Baymont by Wyndham Elizabeth City
About Baymont by Wyndham Elizabeth City
This Elizabeth City, North Carolina property has Free Wi-Fi available. Elizabeth State University is 1.7 mi away. A flat-screen cable TV, small refrigerator, and microwave are provided in every room. Extras include a desk and hairdryer. Select Best Western Elizabeth City rooms have a sofa. The reception is open 24 hours, and a mini-market is available. A business center is available for a fee. Southgate Mall and the Museum of Albermarle are 4 minutes’ drive away. Port Discover, a hands-on children’s science center, is 2.5 mi from the property. Great value with quality extras. Whether for leisure or business, the SureStay Plus Hotel by Best Western Elizabeth City is the perfect choice for those who like to travel simply and casually. Find the amenities and service you expect at SureStay Plus Hotels.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews collectively indicate a subpar experience, with many guests expressing dissatisfaction. The majority of complaints revolve around cleanliness, maintenance, and outdated facilities.
- Staff friendliness and helpfulness
- Convenient location near shopping and other amenities
- Poor cleanliness and maintenance
- Outdated facilities and furnishings
- 3/5
Your continental breakfast needs help . Your only choice was waffle and cereal. No eggs , sausage, bacon or fruit. I fully expected better for the price of the room.
- 5/5
It was good for my needs. I was only staying one night. The continental breakfast could be better.
- 1/5
When we arrived the lobby smelled of BO. The carpeting in the hallways was disgusting. The second floor smelled like weed. The room was disgusting, I didn’t even take my socks and shoes off. The linens looked clean but the bed was so hard and uncomfortable! I almost just slept in my car.
- 1/5
The room,Bed shower all terrible. Was not clean and smelled horrible, we cleaned the room after we bought items to take care of it as well as scented plug ins. The room and the entire hotel smelled like marijuana.. If we could have gotten our money back as soon as we arrived we would have and found somewhere else to stay. We will not ever stay there again.
- 2/5
Total disappointment, don’t believe the photos.
- 5/5
New carpets in hallways
- 4/5
Looks like they are working hard to improve the hotel. Lots of very fresh paint. Room was very comfortable. No drinks or drink machines come thirsty and have to go out to get something.
- 3/5
The room was clean except the bathroom toilet. The bathroom smelled liked pee. No ice bucket for ice. The refrigerator doesn't get really cold. Has a hard time opening the door because it was fresh painted a couple of days ago which made the door hard to open. Needed a bigger trash can in the room. If they upgrade the things they needs to be done, this hotel would be a place to stay. Very convenient to places to shop and eat.
- 2.5/5
The property needed a lot of work. Plaster on ceiling was different colors; plaster in bathroom also. Rust around the window and not what I thought I was getting. The ice maker did not work on the first floor so I had to go to the second floor when I needed ice. I misread the first question. I liked the location.
- 1/5
Moldy room, staff that lies when we tried to complain, disintegrating furniture, ac is moldy and leaking water onto the carpet. Don’t stay here, we left 10 minutes after we checked in.
- 3.5/5
There were 2 blueberry looking muffins about the size of a quarter so I didn't have any breakfast.
- 5/5
Every thing was great and the staff was nice breafast great very quiet we enjoyed the stay
- 3.5/5
Good access NA
- 1/5
The room was absolutely disgusting. The couch had blood stains and white stains on it, the dresser was missing knobs, and there was black mold around the toilet and bathtub. Both air-conditioning units were cracked, and although it looked like they attempted some cosmetic repairs, everything was done very poorly. The carpet was also dirty and looked like it hadn’t been cleaned in a long time. To be completely honest, the condition of the property made it feel more like emergency housing than a hotel. I would strongly recommend staying somewhere else if you’re visiting Elizabeth City,N.C.
- 4/5
The facility was nice-ice maker was broken, and the breakfast didn't offer much
- 1.5/5
Everything else
- 0.5/5
Nothing The hotel is old with stains on ceoling. Bedding was clean but old covers. Breakfast was a joke. No milk for cereal.
- 1/5
nothing everything the people were very rude didn't want to do anything to accommodate us for early check in told us no rooms were clean and meanwhile the cleaning lady had her kids there feeding them lunch in the breakfast area instead of cleaning a room
- 4.5/5
There was not enough variety for breakfast provided.
- 2/5
Water from the faucet in the tub was yellow. And floors had not been vacuumed. The AC worked very hard to keep the room cool and the staff was very inattentive and did not seem to care about guests checking in as they were either watching TV or on the phone with friends and or family while I was checking in. Lobby did not smell the cleanest and the breakfast was poorly displayed.
- 2/5
I could have stayed at a better hotel. It was much better last year not sure what happened. The employees were not the best. I will be at a better hotel next year for the festival.
- 5/5
The hotel is a bit worn out (4 starts), but it is very well maintained and the staff is supportive and helpful. A regular continental breakfast is included, which makes it convenient to start the day. The location is also a big plus, with a shopping plaza nearby and plenty of restaurants in the area. Overall, it was a comfortable and convenient stay.
- 2/5
Location Shower was old, very little water pressure, it wasn't pleasant.
- 0.5/5
The pictures that they portrayed online for booking was not how it was in person at the property
- 3/5
lots of area was under renovation. Could not use elevator.
- 2/5
Any of it.
- 2/5
Hotels.com website doesn’t accurately share the condition of the property.
- 4/5
Location To firm a bed.
- 2/5
It was close to where I needed to be. No one was managing the front desk when I arrived. I had to call the hotel for someone to come from the back office & she was on her cell phone. Breakfast consisted only of waffles and juice.
- 1.5/5
Remodel ASAP. The bathrooms are terrible, if I could, I would have left. The bathroom door had a whole in the door and just spacul over and painted. The smell entering the hotel wasn't pleasant. The TV didnt work. The tubs were moldy. The front door safety lock didnt do anything, we could just open the door. The rooms were dingy and creepy
- 2.5/5
There were no additional blankets available for the pull out couch. The "breakfast" provided was extremely limited with no hot items available.
- 2.5/5
Couldn't check in 30 minutes earlier
- 0.5/5
Yes. It was filthy, disgusting, and not able to be slept in. Dirty floors and curtains. Stained furniture. Hole in bathroom door. Mold. COCKROACHES! Worst experience of my life and unwilling to give full refund even though we walked in and right out
- 3/5
Just OK. Breakfast was weak. No working ice machines.
- 4/5
Seemingly family ran. All the flooring and fixtures throughout this hotel are brand new.. The gym is small and the room was small but new and clean. Bed was comfortable. Linens were nice and shower pressure was great.. worth the money we paid to stay there.
- 2/5
Bathroom in room smelled like a porta potty and the room had a foul odor. Desk receptionist talked on personal call in speaker phone the whole check in process and said 5 words to me during check in.
- 3/5
Decent hotel however maintenance is needed, staff is friendly & easy going, hotel room was clean. Complimentary breakfast was decent as well. for the price is appropriate.
- 3/5
The hotel was tidy but not well maintained. The elevator got stuck with us inside it. It wouldn’t let us push any of the buttons including the call button. I had to use my cell phone to call the front desk. They knew exactly what was wrong (the up button gets stuck) and fixed it quickly, which seems to indicate that it has happened before. The room was ok but shabby. The bathroom door had a huge dent in it and wouldn’t shut all the way. The staff was friendly and kind.
- 2/5
Proper seemed like it was not up to date. The rooms were outdated and smelled like mildew. There were holes in the walls in the hallways and the bathtubs had stains. The carpets were sticky and the sheets were rough. Would not recommend to anyone and will not return
- 3/5
Location The condition of the bathroom, the sound of the air conditioner in the bathroom, and size of room.
- 4/5
clean and fresh
- 2/5
Location Meager breakfast with no proteins. Facility needs updated badly
- 0.5/5
There was nothing to like. The room was filthy. The chair was covered in massive stains and even blood. Set it outside of room and no one addressed it or took it. Front desk didn’t speak other than asking for name… no greeting. No information on where to find the room or what amenities there were. Just a large, rude black woman who clearly hates her job. Or maybe she’s racist. Either way, very unprofessional, rude, and a horrible example of your company sat right in the front. Checking out was just the same. She was on a personal call on her cell phone and didn’t even look up or acknowledge that I was returning room keys. I’m going with racist and lazy. Breakfast bar was atrocious. Very sticky and lacking. The waffle area had a lingering, pungent smell. The milk for the cereal was warm. Safe to say, the food was not eaten. There were boxes and large pieces of equipment EVERYWHERE. Maybe they were remodeling an area, but there were no safety measures put in place to avoid the hazards. There was no information in the elevator on whether it had ever been serviced and no information inside to contact if it got stuck. Horrible.
- 3/5
Stayed overnight, it was decent.
- 3/5
Our room didn't have a coffee maker, hairdryer or ice bucket. They did find us a hair dryer when we asked for one. The beds were comfortable and clean.
- 3/5
No cable, water pressure sucks, beds hard, no water pressure!
- 3.5/5
Bed was comfortable
- 3/5
Did not get in the pool, room darkening curtains were in bad shape, pluming needs attention
- 4/5
Super nice. Looked just as it did online.
- 3/5
The hotel smelled like it had sitting water throughout the building. 2/3 rooms we occupied had sticky floors, and roaches in one. I will never stay here again.
- 2.5/5
good location no hairdryer in room. Air conditioner was loud.
- 2.5/5
Wonderful staff Being fully booked placed quite a bit of pressure on the staff. With the ongoing remodeling hard to justify the rate.
- 5/5
The ice machine had a problem. We had to ask for a hair dryer and ice bucket; otherwise it was all good.
- 5/5
Clean room;
- 4/5
We arrived early and our room was not ready. However the check in clerk was very nice and we only had a short wait. Hotel is older but being remodeled. Our room was clean with exception of the bathroom - the air vent was caked with dust/dirt and we saw one roach.
- 2.5/5
Close to my destination Old property and need upgrades. Breakfast was terrible.
- 1/5
The condition of my room was unsatisfactory! There were cobwebs hanging from the ceiling, the sink was stopped up with water when I was washing my hands, hardened water around shower head and the carpet was sticky. One of the worst experiences I’ve had at hotel!
- 2.5/5
Rooms need to be remodeled, plumbing, hvac.
- 0.5/5
That I don't have my refund
- 3.5/5
The room was very clean and the bed was very comfortable The shower water was running slow and it took a minute to get hot and it has a poor choice for breakfast which could have been better and the air conditioner sound like paper was blowing in it
- 3/5
Very weak. very little to chose from. Milk was souring a couple days. That being said, not that many people were staying there so a lot of breakfast may have gone to waste if preped. Basicly there was cereal, bread, yogurt, some P B and apples. also had a waffle machine. For the price, I would not call this a complaint. More of an observation. Lobby and halls had a slight unpleasant smell. Room was find. Day desk person needs to stay off of his phone. and when he is on it, needs air buds. No one wants to hear that shit.
- 1.5/5
Didn’t eat there. The upkeep is not good: fire alarm was beeping, phone cord broken, radio not working, drawer to night stand nasty, ice bucket had dirty water in it and no liner, one airy conditioner was blowing warm air, the other one quit working and was reported, bikini underwear in one of the chest of drawers, table was almost falling down, carpet on wall was falling down, soap plate was dirty, one chest of drawers had sticky substance on it, shower curtain looked like it had been used as a drop cloth and was complete with paint on it and a food stain on the inside of the curtain, the loveseat’s seat covers were not on properly and were not zipped up, window open, no cups in the room. Need I say more? On the other hand, the beds and towels were nice.
- 5/5
Very clean friendly area and hotel
- 2/5
Okay
- 3/5
Bed Old,elevator, smell was terrible changed room 4 times not great
- 5/5
Nothing
- 4/5
The staff is always accommodating! Very Polite! Smoke in hallway? my 12 yr old son came up for a few n didn't like tht at all!
- 1.5/5
Outside looks great!
- 3/5
Convenient Shades did not close and were torn and stain on carpet
- 5/5
I loved everything about it Everything was really nice
- 4/5
It was nice and clean. Good location. The elevator was not working. The continental breakfast was very simple.
- 0.5/5
Smelled of dope, half the stuff in rooms were broken, husband got stuck on the elevator. Blood on walls. Very outdated
- 5/5
The room was spotless. It was one of the cleanest rooms I have been in and I have been in many. Hats off to someone who is doing an excellent job. It was 5 stars clean.
- 4/5
Room was clean. Breakfast was good. Staff was friendly and accomodating.
- 5/5
good room
- 1/5
I never made the stay due to inclement weather (snow). I had made the request to cancel online on 1/28/26 at 7:20 pm but it appears my request never went through therefore I was charged for the room.
- 5/5
Clean room at a great price.
- 3/5
Good overall stay
- 5/5
Staff was amazing as always. Tub had a few hairs in it but the stay was comfy
- 5/5
Clean rooms fast check in
- 5/5
Very clean
- 3/5
everything was good until next day in the morning by 9am, staff people
- 5/5
Easy check in, quiet atmosphere, conveniently located
- 3/5
Was not impressed. The coffee maker was out of order, and the so-called breakfast left a lot to be desired. Front desk personnel were not dressed very professionally. I don't think a hoodie with the hood up over your head cuts it.
- 1/5
Upon arrival, I was greeted by the receptionist who was preoccupied with his phone, taking approximately five minutes to acknowledge me. When I posed a question, he reacted with noticeable irritation. The room's lighting was excessively dim, necessitating the door to be left open to locate a well-lit area. The room was remarkably dark. The ceiling appeared to have mold that had been painted over, or possibly it was a former smoking room. The air conditioning was not functioning, resulting in an uncomfortably hot room. The door did not seal properly, allowing hallway light to seep through the crack. I felt a sense of unease. The breakfast offerings were subpar, consisting of waffles without accompanying meat, juice, or other desirable options. The lighting flickered on and off, and the electrical outlets were non-functional, requiring me to search the room for a suitable plug for my phone. The room was small, and the bathroom was in dire need of replacement. I awarded the establishment a single star solely for the purpose of completing this review. I would not recommend this establishment.
- 2/5
Room light wasnt working room was very tacky
- 2/5
Front desk wasn’t there when arrived. No note to say will return when she did arrive she was nice but looked very unprofessional- abdominal showing- The room cleanliness of give a 2 - bed sheets where ok the liners disgusting - I slept on my extra clothes- it was late and didn’t want to travel more- the floor every time you got back I. Bed had to make sure you took your socks off and but back on before stepping on the floor or you would have something In your bed— bugs on the ceiling so dead some alive I’m praying they aren’t bedbugs - the lamp looked to have mold and the vent in the bathroom was so thick with rim I would have been sick - the bed frame had something on it and the wall had food or mud really hoping it wasn’t poop
- 3/5
Came back later to find out that they were in my room. About 2hours after that trying to rest and a maid comes in! No knock on the door nor announcement
- 5/5
The room was very clean and the staff was extremely friendly
- 1/5
The heat works, the only good thing about the room.
- 2/5
The room did not look as advertised and the breakfast was lacking
- 2/5
Carpet was dirty, breakfast was lacking
- 4/5
This hotel was a good value, it has warm water, good temperature control in rooms and it doesn't smell.
- 5/5
Staff does a really good job
- 5/5
Ok
- 3/5
The bed was clean and comfortable. The room need a r
- 3/5
AC didn’t work, smelled weird.
- 1/5
You get what you pay for. I was greeted entering the bathroom by a cockroach.
- 5/5
Very clean, staff very friendly. The furniture needs a update but you get what you pay for and it's very clean and their gym is very underrated
- 5/5
Staff at the front desk was absolutely fantastic. Didn’t remember the young lady’s name but she makes you feel welcome.
- 5/5
Front desk is absolutely wonderful great attitude
- 5/5
Prices have been great and so has the service
- 3/5
I property was average but staff was really nice
- 1/5
The breakfast was only cereal and waffles. You couldn't get an extra of anything. The room was disgusting. I felt very unsafe out front. Will never be returning.
- 1/5
Very Limited
- 5/5
We have stay in this hotel every year and is okay, clean and the staff at the front desk is friendly. I was disappointed the hot breakfast were gone and that they only have one room with rolling in shower. the room is very crowded and not space for my husband to move with his wheelchair. the only room we have use for several years needs to be renovated to accommodate handicap guests.
- 4/5
I’ve got no complaints about this hotel. For the price point is exactly what you expect. There’s 24 hour coffee, ( it’s not very good, but I don’t want to nitpick.)
- 5/5
My stay was very pleasant. Staff was amazing and the overall atmosphere of the hotel was wonderful and it was immaculately clean.
- 3/5
N/A
- 2/5
This is the second time I’ve stayed here the bed is great, I love
- 1/5
The room had a musty smell to it, which at first I chalked up to maybe not being used in a while , and the a/c not running. However, when I woke up in the morning I stepped out on the side where the a/c was and the floor was soaked around the a/c. So, now thinking there may be mold under the carpet due to water from the a/c. Additionally, the tub is in slight disrepair. Furthermore, we have never had a hotel try and charge us before we got to the hotel. Normally, they do not charge us until we get there. The hotel tried to charge us three times before our arrival. Lastly, the next morning when we spoke to the front desk agent about the a/c and that we were going to check out early, he was playing a game on his phone as my husband was trying to speak with him.
- 4/5
Clean room Staff very nice. Accommodating for elderly on first floor.
- 5/5
Very nice
- 5/5
Amazing, Amazing!!! Great staff, great rooms, room service everyday without asking. Bed was very comfortable. Very quite!
- 1/5
The ceiling looked like it was patched up on the perimeter. The paint job looked like it was done by children. The room smelled like cigarettes. Tables were chipped. Draped were ripped up and carpet was dirty. I will never stay here again. Absolutely disgusting.
- 5/5
Customer Service
- 3/5
Needs to be updated
- 3/5
Only said as a one night and go. No restaurants open late.
- 3/5
The stay was ok the queen beds are not queen they are full size bed and there was no breakfast
- 3/5
Decent property, close to everything, room feels like a jail cell. No
- 1/5
It's one of those sleep on top of the covers kinda places. Find somewhere else!
- 5/5
.
- 5/5
Great
- 3/5
Everything was good until it came to me being charged a different amount through what the website was
- 1/5
This was by far the worst hotel stay I’ve ever had. The room we were staying in was supposed to be one of the renovated rooms, but it was done poorly. They just painted over dirty and damaged walls. Didn’t even bother to patch the hole in the bathroom door. The bedding was old and dingy. The room and the hotel has a smell and there were bugs in the hallway area. This is more of a motel than a hotel. Would not recommend.
- 4/5
The facility is older. Staff and service was good.
- 3/5
Nothing. Everything's fine. Nothing new here
- 2/5
The heavier set lady at the desk made a racist comment when she was on the phone with someone on her personal phone. She did it right in from of me while checking in. The room are old and has a smokey smell to me. The towels and wash rags are dingy and old. Some of them are ripped. Our stay was not pleasant. The shower head was dirty along with ripped carpet in out room.
- 1/5
This place needs a lot of repairs it’s run down I when to the front desk they have roaches and water bug very bad stay
- 3/5
Our stay was just about what you would expect for the price we paid. Low cost, not the highest quality. Room needed an air freshener due to the stench of cigarette despite it being a non-smoking room. Overall it served its purpose for the night so money well spent I suppose.
- 5/5
nothing
- 4/5
Staff at check in is very unprofessional. Hotel is outdated. Room was clean and moderately comfortable. I don’t recommend for a long trip. Definitely overnight
- 4/5
Free breakfast was not impressive!
- 4/5
Enjoyed the stay!
- 2/5
Our room was dirty, sheets were dirty, requested another room and the front dwsk was very professional and moved us to a room that had clean sheets.
- 3/5
Area around the hotel is depressed
- 4/5
Friendly staff, clean
- 4/5
Desk staff very friendly and provided us with good recommendations for restaurants in Elizabeth City. Hotel was in process of some renovations but no direct impact on our room or stay. Room fridge a bit noisy but we got it to quiet down. Coffee in lobby not very tasty. We did not get breakfast. Location great and would stay again if back to the area.
- 1/5
The room was dirty and smelled of smoke. The carpets in the hallways looked soiled. I would never stay here again.
- 3/5
Staff was friendly! Phace itself was falling apart though. Massive hole in the blackout curtain making it useless. Bathroom fan was so loud it woke up the other person in the room. You can't turn on the light in the bathroom without the fan. The freezer was frozen open in the mini fridge and couldn't be closed as well.
- 1/5
This entire hotel reeks of pot smoke. We noticed immediately in the parking lot just outside the reception area. Though it is supposedly a no smoking hotel, the hallways smelled, and even our room had a faint smell of marijuana. Beyond that, the beds were uncomfortable, the linens were of poor quality, the bathroom had a light with a ridiculously loud exhaust fan, and the tub had the stopper removed and just laying in the tub. Popcorn ceilings, textured walls with dark glossy paint…. Everything was so outdated. Oh, I almost forgot that the tap water was tinted brown - I didn’t dare taste it. I didn’t even shower. We stayed here one night on our way to OBX, and although we rent a beach house each year, we’ll never be back to the Baymont in Elizabeth City. Yuk!
- 1/5
Hotel is dirty, carpets had a peculiar odor, and the non-smoking room definitely had previous smokers in the room. Unable to get a receipt at check out -since we booked and paid online. Breakfast is a parred down continental breakfast; yogurt, cold cereal, waffles, small apples, slices of bread, tiny blue berry muffins, coffee, and juice. There was a minimal quantity placed out for guests.
- 5/5
We had a great trip & stay there. It was quiet, the room was spacious & clean. We were never bothered by anyone. The breakfast was great overall aside feom the waiting; they should have more waffle areas.
- 2/5
Very poor and out dated..Poor
- 4/5
Next day the breakfast was very bare bones and we ended up grabbing a piece of toast and got on the road. For an over night off from Coastal chaos.
- 3/5
There was a lot of mold in the bathroom, and it was very rundown and had patches in the ceiling. Very dim lighting. Would not want to stay again.
- 4/5
The deadbolt is missing from the door.
- 5/5
Room was very comfortable and peaceful. Only suggestion is tv/channels or apps not accessible and very slow when we were in room! Other than that we enjoyed our stay very much! We were satisfied with every aspect of our stay! Diane or Done(I believe was her name) at front desk was amazing! Very helpful when we came in later after family reunion we were in town for. She was polite, knowledgeable and very helpful with getting what we asked. Thanks for all of your help!
- 5/5
Friendly reception, clean and sufficient breakfast. Loved the coffee!
- 4/5
It's got four walls of roof. A nice TV, a nice fridge. Nice staff. They clean the rooms and took out the trash like they're supposed to everyday
- 4/5
Close to downtown
- 1/5
Wife and I got bit up by bed bugs the staff didn’t care !!! Area was trashy
- 2/5
First off when I got there the gentleman behind the counter was on his cellphone and had me standing there for 10 until he finished his personal call the hotel smells funny will not use again
- 1/5
The room was dirty. It smelled like cigarette smoke. The room looked nothing like whatbwas on the pictures. The bed linen was made me itch, in which i had to check myself for Bed Bugs or other insects. The hallways also smelled like cigarette smoke and canibus smoke. This has to be the worse hotel that i ever stayed in and will never stay at this place again.
- 3/5
The place definitely needs some updating. The room smelled like cigarette smoke, food was left in the fridge. The breakfast is lame. I will say the staff is professional and nice. I usually stay at the Hamilton when im in EC and when be going back to the Hamilton. You get what you pay for and this place is pretty nasty.
- 1/5
I had a none smoking and as we walked in the room it smelled like smoke!! Then comforters had many burn holes, and i requested another and that 1 had plenty burns as we. Behind the bed was filthy. The lighting was poor and had to request more light bulbs. Trimming was coming off the wall. And at night time Roaches started coming from out of nowhere.
- 5/5
They accommodated early check in
- 2/5
The window blinds in the room were torn. Very small bathrooms and I could smell that another guest on my floor had been smoke.
- 2/5
Check in was fine. Hotel going through renovation, so the low price makes sense. However room was missing smoke alarm, room smelled of cigarettes, and neighbors were noisy.
- 3/5
Had I known they were doing renovation I might have opted to stay elsewhere. We had a double room with two of us staying there. Gave us three pillows rather than four. Only two bathroom big towels and wash clothes and hand towels. Pool was closed as they were waiting to get it cleaned. With 90 degree heat it would have been nice to be able to use the pool.
- 4/5
N/A
- 2/5
My room was pretty dirty the bathroom was gross and after my first night I came back into my room and there was no shower curtain so showered twice with no curtain
- 5/5
👍 👌 Great
- 5/5
It was simple
- 3/5
It was convenient considering I was coming for a graduation but, def wouldn’t recommend for a long term stay.
- 3/5
Room and common areas were fune. Buffet breakfast had limited choices.
- 3/5
The hotel was fine but they gave me the invoice stating how much the room actually cost. Expedia customer service was called because the amount of difference from Expedia charge vs. Hotel actual charge was considerable. I was hung up on twice after requesting to be refunded some of the obvious overcharge. I will never use Expedia again - extremely dissatisfied with this travel option.
- 2/5
Small room, noisy fan in bath, terrible breakfast offering
- 2/5
It started with the clerk not knowing how to split cost between 2 people. But after that, the carpet was badly stained, mold around the shower, low shower pressure, unedible breakfast items particularly the eggs and sausages; however, the beds were comfortable.
- 3/5
Hotel was adequate however could use a good cleaning. Floor in elevator was torn and needed repair. Carpets need to be shampooed. Breakfast offering not up to the competition. Although the pool is closed, the accumulated filth on the tarp made it look like a garbage dump. Not a good look. Pluses- tv worked, comfortable bed and hot water.
- 3/5
This hotel was one of the few available options for my recent stay in Elizabeth City. It is approximately 10 minutes from the venue. Upon check-in, the hotel appeared somewhat aged and could benefit from better cleanliness. Another guest mentioned there was no hot water in their room. Although I had hot water, I noticed an old bar of soap left on top of the shower stall, raising concerns about the thoroughness of housekeeping.
- 2/5
It was very dated
- 5/5
Amazing staff and cleanliness, but kids was running up above us all night
- 5/5
Would stay here again
- 3/5
V
- 4/5
Quiet and clean!
- 2/5
The hotel needs to to be updated .I think they tried to get me to cancel me stay so they could overcharge someone else. Because there was an Bass fish tournament going on and a cycling event going at the same that weekend. I was part of the cycling event. I left the next day. Because I was so disappointed about the hotel.
- 4/5
It was okay for what I needed. The property is very dated and well beyond time for either a major refresh or demolition and rebuild. The staff was not very friendly and was one notch above rude.
- 3/5
G
- 1/5
The lighting in the room was very bad & the front desk daytime staff was absent or visiting with friends in the lobby, creating a feel of “we’ll get to it when we get to it.” The workout room was locked & & guest key cards didn’t open it, so you have to wait for the front desk person to get the key & open the door, every time. There was no breakfast when there was supposed to be. Only 3 yogurts in the refrigerator; there was no fruit of any kind or even cereal or oatmeal & I went within the 1st hour that it supposedly opened.
- 3/5
Damage to bathroom door, slow drainage in bathroom sink
- 2/5
The hotel staff were friendly and kept busy. The cleanliness of the rooms was lacking. Chairs and walls with stains. Bathrooms need to be upgraded. Rugs needed shampooing. The front reception area was kept clean, coffee was readily available.
- 4/5
In the 2nd floor hallway there is a "human sized" area of the wall covered by tape and maybe garbage bags chipped paint around the mirror ragged edge showe curtain, no stoppers for the sink or tub, etc. I did like the bed. Breakfast attendant Jizzel did not respond when told out of waffle mix when there was apprx 30 min left in dining time. Mo waffles for me
- 1/5
I still was charged for one ninght Thats a rip off. I will never stay there anymore.
- 1/5
We got there to check in and there was a sign that said be back in 1 hour at 7:15pm at night. We had to wait a hour to get checked in. We tried to check in earlier that day and the room was not ready. So this was a terrible experience. We will never go back or recommend
- 5/5
Property needs work doors have door jambs locks falling off handles are not secured locks are not secured need a good maintenance man to take care of things around this property
- 1/5
The automatic sliding door was busted coming into the place upon check-in. The carpets were sticky. The floor was greasy and the place smelled like weed smoke.
- 2/5
the room smelled like cigarettes and the carpet was dirty. lighting fixtures were rusty and the air unit looked like it hadn’t been cleaned out in a long time
- 5/5
Great stay.
- 1/5
Things like this happen and I am not soured, nor would I let it affect my next stay even if it happened to be at the same place, but this particular experience wasn't good.
- 1/5
Overnight not bad, convenient for my one night stay. However I was charged double. I spoke to management about additional time to complete my conference call and was told it was fine.
- 1/5
This was the most disgusting hotel I’ve ever slept in. Almost considered sleeping in my truck. Do yourself a favor and do not use a black light. It was everywhere, all over the sheets, pillows, floor. Mold everywhere you look. Absolutely disgusting.
- 2/5
I arrived at 7pm. She says, I’ve only got two rooms at your price. The elevator is broken, you get the 3rd floor. Carry your bags up stairs. I said, do I get a discount? You purchased from Expedia so I can’t do anything. I was treated WORSE because I purchased from Expedia vs direct!
- 3/5
Bathroom door falling apart and would not open far enough to make using the toilet comfortable. Room with all lights on very dark.
- 3/5
I like that it fast check in
- 2/5
The lady at the front desk worked with us. No problems with the staff. Went downstairs in the morning for breakfast. And to my surprise there was no breakfast. Only coffee and tea served all day. The outside of the hotel looks nice. But the rooms need help.
- 1/5
Misleading advertisement, the room was of poor quality. Per staff breakfast was not served due to low occupancy.
- 2/5
The property was obviously a merger, but the sign was covered in a cloth, there were holes in the walls, they smelled like smoke, the staff behaved like they did not want to be there or be bother by their own patrons, and the bedding didn't appear to be clean
- 2/5
Needs serious updating. Staff was unprofessional.
- 2/5
Rude front desk staff, room was dirty, woke up to fire alarm going off.
- 4/5
The hotel is adequate, relatively clean, the only issue I really had was. This was the second hotel, and not the same chain, but once again, no remote in the hotel room and the front desk was unable to provide one. Thankfully, I had my tablet with me and use that instead.
- 1/5
Very small room and dissatisfied with cleanliness of the room, small bathroom and darkness of hotel all over. Hotel is run down.
- 2/5
Faintly smelled like stale cigarettes, the room didn't have a desk. The mattress sank down in the middle. There were greasy finger and handprints on the headboard. It was livable, but by far the worst hotel I've ever stayed at.
- 3/5
I was very unhappy with my stay. The breakfast was terrible
- 4/5
Staff was friendly. Room could use some minor repairs or upgrades. Otherwise a nice stay.