Holiday Inn Express & Suites Clear Spring by IHG

Exceptional

Convenient from highway and a clean hotel

Check in staff very friendly. Good breakfast options Had a spider some weird maybe dragonfly type dug and a huge fly in my room. Carpet was gross. Tv extremely small. Just not a good quality hotel over all.

We laid in bed and found it had been peed in by not an animal....but a person. New linens thrown right on top. Never staying there again

will plan to stay here again

Room smelled bad and hair in bathtub that was not ours. Key cards never worked.

Nice hotel for an overnight stay while traveling.

Available

Very clean and quiet room with a surprisingly good breakfast!

Everything is good.

Exceptional

The room was dirty. Uses tissues on the desk and hair clinging to the wall in the shower. The hallway smelled bad. We couldn’t get the TV to work.

Anytime towels were needed we had to go down stairs and bring our dirty wet towels. Would not give us additional towels unless wet dirty ones were given back downstairs.

Superb

Great breakfast, very clean, and staff very nice

Their beds are the most comfortable Need more usb outlets

Their beds are the most comfortable Need more usb outlets

Breakfast was an added pleasure. Very good coffee and variety of food. It was an oasis to me!

Will definitely stay again. Right off the exit. Staff was really nice.

Highly recommend this place. Clean hotel & friendly staff. Breakfast was decent as well. Can’t beat it for the price!

Great

Breakfast was super— crisp bacon, fluffy biscuits, eggs, fruit!

Superb

Great quick stop for mom and two small children

Friendly staff, food. I expected two beds not one king size.

I expected two beds not one king size.

Rooms were nice and clean. Decent breakfast. Need more towels in bathroom but overall pretty nice.

Very poor

Very good

The same people stayed in the hot tub too long. We couldn't get in no matter what time.

The same people stayed in the hot tub too long. We couldn't get in no matter what time.

Exceptional

felt the guy could look a little more presentable in the hospitality business for a Holiday Inn. Hair was all shaggy and did not look very clean for someone at the front desk. he looked more like a janitor

Location and helpful stuff. Water in the pool was cold. The spa pool looked like it hasn’t been cleaned for a long time. Very old pool towels. No hot water available at the drink station. Average breakfast.

No

Breakfast great. Great suggestion from staff for dinner. AC in the room was loud and could not do constant fan. Needs a repair. Heat and AC worked.

Breakfast great. Great suggestion from staff for dinner. AC in the room was loud and could not do constant fan. Needs a repair. Heat and AC worked.

It was very clean, close to Whitetail Resort and Hagerstown. The beds were comfortable. Wish they had updated TVs.

It was very clean, close to Whitetail Resort and Hagerstown. The beds were comfortable. Wish they had updated TVs.

Breakfast was delicious, staff was friendly, and the entire building was clean and nciely decorated. The bed did not feel confortableat all. It felt like it caved inwards in the middle of the bed.

The bed did not feel confortableat all. It felt like it caved inwards in the middle of the bed.

Quiet night sleep and a great breakfast

Very good

All staff are very nice, helpful, and pleasant. Breakfast is a bonus! I wish the pancake machine was working! Its my favorite breakfast item at Holiday Inn Express.

The breakfast was good and the location is very convenient for skiing at Whitetail Resort, just a short 15-minute drive. There were two bugs in my room.

Price

Clean room, warm pool, friendly staff, good breakfast and convenient location

Very accommodating staff.

Pleasant

Excellent breakfast. Lots of selections

The staff were extremely friendly. The hotel was clean. The hotel is getting worn but I am sure a renovation to refresh the look is on the books.

Room was clean and workout area was good

Staff were kind The place was not clean and there weren't sufficient supplies in the room and the hallways smelled like smoke.

The location was nice. There wasn't any restaurants or stores within walking distance. This hotel was not clean as I would expect. The bathroom smelled on mildew and the floor was not clean.

Comfortable, clean stay.

The breakfast was great, price was affordable, location was good, happiest though that the workout room was clean and all the equipment worked. The door stuck, had to get someone to open the door for me, they should fix that, but the place was great and for the workout room to be in such good condition, to me spoke volumes about the care they take. The tv didn't have a guide feature :-).

The bathroom wasn’t the one advertised, it was a little outdated. Water didn’t get really hot.

Extremely dirty and dusty. Bug in room. Grapes on the floor left over from previous guests. Find somewhere else.

What a wonderful Holiday Inn, thank you!

It was ok for an over night stay during what would've been a 13+ hour trip.. Breakfast wasn't that great and when we were packing up to leave we found ants coming from the wall near the bed going up to where we had food sitting by the microwave so that was disappointing. Although we did get free points we still don't like to wake up to ants. We didn't go to the pool area but our room was right across from it and the hot tub floor looked kind of gross due to color change. We were there on the night of January 1st 2026 and the lady working the front desk when we checked out on the 2nd was really nice and quick to try and make our night with ants worth while by treating us to some points..

The room was very clean and the staff was friendly. We enjoyed the quiet atmosphere.

The bed is not very soft which are more comfortable than most of hotel bed in US. Staff extremely friendly! Good location to whitetail ski resort and right next to Macdonald. Only thing not very happy about the shower, water pressure so low not enough water for us . Could be a lot of people use water same time , could be the sprinkler head stock. My room the sprinkler head looks stocked for me .

We’ve stayed here a few times before and were pleased. This time it seemed like the standard of cleanliness has definitely decreased. The breakfast was still good.

Clean and well equipped Nothing it was just as expected

we have been staying here often for years and we love it here!!! To be honest everything about this hotel is great the staff the location the area is pretty!!! Lots of shopping around!!! Good food and cheap gas right across the road!! They have a wonderful breakfast and you can enjoy it because the server is very good at his job!!!🌟🌟🌟🌟🌟

The staff was very helpful. They went the extra mile. Room was clean. Bed was comfortable. It was an enjoyable stay. I will stay there again.

Clean, neat, convenient, easy check-in and check-out, and very good breakfast spread!!

Staff was very friendly and helpful. Room was clean. Bed was very comfortable.

Clean spacious room, polite staff

It met our expectations so I have no suggestions.

lack of hot water in the shower but I understand it's a lot of people taking showers

Staff were very friendly. Breakfast was quite good. Clean and well maintained.

Clean room well appointed dove soap easy you use shower a d soap dispenser. Great breakfast and very comfortable beds. Very friendly staff. Nothing

Everything is perfect and I am very happy to have stayed at this hotel many many times!!!

Excellent

I arrived about 20 minutes before check in and was told I had to wait. I have no problem with this part! What bothered me was that I was kicked out of the lobby and forced to stand outside with all my bags for 20 minutes. When I got to my room, I found it was infested with bugs. They seemed to be coming out of the AC unit and I killed over 20 myself. If it wasn’t in such a remote location, I would have left.

Well kept facility with delightful breakfast options.

Breakfast

Very clean

One thing we found very strange was that the bathroom didn't have any towel racks. Only the little hook on the back of the door. I was told the whole hotel is like that. Very inconvenient!

Room is outdated. Shower is nasty.

No

What an amazing place. It looks so nice and clean. The room was a king size bed and sitting area. Very spacious. The bathroom was great. Well lit will a long counter top space. Love all the amenities the place have to order.

Location was good.

Stayed here last year also, this hotel is great for day trips on the C&O canal. The breakfast is a welcome feature. Only disappointment this trip; the hot tub was not hot, it wasn’t much warmer than the pool. This is normally an enjoyable feature after a long day, so I was pretty bummed. Other than that, the hotel met expectations.

ROOM OK COBWEBS ABOVE BED AND ROOM SMELT LIKE SOMEONE SMOKED IN IT

Breakfast was good. Lobby Seemed a bit dirty when i checked in around 9:30

Breakfast was fresh and hot! Good variety too.

We stayed for a night. It qas comfortable and so clean.

Close to highway and easy drive to Hagerstown. Limited dining in the area but the American Legion close and provided great food and entertainment

Staff was super friendly and helpful!! I lowered the star because the bathroom had a bad urine smell and looked like it hadn’t been swept or mopped in a long time. Bath tub also had residue marks and microwave had bad stains on the inside

N/A

N/A

Good option for an affordable, clean room. Hot tub was a nice bonus!

The staff was taking good care of the facility, but the building felt a little worn. The carpets were all getting swept, but need a good deep clean. The desk and breakfast crew were top notch. The food was good, hot, and ready. As we left we saw the lady in charge of the area moving each table individually to clean it and sweep around it.

The hotel was clean. The staff was friendly. The location is quite. With a lovely view of the elevated hills.

Musty smell in room, bathroom not clean, just okay for the price.

The hot water is not hot at all, it would be nice if the temperature could be up

They blamed hotels.com then found out it was their issue ( messaged with someone who was so kind and helpful) I’ve been told they were giving me 2000 points on my account because of the inconvenience but don’t know where to find those points. Eugene at the front desk is the one who lied about the overbooking issue… I didn’t appreciate that. He could have just stated that they messed up and I probably would have dismissed the issue.

Great stay and kids loved it!!!!! Pool is amazing

What a great hotel. Wonderful stay. Staff was excellent and friendly. Services were wonderful. Facilities /pool excellent. Breakfast healthy and delish. I would definitely recommend a stay if you are in Maryland!!!!

The hotel was good - it is in a convenient location, clean room, friendly staff. The only issue (and it is not the fault of the hotel) is that the town has a volunteer fire department post near the hotel that uses what sounds like a tornado siren to notify volunteers and it went off 4 times in night.

Staff was okay… breakfast was good.

Basically your average hotel. I booked this because it was inexpensive and the reviews were decent. Not a bad stay for the location. I was upset that they did not have accessible chargers for an EV on site when that was part of the determining factor of booking it.

The rooms are a little dated, but the staff and comfortable bed made up for it. Also, the breakfast was great! We are very picky, and we would stay here again

Quite and spacious hotel close to the highway. Beautiful old town with an amazing views.

clean property

The place was quiet and the breakfast was what I have come to expect from the Holiday Inn chain, of hotels.

I stayed at this hotel with my fiancé from May 25th - May 28th and it was absolutely amazing. Michelle was AWESOME!! She was always with a smile and an attitude of service that I really appreciate. She got mad resolution skills. All the staff was super nice, complementary breakfast from 6AM to 9:30 AM if I’m not mistaken every single choice was great quality, proper heat and the accommodations are just lovely. Cozy and clean rooms equipped to ensure comfort, privacy, rest, and wake up refreshed. Laundry room was a plus!! Thank you for being so nice! Just FYI: the jacuzzi in the pool area need some cleaning, maintenance and the jets are not working.

I was placed in a room that needed repairs, the covers were stained and there were ants. When calling down to the front desk I was asked to bring the cover down because they were short staffed and told they could do nothing for me because they were completely booked AND because I booked the room on Expedia. The next day in the morning I asked if there were any rooms available and was finally placed in another room for the night which was much better.

The property was close to everything we needed. It was clean and quiet.

Pool was a little bit cold and sauna didn’t work well.

The hotel did not match the photo that is on your reservation site(it shows a new 4 story building, and this is actually a 3 story older one)

Hot tube didn’t work properly and was little dirty Other than that very nice place

Friendly helpful staff, nice clean room

It was a nice place

The staff was friendly. Hotel was clean.

Michelle was awesome and seems like the whole staff provided great customer service highly recommend

Nice accomodations, comfy beds, excellent continental breakfast.

Everything !!!!🌟

Very nice

It was a nice place

We enjoyed our brief stay; the beds were very comfortable ; the only negative was the shower which was lukewarm and underpowered

Each staff member was friendly

5 star all around. The shower is functional but funky. Time for an update. Came in late, front desk was very friendly and room was good!

Clean and comfortable

launched our visit in DC.. I highly recommend the local pub in Clear Spring!

Good place to stay if you are at the nearby saddlery school.

I was attempted to be charged a $200 incidentals fee because my address was in neighboring WV. The fee was waived but that is ridiculous. No other hotel have i stayed at locally charges any such thing. Not even in WV, i checked as a follow-up. The bathroom was not cmvery satisfactory luckily i come with my own cleaning supplies. There was a stain on the shower curtain as well as the tub. But if your just staying for a day or two your fine. The staff was pleasant.

The front desk staff is amazing

Easy to park!! Large lot, because I drove a motor coach 45 ft.. Easy to park.. Staff was great!!

The room was clean and comfortable. The breakfast had many options and tasted fresh.

All employees were very friendly and helpful. The hotel was modern and clean. The pool water was cold.

released the 200.00 back to my card within 5 business days. As consumers we have a right to the amount off these fees at time of booking. I will be contacting the BBB. I was told it's becauae the local people make messes. That is discrimination.

Absolutely disgusting pit ran by thieving hillbillies. Dirty room, trash in hallways, NO HOT WATER the ENTIRE time we were there, water leaking heavily from ceiling tiles in the hallway, hotel filled with dirty construction workers partying all night. Worst of all: I’m a 100% disabled veteran traveling with my service animal as I have been for over a decade with no issue. When checking in it clearly states I’m disabled with an animal on my reservation and I informed the front desk upon check in. The surly trashy old lady at the front desk was clearly not paying attention to me just joking with a bunch of dirty workers and didn’t care what I said. After checking out they charged me an ADDITIONAL $75 on top of the already ridiculously overpriced room rate of $129 because of a “pet fee”. When I called to ask why I was charged when traveling with my service animal, the disgusting old woman who checked me accused me of having a fake service animal and lying about being a disabled veteran then hung up on me!!!!! Never in ten years of staying at 100s of hotels with my service animal as a disabled Iraqi war veteran have I ever been treated this way. Luckily I was able to contact Holiday Inn Express corporate complaint department to lodge a formal complaint and was informed they’d be launching an investigation into the disgusting witch of a front desk manager for her horrible actions. Oh and this one horse town has literally NOTHING to eat!

Nice hotel

Nice place to stay

Friendly helpful clean

Nice

Excellent choice for week end skiers

Such a convenient location and we were able to bring our dog. The staff was very helpful and friendly. Thank you!

Good breakfast options and quiet, comfortable room.

Short drive to white tail resort Al’s restaurant walking distance serves delicious food and Mc Donald as well. If that’s not enough plenty other malls and restaurants not far

Na

Staff were very friendly!

We had a great stay other than some noisy neighbors at 2:30am on Saturday morning. The staff were awesome and really enjoyed the pool/hot tub. Would definitely stay again.

We had a nice stay at the Holiday Inn Express. We stayed here for its proximity to the Whitetail ski area, for we enjoy shredding the gnar. The wifi worked wonderfully for remote work. We were surprised to learn there is a a hot tub in the pool area as it was not listed or shown in any of the photos. There is an exercise room which is open 24/7 to allowed pumping of iron at any time. The included breakfast was tasty and filled our bellies with the nourishment we needed to dominate all the slopes at the ski area. There was also cheap fuel right by the entrance.

Clean spacious rooms, breakfast was much better than the typical hotel breakfast; staff was friendly

The sheets were scratchy, overall appearance was average, poor quality remodel. Hair in the bathtub

The hotel was nice and a convenient location after Whitetail snow sports. The breakfast buffett was excellent.

We stayed to skii at whitetail skii resort, very warm staff and clean rooms. Breakfast was good too, good value for the money and very close : 10 minutes to the ski resort.

Quit area, near the highway and with quick shopping stores. We just spent a night driving from Illinois to Virgnia.

Front desk was friendly and welcoming. Room was large with large shower. Hot breakfast was good.

.

Nice, clean property, friendly staff, good breakfast.

I loved everything. The only issue was there was no soap in the shower!!

Nice breakfast.

The breakfast offering also far exceeded my expectations with lots of selections. Probably the best breakfast I have had at any hotel recently. My only two criticisms was the check-in was slow when I arrived. The person at the front desk was on a personal call and then once she hung up, she had a phone call related to a medical emergency at the hotel. Also, parking was at a premium but only because of my late arrival. I did find a parking space though. All in all, I would highly recommend this hotel to weary travelers.

We enjoyed our stay at this motel. The room was nice and clean. The complimentary breakfast was so good. However, I was not expecting addition charges when I arrived to supposedly have refunded later. It's been several days and still no refund. It would of been nice to know of this charge while booking on Expedia.

Very clean. Staff greeted me right away

Very nice staff…clean

The staff was great but the rug smells and the breakfast was the same exact everyday

The nicest people at this hotel ! The breakfast in the morning was delicious ! Bacon was crispy just the way I like it !

The bathroom tub had a permanent stain with dirty standing water, making it impossible for my family to bathe. I informed the front desk but they never offered to switch my room or fix the problem.

It was as advertised. Breakfast was great. Area was clean...staff very nice.

Close to speedway

Clean and friendly staff. Good breakfast.

I will stay at this hotel again. Very convenient location

Very friendly and helpful staff. Great but quick overnight stay. Breakfast was wonderful.

We were there overnight on our way home. The staff was friendly, rooms clean and the bed comfy. They had a dresser & a closet, which appears to be rare these days. Pool was a bit chilly, hot tub clean, breakfast typical buffet. All in all, a great place to stay.

Safe neighborhood.

It was nice

Clean, quiet property. Very friendly staff. Breakfast was very impressive, well stocked and a good selection of items. The young man overseeing the breakfast was very attentive and efficient. My only complaint is lack of adequate ventilation in bathroom.

I come very late and leave early in the morning

Great hotel at a great price only about 10 minutes of the main highway. If you get there before 9pm there is a cute little Pizza place across the road that had great food and great service. Was able to park my pick up and 14ft Cargo trailer no problem. Staff was super friendly and room was clean and renovated with Holiday inn’s new layout that has the cool lighting coming from the top of the bed and furniture. Overall had a great stay and highly recommend!

We had an excellent stay. Clean and quiet.

I was appalled at the $50 pet fee which is double hotel industry standard.

Holiday Inn Express is my go-to place when I make my travel arrangements. I have found each one I've stayed at to be of a high standard quality and this property was no exception. I was completely satisfied with the cleanliness, breakfast and location of this place.

Room had odor