Hollywood Hotel

Loved it!

Thank you too for providing EV charging in the parking lot. Please note: overnight parking is $40 added to the cost of the amount paid through Hotels.com. There are few other parking options available. There is no in room coffee??? There is also no coffee in the lobby. The restaurant downstairs charges $10 for one cup of drip coffee to go? Almost no Vegan options in this restaurant. And the request for a late checkout time is $100 even though I checked in the night before at 11:00 pm? They automatically charge your card if you aren't out of there by 11:30 am? A lot to pay for staying for only 12 hours.

The staff was incredibly helpful specially Michael, and the room was both nice and clean. The breakfast was quite healthy and delicious, and the parking was easily accessible and convenient. The overall cleanliness of the place was commendable, and the pool was an amazing feature.

For anyone on the staff reading this. DO BETTER.

I really like the hotel. I had issues with electrical outlets near the bed (they were too loose and the plugs constantly fell out). I also struggled with the AC. It is motion detected but it appears it only works when you are walking around in front of the thermostat. If you sit on the far side of the room to watch tv, or go to bed, the thermostat doesn’t record movement and thus doesn’t keep the temp at the temperature you set it to. This was frustrating in the middle of the night, waking up super hot, and having to get out of bed to move around so the AC would detect movement and come on for a period of time.

The air condition unit in the room was not working properly, and it was HOT in room. They could not accommodate me to another room or fix the air conditioner until the next day. Manager was very unaccommodating to me as a guest. No discounts or anything. The worst customer service that I have ever received.

The hotel is beautiful and front desk receptionist/greeter Michael was friendly and helpful. Beautiful room with all the amenities. Great stay.

The front desk staff were amazing. The room was lovely. I loved having a view of the courtyard. The breakfast staff were amazing and the food was also great. Didn't realize the hotel wasn't in the greatest location, although felt safe in the hotel itself. Also there were things in the hotel that were a bit older than expected for the price, the elevator and the washroom in particular.

Hotel looked cheap and made me pay a lot more after I paid. Everything

Staff other than house keeping were rude. The place was clean but very outdated. The tv said it offered other apps but when you’d click it went old school snowy. The tv itself was one of the first thick flat screens you’d hang. Amenities were not great. Hotels app said it was a 8 min walk to some sites we wanted to see. It was a 25 min walk.

It’s a beautiful older hotel and clean and well maintained.

The fountain and pool area Thr room was very run down. The shower tiles were broken and the walls were very deteriorated and pieces missing

This hotel was super close and close to everything we wanted to see. Universal. Hollywood sign. Holly wood walk of fame. The pool was super cute and clean and big. The hotel was clean and staff were amazing 10/10 would stay here again and again.

glad my experience was so great i'll be back upon arriving i was welcomed and checked in by michael he was friendly professional informative and welcoming. check in was easy and parking was easy and not too expensive for over night ins n outs. the room was small, clean perfect for a solo traveler. the balcony doors over looked the courtyard. but i was so happy there was even a balcony! like a hotel with not a window but a door to fresh air?!! yes please. cute cafe downstairs for breakfast bites, and a little corner store near the lobby. is this place a bougie luxury hotel, not quite but for how affordable it is, it's perfect. friendly staff, clean rooms, comfy beds, and so safe for a solo female traveler.

glad my experience was so great i'll be back upon arriving i was welcomed and checked in by michael he was friendly professional informative and welcoming. check in was easy and parking was easy and not too expensive for over night ins n outs. the room was small, clean perfect for a solo traveler. the balcony doors over looked the courtyard. but i was so happy there was even a balcony! like a hotel with not a window but a door to fresh air?!! yes please. cute cafe downstairs for breakfast bites, and a little corner store near the lobby. is this place a bougie luxury hotel, not quite but for how affordable it is, it's perfect. friendly staff, clean rooms, comfy beds, and so safe for a solo female traveler.

Passable

I have stayed here before in one of the modernised rooms and it was great. This time we were on the top floor with a room overlooking the courtyard and, whilst is was exceptionally clean and the furniture in good condition with good space, the bathroom and decor were in need of updating. In particular, there were lots of big cracks in the ceiling above the bed, some of the bathroom decor and fixtures were stained and the wallpaper very dated. If the room had thesame update as the one we stayed in last year, it would be excellent. The reception areas would benefit from some maintenance/renovation. Staff were as helpful as friendly as ever and we had great sleeps as the room was quiet and bed comfortable

I had low expectations, but I loved my stay! A great location, a cute courtyard, nice staff, and I felt safe.

Parking is fenced in and well lit. Which includes making the hotel feel safer. Love the patio interior. The pool is laid back LA style. Lots of restaurants nearby. Subway to main Hollywood nearby. Staff is very friendly.

Such a cute hotel! The room was pretty basic, but clean and comfortable. The common spaces are superb! The courtyard and pool area are so beautiful.

No parking unless paying $40 a day. Overall over priced for what you get .

Great staff and clean rooms.

The room looks nothing like the pictures in the pic

It was nice

Good hotel , just a good hotel to relax and being far away from downtown

Worst hotel visit I ever had. There are metal plates on the street next to my room and every time a car was driving over it, it made a loud bumpy noise. So if you wanna have a restful night, don’t go there. The guy Micheal at the reception had the audacity and said to me before my stay that it’s a quiet room. Don’t go there, they didn’t care about my issue, the other receptionist (not Michael) didn’t care about a refund or anything else. What a joke this place is, don’t go there!

Staff was very helpful and pleasant

Great location, nice staff, clean rooms!

We liked the convenience and safety of the parking area. We also enjoyed how comfortable our room was. Once we parked and walked in the building, we were not able to use the elevator to go up to our room. The elevator door was having issues closing. So we had to use the stairs. That was a bit stressful with the weight of our things but overall, we enjoyed our stay.

We liked the convenience and safety of the parking area. We also enjoyed how comfortable our room was. Once we parked and walked in the building, we were not able to use the elevator to go up to our room. The elevator door was having issues closing. So we had to use the stairs. That was a bit stressful with the weight of our things but overall, we enjoyed our stay.

The room was not cleaned properly. Had to go to front desk for toilet paper. Construction made it miserable. The walls were so thin that I heard the next door guest every morning. The medical examiners tag on the nearby room, made the environment very eerie.

The view from my room was alright The room was not cleaned properly. Had to go to front desk for toilet paper. Construction made it miserable. The walls were so thin that I heard the next door guest every morning. The medical examiners tag on the nearby room, made the environment very eerie.

Overall, the hotel looks great. The room we got, however, wasn't that great. It is possible there are other rooms that are in better shape. The room wasn't very clean. The paint was scraped off in certain places. The shower drain cover was not installed all the way. The lights near the beds did not work, and the wall-mounted adjustable lights were so loose that we did not want to move them. The pool was very nice and private. The center courtyard was beautiful. Parking is expensive. There needs to be better details of the room when you book because the pictures of the room weren't the same when we booked it. It seems like they have a bunch of different room styles, and we didn't realize that when we looked at the pictures of the specific room we were getting.

Exceptional

Local channels suck!! I refused to log in for streaming!! Beds were hard.. I didnt have a restful night before my back surgery. So I would give 2 🌟

Breakfast was good but expensive as was everything here ($6 for a cup of coffee). Will never stay here again.

The rooms were quaint. Double beds, not queen, more like two full size. Coffee cups, no coffee pot or coffee but they encourage you to just buy some from their restaurant. I wouldn’t say you get amenities. I’ve never been to a hotel where everything had to be purchased. I believe ice was free. Overall, it serves the purpose of a nice clean place to sleep. Don’t expect anything “extra”. Parking is expensive AF. It’s nice. I would stay there again if I needed to be in that area, but I was underwhelmed. The cleaning staff were the best part of the place. Great people. Very friendly. Everybody else just stares at you like you were an inconvenience paying them$150+ a night.

It's an old hotel, so don't expect the nicest rooms

Nice clean room that is close to everything.

Disappointing

The staff was great. Gentleman at the front desk was very inviting and professional. The iron in the room leaked and ironing board needs new cover. The shower head needs a good cleaning. The soap container in the bathroom leaked. The containers mounted on the shower wall need a good cleaning around the spouts. They had green grime on them. Just a little more attention to those details but all in all the hotel was great.

The staff was great. Gentleman at the front desk was very inviting and professional. The iron in the room leaked and ironing board needs new cover. The shower head needs a good cleaning. The soap container in the bathroom leaked. The containers mounted on the shower wall need a good cleaning around the spouts. They had green grime on them. Just a little more attention to those details but all in all the hotel was great.

Very good property, check it out

The location was great and it was affordable. The bathroom was in bad shape. It needed some work. At one point we had no water. It was for about 10 minutes but it was still odd.

Great location, lovely pool area.. A little run down. However our room was clean and a good size. Could definitely do with a freshen up.

The location was great and it was affordable. The bathroom was in bad shape. It needed some work. At one point we had no water. It was for about 10 minutes but it was still odd.

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This place looks entirely unrecognizable from the photos. The building is sketchy and the room was literally falling apart. The bathroom had a bottle opener mounted to the counter that was falling off the wall. The rooms have SHARED balconies that connect multiple rooms and anyone can just look into your room or try to open your door. The overall cleanliness was poor. The room and bed were uncomfortable. Would not stay here again and definitely feel that I over paid for the quality received. Staff were all nice though.

The hotel was clean and the staff were helpful. We had two rooms and mine was definitely better than my husbands. I recommend getting a room facing the courtyard. Breakfast does not open in time and is slow so plan accordingly. It is good food and coffee though. Pool was nice. Location was good for using public transportation. There are a decent amount of homeless folk in the area but we felt safe.

Very good

Parking was secure and easily accessible. Hotel is older, but overall clean. I had no hot water in my shower, but the sink did. The other room we had did have hot water.

Good

Exceptional

Old Hollywood glamour on Route 66. The staff was efficient and friendly! Our second stay at this hotel and we will be back!

Clean, centrally located and a beautiful room and pool!

Nice hotel / motel, but older.

P

Cute spot to stay

Has secure parking at a price. Clean friendly and big room. was close to the Greek theater.would stay there again

Unfortunately, the breakfast experience was extremely disappointing. Service took forever because there was only one person cooking and taking orders while another employee only handed out food and made coffee. The wait was long, and for what we received, the price was shocking. We paid almost $95 for 2 bananas, 2 coffees, 2 fruit parfaits, and 2 croissant breakfast sandwiches. Definitely save your money and eat elsewhere for breakfast. The convenience of the location was nice, but the breakfast was overpriced and poorly managed.

Nice and clean! Thank you !

Super clean

The parking was safe in a bad area. The hotel property itself is nice. The lounge area is nice. Staff was friendly and kept the property clean. It’s in east Hollywood which makes it a rough area. We felt safe on the property itself.

$10 coffee that was Meh… I don’t blame the hotel and parking was felt safe

Excellent water pressure and surprisingly good omelettes being served in the basement.

Very good experience overall, neighborhood wasn’t the best but still felt safe. Especially liked the gated parking gave us a good peace of mind. Pil from the front desk was top notch!

Comfy bed and room was very clean 👌

Upon my arrival nothing looked like the pictures. I couldn’t bring myself to unpack because I was so unhappy with the room. Whoever took the photographs deserves an award. The pool furniture and finished in bedroom looked nothing like the pictures. Please continue looking and save yourself some money because of course my money could not be refunded.

Room was ok. Breakfast was excellent!!

It was a convenient and great place. Perfect for a two night stay.

None

Clean room just have to pay for parking should be included with your stay

I decided not to stay at the hotel because the room was in very bad condition, the photographs are modified and do not correspond to the terrible conditions of the room

It wasn’t what I spectacled, the property was dated.

Need to use soft close mechanism on doors so they do not slam. HVAC very loud, couldn't use. Peeling paint in room. Why give us mugs if there is no coffeemaker in the room?

Most gorgeous hotel ever.! Love the gated parking.! Excellent staff.! Great customer service.! So beautiful and clean.! Thank you.!

Parking is pricy but secure. Walking distance to Metro line. Fan in bathroom was noisy and there are signs of wear and tear on the property so don't expect a high end resort, but just a solid place to rest and explore the city.

Overall good stay! Staff was friendly and went above, really appreciated it. The hotel is dated but I love the charm!

Ok breakfast, $7.99 coffee is a bit expensive

3pax for 5days stay. Room we 1st got was not cleaned so they had to transfer us to a different room that’s smaller and no seating area. It had 2chairs and we asked for an extra chair but hotel said they didn’t have any extra chair to provide. Shower area was cramped. Also used the hotel’s laundry room but laundry detergent dispenser wasn’t working and we used the dryer for 2cycles(50min each cycle) but clothes came out still wet. Minor things but keep in mind, we stayed there for 5days so you’d think they’d provide a more comfortable stay. Only upside is that it’s walking distance to a lot of food options, pool area was nice(3ft-8ft deep) and beautiful, close to Griffith observatory, Hollywood sign, Hollywood walk of fame, Beverly Hills, Rodeo drive, downtown LA, California Science center museum and anything east or West Hollywood area. Basement Café was also a plus for your morning drinks and snacks.

Great

Location was perfect for what I needed. Only drawback was no coffee in the room but had a safe one floor down.

Yes

Michael was very friendly & remembered our names!

Nice and convenient

Everything was great, will be staying there again

It was very nice for an older hotel hoever it felt old.

Front desk is terrible.0 customer service rud

it was good

It is too noisy at night. I guess there is no insulation.

I was there as a tourist, so all adequate

For the price and location, it's great. We will totally stay here again. Only downvotes are for no hot tub and of course some cosmetic issues but for an older building with high traffic, it's bound to be imperfect. This will probably be our top choice for future trips to LA/Hollywood.

Overall, good hotel. There was throw up for over 4 days in front of the hotel, which also needs some renovation.

Hotel was very nice. However the soap dispenser in the bath was broken. I went to the front desk to request soap to take a shower the attendant said he didn’t have any and the staff was gone. I asked if he had any in storage and he said no. He showed no empathy nor did he offer a discount because of the inconvenience. Bottom line bring your own soap and shampoo.

You could not find a better rate for a great hotel in Hollywood. Helpful staff and so family friendly

Pil was fantastic! He was so helpful and kind! Thank you for such a great experience Pil!

Good coffee and breakfast in cafe. Very pretty room and unexpected balcony and beautiful secluded courtyard

Do not stay here it was a catfish hotel, very old and teared down and in a bad neighborhood.everything was rusted and dirty and old they did ask me to change rooms but it was the same and area is bad

The hotel was charming style-wise but could use some updates. The shower faucet, drain and fan in the bathroom could use updating.

Good staff

No coffee?

Not worth the cost

Hole in wall they have their own parking lot gated but.. They Charged you for parking there I ask for handicap room they said I didn't ask for that then the gentleman behind the counter said they could give us a room closer to the elevator it was not They were very uppity treated us like we didn't belong there The worst part I saw they had Maids picking up tree branches I had pictures but decided to get rid of them

I upgraded our rooms at a cost for better beds and more room but the beds were HORRIBLE and very hard. We stayed close to the hospital for a good night sleep and didn’t sleep. The rooms need to be renovated because they look old: paint peeling, stained showers, running toilets etc. I stayed there 10 years ago and it really has gone downhill. It was close to the hospital though.

The location is actually a quite rough area, with loads of homeless people, and literally all shops and eateries closing by 8 to 9 pm. Very unusual for an alleged 4 star hotel to charge for a couple of hours of luggage storage after checking out. This hotel was a big disappointment.

Michael was the perfect front desk man, he helped me through so many questions about the area, how my dog could stay there, just everything. Thanks Michael!

Stayed for a few nights and would not stay again. Room was average or 'ok'. If I remember correctly the description indicate a restaurant, they do not have one. The only food available is a small cafe separate from the hotel open only for breakfast. Rooms do not even have a coffee maker, when requested they said they do not have any coffee makers in the hotel. I don't recall ever staying in a hotel that did not have any coffee. The gym was average, enough to get the job done. Hotel is not in a great neighborhood but probably safe enough. For the price I expected more and this was a very basic hotel. Overall I wouldn't stay again.

I had a great experience. The room was clean and lots of stuff to do onsite.

Great, clean room and nice pool

This experience made me feel quite uncomfortable and disappointed.

Front desk was awesome, had a causal conversation with me as we arrived. Quick turn around for some extra towels when my kids used up the ones in the room. Property was high end feeling, clean, and had proper amenities. Would recommend to friends and family if they were visiting the area. If we return to CHLA for more testing we will be back

Great location and price!

Ground floor rooms have windows that open directly to courtyard or street, where anyone could easily climb in. Clerk said “we watch surveillance cameras all the time.” As a woman alone, this was not enough. And one room had strong smell of cleaning product.Bed too firm ;good hot shower and nice towels. Room affordable but insane price for parking.

Staff was very kind and my room was very clean :)

Their online check-in asks for too much information, staff was not friendly, and our room floor was sandy. The hotel looks lovely online but is showing it's age in reality. The beautiful fountain is not actually the main entrance and faces the back parking lot which is confusing. Location is not great either.

The staff was friendly, room was clean (with a mini fridge and microwave). We agreed that we would stay here again.

Rooms were comfortable and staff were friendly, as well as helpful.

Double charged on parking and told it "was my problem" by the night manager for not understanding how the system worked. Filthy room with dust and bugs.

The staff was

Michael at the front desk was exceptional. I felt as though I had made a new friend.

The staff was rude and unprofessional

Clean room, but lights outside are bright and curtains are thin. Room was quiet and Staff did try to eliminate what light they could to help darken the room. Parking was safe and accessible.

Clean room and hotel

This place was great. Clean and nice room. The front desk attendant, Michael, was incredibly friendly and accommodating.

Toilet seat was continuously running, hair dryer was broken and I told the front desk but nothing happened. Will not recommend it to anyone.

The keycards did not work for the main entrance and the rooms have very thin walls. Other than that the staff was very helpful and courteous.

Everything was gooood

The AC did not work and it was very warm but other than that, nice for the less than 24 hours

Room was clean, I was able to check in as soon as my room was ready, and I felt safe on property.

The room was in decent condition smaller than the pictures make you believe got there a couple of hours early and asked about early check in and was told it’s a 100 dollar fee room had some flaws but very minor that it didn’t bother us

The staff were amazing. The cleaning crew was also amazing.

The courtyard was beautiful

Didnt stay long due to medical reasons, and didnt want to refund my money.

Clean very nice

The room was awesome. The only reason im giving 3 stars is that I was told it can take up to 7 business days to get my $200 deposit back. And I wasn’t informed that at the check in

The photos of room shown on expedia are deceptive, they have broken bathroom door that doesnt closes, permanent coffee stains on the floor, untidy bathrooms and stains on the doors as well. Bathrooms have BathTUBS when photo expedia listing shows showers. The receptionist and manager , Nelson and Pil seems to be least bother on complaining and stated - ' You booked Standard rooms, you need to book for Upgraded rooms for the expected services' When I complained to expedia, they didnt bother to help either. So be careful before booking this hotel, read all reviews from various portals about them. The only good part of hotel imo is its location and centrally located to most attractions

Good

It was peak

There was a constant drip in the bathroom. There was an odd oily smell through the hotel. The beds are pretty hard and the pillows could be newer. Front desk very nice! Hard to figure out the parking but once you get in it’s great. Bistro 66 very overpriced but the cappuccino was delicious

Good overall spot but can't control the temperature of the room. I'm a hot sleeper and would've loved to have cooled the room down to get a better night sleep.

Great handicapped bathroom! Great breakfast, although a little expensive. The room temperature was a little warm at night

Everything was great, except they charge you $42 for parking. The gentleman that checked us in was so nice and friendly.

Overall a good stay!

Friendly check-in staff

Breakfast options are good and the balcony was a nice touch.

Ac /heating did not work room very hot but other than that the hotel was great

Beautiful historic hotel with friendly and efficient staff . They detail Attention to safety and security . Make sure to see the beauty from the parking lot entrance and central garden and fountains . Those who enter from the front via taxi or uber might miss the glamour of a past era still present !

The staff were very helpful. Showed up early and was willing to wait until our check-in time, but the staff was able to get a room cleaned very early. They even waved the early check-in fee. Great experience overall.

Nice place in a good area

Great room great customer service only thing suck about it is that you have to pay for the parking. For 2 night parking it was 85$

Only issue was the loud machine noises off the balcony. Definitely haunted hotel. But awesome none the less.

The bed was SO HARD And hurt both me and my daughters back. It was not comfortable whatsoever. There was no wash cloths in the bathroom. The rate for this room was so over priced. Not worth the 345$ a night. For that price, there should have been a continental breakfast. The elevator kept getting stuck.

This hotel is horrible! Do not be fooled by the “excellent” reviews probably staff members trying to improve ratings. Room reaks of mildew…transferred twice. A/c out and asked if I wanted a fan and also suggested that I keep my patio door open to let fresh air in. Vending machines were all empty. $6 for a small bag of chips. $42@day parking. The property is extremely outdated and unsafe. Two cars were burglarized along with my car and the front staff was rude. The gate did not close to prevent outsiders from coming in.

Lovely view of interior courtyard. Friendly and helpful front desk service.

Because of the dirtieness i will never stay on this hotel again or recommend to anyone

Was a great stay

Didn't have AC! Why would they not provide AC service??? It was so cold at night! Dirty!!

Expedia has a shady deal with this Hotel where there are second teir roooms with trashed moldy bathrooms that expedia lists for less and if you arrive and are not happy that the picture doesn't match what they offer they can upgrade you to a remodeled bathroom for alot more.

Clean room better dust control and better bedding

Overall, it was a good place.

Dirty room!

Easy check in, clean hotel, Plenty of parking, clean room.

Bad: We could hear people in and out of their rooms all night, the shower head was missing an attachment so it was challenging to adjust the height and direction of the water.

The TV channel options were very limited, no ability to stream the only options were religious channels or programs and a few news channels there were no charging outlets near the bed. Other than these 2 items the room was spacious clean and comfortable.

Staff is unprofessional and not friendly at all.

Courteous staff

My one frustration was that they seemed unable to fix my television so that I could stream Google Chromecast despite multiple complaints. I will definitely be returning next time I need a hotel in this area

The condition of the property is very poor. It is clear that the staff are trying to do the best with the product they have but the general conditions are bad enough that no amount of friendly service can overcome this. The bathroom in the room I was assigned was particularly run down and stained/moldy. The pictures used to advertise the hotel are misleading and not reflective of the actual product that I received.

Everything was great, friendly staff

Great experience, and staff friendly

Just a very dated hotel, didn’t feel like it was worth what we paid for it. All the door creaked and didn’t close very well so you hear that all night . Plus the beds were rock hard. Could be a cool place but really needs remodeling .

There was a loud noise during the night ongoing that made it difficult to fall and stay asleep

Great staff, clean room, wonderful stay

Michael at the front desk was terrific. Very helpful and polite. He was very cordial!

I really appreciate your excellent service and friendly attitude.

Breakfast does not exist. They give a credit to spend at the restaurant of $35, but just an ometele is already $27, with an orange juice it already exceeds $40, it doesn't work. The bed is very hard and uncomfortable. I preferred to sleep on the couch. Definitely horrible

Refrigerator didn’t work and ac was not good

Excellent staff

Classy looking once you get inside.

Also. $6 drip coffee? I opted for the latin coffee shop half a block away.

The air conditioning did not work. The heater was on instead, I couldn’t turn it down. Very uncomfortable due to the heat.

The room was clean but the area around the hotel is not safe and also quite filthy because there are many homeless individuals are rooming around the hotel and make it not the suitable at all to walk around

It’s not the same as the picture. Place was dirty! The door was broken and many others stuff wasn’t working.

Very well priced hotel and great staff helped me all the way.The rooms are good they have everything you could need including a microwave!

Staff was great and room was clean. It was a little outdated and not in the best area but still a great value for what it is

All good. Nice reception at check-in

I absolutely love this place. It is the 2nd time I’ve stayed there. It’s a gem! I only live about a 30-40 minute drive away, but when I want to go to live theater or eat at same great local restaurants-like The Dresden and Cafe Figarora, I’ll take a Staycay at Hollywood Hotel.

The rooms lack blackout curtains, and with bright exterior lights shining directly through the windows, it felt like daylight inside the room throughout the entire night. The air conditioning system is outdated and extremely noisy—you’re forced to choose between having cool air with a loud, disruptive motor or turning it off entirely and sweltering. The toilet ran continuously throughout the night (ghost flushing), and the soundproofing is practically non-existent—every noise from the hallway was clearly audible inside the room. I didn’t get a single hour of quality sleep during my stay. While the price may be low, the lack of basic comfort makes it impossible to recommend. Also they do charge $39 for parking which wasn’t stated anywhere.

The area felt extremely unsafe. The gate didnt open automatically, leaving me to step out of the vehicle. The guy in the shop was not friendly. Place was weird. But the bed was very comfy and I felt good in the room if it made sense.

Very

Helpful staff

Not the cleanest, the toilet was running the whole time. No coffee machines in the room, etc. Staff was nice but experience could have been better

Everything was great! We stay here whenever we come to LA. It’s close to the Metro station as well as great food restaurants all around.

Front desk person was very helpful with suggestions for places to eat

Small room. Elevator is soooo slow.

Hotel was okay, beds were so stiff.

The staff were courteous, the room was SPOTLESS, the breakfast was AMAZING, and BEAUTIFUL inside out. This is a very SAFE hotel, and my wife's FAVORITE place so far,,,,,,, we're already planning another trip back soon

Room was very spacious and clean. Lobby staff were helpful and professional.

The staff was one of the most friendly I have come across in year's of travel. However, I would probably not go back simpoly because of the elevators. They would either not come, you need a key to even go downstairs and that only worked about half the time. With all our luggage we needed to use the elevators on checkout day and it toook 10 minutes of waiting on two elevators to get to the lobby

Clean rooms, staff friendly. Gated parking and close to everything for eating and shopping

The room was clean and the staff were helpful. The $42 for parking was a surprise, there was no in-room coffee, and we didn’t have cold water in the sink in our room, but otherwise it was an ok value.

Clean cheap hotel enjoyed my stay.

Beautiful like a resort, clean and perfect

Room didn’t get cleaned every day and I had a sting from an insect in bed , which is terrible

Better beds that don't feel like you are sleeping on plywood with a sheet on top. Remodel the bathrooms.

Rooms were nice and clean, definitely got cold at night but there’s a space heater in the room. Beds are EXTRA firm just a warning.

Good hotel with friendly staff but literally in the edge of Hollywood near nothing

Great staff and spacious room

I won the upgrade bid. The room is beautiful and clean. The balcony is small but I appreciate the view of the court. Michael, the host is awesome! He recommended some shops to go eat. The dumplings were incredible. He was patient and caring with us. I would totally stay here again. If you are looking for a hotel to stay in town this is the place!

We had no hot water for 3 days. I could never get a manager. No one offered us anything in exchange for this inconvenience. The customer service experience has just been chasing people around on the phone and never getting a response. I wouldn't recommend this hotel.

The price is great for the value, however, the bed was incredibly uncomfortable. Additionally, there is no coffee maker in the room and the coffee downstairs is very overpriced. There is no free breakfast and everything in the cafe was crazy expensive. Like $6 for a cup of cereal and $7 for a coffee expensive. That said, it’s in a central area and two blocks from the metro and the staff was so nice and accommodating so still a good deal!

Rooms were outdated, rusty shower, cold, no top sheet, chipped paint, terrible experience fitt

First of all the parking fee was $45.50 a day, too much. The bathroom was not kept up at all - it wasn’t good. The beds were uncomfortable to sleep (woke up with a bad back).

The stay was great the only issue was there was a stain on our hot tub we didn’t think much of so we didn’t report it only to find out when we checked out that it was burn marks and because of that we had gotten 3 charges a 200 dollar charge a 300 dollar charge and a 400 dollar charge and they kept the 100 dollar security deposit, none of this was informed to me via call and the only reason I found out was because I called back to them and they had told me about the burns, and after trying to explain it was there when we arrived they had said the rooms get checked daily and their housekeepers would not have missed it. They also refused to call the previous tenant to ask them if they had any knowledge about the mark. Overall the hotel was nice but the entire situation has ruined the place for me and my friends

Great stay.

Very professional and polite. The staff was friendly and welcoming. The room and hallways were very clean. Very secure parking.

Great place! Would definitely come back if in the area again.

Central location for rail transportation and short car trips. The staff is helpful and nice. Paid parking is very secure. The only down side is the old elevators that are not dependable. I would stay here again.

I felt very safe on the property, they were good about guest safety. The breakfast options were decent and the staff was very friendly. Only issue I ran into was some areas of the building could use a painting and some upgrades, but it was normal wear and tear. Didn't appear to be property neglect

Lovely hotel with very helpful friendly staff.

Overall a great stay! The room was clean and comfortable. The hotel/room was a little more worn than photos portray. Also, this area isn’t very walkable and there isn’t great access to public transit. Highly recommend renting a car and parking in the private hotel lot. Other than that, no complaints!

Friendly staff, did just what we needed and was very close to what we needed

Great staff, helpful, curtious, willing to help.

Michael was super friendly and very helpful!

The room was cute. Clean. And perfect for our family. The kids loved the pool. Mom and dad loved the lounge chairs. The front desk staff were wonderful and they had great food recommendations. The perfect stay for our concert at the bowl.

Michael on reception couldn't be more helpful a great help and knowledgeable of the hotel and area

Staff was great!

Micheal gives the best customer service experience!

The island pacific is walkable and near at the hotel. Vermont hollywood is very near the place

Quaint, old scuffed furniture, not vintage just worn.super tight area in shower/tub. Recommend moving dispensers for shower comfort. Clean hallways and entry, parking lot was safe feeling. Great for an overnight stay

Nostalgic

Someone was drilling near us at 9am-checkout is at 11.

Room clearness is not bad the rest are all average I didn’t feel impressed as it shows in the pictures and even it was hard to call the reception you must go to them all their line always busy over all don’t expect too much it’s acceptable not more

Someone forgot to close the utility room and I had to hear the machinery noises all night and morning :[ Plus, the bed was as hard as a sleeping bag on the floor. I had a busy 12 hour day and needed to rest but instead I am exhausted mentally/physically. FYI: The staff did NOT fix the problems within the two hours after informing them!

Elevators were extremely slow

I liked the pool and the room was great, quiet and comfortable bed. I didn't like that check out is 11:00 would have liked another hour.

Don’t get too much impressed , it’s a fair hotel for a sleep and even the walls not sounds proof

Loved the property and found parking for free in the surrounding neighborhood easily each night. The location is fantastic and I love the pool and our room was beautiful. We did have issues with ants though.

I love that it was pet friendly! There are EV chargers, including Tesla chargers, in the property!

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Everything was good. The bathroom did have a smell of sewage though.

Woke up to hundreds of ants everywhere! Disgusting! Went to front desk and mgr cane to room - stare bc we used bar in room it attracted the ants! I stay in hurley every single month plus my win home and have never encountered an issue like that. They did not offer any discount and honestly acted like they had no fault in it. Upon reading other reviews I now see this has been an ongoing problem for them. Terrible way to treat customers paying top dollar for most ‘luxurious’ room you have and act like this is acceptable way to wake up!! Additionally 4 people i suite all paying their parking fee as well. Disgusted by entire experience. as a side the restaurant/bar is closed and has been for a while. Bad section of Hollywood. Would not recommend at all. And this is my first ever negative review on Hotels.com btw, just shocked how it was all handled!

The hotel is very nice and clean. The guy at the front desk is super friendly and took the time to explain to our family all the amenities included. They have a private parking lot, very secure.

Clean room and friendly staff

Convenient for CHLA which is where I was working: but the area felt unsafe. The hotel staff were incredibly helpful and friendly and kind.

We have stayed here in the past. It’s a nice hotel for the area, but it’s not in the best part of town. Sadly, we didn’t sleep at all, since the room they put us in didn’t have blackout curtains and the courtyard orange lights lit up the room the entire night. We booked through Expedia, not sure if that made the difference in room quality. Exhausted and disappointed.

The hotel is located in a fantastic area, close by to the metro station and accessible for those driving by. The facilities themselves did have a few leaks in the lobby area, and the shower in the private room I booked did have a slight area where I was unsure of whether it might leak. Overall, I enjoyed my stay here immensely.

Pil at the front desk was very helpful and friendly. The hotel has a ridiculous rule that if you do not take down your "do not disturb" tag from your door by 8 am, housekeeping refuses to clean your room. I didn't know about the rule and took down the sign around 9 am on the first day before we left our room, so when we got back, our room wasn't cleaned. When I called the front desk to ask, Pil wasn't there and the guy who was there was rude and told me I should've known to take the "do not disturb" sign down by 8 a.m. Since the cleaning ladies were still in the hallway, I asked if they could clean our room then, but the rude front desk guy refused. I travel a fair bit across the world and I've never come across such a strange rule in any hotel or met an employee this callous and bereft of customer-service skills. Other than that, our stay was pleasant.

It was clean and quiet. I enjoyed my short stay.

Michael was very helpful!

The hotel is well kept! The staff was welcoming and friendly :)

Great, safe parking. Quiet hotel despite being in Hollywood. Nice updated rooms with staff at desk at all hours ready to help. :)

Enjoyed my stay

Michael at the front desk was great. Pool was great. Room was good but a tad outdated. I would stay again.

This is one of the worst hotels I've ever stayed at. There was an ant infestation in my room and management refused to do anything about it. There were thousands of ants in my room - on the bed, on the desk, in my clothes. I wish I had read the reviews first, because I would never have picked this hotel.

The Hollywood Hotel is an underrated gem; my power went out during the heatwave and I had a wonderful stay overnight where I could sleep in comfort! The breakfast is especially good!

The person at check-in was courteous but new and gave us wrong information. At checkout, the staff simply took the key and said goodbye — no sincere apology, no accountability, and certainly no compensation. The constant confusion and nickel-and-diming over basics was unlike anything we’ve experienced at a hotel. At first glance, the room looked nice and clean with well-made beds and fresh towels. However, we soon found problems: the bathroom door was difficult to open and close, making loud noises at night; the toilet leaked; the hair dryer didn’t work; and under the beds was extremely dusty. Overall, the stay was extremely disappointing. From misleading booking info to poor service, lack of responsibility, and subpar room conditions, this hotel fell far short of expectations.

Pool was a very nice oasis! Beds comfortable and courtyard very cute. Staff helpful but hotel pretty tired and could use a renovation. Linens clean and had everything we needed. Good value for price.

Cabinet doors and just door in general seems to have gaps. Front desk staff did not smile not ask how are trip went

I liked the old school, classic Hollywood ambience. Great value!

Oldest , however the host was pretty kind

I love this little hotel. All the amenities of a 4 star hotel in a convenient location. Staff was wonderful. Room was superb.

This is very well located and perfect for my short stay .

The staff is very welcoming & acknowledge of who comes & goes which makes it feels secure of after hours

GREAT STAFF!

Great service and amazing rooms !

Great place to jump off from if you want to tour the hollywood area.

There was roches in the bathroom and the tub had old paint falling off in the tub

Staff friendly and helpful 5 star

It was a conveniently located clean room. I had a smooth check in and check out. However, I was unpleasantly surprised to find out that my room did not have a coffee maker. That's considered a basic amenity and for me was a significant draw back. Either than that it worked out fine

Showers were outdated and didn’t get super hot.

We selected this hotel, because it was the closest, most attractive hotel to the Greek Theater. We paid extra to park in a secure parking lot. Since the Greek theater was 2 miles away, we arranged Uber transport to the theater for the show which we attended. The hotel was great. It expressed charm from a bygone era. It was clean and well maintained. Our room faced an inner courtyard full of luscious plants and a chattering fountain. My only complaint would be the neighborhood, which was middle-class residential. There were no nearby restaurants or shops. It was not a neighborhood which would invite one to walk about. Fortunately there was a coffee shop in the hotel where one could buy breakfast.

The room had ants. There were a lot of cracks in the walls. Pictures are deceiving of where it is located. Beds were comfortable. Bath tub doesn’t drain while taking a shower.

I like the two-queen sized room decor and the beautiful view from my window. The only flaw was their restaurant. It was too expensive. I drove from expensive NY but I wasn't going to spend more than I had to for food. However, I did agree to buy a $3 cup of black coffee. Thereafter, I walked to McDonald's every morning for breakfast. There were other restaurants within a couple of blocks from McDonald's where I bought food and coffee from too: Subway, Donkin' Donut's and a gas station for a 6 pack. I would stay at this hotel again. This hotel was clean, comfortable and felt glamorous. I was allowed to check in at least two hours before regular check-in time. The staff were friendly and helpful.

Very nice hotel. Would stay there again

Everything about this place was excellent. Only thing was that the gym need a little attention in cleaning

Friendly and helpful staff, quiet area, close to the metro centre, clean room, low water pressure in the shower

The hotel was extremely clean very nice grounds very clean parking better than i expected!

I was not advised that we had to pay a $40 parking fee.

Whilst not central, the car park was secure.

Great place and location

Numerous fees they try to add after booking. Outrageous parking fee. Parking shouldn’t be charged at all. Rooms need renovation especially bathrooms.

I still will go again large rooms

Very clean, personnel were very attentive.

Fantastic stay

Very clean and quiet stay.

Stayed one night, it was quite and rooms were clean and comfortable beds

This was a nice place. We enjoyed our time here.

The location of this hotel is not ideal. There is not much to do around the area. Everything is pretty far of a drive and the neighborhood is rundown.

Not updated but close to tourist sites .

My son and I enjoyed our stay. We felt like we were right at home. The staff was friendly and welcoming, and our stay was pleasant.

We loved this hotel! Very reasonable priced, nice pool area and plenty of outdoor seating. Nice inner patio with ample seating.

Access to a lot if things from this location. Room was nice, everything worked

Bed comfort, translation access, Internet access were perfect

The property itself is gated and safe but would not venture out on foot at night and think twice about it in the day time. No dining options in the hotel after 5pm and the vending machines were not a good option either. The bistro in the hotel for breakfast and lunch was nice.but very expensive. The room was spacious and comfortable but no in room coffee. The pool was nice and clean but the elevators were slow. Not bad but not great either.

The hotel had a vintage charm and the staff was very friendly. We will stay there again.

Was good!

The staff was friendly and helpful. There was a minor issue with my room and the went above and beyond to resolve it.

Great hotel

However its one of the only affordable options in the area.

Room was stuffy. AC Was turned all the way down but just wasn't making a difference. I don't mind being warm but if anyone else was with me, we would have probably been requesting a different room. Also, it was too bright, was surprised to find the slider didn't have blackout curtains. with both curtains closed, it was still very bright in the room from the outside light from the courtyard. Other than that, no complaints, staff was awesome.

The hotel is advertised as 4 star but i would consider it 3 star. It is in very good condition, it is obviously older but overall good. I wish there was closet space as opposed to the rustic bar. I am not sure if California has surges or outages but a few times my power went out and i had to reset my surge bar. The terrace seating area was excellent. Check in staff were hilarious, anyone saying they were rude are out to lunch. Its well located to a bus and train i used frequently. I do think the breakfast was over priced.

Excellent, accommodating staff and hotel features including on-site restaurant for breakfast, pool and courtyard. Having both a refrigerator and microwave in the room was also a plus.

Location is great ,easy to go to metro super market but wifi is really terrible..I can’t get internet in my room and when I ask for help,staff tell me to dail a number by myself…

Very nice and safe facility. The only issue we had was that the hotel store pay out machine was not working and the vending machine was also not working so we had zero snacks and drinks during our first night. We did walk down a few blocks the next day to get goodies from the gas station

Property was a little run down from the outside, but once in it was really good. Room was very quiet, clean, and spacious. It had modern upgrades. They have gated parking for a reasonable price. Staff was courteous. It proximity to Hollywood area was awesome.

Felt very safe

Handy for metro station and walking distance to Los Filez for independent stores and food places. Staff are super helpful and friendly. Not the most up to date hotel but perfect for our break.

Unfortunately, there is no way to get coffee before 6:30 ish. Mostly not until till 6:45. When the restaurant opens. And the coffee at the restaurant is very expensive, $10 for coffee with cream to get your day started for take out is outrageous. They need to rethink this. We met several people unhappy with this. The A/C in our Room did not work, just recirculated air, but the room we booked for our daughter across the hall was great. It wasn’t too hot in LA that weekend, so we dealt with it. I did alert the hotel staff. So all in all, a very nice hotel that is close to a lot of things, it just needs to listen to the customers. Front desk staff was so so. Morning lady was great, but evening guy was completely disinterested.

Tub was peeling, walls looked extremely old and not well maintained. Bed was extremely great, extra firm, which was great for my back. Very nice desk employee.

The property feels very secure. Very clean, but somewhat rundown inside the room. The wholly contained bathroom makes it difficult for more than one to get ready at once - if one person needs privacy the other can’t really do anything that requires a mirror of the sink. The bright light on the balcony cannot be turned off and the curtains do not black out, so the room is quite bright at night. Overall, adequate for our single night requirement, but not a place I’d stay as a vacation destination.

Convenient to Greek Theater and observatory Parking is safe coz it is gated with surveillance camera.Lots of good eats around the area.Hotel room.has a microwave and refrigerator insideThe courtyard is perfect for calm and relaxation after a full day of activity.

We had a rough start to our trip to LA, but when I got to the counter to check in the staff was amazing. They helped me with parking, they informed me to just have delivery dropped off at the front desk, they just made the day so much better. The room was clean and the property was just so beautiful.

The elevator was awful, scary, and outdated. The cafe was extremely overpriced but food was good. Staff were great!

Horrible experience from the moment I checked in, to checking out. Manager didn’t seem to care about my experience with bugs in the room

Front staff was helpful. Beds and pillows were hard as a rock not comfortable. Shower hand valve did not work and there was no hot water only luke warm in 2 rooms reserved. Parking was gated.

The hotel is so outdated and doesn’t look like the pictures

This was a cute boutique hotel. Kind of old and not in the best of areas but it seemed secure and pretty safe. The staff was attentive and I was very impressed with the housekeeping staff. The room was actually serviced and we could smell the ammonia they used to scrub the floor! Very pretty courtyard.

Wow! Perfect stay! Only one night but would come back again and again.