Motel 6 Chino, CA - Los Angeles Ontario
About Motel 6 Chino, CA - Los Angeles Ontario
Featuring a seasonal outdoor pool, this Chino motel is 20 minutes’ drive from California State Polytechnic University and 40 minutes’ drive to Disneyland. Cable TV with film channels is included in all rooms. Each air-conditioned room at Motel 6 Chino- Los Angeles Area features an private bathroom. All rooms include colorful decor and light wood furnishings. A 24-hour reception is offered at Los Angeles Area- Chino Motel 6. Guests can enjoy an outdoor terrace by the pool. Fax and photocopying services are available. Laundry facilities is located onsite. Ontario Museum of History & Art is 10 minutes’ drive from Motel 6 Chino. NHRA Motorsport Museam is 9 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Concierge
- Dry cleaning
- Self-service laundry
- Pool
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
Reviews
The hotel reviews are overwhelmingly negative, with guests frequently mentioning dirty rooms, poor maintenance, and unhelpful staff. Many guests also express safety concerns due to suspicious activities and people around the property.
- Easy check-in process
- Friendly staff at times
- Dirty rooms and property
- Poor maintenance and lack of amenities
- Unhelpful staff and poor customer service
- Safety concerns due to suspicious activities and people
- 5/5
Amplio parqueo, y limpieza
- 1/5
This was the filthyest place I've ever stayed. Room floors hadn't been cleaned in months
- 2/5
Every
- 1/5
Not Good, Ask For Non Smoking Room And The Neighbors Were Smoking In The Room, Small Bed With Bad Mattresses, Key Deactivated Everyday and Only Help Was A Kiosk
- 1/5
Nothing to write about, too many issues.
- 5/5
Everything was amazing only thing was in the parking lot people drinking
- 2/5
If you're lucky, you'll get a clean room.
- 1/5
The property was filthy. There were bugs everywhere, our neighbors. Next door got into a fight and broke their window. The ice vending machines didn't work. The laundry room was out of order. It was disgusting, our room had dirt all over the floors when we got there.
- 0.5/5
Close to family Druggies with dogs on the balcony, they threw their trash in front of rooms, I think they were homeless that the city housed their? The smell of marijuana was all over the place and management locked us out of the rooms after the first day, I had to talk to on-site staff to correct the error ( we had booked for 2 nights )
- 1/5
The name speaks for itself 😕
- 4/5
Not enough toilet paper
- 0.5/5
Hello, I am currently staying at this property and I would like to report several issues with the room. The room is dirty, the cleaning was not properly done, and there are hair and body hair in the room. The room is also damaged and one of the bed legs is missing, which makes the bed unstable. The accommodation does not match the expected standards and I am very disappointed with the condition of the room. I have photos/videos as evidence and I would like assistance and compensation for these issues.
- 1/5
Staff was terrible
- 4/5
Self service kiosk. What not one
- 5/5
No front desk. Just a kiosk
- 0.5/5
The receptionist
- 4/5
The room was clean, bed very uncomfortable. Enough towels for an overnight stay. Area was quiet for a Tuesday night. TV really didn't offer the stations the guide showed. Didn't really care for the kiosk check-in, even though there was a guy from India on the screen to assist, it was just awkward. The entrance area for the kiosk machine is small and hot, no ac or ventilation. And the speaker loud....yeah, I did not care for it.
- 1/5
The room was so dirty. First of all the room smelled like weed and the blankets had black stains on them. The AC was also so loud and I would never come back. This is the worst motel 6 experience I’ve had.
- 4/5
It was real quiet, room and bed were small , but I loved the bathroom, especially having a son with one leg they had a built in seat for the handicap. And the showerhead was moveable. Otherwise a great stay for the price.
- 1/5
Horrible experience we were in a downstairs unit and for all the three days that we were there, but the people on top of us. It seemed like they were moving furniture all night. We did complain to the front desk and nothing was done. I’m trying to get fresh clean towels with a nightmare. Had to bring my towels. Make sure I have my room key so they can check that. I was actually a guest and I was able to get towels. Dog poop all over the property they did have those doggy bag poles everywhere but people still didn’t use them. Would not recommend this place at all.
- 2/5
I asked 4 times in 3 hours to have our floor mopped. It was filthy. I told the lm I was going to bed in my last call amd was asked to wait 5 minutes. 4 hours later we were awakened by the cleaning people. The room was all around dirty. Dust dried on the TV and doorways. It was also right by the ice machines and the patrons living there would fill coolers all night long. Parking lot and sidwalks were filthy. Trash debri every where. Thin, cheap, coarse towels. Absolutely not worth $102!
- 0.5/5
While our initial sheets were stained, the front desk staff was attentive and quickly provided us with a fresh set as soon as we notified them. Upon arrival, we were greeted by garbage scattered around the property (see photo). The issues only escalated once we entered our room. There was a strong, unpleasant odor that smelled like a mix of urine and mildew. A closer inspection revealed multiple cleanliness issues: noticeable stains on the bed sheets (see photo), grime caking the wooden towel racks (see photo), a dirty bathtub (see photo), and pet hair scattered throughout the entire space (see photos). Also, the beds were hard and uncomfortable. The room felt so unsanitary that we didn't dare walk barefoot or use the shower. When we requested a room change, we were told the hotel was fully booked for the night and could not accommodate us.
- 3/5
Standard needs are met, security needs improvement, only good for short term stays
- 1/5
My room was dirty on check in. The used towels were on the bed. Property manager was extremely rude and said no staff were available at 6:30 pm to clean the room I had just checked in. Didn't have any more rooms to even offer.
- 5/5
Clean, quiet and safe with a lot o food choices within walking distance
- 1.5/5
Everything, the staff is rude the towels are dirty
- 1/5
Not clean very small paid almost 100
- 0.5/5
Covid 19
- 1/5
Poorly maintained and staff not friendly. A disgrace really
- 0.5/5
Homeless tried to rob me.
- 1/5
W
- 4/5
Good
- 4/5
Good
- 0.5/5
The room was dirty and it smell bad .i reserve a double but it wasn’t ready by my check in time so they gave me a handicap room which the bed was very small it wasn’t even a full .Very uncomfortable for2 persons it wasn’t worth the price I paid
- 5/5
Love it here always satisfied with my stay and the managers are amazing
- 3/5
.
- 1/5
I checked in for 2 min checked right out. Prostitution around my door. Weird characters tube was disgusting. Smelled like mold. It was tough to get thru or even want to stay there a then they had the odaseity not refunded me still pending. Next is giving bad reviews on Google.
- 5/5
Yes it was the stay was awsome
- 2/5
too expensive for such a small room. no microwave or refrigerator.
- 3/5
location is great around close restaurants beds arent comfortable, alot of cat hair should have room seperate from dogs to cats. *Allergic* rooms need to be a bit more upgrade.Rather deal with a real person vs a someone at the kiosk.
- 3/5
Meh.. okay to stay in a pinch but it smells.
- 2.5/5
The room was dirty
- 0.5/5
Nothing It stunk like stale cigarettes, the bed was horrible, the noise was constant so we didn’t get any sleep.
- 5/5
Nice
- 5/5
Afforable
- 3/5
It’s an older motel not the cleanest very busy area
- 0.5/5
Everything. The sheets were stained, the sink was dirty and had public hair, evrything was full of dust, the floors weren't mopped, the toilet was dirty.
- 5/5
That the bed had bugs in got bit all over
- 4.5/5
Small room
- 4.5/5
The smell of the room was horrible like nasty cats
- 4.5/5
The bags and smell
- 1/5
The room was very small and the bed very uncomfortable table. Did look close to the picture in advertisement.
- 0.5/5
The area was decent The room had a bad odor like mildew and you could hear every foot step from upstairs all night , very uncomfortable to stay there
- 5/5
Always a satisfying stay here love the staff Wendy is the best always going above and beyond and a really hardworking house keeper the managers are both so helpful and always willing to go extra mile to make sure everything feels welcoming and safe
- 5/5
Customer service is by far the The best always willing to accommodate u the right way without hesitation rooms are spacious love the big tv. Check in very fast and convenient
- 5/5
I always have an amazing stay here thanks to the manager, Laura, and Genesis. They truly go out of their way to make sure you’re comfortable and satisfied. Everyone was kind, attentive, and always willing to help with anything I needed. It made my stay feel welcoming and safe.
- 4/5
Yes
- 2/5
Our check in was at 3:00 but the room was not ready until 4:30 and even then when we walked in the room was still being cleaned . Pillows were dirty and no fridge or mircrowave.
- 3/5
good area.. very basic room but worked ok
- 1/5
I never dealt with staff, a pleasant man on video screen. Room was not clean. Floor had dead bugs. People outside all hours of the night in the parking lot. Didn’t feel safe. Would not recommend or stay again. It’s a shame, because it’s in such a nice area.
- 1/5
Everything was dirty and had roaches and blood on the wall
- 5/5
Clean rooms
- 5/5
Home away from home
- 5/5
Great ac, nice staff. Convenient stores
- 5/5
Friendly staff
- 4/5
None
- 2/5
Room was dirty including floors, walls.
- 1/5
You get what you pay for. The property is run down. The room was dirty with spider webs in the corner of the ceiling. The room looked like trash and there’s people who look like trash walking around the property at all hours of the night. There’s not actually a front desk receptionists, it’s a kiosk and you’re talking to someone from India who is checking you in. If I wasn’t only staying there one night I would’ve left. Pay the extra money to stay somewhere nicer and avoid this place at all costs.
- 5/5
Clean rooms house keeping the best
- 5/5
Love it here
- 4/5
Fast check in, quiet area
- 1/5
Room had a lot of mosquitos and ac didn’t work properly
- 5/5
Friendly, professional staff.
- 5/5
Very professional staff, and a lot of stores right nearby.
- 2/5
WiFi wasn’t reaching my room
- 5/5
Yes
- 3/5
Arrived and was allowed to check in early but only with an automated machine and the check in process was handled with a video operator from China. The process was relatively simple the general overall area of the hotel and the parking area is a bit rundown and parking lot is not in real good shape noise from the freeway is rather loud at times. People coming and going in the evening hours with children, or rather noisy decent location for shopping and food overall for the low price was not a bad stay
- 2/5
Mattress very old and worn out
- 5/5
.
- 4/5
.
- 4/5
Easy check in , clean room
- 3/5
Decent area but I spilled a little water and used the towel and the flow was extremely black like they didn't mop it and you could see swirls on the floor which is okay you get what you paid for but my white socks are black but it's a small place staff was nice just the cleanliness
- 3/5
Great staff, building is old ---rooms need remodeling
- 5/5
Na
- 5/5
Clean
- 5/5
Love it here the managers are amazing and the housekeeping always makes sure that the rooms are nice and clean all the staff is amazing people. Love the environment
- 5/5
Employee are the best that are really welcoming
- 1/5
Had no access to a working bathroom
- 1/5
Room neglected not clean , poor customer service , no front desk phone , house keeping ignores everything & very rude . Thankful but probably won’t be staying here
- 5/5
ok
- 5/5
All excellent, service and rooms were great
- 3/5
The room was in good condition. The toilet was not working well.
- 1/5
The room was filthy.Tons of hair on the bed sheet and pillows, restroom was stinky, flooring was nasty, lots of weird stains all around the room. This was the most disgusting hotel that we’ve ever booked. We had to ask for a refund and just leave. Place is sketchy too. Don’t go here. You’re welcome.
- 1/5
There was homeless sleeping outside my door and another one by the ice machine ita ghetto place to stay
- 5/5
Front Dest was great
- 1/5
Electricity went out all night!!!! Worst motel 6 stay I've ever experienced!!!!
- 5/5
I like the room they’re clean and a nice people and they treat people with respect
- 1/5
Room was trash. A road side motel is a 5 star hotel next to this crap. First room had hairs and stains all over the sheets. I went to the front desk and the machine changed to me to anocher room, same thing, the towels look like they has not been washed in weeks. Blood stain in the table. This was room 142 btw
- 5/5
Room clean and comfortable there tv has a good variety of channels. Bed is comfortable
- 4/5
Yes
- 1/5
There was no privacy with people hangout all night being loud and not letting us sleep. Horrible place I wouldn't recommend for anyone to stay here.
- 5/5
Clean, quiet rooms
- 1/5
Nasty smell in room, a lot of outside activity can get scary
- 5/5
It was a safe convince for our family
- 4/5
Yes
- 1/5
Nasty ass room, dirty, bad customer service, unsanitary atmosphere! Never again!
- 5/5
Fast easy check in, clean rooms very quiet
- 5/5
Staff is amazing
- 2/5
The wifi was the worst. It kept dropping my important calls. Not a good place to stay if you need internet. If not then it’s ok.
- 2/5
The staff yells really early in the mornings waking you up without a care. Rooms smelled bad, police harassing you as soon as you turn in making it a bit sketchy to even want to stay. Like why are they screening guests lol. I wouldn’t sleep under ANY of those blankets or use any pillows! The towels smelled old and moldy and NO they will not change your room or even clean under the beds. Sorry guys but I will not ever recommend anyone to stay there!!
- 5/5
Na
- 5/5
Manager is amazing both of them the housekeepers care about the guest and rooms are very cozy
- 5/5
Love the staff and the rooms feel like home
- 4/5
Easy check in easy check out. Only 1 night
- 5/5
rooms clean and quiet
- 5/5
Room was spotless and the staff here is always friendly, helpful and courteous.
- 1/5
Worse stay the room was disguting and couldn’t even get my refund
- 3/5
The positive was the lady at the reception desk allowed us to stay in the room after rebooking the room and not making us leave and come back at 3pm.
- 1/5
room no clean
- 4/5
Clean
- 3/5
I only stay for one night and had to pay out of pocket Dec 25, 2025. paid 88.00 dollars out of pocket. Besides for the other three nights to Karna
- 5/5
Love it here staff is amazing as can be. They even have new key handles instead of swipe it's touch you jus touch the handle with the key very more convenient when the old ones were always getting messed up it's they are next to ur phone also love the staff here very loving and treat there customers with care
- 5/5
Rooms are very clean and spacious love that the staff is very helpful and always will go out there way to assist you with anything u need Wendy is the best housekeeper ever along with the other girl with glasses they are both very helpful and caring
- 2/5
Room had stains all over tub and also the floor has stains along with the bedding.On the second bed the AC stuck out to take up some lf the room.
- 5/5
Yes great stay
- 5/5
Staff is very caring for there guest here
- 5/5
The room was spotless
- 2/5
Room was never cleaned for four days or throwing out trash
- 5/5
Peaceful
- 5/5
Awesome
- 1/5
The machine and people in monitor can’t communicate with person the instructions are military instructions and incorrect is not the same instruction insert your car left side down or up upper or lower when you get the order inser your car left the difference is a lot and the A A ARE YOU SHURE ADA CODE IS CHECKING THE MACHINE
- 1/5
Dirty, no staff, card keys didn’t work. I had to walk back and forth about 8 times before staff acknowledged there was a problem. The cleaning staff was the only help.
- 5/5
Good deal for the price. Clean. But no microwave.
- 5/5
Clean rooms
- 5/5
Everything cool but the room has no microwave nor mini fridge...but there h
- 2/5
Too noise
- 5/5
yes
- 1/5
It was false advertisement with the pictures! This hotel wa the worst I’ve ever stayed in. Run down, dirty, blood on the bedsheets absolutely horrible. Picture showed a pool and there was no pool. Definately not what the pictures showed. Everything was horrible.
- 4/5
Nice area polite employees
- 5/5
Nice
- 5/5
Just what I need without all the extras for a night stay.. room was kind of small but for an affordable price.. not complaining!
- 5/5
courteous video attendant .clean room .amenities clean towels and soap.heater and cool air worked well.only the basic s but the ease and comfort anyone needs when checking in the night .i recomend a night or nights stay.thank you
- 1/5
Broken mattress, dirty small room. Old furniture. Should cost $50 or less. No breakfast.
- 1/5
Not good
- 1/5
It was just not comfortable i woke up with my door open..... but i have no choice i need the room so give me cheap prices please
- 5/5
Satisfied customer.. quiet.
- 5/5
Excellent staff. Satisfied customer
- 5/5
Love this place my stay is always enjoyable and fun here with many places to eat shop and activities
- 1/5
Both rooms were a bit dirty, didn't feel welcomed upon arrival . The floors were dirty, where they stock the towels was dirty , And the rooms had a bad odor
- 5/5
Yes
- 1/5
Blankets were dirty and the sink light wasn’t working.
- 5/5
Love the staff fast check in and feels safe here
- 4/5
The room had a little damage but overall a pleasant stay staff was very kind and attentive would stay again
- 4/5
Fast service
- 5/5
The rooms are clean and comfortable really nice area feels safe
- 5/5
Always thanks for keeping your lights on
- 5/5
Second time staying here for my reset for three days and it was better then the first time first of all the house keeper Wene is the best she so courteous and kind, especially when it came to my pets and anything that we needed, and I appreciate that she took her time to make sure that we were well taken care of and at the kiosk Alex along with a lovely front lady named Adalid were extremely helpful on getting us set up for our room including accommodating my knee due to my autism along with my monthly knee injections they accommodated with great hospitality and that goes a very long way look forward to my stay again soon five stars and the rooms were cleaned and well maintained thank you to everyone who helped us
- 1/5
bad smell in the room, no toilet paper
- 2/5
Very comfortable to stay mad at expiria for charging card
- 3/5
People were running durning the morning now allowing people to sleep . Did not feel safe
- 5/5
Clean room,easy check in and comfortable
- 1/5
Room had silverfish all over the floor. Homeless chilling outside near motel office. AC unit is filthy. Tub unkempt. False advertisement. First and last time staying here!!!!! Needs to be demolished!!!!
- 5/5
Awesome so far everything is going well
- 4/5
Staff is great! Very accommodating to the needs of their customers. Love the location,close to shopping centers. It would be nice if the rooms had refrigerators and/or microwaves but overall I enjoy staying there.
- 5/5
Awesome as always
- 5/5
Clean and in a good area.
- 2/5
The mattress is so worn out and the furniture is falling apart. It looks dirty. It feels unsafe
- 3/5
Small rooms, noisy
- 5/5
Room is always clean and love that stores are nearby
- 5/5
Air conditioning works the best
- 5/5
Always clean rooms staff is Amazing and will go above and beyond for there customers
- 5/5
Staff is helpful
- 5/5
👍
- 4/5
Kool
- 5/5
Lights are out.
- 5/5
Too much dog poop.
- 5/5
Love everything about this place
- 5/5
Clean
- 5/5
I love that staff is so amazing here
- 4/5
Super easy and fast friendly check-in. Quiet at night. Price point excellent
- 5/5
Easy to get and clean
- 5/5
Awesome. Thank you.
- 1/5
Is super bad the room are nothing like the picture from the website
- 5/5
Staff will try there best to help u
- 5/5
Love the staff
- 5/5
The staff is amazing here am be so hardworking
- 5/5
My favorite motel 6 on the West Coast !
- 5/5
They never changed the bathroom lightbulb even though they said they would for two days. Ignored my issue with room.
- 2/5
None of the lamps worked in our room
- 4/5
The place is worth the money.
- 4/5
Comfortable stay
- 5/5
Love this prro
- 5/5
Really like the staff. Very helpful!
- 5/5
Dog friendly
- 5/5
People park in fire lanes make it difficult to drive and get by.
- 5/5
The lack of parking in front was unenjoyable.
- 5/5
The management really pays attention to their guests and always provides professional service
- 5/5
Love this place
- 5/5
Chill spot
- 5/5
Chill and staff is super cool
- 4/5
Felt safe. Lots of police officers
- 4/5
Needs upgrade on furnisher/ mattress & plugs for phone,USB or C chargers . Needs refrigerator or microwave. I was there for my stay for a week , very inconvenient..
- 5/5
Awesome staff. Very nice and accommodating. Clean room.
- 5/5
.
- 5/5
Quiet and peaceful
- 5/5
Over all a welcoming bunch at the front desk, who offered extra towels and a late check out to us because we frequent flyers b and a clean and comfy bed
- 2/5
Place is very dirty. Need a good cleaning. Sidewalk needs to be steam cleaning. Rooms are picked up but the floors need to be cleaned.
- 5/5
Fast easy check in, clean rooms
- 5/5
It was a wonderful experience for me and my family
- 1/5
Room and bathroom smelled like mildew and mold. Bedding was wet and didn’t realize until I was ready for bed. Wouldn’t stay here again
- 5/5
Many stores around along with Food places love the area it feels safe and the staff treats you friendly
- 5/5
Fast easy check in friendly staff clean rooms
- 5/5
Easy check in and always feel welcomed by the staff. Rooms are always cleaned and property as well. Staff is the best
- 5/5
Staff is very helpful
- 2/5
The property needs a good cleaning inside and out.up keeps or the property.
- 5/5
You get what you pay for.
- 5/5
It was good
- 5/5
It was awesome nice people staff was great
- 1/5
Rooms are tiny and not suitable for more then 1 person
- 5/5
Staff is wonderful and always willing to help and they always go above and beyond for their customers. Mangers are always making sure the property is safe. They have the best housekeepers 100% they are so hardworking
- 3/5
Was ok
- 3/5
The property was hiding in the parking lot of the restaurant the ice machine did not work there is no refrigerator or nothing in the room. The bed needs to be switched out you roll to the middle of the bed where it dips in
- 4/5
Clean and pet friendly.
- 5/5
Great
- 2/5
Property is very, very dirty
- 2/5
Property is sooooo dirty along with the swimming pool. Now that summer is here.
- 5/5
Easy fast check in. Always satisfied stay here the staff are amazing people and always happy to help with anything that they can. Rooms are always cozy
- 5/5
It’s a very well run motel
- 1/5
Spider in the room-male employe refused to remove it or the change room. Surrounding area fine-female employees nice.
- 5/5
Always clean and people are not hanging in out around the motel. Feel safe here
- 2/5
Needs to be refurnished..nothing is correct.
- 5/5
I live it here
- 5/5
Never had any problems with the property really well taken care of and lovely staff. Room are always spotless
- 3/5
The bed was broken and hurt my lower back, dresser/desk has water damage.
- 5/5
Love everything about this property especially the staff they make it so welcoming. I love that it feels safe here managers are always there to help out with anything they can.
- 3/5
People that make to much noise. Rooms that smells like smoke. When people smoke in a non-smoking Rooms. They nee to wash down the side walks down. Because of dog poop.
- 4/5
Friendly service and clean rooms.
- 4/5
The early check in.
- 2/5
Is old
- 5/5
Pet friendly. Nice and comfortable rooms. This motel is always clean housekeepers are very hardworking and very friendly and will try their best to help with whatever you need. Wennie is the best she always goes above and beyond. The main manager is always in good spirits and always willing to help with what you need.she’s always making sure that the property is well taken care of and that the guests have a comfortable and safe stay here.
- 2/5
Surroundings areas is very dirty. Property needs a very bad clean up.
- 2/5
The only reason I chose this hotel was because it advertised that the pool was open. I was in town for my son’s tournament, and my boys love swimming. However, when we went to check out the pool, it was green and filthy — completely unusable. Other hotels at least had the honesty to say their pools were closed, but this one misled us. On top of that, there were shady people hanging around outside the building at all hours, making the place feel unsafe. I honestly don’t understand how this location has good reviews. I will not be staying at this Motel 6 — or any other — again.
- 5/5
I can say that this place is coo, Wendy is one hell of a worker and, The rest of the team is too.
- 5/5
Maritza is real kind. And respectful and. Went out her way to make sure I got whatever I needed my family and I where thankful for that
- 5/5
Clean and a lot of stores near by
- 5/5
Awesome
- 5/5
Good service
- 5/5
Love the location a lot of things are convenient. Rooms are modern and comfy. Pets get to stay free. Winnie is hardworking and is always willing to help out with anything that she can. The front office makes it welcoming and always have a positive attitude
- 5/5
The staff is incredibly friendly and went above and beyond to make my stay enjoyable. The rooms are always clean and welcoming never have been disappointed here. The main manager is always so welcoming as well as Laura she’s so hardworking and sweet
- 5/5
Staff is always friendly and super helpful
- 5/5
Great service clean
- 5/5
Very Great.
- 5/5
Could use some in depth cleaning.The floors could us Counter also.
- 5/5
Great service
- 5/5
Great service .. awesome
- 5/5
Quiet
- 5/5
The staff is friendly and attentive
- 5/5
Nice
- 5/5
Great hotel super friendly and helpful staff
- 5/5
Good
- 5/5
Real comfortable feels like home and staff real helpful and res
- 5/5
.
- 1/5
Power outages
- 5/5
Excellent Rooms staff made you feel welcome
- 2/5
Bed was really bad. Hard and sunk in the middle. Could not sleep
- 5/5
Great customer service excellent helping cleanliness and very very polite
- 1/5
MOLD
- 5/5
Always satisfied with my visit. Staff is excellent and rooms are comfortable.
- 2/5
The only good thing i can say is the front desk was very nice and attentive.
- 5/5
Fast easy check in, clean rooms
- 3/5
Room was very dirty. It had not been properly swept or vacuumed, and the shower was disgusting.
- 1/5
Very dirty, not clean, smelled bad
- 2/5
The room is as the size of a closet, paid for a queen room and received a double/full size bed. No comforter. It had 1 sheet and a thin torn blanket. The shower curtain had a hole in it. Room reeked of cigarettes. It was a non smoking room. The daytime office lady was very rude, especially on day one when she said she had no rooms available for several hours after check in. Cigarette butts in the grass, trash on the walk ways. The toilet seat cover was broken. Terrible experience. Never again will I ever go back
- 5/5
Nice and clean rooms. Laura In the front office is incredible always accommodating me the right way. Staff overall is amazing
- 5/5
Lora is a real helpfull person
- 5/5
Maritza is awesome and always try’s her best to help with what she can
- 5/5
Love the staff Wendy is so coo
- 5/5
Great customer service , friendly staff , clean room ! 10+ food choices nearby . CVS, Albertsons, Target, Burlington, Ross and DD’s are all across the street which makes it super convenient for travelers. Nice neighborhood and area.
- 1/5
The room was not clean. The lamp shade had dead bugs on it. There was a huge gap in the door trim that allowed noise, wind and probably, bugs, free entrance. The hotel clerk was very polite and professional. That was the bright spot.
- 5/5
What an absolute joy it was to stay there. The crew really is what made my stsy nice.
- 4/5
No refrigerator
- 1/5
They like to come to incorrect conclusions without speaking to you the customer.
- 3/5
Room was adequate for lower end hotel. Hotel was chosen because they accept animals. I was traveling with my dog.
- 5/5
Clean and spacious rooms, very quiet and peaceful.
- 4/5
I got what I paid for and it did the job for the weekend. Wasn’t awful nor excellent
- 4/5
The photos o line were completely miss leading, no extra blanket, electric plug in bathroom sink area didn’t work, floors were not clean. Not enough towels.
- 5/5
Wendy is the best and Maritza is awesome they go out there way to get things done
- 5/5
It was nice
- 1/5
This room was very nasty and unfortunately me and my children had to stay there. We are not from the area, but the bathtub had cigarette stains all over it the room smelt like someone was dead and on top of that we had to sleep with roaches the air conditioner set on top of one of the beds, so there was no room for my other girls And we are homeless me and five children. I would not recommend this hotel as the city need to get involved with this
- 2/5
I reserved a non-smoking room and when I arrived the staff said all they had were smoking room and if I want to “upgrade” to a non-smoking room I have to pay like $5 more. It’s not about the money, but the fact that u reserved a non-smoking room and if they don’t have what I reserved they have to give me the next class of non-smoking room just like rental cars. I paid the $5 because I didn’t want to confront the staff but when I got the room it was pretty much what I originally reserved, I felt this particular Motel 6 was a bait-and-switch so stay away from this one. Other than that, everything else was alright.
- 5/5
Great staff
- 2/5
This place is a $h1t hole, i take it they get their mattresses in back allys around town. Tore up!! As far as staying here again,,, NOPE WILL NOT HAPPEN my room was the size of a walk in closet, NO desk no luggage stand hed to set everything on the floor, broken tore up light fixtures, im glad i wasnt parking in the lot cause the the creepy ones come out at night. Didnt feel real safe walkingto the store, definatly NOT worth the money
- 1/5
It was horrible. I never got to stay.
- 1/5
Love the front staff have been going here for awhile I always paided using a card I have for donating plasma never had an issue all of a sudden the don't accept that payment and the person who stated that was not only rude when stating that but she gave off vibes of I'm better then you hotel staff should be there for guest not make them feel insecure and that there business means nothing to the establishment especially those who have served my recommendation is if your in the Chino area look for other accommodations yes their cheaper but the reason they are is because guest safety and guest comfort and quality mean nothing to this establishment
- 4/5
Is was ok
- 5/5
Quiet
- 1/5
Not recommended
- 1/5
Not a good place to be
- 1/5
Wouldn’t recommend
- 5/5
.
- 5/5
Clean and easy check in. Customer service is awesome never had a problem at this motel 6. Housekeepers are wonderful always so generous.
- 5/5
Very good
- 5/5
Close to
- 5/5
Every time I stay here it’s always the best. The staff is really helpful and welcoming. All the staff In the office are amazing everytime I need help with something they are Always so happy to help. The rooms are spotless they are always clean and no bugs. Wendy and Laura are the best and always going above and beyond to do their job. And They know how to accommodate me the right way.
- 5/5
Great
- 1/5
The place is not clean and the rooms as well as the outside smell like dog pee and poop.
- 5/5
best customer service
- 5/5
Great
- 3/5
Okay but property needs to improve cleanliness
- 5/5
Loved the place
- 5/5
N/A
- 5/5
Nice staff
- 5/5
Awesome thank you for everything, a to very pleasant stay
- 2/5
Requested a non-smoking room but only to get a smoking room and got sick. Told them that I had was asthma
- 2/5
The room had a distinct odor, and the bathtub had a crack in it.
- 3/5
Was ok for the cost clean but not nice location.
- 5/5
very good located, everything is reachable, not the cleanest place but it was ok. The staff is very helpful
- 5/5
Great place 👌 and the stuff was great
- 5/5
Good
- 3/5
A bit old needs some update, and very dirty parking lot
- 5/5
Really clean. Staff is awesome and Laura is the best she always goes above and beyond
- 4/5
Esta muy limpio y tranquilo
- 1/5
This propert is terrible. It’s noisy, room smells cigarette. Linens towels and even the bathroom looks like they didn’t clean it properly. And the worst is it’s not even close from the picture on the app I book from.
- 1/5
No consideration for the guest. Started to pressure wash the building 8:00am. Loud. We were at the hospital late and front desk had no care in the world. Plus took the coffee awag at 9:25am. The "people" running these hotels are getting ruder and ruder. They forget where they came from. We have manners here. Stop giving them money.
- 5/5
I dont like how theres constant harrassment from the local pd u cant even go outside to unload ur car or walk ur pet from constant harrassment from them makes you not even enjoy ur stay
- 3/5
It was clean
- 1/5
Awful.. Disgusting.. The room was filthy.
- 2/5
The furniture had visible exterior water damage on a few areas and tv was bolted on sloppy was not sure if it would fall and be damaged, I was there 3 nights and was not offered shower towels
- 5/5
👍
- 5/5
Overall for a night it is fine. But an upgrade to mattresses and blankets during weather months would have made my stay great. Temperature dropped to 45* F and no warm blanket and heater only went up 78* F.
- 5/5
Iove it
- 5/5
Love it
- 4/5
Mj
- 3/5
Dennys next door
- 2/5
No comments
- 3/5
Room had a bad odor and the floor was too dirty. Just spent the night and left in the morning as early as we could.
- 4/5
Need clean up all and bed some hair need clean
- 4/5
Nothing
- 5/5
I love this motel it feels like home. It’s very clean. I’ve stood in basically all the rooms and every room I had was spotless never had an issue. The front desk is amazingly helpful and if I ever needed anything they were always there to help out. Laura and Wendy are incredible they have both helped me with early check in. Laura is so sweet and kind she has an awesome work ethic. And Wendy is such an amazing person, very helpful she’s truly the best
- 5/5
Love it