jacuzzi broken. And the balcony was absolutely waste of the extra $ so small not even big enough to put a chair and it was dirty. Staff was VERY nice !!!! None of the above would be any of their control it’s just an old hotel and I think they work with what they got but need a few updates to the building

pool & jacuzzi/hot tub is awful never again.

Excellent place and friendly staff will definitely be back.

The style inside was warm and welcoming, staff was friendly and helpful and the rooms were comfortable. One elevator seemedbto not work at all and the functional one was slow and noisy. The room had nice fixtures and very comfortable beds. My family and I enjoyed hanging out at the outdoor pool but the indoor pool looked nice also. We went to a Braves game and the hotel staff was very helpful answering questions we had regarding the game. The hotel was also less than a mile from the stadium. Highly recommend

Awesome place to stay for a braves game!

Bad

Perfect in every way

Very Clean and Workers very nice.

Very nice hotel and staff. Need to get the bar open and serve food while bar is open.

Bathrooms are very small. The lobby is huge and has potential, but is currently underutilized for guests. It feels like it's mostly used for conferences.

Beautiful hotel with great amenities, friendly staff are always available, and lots of space to relax.

Paid for a balcony and after 3 room changes still didn’t get a balcony, room we got had a window that took us 15 minutes to finally get locked. Sound from vents in bathroom kept family up all night! Lobby area nice. Rooms need updated And windows!

Would never go back there or recommend this place lost my money.

I really really enjoyed this hotel. Only thing that was odd was the elevator. It was extremely slow sometimes taking minutes to close, but other than that, the hotel was extremely nice. No complaints. I love the free parking and the shuttle to and from the Truist park. Plus I like they had an indoor hot tub.

Service was a mix bag: reception desk sucked (they gave away my room - double- because I booked thru hotels.com. When I asked why, they told me they overbook and I could cancel… I called Hotels.com and got an early checking (after a different person at the desk took pity on us…). Elijah was the best! Shuttle was convenient. Parking great. One of the elevators’ doors did not work properly, but we managed. So the only issue was the disregard for a reservation that we did months in advance just because we did not book directly with the hotel.

The elevators were barely working, rooms were dated, bed was uncomfortable

Misrepresented the balcony is less than two feets deep, the bathroom is so small that you can't close the door

Clean, Safe, and Close to Truist Park

Love it it’s so hard to not love a double tree lol

Elevators were a little sketchy. Got there at 8 o’clock after a 13 Hour drive andthe bar was not open.

No ever answered the phone at the front desk. It was hard to get help.

Breakfast is amazing but I highly recommend you add the meal voucher, saves you money for sure.

Very good for shuttle from hotel to truist park. But unfortunately I couldn’t get return shuttle from truist park.

I got a great deal with the price. However, I am disappointed that the bar was closed. The pool lawn chairs were dirty and in the indoor pool was on the cold side. I would come back here again. They are under new management so made they will make improvements.

Convenient location. Picked it based on the shuttle to the braves game but shuttle was canceled on my stay. Driver was sick and no backup plan.

Need to fix your elivator sounds like it’s about to break

Not as close to Truist Park as I would have liked, a little misleading in the description. Photos on hotels.com were misleading ad well. Hotel is not as new as its show to be. Pool area is nice but pool is rundown, water is cold in the indoor pool and there were bugs in it.. hot tub however, was pristine and awesome to sit in. Bed was uncomfortable, breakfast was not worth what they charged for it and we barely had hot water in our shower. It took 5 minutes for it to get warm.

We loved the property and we will stay there again.

Although it is an older hotel, it has been maintained well. Everything was neat and clean and it did feel like a luxury hotel. Our room was perfect! The hotel was in a great location with easy parking. It was a great experience overall and we would definitely stay here again.

Check in was smooth! Staff was very friendly!

Stay was okay, the cleanliness was questionable but other than that it was okay

Great stay. I get up early, before staff in kitchen. The gentleman at the counter each morning went out of his way to get the coffee stared and bring me a cup. Many thanks to him.

We stayed here for the night to attend a Braves game. The shuttle driver, Melvin, was wonderful. He went above and beyond for my elderly parents while we were there.

The stay was nice. We were set to arrive 1 hour earlier then check in so we called to make sure it was okay and the person at guest services was rude and actually hung up on my wife. But other than that it was good.

Thumbs up

Awesome, front desk staff is amazing

The hotel is dated original stuff probably from the 80 old rug throughout the hotel. I went to bar only to find out they lost their liquor license HOW does a double tree by HILTON loose their liquor license?

Room was average, service was average, breakfast was expensive for what it was, bed felt 20 years old.

Discovered water coming from light fixture in bathroom about 2p and the staff clearly was annoyed by reporting it. Very rude and we clearly bothered them.

Lots of amenities. Safe well lite parking lot. Friendly staff who take pride in their job.

Cookies were great friendly welcome clean lobby and rooms

The check-in was good but when we tried to get in the room, the key did not work. I alerted the front desk, and she did call the maintenance service. He came to our assistance before his clock in time. He stated that the battery was possibly dead in the door but was didn't have the correct tool. In the meantime, we waited. He came back; He was not able to complete the task. He said that he would come back after we returned to the room. upon our return back, the cleek said that he had repaired the door. We arrived at the room, and it was not fixed. We still could not get in. We waited a length of time before the clerk could let us in. I asked if we could get a discount for the inconvenience. She said yes, however upon checking out, the morning clerk said that he had no knowledge of it and that I would have to file a complaint through expedia. Other than that, the room was fine.

Pool area could have been cleaned because it was hair and other items around the Jacuzzi.

Awaken by noisy neighbors in the early morning. Several ac units just outside our window was very noisy all day and night.

Clean

I love a clean and updated property and they checked all the boxes

They say they have a bar, and they do, but have no alcohol in the hotel. Complete bait and switch. The pictures must have been taken right after a remodel years ago because it’s not nearly as nice as the pictures portray. This is not even close to a 4 star hotel.

Bar was closed.

The indoor water is cold and without heat. The room door is hard to open and close.

You can tell that the property is old and they did some renovations to spruce it up. The doors are EXTREMELY heavy so you can hear people’s doors closing all throughout the day and night. Also, their plumbing must be old because you can randomly hear a screeching noise when people turn their water on. However, the staff and the other patrons were very nice and the location was ideal for what I needed to do for my short stay.

Great stay. Quiet and clean

Great place to stay liked it had a balcony . Will stay again .

It was average. Nothing spectacular nothing horribly wrong. The $18 for breakfast is not worth it.

The room was well kept. Easy check in process

The staff was great and welcoming, the rooms were clean.

Hotel was friendly and rooms were clean. This was a last-minute stay for a tournament my son was attending. Very affordable for the last-minute accommodations.

Liked the private balcony

great for weekend stay

Did not the lack of control on AC. It blows air at off position Also did not like the fact that the parking area is not protected

I love the experience every minute they were ecclesiastical staff

Nice and clean

Room had a water leak from either rain or AC. Hot water took a long time to get to the room on first night. The room size in the suite was great, but hotel services were lackluster. For that reason, I don't recommend, especially for the price.

great property

I flew in from Utah and got my connecting flight cancelled. Went to the wrong Hilton twice! Because Expedia doesn’t send the address only the Hilton name which there are so many double trees and multiple Hilton’s by windy hill. So I was having a very frustrating night, the gentleman working the front desk was not friendly and very dismissive, It was disappointing. Other than that the hotel is beautiful

Bathroom door didn't lock and barely shut, paint chipping, cheap linens...but comfy bed and pillows. Reservation on hotels.com was supposed to include breakfast, but it didn't show up on receipt and staff couldn't care less. Also very thin walls! Overall wouldn't choose again.