Econo Lodge Charlotte Airport Area

When I called Hotels.com to rectify the issue, I was forwarded multiple times and hung up on. I have still not received a refund for the stay I never got to have.

The staff was friendly and the bed was comfortable Not the cleanest ...some damage to the roomthat could potentially cause injury such as raised flooring. Also noticed mold in the bathroom.

Night staff wasn't very good and the rules about checking on aren't explained very well

Buena

The side of the building that the room was reserved for.

It wasn’t clean, it smelled, and everything just seemed super suspicious and unsafe.

nice place.

Nothing the wise place ever They had a curfew on an ice machine the breakfast was horrendous and when I try to stay another night, they retrieve service

It quiet & relaxing! Nothing

Good size room with decent amenities Shower didn’t get very hot

There was lots of noise outside. While our room was a non-smoker room, folks smoked outside near the room, so smoke came into the room.

Did not have a non smoking room as requested. Had to get money returned and search for another hotel.

Great

Was clean but very noisy

I love that everything

I was really disappointed the manager was very nasty and yelling at me the breakfast included had bugs in the cereal and I saw a lot of bugs in my room it was a horrible experience

Can do better Did have nothing cereal and milk

employees was disrespectful and inconsiderate

Pricing was accurate to the service. You get what you pay for. It matched my low expectations. In short I didn't like: Customer service, the cash only deposit needed, outdoor noise, interior quality, and the "breakfast". Staff wasn't around when needed and was rude when I checked out, don't count on them. I'm guessing she was sleeping at the time as she went back upstairs out of the office after. In her defense it was midnight on a Saturday. You need $50 cash deposit to check in, can't use a credit/debit card. If you don't have it then they will point you to the gas station ATM and the charge is $5.50. Renovations are needed and the door has a gap so you can hear any car that drives by (also near a train track). The smoke detector was knocked down and everything had a layer of gross feel. The room was a decent size. Breakfast consist of two cereal dispensers, coffee (wasn't filled at the time), a gallon of milk, and two loafs of bread. You're better off going to the gas station next door for breakfast. Please don't bring your kids here.

Very convenient and very affordable There was no hot water, the smoke alarm in my room was off the wall and not working

Close to where we were needing to be Bed was uncomfortable and thin blanket on bed and very noisy.

Not that good, but okey for its price for one night sleep.

Breakfast was cereal and milk

Everything

They require a $50 deposit in cash which is ridiculous.

Do better please!

T he breakfast was not worth waking up to. Parking in the back felt unsafe, it needs brighter lights.

Close to stores Next to a gas station Drama in lobby before checking in No iron in the room Couldn’t locate ice machine

Gross

Best place to stay in charlotte

The breakfast is almost not available

The room was nice enough and met the price we paid for the evening. Note: They require a $50 CASH DEPOSIT. I don't understand why these places don't put this in bold letters before you reserve the room, but it is annoying.

The price was high the manager was difficult

I didn’t like anything! The hotel didn’t look anything like the pictures online, the sheets were dirty, they had no real breakfast, the rooms looked ran down literally! Neighbors kids screaming and yelling all night I came for leisure and didn’t get any rest!

Glenwood, Econo Lodge... Charlotte NC.

the "Hot breakfast" was a half empty cheerios fruit loops dispenser with a half cool gallon of milk below, a couple of slices of white bread in a clear container, a coffee machine. and that's it. no juice no fruit, it was horrible. No hair dryer in the room a fridge that sounded like someone was kicking the wall when it kicked on and off. the worst possible review i have ever given a hotel. I would prefer staying in my car instead of this hole,

Parking was easy, staff was nice, i did not try the breakfast but i believe its continental.

Finally, he agreed to check me in. He demanded a $50 CASH ONLY deposit. Of course, there is NO ATM at the hotel. So I had to leave, drive around looking for an ATM, and pay an $8 ATM fee to get the money. There was construction on the second floor. People running table saws, hammers, banging, a lot of yelling and people. There were people in the parking lot working on crappy old cars, changing fluids, using the parking lot as a work area for personal vehicles. When I got in the room, it was FILTHY. Anything plastic, like the air conditioner, outlets, bathtub, fixtures, were ANCIENT, yellow, shrunk, decayed, cracked, damaged. The floor was sticky. The walls were filthy. MANY people were all around the place, hanging out outside the hotel and in the parking lot. Most of them looked sick, on drugs, or mentally ill. It did not appear safe and was very loud with all the people shouting at clouds and spazzing out and whatnot. People were living in that hotel. Charlotte does NOT care for their homeless population OR for the mentally ill or people struggling with substance abuse. They have no recourse and nowhere to go, but it is very irresponsible of Hotels.com to list this property with inaccurate photos as a place that is safe to stay.

Good price, very friendly staff

Room clean and no bad smells. Bed comfy

The stay started when i arrived and saw the check-in counter behind thick plexi-glass, which right away tells me it is a shady area. Then there was 50 cash only deposit which nobody stayed would be the case. It said continental breakfast was include, i do not know what their idea of continental breakfast is but every other place i stay has hot food like eggs or waffles or microwave sandwiches, this place only had cold cereal and coffe what a joke.The airconditioner/heater would make noise by the last day the fan was hitting something and i had to turn it off. I would never recomend this place to anyone and should not even be out on your website anymore, i would ask for compensation back but i doubt i would even get it.

Great

Every

Letting customers know its a 50$ despoit when u check in

We stayed in room 204. It was a little hard to find but we found it. The hotel staff was friendly. The security cameras all around the property made it feels safe but at the same time a little overbearing. About the overall stay was good. We didn't eat the breakfast due to only one person allowed in the office out of time.

Clean Rooms

I requested new bedding. The sheets were dirty with stains and hair.

This is an extended stay crack house. Rooms are old and stained with looks like urine. Parking lot looks something out of a hood movie right before the hooker gets beat up. Room door lock was sloppy and has been kicked in a few times. Bad choice on my part to even stop.

The hotel is in a rougher part of town and they charge a 50$ cash only deposit on arrival, with the extra, 50$ on arrival it would have been the same price to start downtown Charlotte. The staff was friendly and the rooms were clean. They also claim a Continental breakfast. It's just Cheerios. That it. So it's ok if you have to stay there but if you can go else where I would

Be aware of the motel policies. $50 cash only deposit if you book through a 3rd party. First guy at check in was extremely rude. Booked a nonsmoking king size bed for my partner and I as we are both taller and still ended up with a queen. People smoked outside their doors and it smelled like cig smoke all night especially with the gaps in the door. You couldn’t pay me to sit on the couch. Tried to turn on the AC unit and the smoke alarm went off and when we tried to tell the clerk at check out, he accused us of smoking. There was no fan in the bathroom, the door wouldn’t shut, and the door scraped against the toilet so you practically had to stand in the shower to attempt to close it. Upon check out, the same clerk just slapped the cash deposit on the counter. No good morning, just attitude.

I think a herd of elephants were in the room above me I went to see if I could get a simple spoon from breakfast area and was told no! It was just a plastic spoon Breakfast? They had some cereal and a couple slices of. Bread and a toaster

We liked price and convenience to downtown Charlotte. The room was extremely cold when we arrived, 62 degrees with only a sheet and extremely thin cover. No blanket or comforter so i froze. The door to the bathroom wouldn't shut because the toilet was in the way. My son had an extremely large roach in his bathtub. They requested a $50 cash deposit per room that we found strange. The noise level until early morning hours made it difficult to sleep. The continental breakfast was cheerios, white bread and coffee. It was not refilled so empty when we went down. I would not recommend this to friends.

The experience was ok there was no stopper for the tub and the wifi didn't work the pillow was not comfortable,also people kept knocking on the door

I go to check in and am hassled for a $50 dollar cash deposit from the desk worker. Says its a required deposit and must be cash. I told her that was mentioned no where when i booked the room and prepayed for it. She then said since it was non smoking it was another $50 in cash deposit. I told her this was not posted and i already paid for the room and dont have that much cash on my person. She then asked how much i had on me....well there goes the mandatory 50 and now whatever i have. I refused to pay anything and called Expedia, as i was navigating the menu she then said she would wave the cash deposit after i asked my for id back while i was calling. Call me crazy but this seems a little dishonest. The property is not a 3 star property 1.5 at best. The parking lot had lots of loitering and people getting 'things' from a guy in an unmarked white van all night/morning. The room, well its seen better days i had a leak from under the shower of uknown liquid, the toilet had had a hard life as evidenced by the stains. The walls were paper thin, i wasnt expecting a top tier hotel given the price but i wasnt also expecting to be hassled for a cash deposit of varying amounts to check in. Overall would not recommend, if it wasnt 130 am when i got there i would have left.

Nice hotel

Need to show Bathroom more we were 80 and 90 yrs old people and needed a Shower not a Bath Tub Without Handy Cap Rails to give us something to hold onto when stepping up into a tub

This was a terrible experience in every way. The overall biggest complaint which is unresolved is the unwillingness of the staff to allow me to cancel this stay.

Bad area

I didnt like the location, When I saw this hotel on the website it didnt have any of the features as it indicated on the website, There was no free continental breakfast no lobby area. I was very disappointed

It was highly insulting to leave a cash deposit, (that we didn’t know about), most hotels put a reserve on your credit card to cover damages caused by guest. Shady type people walking around at night seeming to be pimps and prostitutes. Although room was pretty clean, the tub should probably be deglazed as it seemed dingy even though it may have been clean.

The room was filthy surrounded by people who were smoking weed and drinking. Room not clean !!!! Dust and stains on the walls and bedding , no remote contro for tv , phone did not work burn spots all over the table top and bath tub lock on door was damaged on the inside .. this was like a getto place I stayed for 2 hours and left.. not to mention the fact I had to leave a fifty dollar deposit when I reserved and paid I. Full on line…

I was just so uncomfortable and I was refused a full refund.

Condoms in the parking lot crack heads in the parking lot ac worked but was loud room was outdated bathroom was tiny ad gross with burn holes on the tub a toilet and saw a roach crawl across the floor

I had to go get cash for deposit. The door didn’t seem safe and it was all these weird people walking around.

The room was not clean, there was a condom in the bathroom. Upon arriving back at the hotel from an event there was someone in the room! He said his “boss” had rented out the room (pretty sure he was waiting for a lady of the evening 😡). We left and found another hotel. Horrible experience. Will not stay at an Econo Lodge again.

Would not put a dog in the room

Property not updated,check-in require cash deposit, booking system not integrated well with Expedia that messed up my booking..

Since I've been here it's been real great for me. I've had my time honestly with God all alone since I left the homeless shelter. I'm only here for a week I got to go to court on the 19th but I'll be ready at 8:00 p.m. but being here I feel very comfortable knowing G.O.D God Open Doors.... Daily to move even to more freedom.... Which is automatically guaranteed time served thanks for all your help.....🙏

Worth the money. Just that the check-in want you to be here at 3pm and not few mnutes or an hour earlier..otherwise $20 early check-i which is so odd.

Everything was fine.

El cervicio y el lugar pesimo y el hotel esta orribleno esta como las fotos y esta en la peor are

Bugs, dirty, falling apart. Had to check in behind bulletproof glass. mad sketchy. If you need a few hours between flights and need a place to crash for the night. It’s cheap as hell. If you can stand the disgusting room it’s a low cost option. I’d vote this the most likely motel to get raided by police in all of Charlotte.

There was a sheet on the couch as a cover. The heat wouldn’t work. The light switch was broken. The bathtub and sink were not clean. And it wasn’t old dirty it was new dirty like housekeepers didn’t do a good job of cleaning. It wasn’t a good area. No breakfast like it states on hotels. Com. They had bread and jam. I stayed a had hour and turned their key in.

Good price

I didn't stay. It was the most horrendous screw-up I've experienced in a hotel stay. The man at the counter said Expedia gave them the wrong account number, so he couldn't collect. After going back and forth a bit (it was hard to hear him), I called your customer service. They had your lodging department call him. That phone call must have lasted 20 minutes. Couldn't get it straightened out. He said I could cancel with you and pay him directly as a walk-in, but I'd have to pay a $50 cash deposit. I didn't have $50 cash. I left and called you again. I was assured that Expedia would take care of it. The lady was going to connect me with guest services, and they'd get me a room somewhere where I wouldn't have to pay any more than I had. A man got online who, unfortunately, I couldn't understand well because of his accent. He said he was going to call the Econo Lodge again to straighten in out! I told him your lodging department couldn't get it straightened out. He said he would do it anyway. After awhile he came back on the line and said I could get a room at that very Econo Lodge, but I would have to pay a deposit. I told him I couldn't pay the cash deposit. By then I was done with Expedia. I got a room at a LaQuinta. I will call Expedia late about having my money refunded, even though it was a non-refundable reservation. I don't know who was more at fault--the hotel or Expedia--but it was Expedia's rep who said you'd get me a room without additional cost.

There was cops looking for someone, someone riding around the hotel hitting poles and cars...the office people were rude and the rooms was dirty and smelled

8 cigarette burns on the tub.

This place is the worst place I have ever stayed it was dirty, the sheets had stain the blanket look and smelled like it hadn’t been washed in months. The bathroom had cigarette burn mark on the tub and it had not been cleaned, the toilet looked liked someone had peed in it. While we were sitting something fell from the ceiling and we started itching we had to leave and fine another hotel PLEASE DON’T STAY HERE!!!!

There was mold in the bathroom and only half a roll of toilet tissue. The one bed had dirty linens . You could see the dirt from the floor on the white sheets.

Roach motels still going strong

Checking was easy and fast pleasant clerk!

I pulled up and people were hanging out all over the place. I was very uncomfortable and afraid. The rooms were terrible and the bathroom was filthy. It was very noisy.

The cliente was less than savory. Clearly lots of drug use.

Room was ok but outside this place is what crime movies like to use as a backdrop for horror venues. The flag pole has a american flag that looks like it came from the war of 1812. I was propositioned twice when I went out to check on my car. The rooms ceiling looked like it would cave in any second. The back of the hotels rooms look like an open air drug market with all kinds of traffic.

It was nice an great the best sleep i have had in a long time

The people were friendly. The staff was helpful during the process.

Pet fee is $20 plus a $100 CASH deposit.

The front desk staff was polite. However the room had a Keurig machine, but no K-cups provided. Also, the shower head had an internal leak. So water was coming from the wall flooding the bathroom floor every time the shower was run. Also, the housekeeper was rude and banging on the door very loud and abruptly. A little more respect could’ve been had. The only bright side about the motel was that it was right next to the highway.

First off is ran down like a mother f***** and I ain't never seen none of the stupidest s*** with a damn vending machine don't work honey buns and there may be peanuts and that's about all come on to ain't no way to walk your dog maybe two bushes Andrew's the radius

This was the cheapest hotel in the Charlotte airport area for the night I stayed. You get what you pay for - lumpy uncomfortable bed, yellowish looking towels with a washcloth that didn’t look like it had been washed, door jamb looked like it had been busted in at one point, stains on the ceiling, sketchy people hanging out outside, sketchy cars driving around in the lot. One of the sketchiest motels I’ve ever stayed in, would have left if it wasn’t late already when I got there.

Over all I had a good time an enjoyed myself didn't like the parking much.

There were mosquitoes in the room & I got bitten all over. Thirdly the bedsheets were not cleaned & changed. I complained about all this to another employee. I made the Biggest mistake booking that motel & I would NOT recommend anyone to use that motel ever again.

Best location for me. Half way on 2 day trip. Reasonable price.

The room was ok at best. The linens did seem clean but the carpet was filthy. It was so dirty that it made my bare feet turn black. Yuck! The shower was clean and had good hot water. The couch seemed clean enough to sit on with no worries. Upon using Clorox wipes over surfaces throughout I found it seemed fairly clean. The hotel parking lot seemed to have shady things going on. I do not recommend going to the gas station next door at night unless you want to be hit up relentlessly for money and beer. The good news is my car was still in one piece by morning. The free breakfast was a disgrace: no coffee, bread to toast, some nasty cornflakes, and an orange drink. The hotel staff was nice.

Very bad area .hood!! Ppl coming to your door looking for drugs..ppl hanging outside all night

It was great!

Plz refused my card for all these suffering thank you.

Nobody answered the door to check in. Nobody aswered the phone. This is ridiculous. What an embarrassing experience.

No shower curtains tub was very nasty I reserved my room on line got confirmation # & booked my room when I got to Charlotte he said i didn't have reserved room

I will be calling Hotels.com This was a disaster! Beds hardly made, horrible odor, never cleaned tub. Very unsafe area. I believe mold on ceiling. I cant believe this was approved by Hotels.com!

The front office staff was rude. The hotel looked nothing like what was posted on line & there was no free breakfast as advertised. The rooms were disgusting & had a horrible smell. It was not a great part of town either. Someone overdosed & had to be taken away in an ambulance.

Very gross bathroom and room smelled so bad

Staff very kind. Close to a gas station. Not far for bus route. Clean. Quite for the most part.

The hotel is a dump. Old, not maintained, stained sheets, saggy beds, sticky floors, front door that dead bolt won't lock - and believe my you will want it locked.

I liked the fresh clean smell of the sheets. Thought bethroom deplorable and bed and pillows uncomfortable. We waited over an hour after a very grueling day yo get checked. Inexperienced help.

vending machine was broken.

Flying insects and roaches in the room.

For the price it was a decent hotel. No where near fancy but it served it's purpose.

I got a smoking room so obviously I knew it was going to smell. But there were cigarette stains everywhere. Other than that it was just a no thrills hotel room which is fine because it was cheap.

There was construction being done to the room on the other side of my room. There was also loud noise from the outside (talking and motorcycle). The room was very dusty. Breakfast was a joke with coffee and cereal.

Staff was great. Bathroom was kinda nasty.

I’m never using Expedia again. Your photos lie, the staff at this place are beyond rude, and there are families living there with their kids. This is not the Expedia I used to know.

A great place to be murdered over a meth deal gone bad. Horrible, foul, revolving and those are the good parts. Where cigarette butts go to die. Charming as a kidnapping

Very disappointed.

The room was not in the best shape. I wanted a room a close to the airport. Bed was nice. Walls were damaged. Heating/air unit ok. Would not stay there again. Room was supposedly nonsmoking, yet smelled of smoke.

The hotel looks nothing like the pictures on the web site. The building has been repainted. Beyond that I don't have any complaints. It's not a five start stay, but that's not what I signed up for to begin with. Everything was clean and tidy. The wifi works well.

For the dollars paid, it provides a reasonable service. Easy to find right off the expressway I had no complaints other than there was no soap, tissue or towels in the room. But a quick trip to the front desk got me all those amenities.

The door didn’t lock. The sink was clogged. The shower was dirty. We couldn’t stay, had to leave and go somewhere else. None of the pics online match reality.

Just what I needed for the nigh, and great deal for the price.

It was in a low key location next to a highway for easy access to get anywhere in the city. The price was the best in the city. Been staying here the past two trips I’ve had to Charlotte.

It was a good stay, we needed to catch a bus home and there is no bus stop near there. That's the only thing thats inconvenient about it.

Need And Overhaul

We reserved a nonsmoking room, we weren't supposed to be charged until we checked in, we were charged before that. The next morning the maid came in our room without knocking while smoking a cigarette and said "I thought y'all woulda been gone by now". The sheets and comforters were covered in cigarette burns and the room stunk like an ashtray. It was a delight.

This is the worst hotel we have stayed at in decades we choose it because it was chose to Bank of America field. I can't believe this is a Wyndham property it should be torn down as we are owners.

Dirty room, unpleasant smell, didn't feel safe in the area

Room was yucky, no blankets on beds, just sheet and bedspread: no in-room coffee, fridge and microwave dirty, tub and shower dirty. Entire Motel needs a remodel. Area is very loud, guests next door were yelling all night and night clerk was way beyond rude. Can see light around the door to the outside. Hotel has some swmi-permanent residents that are just downright crewpy. Asked for help with the noise next door, nothing was done then the 24hr front desk stopped answering the phone. Clerk the next morning insinuated that if the noise was still going on after I called the first time that I should have called back. When I told him I di, multiple timea, he told that I did not call, because there weren't any messages, calling me a liar and dismissed me from the office telling me checkout is at 11! Unbelievable! Do yourself a favor and stay anywhere but here. For a Wyndham related entity I really expected more!

Bed bugs and dirty towels. The bed sheets smelled like cigerates makingbthe room have an warrior smell.

We was here for the football game and our vacation this is our first time in Charlotte. We seen a roach in the bathroom and stink bug on the wall above our heads and my boyfriend had to kill it. The bathroom had burnt marks where someone been smoking and we don't smoke. One of our pillow cases and wash cloth had stains on it. The house keepers was nice but our stay was uncomfortable but you get what you pay for. We will not visit this motel again and didn't know we was in bad area of Charlotte.

The room itself was fine, but there was a large sticky stain on top of the dresser, which made it basically unusable. The bed was comfortable, but the sheets were starched and scratchy. This part of town is very noisy which made it very difficult to get to sleep. Since we were only there to get a few hours sleep before an early flight to Colorado, I would not stay there again for that reason. It was only about $60, so I got what I paid for I guess. Also, no coffee available until exactly 6 a.m.

The manager is incredibly rude, unprofessional, and arrogant. I'd never stay here again.

This place is small and dirty. The room had burn marks everywhere. We slept with one eye open.

will never happen again worst hotels in America this is the second location of knights inn that I have tried...Huge mistake

Bed sheets had burn holes in them, bathroom was filthy and floors were filthy

Mind yo mind I do not somnole was enjoying the fresh air with my daughter

Do not go here, I repeat, do not go here. You get what you pay for. What you pay for here you get less.

Customer service was awesome! The hotel could use ALOT of work! Some of the outlets in our room didnt work, only 2 pillows on a king size bed, the lock on the door didn't work and then we had to have our key deleted everyday of our day! Again customer service was great and very helpful!

Hotel needed updated room smelled good and was clean the hotel it self has cops there a lot and there was a lot of noice outside our room at night would not recommend for family's the breakfast was not good

It was cheap. The outside had been freshly painted. The room appeared clean but I did get a few bed bug bites! The other reviews are accurate. Lots of tough looking customers and cars in and out all day and night. Drug deals? I felt very unsafe. Would not stay again.

if you're homeless this might be a step down. I'm pretty sure this place is a prime candidate for being robbed at gunpoint point or bring little critters home with you. the ceiling is in such decrepit shape that I'm pretty sure local scumbags have cameras hidden in the mold.

I didn't like the fact that housekeeper never came to clean my room and the smell of the room i didn't like it cause i don't smoke

awesome relaxing

Is is close to the Airport and near interstate. Bathroom clean, room ok

Conviet to airport !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The blankets had cigarette burns, there were no safe in the room...

It was a total nightmare!! No hot water, rooms run down, people watching us bring in our belongings. We had someone go through our stuff first night we stayed so we had to check out before we even stayed one night, it was to our benefit!!!