Surf Motel and Apartments
About Surf Motel and Apartments
Located less than a 5 minutes' walk from Poretto Beach, this Galveston motel offers free WiFi. The property is 0.9 mi from East End Historic District and 1.2 mi from Moody Mansion Museum. A TV with access to cable and satellite channels is provided in each room at Surf Motel and Apartments. Complete with a microwave, the rooms also have a refrigerator. Free toiletries are included in the private bathrooms. Some rooms have an ocean view. Free parking and a 24-hour reception are available at Surf Motel and Apartments. The University of Texas Medical Branch is 5 minutes' drive from the motel. Galveston Island Historic Pleasure Pier is 1.6 mi away. William P Hobby Airport is 39 mi away.
Amenities
- 24-hour front desk
- Family friendly
- Smoke-free property
Reviews
The hotel reviews are overwhelmingly negative, with guests expressing dissatisfaction with cleanliness, maintenance, and customer service. Many guests reported issues with pests, particularly roaches and bed bugs, as well as mold and dirty rooms. The hotel's location near the beach was one of the few positive aspects mentioned.
- Close proximity to the beach
- Affordable price
- Lack of cleanliness and maintenance
- Issues with pests, particularly roaches and bed bugs
- 4/5
Great bed. Ac was good too. The counters were all wet.
- 1/5
Dirty place, yellow stains on the bed and sheets, hair everywhere including the bed, sink, and shower. The owner was nice enough to let us switch rooms, but no one was able to sleep after that. Spent $150 for one night. Should’ve shopped around a bit more. There’s better hotels for that price imo.
- 1/5
I got 2 rooms and neither of them had and hot water what so ever. The a/c in 1 room didn't work at all. The refrigerator in the other room didn't work at all. I'm a bigger guy and I literally could not fit threw the opening "maybe 12" given to enter the shower at all. Honestly this place is bottom of the mill trash motel.
- 3/5
Feeling , the room looked dark needs more lighting, under the bathroom sink there was lots of mold it was black :/ the shower was good , no breakfast , please bring your own towels and blanket to sleep ..Is close to the beach..I like the cats :) They do not let you check out later than 11:00 ;/ when you get to the motel it does not look very nice from the outside, and I felt little unsafe if you have children with you , but at night they have lot of light inside , it was not the worse motel I guess .. the tv worked fine. The fridge worked , the AC does not stop all night :/ and after staying there my nose hurts is like an infection I guess .. probably the mold and the AC not sure , 1 night is ok..:) the price was ok ..always thankful:)
- 2/5
It was clean, the AC worked fine and parking was ok. Some minor things that we observed were no toilet paper holder, bathtub shower faucet dripping constantly, no closet or hook to hang clothes on and no regular pillows on the bed, but the decorative ones were comfortable and no Kleenex. Also, had to get someone from the office to set up the TV and if you turned it off, you had to have someone come set it up again.
- 5/5
The owners are very friendly and helpful. Beautiful views, half the price. It's nothing fancy, but it's safe and cozy
- 1/5
Disgusting, the room had so many roaches and the bathroom was not cleaned.
- 3.5/5
the room was nice, the bed was soft, and the walking distance from the beach was great! View was great as well. Will definitely stay here again! One of the tenants allowed their dog to defecate on the porch and it smelled
- 3/5
Unexpected situation
- 4/5
It's exactly what you expect and a good price for the area. Room stay nice and cold with the air conditioner. The balcony on the Upper Floor was really nice to have. Not much to it very simplistic and the front desk staff was great
- 2/5
Staff was not very friendly beds are way to hard and they will not give extra pillows
- 1/5
The only positive part of my experience was one staff member who was kind and helpful, but unfortunately, that alone doesn’t make up for the overall condition of the room and facilities. I would not recommend anyone to stay here.
- 5/5
Parking was super easy to figure out and we loved being able to look out our big window and seeing our car and the beach ac and heater worked great staff was super friendly all in all was a great experience here
- 4/5
You get exactly what you pay for. It wasn’t “clean clean”, but for $60 a night with a seawall view, we will be returning. The family staff was very friendly and we felt safe. Thank you so much!
- 0.5/5
nothing bed was nasty stonk bad everything was bad
- 0.5/5
Close to the ocean. It was nasty!
- 2/5
If it wasn't for the ocean view I would have asked for a refund. The room was very dirty, toilet, bathroom and floors. Beds and towels were clean. Staff was nice. For 100$ I was very disappointed to have to clean it up! They need better housekeeping!
- 2/5
Room was very out dated... First room they offered had roaches. So they offered another room which we ended up staying because we weren't able to find another room such short notice with Mardi Gras going on. The second room was 2 beds. They only offered a set of towels when 2 people were and TV didn't work staying
- 0.5/5
Location was decent. It’s a complete dump. There was a heavy rainstorm at night and the ceiling leaked over the bed and the entire bed was soaked. It was a terrible nights sleep, squished to the very edge of the bed trying to find the only dry spot. I informed the owner in the morning, and he did nothing. Except say sorry and they will look into it. I felt my money should have been refunded
- 3/5
Beds were extra hard, very noisy but the employees were very nice
- 1/5
all bad
- 2/5
Not knowing the area, I didn’t know the hotel was between a tavern on one side and a liquor store on the other side and it was Mardi Gras. My door wouldn’t close, the staff did come to try to fix it but could not and so I was moved to another room. The TV was difficult to get going and had to call staff for that. The lighting was poor. Outlets were not near my bed so I had to get an extension cord to plug my CPAP in. It was a noisy area. The space between the toilet and shower was so cramped I could barely get on the toilet. The light switches were in very illogical places, sometimes high up and out of the way. Some towels were threadbare. No complimentary little bottles of shampoo or conditioner. It was bare bones. In general the motel needed major repairs and upgrades. They just get business because they are very near the water. The price was okay compared to others in the area but I would say it would be worth paying $50 more to stay at a better place. I called the staff on call 5 times and I will give him credit for responding and in a friendly manner trying to resolve issues.
- 1/5
Room smelled like mildew. It was in disrepair. Roof leaked. No TV remote.
- 5/5
Impressive for the money I paid. the front desk was helpful. Good view of the beach.
- 4/5
Clean and friendly staff; very basic older room but great price
- 2/5
TV was not working,shower needed renovation
- 2/5
Very noisy in room over the liquor store
- 1/5
Very sketchy! Run down, street parking only and pretty sure there is unlawful activity in and around this area. I felt very unsafe with my family there! Don’t take your kids please
- 2/5
Roaches everywhere.
- 5/5
Everything was great
- 4/5
Yes
- 1/5
I have stayed at this hotel before with no problems but last night was horrible because it wasn’t until late last night that I discovered that I was in the roach motel. It was so horrible, I called the office and nobody answered. So I sent a text message, again no response. I will not be back for awhile , hopefully they will fix the problem and exterminate.
- 4/5
The staff is friendly, the rooms were clean and it’s right next to the beach
- 4/5
ACCESS, FRIENDLY STAFF
- 2/5
Really old hotel
- 1/5
S
- 3/5
Place is a little run down but nice location. Access to the beach across the road was the best part of the trip. Staff could barely speak English and had to call a translator to finish our stay. They were very nice people and the rooms were nice, just a little dirty.
- 1/5
This is the worst place I have ever stayed. It’s in such poor shape that I can understand how it hasn’t been shut down for poor conditions. Even the Uber driver was scared to drop me off here.
- 3/5
It has so much potential to be great! The hotel was very fun down, But it’s the value for the price. Staff was friendly and we had everything we needed for an overnight stay.
- 5/5
The staff was wonderful and friendly. The room was small but clean and comfortable. Beach access was not close, but there was a beach view from the room.
- 3/5
The price was right. However, the saying is true that you get what you pay for. Parking was no problem and you can see the beach from the window. After the noise stopped around midnight (sounded like furniture was being moved) but we never looked. We fell asleep. Actually got a good night sleep. A/C worked very well. The main thing is it’s not kept up. Things that get broken just stay that way, I guess. No towel or toilet paper bars, bathroom door knob was very loose and just needed tightened, cabinet under the sink had water damage so was screwed shut, soap holder in shower was broken. Sheets and floors were clean and we were very thankful for that!
- 1/5
There is no parking in first place, and the Hotel is maintained terrible, I don't wish to recommend this to anyone, Just see before you take don't believe pictures
- 3/5
All not horrible. Be open minded
- 1/5
Someone should take serious action against them and shut down this fraud and scam, which is completely ongoing here.
- 5/5
This place is in a really great location across from an Italian restaurant and right next door to several bars. The staff was super friendly and the view was perfect. It's nothing fancy but if you just want to hang out at the beach it's perfect
- 0.5/5
nothing Everything was awful especially the woman in her pjs working there ???
- 5/5
Everything was good as usual
- 4/5
I wish they had an ice machine.
- 3/5
I loved the location The quality and cleanliness of the room wasn't so great.
- 4/5
I like my stay there the only thing that would have been better was if the television worked.
- 5/5
I booked an overnight stay in a double queen room. Everything was clean right across from the beach and I will be visiting again.
- 4/5
Room 10 should be better marked so easier to find.
- 1/5
Room was very tiny and it smells so bad
- 5/5
Nothing was very helpful and kind,
- 1/5
Do not go
- 1/5
The place did not look like the picture. It was nasty and stunk and was not in a good part of town. They did not confirm my reservation or have me sign anything. I chose a property that I would pay at the property and they took the money out that morning before I got there that afternoon. I’ve been trying to get my money back bc we did not even stay there. It was 175$ per room for 2 rooms and it was not worth 50$ a night. So we ended going to another hotel to stay.
- 3/5
I love the staff and the location
- 1/5
This place was horrible should be condemned
- 0.5/5
We are extremely disappointed with Booking.com. Our original hotel booking was cancelled by the property at the last minute, forcing us to accept an alternate hotel recommended by their agent, with a written promise of a full refund for the price difference. Despite multiple follow-ups over more than a month, the promised refund has not been honored, only a partial refund was mentioned (which has still not been credited), and the original booking amount has also not been refunded. This experience has caused significant mental stress and financial inconvenience.
- 0.5/5
Horrible nothing to like Everything
- 5/5
The price was great. If you’re looking for fancy it is not for you. If you’re looking for clean awesome location that won’t break the bank check it out. We plan to stay there on our next trip back.
- 5/5
Very nice place
- 0.5/5
Nasty Nothing
- 3/5
Close to Porretto Beach, Seawall, Dinning, and bars. All within Walking distance… Staff seemed friendly. View of Porretto beach from the window. Cons: This is a very old property. Rooms are second floor or third floor without an elevator. So if you have heavy suit cases or coolers you have to walk it up with force. Stairs are very narrow and you have to proceed with caution. It is evident that the property received damage from a previous Hurricane. Remodeling is noticed but they could have done a better job in my opinion. The room was really small especially the restroom. Only one person fits in the shower. TV is an old 32inch Samsung and is driven by a fire stick. TV stays on the wrong output so when you turn it on it does not work. You have to manually touch the tv output with your finger and change it to HDMI. Room Light was out and they fixed the second day. The overall construction of the room is poor. AC faces the restroom. No house cleaning what so ever. Sand paper towels and limited toilet paper. Did not try the breakfast. Parking is shared with other tenants and customers from other bars and properties, so it was hard to find a parking spot. A lady came banging on our door at 10:30am which is not check out time. That was annoying.
- 2/5
Near beach. Restroom door not good.
- 3/5
Not at all what I expected based on the more recent reviews. Our room and shower were in obvious disrepair and towels were stained. Served its purpose but was a little disappointed.
- 4/5
4th of July trip. Had to get the remote from front desk. Staff was fun and friendly. Room was cold...yay. Shower was hot and bed was VERY comfortable.. Thats all I care about. Applian es were not plugged in so put food in it but next day only my ice packed kept it edible. I share fault in that. Will stay again.
- 1/5
They need better curtains because all u is the out side lights could nt sleep
- 3/5
I really dont like the $100 "security deposit" that takes 5-7 business days to be returned. Other than that, location is great, room amelt like chlorine but i guess that's better than smelling dirty.
- 5/5
It Was good for the time we needed
- 5/5
This is our second time staying here and we love it!! We can walk across the street to the beach and to quite a few shops and restaurants.
- 3/5
Everything was fine except this apartment close to a small club, so it a little bit noisy. It’s worthy for a affordable price.
- 5/5
NA
- 1/5
Would not recommend
- 5/5
Nice quiet clean place convenient to the beach enjoyed my stay 👌
- 0.5/5
Terrible place would not recommend anyone staying here, the rooms are so dirty, the bed sheets are stained, and when asked to get them changed I got told no, we found a living cockroach in the shower overall a bad experience! I called my bank to dispute the charge I was only in the room for 10 mins and left. Nothing
- 1/5
Bed bugs, dirty sheets, the smell of mildew and terrible wifi. We were not expecting fancy, but what we found was just gross. It's obviously an older building, but absolutely no effort was put into keeping things fresh. The towels they gave us had yellow stains and the white sheets had yellow stains. I even found a couple of bed bugs. I don't usually write reviews but this made me compelled. The price is high so you would expect a little better, but no, I do not recommend anyone staying here, the building should be condemned and started anew. That being said, the location is nice and close to the beach.
- 5/5
Great room no issues at all and a killer view from the balcony!
- 1.5/5
Location as per the photo, close to the beach. Cheap accommodation for the area but you get what you are paying for. There are very bright fluro lights directly outside your window and only a thin curtain. It’s like trying to sleep during the day. The aircon cuts in every few hours with a weird noise that sounds like a lawnmower. There is only on- street parking. The bathroom was not clean. The place needs a good renovation. The bed sheets had cigarette burns in them.
- 3/5
Did the job for one night!
- 5/5
We enjoyed a breathtaking view from the balcony as well as the room. Great location and friendly staff.
- 1/5
I got there and got ready and left right away. So I didn’t check anything until I got back I would say around 7pm the toilet seat was BLACK from dirt I wiped it down & the toilet paper I used was soooo dirty from cleaning the toilet seat when it came time to shower the towels had dried up blood as well and what looked to be urine stains … . The walls are thin & I could hear the family next door YELLING at their kid to go to sleep cussing at them. I would never ever stay there again . Don’t stay there tbh it is not worth it
- 4/5
Had a good time. Great location by the sea wall, beautiful view from balcony, friendly people and service my only complaint is the water pressure in the shower wasn't good, everything else was great!
- 4/5
The bed was hard. Very uncomfortable. Hurt my back!!
- 3/5
They need to exterminate for roaches and clean the bathrooms better. Foundation to the rooms needs to be leveled better, holes and breaks can cause someone to get hurt. Last, need more parking spaces as they’re next to 3 bars.
- 1/5
Duct tape patches on wall, dirty floor, dead bugs in shower, no toilet paper.
- 1/5
There was lots of crochet in the room The room is not clean no service for the hold stay
- 4/5
It was a basic room and what we paid for. Comfy bed hot shower BUT tv and refrigerator did not work
- 0.5/5
LOCATION WAS NICE. A BLOCK FROM THE BEACH. IT WAS DIRTY, STINKY AND ONLY 1 ELECTRICAL OUTLET WORKED.
- 5/5
The motel was easy to get to & located close to downtown. Staff friendly & helpful. Very reasonable rates without the unnecessary frills. Keep up the good work.
- 2/5
They gave me a room with someone in it already at first. The bathroom had no toilet paper and not enough towels or wash clothes. The tv didn’t work. It was hooked up but still couldn’t watch it, not sure why but nobody was available to get it fixed at night time. The room was very hot when we went inside even, took hours to cool it down. Not to mention the lock was messed up on the door. One of the other rooms had the window knocked out of it as well.
- 4/5
Cheap and right on the beach, good place to sleep and shower only.
- 5/5
Tido bien excelente .
- 1.5/5
The noise of the A/C window unit,I couldn't sleep and on the middle of the night the humid odor it was so strong. Definitely they need to replace the window a/c unit. Also we saw two big ? ? .
- 1/5
My experience was horrible! This was my honey..place smelt of mold. Rain storm came in and rained on us in bed from ceiling leaking. Bathroom had broken window and couldn't cool , rain was pouring from fixture very scary. Reported to owner in office and she was very rude, as I was willing to even pay one night just give me a refund of 2nd. Told me no all motels was having issues. In excusable considering I paid $300 for 2 nights. Also roaches and only had sheets for us to cover up with. No trash cans or shower towels. Just thank goodness it stormed morning we checked out cause I wouldn't ever recommend this place. Discusting!! Would like a refund of the hassle. If they knew room was this way should of just told me before taking my money so I could of tried finding something else if possible. Rude office workers , in caring about what we was going through.
- 1/5
Honestly I have nothing good to say. The place was so terrible I didn’t stay the night and they do not offer refunds even if you only walked into the unit.
- 0.5/5
Can’t think of anything I liked Everything it was dirty nothing like the picture on the internet last person had left some really nasty clothes under the bathroom sink and parking was very limited
- 0.5/5
Booking.com, worst experience I've ever had! It is a 'dump'! I have seen better places in the ghetto! We came to Galveston because of hurricane Beryl. We are from Houston; we spent over a 1/4th of a tank on gas, then $109.00 + taxes, which we have not been refunded as of this date. I refused to go around this large drum, let alone, stay overnight! We were 8-days without electricity; spoiled food. We are retired, we buy from the meat market once a month. When I saw this dump all I could do was curse and cry! Oh, did I mention they were without electricity also?! A huge drum in middle of doorway, for dripping water. Windows open, some with curtains others none. They knew when we booked through your company, and took our $$$, that they had no electricity! I am sooooo angry! I have reported them to the health department! You don't walk the properties that you represent?! Disappointed, Florence E. James-Brown [email protected] 8418 Bird Run Dr. Missouri City, Tx. 77489 (832)776-9796 Same as above!
- 0.5/5
Availability No Hot Water. I did not stay here. Want a refund, went to front desk to request that. I was told I had to get in touch with booking .com. I couldn't wash my hands, no hot water upon arriving .
- 1/5
Dosent look like the picture it’s old place.
- 1/5
Will never rent again
- 2/5
There were some unwanted bugs
- 3/5
Was what we needed for the night. Extremly ran down and older Motel for sure. Close to ocean to walk yo
- 4/5
Right next to the beach and food within walking distance
- 5/5
Excelente gracias
- 3/5
This is a very old building. The owners have done some renovations. It's not perfect but it's decent and has a little charm to it. The a/c was cold and the bed was decent. It's close to the beach and our room had a view of the beach. The people who ran it were nice. There's a restaurant pretty close that we walked to. Overall it was a nice one night getaway.
- 1/5
The service wasn’t great. I got there and the lady couldn’t find my reservation. The hotel is old and raggedy. The rooms are small and look really old. The furniture is old also. The fridge was leaking water like a faucet on the inside and the room had mold which they tried to cover with paint. My daughter got sick and we left. When i saw the lady earlier that day I told her about the issue and she blew it off. Worst place I ever checked into! Never again! There is no good lighting. Zero stars
- 1/5
The service wasn’t great. I got there and the lady couldn’t find my reservation. The hotel is old and raggedy. The rooms are small and look really old. The furniture is old also. The fridge was leaking water like a faucet on the inside and the room had mold which they tried to cover with paint. My daughter got sick and we left. When i saw the lady earlier that day I told her about the issue and she blew it off. Worst place I ever checked into! Never again! Its full of weird people and there is no good lighting. Zero stars
- 5/5
We enjoyed our stay.
- 1/5
Bathroom was not clean on top of a dirty needle was in the shower hotel service center told me to just turn o. The hot water and then tried to argue with me about it and giving my money back
- 3/5
Even though this place was shady as heck and run down, it's well lit with plenty of people that look after you.
Frequently asked questions about Surf Motel and Apartments
Does Surf Motel and Apartments have free Wi-Fi?
Does Surf Motel and Apartments offer parking?
Does Surf Motel and Apartments have meeting spaces, conference centers, or conference rooms?
Does Surf Motel and Apartments have a fitness center?
Where is Surf Motel and Apartments located, and how walkable is the area?
What's nearby
- Galveston Cruise Terminal 1.4 mi