Baymont by Wyndham Columbia Northwest
About Baymont by Wyndham Columbia Northwest
This Columbia hotel is 1 minutes' drive from the Bush River Mall Shopping Center. Guests will enjoy an outdoor pool with sun terrace, free Wi-Fi, and daily grab-n-go breakfast. A flat-screen cable TV and a desk with an ergonomic chair are included in all rooms at the Baymont by Wyndham Columbia Northwest. Select rooms include a private balcony. Guests can relax in the hot tub or visit the 24-hour fitness center, which includes cardiovascular equipment and free weights. Baymont by Wyndham Columbia Northwest provides free public parking upon request. The Koger Center for the Arts is 12 minutes' drive from the hotel. The Riverbanks Zoo is 3 mi away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel has received overwhelmingly negative reviews, with guests citing numerous issues related to cleanliness, maintenance, and customer service. Many guests reported finding mold, stains, roaches, and bed bugs in their rooms, as well as malfunctioning appliances and fixtures. The hotel's breakfast and pool were also frequently criticized, with guests describing them as inadequate or unsanitary. On the positive side, some guests praised the hotel's staff for being friendly and accommodating.
- Friendly and accommodating staff
- Affordable price
- Unclean and poorly maintained rooms
- Malfunctioning appliances and fixtures
- 5/5
Nice place with amazing staff. They went over and beyond. Highly recommend staying at Baymont with good breakfast options.
- 3/5
Hotel is being renovated according to mgt, so check back with them. Pool is closed, game room is gone. Public areas are in very poor shape. Non working entrance doors, damage to walls and floor. Room itself was updatedn bed was very comfy. Room was spotless. Location was nice also. Honestly was worth the price compared to others in the area. Just check for updates before booking.
- 1/5
Rooms were disgusting. ALL of the towels provided (even replacements) smelled weird and were yellowish. Fire alarms kept going off during our stay. At one point within three hours of our stay, the alarm went off 7 times!! The alarms continued into the next day. They did not have room keys available. Amenities were not provided as advertised. (Could not get a photo of the pool sign explaining it has been unavailable since 06/08/2026.)
- 2/5
Again most of the staff was nice and polite, I will not stay again
- 2/5
If you want cheap - and absolutely no need for cleanliness, kind staff, safety or any type of maintenance this is your place! It smells like urine at all the entrances, folks leave the ‘secured’ doors open with rocks or a can of soup. The bedroom was absolutely filthy. Everything was dirty, dingy, stains on the walls and furniture . I’m not convinced that the towels or sheets were clean. The room smelled like mold (the filter was dusty) and the towels in the bathroom smelled. The fire alarm went off at 12:30am and not one person from the management did a walk around or safety check. I went downstairs and the front desk person just said it’s been going on and off all day and it was fine to go back to our room. It continued to go on and off until 7am. Please spend a little more and stay someplace else - this place is terrible!!!
- 4/5
Was on the website. Breakfast was waffles coffee and juice. Nothing special but perfect for kids.
- 0.5/5
It did have the advertised breakfast Everything else. Check in staff was incompetent, the entire place was nasty, missing ceiling tiles everywhere. An outside door broken, cracked open and padlocked. Most inside doors were broken at the hinges, filled with at least one spot of bondo so so warped it looked like it had been submerged for a week. The pool wasn’t open, SC had it closed, not even the hotel themselves, one soon we rented (bought 2) smelled so bad of mildew it aggravated my asthma and we had to switch rooms. Fixtures havent seen a cleaning rag in their entire lifespan, absolutely filthy everywhere including what looked like bloody/poopy colored fingerprints all over one of the rooms. Beggars and homeless in the back parking lot asking for lighters, etc. So gross. All of it. Holes in almost every wall.
- 4/5
Very good
- 5/5
Exceptional
- 1/5
Not a good experience. You can start to see the issues even before venturing inside.
- 5/5
My room was very clean my grand daughters room was not as clean plus it smelled like weed they said the pool was open but when we went their it was locked but the staff was super
- 4/5
Very good
- 1.5/5
Poor
- 0.5/5
The food was mot good at all
- 0.5/5
Bad
- 4/5
Bad area
- 2/5
Disappointing
- 5/5
Exceptional
- 0.5/5
Nothing Worst place I've ever stayed, large poop stains in hallway, 2 wasp nest on balcony, found empty beer can under chair, bathroom floor was dirty, and the room stunk so bad.
- 2.5/5
Affordable No one came to clean the room right through the week I was there. The hallways smelt unpleasant most of the time.
- 1/5
We checked in went into the rooms look .. Room #1 had black mold on the bathroom walls. The shower curtain had tears in it.The refrigerator was packed with dirty ice..looks like the has not been cleaned for many days Room #2 had towels with dark stains and they were smelly. Room 3 had dirt and stains on the floor We could not stay one more minute in that place. May I also point out that black mold is deadly . We went to the front desk and explained why we cannot stay in a place as unkept as this. The clerk apologized lightly and offered a refund. We we appalled at this experience it was a very busy week for the area most hotels were booked we found a hotel with price at 3 times of what we anticipated to pay. It was a horrible experience.
- 1/5
El elevador se quedaba cerrado y las alfombras sucias. La piscina no funcionaba. En general muy mal. No lo recomiendo
- 5/5
Very nice and tidy. Good professional staff.
- 1/5
Staff was nice after all but I won’t book again The room smell bad I move to 3 different ones because I request a non smoking room the first wasn’t ready bed’s and trash still in the room second has a strong tabaco odor and the last one smell like Moho I finally qent to the store to get a candle
- 0.5/5
Everything horrible, literally The employees, and the rooms
- 1/5
Place was not clean. There was roaches in the room. Hallways smell like humidity. They Never came to change sheets, trash cans or leave clean towels. Police was there twice. Pool was not open. Not a lot of options for breakfast.
- 5/5
Friendly staff, cleans rooms, Some doors were not accessible because of maintenance
- 0.5/5
The picture shown do not match the reality of the property. Things were broken and it was dirty. The property was incredibly rundown and the room we were assigned was dirty. We ended up asking for a refund and going to a different hotel.
- 5/5
Exceptional
- 1/5
Got transfer to another room and it was ok but not clean I ha to wipe everything down before even using anything
- 0.5/5
The worst ever I did not like the hotel staff. Slyivia She’s like the best staff they got. They are very unprofessional and unorganized the whole time. We was there no matter how many times we put in for housekeeping we never got our own clean. We had to clean our room myself. I kick so much money there to be treated like we were nobody. Buy me been in healthcare field I broke up a fight&they sent the police I explain to the police and I talked to general manager and she was trying to apologize about the situation then on tonight me and my boyfriend work 16 hours we came back here he went and he cleaned the room himself, and he put the towels in sheet outside the door. The little Mexican housekeeping came banging on the door because he was in an asleep and talking about taking them downstairs. because he was in asleep and talking about taking them downstairs, but since we’ve been there, we’ve been asked for housekeeping to clean up and they never did it so he always took the blankets and stuff down stairs does today he was too tired because we’ve been working all week. Also we have been requesting housekeepers to clean up since we got there and we haven’t cleaned. They haven’t cleaned them on one time no matter how many times we scan the QR code I have talked to the general manager and try to get this resolved. Apparently it cannot get resolved. They end up calling the police to head us removed once we got off, which was some bull crap because all we did was put the blankets and stuff outside of the room door. They are very nasty. They do not like to clean up. They barely have any housekeepers and a Mexican housekeeper does not clean that we literally had to clean out the room as soon as we got there because it was sticky and the bed was nasty I am very dissatisfied and I will not be booking there again. Do not waste your time your energy or your money. They have the police there everyday they have too much going on every day from the homeless people until the drug addict
- 5/5
Exceptional
- 1.5/5
Not much except bed ok and airco worked. No phone connection so had to walk long way to desk multiple times. TV not connected to network. Unusable. Surly staff.
- 5/5
The staff was lovely, and everything was well organized and appeasing. I would love to stay again!
- 1/5
EXTREMELY unhappy with my stay. It was NEVER disclosed that the pool was closed. And also not disclosed that the fitness room was also closed. Roaches in the bathroom as well. I asked for the owner to contact me. If I do not hear back from you, I will be contacting both Expedia AND my credit card company with a complaint. Had it been disclosed that the pool and the fitness room were closed I would have booked my stay at another hotel.
- 2/5
2. Unable to watch regular channels on tv, all they had was streaming TV. When all I wanted was watch was the NBA PLAYOFFS on regular TV. For 4 days I couldn't watch regular channels. 3. I booked the for 4 days everytime I went out in evening I to go back down (3rd fl) to the front desk to reactivate the room card because they DEACTIVATED the card every day (,imagine that). 4. As much as I travel I have never seen a hotel breakfast with so little breakfast items. 5. I asked the owner/general if the fitnees room is open she yes, when get to FR a sign on the door reads FR TEMPORARY CLOSE. When back to the front desk the "OWNER " stated is just one machine that's working . 6. Everytime I get off the elevator and get back on the exit door is always propped open with the mat. That's telling me anybody can come and go. And is major security problem. I have no idea what your standards are for a hotel for you to recommend them for a stay. I will definitely will not go back and importantly I will not recommend it to family and friends.
- 4/5
Clean room. Hotel is doing an amazing job with renovations and upgrades as time moves on.
- 1/5
had to switch rooms twice one tv was broken the other room no shower head and the last room we had there was cockroaches
- 1/5
I was charged for a nights stay after canceling the reservation with Expedia whom I booked the stay with in plenty of time to avoid the charge. You can be sure that I will never use Expedia or book a room through Baymont again. As a pilot, I'm aware of the penalties for not canceling a reservation having stayed in hotels all my working life.
- 2/5
*elevator was shady *toilet didn’t flush properly *shower held water *no remote in room *balcony door broke and didn’t lock *defects all over the room from shady repairs *no reasonable coffee maker *no microwave ANY PRICE WOULD BE AN OVER PRICE FOR THIS PLACE
- 1/5
The breakfast was breakfast my room was dirty towels were dirty didn't get any room service sink was clogged up had to get moved to another room slide door didn't open to the balcony hair was in the sink hair was on top of the sink hair was in the tub dirty stain in the tub wasn't clean at all gave me towel that's supposed to been clean that was dirty no more for me will not recommend anyone to stay there
- 2/5
This hotel is in bad need of repairs and updates. The furniture in our room was so old and dirty i didn't want to sit on it (put a towel on the chair). The floors were not clean...hair at edges of bathroom floor. Cabinets has broken weed peeling off. Bed sheet had a long hair on it. Room smelled musty. Gross!
- 1/5
Very unclean there was a cockroach in my room. The sheets were dirty. We had a handicap person with us. The elevator was broken and we were never given a different room. We booked a double bedroom and ended up having to be split up into two separate rooms because they couldn’t accommodate the pool was broken with no prior notification.
- 2/5
The room was average at best.
- 1/5
So my family and I stayed at this hotel because we were there for our son‘s graduation from Boot Camp however, not knowing the area in the location the Baymont where we live is usually a pretty decent hotel unfortunately, this hotel the property was poorly maintained the room smell of mold there were mold spot in the hallway ceiling. The gym was not accessible pretty much all the doors where you would expect to be able to park it be closer to your room we’re pretty much out of order. The staff otherwise was very friendly. Very willing to be helpful. Very very hospitable. The hotel itself was just horrible horrible horrible horrible. The only good thing about it. Was that it put us close to the base for graduation. I don’t see why this hotel is able to take bookings because it is unlivable and the cleaning was not even clean and in our particular room we found what would be rappers that you would use to roll weed will we have a great experience with the food in South Carolina was amazing and we met decent people that were staying at the hotel that were also sharing the same sentiment as this review
- 5/5
Great property to sleep over when traveling- quiet and the bed was actually very comfy!! If I am in the area again- I am coming back for sure!! Staff was very nice and accommodating
- 1/5
Nasty...nasty....nasty! This property was not maintained at all. Cockroaches running around, mold in rooms, patio doors that didn't open, pool and fitness rooms not available to use as advertised and the rudest manager ever. This place was so bad we left a day early and didn't get so much as an apology from management let alone a refund. I do NOT advise that anyone stay here.
- 1/5
Stay somewhere else.
- 5/5
Everything was nice and clean. Breakfast could be a little better but everything else was great!!!
- 1/5
Our room wasn’t ready when we got there and there was taco bell and trash everywhere, we had to wait for a new one. The roofs were coming off, there was no pool or hangout area all covered and nasty. And the place smelled like smoke. When we got into our room the pillows were small and flat like everyone had used them. The balcony door had a hole in it to open it and it still wouldn’t open. There were stains on the sheets we had a fitted sheet to cover the bed. and when we asked for toliet paper we only got it after we asked again. And definitely pet friendly you can see that.
- 5/5
The clean room was perfect and the bed
- 1/5
The place was infested with roaches. I killed at least 20 in a 2 night stay. The 1st 2 rooms I was assigned already had guest in them. DO NOT STAY HERE!
- 1/5
Pool was closed, thankfully really. It was so dirty I didn't even acknowledge if there was breakfast which is what I filter by in the first place. Floors, walls, everything was dirty. Vending machines all empty/broken. Pics in Ad are 100% misleading.
- 1/5
I hated this place…let me count the ways…the floors were dirty…they were out of soap and toilet tissue… there was intermittent wi/fi connection so it was almost impossible to watch tv because it just kept buffering. The outside grounds were littered and not cleaned up during my stay. The breakfast was a joke. They had a 4 slice toaster but only 2 sides worked and it only toasted one side, you had to flip it over to get the other side toasted. It is a nice facility with great potential but obviously a management problem.
- 3/5
Yes the breafast it was good
- 3/5
Initially I was given a room that was partially clean, however the staff immediately assigned another room. The bed was too soft for my liking butci dealt with it because it was just one night. Do not expect anything amazing for breakfast. In fact the Oj was watered down. Its not somewhere i would stay for a long period of time but for one night it was ok.
- 3/5
Was ok but could have been better
- 2/5
Beds appeared clean & slept comfortable tho I took my own pillow & blanket. Our balcony faced the pool- which was covered & closed despite it being April & 1000 degrees in Columbia. They also only change towels every 3 days unless you ask. They don’t provide enough towels for all that. Again- I brought my own bc my teen uses every towel that can be found every single time. Upon checkout, I did notify the manager & was able to have some money returned. Only gave 2 stars bc of the beds & otherwise decent room. Place has potential but needs new staff. Indian owned/operated also just fyi.
- 1/5
Be prostitutes hanging out front, There were men sitting on the curb drinking 18 packs of beer. The doors didn’t lock and the toilet seat was broken. We checked in and after seeing the condition we checked right back out and left to go to another hotel.
- 2/5
Not much of a breakfast menu, it’s mostly snacks. Bed bugs were present. Anything more than a night or two isn’t worth it.
- 1/5
The place was dirty, broken doors, windows, and my room smelled musty. The shower floor had mole in the corners and the breakfast was HORRIBLE. The waffle iron was dirty and there was food splattered on the walls around the eating area. The entire hotel was extremely dated and the pictures must’ve been taken 10years ago. My husband and I ALWAYS book our trips via Expedia because we assume that you guys do the research to ensure that the accommodations are up to standards. Worst place I’ve stayed since I was in my twenties, and that was 35 yrs ago. Also the pool was not working and hadn’t been working for weeks. Oh!!! And the television wasn’t working either, because the WiFi wasn’t connected. Horrible Horrible Horrible
- 1/5
Requested a refund and didn’t stay room wasn’t clean
- 5/5
good breakfast
- 1/5
When we first got there we overhead other guest talking about how their room had blood all over, when we got ro our room we thought it was clean until we went to bed then we found note saying that the beds where not charged. We when to the front deskto tell them where they got super defensive and told my husband that he should call the cops. All we wanted was new sheets. After making our beds the smoke detector started to go off, we went back down to the front desk and all they did was give us a battery. They are very unprofessional.
- 3/5
Homeless man walking around knocking on guest doors. Bugs in the room! I should get my money back, false advertising and false reviews posted!
- 5/5
Highly recommend
- 5/5
Best place ever
- 1/5
The cleanliness was poor. and there was no proper disinfection, bugs were crawing on the pillows and blankets and the furnithre was broken and creaky.
- 1/5
I reserved this room on Expedia but paid for it on site. We got to the room and there were roaches, the wash cloths and towels were badly stained, we found 6 bedbugs and turned right around to ask for our money back..Manager refused to come to the property and said they can't refund my money. I will not be using Expedia again. That was 2 hotels in 2 days that I could not get my money back for. And their conditions were deplorable.
- 5/5
Perfect Place to Stay
- 1/5
Not only did it smell strongly of mould but it also had roaches and other bugs. Floors disgusting, bedding was unwashed, shower curtain smelled like mildew and the shower floor was stained brown, the fridge was not cold. The last straw was the fact that when you leave the room, the door does not lock correctly. You need to shake it rigorously several times for it to lock (this is alarming as this place is not safe. I literally watched a drug deal take place in the hallway) and when you come back, the door does not unlock unless a staff member does it manually. This is very frustrating as the front desk person is very slow and takes forever to get to your room. after not being able to get into my room after walking from end of the hotel to the other to try the new key over and over I finally asked for a different room. The new bed literally had dirt and sand in it as well as prints from where someone clearly had slept. It smelled gross in there. I called the next day asking for the manager so I can get a refund and the person on the phone asked that I call back in 20 minutes because she was on the phone. Because it was nearly 5pm, I asked what time she was leaving and he said 30m. I called back 15 minutes later to find out she “just left”. Unprofessional and a waste of my time. Note: I could not call earlier as I was working since 6am, before the manager arrived. It’s very clear that this place facilitates drug deals and poor hygiene. this place needs to be shut down ASAP.
- 2/5
It was definitely pet friendly. Pet hair was everywhere, it smelled awful. There were dogs barking the entire night. This was just a stop on the leg of our journey and we could not wait to leave.
- 5/5
The management is extraordinary and extremely professional! A peaceful environment and relaxing atmosphere. Recommend highly!
- 1/5
Front desk was wonderful, place was disgusting!!
- 1/5
The cleaner they use on the floors is slimy. No wi-fi the entire weekend. Loud banging above. No tv couldn’t even watch a movie on my phone because it just kept buffering. Yes I called the front desk and they were no help. They didn’t even bother to ask me how my stay was when I checked out. I should have been compensating some way.
- 5/5
Great!
- 5/5
Great folks!
- 1/5
The clean was very darting
- 3/5
It was nice just be aware of broken furniture. Chair was broken and I didn’t realize it until after I sat down. The chair flipped backwards and I hit my back on the floor. Notified the desk clerk of my situation I had that night before.He asked me were the wheel for the chair.I don’t know Sir didn’t realize it was broken until I sat down. Ok we want charge you. Like really?
- 3/5
The room was not wiped down properly walls has stains
- 4/5
Check-in went fast and easy. Rooms had been recently repainted and were clean. Staff were friendly. Arrive late at night and the night clerk was friendly but preoccupied with her phone. Ice machine on our floor was empty and the elevator was temporarily out of order.
- 5/5
Very nice
- 5/5
Nothing particularly stood out, but after staying at Motel 6 this place is like the Ritz. Reserved online and called to confirm, but wasn’t able to check in until 6 PM. Waited a bit but otherwise seamless stay.
- 3/5
Positive was the breakfast it was fabulous!
- 1/5
The staff was great, but they were bugs in my room. In my refrigerator I want to refund.
- 1/5
They had roaches and the breakfast was very disappointing just bread and waffles
- 1/5
Never checked in the room was too far out and I couldn’t get my money back.
- 5/5
Easy quick check in. Ok room for the price
- 1/5
I usually don't mind cheap hotels I know what I am paying for but this one is bed bug infested I got ate up all night long I'm glad I didn't bring my clothes inside just a heads up in the morning to anyone going here I was in room 135 on the first floor
- 4/5
Check in was super easy, very nice staff
- 5/5
Clean room
- 3/5
After booking once you get to your hotel, they ask you for $100 to get your room key. Yes you get it back, but it can be denied for a list of reasons
- 2/5
Couldn’t sit on the bed. Made for someone 6’10” tall…totally stupid arrangement. Furniture was old, worn, & stained. Staff was accommodating & courteous. Some TVs don’t work, but bathroom was neat & clean . Didn’t have time for breakfast. In room coffee machine was excellent! HVAC was more than adequate.
- 1/5
Rooms were very neglected. One room smelled of cigarette smoke and was not clean. The second room had a broken door, broken light fixtures, holes in the walls and cockroaches. Staff and management failed to correct any issues so we left and found suitable accommodations.
- 3/5
Everything was great until our last week, we stayed here during a home remodel and the first three weeks was great but then the 4th week i booked everything the same way i always had except our room went from $60 to $100 per night overnight and I am sorry with the amount of trash and homeless people in and out and room service almost NEVER stopping in for anything and i did see a couple roaches (not badly) this place is NOT worth $100 a night. Thank God our reno finished because I was not going to be paying nearly $700 for a single week here when I could pay half that at a better rated place with an actual suite. absolutely insane especially when we washed our own towels and cleaned our own room our entire stay. Even swept and mopped our room before checking out just because that's the person I am, I dont leave messes no matter how unhappy our last week was
- 3/5
room was clean and tidy but there was no heat. looked like whoever installed the wall unit never put in the write kind of wall outlet for the heat/ac unit :(. I will say most of the rooms do NOT have this problem I just stay there a lot because it fits my budget and rooms are clean.
- 1/5
This place was absolutely filthy. The entire place smelled like something died and the bathroom was disgusting. The customer service was awful. The people working there have no respect or care for the customers staying there. The area is not family friendly and the parking lot was like something out of a horror movie with homeless people wandering throughout the area. I would never stay here again and I recommend that you stay in any other hotel.
- 5/5
Hotel gave us our privacy but was attentive to things we asked for. Despite the bad reviews online it wasn’t as dirty as some made it seem. Need more breakfast options though
- 4/5
A dog in another room was barking a lot and a couple in another room was fitting/ fussing for quite a while. Breakfast was a joke. Bread, waffles, and cereal is not a Continental Breakfast.
- 2/5
They did not even provide a proper breakfast. The check in process took too long, the saff were not friendly.
- 1/5
Not in good condition
- 1/5
I didn’t stay but checked out within 15 minutes due to the condition of the room. Also didn’t feel safe.
- 1/5
Rooms were disgusting. After changing rooms twice (with the 2nd room worse than the 1st) I was begrudgingly given a refund. Had to find another hotel after driving 7 hours.
- 5/5
Nice
- 5/5
Yes it was nice
- 1/5
The room had bed bugs
- 5/5
Friendly staff
- 3/5
The water pressure in the shower was good. Nothing else good to say.
- 5/5
They are great
- 2/5
The was nothing for the complimentary breakfast. No juice, no meats, no eggs, no yogurt. There was cereal, but no milk. Literally only the waffle maker & white toast.
- 1/5
Did not have breakfast
- 1/5
Staff not responding to requests for refund since I didn’t stay 2nd night.
- 5/5
It was nice noone bothers you . I just didn't get my towels back today
- 3/5
considering it was a 55 dollar room i got what i paid for. The staff was great the room and hotel had some damage but wasnt the worst ive seen. the bed was comfortable and you couldnt hear much road noise which was nice. room was also spacious. the room did have evidence of roaches but i didnt see any live ones and no bed bugs thank god (i work in pest control i know what to look for). top blanket was pretty dirty and the couch was disgusting .water was hot and had good presssure.
- 3/5
The staff at check in could have been more friendly and tell us where the elevator was but other than that it’s has been a great experience
- 2/5
Our room had not been cleaned. Excrement in the unflushed toilet, overflowing wastebasket, sticky surfaces. Tried to switch rooms but none available.
- 1/5
Terrible staff
- 4/5
Yes
- 2/5
staff is always pleasant. rooms are clean but the drains in the sinks always back up. i have reported it to management and the front desk but nothing happens. have stayed there many times as its not expensive. you get what you pay for but please fix the drains in the sinks.
- 1/5
The room had mold in it. Was unable to stay in the room because of the mold smell and the visible mold everywhere as well. After emailing the manager, I got no response and failed to get a refund after requesting one due to the unsafe conditions of the room. As a mother, I cannot let my 2 year old stay in such a nasty room.
- 1/5
Provide electricity so the hair dryer works. Update common areas and elevators. Have a manager on the premises so that problems can be resolved. Have maintenance staff on site the repair items. Clean the rooms properly. Put soap in the soap dispenser in the bathroom. Have kleenex in the cleanex dispenser in the bathroom.
- 5/5
nice
- 2/5
No pets, breakfast good.
- 5/5
It was very nice
- 3/5
Nice spot. Excellent services and personal
- 1/5
Bed bugs
- 4/5
Breakfast was awful,bed uncomfortable
- 1/5
No AC ..
- 3/5
Last day and night of reservation air conditioning went out, couldn’t get Front Desk to answer phone.
- 3/5
They only accept cash deposits.
- 1/5
Room had a mildew smell. Floors not clean. will not stay here again
- 1/5
Elevator broken down, and still had my grandmother walked up to the third floor
- 2/5
Breakfast is NOT a buffet. It’s barely a continental. The sheets had stains on them and I was very hesitant to sleep in the bed. I didn’t want to scare my family but I was worried about bed bugs. I didn’t see any but I do have some unexplained little red itchy bumps on my leg. The room was clean enough to have somewhere to put down my stuff and go to bed…. Kind of. When we pulled and parked there were roaches scrambling around the parking lot. Didn’t see any indoors but a good exterminator seems appropriate. I’d suggest staying somewhere else.
- 1/5
Property was filthy. There was a broken lamp in our room just laying there on the table. The balcony looked like it's never been cleaned. There was garbage all over it. We found a dirty piece of clothing behind one of the beds. The beds themselves had hair all over them once the top blanket was pulled back. The bathroom looked like it hadn't been cleaned in weeks and there were outlets all around the property that were hanging out of the wall.
- 5/5
Our stay was pleasant. There was an ac issue in the lobby but the staff was doing everything it could to keep guests comfortable.
- 3/5
Pro: Our room was acceptably clean, bed was comfortable. Cons: Unfriendly staff, pool closed, non-working ice machines, empty vending machines, TV didn't work, bedside lamp didn't work. Property just didn't look well maintained. It was ok for a one night stop but I wouldn't stay more than that and won't stay again.
- 5/5
Parking
- 4/5
Place was good
- 1/5
The first room they assigned me was full of mold - I asked for an alternative room which although had no signs of mold was very damp and large holes in the drapes - I tried to contact Expedia on Sunday morning as I couldn't stay there any longer and would definitely not go back nor would I recommend it. I would therefore like a refund for Sunday night as I checked out by 10.30 on Sunday morning.
- 1/5
Very durty
- 1/5
Hotel appeared to be clean overall. Once in our room, at first glance it was clean. However, once I took my shoes off the floor felt wet, like it had been cleaned and a residue was left behind. My daughter and I each picked a bed, One was so soft you literally sunk down into the mattress, the other one felt better, but after sleeping on it for two nights, I woke up with so much back/shoulder pain it definitely was not a good mattress. The room had 2 bath towels, they were so small you could not wrap it around your body. The shower had brackets for what I knew to be for soap, shampoo and conditioner, however there were no bottles present. When I went to the “Market” to see what they had to purchase, it was completely empty and looks like it is used for storage. The hotel receptionist stated they had no shampoos to give. I asked to borrow a pair of scissors too, and of course they didn’t have any either. The breakfast “buffet” consisted of a waffle maker, bread, butter, syrup, froot loops, corn flakes, plain oatmeal and if you were lucky enough you may get a yogurt before the few they put out were taken. A typical juice machine and coffee were the only available beverages. The hotel advertised a game room - I was never able to locate it. I never went to check out the pool, so I can’t comment on that.
- 1/5
No ac in doning area or lobby. Ice machine broken on all floors, key cards failed
- 3/5
At first glance well maintained. During my day, my room did not have a fire alarm in the pool was closed because of rain. The biggest problem was they had no ice. What major hotel doesn’t have access to ice.
- 1/5
It's all around bad. TV doesn't work, pool closed, dirty broken furniture. Terrible
- 1/5
The rooms were dirty, smelly,and had mold. I had to ask for a new room 3 times. The front desk clerk got mad at me because his hotels rooms were dirty and told me he couldn't change my room anymore if the new room wasn't clean.
- 1/5
The room we were in had lots and lots of roaches.
- 3/5
Staff was missing from desk for 20 min but once arrived everything went smoothly. Facility needs updating and the curtain was missing from half the window. The ac never really got cold.
- 3/5
I was upset when I got there it was a hundred deposit cash ONLY. No credit card. What an inconvenience. My plan was to get up and leave for work and not checkout to get my hundred dollars back. I was only staying one night because my job had a workshop in Columbia SC. I stayed here before an it was reasonable and clean. And the deposit was on a card. I told him if i known this I would not have reserved the room. But I walked away and another person with the same issue. He booked her so I waited and he book me with no deposit. My opinion, my credit card has more than one hundred dollars... why ask for cash? The lobby was hot with no ac. The lobby had fans. The room was hot and clean. The ac did work in the room. It was just cut off and hot in the beginning. The couch needed to be thrown away! It was dirty and worn out. No pool. The pool was green. Bed was clean and comfortable. The bathroom was decent... Dove products. It did it job for one night for me. The workshop was a 5 minute drive...
- 1/5
When we arrived they wanted a cash only deposit, then after giving it they refused to give me a receipt. Then when we got to the room it was disgusting. Very falsely advertised on here. DO NOT book this property. Sheets and towels were stained, everything was rusted and it was very run down. There was even a booger on the phone. I am thankful the guy at check in was nice enough to give me a full refund because I could not stay there.
- 1/5
Didn't like anything worst place I ever stayed
- 1/5
Nothing good about it dóors don't lock very racist pool on concrete at pool little boy at pool with privite out have a lobby but want let u set in it no juice or hardly nothing for breakfast very bad hotel will never come back
- 5/5
Always liked coming here. Clean comfortable and great price
- 2/5
Unacceptable conditions.
- 3/5
The pool was not cleaned for the next day, it had all kinds of bugs and plant debris everywhere in the pool. Beds had stains on them in multiple places that resembled dried blood.
- 2/5
The room was clean, but there were stains on the chairs, the curtains were coming off of the walls and the toilet seat was cracked. We were only staying one night and checked in during a hard rain. If the weather were better, we may have found another place.
- 5/5
Ok
- 4/5
Bee nest on balcony
- 1/5
smell bad a lot of noise, I was asking to change the towels they say you can change it if you want. Bring the old one and come at 8 PM. Will give you another one.
- 4/5
Thank god we only stayed one night only gave us 2 sets of towels for 4 people when I ask for more I was told that they didn’t have enough
- 1/5
Hotel is shabby, rooms are subpar and breakfast was a joke. Only thing worth noting is the employees ( not the owner’s relatives!) were trying.
- 3/5
I can’t say that we’ll be staying here again. The hotel itself was off a back road near a bunch of abandoned businesses. There were a number of people wandering the property and we felt fairly unsafe in the neighborhood in general. The lobby had no air which wasn’t a great first impression of the inside. I had paid on hotels.com in advance for the room. When we went to check in, the front desk told me they needed a $100 cash deposit. I told them this was not listed on the website and that I did not have that much cash and would likely cancel our reservation because of this. The employee then said he would make an exception and would waive the cash deposit. We did not even get asked for a card deposit, he just issued us our room keys. The room itself was fairly clean and decent. The bed was fine and bathroom was clean enough. Overall, we do not plan to return next time we’re passing through.
- 1/5
Been there three times and then they want all of a sudden they cash deposit after the third time being there. Bed bugs in the bed sink didn't work showered didn't work lamp fell. That whole place is falling apart and no one seems to care.
- 2/5
Was awful mo water pressure, cut water off, left trash on hall for hours, housekeepin came twice in a week, mold where vending once was, no ice in machines, got nasty when wanted fresh towels, smelled of pot smoke
- 5/5
Friendly
- 2/5
I was originally checked into a mold filled room. I got pictures to prove it. Was asked for $100 cash deposit, wasn't expecting that. Was directed to an ATM in the lobby that clearly has no cash. There was a old and mold like smell as soon as you enter the front door. Some areas in the hallways were soaking wet. Water pressure sucked.
- 2/5
N/a
- 5/5
Great place
- 5/5
I enjoyed my stay
- 2/5
The facility is extremely outdated. The pictures are not up to date at all. Everything is the gym was broken and had two random dumbbells. No arcade anymore. Pool closed. They didn’t have an actual hot breakfast as advertised anymore either (however they did have a waffle maker).
- 3/5
Place was old but clean. Nearby area was ghetto. But worse of all was the broken gym and ice maker. They couldn’t be bothered to fix the equipment. The place was clean and I did appreciate that.
- 4/5
Hidden off the highway !
- 1/5
Got a room with a toilet that does work and toilet water all over the place i asked for another room he said no more rooms available but was still checking people in a giving them rooms. The charge a $100 deposit cash which wasn’t said from the beginning when i booked on Expedia. Ended up leaving early and wasn’t able to get a refund cause we wasn’t able to use the toilet.
- 1/5
Dirty towels upon arrival and they refused to give me towels and not even apologize. Unprofessional
- 2/5
I paid $550 for a dump. You have to have a cash deposit of $100 and of course itself not stated at booking. I was there for a week and only got fresh towels once. If I wanted more I would have to go to the front office. The couch and chair was completely dirty with visible stands. This is not suitable for people coming in from out of town.
- 2/5
The sink and tub did not drain properly. Room was smelly. Management did switch out our room. But Continental breakfast was only waffles, toast, instant cereal packets cranberry and apple juice. They didn’t provide extra towels. Only will give new towels if you bring back the old towel.
- 1/5
Wasn't able to stay they wanted to charge me cash only for deposit so I didn't stay
- 5/5
Good environment
- 4/5
This hotel was having an internet outage and we couldn't use a credit card, had to pay cash. No one relayed this ahead of my arrival, what if I didn't have that much cash on me?
- 5/5
The environment was nice but the AC is loud and fire alarm beeps outside. Change the batteries.
- 4/5
Nice room for the price paid. Limited selections at breakfast
- 5/5
Their place was immaculate and the staff is very friendly and welcoming. My stay was enjoyable and I stayed an entire week.
- 1/5
This property was misrepresented on the app. Ut was dirty and disgusting. I booked for 3 nughts and checked out after the first night. Ive requested a refund but no one from property responds. Im considering contacting an attorney to file a suit afsinst them for false advertising.
- 5/5
O it was with good didrance
- 4/5
Quiet
- 1/5
Wanted a $100 cash ONLY deposit. The smell of the room was horrible. Bottom of the curtains were black- and had holes all over it. There were stains or dirt all over the sheets. It was horrible.
- 3/5
We had a late check in for 2 rooms. Staff wasn't pleasant or unpleasant, he didn't have much to say. The facility is dated. Most of the businesses around the hotel have closed permanently. So it's not exactly a comfortable feeling. The rooms are okay with recently installed vinyl flooring. The bedding in one room had stains on the sheets. Maintenance has done a sloppy job painting. The halls are dingy and so is the lighting throughout. We walked over water soaked carpet in one section of hall. Possibly a toilet overflowing from the nearby room? The lobby is not as bad as the halls or rooms. It's just dated. The parking lot is well lit. Overall it was quiet throughout the night with respectful guests all around. Overall, the price is a bit high for what you get, but you get what you get
- 4/5
The Owner wasn't nice and doesn't like dogs. The loveseat was dirty., the door stuck, you can't open the sliding door it's just a window, and it has roaches
- 2/5
This property was not good. The staff that checked me in and the lady who checked me put were the only welcoming people there. I sat my dirty wash cloths and towels by the door and hoped house keeping would come to my room they didn’t then I went to ask for towels and the man said they were in laundry this was after 530. I will not be booking here again.
- 3/5
The first room we were put in had mold everywhere smelled so bad of mold then they put me in a different room only stayed one night
- 5/5
N/a
- 3/5
Love the people working ther , nothing in the gym worked and most of the property is due for some upgrading, but overall the pricing was appropriate and I appreciated that.
- 3/5
Had an issue with the outlet in the bathroom, I called the front desk and it never was resolved. That’s quite important for getting ready. Couldn’t use the hairdryer provided since outlet wasn’t in working condition. Breakfast could’ve had some kind of protein.
- 1/5
Filthy rooms and floors. Toilet was completely broken. Stains on sheets
- 2/5
This place has some of the rudest staff and dirtiest rooms I’ve ever stayed in while traveling. The “breakfast” shouldn’t even be called that as there was nothing but old waffle batter available.
- 2/5
The owner/General Manager is extremely rude and strictly about money. What Normal hotels do to provide adequate customer service, he refuses to do. In example…I shows to switch out my towels because I used one to clean my mouth and hands from food. The others I used as bath towels. He gave me permanently stained towels. I allied him if I could have towels without stains. He replies, if I bring him clean towels, them I get clean towels in return. If I bring him dirty towels, I get clean permanently stained towels I'm return. Enough said. I'm never going back.
- 2/5
Upon check in I was turned away to return with a cash deposit which is fine however I regulated a first floor room and was assured he was able to book me one. He even told me the room had a great view. Upon getting to the room I realized he must have misunderstood and gave me the top floor and the view was of the back of a gas station. Then there was dirty wash clothes hanging on the shower cutting rod and a missing remote. The room smelt like smoke and because it had been over an hour when I checked in before actually getting to the room they refused to move me. Very disappointed. I’ll see how breakfast is but this doesn’t give me much hope.
- 5/5
This was a overnight stay to refresh from the the long drive. The drive will continue tomorrow. Nice quiet location. Very dig friendly
- 1/5
Checked into this hotel and left to go get food and returned to room to shower and sleep. To my dismay there was blood and hair at the foot of the bed under the covers this was found after I went downstairs to ask for a spray disenffectant to spray the bed. And was that I couldn’t have that because he didn’t know where it was located. Returned to my room to my dismay under the covers where specks of blood that reacted to the peroxide that I sprayed on it to make sure it was blood! I then proceeded to return to the lobby to ask for a refund because I wasn’t staying there and this is when the hotel employee got belligerent and sis respectful and would tell me his name!
- 4/5
Looks like they're still doing a little renovating.
- 5/5
Definitely love staying here when I come into town. The front desk is always so helpful and it’s very peaceful. Always so clean and they accommodate whenever they can
- 5/5
Enjoyed my days there all seven of them
- 1/5
Returning for stay. Was declined service because they stated room was left dirty, although reported a leak under sink that noone came to check. Towels were used to clean up water. Was charged cancelation fee. They canceled. I did not.
- 3/5
Definitely could have been better.
- 2/5
Got to room, the tv did not work. The man stated that it was not their tv. He did change tv out for another. The room door was faulty. We reported the first night that the sink was leaking. They stated someone would check it in the morning. Nonone checked it. It leaked the whole week we were there. We had no housekeeping (other than change of towels).After we left, we booked a stay (hoping for a better room), only to be told, we couldn't stay because room was dirty. I pay to stay in a room, THEY are paid to clean it. Do I need to get a new room every day in order for housekeeping to do housekeeping?
- 2/5
The beds were clean and staff friendly . That’s where the good ends . There was broken picture frames , open wiring under the AC unit , microwave didn’t work . Everything was run down . Bad neighborhood .
- 1/5
The hotel lobby is beautiful, but room maintenance is poor. Had to wait over 10 mins for desk clerk who was doing double duty with laundry. Worst sagging uncomfortable mattress ever! Internet service was 5 mbps & unusable most of the time. Clock & hair dryer didn't work. Lamp fixture falling apart.
- 5/5
Love staying here!!
- 1/5
I’m not one to write reviews, but hopefully this will deter someone who looks at this hotel, like I did, and think well it’s not that bad. It looks ok in pictures. Worst Baymont I’ve ever stayed at if not the worst hotel ever. There was blood on the curtains. The security door to the side was busted. There was police circling the parking lot every night, oh and a busted TV on the sidewalk when we left. 1 star do not recommend unless you don’t have another choice.
- 1/5
I am 74 years old and never rented a dirty room until now. Hairs on the bathroom floor, toilet. and wash rags. Nasty furniture. I was on a business trip. I did not opt for the cancellation option. I was too tired to fuss especially after working and driving all day. The first room had NON working heater and NON working TV. Was able to move to another room where the nastiness grossed me out. Then here I am carrying all my stuff to room Saturday night and the key did not work. Going with my stuff down to front desk from second floor to find out don't get key card near iPhone because it screws up the card. I will never chose another Wyndham hotel. Did not know how nasty they were!!!
- 5/5
They will work with you, if you haven't yet finished taking all of your belongings by checkout time.
- 5/5
The staff at check in was great
- 1/5
Only accept cash as a deposit. Never informed through website or booking if this stipulation. Ended up sleeping in our car.
- 4/5
.
- 1/5
Wanted $100 cash for incidental deposit
- 1/5
I left my room that I paid for because of how bad it was. I requested a new room due to power issues in the bathroom. The replacement room was not clean. All three rooms I had, had plumbing issues with the toilets. This has been the worse experience I’ve ever had with a hotel. Staff were rude and blamed Expedia for the service. Expedia has been awesome. Baymont was rude and lazy.
- 4/5
Staff were helpful
- 5/5
This my second stay here. I was comfortable. It was clean and quiet. Would stay again.
- 5/5
I liked that @845am, there was still plenty of breakfast food. Entering the room I was pleased to see that there was no carpet! Bathroom was clean but there was a used bar of soap left on the
- 5/5
We enjoyed our stay the first time around, so we went again.
- 1/5
I showed up, the clerk demanded I pay $100.00 deposit in CASH. He refused to put it on my card so I could not stay. I want my reservation money back
- 4/5
The property was nice and well kept. The room was well furnished with a comfortable bed. Friendly staff. The bathroom floor was not very clean and breakfast was very basic. But I would stay there again. Safe with lots of security cameras.
- 1/5
Tried to check in, nobody was there. Tried calling and never got a response.
- 4/5
Friendly staff, but the facility is in rough shape.
- 5/5
Hot water was out for 4 days and there is only one ice machine. But overall clean and friendly staff
Frequently asked questions about Baymont by Wyndham Columbia Northwest
Does Baymont by Wyndham Columbia Northwest have free Wi-Fi?
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Where is Baymont by Wyndham Columbia Northwest located, and how walkable is the area?
What's nearby
- Columbia SC Airport 6.3 mi