Hilton Los Angeles Culver City

The staff at this property were extremely polite, helpful, and courteous. The hotel itself is lovely, and our room was excellent—very spacious and impeccably clean. The only downside was the room's AC unit; the controls were not working as expected, making the room either too hot or too cold. However, when I mentioned this to the receptionist at checkout, she graciously compensated us with complimentary breakfast and coffee coupons for the hotel restaurant. Overall, a great stay with excellent customer service!

Was a mandatory 53.00$ parking fee.

I was told that my reservation would be on a higher floor and a better View I was on floor 7 and The View was over rooftop of a building and construction It would have been better at check in if I was told I was going to be on the 7th floor and that it didn't have a nice view. It would have been great to get my breakfast vouchers that I paid for when I checked in but I had to ask for them when it was time for breakfast. The microwave that I rented and thought I had to pay extra for was beat up and it didn't heat up the food properly but they did remove that charge and also took care of my valet at checkout which made up for a few things

Exceptional

The staff was fantastic.Very friendly and welcoming. One day our room was not made up but the staff compensated us with some lovely surprises including a free breakfast. The pool was great. CThe room was very comfortable. Also thechotelvis a 10 minute walk from the Westfield mall, which has many restaurants and great shopping. We were given a free breakfast, but to be honest, we wouldn't recommend buying the breakfast buffet.

I was a nice play to stay.

Good

We had a wonderful stay. Rooms were very specious.

Room was clean and quiet. Restaurant food was delicious.

Superb

I got a complimentary upgrade and it was a very spacious room with a view. The breakfast spread was not the best as they did not have any gluten-free options.

All was fine

Convenient location Nice helpful and kind valet guys So expensive valet service Business area and nowhere to walk distance (only a shopping mall)

Superb

My card was not set up to parking lot across the street and had to pay

Loved it . Location My card was not set up to parking lot across the street and had to pay

Water pressure in shower and sink was suboptimal for washing up.However, the room was clean and the personnel were extremely helpful and polite

beautiful spot. near Westlake mall. close to LAX and quick drive to Santa monica.

Beautiful grounds! Very nice luxury hotel. Parking way too high. Almost 50 a day to part is RIDICULOUS!! It’s disgusting.

Beautiful grounds! Very nice luxury hotel. Parking way too high. Almost 50 a day to part is RIDICULOUS!! It’s disgusting.

Exceptional

Valet and security staff were excellent. It was very relaxing.

Valet and security staff were excellent. It was very relaxing.

Everything was excellent

Good

Rude staff and only valet parking available. The place itself was fine

I parked for less than an hour, but I was charged the overnight rate. Is it possible to get a refund? I already paid the regular parking fee for the short stay as well.

Outside of Culver City proper

Clean, modern and comfortable. Outside of Culver City proper

Day shift staffs unwelcoming

Dated rooms. Small gym

Good, reasonable place to stay in a good neighborhood and maintained well.

The room was very clean and the staff was very helpful

Great staff!

Everything was good

The water at the bathroom sink smelled foul and all the staff said was "so sorry ". The exhaust fan didn't work and it was not fixed after spoke to the front desk eventhough I was told they would send maintenance up.

I had hairs in the bathroom shower and the sink. And also a long hair on the towels. Yuck.

Customer service was amazing. It was very helpful since we’re out of town

Very kind and helpful staff always asking if we need assistance with anything. Amazing place to stay at!

The room was clean and comfortable. The property overall was stylish and chic. My only issue is that everyone acted like there was no way for me to get change to tip the valet drivers while being forced to valet park. The initial staff I encountered at the valet was a bit dismissive as well when I was trying to understand parking options.

Clean room and good amenities

Yes

Everything was well put together. Staff was friendly. Rooms were clean! Atmosphere was amazing! Would stay again!

Didn't eat

The valet staff was amazing!

The people at the front desk were patient and helpful.

My room had several issues including broken AC that wasnt fixed. They moved us the next afternoon and took 2 times. 1st the wrong room. The tv stopped working both nights. We were over charged too

The room and hallways were very average to below average. Ice maker was not working on two floors we tried. the pool was not too clean. Staff was great.

breakfast was not free. everything else perfect.

Clean room staff friendly

Great place to stay

Second time I have stayed at Hilton Culver City. I like the cafe and bar facilities, self parking and close to shops.

Great time, staff was wonderful!!

工作人員有禮貌

Perfect location for a quick family visit. I couldn't have been more pleased.

Nice hotel, coffee sucks but clean

The property was very nice and clean and in a nice area. The restaurant was closed from 2-5 which didn’t work for me. You were able to order food at the bar. Food was very good. Just would have been nice to eat at the table at restaurant. Other issue had to book 2 nights as I was arriving early in the morning. Hotel only said I can call early to see if room available, even though reservations said there were. rooms available. even when I offered to pay more for early check in. I could not call in the morning as I was traveling. I could not risk not getting into room for 3-4. Was attending an event and it would have been too late for me. So had no choice but two book for two night. I felt they could have been more accommodating. .

.

Staff was friendly, helpful and personable. Rooms were clean, comfortable and the whole hotel was very well kept!

Great breakfast and awesome views and atmosphere

clean room and staff were very friendly and helpful

We were visiting our son so fortunately did not need to use valet parking. We basically only slept there. Didn't want to pay almost 20 dollars for a continental breakfast per person so we just stopped at a grocery store and bought our own. It was clean and the bed was comfortable so it met our needs.

Bar area was very comfortable with a full menu as well as a bar menu. I enjoyed the stay.

It’s fine

The staff were outstanding: courteous and professional. The main drawback to this property is cost of parking. You can park across the street and pay $48 every time you enter and then exit (so that's $96 a day if you come back to the hotel for anything during the day.) or you pay $53 + tax+ tips for valet service. So add $70 a day to whatever the room price is. Also, the pool is large and heated.

Great service

Great location!

The TV stopped working after the 3rd day. It would turn on, but it seemed to have an issue connecting to the OS and it wouldn't play Live TV. Found some long women's black hair in the shower in between the two glass doors. (I have very short black hair) cleanliness could be a little more thorough, but overall good.

Clean Room a plus, Staff very attentive

We when for a dinner, the server he was so rud, the food it was cold and the flavor no good..!

The room was clean and easy to find. The staff at the check in counter and valet were both great. We were going to a concert at the Intuit Dome. It was about a 15 minute drive to and from the hotel. Very easy drive as well so it’s a great place to stay if you’re planning a trip to any of the venues in Inglewood. The room was very quiet. We didn’t hear any other people around or above us. We couldn’t even hear the traffic on the freeway. I will definitely be staying here again in the future if I’m in the area.

Left hotel in the middle of the night due to cockroach scurrying across floors

Not very hospitable, staff is not knowledgable or courteous. Interior is old despite the modern veneer.

Room was clean, staff was very nice and blessed us with a microwave . Bell hop was also really fast and polite

I enjoyed my stay and the staff was very polite.

The room and lobby are nice and modern but the hotel itself seems kind of old, especially the elevators

the only thing was the wine was $50.00 a bottle, and I bought one, but after checking online, the retail cost was only $9.00, which made me realize I was gipped. I understand if it was a quality wine, but this was bargain basement JUNK in a classy hotel. Like this, the wine selection should not have been a screw top and 50.00. I wanted to have a relaxing drink with friends, and Uber Eats was 45 min out, and it was already after 12:30 a.m., but other than being jostled for that, it was AWESOME. Got to love LA

I wish they actually had a Starbucks also the smoothies were limited each day. We enjoyed them when we could get them

The staffs were all nice, property was clean.

Great hotel and location. The only thing to consider is the highway near the property... if you’re a light sleeper, ask for a room on the side that doesn’t face it.

Staff was extremely friendly and helpful. I had a minor issue needing housekeeping attention right away and it was taken care of immediately

good

Easy check-in /out Affordable self Parking overnight

Pool was small but pleasant

Came to a room with nonstop high pitched ringing and a shower full of hair and soapy water that was not mine and not draining

The room was nice the staff was really friendly and location was great close to the airport.

Great stay

Overall, I had a great experience. The only issue I had was some guests being able to check in before 4 pm, while others couldn’t. Seems a little unfair and borderline ridiculous.

Very nice staff and very accommodating

good and clean

Room was beautiful. Staff was very pleasant.

It eas great!

Cool

Edin is an excellent, courteous staff member. She made my stay wonderful and worry free

I think you need to let people know of $50 parking fee.

Love this hotel, service and food

Room was spotless. Not enough towels. But staff were very pleasant, friendly, and courteous, helpful especially I think her name was JoAnn at the front desk. She was awesome. I am terrible with names, but it started with a J.

Yes

Nice, clean room. Very nice staff, check in was a breeze. My new favorite Hotel in Culver City.

$50 valet only parking, expensive breakfast and bed was ok not the most comfortable

Did not have breakfast this time

Great location and value. The staff was helpful and even advised us on some things to do since we were just winging it!

Love the valet staff

I had a great stay but I don't think the hot tub was well maintained and we saw the same garbage day after day in the same area.

Hotel rooms are a little outdated. But the staff is great.

This was a very nice hotel and convenient to everything I wanted to do in LA.

The room was okay but the bath room needs more privacy. The staffs were courteous and kind.

After showing my expedia receipt, they gave me a room on the 7th floor (out of 13). Still not a high floor but after a long day of travel you take what you get

Clean and beautiful

Very clean. The staff was extremely helpful on checking in. Room is comfortable and clean.

Staff was good, room was in ok condition. Could use a fix up.

Our favorite place to stay

Spotless amazing stay

Clean room, friendly staff, beautiful hotel.

Very clean room and the staff are excellent, very friendly and accommodating. Bar/restaurant has great food, fresh and hot.

Nice room

Nice and safe location with lots of food and services nearby

Nothing in particular!

Very attentive

The breakfast was good didn’t have a vegan option. And didn’t get a chance to visit the bar because they told me they were closing soon

Great service, food was amazing, freeway was a little loud close by.

Room was clean, I didn’t like that parking was $50.00 a night and valet was the only option

This place only gets 1 ⭐️ due to the mandatory $50 valet service. No option to self park and no parking lots nearby (unless I was lied to).

Bathroom sink was clogged; Toilet holder was broken and so was hand towel holder. Carpet had a funny smell. Very pricey for the room I had

No

The room was clean and comfortable. The property was nice. The fitness center was in good shape. The parking was quite expensive and slow.

Charged me for parking, however, when I booked it said free valet parking

Great

Outstanding Staff - my elderly parents stayed here and I felt the staff took excellent care of them and were so warm and friendly.

Stay was great. Nice hotel, restaurant was good. Location was convenient and I was able to check in early.

Staff was great wish the rooms were warmer but overall great facilities

Great!!!

Everything

Everything was easy, no hassles and just a really smooth one night stay.

Spacious rooms and great amenities. Walking distance to mall and location restaurants.

Rooms are clean and hotel bar is nice. Everyone is very friendly. I wish the rooms could be a little cooler. The thermostat doesn’t go lower then 65.

Nice

Beautiful stay

Spacious hotel… friendly staff… highly recommend.

The room was extremely noisy, right beside the highway. The hotel overall is nice however it is situated on a really busy road so unless you are situated right in the middle of the hotel looking over the courtyard you will be getting minimal sleep. The staff were nice enough to move us on night 2/5 once a room became available but it was not great.

Clean room, friendly staff, great pool! Had to ask for coffee to be restocked, but other than that no issues.

good

The staff were extremely considerate and accommodating! They even checked up on me throughout my stay via text. The entire hotel was very clean as well.

The room was in a good shape but I wish I had a fridge in my room. The service was great too.

Everything was good

Great location and staff

Amazing

Clean and spacious room

Arrived very late each night and found area to feel safe.

The bad: room was stuffy, windows sealed shut, could easily hear guests talking in adjacent room. Bathtub stopper was broken. The ugly: the sink in the room had a nasty stench, probably from so many guests using it. YUCK The awful: $45 a night to self-park, $60 valet. I used street parking on Mesmer two blocks away but it didn't seem super safe to leave my car there over night. "Organized highway robbery" is how one employee put it.

The bar staff is hit or miss. Communication (great vs ok) with the bar staff is dependent on who’s manning the bar. The plumbing in room 602 needs special attention. Twice during our 5 day stay, maintenance addressed the toilet leaking water AND while the room next door was having trouble we had a cockroach the size of the middle finger crawl out of our toilet! There’s a sewage smell in 602 sink water that needs to be addressed as well.

I recommend it.

.

When you login to use the WiFi you are asked for your Hilton membership login (I don’t have an account and I don’t want one) if you say you do not have an account they give you the choice to register or they tell you that you can pay for the internet or they will slow it down. If I’m staying in a hotel and spending over $1K in the course of this trip why is it reasonable and ethical for them to throttle my internet or make me pay more for it? Because I did not consent to them scraping any more of my personal information with another hotel membership? That was ridiculous and up until that point I would have said it was a lovely visit. But due to the business principles of that tactic I simply won’t come back. Also if you are using a car add $50 a night for parking. There are no nearby structures to park in and no alternatives.

The walls in our room were filthy, but the dust can only be seen when the back lights are on. There are words written in the dust from many customers. There was no lock on our bathroom door. I have a 9 year old and felt like i had no privacy. There was a hole where a lock once was. Beds dipped in the middle. Pool wasn't very clean. It was just an ok hotel. Staff were nice.

I was assigned a room near the elevator. The room absorbed all of the noise from people in the hallway. The room wall plugs were broken on the nightstand. The refrigerator in the room was broken. I called the front desk multiple times but the refrigerator was never replaced.

The bed sheets had a weird smell

The AC vent &/or bed was not laid out or properly thought of. The vent was directly to one side of the room, air flow hit the wall across and to the person sleeping below & across. My hair flowing as like a hair commercial. If it was turned up to decrease the flow the rest of the room got hot but turning it down made that person sleeping facing the vent terribly cold. Yes, covering oneself from head to toe was the solution but very uncomfortable.

An interesting experience for Hilton property, after being charged randomly on my card with no excuse for why- staff really came off irritated? It was an eye opener. Be aware of the security deposit on check in. Room was nice and good housekeeping, facilities.

Cleaners were really nice and efficient. Other than that, the room was average, overpriced, and small. They charged additional fees outside of the deposit. Unclear communication.

AC was not working on first day, but day fixed it for second day!

Everything was great!!!

Extremely friendly and attentive staff, beautiful rooms and lobby area. We enjoyed the hot tub and fitness rooms and the restaurant was great quality and value!

Service at restaurant is always great.

Every good. No complaints other than the half flush button on the toilet doesn't drain toilet paper

Room was average overall and comparable to other hotels. Bed was uncomfortable and mattress felt old. The sheet/duvet/sheet combo was a nightmare. AC was loud, blew directly on the bed and temp was hard to keep consistent.

The room door needed a hard push to lock.

Buena y limpia

I placed an order for room service and never received the food.

Was concerned to learn on arrival that the overnight valet parking fee was $50. Alternately you can park in the lot across Centinela(a very busy street) for $45.00 and walk about 5 minutes to hotel. Then there is a $75.00 a night “security fee” that is refundable 3-5 days after check out except the parking fee is deducted from the security fee.

Not now

Good

The pool and hot tub were awesome and loved the bed … clean

The staff are not friendly, not approachable. The valet parking is terrible and aweful . The next day of our stay we decided to changed from valet parking to self parking. It’s faster that way.

nice

Staff was great & room was comfy

I love the hotel & the staff was AMAZING . Rooms were cleaned and restocked.Ladies at front desk were so informative on things to do in LA. Bartenders 10/10 lol! I will recommend and return back.

Even though parking is across the street it is still a Top Notch hotel! It was convenient for me visiting family. This will be my hotel of choice.

Staff members were welcoming & helpful. Pool & hot tub were amazing after a long day! Cafe was okay (not the best coffee but not terrible)

Property was fine. Clean and spacious. But freeway noise was bothersome. I couldn’t sleep much. I would not stay there again.

Good

Staff in general were not very nice.

I was at the property for a short stay, but lived it as it had a very nice lobby area with several spaces for private group conversations. The coffee counter/ breakfast bar is staffed and had efficient service. Also loved that it had a full service restaurant so late arrivals can get a bite to eat.

Great place! Everything is up-to-date and modern. Friendly, helpful staff, they made it easy!

This newer hotel on the outer edge of Culver City was easy to get to (on the 405), clean and comfortable. Staff was friendly and helpful. Didn't use in-facility dining: the Westwood Mall is less than half a mile away. Parking was kind of pricey ($50 per night for valet) but convenient.

Convenient location. Slightly less expensive than Marina hotels. Staff very courteous.

Everything was sparkling clean and the infused water was also a great touch.

The property was very tuff boi

My guest were very satisfied with the stay. This hotel id large and beautiful. Thanks Hilton Culver City!

Great staff and great location

Very friendly staff, great location and all around great experience.

Nice place

I appreciated the breakfast buffet. It made the first meal of the day healthy and filling.

Nice hotel, good location. The lobby is very very nice, modern with good vibes, great bar in lobby and sitting areas. Once you go to the elevators is where you notice it is a bit rundown. This is true not only for the elevators but the hallway as well. The room is updated and modern as well.

The staff were very friendly and helpful. The lobby area is well set out and they make really good coffee.

The location is excellent, and the staff is friendly. The only issue was the parking. It was expensive, with valet parking costing $50 per day and self-parking costing $45 per day.

Clean, spacious room. Excellent service from all staff that we interacted with. Clean and spacious lobby, restaurant and bar area.

Great place comfy beds with a quiet,kid friendly green area/lawn

Nice spacious, clean room.

Hotel was quiet and the room was clean.

This property was completely renovated and it’s beautiful! I love this Hilton for a little staycation getaway! The self parking at $45/night is crazy though!

Disappointing, we stayed for 2 weeks, food couldn’t be kept in the fridge because it would freeze and the bathroom door was stiff, both of which I asked to be looked at and neither were rectified. Reception staff could do with some customer care training, valet staff were excellent. I spent over £4k dollars on my stay and when I asked for a late check out I was given an hour. I asked for details of my charges at checkout and was told I would be emailed a receipt which has not been sent

Room was not properly cleaned. There was hair on the dresser. The fitted sheet on one bed was dirty (hair and toenail found at the foot of the bed). The bathroom was also not properly cleaned. Wrapper found under sink cabinet. Would not recommend staying here again.

Bed comfort was amazing

Great location and great staff

Very clean, friendly staff

Check in person told me the valet parking is $50, the hotel has self parking across the street for free, at no charge. *After I checkout and told me that my bill all clear. Then they charged my credit card $45 per night for using self parking across the street. Be carful as they proficiently lie to customers. Their valet parking manager/supervisor is very rude, ignore people, have empty parking at hotel door but do not allow people to use for 15mints to check into the hotel, they tow away a residence car.

We were pleasantly surprised by this hotel. Very nice. Clean, stylish. The breakfast restaurant is nice, as is the coffee shop. Staff were young, interested and knowledgeable. Parking is easy, but expensive - there are no other options. Very nice place. Also, pleasantly diverse - I wish everywhere was like this.

They said your previously before I really like this hotel would book again

Great place for our trip

Staff was wonderful and the hotel is amazing. I love this Hilton and will be coming back

FRIENDLY SERVICES and VERY CLEAN ROOMS

Ordered room service. The food tasted great especially the steak fries.

It would be nice to have more menu choices, I know many hotels have cut back dining options due to still bouncing back from covid waves, inflation, etc. but when you can, some more variety would be nice for guests. Take care and thanks for being in Culver and being such a lovely hotel.

.

The property is close to sofi stadium making it east to enjoy concerts without being to close to all the crowds.

Great location and friendly staff

The staffs are all nice. Wish more stuffs or stores etc are around on that street.

When I checked in the front desk was very short and transactional. I didn't feel welcome nor did she review the amenities. It wasn't busy so I was disappointed in the service. Their conversation prior to me walking up was more important

Great service

Had to call the front desk and engineer/plumber twice before they arrived. Water continued to gush. No compensation wa offered. Just a room change and a bag of snacks. Very disappointing from Hilton. Would appreciate a refund to cover the cost of damaged boots and inconvenience

Great stay! Convenient location close to SoFi

Excellent hotel for the price

Good location for getting around the city.

I was billed an unexpected 75 dollar fee. Than when I checked out was billed a random 6 dollar fee and none of the staff can explain. The front office staff was very nonchalant

Everything was great except the air conditioner in the room which literally roared and blew

When I want a clean, comfortable and affordable hotel in Culver City, I always stay here. The restaurant is consistent with breakfast luncheon dinner. This isn’t a fancy hotel but very clean and quiet, plus my dog loves it!!

stayed here for an event and it was the nicest hotel i’ve stayed at! definitely recommend

Great,

The shower grab bar was loose. Safety issue. Also, the conditioner bottle was empty so apparently they are not checking on a regular basis

Bathroom door is not wide enough. Parking fee $50 too high.

Everything

It was a nice hotel

Great place to unwind.

This is an excellent location if you are traveling to LA. It’s not too far from Venice Beach & Santa Monica Beach. About 20ish minutes from UCLA area & Hollywood. Property was gorgeous, friendly staf, clean room, and comfortable bed.

Really nice hotel, great staff, location isn't great for anything other than LAX and Marina Del Rey. Hotel restaurant wasn't great, seemed rushed and microwaved, but who really wants to eat in a hotel anyway? I'd recommend if you're near or have to be near LAX.

Amazing hotel. Stayed here for one night with my fiancé, as we were attending a concert at SoFi Stadium, from the hotel to the venue it was about a 20 minute drive during traffic which was perfect for us. Check in was quick and there is self parking directly across the entrance for $45 or valet for $50. Lobby, hallways and room were clean. Bed was comfy, too! Will definitely be staying here again if we are ever in the area.

All good

Self parking is $45 and its across the street. $50 for valet is ridiculous. They dont do regular house keeping. Have to request it if you want your room clean. Will never stay here again. Do not recommend.

Nice hotel, the only complaint I have was the parking fee of $50/night. My room was on the first floor so it was pretty loud/noisy. But nice hotel overall.

I would have liked more information about parking , valet and self parking in advance. I appreciated the complimentary breakfast, the breakfast was good, overall amenities were nice but steeply priced for my budget. Thank you.

Great check in, service at the bar was excellent, loved the outdoor seating areas, their food was good! No complaints, this was a great stay.

Very nice!

Thank you!

I booked 2 queen beds for 2 nights. They gave me 1 king bed. Why they made mistake because of our hearing impaired? Disadvantage?

Comfortable room; convenient location; friendly staff.

This hotel was amazing! I love being able to check in on my phone before we even got there. We have the Hilton App so we also got our room and room key by phone hours before we even got to the hotel. The staff was so great!! Didn’t have any unpleasant experiences. Everyone was so helpful and friendly. The hotel was warm and welcoming. The rooms were clean and updated. The blackout curtains were great! The rooms had fully stocked and full size amenities. The beds were comfortable and the room was clean. The food was good. They had a little area with an ATM, snacks, drinks and any items you may have forgotten. Close to everything with easy access to freeways. We couldn’t have been happier!

Great food in the hotel, nice pool.

It was great! Rooms were huge, bed was so comfy. Loved the food at the bar!

There was some loud people (guests) there, but the hotel was really clean and elegant. Some of the front desk and valet staff were really friendly.

Breakfast is expensive. The bartender remembered my drink and that service was good. Overall, I probably wouldn’t stay here again.

Nice

Nice enough place but the parking situation wasn’t good.

We like the Hotel.

Even though the room showed a chair with an ottoman, my room didn’t have an ottoman. Called front desk & I was informed that some rooms didn’t have an ottoman but they would see if they could locate one. Never heard back from them. The chair was very uncomfortable

The only issue we had, is that no one could provide change for tipping the valet. The front desk staff along with other internal staff didn’t seem concerned about this. Maybe

Everything was first rate including all the staff. Felt very welcomed

Downside is parking here. It is expensive and the self park automated system did. It work for most patrons while we stayed there. It is across the street which means you would be stuck either at the parking gate or behind others until someone went across the busy 4 lane road to get assistance. They said there is a help button at the kiosk but there is not. For 47$ per night the system should be More reliable. Also the staff I mentioned this to at the front desk was rude and told me to talk to the valet manager. However, the valet staff were some of the nicest and most hospitable staff you could ask for.

Very friendly and accommodating staff. Pool and kids area were excellent, as was the bar. Only 2 slight negatives were the breakfast buffet (well below par considering $34) and the water pressure in the shower.

the lady in the front desk was really nice i think her name is Teá

Friendly staff

Clean room.

Amazing

Average

Took a trip to go to Disney. Very convinient