Extended Stay America Suites Knoxville West Hills

Good

Exceptional

Good location and staff You need to be quick to the breakfast

Price Dirty, smelled horrible, rooms aren’t cleaned throughly, shower floor felt like it was gonna fall in.. room smelled like stale smoke.. no fresh breakfast or coffee, muffins were stale that they had to offer, coffee was watered down. Someone off drugs was screaming in his room for two days straight for hours at night. No elevator so you have to carry heavy luggage up a lot of stairs. First room I had the fridge didn’t work properly and all of my food I bought spoiled. They didn’t offer a new room until I asked and didn’t offer a discount atleast for my troubles. I will say the manager did move me to a suite room which was much better than the last room after I explained what happened to him. So the last three days of my stay were a tad bit better. Staff was nice but quality of rooms and establishment needs a lot of work.

Absolutely awful DO NOT GO HERE I went somewhere else after I got my room I don't usually do reviews but this place sucks

Nothing I couldn’t check in. I waited for over 30 minutes in the lobby, and I called several times trying to get in touch with someone. I ended up having to get another hotel.

Nice location but the building was not very clean and there is no elevator which makes it difficult for older people.

Very noisy at 3 a.m. Someone was kicking the wall and making loud noise in the hallway. It disturbed my sleep. Disappointing experience.

Tired facility, needs maintenance, staff is helpful, good location.

The front desk staff members were very nice. It was not handicapped accessible. The room was not the cleanest and there was a dead bug in the bathroom. The drain in the tub was broken, as well. The tub was unstable, and the exhaust fan was also not working correctly. Very disappointing stay. Also, no ice was available. Do better! We will avoid this brand next time for sure.

Eh I had booked this months in advance for a concert. We arrived and then were told they needed to relocate us because of a water leak in our room. I was never contacted prior at all about this.

Property shown was nothing like it was in person. Damaged bathroom door, mold on the ceiling of the shower, stains on the bed and over all unsafe feeling. We did not even stay an hour and after contacting Expedia with the complaint and that we were not staying the property was notified. While we were trying to gather our bags and dog to leave the woman working the desk tried to barge in with out knocking. Then proceeded to yell at us when I locked the door while we got out things and a leash on our dog. When following us out to make sure we were leaving, like we had done something wrong. I can not say how much I tell someone to avoid this property.

The room was what we were expecting for the price which was perfect! The only disappointment was when I came down for breakfast they only had 3 small muffins left and some oatmeal. There was also a line behind me. It was a very basic grab and go breakfast on one small table with coffee, tea, hot chocolate, etc. I’m assuming more muffins would have been brought if requested, but I just wanted to note my experience for anyone who seeks out breakfast options with their hotels.

I liked everything

I liked everything

All bad No elevator, stove didn't work, had to charge rooms, coffee was cold,

I had a kitchen The kitchen didn't come equipped with anything. Management gave me dirty cooking/eating supplies not even enough for 2 people and I had 3. The pullout couch had ripped cushions and the bedding was dirty. There was no way to separate the bed from the other living area. The room/bathroom in whole was dirty. There were drug deals being made in the parking lot. The side entrance is not locked and there were pillows in the stairwell where people had been sleeping. I felt this location is not a safe area for my family.

I had a kitchen The kitchen didn't come equipped with anything. Management gave me dirty cooking/eating supplies not even enough for 2 people and I had 3. The pullout couch had ripped cushions and the bedding was dirty. There was no way to separate the bed from the other living area. The room/bathroom in whole was dirty. There were drug deals being made in the parking lot. The side entrance is not locked and there were pillows in the stairwell where people had been sleeping. I felt this location is not a safe area for my family.

Hotel smelled like an ashtray, couldn’t breathe.

Room was just OK. Lobby has several steps of stairs that needs to carry luggage over. Breakfast was just for grab on which was snacks more precisely. Not recommended.

The hotel had a lingering smell of weed and the rooms smelt old and musky. We were in a room at the end of the hall by the exit door and people were going in and out all night until 4 am and you can hear the door slamming. The bed was hard and the pillows are very flat so I didn’t get a good sleep. There was also an outdoor spotlight by our window and it looked like the sun was peeking through all night. Its just a very outdated and uncomfy stay all together.

Was a little run down with outdated amenities

Price Smoke smell

I don’t know how this hotel got such a high rating. High point: the staff was friendly and helpful. Worst: our nonsmoking room reeked of cigarette smoke, as did the entire nonsmoking hallway. The room itself was not very clean at all. The mirrors had been wiped with a dirty cloth. There was visible dust on the furniture. I expected the outdated finishes, tiny pillows, and thin towels, but there’s no reason for a dirty room at any price. We cancelled our second night.

Good place!

Hotel smelt like straight weed. Asked front desk before check in she told me it was just by the door because people outside and coming and going with not much airflow. That was a complete lie every floor smelt like you were hot boxing. Front desk didnt even advise or seem friendly on check in handed me a card and said a room number that was it. Beds are like rocks the ground in Afghanistan was more comfortable that the bed.

It says breakfast but it’s just granola bars and coffee. The rooms aren’t updated at all. We paid for a queen bed and pull out saga but when we arrived the pull out sofa was broken so they gave me a roll away bed and still charged full price. It was supposed to be smoke free but smelled of cigarettes and marijuana. The location is its best feature. I wouldn’t book again though.

Everything was dirty. Floors were splitting. Shower didnt even work. Had to fix it so that we could shower. Found womens finger nail in hall way and in our room. No extra blankets for the fold out bed that was broken. There were cocroahes in the sink. Most disgusting place ive stayed in a long time. Wish I could have got my money back and went somewhere else.

Poor

Disappointing

There needs to be a warning for this hotel that there is no elevator. Also, entire hotel smelled like smoke. My rooms bedding, kitchen and bathroom were clean but the floor wasn’t clean, there was food embedded in the office chair and stains on the walls. Also there were cigarette butts and bags of garbage on the floor in the hallway.

Room looked clean but really wasn't when looking close. Bedding smelled terrible. No hair dryer. Towels were so small needed 2 to dry off. Breakfast terrible.

Bad Spot

Nice area Wish the TVs were slightly more up to date with HDMI ports

Wish the TVs were slightly more up to date with HDMI ports

Continental breakfast

Pleasant

A+ GRAB N GO BREAKFAST

Less than hoped for. Wider range of good nutrition.

Less than hoped for. Wider range of good nutrition.

They told me my room wasn’t ready and it was 6:00 pm so they put me in another room. The halls and room smelled so disgusting. Dirty handprints on the wall, shower floor dirty, stains on the wall, greasy fingerprints on the wall. Disgusting. I didn’t even feel comfortable sleeping in the bed so I brought my own blanket inside to sleep on top and cover the bed

There was a hole in the sheets with lots of stains and one side of the bed was broken and felt like a sink hole. We could have gotten unlucky but I don’t think I would stay here again. The staff was very nice tho!

The staff were fine however I had to go to two or three different rooms to find a room that did not smell like smoke. There’s no smoking signs throughout the facility, but nobody abide by them.

Front desk ladies were helpful and nice. Room hasn’t been updated like the description says. If you’d like dishes/cookware you have to call front desk to get them. There was nothing in the room. LED light in kitchen had no cover.

Whole place smells. Door security latch locks after you leave the room and front desk person has tool that she used to unlock so apparently that happens a lot instead of just repairing!!! The heater was not plugged in and there were kinky lil hairs on a washcloth.

The breakfast offering was just coffee and a granola bar, but we found a nearby place called Scrambled Jake’s that was very good before getting back on the road.

Overpaid.

The place is decent and for the price is a good value if you just require a place to sleep. It is much better than the ones right off 75.

Enjoyed!

This establishment would not be suitable for children unfortunately. I will not be staying at this establishment again. The staff did not seem to care that that there was not an elevator and would not answer me when I asked what they would do if I was wheelchair bound. They did not seem to care about the drug use either. The man that helped me switch rooms was accommodating to the best of his ability however there was a language barrier. Needless to say, I am disappointed and expected something better based off of the online rating and pictures.

the staff is great!!

Could hear a lot of people fighting on friday night, some intoxicated other people around, messed with sleep. Room is moderate to low quality, but not too bad considering the price.

Sheets and towels were clean. A/C worked well. Front desk lady was friendly, available and helpful. Parking was free.

Prepackaged food.

Towels were either just folded again after animal bathing, or just naturally hairy. Wear your shoes at all times. For the first time ever I put a chair to help secure the door. I know it was not an expensive option, but since it was close to destination. Highly advise, KEEP LOOKING

Location was good - check in was very seamless. Room was nice & very clean

Everything

Fights in the corridors, smells like pee and cleaning solution. Mattresses are rough.

Not a nice hotel or room

My boyfriend and I were only there to sleep, so we didn't get the fully experience of the hotel. However, as soon as we walked into the lobby to check in, we smelled strong smoke from cigarettes. The odor kind of went away as we walked closer to the hotel room, but we could still smell it a little.

This is the place for you! But only if you're looking for guests walking around the lobby, drinking liquor from a bottle, 30+ hairs in your shower, and just mini muffins as your "free breakfast"! The guest ratings did not match the actual hotel stay...

The people were amazing, the bed great! The towels were soft and clean. The room was half way below the ground and there was mold in a lot of places. The door electronic worked but the handle did not work…but the other people there on the floor were great and friendly. I felt safe there with the nice people.

Great service

If you were planning on staying there more than a few days and want to use the kitchen to cook food instead of eating out you will need to bring your own pots and pans and dining ware. Or rent it from the hotel. I do understand why they rent it out because they have to make sure that it is clean properly after you leave. Their on site breakfast options are coffee, oatmeal and granola bars. But there are plenty of places to get breakfast in the area. I would consider staying here again if I need to go back to Knoxville.

Well, I get in my room and there is piss and pubic hair that isn’t mine, all over the toilet and what I can only guess is semen along with burn marks on the sheets that haven’t been washed, so there’s that. Not to mention the homeless roaming the parking lot looking for things to take so I won’t be sleeping much tonight and instead watching my vehicle. I want my $84 back. This place is worth $35 a night MAX.

Dirty, unsafe, hair in bed, wet shower, police in building due to some issues, basement room, broken appliances, dirty overall

Filthy, dirty room. This should not be an American option. Go to India if you want something comparable.

Great

Was not clean and unpleasant odors

The room had an overwhelmingly musty smell. Cleaning was limited; it appears they changed the towels and sheets and that was about it. The floors weren’t even swept and were filthy. The bed was creaky and uncomfortable. The faucet to turn the water on was broke off and just sitting in the side of the filthy tub. When I pulled the lever to turn on the shower head, mote water came out of the faucet than the shower head. It was bad enough I even wrote to corporate. Random, small issues aren’t a big deal, but this property is clearly neglected.

Checked in ok. Went around back to go to room, open the door to the hallway and was hit with the smell of cigarettes and some pungent food smell. Supposed to be non smoking hotel. Went in room smelled like straight up cigarettes. Bathroom had mold in shower. There was no hair dryer. The furniture was old and worn out. The pillows smelled like cigarettes. The door leading out back did not have a lock so the building wasn't secure. All night long things were moved and clanked on the floor above. Couldn't sleep because of the noises. Had the leave the fan on full blast just to stay cool. Don't stay here.

The cigarette and pot smoke smell at this property was unbearable, especially for a family trip with kids (traveling for a funeral, no less). I know this area of Knoxville well and assumed the hotel would be in much better condition than it was. The room was had was large, but we couldn't bear to stay in it due to the overwhelming smells in the room, lobby and hallways. I got a refund for one of three nights, wish it was more. This place is a mess.

I liked that it was convenient to everything.

The reservation stated hair dryers were available upon request. I requested a hair dryer but was told that they do not have hair dryers. This was a first for me. The refrigerator in the room did not open fully as the door hit the stove. The bed was not comfortable and there were dogs barking consistently.

Location and my room was dirty, very poor housekeeping.

Horrible smell filled the entire room and room looked like a bull ran through it

We had to switch rooms for a stain on the bed sheet and the tv didnt work. But over all very nice stay. Staff was very nice. Definitely will stay again.

The only good thing was the clerk that checked me in. She was very nice and fast at checking me in. All the rest was bad: There was no toilet paper or holder. The sheets were stained red and brown. The sink and bathroom mirror had toothpaste residue. The toilet seat was dirty. The bathtub had a large pink mold ring around the drain, mold all over the tile, and soap scum on the tile walls. One of the side doors wouldn’t open at all (BIG fire safety hazard!) and another side door wouldn’t shut and lock. The property is dated which wouldn’t be so bad if it was at least clean and doors worked properly.

Disgusting place

burn marks on tub, holes in walls, carpet real dirty, desk chain - arms loose, fabric torn, chair - fabric real dirty, inside lock only had two screws holding in door and those were loose,

Room was not ready when we arrived an hour later than check in. Staff did their best to complete as quickly as possible, but the room was bug infested. Needless to say the wife was not happy!

Do not stay here.

Nice clean hotel

Room smelled of cigarettes, clearly had not been cleaned in a few visits. Towels and bed sheets were yellow.

This is outside of the hotel's control, but there were several very odd individuals around the hotel. One individual was sitting on my car's front bumper and did not respond when spoken to. Overall an odd area and an unpleasant stay.

Great supportive staff, centrally located, clean and quiet

This was terrible. I trust the reviews and had higher hopes than this. When we arrived, the couch bed was completely unusable. The closet was broken. The towels had stains and the bed sheets were stained. There were crumbs at the bottom indicating that the sheets were not changed between users. There was mold in the shower. Had we not gotten it at 12:30am, I would have left. The kids socks were black indicating that the floors were not clean. When sleeping it felt like bugs were crawling on us. Also, at night there was a BRIGHT light from outside. Overall terrible 100% do not recommend. Spoke with front desk about complaints and were told a manager would get back to me.

Poor maintained room, bathroom door would not close & latch because door hit jam, broken handicap bar with jagged metal edges which could cause a serious cut, entrance door sweep missing that has a 1 inch gap, main light cover hanging partially off, countertop molding coming off, dirty walls, hard bed, …….

Very basic. No internet. Grab and go breakfast was really basic, tea/coffee, breakfast bar, etc.

All staff are respectful of guest privacy while being truly available 24/7 to fulfill requests or address concerns. This extended stay does an excellent job of creating a home away from home with exceptionally kind and hard-working staff.

The place is old. Towels were cleaned but you could see they were at least 5 years old, even had holes!. The bathroom counter along with the shower pan hasn’t been cleaned in a while and were stained. Lastly the bed covered had stains on it. I had to sleep fully cloth.

However, THE ODOR WAS HORRENDOUS. It smelled like stale smoke, which made me sick to my stomach and triggered a migraine. Even my dog refused to eat. On top of that, the mattress was so thin, springs dug into my back. Even if I managed to fall asleep despite the smell, I was woken up being stabbed by springs. I was directed to a back door and felt hidden away, as I was not even permitted to walk down the hall with my pet. Pet friendly? They shame you for having a pet.

I was first put into a room with no mattress topper and over used sheets (you know the sheets with little balls all over it). The bed was hard. I woke up with a sore body. Terrible sleep!!! I was moved into a room with a bandaid in the shower. Obviously they hadn’t properly clean the room. Just a pay a little more for a better hotel trust me! If they put you in room 210, don’t do it or you’ll pay the next day.

The staff here is really kind and generous with their time. Couldn’t ask for a better place to call home for a short time. We were upgraded to a one bedroom apartment and it has been amazing having the space. Really a nice place with great people!

I was surprised to find the cleaning crew in my room way almost an hour before check out time and some things went missing to which when I asked about them, I was told that they had not seen them

I felt the property didn't advertise as it truly was. The exterior doors that led directly to my floor were locked until a certain time of day while the reception staff acted as though it was fine all the time-I guessed the time when they were unlocked. There wasn't an elevator that I could find. Everything that I assumed would be in the room was not, such as a coffee maker, etc.--those had to be requested. The staff would respond when asked, but nothing was ever fully explained. Then, to charge for local calls on the phone was icing on the cake.

The property was fine for what I needed for a night, but the bed was hard and the pull out bed in the couch was so old, you could feel the springs in the mattress. There was nothing luxurious about this room, but it was clean.

The excessive smell of weed in the lobby is too much. Vaping is smoking & when the smell over powers everything else it's an issue. The morning staff had their vapes laying all around the breakfast area in the lobby. It's just too much.

Not Horrible, but not good either

The hotel is very rundown and needs lots of maintenance. Many things that are supposed to be available are not (vending machines, detergent, etc.). "Breakfast" is only coffee and a muffin. However, it's in a great location with several dining and shopping alternatives and access to local buses just outside the hotel.

When we entered the lobby a woman was upstairs on a couch & I guess we interrupted her nap? She got up & muttered f***, loud enough for us to hear. The gentleman that actually checked us in was friendly however. As for the room … we paid almost $100 for a room that had not been cleaned. There was hair in the bathtub, crumbs on the TV stand & the floor was filthy. The rooms also have an odor however I attribute that to people cooking in their kitchenettes. We checked in around 8pm & after being on the road for 13 hours we tried to suck it up to just get a few hours of sleep & get back on the road, but we left a little after 1AM & NO sleep & briefly showering (reluctantly). Sleeping in our car at a rest stop was a better experience than we had at this establishment. I wouldn’t pay more than $40/night for this place.

The environment outside wasn’t any better. There were people hanging around late into the night, drinking beer, which made me uncomfortable. The check-in process was equally disappointing. The representative wasn’t friendly, and to make matters worse, they charged my card a day before I arrived when they were supposed to charge me at check-in. Overall, this was a very unpleasant experience, and I wouldn’t recommend staying here.

Stayed here w/ my daughter while touring UTK. Never have I stayed in a more disgusting place in my life. Linens and towels were old and stained. Floor was littered with hairballs, and there's no carpet in the rooms so you can hear your neighbors to the left, right and above. At night, it acted as some type of crackhouse. People yelling, playing music IN the hotel at all hours and outside acted as some sort of "crack house" with people hanging out in the parking lot all through the night. If you care about yourself and your family, I suggest finding another place to stay. Also, the staff at the front desk seem to never be around. @hotels.com - do yourself a favor and unlist this place as a place to stay.

Our entire room floor was sticky everywhere you walked, I saw staff taking out trash all piled up on the luggage cart. I would never recommend this dirt hole.

I would not recommend unless you want to hear noises all night.

Convenien

No bed bugs noticed

Sheets were dingy and i questioned whether they had even been washed.

Floor was sticky.

Stayed 2 nights. Housekeeping never came to make bed, empty trash or check on towels. Hair from previous occupant was on the floor. One of the towels had stains on it. Bed was clean but very uncomfortable. “Breakfast” was coffee & granola bars. Not close to downtown Knox or UT, especially if during rush hour traffic. (20 min on highway). Would not recommend

Upon checking in, I get to my room. The air wasn’t running, as expected. I try to turn it on. It does not work. I push all the buttons, nothing happens. So I call the front desk. Tell the assistant I cannot get the air to turn on. He tells me I’ll be right there. He gets there, works with it for about 10 minutes and finally gets it to come on. After explaining they do not have a maintenance man right now he just up and quit?! So that doesn’t explain why The complete front parking lot was blocked off upon arriving and almost all of the back except for one tiny area. I had to wait 10 minutes to park. Back to the room. I should have snapped some pics. I wasn’t going to be in that area more than 24 hrs. Cuz I was leaving the next morning, after checking out. Or I would have The bathroom door wouldn’t shut all the way. It looked cracked all the way down. Maybe someone got mad idk? The shower was a nightmare! I understand the water filling up/not draining with the tub part running, and not the shower. But this time, even with the shower on it wouldn’t drain it all it either needed Traino or a plumber to look at it. It didn’t even start draining until you turned the water all the way off it just filled up and filled up with the shower running it felt so nasty just standing there with the water filling up and you’re trying to shower, I was trying to get out as quick as I could! The bed hurt my back then the next morning they were hurrying me out. Checkouts always been at 12, not 11!

It was ok. Did not have elevator sonic had to walk up steps to second floor.

It was close to my family .

Smelled awful. Likely people living there, loud arguing from guest's room next to us. Staff was accommodating to move our room which was quieter. Wouldn’t book there again. Worth about $20/night not what we paid.

Clean and inexpensive. I stop here regularly, and have for years.

Bed spead was dingy people cussing outside my window people screaming in hall way

Customers service

There was a wet towel left in the bathtub and an unfolded towel on the bathroom floor, which made me uncertain if it was clean or not. Additionally, the floor near the door was white and powdery. Upon arrival, the first thing the receptionist asked me was about the score of the ongoing soccer game, which felt unprofessional.

Room was a bit worn down for my liking. Bathroom was a bit dirty and so were the towels and bed linens. The floor was a bit slippery and sticky at the same time. The lobby and hallways of the hotel smelt like smoke. I wouldn’t stay here again.

Not very friendly staff, shady people at the hotel that made me feel uncomfortable!

Undistinguished property, forgettable location and lack of amenities. Service and staff level was poor.

Not the worst but not very clean and comfortable. Order hotel guests were pretty rough and there was a fight in the parking lot.

I had a very bad experience i had to go to the front desk multiple time because my keycard stopped working. There were also roaches crawling around the kitchen counter just overall not a good experience!

The stay wasn’t extraordinary by no means but for a weekend getaway it was good. Good location close to everything. The only bad was tv didn’t work half the time and the Linens were stained.

Rooms are VERY spacious and accommodating. Generous kitchen and bathroom. The furniture is dated, but the bed is comfy. Good for a drive thru Knoxville.

Nice

There's no elevator but it's quiet.

2 chiens ont japper et leur propriétaire en a frappé un parce qu’il s’est lamenter pendant 1 heure J’ai du aller frapper à leur porte pour qu’ils arrêtent de crier minuit et demi On ne peut rejoindre la réception puisqu’il n’y a personne

Pretty decent hotel for the price

Glad we only stayed one night because there was no hot water and the shower was disgusting.

It smelled absolutely horrible. I had to get spray to help. When I checked in the guy was okay but he was on the phone and all the staff seemed like kids playing hotel. I didn’t feel safe at all. Everything was sketchy including the guests and I really wouldn’t go back. Kind of felt like a cell not an extended stay

Three floors of rooms and no elevator? Really, in 2024, in America. What if someone was physically limited, old, or had heavy luggage?

Considering a kitchen is provided, and your name suggests a longer stay, was surprised there was no cookware, dishes or silverware. No hair dryer or coffeemaker provided in the room. Bathroom was not clean enough and towels had hair on them.

Clean, newly painted, safe, value conscious desision

Not good. Left before we stayed the night and went to a different hotel.

Entrance partially blocked by pile of dirt. You have climbed up the steps to get to the rooms. No elevator. No coffee maker or hair dryer (yet they have kitchen with microwave). No closed captioning on tv and it said on the door in the room that it accommodates hearing impaired. Few ants in the room and got bitten. And AC was noisy and kept cutting off and turning back on on it own. The room is clean and the bed is comfortable but could not sleep bc of AC unit. The room is also spacious.

I enjoyed my short stay there.

Worst hotel I’ve ever stayed at. Pull out couch was broken. My husband had to sleep on the floor so our kids could have the bed. The kitchen is empty. Nothing to use in the cupboards. There was a disgusting claw of an animal on the kitchen counter. Breakfast was a joke. I had to ask for coffee. It was all empty. Furniture was so uncomfortable and dirty.

Facility could stand an update. Staff is super friendly and helpful. Because it’s cheaper, some of the clientele isn’t the best but, their mostly quiet despite bringing pets. Good location, lots of nearby stores and casual restaurants.

This hotel was close to lots of shops however I won't book this one again. I asked the front desk at the time of check in if I could get another pillow delivered to my room. The answer I got was no because they only had enough pillows for the rooms they have and no extras. Second the shower floor was very noisy anywhere you stepped. You could hear any walking or talking on the floors in the room.

Eventually they were able to track done the person on duty, she came out and gave me attitude as she was in the bathroom. I asked “ isn’t there a sign to put up then you leave the desk” and she said yes but I didn’t put it up. She then started to read the Sign to me (seriously passive aggressive ) instead actually just start checking us in. At no point did she take ownership and say “ I am sorry I needed to step away and I should have put the sign up”. How can I help you. She then had to redo the registration 3 times for the second room because apparently an email was required but my dad didn’t have one. Conclusion. Rude, passive-aggressive, untrained and unable to take responsibility/accountability

Nice!

Terrible smell in hallway and rooms. Smelled like cat urine

Absolutely wonderful. Very clean, Staff Awesome! Great location with plenty of restaurants and the mall nearby. Highly recommend staying here. I would definitely go back to stay there. Wonderful all around.

Great place

This place is more like a motel. Came in and there is no lobby. Initial room had a STRONG smell of fish. Toilet also looked like someone had used it to go #2 and had not flushed well. Got moved to another room, kids screaming outside of it after 11pm. Stained carpet through room. Walls paper thin. Breakfast incredible disappointing- just packaged muffins, and a granola bar.

Room was comfortable. A little outdated but fine for what I needed.

When we got there they told us they was booked but the manager checked a room that hadn’t been checked I to and let us have it

It was fine

The staff was attentive and caring. Went above and beyond to take care of my needs. I would definitely recommend this location!

Just a little iffy driving up. The entrance is not well marked. No one at the front desk.

Our first room was stinky like 1000 dogs. We then got a bottom floor room. At 2:30 am, someone with super loud music in their car decided to park right outside our window. Lyrics with the F word were in every other screaming word. So when you get a room to rest because you have a long drive ahead, waking up startled at that is not the ideal situation.

The place is rundown, no elevator, no one even greets you as you come and go from the place, no outside trash can, no trash can in bathroom, no hair dryer, no hangers. Rap music and partying late into the night. Walls are paper thin. When you step into the tub it creaks and groans like it is going to collapse into the floor below.

Very average stay.

Friendly staff

I suppose you get what you pay for. Cheap but gross. Really needs an update, I’d never recommend to anyone unless they were broke af.

F fun huc

Staff was very nice, room was clean and best value in town on that night.