Hampton Inn & Suites - Cape Coral/Fort Myers Area, FL

Breakfast has gone down hill significantly since I started staying at this facility regularly over the past 2 years. The housekeeping staff are great at cleaning but left us short of towels or washcloths several times.

Nothing at all Everything

Great hotel

Superb

A good choice. Close to nightlife and restaurants.

Good

Exceptional

Exceptional

Very good

good stay.

Room was very damp. Coffee was not good

Very clean and location was good Room was very damp. Coffee was not good

Pleasant

Very clean, good breakfast, very nice people working there. The elevator and hallway rugs need to be refreshed

Very clean, good breakfast, very nice people working there. The elevator and hallway rugs need to be refreshed

Only complaint is the ‘brown gravy and biscuits ‘was not as good as the traditional white gravy. The cook/ keeper of the food area was very nice.

Breakfast is AMAZING! HOT and cold items, fresh and clean. Staff extremely friendly and respectful/helpful! Cost could be less/more affordable

Breakfast is AMAZING! HOT and cold items, fresh and clean. Staff extremely friendly and respectful/helpful! Cost could be less/more affordable

I did not like the flying bugs in the room There were flying bugs in the room

I did not like the flying bugs in the room There were flying bugs in the room

The staff went out of their way to be helpful on our short stay. Exactly what we were looking for on our 1 night stay in Cape Coral!

The breakfast was a nice bonus with a good variety of options to start the day. I also appreciated how well the air conditioning worked—definitely important in Florida—and it kept the room cool and comfortable the entire time. If I had to point out one area for improvement, it would be minor updates to certain areas to keep everything feeling as fresh as possible, but overall nothing that impacted my stay in a major way. Overall, this is a solid, reliable place to stay, and I would definitely consider coming back on my next visit to the area.

Exceptional

Good

I love the cleanliness of the property and the hospitality of the staff. The pool area could be upgraded.

I love the cleanliness of the property and the hospitality of the staff. The pool area could be upgraded.

Relaxing

The food was ok was fresh. The room on the 4th fl was so hot and it smelled musty. Come to fine out the A/C wasn’t working. Makes me wonder since the ac was off why did the room smell musty and when was the last time the filters and system were cleaned.

Very good

Exceptional

We did not get a double queen bed like we booked. There was feces on the toilet. Two bugs were crawling around in the bathroom. Did not get enough pillows. No lighting in the parking lot. We will not stay here again.

GREAT

Staff were awesome. Breakfast was very good.

Such a welcoming staff and front desk. Haven't felt that a home in a long while. Thanks Everyone, especially Jersey.

Over all okay, clean, little dated. Beds a little too soft for me. Breakfast average, no milk one day for cereal/oatmeal - lady in kitchen pointed to boxes that came in when I asked if there was any.

Friendly professional staff, clean grounds,rooms, great breakfast,awesome coffee

Fantastic Bed.

EXCELLENT

My son got bed bug bites Breakfast was ok

After a few texts with Michael of the facility, I gave up expecting anything...we booked on line a room with a couch, table and chair..received a King room with a tv and a chair at the desk...no other furniture...I was able the receive straight back chair from the conference room...there were also NO pool towels available during our stay. I have been staying at these hotels for years...never had any problems...will look elsewhere in the future...Dennis Robbins not worth the money paid.

The nightly rate was as much as some 4/5 star hotels in Fort Myers. We won’t be back.

Didn't use spa or parking

Breakfast was open until 10 am, which was a real treat for or 2 week stay. And speaking of breakfast, it comes complete with Kathy. She keeps a spotless food prep and serving area, continuous fresh and good food, and tops it off with the most pleasant greeting and customer care. It truly made our stay here, to say the least, special.

Great hotel

Room was very clean.

Got there then couldn’t check us in cause there system was down had a long flight extremely irritating for the absorbent amount of money I paid for the room and four hours after supposed check in fine then finally came back hours later and had hardly any supplies in the area where they sell items rooms were very mediocre not the cleanest will absolutely not be staying again or any Hampton for that matter

Clean room, amenities and attentive staff. Only issue was a group of younger school kids on a sports trip running up and down our hallway. They ended up apologizing to us and eventually went to their rooms.

The room was clean, we felt very comfortable. The breakfast cook Kathy was great, very courteous and helpful.

Room and staff were good awakened at 4:30 by banging and keeping garbage truck.

Hotel was not in very good shape. Smelled like cigarette smoke and took a long time for water to warm up in shower. Needs some work.

Yes if was perfect.

Quite room, comfortable beds.

Old

Room was clean and staff was fantastic

Great staff

Room clean. Staff very nice & helpful. Great amenities.

Staff was very friendly! Clean room's and breakfast very good 👍

Issues w our reservation… took 4 tries until they found an unoccupied room. Then room was not clean, and no hot water.

The breakfast is great!

Clean, spacious room, nicely decorated, free breakfast, friendly professional staff

The staff were great, the hotel was excellent and we had a wonderful trip!

Staff great! Room clean, quiet

The only issue was the water pressure. Not enough water coming out; very little.

Yes, the staff was courteous.

Shower water was slighly warm at best. Breakfast disappointing.

Good ac, clean, good location, friendly staff. Only complaint was the fire alarm test Thursday morning at 9 am that went on for 40 minutes. Woke me up out of my sleep. Dogs crying in their rooms. Would have received a higher score except for that.

Needs firmer pillows and bed. The first 3 days we couldn’t get hot water in the shower for 10 minutes! The rest of the hotel, esp the breakfast was excellent!

Yes. Jayden was at the front desk in the evening and was very helpful and nice. Kathy at breakfast was very informative about local activities and cuisine. I don't remember the other names but everyone was awesome.

Excellent

N/A

The rooms were clean, staff were very friendly and accommodating.

They did not give us a handicap room as expected. We had to wait until the next night to get one.

breakfast , floor , water flow in shower

Clean hotel, friendly staff

Everything was clean, the staff were all friendly. But the woman running breakfast was especially amazing. So sweet and helpful and made sure everyone had whatever they wanted to eat.

Everything was good

Front Desk staff very friendly and accommodating. Did run out of a few things at breakfast so might be better off eating out. Need to upgrade their sheets a bit, otherwise, clean and fine.

Yes

Everything was fine except our room had no hot water. It took several calls from us over over a 24 hour period and the issue was not resolved until we insisted on a new room which the staff immediately provided.

Sucked

Room was spotless, staff excellent and breakfast was delicious. Only one negative to report; our shower had practically zero water pressure, couldn't even get the shampoo rinsed out of my hair. At checkout, I reported this to the staff.

Everything was ok

Dirty and unreliable staff

Everything was very good. Clean room, great staff.

Great

Second time staying here, is super convenient using the phone as the room key. The rooms are big and clean. The breakfast buffet is really nice, awesome waffles. Overall a great hotel and would definitely be staying here again.

Great Service

Great Breakfast. Staff is amazing.

No hot water

Everything( parking,room,staff) was excellent. Will be returning in November!

All employees were very helpful and nice.

No complaints. Clean hotel

staff was very friendly.

Great.

Rooms were clean, comfortable and staff was great!

Staff was friendly and the property was very quiet.

Amazing

Friendly staff and clean hotel

Check in to check out . The front desk staff treated us kindly . Everything was super clean, the bed was very comfortable , and the place was quite quiet . The hotel is also very beautiful and spacious . I would definitely stay there again.l love it.

The room seemed very clean. The breakfast had a good variety of food. The staff was friendly.

The air conditioning was a major improvement from previous visits. The coffee ,however, was never hot. (Even during breakfast hours)

My complaint is related to the breakfast, the broiled eggs was could like recently removed from the fridge just a little things , no variety .

Great stay for my two night visit. Food was close, shopping was close. The staff was friendly and quick

I was staying 2 nights and was sleeping while some dude walked into my room purposely waking me up so they can check the smoke detector.. NOT SMOKING IN THE ROOM.....I was feeling violated after spending money to rest there.

The staff was super friendly and the breakfast was really nice. Only thing i would suggest is to have hand soap at the bathroom sink so the customer can wash hands after using the bathroom. Other than that i would give this hotel all ten stars on everything.

This Hampton was very clean and quiet. It is also within walking distance of an incredible Italian restaurant, a charming coffee and wine bar and a CBS or Walgreens if anything was left behind. An easy drive over the bridge to downtown Ft. Myers and more great breweries and restaurants. The breakfast offered was well stocked with good variety. We enjoyed our stay very much.

This Hampton is very quiet and the rooms appear to have been remodeled. Very spacious rooms and clean. All the staff we have come on contact with have been friendly and helpful. The hotel is within walking distance to an exceptional Italian restaurant and a lovely little coffee house. Very much enjoyed our stay.

Bedding felt dirty and room smelled musty.

I stayed for 8 nights and never received a clean towel trash emptied rugs old nee

Service was outstanding

Very one was very friendly and accommodating!! We lived the breakfast as well!!

Bed was squeaky

I am easy but wife is a little fussier. She was comfortable and slept well too!

Clean rooms

Breakfast was a BIG hit with our family. There were plenty of delicious options that started our day off right. The rooms were clean, comfortable, and served their purpose perfectly. A solid, no-fuss stay with everything we needed. Would definitely return!

Our stay was pleasant overall, but unfortunately, the hotel only had one EV charger available, and it was occupied during our visit, so we couldn’t use it. More chargers would definitely be a helpful addition for guests with electric vehicles.

Great value option in Cape Coral. Clean large rooms. AC worked well. Included breakfast with many options. Will definitely stay again when visiting family in Cape Coral again.

Friendly and helpful staff but there were ants in two of the three rooms that I was moved around to. That was a bit disappointing.

Dirty linen up on arrival and next morning found a bed bug on the head board

The front desk staff was excellent. The maid service was less than stellar. They did not clean the room or change sheets and towels in a timely manner and when we inquired it was one excuse after another.

All good

The property is very clean and well maintained

Excellant customer service at front desk

Convient location

Staff was great ..

Excellent

We especially like the nice desk service at the front. Breakfast was fair but the guy who served it was wonderful. The room came under furnished but a chair was provided on our request

Staff was super friendly and helpful. Makayla was awesome

The hotel wasn’t awful, but it is in need of upkeep. It was a little run down. I stay at Hampton Inns often, but this felt more like a cheaper chain, again, because of how it was not kept up. The staff was kind and helpful and the pool was nice.

Great stay

Just great!

Very convenient for our trip. Room was very spacious.

Perfect!

Great!

I had to wait to 4pm to go to my room since it was not ready at check in time which was supposed to be at 3pm

Good service

It was fine

The employees at the front desk and in housekeeping are fantastic!!!

Very nice comfortable clean room

N/A

Not enough garbage containers in the room, we had to empty our own garbage. Not enough towels and wash cloths, however, the maid in the hall gratiously took our dirty ones and gave us fresh. Pillows were not comfortable. The front desk staff were wonderful!!!

Excelente

Nice

It was as expected from the pictures online. Very clean and new.

What more can you ask for them a clean and fresh room. Friendly staff. Breakfast buffet all morning. Easy check in and check out. Very quiet and beautiful town near the beach. Not much to do but relax and have a peaceful time.

Friendly professional staff, clean room great location to see area.

Everything was good and easy. Enjoyed our stay.

Excellent customer service. The breakfast stuff was friendly.

Hampton INN uses zero paraffins in there Customer products provided in the shower and lotion! You can also refill your water bottles while saving our planet from more plastic bottles! The staff were spectacular!

Good breakfast

The front staff was wonderful. We didn’t get in until 10:30 pm but she was kind and helpful. Very welcoming.

Stale odor in the rooms, hot water takes a lot of time to heat up, dark rooms, stained elevator rugs, defective outlets, cleaning only every other day not including making the bed. Overpriced for what it is.

Good Location

Quiet, reasonable, and friendly.

A

The location was very good for US, thanks

Clean room and hotel. Staff was helpful

Clean, comfortable and friendly staff

Bed was hard and lumpy, pillows were flat. Paint on the ceiling was cracked and flaking off, and you could see where there was water damage that they just painted over without properly fixing. We were congested whenever in the room, but that would resolve after leaving.

It was a perfect place to stop and sleep for my family and I and having breakfast the next morning was a huge savings for my family before we headed back on the road. Very comfortable place to sleep.

The house keeping was so so. We had to ask for toilet paper, soap, refill of body wash, etc. Breakfast was so so. Only given 2 bottles of water. Tried to buy more but only a couple of bottles available. No close by restaurants. Bed was so so. Staff was very nice.

I liked the breakfast. I liked the quiet area. I didn't like that it did not have a safe in the room.

Nice hotel close to Cape Coral downtown with good parking. No really down side.

The breakfast is bad, no varieties

ALL the was very friendly especially Samantha in the breakfast area. The morning and staff gave wonderful suggestions on things to do and places to eat. The only negative was the planters at the pool needed some work and there grounds needed mowing.

Our room was perfect for the next four nights, huge room and nice and clean. I'm a clean freak so it was a nice change to find the room clean and ready for us to shower and relax in the nice bed with great bedding. The one that shined was Sametha that manned the morning buffet, what a wonderful kind person and so wanting to help to make everyone's breakfast delicious and she was top notch at making sure there was always fresh coffee. What a gold mind you have in her. Our room was just a few doors down from the Maintenace room where Juan kept all of his supplies. The door was opened so I got the opportunity to meet and speak with him, just a kind hearted man, great smile. He does need a larger room :) Had a chance to speak with the Manager, Ja'meria Johnson, great patient lady. We got the pleasure of officially meeting Tina on our last day and what a wonderful down to earth lovely person. We had seen her as we came and went those few days and she was always so cheerful and smiling so it was a pleasure to get to have a conversation with her on our last day. We'd stay here again.

Clean

The shower water temp never reached "luke warm" let alone hot. Front desk comment? "We're sorry, there must be lots of people in the shower." I stay at Hampton Inn and pay their premium to get good hotels. Their quality level is definitely slipping.

No hot water for showers was disappointing! Breakfast foods were not available and water at front desk not available to silver/diamond members. We go to Hampton Inns faithfully and this was highly disappointing. 😟

Outstanding!!

Motor cycles driving up and down constantly was my only grip

My in laws live here and we visit often from New Jersey. This is our definite all time stay! Thank You so much for accommodating my husband and me. Be back soon!!!

Fast service bed comfortable

It was clean, like new, well maintained. Staff was friendly and food was great too.

The staff was very friendly, rooms were clean and comfortable. The hallways smell musty and could use updating or cleaning the carpet. Other than that I would stay here again!

Breakfast included staff supper friendly and helpful

Safe, clean, and updated

Room was nice. Breakfast was delicious. Staff very friendly and helpful.

Room not as shown on booking. Booked a King Accessible and the room assigned was King with Tub/Shower. Desk said Hotels.com didn’t always show the right description of accommodation's. Also wasn’t told up front that there would only be housekeeping every other day. That is unacceptable. If I pay the same rate each day I should get the same amenities.

Always nice

But one thing I didn’t stay there I canceled the reservation and which you are refusing to give me my refund. I’ve already seek the lawyer and I will never ever go to Expedia again.

No one bothers to refill. And apologizes for no food. This is ridiculous that i faced this all 3 days during breakfast. I have paid a lot to stay here comfortably but this kind of attitude towards food is not good. Our room didn’t have a chair at the bed side either. No refill of shower gel either. Extremely bad service. More stuff should be available for the holidays but sad situation.

Clean and convenient.

Very honest and friendly staff. Will repeat visit when I’m in town. Thank you

Only a banana as fruit. Also the shower walls had boogers on it. Gross. Staff were ok. Choosing holiday inn next time.

I book this hotel for my husband and son when they were visiting friends. They love the location close to their destination. They seemed to enjoy the property

Good

Very clean place

The staff was great and the hotel is immaculate- Forest stay!!