Super 8 by Wyndham Harrisonburg

Temp of room when we arrived was 90% it was on west side of building we left for dinner and put on 69 degrees got back 78 degree. No tv they said cable co working on it when we left next day still no tv. I think they didn’t pay the bill never going back

Outlets broken, sparked when it was plugged in. Lights didnt work, very unclean and smelled awful

No TV, exposed wires hanging off the wall. Mice in the room. Dont stay here. They will do nothing to make it right. Refuse to refund.

Hotel is good for a overnight stay barley but property needs an upgrade there are repair patches in the walls of the hall rooms are not well lit my room when arrived was at 90 degrees and this is with a reservation prior to to arrival and the breakfast they offer was not clear of it is Continental or buffet but it was not appetizing at all money needs to be invested in the property

Good

I had a very disappointing experience at this hotel and would not recommend it to anyone. First of all, the facilities are extremely outdated and poorly maintained. Even worse, there were bed bugs in the room, which is completely unacceptable for any hotel. The room did not even provide a hair dryer, which should be a basic amenity. The pet policy was also misleading. Booking.com clearly stated that the dog fee was $10, but upon arrival, the hotel suddenly charged $20 instead. Since I had already prepaid for the room, I had no choice but to pay the extra fee. The breakfast service raised serious hygiene concerns. Staff did not throw away unfinished food left by guests; instead, they took it back without wearing gloves. In addition, the milk was left completely uncovered, with only a few pieces of ice used to keep it cold, which did not seem safe or sanitary. On top of everything else, there is a truck stop directly across from the hotel. The constant noise from large trucks made it impossible to get a good night's sleep. Overall, this was one of the worst hotel experiences I have had. Poor hygiene, misleading fees, outdated facilities, and unbearable noise make this property not worth the money.

Exceptional

Bed was comfortable. Towels were new. Holes in walls. Missing light bulbs. No shower curtain and no staff to bring one to the room. Bathroom fan was missing a cover. Bathroom door would not close. But the price was right and we needed a bed for the night.

Excellent value for the price

Excellent value for the price!

Exceptional

Nothing Service

Good location I was here a few weeks ago and this time I was in a different room that was a little disappointing The security latch on the door was missing the hardware so that is not going to work Also there was a couch in the room that had a big tear in the middle It did not bother me it's just not a good look

Good location I was here a few weeks ago and this time I was in a different room that was a little disappointing The security latch on the door was missing the hardware so that is not going to work Also there was a couch in the room that had a big tear in the middle It did not bother me it's just not a good look

Everything semed to be ok in our room until we decided to settle in and watch some TV. There was no signal. We tried to call front desk to let them know but the phone didn't work! My husband went downstairs to tell them. Their answer was, They're working on it. We tried periodically and still no signal. At 8pm we decided to just go to sleep. When we woke in the morning and getting ready to leave we tried the tv and still NO SIGNAL.

Poor

Bed good. No shelf in refrigerator but freezer works well. And more like - there are pluses and there are minuses. Also. At 4 am I heard beeping coming from the corridor. Looked like smoke sensor though I didn't feel real smoke. I thought the batteries ran off. I used an extra pillow to cover head. At 5 fire department comes. They said somebody burnt a toilet. Of course hotel is not responsible for actions of guests but still - unpleasant for me.

Floore lamp shade torn, no hangers, no coffee cups, no extra blankets, missing bulb in bath fixture, & switch plate in bath was broken and DUCT TAPED together.

Checked in to find room was already occupied.

Exceptional

The only issues were the room smelled of smoke and TV did not work

Exceptional

Several of the appliances were not working.

Several of the appliances were not working.

Coffee empty-very limited Items-all sugary Ice machine empty, no sink in breakfast room-coffee machine empty-staff did refill when informed-all sugary cereals-and bread -no protein choice like yogurt or eggs

The location Where do I begin the tv didn't work my entire stay all it said was no signal in Spanish and the front desk staff couldn't of cared less. The shower head fell off and hit my daughter on the head cutting her. The milk was spoiled and made her vomit. We left a day early and filed a complaint with booking.com for all the good that will do. And two of the lights had no builds in them and the maid staff woke us up several times banging on the door and then tried to enter the room even though I was yelling I didn't need service and was heading to the door. Neither the maid staff or the front desk spoke proper English

The location Where do I begin the tv didn't work my entire stay all it said was no signal in Spanish and the front desk staff couldn't of cared less. The shower head fell off and hit my daughter on the head cutting her. The milk was spoiled and made her vomit. We left a day early and filed a complaint with booking.com for all the good that will do. And two of the lights had no builds in them and the maid staff woke us up several times banging on the door and then tried to enter the room even though I was yelling I didn't need service and was heading to the door. Neither the maid staff or the front desk spoke proper English

Coffee empty-very limited Items-all sugary Ice machine empty, no sink in breakfast room-coffee machine empty-staff did refill when informed-all sugary cereals-and bread -no protein choice like yogurt or eggs

Floore lamp shade torn, no hangers, no coffee cups, no extra blankets, missing bulb in bath fixture, & switch plate in bath was broken and DUCT TAPED together.

Checked in to find room was already occupied.

Very clean room

Smelly room Thread-bare carpet Holes in wall Ceramic coating peeling off tub Desk chair would not qualify as a Goodwill donation

Air Conditioner had subdued so much damage the buttons were not accessible. Blew hot air. The refrigerator was broken, barely worked. Lights not working. Lamp shade rigged to stay on.

Overall ok

Check in was fast and easy very friendly...room was adequate...bed ok ...stains and tears on the couch..did not sit on because of the stains

It’s close to restaurant and easy access to the highway.

Really bad smell

Noisy, apparently they allow homeless people to live there…

Super!!! Bon lit , et enfin 2 chaises!!!!

Place was clean and the staff was wonderful

There was severe black mold on bathroom ceiling and wall. The tub never stopped running water.

Yes

Room 317 needs to be cleaned before guests arriive. Towels needs to be washed. Overall dirty, smelled bad room in this motel. Manager needs to do better job with checking rooms before guests check-in. This property make very bad name for Super 8 Motels !

I had to request to move rooms because of roaches that were biting me in my sleep. Very unhappy with my stay. Only got two hours of sleep

clean and roomy room.

Great service would recommend

Yes it was spotless and the staff very polite

They had barely any choices for breakfast air conditioning smelled horrible parking was ok pet friendly it smells like it is too

Room good condition

I am canceled

Had to wait to get room key even after I had already completed online checkin. The attendant had to call someone who spoke English and guide him through check in. Also the room was dirty. Floor was patched and glued in several spots. Looked like someone threw up on it and wasn't cleaned properly. Will never stay here again.

Refrigerator in room was frozen up and door would not stay shut.So water was leaking onto the floor.Room wasn’t clean as it could have been.Old and outdated furniture. I seen the bad reviews after I had booked the room. I will never stay at a super 8 again!!

The bed with to the floor out aside there were beer bottles around and smelled funny

Will never return

We went to request a different room and was told that there weren’t any but that if we called Hotels.com he would authorize a full refund. So we called and the refund has been sent to processing; just waiting for my money to be returned to my account. As we were leaving, we notice several men sitting in the back parking lot behind the building smoking marijuana and drinking alcohol. We felt very unsafe! We will definitely NEVER book at this hotel again.

Apparently the staff that works here lso lives in therooms on the 1st floor. My room was lon the first floor. People, dogs, kids and loud TVs all contributed to a very sleepless stay.Also room refrigerator made loud screeching noises untill I unplugged it. And bathroom door wouldn't shut.

The place smelled of weed as I pulled up in the parking lot. There were several people milling around, and there were some working on there cars in the parking lot. The room smelled like smoke although it was supposed to be non-smoking and to be frank, I did not feel very safe. That said, I’d been on my motorcycle all day, was tired and just hoped for the best. Overall, it ended up not being a bad stay for the $$$, but I probably won’t go back the next time I’m in town. If I’d had my wife or family with me, we would have found other accommodations.

Good

I’m a smoker so I had to go outside to smoke. Not a big deal but the whole back of the parking lot was filled with men and a couple of woman. Every time I went outside to smoke, grab food or whatever. The men would stare at me. I have 4 of them approach me asking me if I was single. Or if I was looking for a part. Very scary for a woman to be there alone. They were loud, drinking, doing drugs. It was like one big part. The room smelled like smoke and mold. The carpet was soaking wet. The front of the ac unit fell off in the middle of the night. (Scared the crap out of us). Doors slammed all night. Bed was clean alone with the bathroom and towels. It’s just doesn’t feel safe to be there. We left and went to a more expensive hotel.

Fictious charges keep appearing bank is less than useful. I'm done with Super8 not trustworthy

I was traveling to my daughters and needed a place to stay for the night on my way to NY. Room was clean and the night attendant was very friendly and helpful!

Friendly staff !! Clean rooms

Noisy area, not clean bedding

The hotel was fine, the pictures are certainly deceiving. It’s not the nicest parking lot, cars on jacks and very sketchy looking. It absolutely smells of cigarette smoke all through the building and it’s super sting in the hallways. The rooms are fine and were pretty clean but there was mold on the ceiling in the bathroom. The “breakfast” was not good at all, just toast and cereal. It was just hard to feel safe there. When we came in, the front desk told us he was giving us the “good room” because we were spending a lot of money, and he also told us he was putting us on the ground floor so we could see our car from our window which was odd to us. I definitely won’t be returning but I guess it would be a fine place to stay if you just wanted to rest and get back on the road the next day.

Bathroom had alot of mildew.

There were 3 hairs in the bath sink The property stated no smoking The halls stink of cigarettes If we did not get there as late as we did we would have requested a refund and try to find another place This was by far the worst place that I have ever slept in

Only stayed one night. Left my shoes and the shipped them back to me.

The Bathroom, door handle was really loose, missing towel bar, towel ring, robe hook & the hair dryer was/is broken.

The property needs maintenance in each room. The appearance and smell of the property as you entered the lobby and each floor was little to be desired. Sinks wouldn't drain, wall fixtures ripped off wall, holes in drywall, hair in sheets on bed, overall glad we could get out of there after a short 5 hour sleep...

There is never anyone at the front desk. Tried to take a shower but there was no hot water in our room. The chair in the room had no cushion so it was useless to sit on. No ice bucket to get ice so I was gave a small trash bag to put it in. Bad smell outside and not so great in the room.

Very run down

Mold on bathroom ceiling

Room smelled bad dirty bathroom with mold no cups or bag for ice bowl smoke detector tied with bag

Room smelled bad Dirty bathroom with mold

Very cleas, comfortable and well maintained.

Perfect budget friendly no frills hotel.

The staffs were nice

Great

No elevator, dirty, noisy, back door didn't lock, lack of security

Everything was great but you can hear everything outside . People talking , loud cars

Bugs everywhere in my room

The motel was clean & staff were friendly. No bedbugs :). Nothing fancy, but serves its purpose

The room was very clean and freshly painted. The carpet was new. The bathroom looked new. The bed was quite comfortable. The air conditioner remote was broken as was the temperature control on the AC unit. However, it kept the room cool. Breakfast was a joke. I saw no fruit, no cereal. There were no hot options. I didn't try the coffee. The staff spoke barely understandable English but tried to be helpful.

Very worn and dated. Dusty. Bathroom had water stains on ceiling. We were barely there so it was fine.

N/A

It’s disgusting! Smells like stale smoke with hints of rubbing alcohol. The rooms are old and decorations are even older. The furniture has staines all over it (not just food stains but bodily functions). The bathroom was the worst part. We handed our keys back with within 10 minutes and left. We were also told we would still be charged. It was also JMU parents weekend and the price was so inflated. The hotel is probably a 50 dollar a night room and we paired 238 a night! Ridiculous! My advice pay the extra on parents weekend and stay somewhere else! Not here!

pick up parking lot. filthy

n/a

Cable went out at 1600 on Thursday & was still out at 0700 Friday.

This hotel was conveniently located for visiting our daughter at JMU, but so bad that we ended up not going back the second night. The staff member was on a personal call on his cell when we arrived (it sounded like a job interview). He shushed us and continued his conversation for 10 minutes while the weary travelers waited. The property was littered with cigarette butts and guests smoking right outside the main entrance, while an unattended child played in a drain next to the dumpster. The room had stained chairs and smelled like residual smoke. It was also very damp. There were 2 doors on our floor that were propped open with people coming and going.

Staff was nice and helpful. Wish the JMU Family weekend price gauging was under control. A room that is typically $178 per night for Friday and Saturday, was $499 a night for Friday and Saturday. I can understand it being a little more expensive, but this is ridiculous. That hotel is not a $499 per night hotel.

I had a room with two queen beds. BOTH beds had stains on either the underside of the bedspread, or the sheets themselves. I asked the front desk to switch my room or change them. They came and added more sheets above the stained ones on one bed. They said housekeeping would change both beds in the morning. They showed up as i was leaving for the day. When i returned they only swapped out a towel, but the sheets were still the same and the beds were never made up. Disgusting. I sent pictures to my wife who was glad she didn't join me for those nights.

Easy to find off the highway. Staff are very friendly and helpful.

Cleanliness was horrible. Bed sheets, bath, shower towels were dirty and discusting. The pictures on the site do not reflect the reality. The Hotel need to be renovated.

Dated property. Water dripping in the tub all night. Ok value for the price

The breakfast was not good. Bread with 1 - 2 slice toaster to share with everyone. It kept making the smoke alarm go off. The coffee was cold. Stale raisin bran cereal was the other option. No PB or jam for the toast. Just butter. My shower was so old the gloss was gone in the tub. The hotel is located in an Automotive district. No shopping. No place to walk. No sidewalks. My positive note is the room was clean and the beds were comfortable and it is located right beside hwy 81

Ok stay, just one night. The hotel itself looks like it hasn't been updated since the 1970s. The staff was neutral. I wouldn't stay here again.

I reserved 3 rooms exactly the same at the same price online but when I arrived the rooms were higher rates and all different rooms. They claimed that’s all that was available but there were hardly any cars at the motel

Wasn’t the cleanest. Shower head was terrible. Needs new tub.

Last night of a long family road trip before heading home to south central KY. Satisfactory and nothing to really complain about except no elevator and we had to lug our luggage up 3 flights of stairs.

Couldnt give us military discount already processed online reservation.

Clean quiet

They were so attentive to my family. Whatever we needed we just asked for it and the receptionist made it happen. Affordable and close to Luray. Small hotel and affordable

I stayed here for 2 nights during JMU graduation weekend. Hotel prices were horribly over-inflated so I took a chance staying here. Never again! The hotel is dated and questionably clean. The sink/tub seemed clean but the bathroom floor itself looked dirty. The sink lacked a stopper and I crossed my fingers I wouldn’t drop anything! There was no hair dryer in my room so the front desk clerk allowed me to go into an empty room to use that hair dryer. No conditioner provided (shampoo only) so I was glad I brought my own. They provided bar soaps for the sink, but no soap dish so the wet soap sat on the sink. The sheets on one bed seemed clean but on the 2nd bed they looked wrinkled like someone had slept on them, and both mattress protectors were stained. The beds have a sheet and a very thin cover only and were not comfortable. Lighting in the room was terrible. I tried to call the front desk once but the phone wasn’t plugged in and there wasn’t even a phone jack to plug into! Noisy neighbors are easily heard; my door had a gap along the side so it’s definitely not noise-dampening or fireproof. The continental breakfast consisted of weak coffee, juice, bananas, a tasteless dry pastry and cereal. Avoid it. Actually, just avoid this hotel all together.

Friendly

Room smells like cigarettes

It was really such a poor quality property. It smelled of cigarette smoke. The rooms were unsleepable. Bad location and felt very unsafe. I couldn’t even walk in the room. I had to leave and cancel my stay. It left me unsettled.

They serve Breakfast in one tiny room. Very limited choice.

I paid $10 more to upgrade to a queen bed - the room I was given was a double size bed

The room iis ok, the bathroom definitely could use a update

Breakfast did not have yogurt that other Super 8s have. Truck noise was very high.

Great stay. Only disappointed in Breakfast. No fruit. Only toast, cereal and hunny buns. Coffee and tea. Every else great. Friendly and courteous staff

Excellent communication and clean room for price point.

Mattress like a board. place clean but worn. Breakfast sad

-

Was the right pace for me,

They "upgraded" us from a queen to a king. That would have been fine if the bed hadn't had all the springs busted out of the middle and cigarette burns in the comforter. Seriously, there was a huge saggy hole in the middle of the bed and the lady at the desk made such a big deal about no smoking in the rooms, but there's burns in this blanket... Srsly? The bed was EXTREMELY uncomfortable. Also, LOTS of tweakers on this property. The guy across the hall was in and out of his room, slamming the door each time, every 5 minutes ALL NIGHT LONG. Very unrestfull stay, would NOT recommend for anyone decent. The real kick in the teeth is that they had the nerve to charge us a damage deposit!!! For a room that was damaged already!! They had some nerve. Will NEVER stay here again, would rather sleep in my car!

Needs up dates

Chair was dirty the tub was worn out and water pipes in shower were moving when tuning shower on needs to be cleaned and up grade badly

Room was clean. Needs new electrical outlets & refrigerator was not the cleanest but we didn't have any use for it anyway. I'll stay here again

It was as good as any of the hotels I have stayed at in Harrisonburg and much less expensive. It was quiet inside the hotel and clean. It's in a busy area which I did not like but most hotels are.

As soon as we started going up the stairs there was a moldy smell that carry to our room. In the room things didnt get better. Microwave wasn't working properly, a lot of spots in the room were damage and/ poorly repaired like shower head, walls, phone, etc. I do not recommend this place.

The guy who checked me in was very rude. Like I was bothering him by trying to check in. The room was mediocre, and the bed was super hard. But what really bothered me is that every time I went outside to my car to smoke another guy who works there would come outside and stare and just watched me, literally EVERY TIME, I even moved my car to a different spot in the parking lot, but he still showed up. As a woman traveling alone, I would suggest NEVER STAYING HERE!

All in all it was quiet relaxing night

I've stayed there probably 8 times over the years and they always are very accommodating.

You get what you pay for I guess, I would not recommend this hotel if you are traveling with children or any at risk individuals. Staff was warm and friendly, room door lock was inadequate, bedding was full of cigarette burns despite being a smoke free room, PTAC ( air conditioner) was very noisy but it helped cover up the highway noise a bit, breakfast was laughably paltry, no hot food only coffee, bread, cereal and prepackaged sweet bun, “juice” machine was out of apple syrup and orange seemed past expiry. I payed $56 so hard to complain much.

The manager wouldn’t allow my daughter to check in because her boyfriend wanted to make sure she got in her room safe. Very discriminating against them. Said he was not allowed to stay, which he wasn’t. Just all around rude

It was ok. Not much dealing with the staff, breakfast was blah. Served its purpose.

The heat wasn’t working

Asked for parking in cash

The place it’s ok

De super lujo. Entrada privada muyyyyy buena noche q pase

Was asked to provide an additional credit card, even though I paid online. Was warned several times including via email of the no smoking, not pets, policy. Even though my room smelled like a chain smoking Great Dane took a smoking dump! On the bed. Light bulbs blown in the bath room. Door won't close.

Very reasonable pricing. Three stories with no elevator i could find. My window was o fre feet from a highway, so lots of vehicle noise. Cockroaches in the bathroom. I would pay more for a better place next tomw.

I will not be staying there in the future.

The hotel conditions are really awful. This hotel needs major major upgrades. The carpets are dingy the coverlets are dingy. We received two thin towels for our double queen room. The bathtub and shower is degraded so that there’s no finish on it. My husband advises people on their franchises that are multi million dollar franchises. Wyndham and super eight should not allow should not allow the name to be on this hotel. Also, this hotel probably charges $65 at any other time of year. On parents weekend we paid over $250 per night.

Staff was cordial , condition is "worn" , but clean enough.

Good

Off Highway

Breakfast was horrendous! No protein at all! Coffee awful ! Hot water for tea Luke warm at best had to microwave! Literally bread, dry cereal, and prepackaged honey buns.

They don’t offer decaf coffee with breakfast. If they did offer; the canisters were not labeled. I didn’t see any flavored coffee creamers. The gas station across the street didn’t offer decaf coffee. It must not be common in the area where we were staying. They had apple and orange juice. Apples, sliced white bread, boxed honey bun’s & two types of cereal. For the price, nothing fancy, hotel was good enough for a one night stay. We would stay there again.

It was only OK. The noise from the Air Conditioner made sleep difficult.

Room smelled weird

I accidentally booked a smoking room ( who knew they still existed) and receptionist was kind enough to allow me to cancel my remand I rebooked to have a non smoking room!

Nice rooms and friendly staff. Will be back. 👍

Hotel clerk was AWESOME

Staff management is good.

Very old. No elevator. Desperately needs renovation.

Just ok.

Easy to get in to off freeway

Rooms were prepaid and had two different names for two rooms. Could not get my room key until my daughter showed up, because somehow both rooms were under her in their system or something. I paid for rooms and was called by motel as if my number was my daughters, needless to say no room key until my daughter showed up....weird rule for prepaid rooms.

This property was old and not updated. The bathroom was awful and in need of repairs. I was also price gouged for graduation. $560 for two nights. That is the same price a friend paid for a hotel on the beach. I was in rural Harrisonburg, VA with a view of the road and the air outside smelled like manure.