WoodSpring Suites Washington DC Northeast Greenbelt

This is the only hotel that I really checked out. I visit three times already and I haven’t stayed anywhere else

My son and I showed up at 930 pm exhausted. Oops, they overbooked and said only good luck. I don't know how it was possible, I booked the room 2 weeks ago! Really terrible experience and huge mistake on their part.

Check-in and parking was fine, but whole families live here. It was loud, dirty, and unkempt. It needs alot of work. Bathroom sink was clogged and the whole bathroom door was broken. Needs touchup paint around the whole room. None of the security doors work except at the lobby. Every other security door is broken and anyone can enter the building from any door and any time. People were handing out in the stairways and sitting in the halls. It reminded me of public housing. This is more like a motel than a hotel. I WOULD RATE THIS A ZERO STAR RATING.

You get what you pay for. Still practical

I stayed at Woodspring Suites with my daughter who is disabled for a week and the experience there was absolutely terrible. When I arrived at the hotel, their system was down. In addition, before leaving for our stay at this hotel, we booked a wheelchair accessible room and when we arrived at the hotel, the room was not as advertised we were given a regular room instead which did not meet my daughters needs at all.

Location Children running around at ,11

Exceptional

It was an okay experience. It's not a hotel you'll be wowed about being at. If you like hot showers, you may not get that here--the water was warm. They have a small fitness room and a laundry room with many machines on the 1st floor. Staff was pleasant. The building is tucked away behind a shopping center and sits close to a corporate building. A lot of parking spaces were available. The single, queen-sized room included a mini kitchen (i.e., refrigerator, microwave, stove, and sink), bathroom, and bedroom--comparable to a studio apartment. Make sure to bring your own utensils and napkins and maybe even extra body soap.

Shopping center next to the hotel Bed bugs in the room where I stayed, I was bit all over my upper body

Good

The staff was extremely friendly and helpful I had to go home lol

The staff was extremely friendly and helpful I had to go home lol

The staff are very helpful and I’ve had no problems at all. Ms Ashleigh the General Manager is amazing and they will do all they can to make you feel welcomed. My room was clean and all rooms include a stove top and microwave. You have to have your own things to cook in. The Parking Lot can be a little sketchy and it’s glass out there like cars were broken into so be careful with that.

It was accessible to stores and restaurants. People were smoking outside.

It was accessible to stores and restaurants. People were smoking outside.

Staff was very helpful and room was clean

When I asked about the refund, the receptionist told me that the hotel had already informed Expedia about the cancellation and that I should receive a refund. However, when I contacted Expedia the next day, their agent told me they had not been notified that the hotel had canceled my booking. I am still uncertain whether I will receive my refund. This was an extremely stressful and disappointing experience, and I would strongly caution others before booking this property.

La habitación tenía mucho insectos.

For an extended stay, this was pathetic. They have a microwave a cooktop refrigerator and no cooking utensils no coffee maker no nothing. The floor was wiped but not rinsed and was sticky as anything. The shower has one little thing of shampoo and one bar of soap. The coffee was not available and I had to ask for cups. The staff was not rude, but not kind. When I asked for a late checkout, I was told surtbut it will cost you 50% more. If you’re in a bind Shira you want something cheap that’s what you’re trying to get.

Floors were sticky for some reasons and the whole property was smelly. Stuff was friendly and helpful. We ask to change the room due to lack of maintenance.

The value and amenities The floor was sticky.

The value and amenities The floor was sticky.

The room was not clean and on the key card placeholders it was written that the place was only cleaned every 2 weeks. How can someone stay in a room with that information? The bathroom had no hand soap and no body soap. It had a small bar of soap which smelled very poorly. The elevators were not clean and it reeked of piss smell. All in all, the stay and room was a terrible, terrible experience.

If I had to choose, that would be my last option the lobby is so dirty smelled bad and carpet need to change. There was nothing to drink in the lobby. The coffee wasn’t available after spending so much money to attend my daughter graduation. That’s why I choose there. Thought it would be great. Need more cautious person at the front desk and better housekeeping.

Location Couldn’t get in my room because the door was messed up. The elevator wasn’t working for the first night second part of the second day.

Couldn’t get in my room because the door was messed up. The elevator wasn’t working for the first night second part of the second day.

They say they only clean the room every 2 weeks. The towels had stains all over them, and there was all types of hair on the floor and all over the bathroom and walls.

Exceptional

Exceptional

Not good it smells not good

Exceptional

Only 1 set of towels and washcloths in room, for a 2 night stay. .Towel rack rod was completely covered with rust. Had to leave because the had no rooms available. Staff could not reach corporate rep for asststance. No parking concerns.

It was clean Key didn’t work, left my phone and wallet. Went to the front desk no one was there for a hour. I had to leave cause I was gonna be late for my event. I had to leave my phone and wallet cause I couldn’t get back in my room

It was clean Key didn’t work, left my phone and wallet. Went to the front desk no one was there for a hour. I had to leave cause I was gonna be late for my event. I had to leave my phone and wallet cause I couldn’t get back in my room

Rooms are very spacious you’re own your own keeping it clean though.

The reviews about the smell in the hotel are absolutely correct. The hallways smell horrible getting to your room and my room had a weird smell to it as well. It’s dog hair all in the carpets around the building and in the elevator as well. The double queen room is spacious and has a stove top, microwave, refrigerator and freezer but you have to bring your own utensils. And for four people it was only 2 washcloths and 4 towels which I don’t understand at all. Parking is free and infront of the building and behind it but some spots are very dark so be careful at night. The staff were pretty good that much I can say. If they fix the little things this isn’t a bad place to stay. I’d stay here again if need be.

Exceptional

Exceptional

It’s very clean Nothing

You had to wait for the towels because they always was in the wash machine or dryer. You had to ask for a Broom to even sweep the floor in your room they didn't have an oven that would have helped because sometimes you just don't want to cook on top bake at times.. They had no utensils and cleaning supply, no pots and pans you had to bring your own. It was not told up front.

Just a very noisy place where guests or homeless are sleeping in the lobby very awkward and uncomfortable .there is no security in the property and the front desk closes overnight

Fan above the cookie was coated in burnt oil. Asked for some Lysol and got the tail end of can. We bought some and sprayed everything we came into the room. Shower not very clean as well as marks on walls. No amenities - no dishes, cutlery or paper towels. Would not recommend to anyone.

The room was clean and very spacious , could use some maintenance. Interactions with the staff was great. Location is convenient, right behind a shopping center. There’s and abundance of parking. My husband and I would definitely stay here again.

Nothing Was there even the soap for bathroom

Take your own everything. Pots, eatery, and cleaning supplies. I wiped the bathroom sink upon arrival and it was nasty. I also ended up asking the young lady

No remote in room , elevator not working .

They took care of my travel corrections

Parking was great. Staff was extremely helpful and nice.

U have to pay taxes again even though I paid taxes with Expedia. The elevator doesn’t always work. I had to pay to exchange towels even though I was there for over a week. I had to pay for toilet paper. I only got soap once, that was the day I checked in. Even though they have stove, they don’t have pots for us to use.

Most uncomfortable beds EVER! Left with extreme back pain & achy muscles

Limpio

Couldn’t access our room without an employee. After 16 keys none of them would open our door. We had to wait in the lobby for 45 min until they came back to let us in the room. When I got in the room there was poop in the toilet from the previous guest and I was told to plunge it. Dirty sheets with blood etc. I booked a two bed room they moved us to a bed and sofa couch that’s a twin not a queen like I paid for. Floor was filthy I cleaned it with their towels

Perfect stay for a week-long working trip. Great location near shopping and eateries.

Bed was unstable, tv wasn’t working didn’t have a signal. I left 15 minutes after I got there

Great

The elevator doors need to be painted, the carpet seems like it needs to be cleaned in the hallway. The drawers wouldn't stay closed they kept sliding open. The bed was hard

Everyone was great

Very helpful

Very clean. Great ambiance.

My room only had 1 pillow. The tissue was used, the vending machines where broke, and it snowed real bad and the snow plow pushed all the snow behind our cars so we had to fight to get out of the snow, and they weren't giving any visitors extra time to stay or another night because we couldnt get out of the snow. I wasnt to pleased about my stay

The room and were ok. Police were called for other guests arguing. They refused to refund my unused days booked. Better quality guests, paint touch ups and cleaning welcome mats would improve their rating.

The room was clean, but you get what you pay for in most cases. There was no blanket, but the heater worked well. Even though there is a small kitchen area, there are no mugs or glasses except the two thin plastic ones in the bathroom. It would be okay if you were expecting nothing in the kitchen, but I didn't see anything in the description that mentioned it. Bare bones but inexpensive for the area.

Yes it was

Smell of weed in halls, sketchy residents, but nice staff. Decent gym and convenient for food and small shopping. The rooms are great, old couches though. Worn out for sure

Felt very comfortable sleeping there knowing it was clean & safe , really appreciated the hospitality !

Great customer service

The hotel is very dirty. Could not check out at 6:30am because the front desk was closed . Smells terrible in the whole hotel. Disgusting

Spacious, quiet and convenient

Hotel needs to be renovated and rooms are dirty and outdated.

Parking was perfect and is a very good location

Clean room

First room we disgusting!!! when I opened the door there were blankets on the floor and trash everywhere. They gave us another room and the cards were not working then at check out tried to get me to pay an extra night.

Everything was good.

The room was sufficient. The heat seemed inaccurate to the temperature setting, as it felt way too hot even when set to, for example, 64F. The shower door handles were loose. The plastic mattress protector is off-putting, if necessary. Freezer door impacts the light switch when opening and closing it.

There was no hair dryer. For the people of 4 they kept only two towels which is not enough and was not ready to arrange it when asked.

Great experience

Paid for towel service and could not get fresh towels for two days. The gentleman at the desk was very unprofessional.

Front desk not accessible by phone. Checked out at about 3am and the front desk wasn’t available. Had to leave the keys in the room before checking out

Pet friendly. Kitchen but no cookware is provided.

Clean room.

The lady was very rude Estrella she lied about availability and refused my stay because I didn’t pay at the desk and paid thru a 3 rd party the elevator was broke and we were on the 5th floor with a handicap uncle with a bad leg they are the worst hotel fire estell and Ashleigh

This it the worst hotel the lady Estrell the AGM was rude and refused my service because I booked on a 3rd party hotel she said she had no more rooms when it was 5 available rooms, and lied and said she didn’t have house keeping , then said the room was already booked and wasn’t she discriminated against me and my family, and the Gm Ashley refused to come out to explain, it also was another lady name Brittany that worked at the Virginia wood suites, she was of no help never stay here, they clean every 2 weeks and don’t give u towels or tissue paper

Property was unsatifactory, hair on the bed and shower curtain, toilet seat had black marks, sink and counter top and bathroom wall had residue of makeup and other old substance . Headboard had residue on them as pounted out by my grand daughters. Furniture damaged, dirt on the walls as if dirty feet were on the walls, paint scrathed off the walls, hall smells of dog urine and filthy elevator with mucus like substance on carpet in elevator. Very unacceptable. I was refused a refund. Unexpected for a newer facility

The staff here are absolutely amazing, friendly and professional.

The hotel room was very basic. The bathroom was clean. The linen was old and there were only 2 pillows. The outside front of the hotel smelled like Marijuana all of the time.

Unfortunately for a Woodsprings Suite, I was surprised that there were NO curtains as I can't sleep with any light coming from the parking lot :(. There was NO coffee pot in the room as I have had in previous Woodsprings Suites, and there was NO coffee available in the lobby first thing in the morning after a night of no sleep. Sorry to mention NO soap or body wash in the bathroom, we ended up leaving out early to head home. The Holiday Inn was in the same area, we now know that would have been better.

Good location

Safe place

Terrible staff

Horrible staff and conditions

Nice staff, very clean property.. though our first night they forgot to provide towels and toiletries that I have to ask again the next morning.

No kitchen...no hair dryer...no coffee...no ironing board... very unsatisfying

It was good for a 3 Star ⭐ hotel quiet and convenient.

You get what you pay for! Sold out for family weekend meant not enough towels for everyone in our family to each have one, and no extra pillows to be had. Not the worst stay we've had but not the best!

Good stay, room was clean, WiFi really doesn’t work and the doors on the sides do no work for the card

Nice experience

Everything was good

The

The staff was nice when checking in. That was the only nice thing lol. We got to our rooms, the floor was sticky everywhere. Our white socks were black on the bottom afterwards. The beds were like sleeping on a slab of rock. There were 3 of us and a total of 4 pillows only. We requested extra and didn’t get them. The pillows were paper thin, it would be different if they were fluffy. The walls were very dirty as well. Especially sad for the price, it wasn’t very cheap.

The place is just dirty.

Big rooms, clean, smelled great

Really nice room. Great for someone who has a long trip, with kitchen area and fill refrigerator.

Ir was worth the money.

This is my go to every time.

I love this place. It’s my first option every time.

Very cute nice livingable

The receptionist immediately told me the hotel was fully booked and that only a “handicapped” room near reception was available. He invited me to see it. The room was shabby, with stained linen, dilapidated furniture, and a strong human odor. It was not a place I would stay in for even one night. What made the experience worse was the realization that hotels.com had made a reservation that was clearly not guaranteed and had recommended such an unclean, unsafe-looking property. I was left both shocked and disappointed that a platform I trusted could be so unreliable and could promote a place so far below acceptable standards.

The property was great and we had an excellent service coming from the staff since the first day specially in with the lady that was there in agoust 1st and checked us the first night. The day after averybody was kind and felt like home though coming back if we have to. What I did not like was that the doors are not soft closing so you will hear everybody coming to their apartment everynight. Everything else was nice and as decribed. Thanks for your service! The staff was nice only that some of them where outstanding.

I liked that it was close to different food options. I didn’t like that the pillows were so flat it hurt my back the following morning. When asked if we can have extra pillows she responded by saying that they didn’t have any. I did not like that we had to pay for toilet paper!

Staff was kind Room looks clean - BUT no one rinses the floor so it is sticky and tracks dirt. Clean towels cost $9.95 PER request - that was not on the expedia site. WiFi is not free - one device( and only 1) on low speed per day is free. Otherwise it's $9.95 a week. This is not a short term hotel. AND the exit door keypad is broken so it is propped open with cardboard or a rug - sometime you cannot get out of the door which is a fire hazard. This is our third time in several years staying at this hotel it has gone seriously downhill.

,.

It was all amazing! Clean classy and for a good price. A more pleasant disinfectant at the reception area and it will be perfect! I'm recommending

Over all good suite clean, and friendly staffs

The room that we rented was decent, clean and spacious. The service agent at the front desk was professional and respectful and patient. I wouldn't mind renting again for another few nights in the future.

Not a place to stay

I’ve enjoyed the stay

Great

It’s my first choice when in the area. The rooms are clean and spacious. For the most part the front desk staff is very friendly and there are a good amount of places to grab food when needed.

Was comfortable but my couch was in bad shape someone left there underwear in the window seal but other then that it was a good stay honestly

No irons or extra towels in the room. You had to go get it from the front desk. Go to front desk and they had no irons!! The little kitchenette was the same had to go to front desk and get items for that which you had to pay for. Happy I didn’t have to use it. Was supposed to stay 2 nights me and my daughters packed up and left the next day. Lost a 100 bucks which was fine by me. The reviews and pictures are misleading!! Never Again!!!!!!

We arrived at this property after a long day only to be told that the property was overbooked and our three rooms were not available. Standing in a hobby that felt like it did not have air conditioning and people laying around on the couches made me somewhat happy that I could find another place. The front desk clerk was not helpful and did not suggest any alternatives. The only thing she was able to do is tell me to go to Expedia to get my refund. After a 30 minute call with Expedia, I was able to get them to begin to act on my refund and prevent me from having to pay for the rooms that I had yet to pay for. Expedia was equally unconcerned about our situation in the hassle and it led to. Fortunately, we found another place to stay nearby and I highly recommend it. It is the capital beltway best Western. The front desk clerk there was very helpful and we were able to get three rooms slightly higher of a price but of much higher quality. My recommendation is to skip this other lousy place and book with the best Western nearby. You will be happy you did.

My stay at Woodspring Suites was amazing! The entire staff were so respectful and kind, and very very helpful, especially when a woman like me has some disabilities! My room was immaculate, and I'm very picky. I will definitely be back! 😃

I liked majority of everything. I also would like if the guest who have children should be on the first floor if they were available.

Would not recommend this place.

Quiet and clean. Secure building

Plastic clovered bed. Smoke smelled rooms. Do not stay here.

The beds were basically cots. Our bathtub had hair and dirt in it. The front counter staff wasn't very friendly or welcoming. Ourbthere was no direction on how to enter the main building after checking in and oir key cards didnt work to let us in. The guy eventually walked us to our room to let us in but there was sero communication from him on anything.

I will not consider staying there again.

They ran out of toilet paper during our stay, and we had to buy our own for the final three days we were here.

The Bed was below standard too small outdated. Overall the room sucks

Great stay overall but there are some improvements to be made.

One thing to watch out for are extra charges on top of the agreed Expedia amount (front desk staff claimed was added by the POS terminal) and make sure to double check bill for duplicate charges.

Checked in but printer wasn’t working so I was told to come Back tomorrow for a printed receipt. What ??? Took elevator to room. Walked to door. Tried to touch key to door and saw ‘something moving’ - bent down and saw a bug crawling - no, A ROACH CRAWLING. WENT INTO ROOM CALLED FROMT DESK INFORMED RECEPTIONIST. NOTHING HAPPENED AND I WAS TOLD… “we’re fully booked” !! Thought about going back to my car to sleep there. Inside the room killed x3 ADDITIONAL ROACHES. DISGUSTING. DISTURBING. NASTY. I WILL REQUEST A FULL REFUND.

Overall it was great. I even extended my stay and would be willing to come back again for another stay if needed.

I liked the staff that’s about it, the property itself needs serious renovation.

The property was cheap. cheaper then the price would suggest. I regretted the stay.f

The stay was good

I think I was put in a smaller room?

Ok room. Stains in the bathroom. Couldn't find ice machine

Very good experience

Someone was in the room they attempted to put me in

Stayed here for 8 days and staff was sometimes in a good mood, but mostly in a bad mood…they seemed frustrated to be there and approaching the front desk you got the feeling you are annoying them. they wouldn’t let me use the bathroom after I checked out while I was waiting for my uber. avoid if possible

Very nice place to stay. Very spacious and nice staff.

The rooms looks totally different from the photos here…

This is the worse hotel I have ever stayed in. Upon entering the room it had a strong odor of bleach. We thought if we open the window that would help. It did not. There were no soaps, shampoo, tissue or hair dryer. It was a noisy room. Upon getting up after a no sleep night, I had to go downstairs to get soap and shampoos. When I put on my sneakers I went sliding across the floor an fell. It also happened to my grandson. Thankfully, no major injuries. Whatever they used to clean the floor turned it into a very slippery floor . I would never recommend this hotel. By the way, I did report it but the staff did not appear to care. You definitely get what you pay for.

Seems like people lives there.

The 1st night there was a.party or gathering that was loud but it was ok because they left or, respected the time. The staff was on point. The location was close to my destination and centrally located for shopping. Overall I was pleased

We really enjoyed our stay! The Gm and Assistant GM were top notch! My stay was legendary! Thank yall so much!

Room is clean and free parking. No paper towels, No Internet, Charging extra for Utensils

Is ok

We got a room which is not cleaned and prepared at all

poor. no breakfast offered; no room service offered during stay time.

We did not stay it was roaches everywhere. I need a full refund this is unacceptable.

In room 508 the air/heat made a horribly load noise which made it unusable. Also, the sheets had stains, YUK.

The staff were very helpful and professional.

Left after one night.

I give this hotel 2 star because of the had broken furnitures and bed was not comfortable.

I was so comfortable staying here, to the point I really didn't want to leave. This will be my placeto stay each time I decide I need to get away.

This place is it a good location, right next to the highway that takes you to the airport, close to the metro station and right next to a shopping plaza. The staff are very friendly and helpful especially Ashleigh, the manager. She helped me find a ride to the airport. The property itself could use a little TLC. But overall, it’s a clean, decent place to spend the night.

Great stay!!

Great stay

Only issue i had is the microwave didn’t work and they don’t provide ice we had to go to the closest store to get ice

Bathroom had not enough towels called room service but I had to get downstairs and pick it, rooms not lighted well, burned out bulb not changed

It’s was a good stay. Elevator was out and I was on the 4th floor and Wi-Fi didn’t work

According to their website, cleaning of the room will be once a week. I have NOT had room service for cleaning the room, cleaning the bathroom or the changing the linen. The hallways and the rugs in the elevator are clean. The bathroom has a bad smell. I had to keep fan the bathroom turned on

After being at the property for two weeks. I requested my room to be cleaned. The room was never cleaned.

My visit at woodspring Suites was fantastic and it began from the very minute I walked in the door. I had a wonderful greeting from the desk person Lisa she as was very helpful and knowledgeable in every question I asked about. It was such a pleasant interaction I knew it was going to be a good stay from what I had read prior to getting here from the high marks of the prior reviews.. My room was clean and adequate and quite nice for the very reasonable price I paid. It appears to be one of those places where you're scratching your head and wondering for the price something must be wrong but there was absolutely nothing wrong with my stay,I would do it many many times again.There where no negative surprises. As I read you have to provide everything yourself in the kitchen area.No big deal,maybe that's how they keep their costs down but just across the street and walking distance is a huge chain grocery store .I would like to add to the management team please continue to employ Pleasant people such as Lisa to be the first person your customers see.I can see nothing but good things to become of it. Bravo Woodspring Suites.

Everything was good

The best part of my stay is the excellent staff.

Proximity to shopping and restaurants

Liked kitchen

*Two of the ladies' body language/tone at the front desk needs improving - very rude when responding to questions asked as if theyre annoyed. *I was never notifed by the front desk that my card was only billed for a week; as a result, I went out and came back on the 7th day only to find out after 3 different visits to the front desk that I had been locked out due to non-payment. The proper procedure upon check-in would be to ask if the customer would like to pay for the entire stay to avoid such occurences. *Poor ventilation: persons cooking in other rooms can be smelt in my room at all times *Cleanliness: front desk explained that room cleaning is done on the 7th day; however, my stay was for 10 days and my room was never cleaned. In addition, I had to go the front desk every other day to change towels.

Terrible experience

The rooms are not as welcoming as on the site. I was assigned a room in which I found other people's belongings, before changing it at my request. Negative value for money

I enjoyed my stay so much I added more days to my stay

I enjoyed my stay so much

Serene environment

The room had roaches and mixed with extended stay families in the hotel

The property is in need of an upgrade. Our TV remote was not working, the flooring needs upgrade and was also sticky in the room

Staff was helpful and they work very hard to make you feel helped. Quiet and easy access to leaving and coming. Pleasant stay.

Convenient to my work, Convenient to local airports by car. Courteous staff. Comfortable rooms, reasonable charges.

And for all this, I had to leave the property midway because my wife was too afraid to go there and we got a Marriot hotel and went and stayed there for the night. And I get $25 for the inconvenience. It’s insane

Staff was great and quick . Quiet and convenient to the areas we needed to travel.

If you are someone who likes quiet and peacefulness refrain forgetting room at the end (shocker right?) there was constant opening and closings of doors and loud banging every night. I was very unimpressed with the noises. The staff was very sweet expect for the check in lady. On these particular days I was there there was no hot water… so cold water it was. Overall it was a very clean and decent place. 7/10 I would say.

N/a

Poor. Can’t stand when they let people smoke weed at will and stink a place up. If the weed smell went away, you’d think someone was burning cats in the hallway it stunk so bad

Great upkeep and wonderful staff.

I wouldn't go back again.

Didn’t feel like a hotel but an extended motel Television did t work And most importantly the phone didn’t work And nobody seem to care

I stayed there the first weekend they opened and the only issue was the elevator didn’t work and we had to carry our luggage up 5 flights of stairs but overall the stay was great. But this time the property looked very used and extremely uncomfortable. The bed was terrible, the room wasn’t real clean. The room I was in was at an exit door and was constantly opening and closing all night long. Weed smoking was going on in the building and outside the door where my room was.

The staff is very courteous and helpful. The manager was very accommodating and helpful. She was cleaning with the staff when I met her. I saw no issues when I stayed with my children.