Burgundy Inn and Suites
About Burgundy Inn and Suites
Burgundy Inn & Suites offers pet-friendly accommodations in El Paso. Rooms are fitted with a TV with cable channels. All rooms are equipped with a private bathroom. For your comfort, you will find free toiletries and a hair dryer. Burgundy Inn & Suites features free WiFi . You will find a 24-hour front desk at the property. Peoria is 29 mi from Burgundy Inn & Suites, while Bloomington is 19 mi away. Central Illinois Regional Airport is 19 mi from the property.
Amenities
- 24-hour front desk
- Meeting space
- Café / coffee shop
- Self-service laundry
- In-room refrigerator
- Family friendly
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel receives mixed reviews with guests appreciating its convenient location and cleanliness, but expressing dissatisfaction with various aspects such as breakfast options, room amenities, and staff behavior. Some guests experienced issues with their reservations and charges.
- Convenient location
- Clean rooms
- Poor breakfast options
- Issues with reservations and charges
- 3.5/5
Just needed a cheap night's stay as passing through
- 2/5
Stained bathroom towels and washcloths. Breakfast was two different cereals and oj.
- 1/5
Sheets dingy and smelled. Refrigerator made so much noise we had to unplug it. No breakfast as stated.
- 2/5
They lost my reservation, I was lucky to get another room.
- 2/5
They lost my reservation, I was lucky to get another room.
- 4/5
Room was clean. We were in one of the pet rooms. I think there should have been a throw rug. Our dog kept slipping. Was disappointed in breakfast. Or lack of choices. Just coffee and cold cereal. Bed was comfy.
- 1/5
We had to switch rooms because the air conditioner stopped working. The next room did not have a microwave. The clerk brought one and had to sit it on our table. There was a huge amount of white powdery substance on the bathtub and door handle. The bed was hard as a rock.
- 4/5
Very clean Parking was a pain. Not able to park on same side of building as our room
- 4/5
Very clean Parking was a pain. Not able to park on same side of building as our room
- 3.5/5
Room was clean, comfortable beds. Very limited breakfast cereal, bread, oatmeal, coffee
- 3.5/5
Very limited breakfast cereal, bread, oatmeal, coffee
- 4/5
This is our third stay here. We work alot in this area alot.. We love it here its not in a congested spot very quiet and out of the way a bit ,but still have direct access to the highway. Always friendly service, hot showers, and comfortable beds. Everything seems to be new. I think they went through renovations. We will be coming back! Never have had an issue here.
- 3.5/5
Good
- 4/5
Great
- 4/5
Continental
- 2/5
The fridge wasn’t cold and smelled of mold. The towels had stains on them. The internet was bad at best. It shows signs of improvement if management stays the course but it’s going to take time I presume.
- 2/5
towels where stained, and no hand towels, bed sheet had stains also. no tissues or drinking cups in room. water on the floor in hallway by ice machine. Breakfast was two kinds of cereal, milk, juice and weak coffee.
- 1/5
The room looked clean, but it wasn’t clean. Moved the chair and there was dirt in the corner. The shower curtain was dirty at the bottom, there was only one towel and the hand towel was stained with spots in Expedia. It is advertise as pets were free and there was a full breakfast. This was not true. The charge for pets is $25 each and breakfast was coffee which was horribleand some dry cereal. False advertising I would not recommend this place to anyone.
- 1.5/5
Bed was comfortable and staff tried to accommodate. Under construction, but not noted on the app. Several things in the first room didn't work (i.e. TV, Internet, Fridge). 2nd room was better, but not finished so no smoke detector, internet still spotty and towel bar falling off the wall. This place is currently undergoing a remodel so hopefully will be better in the future.
- 1.5/5
Bed was comfortable and staff tried to accommodate. Under construction, but not noted on the app. Several things in the first room didn't work (i.e. TV, Internet, Fridge). 2nd room was better, but not finished so no smoke detector, internet still spotty and towel bar falling off the wall. This place is currently undergoing a remodel so hopefully will be better in the future.
- 4/5
Very good
- 4/5
Very good
- 5/5
Exceptional
- 3.5/5
Could clean the rooms more frequently
- 3.5/5
Could clean the rooms more frequently
- 3.5/5
Good
- 3.5/5
Good
- 4.5/5
Superb
- 4/5
A freezer section in the fridge. Directions to our room ? Soap/shampoo poorly provided.
- 4/5
Location for our way home. A freezer section in the fridge. Directions to our room
- 2.5/5
Passable
