Palms Casino Resort

Great place

Absolutely loved everything about this place! Will be going back and soon!

It’s a very beautiful and upscale Hotel. Check-in checkout was very smooth. Staff is friendly very welcoming

My room literally had uneven floors that slid, both tv’s didn’t work. I’m very mad and will be calling them to try and get compensation.

Hotel was nicely maintained. Suite was clean but minimal. Cabana was great experience but, the tv was not working and no one came to fix it despite being told they were coming. Staff was pleasant and friendly

Everything

Really clean and calm place. Free ballet and descent food prices.

Must stay in Fantasy tower.

Todo en orden buena atención

Muy bueno me encantó excelente todo gracias y muy buena ubicación

Thank you to PALMS Casino and Resort you guys were awesome!

Clean room, staff was very helpful

Amazing! no microwave though

I booked a total of 7 rooms and almost half had issues. One room reeked of Marijuana and she had to be moved, one got checked in at 4pm with a dirty room which didn't get cleaned until 8pm, another discovered dirty towels in the sheets. To credit the front desk staff, they worked hard to resolve all the issues and maintained complete professionalism. Overall the property is old-feeling and the shine of the property is definitely not there any longer. I can get a better experience at the same price point at other properties on the strip.

The room was okay, but the staff kept telling us they would give us coffee pods for our room, but never did. Room comes with a coffee maker, but no coffee...? We also had to have them come up and unlock our fridge in one room, and replace a fridge in the other, upon arriving. Our biggest complaint was we got there right after the pools opened for the season, and there was only ONE pool open. It was totally packed, we couldn't even swim, and there were no chairs or spaces for us to sit. We tried the hot tubs, and they weren't even hot! Plus, the security guards wouldn't even let us bring in water or our own snacks into the pool - I have NEVER had that experience at any hotel pool in Vegas. We have stayed at many Vegas hotels, and this is definitely one we will never stay at again.

Nice room,good gambling, great food Nothing

Very good

Everything was really good!

The pearl and ghost bar. At check in was given room key. Go up key doesn’t work. Come down given new key. Go back up key works, walk in door and the room still has people in it! Go back down. Get new room. No room upgrade. No waive resort fee. No food or drink comps. No nothing. Just a “oh I don’t know how that happened”.

Unfortunately, after upselling me and checking me into one of their larger suites, we found it to be dated.Couches were broken down.Also, the televisions did not work in either one of the rooms for longer than fifteen minutes . I called them and asked him to fix it and they never sent anybody to resolve the issues. They did call about eleven thirty at night and apologize and said that they would deduct resort fees.

Great

Other smaller issue was when ordering pizza, I didn’t know I had to go back up with my receipt to get my food. My family and I ended up standing there for an additional 15 minutes not aware of that small detail. What was frustrating was that the two employees saw us standing there with the box of food just sitting there. Would’ve been helpful if one of them got our attention instead of letting us stand there all that time. Besides all that, I’d stay here again! I love how it’s less crowded than the Strip and their craps and blackjack minimums are $5, not very common nowadays. The food court has familiar restaurants, like McDonald’s, and the overall property felt clean. Parking is also free, which is a HUGE plus given how many hotels charge now. Palms is a great choice if you don’t care too much for quick access to the Strip!

Friendly staff, clean room, breakfast was really good. We didn't do the casino.

Pleasant

everything was good

No issues

Front desk at check in Anthony was very helpful. AC tech was also very helpful

Staff was helpful Clean property

Great location for Concert we attended on site. Liked the restaurant selections

The smell in the hotel (except for the cigarettes). Let's start with the room: our room was dirty, with black hair in the shower and all over the bathroom, the carpet wasn't vacuumed, when I moved the puffs, I found trash, the table next to the puffs was dirty and sticky, the fridge was broken and empty. The mattress was, I think, broken or old; it was like lying on a blow-up mattress, the pillows were uncomfortable, and it was just really bad. The curtains didn't close all the way; the top part was ripped. Pool: We went to the pool around 11 am. They have only 12 available chairs for the whole Palms casino quests, which was ridiculous. The rest, if you want to sit down, you have to pay, or just sit on the floor... I wouldn't recommend staying at Palms.

Our stay was great! Thought I was being overcharged. Was told it was a $100 deposit and it woukd be taken off.

Music from the pool was extremely loud in the room.

The Palms is our spot. We had the best experience from arrival to departure. We come to Vegas for work monthly and junk between hotels who are all good but now fantastic. This place has a family feel and it doesn’t feel overwhelming. For the amount of space they have they utilizes every inch with options I don’t know I needed. Several food options, multiple entertainment options, a movie theater and pool cabanas at a rate that is ridiculously affordable for what they offer. The rooms in the fantasy tower are much larger than your standard hotel strip sizes for a fraction of the cost. A+++

I didn’t get to experience everything in my time there because there was so much to do. Definitely will come back

Loved the Resturants and bars that are on property & Didn't even have to leave if we didn't want to! Always had events going on!

Nice stay, will stay there again.

The location is why I stay at the Palm, The staff is great. I have stayed here many times in the past and was pleasantly surprised that the place has new owners when it was Station it was terrible happy to see the change. The bad for me is they only have 8 deck shuffling machines on the floor not one table offers a card shue.

The only thing I didn’t like was the squeaky, weak , shower floor in the ivory suite

We travel up to 6 times a month and are always in search of our forever hotel. This is the first time we have stayed off the strip and we are glad we did. The rooms are so much larger. At least in the fantasy tour we are in. The resort has so many food options considering the space of the casino itself is much smaller than other hotels. Movie theater inside made it easy for us to go catch a flick and the pool is not bad. We got an upstairs cabana 2 times with our own little pool for a fraction of other hotels we’ve stayed at. We even extended our trip. Definitely our Vegas spot when in town.

Everything was great! Well trained staff

Clean, staff was great

Parking garage is good to park and free but lots of parking spaces for VIP customers only. AYCE buffet food quality is just average and limited seats compare to other buffet.

Easy access to the garage and room. Convenient amenities.

Good hotel i w

muy cómodo y confraterna aceptable me gustó mucho

, floor , bathroom

Expensive hotel but worth the price.

The Palms has a excellent Buffet.

I like the room is spacious very lean and they give us the. Room with a pool wiew very nice

I like everything about this hotel. The staff was very friendly and housekeeping was very helpful.

Rooms are outdated

Rich the manager at front desk was super helpful, kind and patient. He made our stay so much better.

Excellent service and the rooms were clean and comfortable!!

Superb

Hand tissue and conditioner were empty. Other than that, all around great room.

good

The Palms Casino Resort was really clean and comfortable.

it was good. we're happy Thank you.

Good

i enjoyed the stay, the casino was amazing. as well as all the food, & shops inside.

Lovely employee and customer service. Will definitely stay again!

Excellent

The staff, service and facilities were excellent.

Good

Good

Absolutely nothing to say

Bad staff

Very comfy beds, quick check in and check out process, free parking, spacious room Bathroom was a bit dirty. There was hair all over the shower wall. Toilet was wobbly too and seemed like it was about to come off.

Exceptional

First time staying at this hotel everything was good room was amazing the pool cabana was amazing to we will definitely stay there again Everything was amazing.

Their customer service was extremely top notch!! My husband and I just stayed here for our honeymoon and they took AMAZING care of us!! We will be back 110 percent🙌🙌

Slots let us play for a while didn’t take my money right away. It was nice and clean. Staff was friendly. I say the only bad thing was there was leftovers in the fridge and looks like someone wiped their hands on the curtains which of course I didn’t want to complain but my daughter was like absolutely not. It gives off a vibe as to what else wasn’t cleaned in here. And internet was slow on tv. Waiting for the shows to load. My coffee maker didn’t work

Loved staying at the Palms! I got the Ivory Suite and it was the most beautiful room ever! Love my stay and will be booking again!

Staff and Scotch 80 prime were amazing. We had several issues with the room unfortunately

Everything was good at this hotel just elavators weren’t working properly and we got stuck in one.however we were able to get out swiftly with the help of staff on the emergency button

Exceptional

We had a wonderful surprise with the pool Cabana experience! They offer private Cabana with glass pool and very accommodating poolside staff service! We felt like the rich 🤑 and famous!

satisfied!

I enjoyed all the amenities that the resort had. Staff were very friendly and helpful.

Room was clean

Very good

The room wasn’t cleaned well. Had nail clippings on the couch! And the desk chairs leather is peeling all over.

Exceptional

Superb

every single thing at the hotel The buffet price to high

It was an amazing stay! Came for the BTS Concert only and the service was amazing, along with clean rooms :D

We will probably never visit this facility

No wifi connection, tv not working, still smells like smoke to the rooms, overpriced deposit

El Palms Casino Resort combina lujo, diversión y una energía moderna que hace que cada momento se sienta especial. Sus habitaciones espectaculares, excelente gastronomía, vistas impresionantes y ambiente vibrante lo convierten en una experiencia completa tanto para relajarse como para disfrutar de la vida nocturna de Las Vegas. Sin duda, un lugar que deja ganas de volver. 🎰🌴✨

Easy access from freeway, price, cleanliness and friendly employees I had a corner room but 1 windows view of strip was blocked by the signage’s

Low budget experience. The room was sub par and the locker room towels were a terrible customer experience. The hardest and dingiest towns I’ve ever had at a hotel. We left and found another place to stay with proper accommodations. If you’re just looking for a bed to sleep in this is your hotel. But don’t expect one thing more. Not a dresser, not a stocked fridge. Expect absolutely nothing! Don’t attempt to call for any service. You will left on hold.

Our refrigerator didnt work, they didnt replace it until the day before we were leaving, the bathroom sink was slow draining so it constantly got backed up.

Exceptional

poor service

The rooms were decent. Clean but a lot of amenities were old or not working. The fridge didn't work so we couldn't keep our waters cold. Very little outlets except for the bedside lamp and in the bathroom, the others didn't work. And the drain in the sink went down so slow, so did the toilet. We were only there one night so it didn't bother us too much. Definity would've sucked if we stayed longer though.

I realized that If I take showers after 9, water will take time until gets warm, not hot. During the day, was ok. Was uncomfortable. Thanks!

Seemed to be short staffed on Sunday late afternoon- Overall it was good

Nice property. Super staff and great restaurants

Very clean and comfortable. Well maintained. The pool hours are a little short. And music blared everywhere. Couldn't hold a conversation in the casino--had to yell to one another. But staff was friendly and helpful. Overall, a great stay. And NO RESORT FEE!!!!

We reported these issues to the front desk and were told that housekeeping and engineering would come by to address them, but no one ever showed up. The lack of follow-through and poor maintenance made the experience even more frustrating. Unfortunately, because of the condition of the room and the lack of service, we will not be staying here again.

The gym hours should have started earlier, given that my stay was for the purpose of attending an event.

My only complaint was that the front desk I talked too told me that my room wasn’t ready yet. I arrived during check in time and asked front desk when my room would be ready. He told me 30 minutes to an hour and sometimes even longer than that. He said he would contact me as soon as it was ready. I dropped my bags off and the bellman seemed annoyed at how much luggage my group and I had. Even dropped one of our bags without apologizing. I then wondered around aimlessly for 2 hours without a call. I finally went to approach the front desk once again and they told me my room has been ready. I waited 2 hours without anyone notifying me. I was only staying for one night too so my stay was cut even shorter. Was pretty dissapointed considering how nice the hotel actually was, the interactions with the staff just ruined it for me. Would rather stay at Planet Hollywood.

Had a good time can't complain

Room was very clean. Maintenance was constantly cleaning. Didn’t try the buffet at all, although there were always very long lines to the buffet and what they advertised about what was being served sounded amazing. I don’t eat enough to get my money’s worth at buffets. The pool has a lot of rules which is fine. During the weekdays when we were there the 3’ pool was opened. Weekend days the 4’ pool was also opened. Ate at McDonalds for breakfast and Panda for lunch at there food court. If I was ever to go back to Las Vegas I would definitely stay there again.

Todo excelente la entrada y salida

Everything was nice. Rooms are very spacious, clean. Has several restaurants and food Court. Staff is helpful and kind. Short distance to the strip.

Staff is the best ever Breakfast lunch and dinner places open 24 hrs Casino is huge !!! you can get lost in it ! and its spotless clean !!! hot slots... I WON!! enough to pay FOR my 4 DAY TRIP and i'm from chicago !!! I thank you and your complete staff for the best time I ever had . [email protected] S. DAMICO.... I WAS IN ROOM 14115 ! **YOU ALL NEED A BONUS .!! OUTSTANDING !!!

The room was ok but the bathroom was dirty. There was a lot of hair and dust on the perimeter of the floor. You can tell that housekeeping does the bare minimum. They do not mop, sweep or vaccum. The sinks were clogged so it took forever for the water to drain. Terrible.

The rooms are well maintanined and clean. Overall facilities and staff support is excellent

I stayed in the ivory tower and the room was spacious and clean. Staff was friendly and breakfast at the cafe downstairs was delish!

Clean and quiet place

Room was clean and had nice views. The breakfast ayce is awesome.

Valet staff were amazing easy check in

It was a great experience. For the most part friendly staff. Clean rooms. I’d stay there again.

Suggest better air exchange in casino area. Area had a stale odor through out. Other than that no complaints. Enjoyed the stay.

I love the bed very soft, the breakfast was very delicious nice pool very clean. The bathroom shower head was not clean and the bathroom sink head was dirty the bathroom floor was clean the casino place was so much fun and clean. No microwave to heat up your food in the apartment.

Read the fine print! There are other fees when you check in. Also their cleanliness is at a very low it was disgusting

My stay at the Palms Casino Resort was relaxing, fun, and honestly one of the best Vegas experiences I’ve had. The rooms were clean, modern, and comfortable, and the overall atmosphere felt upscale without being overwhelming. Breakfast was very good with several options to choose from. You could enjoy the buffet or eat at the restaurant located near Starbucks, and both were worth trying. The resort also has a McDonald’s inside, which was perfect for quick breakfast runs. If you are a McGriddle person, you are all set. The Starbucks coffee provided in the room was surprisingly good too. We brought Baileys to add to our coffee each morning, and it became one of our favorite parts of the trip. The absolute highlight, however, was the spa. Do not, and I repeat, DO NOT stay at the Palms without taking advantage of the spa. It was top tier — clean, calming, luxurious, and extremely relaxing. The staff was wonderful, professional, and very helpful throughout the entire experience. The spa alone made the trip worth it, and I would absolutely stay here again.

Further from the strip than I expected but overall it was an amazing stay!

Service issues made the experience even more disappointing. By day two we needed fresh towels and attempted to call housekeeping using the clearly marked phone button, but after 20 minutes with no answer we finally called the front desk. The front desk informed us that housekeeping calls are supposedly routed there, which clearly was not functioning properly. The pool experience was equally frustrating. We had reserved daybeds in advance, yet it still took nearly an hour from arrival before we were settled and able to place our first drink order. I understand the property has changed hands over the years, but the overall experience was a shocking disappointment compared to what this resort once represented.

Food service was a little slow

Everything was fantastic. From the food to the staff. Highly recommend staying there!

Great

Clean, nice view and fun casino

Not a great experience!

Definitely nice stay. Felt secure and enjoyed the Vegas trip knowing the room is safe. Definitely would book again!

The casino was amazing and the concert we attended was fantastic. Definitely coming back in the near future.

Great location, and the property is well-kept.

Comfortable, reasonable prices during several weekdays and free parking.

Room and main floor very clean. Staff was very friendly. Casino was nice.

This was my second time staying at The Palm, and I loved it just as much as I did before. I got a great room with a view of the mountains. The food and drinks that I had onsite were amazing!!! The Ghostbar was FANTASTIC!!!! Just overall, a treat experience.

The casino is nice and the property very well maintained. The front desk staff was kind enough to add a food & beverage credit but it wasn’t applied when ordering room service. The breakfast from room service was delicious. Overall we enjoyed our stay at the Palms.

The hotel was clean and fun as always!

I enjoyed every part of the resort!! I would stay again!

Great stay at the Palms! Spa service with Bryce was excellent! Highly recommend!

There’s nothing to say but all was great

No! breakfast No Shuttle Bus But Excellent Customer Service but one thing too many slamming of the doors I like Las Vegas so much I am thinking of Moving

The room is spacious and offers great views. At check in the attendant was rude and despite arriving past the 3pm check in time we were told our room wasn't ready. We could check our bags and walk around. No apology or offer of compensation for time in our room that we were paying for.

I liked the amenities that were provided in the room. I liked the free self parking. I liked the options provided in the food court. I like that it was easy to get to and it was not on the strip. Staff was very friendly and helpful.

I experienced plumbing conditions with the bathroom sick as I was brushing my teeth. Unpleasant!

Suite wasn't ready until 3 hours AFTER check in time. Bathtub had hair in it. The music in the casino part is way too loud.

Very nice, updated hotel. Only negative and it is a big one- the music playing in the casino area is obnoxiously loud. Like headache producing loud. Filters into the dining areas which degrades the dining experience.

The bathroom however was not great- sink was clogged when we arrived and the design of the half shower door and half toilet door makes the bathroom not feel private. Also the water from the shower hits the floor easily and makes a mess. The music in the casino is so loud that it’s hard to talk to the person at the machine next to you in a normal voice. We had to talk very, very loud in order to be heard.

Everything was nice however we asked several times for our refrigerator to be fixed as it

Was disappointed with the menu options for late night meals at the cafe.

Ac was not working, beds didn't look like queen size beds. Room didn't get cleaned while we were out.

Worth every dollar .staff is friendly , free parking and great location

The room was very comfortable with plenty of space and a nice large couch. Very clean and the staff were friendly. Didn’t love that people can smoke inside in the casino downstairs (maybe the same with all the other casinos as well?) but we had requested a non smoking room so no issues in the room itself. Nice little gym and the pool area was great too. Free parking. It was a bit further from The Strip than we realised so had to get an Uber there.

Very nice clean friendly a must stay 👍👍

Casino was fun. Could have used a little loser machine to get some bonuses but that’s just luck!! Staff was wonderful

Very good hotel to stay in.

Once we got to our room it was not cleaned properly. We had a multiple toenail clippings in the shower, crumbs on the floor from not vacuuming, and multiple stains on blankets and couch.

I stayed in the fantasy tower and it was wonderful

Beautiful property. Loved the spacious rooms and the newness of everything in the fantasy tower

Casino was lively and had friendly staff

Clean room and spacious! Buffet was delicious!

AC wouldnt cool the room enough. There was a loud screeching noise off and on all night that sounded like it may be coming from the plumbing. The pillows were uncomfortable- about 10” thick and all 4 of us thought they were very uncomfortable. They only give you one 8 oz bottle of water per person in the room per day - for our almost $50 resort fee per day it seems like water would be given freely. Overall, the resort was nice enough, the room was okay but it was too hard to get any sleep.

The steak lobster buffet was mediocre at best. Food options limited. Access to drinking water was rather inconvenient since there were no water fountains or dispensers anywhere, not even in the card access elevators nor by the floor ice makers.

I had a good time staying at the Palms; my room was clean and the staff were helpful.

Clean room! Great casino!

Just ok. Nothing special about staying here. Boring food choices. We were told check in was at 3. Room was not ready until 5.

All good at the hotel. The Staff was very helpful. Good restaurant selections.

Mini fridge and AC didn't work, happy that's was extra hot weekend ...

Served by unsporting staff

As always great place to stay service staff rooms outstanding.love staying there all the time. I'm an local been staying there for many years nowm

I also gave this place a Google review under the name David Napoleon. It was a 3 star experiment for me. This was my second time in Vegas, the first time I stayed at circa and that was a 5 star experience. So comparing it to circa this place was 3-4 stars at best but a 3.5 for me. Their pool situation sucks, it closes at 6pm. The parking situation wasn't the best in my opinion for guests that are staying there. The place has potential to be a 5 star experience but it’s currently not.

A

The room next to me, they were having a party, very loud, I couldn't rest for long.

Yes

The room was Great! I definitely would stay again

Didn’t know breakfast was available. Casino was nice!

Very enjoyable stay, can’t say enough about the staff, they were courteous and prompt. Casino was nice. Food was excellent

I genuinely enjoyed the vibe of the Palms! There is a more authentic, fun atmosphere here. The pool was awesome and had plenty of room. I wish I could be here when Common Kings will be on stage soon. Isabel at the front desk was super nice, real, and took care of us so well. I will be back!

Breakfast was good food was delicious throughout the resort. Rooms clean pool very nice

I enjoyed my stay. Everything was clean and updated. The staff was professional and quick to answer any questions. The vibe was good. I'd revisit.

I stay there a lot and my stays are always great.

I really enjoyed staying at the Palms. The room was clean and comfortable the restaurants were all very good too. (We did get to hit all except the buffet) Being that the hotel is not on the strip you are a little bit isolated but that was okay by me. The reception desk was excellent. We arrived early and got to chexk in early for a small fee. Overall a great stay!

I generally enjoy staying at Palms as it’s off the strip but not far from it. My room had a refrigerator that was free to use, but it was an old minibar and was locked. It was very busy that weekend and it took a few calls before I got any assistance. They ended up having a stand-alone mini fridge sent up, so that was helpful.

The rooms were very spacious. My only negative was the shower. It was a half glass and the shower head was low quality. Loved the updated lobby and pool area.

The hotel is not close to the strip, but it work very good if your on a business trip.

You need an area where people can sit and socialize without being in their. Try to do this at the pool, pool closes at six o'clock and we couldn't take our drink with us. Which was just coffee that we just purchased. Would have love to try the buffet, but you had to have reservations, nothing was available for the four days we were there. I think you should leave space for people that are staying at the hotel. But other than that nice place.

Service was great casino was fun I would recommend good hotel outside the strip.

Rooms were large and comfortable. The bed was extremely comfortable! Restaurants were varied and had good options.

Yes

Goo

The pool was closed (no reason given) any of the times we tried to go during the open pool hours. Also, we tried to go to Tim Ho Wan, it was closed for a private event. Also, we tried to go to the Ghost Bar, it was closed for a private event. Also, we asked if we could do a later checkout and they said no. Very unhelpful, very unfriendly. Would much rather have paid a little more and stayed on the strip at a place with more options since everything we tried to do here was closed. Worst Vegas hotel experience in our 13 trips to Vegas. Would not recommend.

This was one of the best hotels we've stayed in, in Vegas. My family and I absolutely loved staying.

Waffles were made with pancakes mixture and water. It crumbled that it was imposible to eat it.

Very limited pool hours, added on resort fee gives you nothing, just parking. Home of the unlimited crab buffet.

All the employees that we ran into were very nice. The hotel is very clean, rooms are, and it does not smell like an ashtray (unlike other hotels in the downtown area). We're close enough to the strip without being on it. Far less traffic to deal with. On every trip, we always make our way to Chinatown for some massages and shopping. Took us about 5 minutes to drive there. Can't beat that. The two things that we really enjoyed were the movie theaters on property and how generous the Palms is with their promotions on the players card. They also appreciate the many different dining options they have on site. This will definitely be our new hangout spot the next time we come to Vegas

Did not disclose they were going to charge a $500 security deposit on arrival. This should have been disclosed when the trip was booked.

Overall, a great hotel to stay at if you don't mind being a bit off the strip. I'd stay again.

Clean rooms that were well maintained.

I enjoyed my stay

the Palms is always my Las Vegas go-to. It's clean, convenient, fun, and just close enough to the Strip without the traffic and hassle of the Strip

Need to upgrade. No refrigerator.. no bar... no drinks..

Great comfortable room great buffet great gym

it was very good i love it

Great room

Everything was perfect! Would definitely stay again in the future!

I did not try the breakfast menu

Was told that there was a refrigerator in the room due to my meds needed to be cold get there and the refrigerator is blown in stead of comping me some how I was told it’s complimentary so if of don’t work it’s not worth them giving me any compensation for it I think that was very rude

Clean and comfortable room. Staff was very friendly

Nice clean updated rooms

Clean room. Great staff.

Our visit to the Palms Casino and Resort was AMAZING. Starting from the valet all the way to checkout, everyone was friendly, helpful, smiling, and extremely courteous. We will definitely be visiting again.

No complaints or issues but it would be nice to have a bit more variety in dining options.

We stay at the Palms about twice a week . always have a nice room but this time the bathroom was old and it was a tub and the shower was difficult to use and the was a spider in the bathroom. not a great Esperance

The only thing to complain about is they didn’t really tell me anything about the hotel in the casino just pretty much where the elevator was.

Everything was fine, but there were a couple inconvenient things. There was no desk chair and nobody ever brought one to us. The cold water in the sink just dribbled out. It seemed like the hotel was having issues getting rooms ready.

The front desk was very

Staff are Amazing:)

Casino felt lively rooms were great location was good!

Good

Great room. Was there for a couple nights to have a medical procedure done with my Dr. Had to stay extra night for just mild recovery. Room was very comfortable for the whole thing. Got room service…food was excellent! I miss the days where they served room service on real dish ware and utensils, but this was great nonetheless. The front desk man was amazing. Luckily the same man who checked me in was the one who checked me out as well. I misunderstood the bill at check out, and was a little frustrated, but he was extremely patient and explained it all to me. I WISH I could remember his name!!!

Check in was good. The room was clean but missing the stock fridge nothing but 1 bottle of water.

Clean room | Staff | Spa | Shops nearby

Clean room

Furniture could be more clean

Co

Loved my room and the hotel overall

The room was nice, but little things could have made things better. I understand that many people come to Las Vegas and don’t spend a lot of time in the room. We had plans that left a lot of free time, which were spent in the room or in close proximity. The refrigerator barely left room for guests to use for drinks personally purchased, the TV remote needs new batteries or a new remote all together was the bathroom has no ventilation which leaves the mirror and the floors wet (slippery) for a long time. The shower head shoots water out EVERYWHERE the bath mat was soaked the first day.

Clean room

The staff and room were great as usual.

Paid a little extra for the strip view. Corner room was fabulous!

Was nothing special staff was very nice , but the room keys kept disabling everyday

Good facilities in the hotel and nice views from room

Great time and price

Rooms were serviceable but hotel itself could use a good cleaning.

Room kinda neglected and the staff are not that friendly.

We had an amazing stay

Great staff

They do not provide complementary water or coffee..u must pay for bottled water n the coffee pods..

Budget friendly, good amenities. Unfortunately pool was closed. Love the food court, great restaurants, free parking. Spacious and clean rooms

The hotel is nice and clean but when i check out there was 2 asian employes at the front desk very serious and mean they dont want to help qas so frustrated

Great

Clean rooms. Friendly staff

I didnt receive the room type. I received a nicer room but it was filled with a heavy cigarette smell. So I request a room change and they put me in a smaller room. All of this happened on and the day before my birthday. Ugh!!!

It smelled, the air quality was terrible.. the beds sucked. I don’t normally complain about hotels but this was just not a good experience.

Great rooms and restaurants

Fabulous casino and hotel. Great music venue too

Had to wait more than an hour. Finally They gave us a 1 king bed when booked 2 queen beds?

Always great!

Recommend

clean room, friendly staff and overall great value.

Staff very stiff not friendly or helpful with questions especially at check in. No complimentary coffee???! Every hotel/resort we have stayed in always had complimentary coffee in room room was clean.

Friendly staff and your security team bent over backwards to help me find a lost ID and credit card. Great team!

Thank you!

ok

Would stay again every one was super nice

Staff was accommodating . Room was clean

Clean room

The room was spacious, but the room was very stuffy and hot. The air condition was not cooling the room very well and was also very loud. The thermostat controls were limited to off/on, hot/cold, with a lever. When the fan was on, it sounded like a washing machine cycling. When inquired about a mini fridge for the room at the front desk, we were told that the room should have came with a mini bar fridge in which we could use to store our leftover food. After 40 minutes of waiting, no one responded or came to our room; as we were told one was going to be brought up to us. We also inquired about a later check-out time and was told we had to check with the front desk the morning of. This request was also denied, even though the hotel was not busy at all. Lots of communication issues and very unhelpful staff.

I’ve always loved Palms Casino Resort. It’s very clean and convenient, friendly staff, good amenities, and very nice ambience

Room didn’t feel clean and had a smell

Honestly all around fun experience. Staff was awesome. Lots of food options. Easy to get around. Free parking is always great!

Yes

Good

For what I paid for the room i could have stayed on the strip. Rooms are not that updated. The quality of the beds are poor, there is no microwave in the rooms. The only cons to the hotel are the mcdonalds & panda express on site

That’s the best place

Bed and bath was dirty, room was super hot with the heat turned off

Good service

All the above very clean thank you! Will come again.👍👍

Bathtub didn't hold water, mini fridge wouldn't unlock, we were on floor 35 and the elevator went out had to take stairs all the way down, and the ice machine on that floor didn't work either

It was

Room was comfortable and clean.

The room was nice however the $146 extra for the resort fee was a bit much

The room was very nice

Felt safe and comfortable. Room was clean and roomy

Staff was nice. Lots of restaurants and

Absolutely amazing place to stay all around!!

Stay was great. Special thanks to Justin in valet. Staff at the hotel were all polite and helpful!!

Tv wasn’t working, room looked outdated and the bed was making us itch like bed bugs

We loved the room, view and the staff was courteous and very helpful

Great food, great rooms and overall great fun!

Some staff are rude some are nice

The rooms are Average however the snacks for the mini bar take up alot of space . Had issues with the hvac system and lights wasnt the worse but also not the best in my opinion. Will choose another hotel next time Im in Vegas.

No mini bar or fridge in the room, tray and cables from the bar left in room. Vending machine on the floor out of order. Security guards keep asking for ID every time you try to get in the elevator even though there are sensors in the elevator where you needed a room key to use the elevator. (apparently they don’t work), toilet looked terrible (scratches in the bowl), phone didn’t work and they have got to have the cheapest mattresses.

Very clean rooms and very kind and helpful staff!

overpriced for what you get just like the rest of vegas

Room was decent. Staff told me the room I already booked was my “upgrade” for my birthday…staff was kind initially. Elevator security “Chris” relatively new, and a bit disrespectful. Amenities mostly unusable this time of year. And seemed to be just bit unorganized in my opinion.

Yes

room was amazing. I had the fantasy room service was excellent ballet or super awesome. The whole experience for me was great. I really enjoyed my time here at the Palms. Can’t wait to travel again.

Housekeepers are great cleaning our room.

All the above

Checked in, room wasn’t available so had to switch rooms for one night, toilet was clogged in my new room, and last day there my water wasn’t working at all, not in the shower, sink, or toilet. When I spoke with a manager she just hung up on me and said either wait it out or check out.

Clean room easy check in. Happy stay.

Great

I was completely unaware about additional fees & deposits required upon check in at the hotel, fortunately I could afford them. I will not use Hotels.com again nor will I stay on strip properties, especially The Palms.

Room was not clean

The room offered to us was not yet ready … we are disappointed… we need to move 2 floor down .

No blanket No housekeeping to answer phone calls

Toilet barley flushed

The hotel was very nicely decorated and the staff was great we had a perfect stay!

Clean room, staff and amenities are superb.

I requested a room with two beds and got a room with a king bed only and offered a rolling bed .

Great spot !

I upgraded and paid for the upgrade just for the room not to work as it should. The tv did not work and was trying off and on by itself. Lights were flicking, outlets not charging and so much more. The only thing they did was change our room on the last night and took off 90 dollars.. I expected a better compensation since I paid for a lot more to upgrade to a room that is more expensive

Bed was horrible, shower was not clean, would not recommend staying

Clean room.

The rooms are great, staff is not warm ,very serious, overall its a great place

friendly staff at check in, nice size room, free parking. The only problem is the crazy high resort fee.

The room does need a few upgrades but it was still a nice room. There are no robes, drawers, or refrigerators. The ice machine on my floor didn’t work so I had to go to another floor for it. The tv didn’t work well and the tv stands was wore down. It wasn’t as luxury as I expected.

Everything was so nice

Everything was just fine

So considering that the BASE rate (the rate I paid for the hotel) was $215 for two days was a steal, not a bad rate right? if you factor in all the inconveniences and chipped or peeled linoleum on surfaces in the room, it's less than ideal. Let's dive in. So you might be wondering, what does he mean by "base" rate? This rate is the initial amount I paid onlinebfor the hotel before any unintended gambling due to how the layout of the hotel is. The cheaper rooms are located conveniently at one side of the hotel, all the way up to 21st floor where you can view the splendor of Las Vegas and the strip. Pretty sweet, right? Hahaha, sure it's pretty sweet. until you realize that to get to your car where the "free" parking is, you must travel clear to the other side of this MASSIVE hotel. The only way to do that is all the way through the casino which is the size two Walmarts in length. and the temptation to smoke all of your savings in less than 5 minutes is pretty tragically tempting. Which we absolutely did just that in about 48 hours. We knew what we were getting ourselves into though. Don't they have free valet? Oh yeah, of course they do, considering that you provide a tip (which is absolutely not a problem by the way - those are some hard-working people.)

Everything from the staff to the casino food court Alho grill 😋 very nice clean room & bathroom thanks Plams for my stay vacation amazing 💙🙏

Got sick from products they used in the room next to me had to move rooms set off my asthma so couldn’t do much the first day they was not very accommodating way too much money to spend with them and they’re not accommodating rooms don’t have microwaves. You have to rent a refrigerator after they wrote their reporttheir reextra cost.

We ate brunch at AYCE and the food was amazing. Lots of dining options on site.

Nice! Place

Yes

Excellent adult property.

Yes very much so thank you Plams Casino

My stay was okay but it's been nearly a month now and I still haven't received my deposit back.

Great

Great customer service! Had a wonderful experience! Was chosen as the designated special guest of the day when I checked in and was provided free VIP Parking, $25 playing voucher and late check out for 1pm instead of 11am!

Room was okay, the water pressure was horrible, and the toilet chain kept disconnecting when flushing. When we get to the front desk to check in we were not greeted and rushed for information even though there was no line.

Room was great, bug size, clean, pretty view Went to the steakhouse, the food was exceptional

First Time Staying Here ! I really enjoyed eveybody was friendly, helpful and overal cleanliness is top tier. Thank You for having me and my boyfriend. He loved the slots and sports betting btw. lol

Staff was courteous and the room was super clean, even the hallways were clean

Beautiful stay at Palms Casino Resort. Stylish rooms, great energy, and attentive service from check-in to check-out. Everything felt seamless and well done. A perfect mix of comfort and luxury.

The 12th floor hall way did not smell good. No coffee service in n the room.

The hotel was very clean

Staff and amenities

The room is clean and tidy, and the staff is very friendly.

Everything is good

Room

Yes everything was perfect. Great staff and great stay.

The casino was clean and smelled good, the bed was ok. The bathrooms and rioms not as clean as other hotels. We really enjoyed the late night food options also

Spacious and clean room.

All is good. Many dining options available.

Staff was good , heater was not working and it was too cold at night

I was happily surprised on my entire stay at the Palms! The room was clean, stylish, and easy to get to! The amenities of the hotel are nice and there is fun gaming and entertainment right there. Will stay again!

Rooms were clean. Stayed 2 nights. Couldn’t understand why they didn’t replace water or coffee for last day?

Nice casino to stay in, everyone showed amazing hospitality except for the room security. They stand near the elevator entrance to verify your room key. ( no problem) The problem comes in when they will almost football tackle you to the ground before you approach the area just to ask for your keys. They need some real training because it irritates the actual guests and I witnessed it several times… happy holidays ❤️

Server May took care of us. Very pleasant ! I would also mention one of our mattresses in our room was old and severely broken down. Almost rolled onto the floor. Rest of the room was nice for the cost we paid.

Great room. Variety of restaurants. Lots of great slots.

Room not clean. Customer service is not good

The staff was courteous however the room cleanliness was lacking.

Big room, friendly staff, convenient facilities, easy to find food to eat

The room was pretty, check in was easy

My bed was not too clean it noticed a lot of hair on the sheets .

Very clean rooms

Rated a four due to the restaurant being extremely slow service

Yes it was a wonderful room & staff we’ll be back!!

Room is clean and smells nice. View was great front desk. Staff was accommodating and very helpful, and it’s just a overall nice property.

Breakfast Buffet a good deal, very popular. In my room, I felt the bed was too soft, gave me a back ache. Hard surfaces in bathroom and TV area could have been a little cleaner. Overall my first stay here was good. Gambling for lower cost play appreciated.

I didn't eat breafast

First tower was ugly and old. Its our firs time yo stay in this hotel. Very outdated. Tv keeps on turning on and off. We requested to move to different but they said they need to have engineer take a look at it and ended up they said no exact time they will come. Requested again to change our room instead. Took 2 hrs to move in another tower. So inconvenient and dissponting. Its Rene the manager who expedite our request.

Room was ok missing trash bags, room do not disturb sign. Fire almost went off at 4am.

Room definitely needs a remodel. Older furniture with small stains. Furniture is all chipped up. Faucet and plumbing fixture corroded. Mildew in show. Toilet keep running every 5hrs.

In addition, guests are charged a $146.50 resort fee on top of a $300 incidental hold. It is unclear what this resort fee includes, as the room quality and available amenities do not justify the cost. Pricing is different from Expedia once you actually arrive for check in. The room itself is mediocre at best and clearly outdated. Temperature control was inconsistent, and the room remained uncomfortably humid throughout the stay. The shower design is poor—regardless of how the showerhead is positioned, water ends up all over the bathroom floor. Overall, this room did not provide the level of comfort or value expected given the added fees. Stay 12/12-12/15 2025

Room was upgraded to a fantasy suite for almost nothing! Couldnt recommend the experience more.

it was good.

Clean room, and amenities

Room was on the 12th floor and had a constant food smell, likely from the lower lever restaurant, but was overwhelming in the room. Had already unpacked or would have moved. It was a short stay so low impact. Blow dryer handle broken. Staff were professional, friendly and helpful. Ate at casinos Serrano Cafe and had great service and good food.

In addition, the on-site food options were disappointing. Most offerings were greasy, heavy, or typical junk food, with very few healthy or lighter choices available. For a hotel hosting conferences and longer stays, the lack of nutritious options was noticeable and inconvenient. Overall, these issues significantly impacted the comfort and experience of the stay.

Heater was not working properly in December.

Excellent rooms and friendly staff

Room was spotless

Good

Dirty. Nasty uncleaned toilet upon arrival. Loud. My neighbors alarm going off at 6 am was loud enough to wake us up Wonky plumbing. They won’t even give you a splash of water in your water bottle. No coffee in the room. Valets are lazy. With so many options in Begas go elsewhere. The Palms is terrible.

Good

Great stay 💯

I usually give the palms of Five Stars, but I had a suite and a couple things 1)when housekeeping came in they didn’t replace the minibar and I’ve stayed in the same type of suite before, but it was a different configuration and the TV was about a foot off the end of the bed and the chords were loose on the floor. I didn’t trip on them, but I could see that as a hazard going forward if somebody would trip on him and you know that TV credenza has sharp corners.

The room was clean and well appointed. The hotel, restaurants and casino were great! Exceeded expectations!

Room was clean, but usb on nightstand didn’t work and wasn’t informed about the free breakfast. But was a good experience

Nice room and hotel was clean and decorated for the holidays. Staff were nice and housekeeping were nice too.

Breakfast was delicious and service was excellent

The only problem i had was in one of the restaurants (asian) restaurant i can’t remember the name, where i didn’t get good customer service I was told the dine in customer were 1st priority i was taken back

Absolutely wonderful experience from start to finish. Clean, welcoming, many amenities, safe, fun…just perfect for our short girls trip!

Our overall experience was amazing, very nice rooms and the food was great! They also have movie theater! And the restaurant choices is crazy. So nice! The only issue i had was that there were no seats in the lobby or outside for seniors and kids to wait and kids can’t wait in chairs in casinos or bars they need some seating areas thats the only thing i noticed was missing but i would still recommend this Hotel!! It was great!! Thank You!!!!

Overall everything was fine, they do maintain it very well it was a good choice based on price

One of the best properties in Vegas. Off the strip and great views.

Yes

Room was great the 9nly thing at check out i had a 10 dollar charge for a snack i didnt even touch probably cleaning people grabbed it because i didnt leave a tip

very good.

Good thank you

clean room, the restaurant choices were great, parking is a plus, etc!

I’ve stayed at this property three times over 10 years and every single experience has been really awful. I understand that there’s new management and it hasn’t improved at all. I will never stay at this place again and I would recommend that you probably look elsewhere. I was in the ivory suite, and it is in dire need of a remodel. Also, you have to rent a refrigerator. There’s no microwave and if you use the K cup for the coffee maker that’s going to be $3. I would expect especially in a property Vegas that’s a suite I could at least get free coffee…..

It was all good

House keeping was amazing, hotel was very comfortable, casino was a lot of fun. Hope to return soon

The room was clean spacious the front desk staff was friendly and help

I enjoyed the birthday decor and friendly front desk staff.

Great location, room was very comfortable and clean. Room service available but food isn’t great, needs salt

They charged me the resort fee twice and then they hung up on me when I disputed it.

Super clean

The hotel had roaches

Palms is nice and clean. Reception staff Lisa was horrible. She did the check in and her attitude was really bad. Free parking was nice.

.slowbto come repair. Customer rep was rude. I talkedcwith Manager, only have us credit of of $48 for resort fees Never again eill I stay here

The charged my card more than once about 5 times was and charged two different price post as far as early check in I was told over the phone it was no charge got to hotel was charged 40 dollars then told they wouldn’t charge it just for them to still take the early check in fee

Enjoyed the Palms resort but the service i had while checking in was not friendly.

Its a great stay

Great staff and hospitality!!!!

Good service

I enjoyed staying off the strip! I enjoyed my event at THE PEARL theater, and I enjoyed more that all I had to do was go downstairs to The Pearl for a concert. The dining options were sufficient, and I had no problems with anything. I’ll be staying at The Palms

Great clean room. Would book again!

yes

I absolutely love the room, every room I’ve ever stayed in at your property was always a nice room and very clean and love the amenities in it. I enjoy going to your property, lots of fun, love the crowd there, feel safe there, and good restaurants, and a great buffet.

Clean room, be prepared to pay for everything, even the coffee machine in the room is a three dollar charge. I'm used to the coffee being complimentary especially since the price is a hotel room was comparable to other hotels.

There was stains on the couches and on the purple couch pillow. It was so dirty when I walked in. My boyfriend and I love the gym and the staff/employees there were not helpful at all when trying to locate the gym. We didn’t even go. Not a great experience!

Yes, all of the above

Check in very helpful and friendly.

Would have liked to be able to get late checkout but was told that management was “not allowing” any late checkouts.

Everyday these guys were on point

The room was truly NOT ADA for an amputee, which i informed them of when i made the reservation. Moved me twice due to shower not there are no safety bars in any Ada room i stayed in. Dissapointing for the price.

Great hotel

The room was nice and clean, I would say the casino interior is more convenient then others as it does not force you to walk through the entire casino floor to get to the rooms. The only reason I would not stay at the Palms again is the fact it was not walking distance from the strip. I did walk to Caesars once and it took 42 minutes having to cross the bride over the busy highway.

Always a comfortable stay stay!!

Excellent

The hotel, overall, is beautiful and the staff was great. Everything in our room was clean and neat. Room service could have been better but for the most part I really enjoyed my stay there.

Great

The room was big and comfortable! (Ivory suite) staff friendly and very good restaurant! (The scotch 60’s tartar… OMG)

We did not use the mini bar in our room but has been charged.

Everything was great

The check in process was thorough and very kind.

Yes room was really great, did not like being charged resort fees, since we don't drink or gamble.

The room was spacious and fairly new.

Great hotel

Stayed at the Ivory suite. Room was very nice and spacious. Enjoyed the mountain view. Would come back and stay again

Yes

Great stay

Great

Clean room great price

Dislikes: (1) in-room coffee is NOT FREE. Charged $7 for 2 Kcup pods that were in the room when we arrived. (2) beware that you will be charged for bottled waters in room. They sit on pressure-sensitive pads - if you pick them up (even if you dont open them) you will be charged $10.84 per bottle

Room was not in good condition. Blood stains on one of the table legs. Broken curtain wand, and a TV that was falling off its mount. The manger removed ONE day of the resort fees. The pool was closed, no clases offers in the yoga studio, and the gym was tiny. I don't know what the point of the resort fees were if you couldn't use any of the resort features.

Great atmosphere Clean

Yes

Hotel was great. The casino was nice. However, they need a poker room. I unfortunately will not stay again until they have one.

Yes, perfect as expected, courteous services. Thank you!

Clean room. Bed was a little hard and pillows were very poofy.

The room was luxurious, comfy and very clean! Great views and enjoyed several restaurants at the resort/Casino!

Very clean room and overall the casino is very clean. Also, Luz at the front desk was fabulous and very attentive, her people skills are top notch, thank you Palms! I'll for sure be back to stay there again!

Service desk was bad

Really private and clean room. Perfect customer services but just wish there was an easier way to the strip.

I loved it

Great room. Fire hotel service. No issues at all

The hotel was comfortable and seemed clean. Do not waste your time or money with the so called penthouse. We stayed one night in the penthouse. It was bigger but that was about it. Its right under the roof top bar and bumped and vibrated until 2 or 3am. We changed back to our original suite the next morning. Be aware, there is audible noise from the traffic and bars at night.

The room was clean and service is excellent.

Rooms were 80° - air not working, water was shut off without notice and room phone did not work. Krista the front desk manager said they would refund the total about and I have yet to see the full refund.

Amenities

affectedr

We did not have breakfast there, but we did have the Friday night buffet. The food I had was tasty, but I found the hot dishes to be barely warm, meat was a little dry. The hotel overall was comfortable and welcoming.

Food court was reasonably.

Beautiful room, great staff!

We did not participate

We got our room almost 2 hours late. The front desk staff was rude and not very helpful. The hotel (casino) area had a very strong perfume smell to a point it gave us a headache. Room was clean. No complaints there.

Yes!

Nice

The front desk clerk was so kind and extremely accommodating

i did not use the parking or the bar. my room was very clean. just a thought,,,,in this case i was staying two nights in a row. i do not wash my bedding every night at home. i happen to shower at night which mean i got to bed clean. iit would save so much time, water, electricity,wear and tear on the fabric, detergent and more. please consider this. thanks, lynn b

First time staying here. It did not disappoint

Staff was very nice. Buffet was great!

Great and clean rooms

Na

Good

the bedroom was very clean.

All good. Very nice property

Room was not reasy when

Good place to stay

It was expensive for what was offered

so there was a party going on until 3am next door and could not get sleep. the walls were trembling. i was exhausted all the next day

We will be back.

Staff

The upgrade was amazing , food great , shopping and Ghost bar . Views stunning , staff amazing and overall great casino .

Clean rooms, friendly staff

Nice rooms oof the strip but close

Do not stay here. If you do, don't expect a microwave, fridge, working phone, toilet that flushes properly, a staffed concierge desk, a wake-up call if you are unable to book it by 5:00 p.m. and a good night's sleep. The soundproofing is ineffective (booming base from music on the ground level made sleeping on the 12th floor a challenge) and be aware that the bottled water and snacks on the counter are part of the mini bar.

Nice

Would of been nice if the pool was open. It was 70 degrees still

I always stay at The Palms. Nice rooms and lovely staff, consistently!

Cheating

I played a lot of Black Jack while there-not a fan of the auto shuffler they use. It heavily favors the dealer. The property is nice with lots of food options and it’s very clean.

Rooms were clean staff was excellent

Great hotel and staff. Parking is free!

The pool was closed... The room heater takes forever to warm the room.

Front desk staff are amazing. The beds are comfortable. Rooms are decently clean. Bathroom could use am update.

My tv was broken and I reported it and no one came to repair my issue. I didn’t have any towels in my new room. There was also urine in toilet and no stopper in the sink

Great

Dated facility, minimal amenities in the room, but a comfortable sleep and rest.

Palms hotel exceeded my expectations. I was pleasantly surprised at how clean and well maintained the hotel is. The staff was very attentive and friendly. The security is very active on the premises. My room was quiet and comfortable, it had a nice view of the strip. Very close to the strip. There are good dining options and free parking. I’ll be back.

The service was excellent. My first room had a defective tv, i let and staff know and he moved me to another room right away. There was plenty of security keeping the guess safe. The room was clean and comfortable. The restaurant was delicious and there was a walgreen close by for things i forgor to bring

is very good

SERVICE AND CLEANESS

It was good

The staff is incredible and super friendly. The food is A++, the slots in the casino were lose and winnable. It's all top class.

Property claims to accomodate requests and overcharged me/put me in the complete wrong room. Total downgrade vs. the room i paid for, When i contacted them they never answered over email , messaging, and my hotel phone was broken in my down graded room.

Palms was a nice clean, updated hotel. They have free parking, which is a plus, it is off strip though. And just like every hotel in Vegas, there are lots of little fees.

Yes

All good

Great place to stay and for being close to a Casino. The rooms were okay, but no refrigerator for use in the room. Just one with drinks to purchase (expensive). Overall though a good place to stay.

Highly recommend it

Like the free parking with valet, good move. Place is ok but smoke smell in the rooms was annoying. Difficulty getting a bucket of ice was bloody annoying and room service was meh.

Two staff this visit were rude

Mattress may be not suitable for older people for lower back problems

Great location but not straightforward on checking. It took an hour of walking in circles to get to the room

As we checking in they asked if we wanted to upgrade our room. Said oh absolutely. After we got to our room we learned that the tv in the master area wasn’t working so then they moved us rooms again. Which turned out to be amazing. Would definitely go back. They were really pleasant.

Had a wonderful girls trip for my bday celebration. I’d definitely stay here again!!!!

Very clean and nice room, enjoyed all of the options of food available since we did not have a car. As a Non-Smoker, it is still hard walking through Casinos no matter how hard they try to filtrate the air, it’s still there.

We were warned ahead not to touch anything i