Super 8 by Wyndham Augusta

The room was clean and the staff was friendly, the wifi and TV kept going out. I had to use my Hotspot to watch movies. Several times I had to renew the pass key, it would open the door.

Bad

The jacuzzi tub and the room was already cool.p False advertisement about their pool. It's the main reason why I'd booked the room, only to find when I get there that it's not open.

Price Noise

The room looked like there has been no maintenance done since the place was opened. There are no phones in the room. No remote. There we cookers walking all around the property a d the smell of Weed in the parking lot.

Nothing Staff was horrible plp on drugs all in the parking lot rooms not clean at all

Staff was horrible plp on drugs all in the parking lot rooms not clean at all

Ok

Good

The beds was clean but bathroom had hair in tub ugh

Disappointing

Bad

The property smelled when we went in there was too much furniture in the room. The bathroom was large, but the vanity sink was all broken and there were people hanging around outside. I would not ever stay here again. we didn’t like the property

The property smelled when we went in there was too much furniture in the room. The bathroom was large, but the vanity sink was all broken and there were people hanging around outside. I would not ever stay here again. we didn’t like the property

Disappointing

Bad

This was likely the most horrendous place I have ever stayed, and I have stayed in many plades. When I arrived, there was a sign at the front desk to say call this number if no one's here. I called the number twice and got voicemail. A guy walking by who was not an employee of the hotel told me that the employee would be back in a few minutes. When I asked her about the number she said it was a number for the day manager so apparently there's no way to get in touch with her. The first room that I was given did not have a deadbolt lock. I went back to the front desk and asked her about a deadbolt lock and she didn't know what a deadbolt lock was. I took her back to the room and showed her. She opened the room next-door, and it also did not have a deadbolt lock. Finally, I was given a room all the way around on the other side of the hotel that had a deadbolt lock but the floor was so sticky my shoes make noise when I walked across the floor. I have never stayed at a hotel that runs your credit card for a deposit prior to you even staying but they ran $100 deposit on my credit card and stated that I would be getting it back in 4 to 6 business days. I have not checked but I definitely will be checking to see if I get that refund. You do not want to stay at this hotel. Forgot to mention at about 1 o'clock in the morning there was a woman right outside my door just screaming. I called 911 and explain the situation to the sheriffs.

Bed Bugs, Roaches, Poor Location, High Drug Use/Prostitution Area, No Hot Water, Black Mold, Paper Towel Used To Repair Walls & Ceilings

Passable

Young lady working front desk was great

There was no actual breakfast. Only juice, milk and cereal, oh and coffee First room had a very bad smell, I wasn't able to take it. Next room was more raggedy. My door didn't close tight and a man tried to come in but I had it double locked

There was no actual breakfast. Only juice, milk and cereal, oh and coffee First room had a very bad smell, I wasn't able to take it. Next room was more raggedy. My door didn't close tight and a man tried to come in but I had it double locked

I had to check out early due to emergency. Plus the room had bigs cracks in door etc. I took pictures and happy to sare. I need credit back on my card immediately. I stay in over 100 hotels a year Very frustrating I had to check out early due to emergency. Plus the room had bigs cracks in door etc. I took pictures and happy to sare. I need credit back on my card immediately. I stay in over 100 hotels a year Very frustrating

I stay in over 100 hotels a year Very frustrating I had to check out early due to emergency. Plus the room had bigs cracks in door etc. I took pictures and happy to sare. I need credit back on my card immediately. I stay in over 100 hotels a year Very frustrating

Noisy, okay for a smoking room, tv didn’t work initially and only can view one channel. Other than that, we stay to ourselves and try to ignore the traffic.

Nothing! Room was unacceptable! Dirty , roaches , wires hanging loose out of wall , bathroom was left unpainted.. I can’t begin to tell you how filthy the room was .. Stairs walking to second floors was awful shit all all over steps.. Then opening the door to the room was a site to see . I can’t begin to tell u but I will let the health department of Augusta know what a a safe facility the super 8 motel is !!

It was disgusting filled of bedbugs and was completely ran down and in the mist of druggies harassing you

The water was turned off without anybody knowing I think that was real unprofessional and the sink has water going down on my floor the bathroom the other side did not work the TV have worked but the quietness and the cleanliness was good but the room I was in it's stunk I enjoyed to stay by working other than that they want us to park. They just need to remodel everything install everything they need to shut down though but it was a cheap motel but the what they charge you it wasn't called for cuz it ain't worth it

refused to give me refund even after I had to go to hospital

Pleasant

Clean room for the most part. Didn’t get to use the pool unfortunately. Would stay again if I had too.

Fire TV with Xfinity remote (did not work together.) Only cereal, cereal bars, and PB crackers for breakfast. Coffee cups but no lids at breakfast. Then wanted an $80 deposit. Pool was closed but I really didn’t even see it.

1.) Have fun getting in the hotel with heavy traffic on Washington Road. 2.) Waited about 15-20 mins for staff to come to front desk. 3.) The room they provided me was STANK!! It smelled like wet dog, mildew and rotten eggs. 4.) The tub/jacuzzi had grime in it. The furniture and TV was dated. I took the L and left the room after 10 mins.. I refused to sleep in that hellhole.

It had roches a lot of homeless in area rooms are very bad maintained it's a trash place

Poor

Bad

Dirty rundown and unsafe feeling

Nothing. See details of experience below. The room had roaches!! I did not notice initially because, after an arduous 12+ hour day at work, I simply crashed as soon as I walked through the room door. When I woke up at 1 am, there was a roach ON my pillow! Upon closer inspection of the room, there were several more behind the toilet and one in the tub/shower. Those are just the ones I observed as undoubtedly there were more. I immediately got up, grabbed my items, shook everything out outside my vehicle and went to to the front desk to complain, only to be told a refund was not available. This was after paying over $600!! I am a young student and first-year high school teacher, in town working at The Master's, and was now faced with the option of either sleeping in my car (absolutely unsafe) or trying to find alternative sleeping accommodations in the middle of the night in an unfamiliar area. I do not have unlimited disposable income. This was completely unacceptable and out of my control. I am extremely unsatisfied with the level of cleanliness and professionalism of this hotel experience and would never return nor recommend to my friends/family members/acquaintances. Management , please consider taking a serious look at your business/hotel and practices.

Nothing. See details of experience below. The room had roaches!! I did not notice initially because, after an arduous 12+ hour day at work, I simply crashed as soon as I walked through the room door. When I woke up at 1 am, there was a roach ON my pillow! Upon closer inspection of the room, there were several more behind the toilet and one in the tub/shower. Those are just the ones I observed as undoubtedly there were more. I immediately got up, grabbed my items, shook everything out outside my vehicle and went to to the front desk to complain, only to be told a refund was not available. This was after paying over $600!! I am a young student and first-year high school teacher, in town working at The Master's, and was now faced with the option of either sleeping in my car (absolutely unsafe) or trying to find alternative sleeping accommodations in the middle of the night in an unfamiliar area. I do not have unlimited disposable income. This was completely unacceptable and out of my control. I am extremely unsatisfied with the level of cleanliness and professionalism of this hotel experience and would never return nor recommend to my friends/family members/acquaintances. Management , please consider taking a serious look at your business/hotel and practices.

I went in the room and the bed had stain on it. The bath tub was smeared with black stains. The mirrors had streaks all over them. The microwave had mold in it as well as the refrigerator. The door knobs in the room were sticky from idk what. I asked for a refund and they said the room was fine. Not to mention the room smelt disgusting as well and the front door wouldn’t close all the way

I made the reservation a year ago, I get there and they said they cancelled my reservation because they overbooked, offered to get me a room at their other property for 3 times the price I had my reservation for. Checked hotels.com later in the day and they showed 3 rooms available for 3 times the price of my reservation.

We went for the Masters golf tournament . The location was great but it ended there. The air conditioned worked. They first put us in a smoking room smelt like an ash tray. Then I had to ask for housekeeping to come sweep up some white stuff in the floor. They started to hand me a broom. Then they moved us to a non smoking room that was pet friendly. It smelled like a dog and dog hair everywhere. WE could cope with those things however, we did not feel safe. There were questionable people always walking and loitering in the parking lot.

We went for the Masters golf tournament . The location was great but it ended there. The air conditioned worked. They first put us in a smoking room smelt like an ash tray. Then I had to ask for housekeeping to come sweep up some white stuff in the floor. They started to hand me a broom. Then they moved us to a non smoking room that was pet friendly. It smelled like a dog and dog hair everywhere. WE could cope with those things however, we did not feel safe. There were questionable people always walking and loitering in the parking lot.

Disappointing

Bad

Nothing There was no just a sink! The people that own it were rude ! Discuss matters about othe people who was staying there that should have been talked about in there office!

Nothing There was no just a sink! The people that own it were rude ! Discuss matters about othe people who was staying there that should have been talked about in there office!

Bad

The remote control for the television was… Sticky. I don’t know why it was sticky. I did not have access to a black light, but I’m actually probably in better shape without knowing. On the positive side, it was available in Augusta during the masters. Given the condition, I suppose I can see why. It’s also a nice short walk to Freddy’s steak burgers, so there’s that.

It was not clean and there was roaches and only gave 2 towels and two washcloths for a 3 day stay

The property is in poor condition.

Location Dirty, bugs, not working items, staff lies

Absolutely nothing Staff was nowhere to be found the front door was locked during business hours. They actually gave us the towels and toilet paper at check in. The room was nasty the sheets were ok, the toilet ran on and off all night and the bathroom door handle was broken along with the broken lock on the entrance door.

Absolutely nothing Staff was nowhere to be found the front door was locked during business hours. They actually gave us the towels and toilet paper at check in. The room was nasty the sheets were ok, the toilet ran on and off all night and the bathroom door handle was broken along with the broken lock on the entrance door.

Location Dirty, bugs, not working items, staff lies

Good for the price during Masters week

Horrible experience! Stained bedspreads, filthy floors, walls and bathrooms! Very unsanitary! The faucet in the bathroom didn’t work either. That was probably the worst lodging experience I’ve had. The health department needs to shut them down. Everything!

Went to Augusta for the Masters location was less than mile to the course. TV didn’t work, bath/shower was truly nasty and an army of bugs shared the room with us. We booked for 2 nights and escaped after one.

Location, Location close to Agusta Golf Course. Our light didn’t work in the bathroom, only had a sheet and light bed spread . Had a horrific smell.

Nothing The property was horrible, roaches in every room dirty filthy smelling pool dirty rooms filthy and stinking drug activity just horrible

Nothing The photos online is not what they posted! Room was musky and carpet was wet! Light over the shower had electrical wire exposed

As bad as it can get

Location would have been great but they wouldn't live up to honoring my request for two rooms with double beds. I had the email approving my request but they didn't have the rooms. There were six other people in the office having the same problems. They walked us to a Scottish Inn across the street that was absolutely disgusting! It doesn't help that Bookings.com is impossible to get ahold of.

Check in was easy, but that's about all I can say positive about the property. The property and the room are in dis-repair. The pictures online are not representatives of the current state of the property Pretty much everything. The property itself is in dis-repair, the pool is empty and in dis-repair. The TV in the room did not work, nor the power outlets on the bed side of the room. I told the front desk about the TV and the outlets and whenwe came back after being out all day neither was fixed.

No

Dirty, roches everywhere Roaches every, dirty filthy

Staff was very nice. Rooms were being renovated but not a moment too soon. No trash can in the room. Pole lamp had no bulb and no lampshade. Walls were dirty and needed painting. Light out over bathroom sink. Could turn screws in door latch with my fingers! Pillows way too flat.

Everything

The price and the facts that the guy at the front desk that works mornings tried to fix my situation by putting me in a better room The night audit was rude. She didn’t want to give me what I paid for and put me in a room that was a fire hazard. Not to mention, there was another guest selling drugs next door to me. I have pictures in case yall wanted to see them.

Nothing. The room was filthy, smelled horrible and worse of all BED BUGS. Wouldnt even offer a refund and was only in the room for a total of about an hour if that. Bed bugs in both beds. Roaches dead and alive were also in the room. Dead roaches in the bed lining and around back of bed.

Very old motel, prices super high and no government help. Serious roach issues!

Roaches in bed bugs did not stay had to leave immediately!!!! And then they didn't want to refund me my money

Bed was comfortable

The only decent part of the experience was the staff, who were polite, but that doesn’t make up for how run-down and neglected the entire property is. The location is sketchy, the building is falling apart, and the atmosphere is downright unsettling. Save yourself the stress and stay somewhere else especially if you are traveling with kids.

Very unsatisfied will never stay here agaim

The building was in disrepair. The tub was dirty and roaches in room. The walls needed repaired. The staff on duty when arrived was very accommodating and helpful. If the building had been taken care of this would have been a great stay

Most customers are passing-through overnight or weekly Road & Construction Crews working locally, out during the day and pleasant evenings. Parts of the hotel are undergoing renovations from Oct-2024 Hurricane Damage with little impact on convenience to guests or amenities.

On line pictures of the hotel was great. Got there is was nothing like the pictures shown online. We had 4 rooms at this location. 1 room had limited lighting in the room. 1 room the tv didn't work. No one came to clean none of the rooms while we visited this location. We checked in on Friday left on Sunday. This location also said they had breakfast which that was not true. Over all it was ok but needs to improve the stay wound have been much better. The guy that checked us in he was very nice.

This place use to be so put together it def has gone down real fast. It’s cheap but dirty and who ever the house keeper is no properly cleaning these rooms, busted TVs and all controllers half way works. It’s terrible this hotel is on Washington road and it looks like it belongs somewhere in the bottom in the hood. No continental breakfast no more it’s just all bad. The only good part was the lady who checked me in. I forget her name but she was there that night I did an emergency check in and she was really nice and understanding

My day was terrible. The neighborhood is terrible. Will not go back there ever to stay.

I feel safe with the staff being there .

They say they offer breakfast and it was ONLY COFFEE AND CEREAL!!!!

Its was so much expensive for that hotel thats not worth even $50 to stay

This hotel shouldn’t even be open. We pulled up to it and it looked like a run down homeless shelter three

This hotel is complete garbage. Staff was doing what they could so not them. Ceiling in bathroom rotted and fell in. Water leaking everywhere. Noise was ridiculous.

A truly horrible hotel. Filthy dirty, noisy and in terrible condition. Hair on the floor. Blood stained wall in shower . Hopefully I never need to stay there again.

We stayed at this hotel for the Masters. We paid $1600 for two rooms for two nights. The room smelled like mildew and smoke. The front desk staff was armed visibly. There were prostitution and drug use visible on property. The lock didn’t work, the bathroom door was busted and broken. The bed was caved. The property should be condemned.

Life is stressful enough So you'd think getting a room for a couple of days to relax together

First room smelled and the dresser drawers were not closed. I complained and they moved us to what was supposed to be an upgrade but all it had was a bigger tub. Though I appreciate the bigger tib, it was dirty. The room smelled better and looked better though.

Too much of a cash cow! 100 dollar deposit for what! That’s crazy! Tried to get around that and the guys at register lied to me and said they couldn’t get around that without contacting the owner so they divvied up a Caucasian female manager carrying a weapon and she said no you will have to stay in a smoking room after I told them I was asthmatic! I felt like prisoner with no rights! I thought the 100 dollar deposit was well overated!

Runnnnnn, I have photos and can't upload them. Wyndham name is on the property and I'm a rewards member. Wyndham needs to be ashamed for putting their name on this hotel.

It was dirty , the room had stains on the sheets the tv didn’t work it’s Ran down and out of date the staff is rude , also they didn’t clean the room it was dust all over junkies fighting all night and slamming doors also they got roaches saw one run under the lamp I had to buy sheets and covers bc the sheets had pee stains and holes in the sheetsand the bathroom had pee in the toilet ….this stay was horrible DONT STAY HERE EVEN FOR A NIGHT YOU WONT BE COMFORTABLE.they are dirty period they forced me to leave rushing me out the the room and it just turned 11am doesn’t work.

The staff was great. The conditions of the building, not so much. In the first room we were put in, there was no AC and no remote for the TV. In the next room, there is no smoke detection and no extra lock on the door. The shower leaked all over the floor. Had a second room my kids stayed in and the shower did the same thing.

Tv didn't work, hot and cold water didn't work, construction noise until 2 am

Great location, great room, helpful staff.

Air conditioning was making a lot noise wasn’t really blowing air

For the money it is a good location

Eh it is what it is.

Maintenance is not doing a good job at this Hotel. My shower faucet has been leaking for days, told them about it haven't fixed it yet!

The room was gross and unclean. There was hair in the refrigerator, a lot of stains on the floor and white crusty stuff on the nightstand and food crumbs next to it. Outside the lighting fixtures were hanging down and it basically had the vibe of a murder motel. There are plenty of other remodeled motels in the same area for the same price or less that are way nicer than this one. Proceed with caution.

Straight hood-ghetto

I arrived at around 12:30 am after being otr for about 4.5 hours. I called about an hour out to let them know I’d be arriving late. We ( wife, our 1yo, 12 yo and self) got to property and no one was in office our any where in sight other then a homeless guy with his push cart asleep next to the office on sidewalk. I waited for about half an hour but we were so tired i ended up going to another neighboring hotel to find a room. This was a horrible experience

Great price, area is a bit more on the rough side but for the price it’s understandable:) April is amazing. Front desk 10/10

Very noisey at night. People stomping around over my head till midnight, and all kinds of noise outside of the room!

Nasty

When I checked I didn't have towels, or any like should have been I had to go office when I shouldn't had to as everything should been ready

Do not stay here very dirty and room wasn’t ready when I got there @4pm. & customer service was very poorly ! DO NOT RECOMMEND HERE

Need to take better care of the rooms. I had no hot water from either faucet in the bathroom area. Somebody stole all the lightbulbs out of the room!.

Staff was nice . I felt safe

Ghetto in Augusta. Decrepit tattered and dirty. I should have slept in my car. Loitering and staring individuals hanging outside my room watching me. Well, I piped down with no pipes to watch TV. TV doesn't work. No coffee options in the room. Pretty ghetto

Arrival at 1:30am, no one in office on-duty to check us in. Manager was out in the rear parking lot observing five Deputy Sheriffs arrest people for doing drugs in their cars. Inside our room by 3:00am, housekeeping had not completed the room opting instead to leave a pile of linens and towels on the bed. After putting on our own pillowcases and hanging towels, we were looking forward to the free breakfast. We certainly got what we paid for. There were two cold cereals, packs of instant oats, and crackers. This Sam's Club special had no juices, fruit, breads, toaster, yogurt, or cheese. Also lacking were tables, chairs, or running water. The morning news was not available on the TV as the kid behind the front desk was playing some music service direct to his ear phones. Maintenance issues included room door hard to open/close (despite 1" gap at the bottom), auto repairs underway in the parking lot, abandoned business attached to the lobby, missing lightbulbs, torn curtains, and a shower handle that came off with little provocation. This place is akin to a homeless shelter without carts run by people who have no business working in hospitality. We decided not to provide the homeless guy haunting the parking a ride across town for $20 cash, but it was nice of him to offer.

The hotel was falling apart, stains on all the sheets, floor hadn’t been swept or moped, shower had to be on jet to even barely work. Cabinet doors under the sink were falling off. Dust caked on the filters for the air conditioning. Dirty table and night stands. Tv staticky the whole time it’s on. Homeless camp behind the motel. Drug deals and prostitution.

I was expecting a hotel not a motel. Also the pas lock thing was broke so i had to place a chair under the door nob for added security. The dead bolt worked but there was play in the door still. Walls are so thin didn't get much sleep due to nosy neighbors arguing so was afraid fighting might break out and who knows if they'd start shooting or not. No real breakfast just cereal and milk, granola bar and peanut butter crackers with choice of instant oatmeal, no juice.

The room is a bit dated. It was comfortable and clean. The bathtub was a Jacuzzi tub but all the Jets and stuff were out so we didn’t even bother filling it it was as good as better than expected for the money if you’re just looking for a place to get six or seven hours of sleep, it worked out well

Will be coming back

Property not well maintained

The property has several condemned rooms. The two rooms I tried were horrible. The first was filthy with a dead roach in it, the second had no hot water and a major water leak. Thankfully I was able to get a refund.

Very noisy and loud at night, and the bugs on the carpet, no elevator inconvenience

Upon arriving the tile doesn’t look anything like what was on the internet. I walked in a lady in front of me said she had been waiting for someone about 20 minutes before I got there. Also said she had to switch her room 3 times because none of them were suitable. We stood there an additional 20 minutes. She gets her room changed again and told me good luck. The exchange of information from the reservations great. She hands me the hotel paper to sign for it and says it’s basically saying you won’t do anything illegal on the property or smoke any illegal drugs. I then asked was it a safe area she says yes. I’m like what’s the worst right. I drive long way around the property to see what it looks like. I should have ran! One side of the building is completely of limits. Not sure what’s that about. Get to the other side where our room was located and I said it looks like they sell “bodies”(prostitution). There was a group of men in the parking lot drinking beer. People actually lives there. Cool not a problem. The room was so disgusting! Smelt like mold and cigarettes, the vent was failing out of the wall in the bathroom. The blankets were covered in holes. The tv didn’t work at all! I went to the front and got another room. The next room was way better than the first. Okay cool. The fire alarm was not properly installed and was hanging out the wall. The water in the bathtub would not stop running. And there was a roach in the bathroom. I need a refund!

Good

This property is horrible! It’s dirty, there are bugs, the bathrooms are filthy and worn out, the bedspreads are dirty and torn with cigarette burns and worthy of the trash can. It’s undoubtedly the worst place I’ve ever stayed. I DO NOT recommend staying here!

You get what you pay for. If its about something quick and not at the least high expectations, then it will do. No bugs was my main concern and they did not have any so that was about all that I needed as a bare minimum. overall was alright. Nothing to run home too , but definitely can not give a bad review because it was ok for what I paid and got. No complaints.

Extremely loud right outside my door and window and I had to call the police several times, and I couldn't take it anymore so I left at 5 am

Stinks and dirty carpet

Very dirty property. Bad lighting. Unkept building. Room needs a lot of maintenance.

They had prostitutes there

You have to clean your own room if multiple day stays. Go up front to get towels or pillow cases. Very loud with trucks backed up in the parking lot loud waking you up and they back all the way on the sidewalk till you can barely open your door. Leave the trucks running with your room vibrating. Not an ideal pace to stay unless emergency. Water isn’t hot either and wi fi constantly cuts off.

It’s a decent location and will provides great value for the money. Sections are under construction but the room was actually one of the better ones on Washington Rd. Repeat customer!

Our room had garbage in it when we checked in beer bottles were left in the room & the floors were gross I had to wear my shoes at all times we also didn’t have hot water I personally went to buy cleaning products at Walmart for the shower/bath because I don’t think it was clean on top of it being cold I know because of the storm that everywhere was booked i wanted to go somewhere else but everywhere was booked & didn’t have any other available rooms so we had no choice but it was horrible and disgusting!!!

Worst visit of my life

There was nothing about this property likeable it was very dirty the sheets dirty and felt like the bed had bed bugs...you need to take this off of your website...very poor conditions

When I arrived they stated they did not have my reservation on file due to the website down but the room was paid for and out my account. I am trying to get my money back but having problems.

The property was old and appeared to have never had any upgrades or renovations. In addition to that It had damage from Hurricane Helena. I tried to call ahead, for several reasons. I was not able to get through on the telephone. When I arrived the television was out. I’m going to further communicate with Expedia and Wyndham because they will not allow me to add my Wyndham rewards in regards to this reservation to my account. I did not honor the reservation as it was made because of all of this. I stayed one night. The staff at the Front Desk were very nice. They allowed me to check out without any penalizations and attempted to add my Wyndham Rewards information to the reservation but was unable to do so. My Wyndham rewards # is 110187134B

For business I needed four rooms for four nights for my crew. Rooms are terrible dirty to the rooms did not have hot water.

Hotel canceled us 9 hours before check in for no specific reason. I had to scramble to find other accommodations. Will not stay at this place ever again.

I didn’t even stay and was too upset to even report what I saw. No tv in my room, burn holes all in my comforter and holes in the curtain stuffed with paper towels

My husband was here for work to help with hurricane Helene. I came to visit him and we stayed here. We did have a few issues but the staff was so nice and did everything they vould to help us. We just felt blessed to have somewhere to stay during this tragic disaster.

The smell was terrible

There are pimps fighting with workers, screaming, yelling, drinks thrown at doors, even gunshots... First few nights was fine. Power went out, and the longer it stayed off the worse it got. Checked out a night early.

Good service and friendly workers

Bed bugs and rude reception

Stay away

Good stay for one night

The bed was good, but bathroom was kind of “not comfortable “.

Whole place dirty whole place falling apart do not dare go here

Upon arrival seeing the condition of this business, dealing with the unpleasant staff and the smell inside I ended up having to pay for another room elsewhere.

absolutely terrible everything. over $300 for what i expected to stay in and bed has mystery body fluid stains, walls and fountain peeling, cracking, breaking down. the entire parking lot is closed off and they want you to park at the property next door, staff is the worst group of “people” i’ve ever had the misfortune of speaking with and WOULD NEVER recommend this place to ANYONE

Very Dirty and uncomfortable

I loved the staff. That being said, the hotel is under construction and is not in the best area of town. However, I realize that I wasn’t going to get the Ritz Carlton for what I paid for the room. I wasn’t crazy about paying a deposit even though I got it back and was only charged half of the deposit fee by the rather nice lady that checked me in.

I didnt like it, its not like the pics, facilitys looks terrible, dont recomend

It was not good at all.

It was under Renovations...

Nothing like the pictures on site room had holes in it no fire detector no blankets a bunch of drug activity didn’t wind up staying there found another hotel you need to take this particular hotel off of your site. Have pictures if needed.

N/A

However, when I got into the room- the blanket on the bed looked like an oversized curtain and had burn holes all in it (which it was a smoking room but still), the curtain hanging up had holes all in it with tissue (toilet paper) stuck in them, the furniture was really outdated (drawers falling apart and such), the floors hadn’t been properly cleaned. Go into the bathroom- duct tape all over the place holding tiles and the curtain rod together. There was a jacuzzi tub that could not be used because there was no stopper and it looked like someone had walked all in it and hadn’t been cleaned in forever. The toilet seat had urine on it. Just overall filthy. I would’ve thought at least in that part of town it would’ve been a lot nicer and cleaner!

Awful. There was construction at the property which would have been fine if we were warned at check in. Not at 9 am when they told us to move our car or we will be towed. We have to park on the other side of the building. We have an infant so that made it hard. The pool was closed they never told us that at check in. Place smelled like pee.

Nothing to recommend

The first room has a leak dripping into to mold covered tub. There was painted footprints throughout. The nightstand was completely covered in dust. The lock on the door wasn't present. The second room had holes in the wall. Both rooms had holes in the bedspread. There were holes in the curtain that were stuffed with toilet paper. I was told at check in there was $100 refundable deposit but I was charged $150 on my card, I truly hope i get it back. Other patrons were stating i should of paid cash so i would of got it back at check out

I would never recommend this hotel to anyone. The general management was not professional my vehicle was illegallly towed off the property because of a contrution crew working. They marked the work zone after removing my vehicle and worked w us still in the room. My room was underneath the contrution zone i did not receive a courtesy knock to inform me of the danger or my vehile being in the way. The construction company king crest endangered our lives by continuing to work above us before we was removed to a different room. My vehicle has scratches from the towing company and my child does not EVER WANT TO VISIT A HOTEL AGAIN. Her experience was completely ruined and i am pushing for legal action to be taking.

The rooms were poorly maintained. Holes in the walls. Microwave didnt work. Toilet was stopped up. Floors were filthy. Men outside selling drugs. Women outside offering prostitution services. Staff was friendly but that was the only nice thing about the entire stay.

Before checking in, we asked to see the room. After viewing the property we decided to stay somewhere else . The grounds were dirty and the room was dark and dingy. The property is old and needs a desperate upgrade

One I did not feel safe at all and I saw two different rooms and was told that they stay at the hotel and that the Ceiling around the door was eaten away, but it was still safe. You could have seen straight through in and out and bored you had to pay extra if you needed it I am bored, but he gave it to me for free young lady She is younger than me that I would say talking too loud in the lobby, giving the other Customers bad about the place. It was bad and I stated it was only In the lobby, I told a woman was her age feel somewhat kind. I did not I told her go look for yourself. You will see what I’m talking about. She had no walk on it. The young man who would serve me Told her saw it he saw it. You told me you’re in a process of getting things fixed when you need.

This is the worst place I’ve ever stayed. No one was even there to check us in. When someone did show; they charged another $100 that was not mentioned. We pull up and it looked like a strip club with drug deals all around. We didn’t even make it into the room and sit down before cops showed up ARRESTING SOMEONE! We get in the room and it’s DISGUSTING. Like the headboard was off the wall; leaning against it. The bathroom floor was cracked and the toilet was leaning. The room smelled of smoke and none of us could breathe. The hotel makes it very clear upon check out “no refund after 20 minutes”, it took us that long just to park- and get to the room, because of the unsafe area with our 2 children. So of course, we were screwed out of our money. I would not recommend this place to anyone except the business who is in charge of shutting it down!

If I could give this 0 stars I would ! Woke up to my car being infested with ants by just parking in a parking lot! I would never recommend this place to anyone!

Exposed wiring throughout the room. Mold covering the ceiling above the tub. Burns in the blanket. Exposed insulation around the AC. Clerk broadcast our room number to the whole lobby. Charged a deposit with no refund and hotel not answering the phone. Had to dispute the charge with my bank after 3 days of trying to contact the hotel with zero luck. STAY AWAY!!!

Traffic made it difficult to get in and out of the parking lot.

Housekeeping never comes around. To get towels/washcloths, you have to go to office and beg for them. You have to take out your own trash. The stair way smells like someone is constantly urinating on it…. It’s just disgusting.

Good

Notgoodnight

I canceled the room as soon as we got to the room!!! The light was on and the curtains were open so we saw the condition of the room from the window and we didn’t even open the door!!! I asked you all Hotels.com for a refund and didn’t get my money back!!! Then they changed us an extra 100 bucks for room damages and we didn’t even stay!!! Nasty, unclean, drugged out with dope heads and people carrying Guns!!! They need to be shut down ASAP!!! I would like my 43bucks back we didn’t even stay!!!

When I arrived they charged me for 4 nights and I only stayed 3. Expedia had called to update my dates and they were suppose to be granted. They had no room ready for me so I had to wait in the lobby for them to clean a room for me. Also had to wait for them to call the owner to grant upgrading my room because they gave my room away despite the fact that they had already charged me for my reservation. After driving for 2 days straight it was a inconvenience, I wanted to just shower and rest.

Holes in the wall, dirty tub, cigarette burns in the sheet, roaches crawling on the floor. Not to mention the questionable activities going on outside. NEVER AGAIN!!!

Still in shock I stayed to save money price was good but ended up being robbed while receiving my cancer treatment...angry and sad

My plans changed at the last minute when I arrived so I did not spend one night there but the girl that checked me in and also canceled my reservation was very kind and understanding. She deserves a 5 star

Horrible. Front desk doesn’t care, homeless as house keeping, over priced, sketchy. SHUT IT DOWN