Athens Hotel Suites

The property was absolutely incredible! The bed was really comfortable and the staff were really nice! There was also a kitchen as well even g was really useful! I had an incredible stay and I’d definitely stay here ago if I’m visiting Houston!

Great stay and friendly staff....

Location The air conditioner was very loud and it was very small room

Quick check-in. Helpful staff. Easy walking distance to Conference Center.

Great location right by the Toyota center. Very comfortable and clean room. I wish the parking lot wasn’t so far away. The one right next to the hotel does not belong to them and the st the time the site to pay for it would not work.

Great location right by the Toyota center. Very comfortable and clean room. I wish the parking lot wasn’t so far away. The one right next to the hotel does not belong to them and the st the time the site to pay for it would not work.

Location No USB outlet in the room

Location No USB outlet in the room

It was about what I’d expect from a 2-star hotel. The room I stayed in was clean, and they cleaned it every day for the 4 days and nights I stayed. The main thing I didn’t like was the premium price, but I realized I was paying for the convenience of being a 12-minute walk away from the George R Brown Convention Center, which is why I was there. It was nice to have a full kitchen. If the TV experience of a hotel is your jam, you might not like this one, as the TV in my room was a Roku TV without any subscriptions, but more importantly, it was extremely slow, laggy, and buffered frequently. I used my wifi hotspot and laptop to entertain myself instead. The bed was as comfortable as any other hotel bed I’ve stayed in and was comfortable enough for me, which says a lot because I’m a memory foam enthusiast who doesn’t like these types of mattresses in the first place. The staff was friendly and helpful. Overall, I’d rate this as a good experience with a few things that are less desirable but manageable for a short stay.

The room was clean The staff never answered the phone. The hotel is in a shady area of downtown. Strange men were always hanging around. Not safe for a single female traveling for work.

The room was clean The staff never answered the phone. The hotel is in a shady area of downtown. Strange men were always hanging around. Not safe for a single female traveling for work.

How close it was to the Toyota Center Small and cozy

How close it was to the Toyota Center Small and cozy

bed was comfortable water in bathroom sink very low pressure bed stand lamp build was out of socket and dangerous walls all solid color - blah to look at, no art on any wall

water in bathroom sink very low pressure bed stand lamp build was out of socket and dangerous walls all solid color - blah to look at, no art on any wall

Their paid parking lot is over a block away, at $50 a day. A better choice is the paid lot next door. It's about $56 a day. At the end of the lot on a sign is a QR code that lets you pay online. No elevator.

Nice hotel, nice rooms, nice staff behind the glass. One block from the Toyota Center. Their paid parking lot is over a block away, at $50 a day. A better choice is the paid lot next door. It's about $56 a day. At the end of the lot on a sign is a QR code that lets you pay online. No elevator.

Very good

Location Parking

Location Parking

Convenience! Bathroom sink had low water pressure, kitchen light was not working properly

Convenience! Bathroom sink had low water pressure, kitchen light was not working properly

Good

Nice kitchen. Parking next door. Clean, recently remodeled. Helpful staff. No breakfast. But there’s a fantastic market two blocks away. Will stay again.

Location was excellent. Very central and very close to the Toyota center. Nil, Facilities and the staff were excellent and very helpful

Staff was extremely friendly. Can't believe the hotel was so cheap for a weekend night!

For what I paid for 1 night, lamps could of had the switches on them and water pressure was horrible. No coffee or breakfast and the bed had plastic under the sheets. The bed itself was a very thin cheap mattress. No elevator either. Carry your luggage up flights of stairs.

The location was the only good things about this stay. For what I paid for 1 night, lamps could of had the switches on them and water pressure was horrible. No coffee or breakfast and the bed had plastic under the sheets. The bed itself was a very thin cheap mattress. No elevator either. Carry your luggage up flights of stairs.

Yes, there is a handicaped spot right out front that made it very easy to get in and out.

The location is so close to the Toyota Center. The bed was EXTREMELY uncomfortable. One of the boards under the mattress broke which caused me to sleep at an angle which added to the discomfort. I didnt get any sleep.

The location is so close to the Toyota Center. The bed was EXTREMELY uncomfortable. One of the boards under the mattress broke which caused me to sleep at an angle which added to the discomfort. I didnt get any sleep.

The room was spotlessly clean with strong air conditioning. It was very comfortable and the kitchen was spacious. The hotel is unassuming from the outside and nothing fancy, but is a great location. I was nervous due to some more negative reviews from years ago, but it is clear that the hotel has spent time and effort in cleaning up the rooms and decorating the space. It was blocks away from the start line for the Houston Marathon (which is why I was in town) and I would recommend anyone looking for a no-frills, but clean and comfortable hotel in the downtown area. Furthermore, the lobby receptionist provided fantastic recommendations for the area and was very helpful and friendly.

The room was spotlessly clean with strong air conditioning. It was very comfortable and the kitchen was spacious. The hotel is unassuming from the outside and nothing fancy, but is a great location. I was nervous due to some more negative reviews from years ago, but it is clear that the hotel has spent time and effort in cleaning up the rooms and decorating the space. It was blocks away from the start line for the Houston Marathon (which is why I was in town) and I would recommend anyone looking for a no-frills, but clean and comfortable hotel in the downtown area. Furthermore, the lobby receptionist provided fantastic recommendations for the area and was very helpful and friendly.

Very close to the Toyota Center! George and all the staff were very kind and helpful! Our room was clean and the beds were very comfortable!

Clean, friendly staff and super close to Toyota Center. Walkable to many restaurants/bars.

Amazing staff! Older rooms, but not bad at all

The location was perfect! The staff were extremely helpful!

Close by

This place is wonderful. Right in downtown. We went for NBA game and it is one street from Toyota Center. Staff is very friendly and helpful to find places and transportation. Rooms were clean. Plenty of hot water. We would definitely stay here again.

Close to everything. Small room but cozy.

rooms were clean and well furnished. Bed was comfortable and a/c was great. Staff was pleasant, helpful and very attentive. parking was another was fee, but it was just a short walk and locked. Breakfast would be nice.

Older place. Clean. Parking near by

Closed to stadium Toyota

Awesome staff! They guy at the front desk is the best. Room was so clean and updated. Great Location!

Very friendly staff, thank you John who checked me in

Very nice staff, the room was spacious and very clean, it is a small hotel so the staff is very attentive to all the guests, the area has restaurants and a great grocery/deli store nearby. The only issue I had was to reach them by telephone, but they are responsive by email.

Convenient to Toyota Center....it was a very short walk . Room appeared to be recently updated to an all white and Grey theme. Had full kitchen with refrigerator and freezer.also had a microwave. The biggest problem for me was the fact that all the rooms were on the second floor and there was no elevator.... only three flights of stairs. Room was small. The night stand was only on one bed instead of being in the middle of the two. Probably bexause the door to room needed space to open. But not having night stand next to the far bed was slightly annoying. Blinds on windows seamed to be disabled on purpose ...couldn't adjust them open etc. AC was directly next to the bed on that side so it blew directly onto the person in that bed .Despite there being parking areas all the way around the building ....none were available for overnight parking . Hotels designated parking area was one block up and one block behind the hotel . We were charged $25 per night for this space . There were no ice trays or buckets in room to make or hold ice. Luckily we had a small cooler that we were able to use for ice. Despite all these issues ...I would probably stay here again ...location was what we paid for. It just didn't have the conveniences that we are used to having in more modern hotels. Many of these can be addressed and fixed .

I actually really enjoyed my stay and I would stay here again however when I did walk in the room, there was a slight odor, secondly, there’s no full length mirror so I couldn’t check my outfit, third there is no elevator so be prepared to walk upstairs, fourth there is no immediate on-site Parking, parking is literally several blocks away so be prepared to walk other than that. The suite was nice. The staff was accommodating. It’s literally two minutes away from the Toyota center so if you wanna wear heels to your concert, you can!!!!!!

Great affordable place to stay. Convention Center and Toyota Center only 2-3 blocks away. While they may lack some amenities of a chain hotel, the staff’s friendliness and accommodating efforts are great. Very quiet and safe place to stay. Would definitely stay again.

Location to Toyota Center. Very accommodating!

I just didn't like have a dirty bathtub and toilet. It was hard to sleep with loud air conditioner and then construction working right at 7:00am on a Saturday

It was not the nicest hotel, but the price and service were great and was super easy to get places.

The manager was extremely helpful to me. Every time I’m in Houston for business I stay at the Athens. My first stay there was about ten years ago.

Location and care.

I didn't like that I had to pay for hotel parking and it was two blocks away

The location. The staff at the counter lied to us and made us pay for $25.00 parking a block away when we didn’t have to. There is off the road parking right across from their hotel. We paid 5.00 then it was free after 6 and Sunday was free all day. Asked for a refund and got denied it. Never used it. I called booking.com and told them the situation with not feeling safe and the room after he made us check in, wouldn’t let us see it in advance was horrible. We immediately left with all our stuff in the car still, that’s when I called booking.com. He told them we never left the room, while when we walked to the room and then walked back to our car to leave, he wasn’t in there. That is a lying place of business. We ended up having to stay because we knew we would not get our money back. We checked out at 8:00 am to get the hell out of there when we had lots of plans to stay in Houston.

Room was spotless, staff very friendly and helpful and excellent location for a concert at Toyota Center. Thanks John for taking care of our stay!

The owner was amazing, kind, courteous, and went over and above. Very clean, very nice and real close to House of Blues!!

Staff was very helpful and made sure at every step that the stay was easy. Great location to Toyota Center.

Room and staff were great! Outside can be very deceiving, inside is great. Only downside is paying 25 for a parking voucher to park 2 blocks down in a lot with no cameras.

Room was clean and smelled nice. Staff was excellent and friendly. Mattress needed to be replaced, bit of a divot on one side.

Upon arrival at the hotel, the Hotel door was locked and I was unable to go inside to check in. I called multiple times to the front desk with no answer. Since we were doing activities nearby, I paid for parking in the lot adjacent to the Hotel.

There was no internal chain or bar lock on the door. And Sunday morning at about 3:30, someone (a staff member, I think) tried to let themself in. He opened the door (i'm guessing with a master key or new key card he made downstairs). I loudly shouted "NO! GET THE **** OUT!" and he finally left. Not safe for guests! Expedia should drop this listing immediately because of the danger the hotel poses to guests.

Location and parking were ideal for a Saturday night outing. The hotel is not eye candy, but very comfortable and the staff were very helpful. The bed was not a great mattress, but sufficient. The kitchen is well equipped and would have been perfect for a longer stay.

The location Its old, outdated with an odor, noone was at the front desk in the evening and Noone was at desk in the morning. The parking was a terrible location and I thought the one directly on the side should be available or the front desk should valet park so you don't have to walk 4 blocks away and then come back. It defeats the purpose of staying so close to the Toyota center

No elevator!

I made a 4 day non-refundable reservation via Expedia. Due to weather problems with airlines I arrived on day 3 and expected my room to be available. It had been reassigned. Although I got a room, it was of lesser grade than what I reserved and paid for. The contract via Expedia made no mention of requiring a call for late arrivals.....only if I wanted to change my reservation which I didn't. Hotel staff argued with me about this point that I should not have expected to still have the room even though I had a non-refundable fee. The TV in my room #208 had no remote control to operate it. Coffee maker in lobby had no creamer or sugar to add to coffee. Lobby is not attended at all hours and sometimes did not get a response from locked lobby door with doorbell. My lost luggage being delivered from airport required two separate deliveries because of this. No USB ports were in room to charge my phone, but hotel staff helped me on this by charging my phone in their office. Price on the room was good and I liked the proximity to the Convention center.

The only thing that resembles a good hotel is the room price.

Hello, my name is Lucas! It was a great stay! The toilet did not work for one day but the issue was quickly resolved! The manager Ioanna (John) and his son George were very warming and friendly. I would love to stay with them again!

The staff was beyond welcoming. The location was great. Close to everything so we were able to walk everywhere. The room was pretty small which was okay for use but the only issue I had was the water pressure. We were on the seconded floor and there was basically no water pressure at all. Just something to keep in mind if you have thick hair because the struggle was real!

Excellent service with great staff

The staff is amazing and so is the property

Great staff! Very helpful and friendly. Allowed me to check in a few hours early. Wanted to move to another room, due to noise on the ceiling fan, they help me with that too. Rooms are spacious and equipped with full stove, fridge and microwave. Easy walk to Toyota Center and George R.Brown convention center

It was pretty clean. Nice & quiet. The staff were also nice & helpful.

Still not sure why Athens the hotel insists on keeping the keycard after check out. I like to keep y keycard and destroy as it has all my personal information. Strange and unnecessary rule.

Very convenient to George Brown Convention Center and Toyota Center! Walkable to bars and restaurants downtown. Victor at check-in was very friendly and helpful. The renovation is fantastic, and the kitchenette is an added bonus.

Friendly, helpful staff. Well presented room with all the facilities needed. Convenient location for Downtown and the Conference center.

Clean, affordable, friendly staff. Older building kept up, good for Toyota Ctr/ concerts.

Victor was super efficient and friendly and made us feel like home. I recommend everyone to stay at Hotel Athens if they visit Houston anytime. Rooms are very clean, and all the local convenience stores are nearby

The only negative was a noisy air conditioner. Difficult for me to sleep. Everything else was fine. Newly renovated with complete kitchen facilities in the room. Oh and a cold water dispenser on the entry floor.

I have stayed here at least twice, and the recent renovations have made it much improved since the first time. As a "clean freak", I can find missed spots etc even in the finest of hotels... and the Athens Hotel ranks just as highly as they do in this regard. The real stand-out is the service though - the friendly staff are excellent.

The door to the restroom wouldn't close. No Continental breakfast. And had to pay for parking. Beds are full size not queen. But great location might use again and just request a different room.

staff is really nice and welcoming to the place. the suite is small and SO nice for the price. small little kitchen was the icing on the cake for me

We came here for the Enhypen concert in Toyota center and it was less than 5 minutes of a walk. Super convenient and love that the room has a kitchen to cook. The staff was super friendly, special thanks to Victor. Will definitely be coming back and recommending this gem!!

great staff!

The room was nice!

Victor was the best! Super friendly and accommodating. He truly made us feel like family. The location was ideal for downtown events. We will definitely stay her next time we are in town. Thank you!

This hotel is nice and front desk is awesome. The area is great for downtown, but paid parking only unless you find free street parking.

What truly stood out was Victor’s attentiveness—he did not let me carry my own luggage to the room and made sure I was completely comfortable and informed about all the room details. His helpfulness and genuine hospitality are exactly the reasons why I would gladly return to this hotel again and again. Even the next morning, when he saw me, Victor graciously offered me morning beverages. This level of personal attention and awesome customer service made my stay exceptional. Thank you, Victor, for going above and beyond!

Parking was blocks away and an extra fee. Room smelled like mold. No hot water in the morning. When we checked in we waited for service etc

Great location

It was. All great service since I got there..no complains all good all around

Rooms are freshly renovated with new appliances and fixtures. So new the oven still has a pamphlet in it. Real thick comforter and more pillows than Ive ever seen in a hotel room. Well temperature controlled and the water pressure is no joke! Victor the counter guy is very nice and super helpful. Im not sure about the history of the building but say hi to Mr. Casper the spirit with the handlebar mustache for us... he's very curious about us 3 weird comic con ladies but was benign. He likes the fan to stay on. 😘

Me and my husband choose to stay at this hotel simply due to the location. It was extremely close to event we were in town for. We only stayed one night and at first glance we almost didn't t check in. The outside looks sketchy but let me tell you, it was great. The room was clean, no weird smells or sounds. I'm autistic and was very worked about being overstimulate with sounds and smells that come with older buildings. The staff were very helpful, the inside doesn't match the outside. All new appliances and the mirror in the bathroom was everything, I'm actually ordering one for my home cause it was amazing! I can't even describe the features the mirror had. It was small but cute and comfortable and intimate. It was seriously perfect. So glad we chose to stay. Definitely will be back

Check in was quick and easy. Pretty hard to find if you’re not looking hard for the sign on the building. Parking is 2 blocks away from building, rooms are small and you can hear the cars on the road right outside the window. Bed is comfortable and staff is very friendly.

Went to a concert at the Toyota center. Super short walk and didn’t have to deal with traffic afterwards. Had some last minute changes with my room and the guy working the front desk was super helpful. Would definitely stay again.

This hotel is just a couple of blocks from the Toyota Center and the House of Blues. Although an older property, it is very well maintained.

Front desk people were very helpful

We had a last minute housing issue while traveling and booked here in a rush. The staff was so accommodating and friendly! Easy walk to convention center and lots of restaurants and bars. Definitely not the most modern place, but it worked for a few nights. Also has a full kitchen which is super convenient!

Water broke in toilet. No hair conditioner. Loud air conditioning noise. Very noisy from street after midnight. No elevator. Parking is far away.

The staff, especially John (I think the owner) was sooooo sweet and kind and helpful. Look, this place is not the Ritz Carlton, but I’d stay here again just simply because of how kind and nice the staff was. You can tell that they are family run and operated and that they try their best with what they’ve got. And location and price can’t be beat! If you’re looking for a retro hotel/motel experience that won’t disappoint, I HIGHLY recommend! :) I’ll be staying here again.

The room itself was ok. Things looked clean but in the bathroom there was no hand soap and there was a hole in the wall that had been haphazardly repaired. The in suite kitchen was fine. I saw a bug crawling on the wall and all of the cutlery/cookware was just thrown in the cabinets. At one point on my second day my key stopped working and when I went down to the front desk the lady “working” there couldn’t fix it. She didn’t actually work there, she was just there helping out the owner and didn’t actually know how to do anything. The owner called the maintenance guy to go let me in the room from the dumpster which was just our back and it took him 15 minutes to get back inside. When I got back that night it was still broken, even though it was supposed to be fixed and when I went down to ask why it didn’t work I got scolded for putting my key next to the phone. The room was enough to get me through but after I didn’t feel the safest, but that could be my own anxieties. Everything in the room felt worn out and the tv didn’t work that well. The only thing that would make me stay again would be if everything around the Toyota center was sold out

Terrible experience, no toilet paper, breakfast yogurt expired.

The goal was to be close to Toyota center, and the mission was accomplished. Got to taste one of the best burgers in my entire life, too, at craft burgers. Look it up

Good service and good people service

they lied about free parking; they wanted to charge me to park in a sketchy off-property lot during the check-in process and when I showed them the email confirmation from expedia saying that I would be given a parking voucher when checking in, the guy got super upset at me and demanded the room key back and refused to let me stay there after all even though I had prepaid for the room which was advertised to include a parking voucher. I asked what does voucher mean but the guys was so mad, screaming at me and threatening to shoot me if I did not leave the premesis so I left and the front desk guy (who threatened me) was following me on my way out the door so I kicked the door shut behind me to prevent him from continuing to pursue me. when i called expedia customer service to ask for a refund they called the hotel who claimed they had filed a police report against me for supposedly damaging their door somehow, and that they were refusing to issue a refund so expedia told me the only option I had was to call the hotel to ask them for a refund but i was not willing to do this because of the death threats that the front desk guy made against me so then expedia said my only other option was to dispute the card charge with my bank.

Easy to Uber there and ok to walk in daytime but perhaps not at night. Must use stairs to access rooms. Think more European hostel.

Clean bathroom and bedding. Would stay again Plus room had a kitchen that I didn’t think I would have, was a nice perk

Not good and expensive WiFi and tv is not working

The hotel is too old, and the bed smells like it has been used by other people. For the price, it's better to spend an extra $20 and go for better options. I don't recommend it.ptions. I don't recommend it.

Second time staying here no problems a little out dated but it’s a whole vibe staff is helpful as well.

Front desk is awesome I will be back again much love from Baesick the breakdancer

Highly recommend this place. Especially if you are seeing a show at The House of Blues. Super close and cool places to eat and drink.

0 amenities. Then the parking was 2 blocks away for 25 but they a lot connected to the hotel for 5 that they dod t mentioned until after i paid. The only thing it met was convenience.

I left my wallet on the counter while checking out and someone stole it. The security camera was/is not working per staff (and reportedly it’s been this way for some time. The lady staff member is Great! I found a dead water bug and roach under the nightstand near the window.

Very family friendly and personable service.

When i arrived, i was informed that i had requested dates a month later. OH THE HASSEL OF CALLING. However, the staff immediately called Hotels. Com and straightened it all out. WOW HOW MUCH MORE CAN YOU ASK FOR. It made my stay lesss stressful. So thank you for all you did

Bad

It is an older property, but it's very nice and clean. We didn't encounter any issues. For being in downtown Houston, you can't beat the price; it's right next to a parking lot that is only $5 for overnight. The staff was very friendly.

This hotel is an older hotel , no elevator you will need to go the stairs to the room. Parking is far from the hotel, and had to pay 25.00

I was charged US$40 not foreseen in the reservation. The hotel owner charged me US$25 a day for a parking lot far from the hotel, lying that other parking lots were much more expensive. They were cheaper. The hotel owner only showed up at reception around 9:00, so there was no breakfast when I needed to leave the hotel before that time.

They charge extra to check in. Bathroom was dirty. No phone in the room. The classes that where used where not cleaned and just put back on the self. The toilet was loose on the base. Plus a white residue was on the seat of the toilet and floors. Problems with the TV.

Not refund , didn’t stay due to cockroaches

The Staff were nice and very helpful.

Had my doubts when I walked in. But ended up being an ok place to stay. Owner and staff were very nice. Rooms were very clean. Parking off site was not to far I will stay again

The worst place, there are just two persons or one and they didn’t cleaned the room.

John and Jasmin were very helpful and hospitable in getting us in at a late hour and out early. Thank you for taking care of us in Houston!

Exceptionally friendly and helpful staff. Building a little tired but room was clean and sleep was had.

Hotel staff is awesome! I would stay here again in a pinch but honestly there is better facilities

The property manager was very kind and sweet. The facilities were very out dated. My room was clean but it still was a very uneasy feeling. Ice machine was full of mold no ice. the carpets were very old i did not let my feet touch them. blinds were broke and dirty. Fan full of dust. I made it the weekend mainly because it was no refund BUT I will never stay again and do not recommend. There were dirty used towels in my room also.

I was pleasantly surprised at how well this went. I originally got a message from the hotel saying that there would have to be a $100 deposit but they didn't clarify that if you have credit and ID, you don't have to worry about that so if you get that message, disregard it. Room was nice. No elevator so make sure you're don't have issues with stairs. Nice room. Had a fridge, microwave, cupboard and even some dishes that I was able to use for my leftovers

Amazing

Ann was very friendly and helpful to me, I'll be coming back just because of her smile!

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We did not even stay. We ended up leaving the property at 2:00 AM to drive the hour and a half home.

The beds were horribly stiff. They provided no shower soad for the first 2 days and the extra sanitation fee seemed excessive. And the parking was 2 blocks away.

The hotel was nice in that it was smaller and not a lot of noise. It was not what I was expecting. There was no elevator. My iron didn’t work. The bed was hard. It took a while to check in. I paid fees at the hotel that I was not expecting. I was aware of a $25 charge that was to be collected at the hotel. However, when I got there, it was a $40 charge plus $50 for parking. I was hoping for a workout room and pool but I didn’t pay attention when I was making my reservation. The parking gate closed at 8 and didn’t open til 8 am which was very inconvenient. I had to call for someone to walk the 2 blocks to come manually open the gate.

Pictures are extremely misleading. The description of this property was not what it was. It said rooms across 2 floors, no just 2nd fl only. No elevator. Free Breakfast, no breakfast at all , not even grab and go and 3 day old cream with no coffee. Bar/Lounge, nope. Gym, never saw it. Air conditioner was not turned on in the room until we got there at 4pm. Took all night to cool the room. 2 extra fees added, 1 I knew nothing about until I got there. The lady that was at the desk Saturday and Monday during the day was very pleasant. That was the best part.

El hotel hace cargos indebidos a la tarjeta que dejas, se excusan que las tarifas ya estan establñecidas, pero hacen cobros que ni en hoteles ni en el establecimiento avisan, mencionan un costo de sanitizacion de 20 usd en hoteles y de 25 en el hotel, estando alla cobran 40usd por noche nos cobraron 120usd mas un late check out que nunca sucedio

The only positive i can say abput this place is that the woman who checked us in was very nice and understanding and professional the room was not as described im disabled but had to climb stairs and the thing that most stressed me was the only lock on the door was the lock that uses the key to get in there was no latch lock for security

The front desk girl was very helpful and friendly. Great location.

My only complaint is the parking is pricey. But, it's a low cost hotel in a prime location; don't book it and then complain that it's not the 4 seasons.

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Very friendly and helpful staff!!! Hotel was nice and walking distance from a lot of attractions!!

This hotel was the cheap option to be downtown. It worked fine for me and my 12 year old to go to a couple of Astros games, but I would not take a spouse to this hotel.

Convenient location for venue I went to, but outdated. Booked and paid for room, but upon check in I was charged an additional $100 for sanitation and service fee. Parking lot is a block away and $20 a day.

Service and location was perfect. Was a bit shocked of the $10/bag charge to store luggage for 3 hours.

not good. had to pay extra $47 upon check in.

Great place!

The staff was unhelpful and rude. The room was made only once in 4 days and when I brought the issue to the staff they gave me towels and sheets to change myself and not once apologized.

I will never ever go back again

Probably won’t be back

Buen precio y buena ubicacion, cerca hay restaurantes y supermercados

When first checking in I guess the dude who was checking me in was in training. But poor dude could barely finish a sentence before his trainer started to correct him. The room was ok and the tv and wifi works good. Shower was small and you couldn’t adjust the shower head considering I am 5’1 the shower head was to high. Also, if you go to the Rockets game it was a 5 minute walk. Don’t drink because you will have to climb two flights of stairs. Check out i cant speak much on it because there was no one there to help us check out. Just know you need your room card to open the door to get out & pressing the red button doesn’t get you anywhere. We just pushed the key inside the window since no one was there. I would say this hotel/suite is no where near fancy & is outdated. If you’re looking for luxury go else where. But the location was perfect for the Toyota Center & different restaurants.

Handy location for downtown, and reasonably priced.

Pretty sketchy place in the middle of downtown Houston. Checkin was the weirdest I have ever experienced had to be buzzed in with the attendant behind glass. Then the seemingly high or clearly off hotel manager walked in and harassed me. The room itself was pretty bad. There were no shower curtains and someone took the batteries from the remote and the mattress felt like a pullout mattress. The place it self was decently clean but still was gross. Won’t be staying here ever again.

I liked the friendly staff, but there is no breakfast like described.

Location was excellent. Very close to the Toyota Center and Convention Center. Old building and hotel and I'm sure quite costly to update. For the price, it was a great choice.

There were additional fees of $25 for sanitation when we arrived above and beyond what we paid Expedia. The area is a little scary for children (not well lit, very loud music outside, people yelling curse words). Fine if you literally just need a place to sleep but otherwise not a place I’d bring my kids again.

I would NEVER recommend this place to anyone by any means, I stayed here with a few friends back in September and never wanted to leave a hotel as quickly as I wanted to. The room was absolutely filthy, sheets weren't even changed out by the time we got there. The sheets had hair, dirt, nail clippings, and weird stains on it that I don't even know what they were but they looked disgusting. The blinds of the room were broken to the point that someone could LOOK into our room and was held together by what looks like duct tape. We found a DEAD roach in the cabinet, and parts of the walls had holes and weird stains??? The lobby alone felt unsafe while checking in, a random guy came in who didn't even look like someone who had a booking at the hotel just stood there waiting and gave my party and I really unsettling vibes. Trying to park at this place was extremely unsafe due to the document they had me put on my windshield had all of my room and contact information in it, the parking lot itself was unsafe due to how far it was from the hotel and there was no form of security to prevent someone from getting to my car or SEEING my hotel room information and knowing EXACTLY where my party and I were staying. My party and I didn't even stay for more than two hours that day of checking in because of how uncomfortable this place made us and ended up booking elsewhere that same day. I have more of this review I want to post because so much more happened that I can't type it all out.

Great value for a prime downtown location. Room was clean, quiet, comfortable and had a full kitchenette.

Kiki their manager is the best! Super hardworking and made me feel that I'm valued as a guest. I would definitely stay with them again.

Does not have a elevator. Older people should know about that.

Felt sketchy and like some sort of front. Everything felt off but hard to put a finger on exactly what. My room key opened both my room and another room in the hallway’s door where it seemed someone else was staying. I wouldn’t recommend this place at all.

The Customer service was excellent. It is quite a charming place.

I had trouble finding it and there was no elevator. No hot water or bath towels the second day. No on site parking and was charged an extra $20 a day and only could access car from 8 am to 8 pm. Internet was so spoty couldn't watch Ruku TV because it kept dropping the internet connection. Even though on the second floor could hear everything going on outside very loudly. The drapes to cover the windows were too long to kept all the cold air in. The air unit didn't work well to keep the room cool on the auto settings.

Good value and very convenient .

The staff were very friendly, the location was excellent, but the room had a few things broken or missing. Overall, it was worth the price.

Weirdest hotel I’ve ever stayed at. Would not recommend.

There were cockroaches in the kitchen and restroom areas. My daughter claims she felt one crawl on her face while she tried to sleep. The work crew was very nice but there needs to be a professional fumigation done there.

We went to a concert in town and chose this location because it was within walking distance. I did read reviews prior to booking so I was aware it is not a high end property. The value was decent. The check in went well overall-the front desk agent was being trained. They did freshen up our room. We paid a $20 sanitation fee but honestly I don't feel that the room was sanitized. The room was decent however it could be so much better if the detail work was taken care of. Towels were very old. No stopper in bathroom sink. There was a disconnected refrigerator that was just here and dirty on the exterior. I never opened it. When we got back from the concert and I used the restroom there was a cockroach. My husband killed it. I didn't feel the room was dirty but I felt it just needed a little to make it feel cleaner. There was supposed to be breakfast but there wasn't. Front desk agent was sitting in lobby chatting with someone but she had told us she was going to do breakfast. The staff was very friendly overall.

When we arrived to our room it was a complete dump. Stains on sheets and smelled funky in room. Complained to hotels.com and they said they would change room. I advised we were at an event and would be late they said no worries they would be waiting. When we arrived that night no one was available as promised to change our room and we had no choice but to stay. We also parked where told and came out to a 30$ parking ticket. The additional 20$ cleaning fee on arrival was a joke. Complete waste of hard earned money.

It is within walking distance of many great venues for music, shows, and other entertainment. There are some nice shopping and delicious dining within blocks and it is also located right by City Centre. The staff is helpful and friendly. The rooms are clean and each have a kitchenette with some basic cooking/dining sets. I would definitely recommend this to anyone not looking for a big $$ hotel with still all the convenience of the location.

The customer service is horrible. It says 1% chance of a refund. The way that front desk person treated us. We deserve a refund. How do you say no early check in without a fee, but then at 3pm no one shows up to the desk till 3:15? While people are waiting and we can see the person just standing around in the camera. The AC is very loud. The toliet is broken. Pillows are dirty. We like bed and breakfast hotels, but not this one. The worst part was the customer service. When we checked out and waiting for our ride. AGAIN that rude person asked if the other associate would ask us if we needed anything else because we were standing in the lobby. No other customers were there and we weren't in the way. So we moved outside. The 2 men that were cleaning the windows stopped the other guest that i checked in with. Stated he was new here and asked if the rooms were clean? The lady said NO. 2 guest that were there agreed with me. Get it together or start changing your refund policy to higher rate.

The the price given every other place in the area was around $500 a night, I can't complain. The staff was very friendly. I'd bring your own food for breakfast though. The continental breakfast was a bit disapppointing. The biggest complaint was cleanliness. The sheets were stained, there was a hair on the sheets, and they have a bit of a bug problem.

Staff behind bullet proof glass in the lobby. You have to sign a form that lists 8 different ways in which the hotel can take more money from you if you don't do this and that just so. You get surprised by having to pay another $20 for a "sanitation fee." A day before check-in you get an email from them saying they'll keep all your money unless you cancel two weeks in advance. (Nice timing of the email.) TV looked like it had been wiped by a nasty, wet rag. Roaches all over the bathroom. I kept waking up in fear of roaches crawling on me. Sure enough, woke up to see a roach the size of a matchbook crawling up the curtain next to the bed.

Nothing fancy, but if you want good value and a clean, safe place to stay in downtown Houston this place is peerfect. The staff was friendly and accomodating, the room was spartan but very clean. The kitchen facilites were fine and the property was quiet. Basic accomodation for a good price.