The Best Inn & Suites

The hotel

If you have kids don't stay here. The facility was not clean. Garbage in the halls, dust coating everything, sticky surfaces, BBQ sauce spilled in a dresser drawer, and the toilet lid was broken in our room. The building smelled of pot and it was overwhelming. Doors do not feel secure. I could go on and on but to sum it up it's not clean nor well taken care of.

The room was and bedding were clean. Some furniture needed replacement/was broken (lamp and dresser drawer). There was no TV service--just a screen with interference. So, an inexpensive place to stay that could use a bit of TLC. Breakfast included hot entrees.

Horrible place

Nothing convenient Nasty, stank, dirty, t.v didn't work

The staff was wonderful and very helpful. The room was clean. Nice view Breakfast

The place was very clean and the room was very comfortable and easy to relax in. I felt safe there and was able to not worry about being rushed out. I would recommend this place to my friends and family.

It was quiet Could be cleaner

Very good value. Cheaper than most hotels. Had mini casino inside. Complimentary breakfast. Lots of places nearby delivered food.

Worst hotel! Smelled like musty urine. Dirty rooms smh

Dirty

Bad

Nothing. The pictures posted online do NOT match what nightmare you walk into. Everything! I don’t usually complain or have an issue staying in a “cheaper” hotel, but This place was absolutely DISGUSTING. First of all, they do a $100 CASH deposit which is sketchy in itself. Upon arrival, it was sketchy and run down from the outside. Not well lit up. Looked like straight out of a scary movie where they steal, traffic, or k**l people. The man at the front desk was actually nice and very helpful (that was the only positive). He kept my boyfriend’s drivers license and went down the hallway with it. To do what? Idk, as all the office stuff was right in front of us and you don’t need to keep it. They just look at it to check the reservation. Then, he gave us a room and in the whole place they only had ONE room key for every single room. He had to let us & everyone else in their rooms with the single key card. We never got one. We walked in the room & it smelled like death, the floors were sticky, and there were bugs crawling on the ground. The floors, walls, ceilings were in bad condition or at least not acceptable for a hotel. Upon inspecting the room, there were stains on the bed, broken AC, only one lamp worked, and DIRTY UNDERWEAR in the bedside drawer. We got out of there right away and demanded a refund. The man said we would be refunded and was very polite about it, but we have yet to receive the refund. They had a cancellation policy so we couldn’t just leave right away- even though our gut instinct was saying abort mission this place is sketchy, we at least had to go in and see the conditions in order to get our money back.

Nothing. The pictures posted online do NOT match what nightmare you walk into. Everything! I don’t usually complain or have an issue staying in a “cheaper” hotel, but This place was absolutely DISGUSTING. First of all, they do a $100 CASH deposit which is sketchy in itself. Upon arrival, it was sketchy and run down from the outside. Not well lit up. Looked like straight out of a scary movie where they steal, traffic, or k**l people. The man at the front desk was actually nice and very helpful (that was the only positive). He kept my boyfriend’s drivers license and went down the hallway with it. To do what? Idk, as all the office stuff was right in front of us and you don’t need to keep it. They just look at it to check the reservation. Then, he gave us a room and in the whole place they only had ONE room key for every single room. He had to let us & everyone else in their rooms with the single key card. We never got one. We walked in the room & it smelled like death, the floors were sticky, and there were bugs crawling on the ground. The floors, walls, ceilings were in bad condition or at least not acceptable for a hotel. Upon inspecting the room, there were stains on the bed, broken AC, only one lamp worked, and DIRTY UNDERWEAR in the bedside drawer. We got out of there right away and demanded a refund. The man said we would be refunded and was very polite about it, but we have yet to receive the refund. They had a cancellation policy so we couldn’t just leave right away- even though our gut instinct was saying abort mission this place is sketchy, we at least had to go in and see the conditions in order to get our money back.

Couldn't get the TV to work. However, everything else was pleasant and satisfying.

The stay at this hotel was one of the worst experiences I have had in a hotel. It started with them giving me a room that had something leaking in the bathroom. And moving me another room that has broken furniture and broken fixtures, with an uncomfortable old mattress. Also the towels that were in the room were dirty and had to be replaced after they cleaned the room they again replace the towels with dirty towels. The so called included breakfast was nothing but toast. And not refilled.

The stay at this hotel was one of the worst experiences I have had in a hotel. It started with them giving me a room that had something leaking in the bathroom. And moving me another room that has broken furniture and broken fixtures, with an uncomfortable old mattress. Also the towels that were in the room were dirty and had to be replaced after they cleaned the room they again replace the towels with dirty towels. The so called included breakfast was nothing but toast. And not refilled.

Pleasant

Good

Nothing really Wouldn’t know

For sure 3 out of 4 rooms I was shown had visible and you could smell the MOLD. The 4th one you couldn't see but could smell mold. I'm highly allergic and suffer with asthma! Nastiest hotel i have ever been too in my life! It seems I will need to dig deeper to find my next hotel when I visit other states, because this one should not have been on the list at all! I wish I would've taken pictures, but I was past exhausted! This was the worst part of my trip!

Very poor

The interior is nasty and poorly cleaned. The floors inside the room were sticky. The breakfast was vile and I swear the eggs and potatoes were the same from the day before. At least they didn't charge me $200 for a room I guess.

Bad

The size of the car park The area, the lack of basic maintenance on the property and not much of a breakfast

Nothing really Wouldn’t know

Exceptional

Place was clean and staff was very friendly Friendliness of the staff

Bad

Bad

Clean room

the room was clean.

The sheets has blood on it 2 sets of it

Nice place

Terrible experience

Staff was courteous

I stayed in a room with my uncle for one night to save money, as for I was in town visiting my sick relative.

Had a great stay. Everyone was polite and very accommodating.

My stay was comfortable no complaints!

Clean and friendly staff

Ran down druggie and prostitute farm, very dirty and run down. Should not be on Expedia, soiled carpet and bedding, burn marks on sink and toilet

No clear

Overpriced and rooms are not worth it

I like when walk off. They did not wana keep there woes

Service good

You say hot breakfast I would not call it hot. The meat and eggs are cold, the warmer that they're in is not even on. The apple juice does not work. I have read other reviews and I see the apple juice has not worked for over 2 months. No sauce is offered for the food. The whole time we were there no napkins were put out. You could easily offer apples or bananas as a healthier option. At one point 3 people were waiting to use the only 2 slice toaster that was available. You post on other reviews that you have fixed problems/upgraded rooms. I have seen none of this. One of the nights we were there I heard someone telling the front desk that one of the beds in their room was broken. You run an industrial fan 24 hours a day in the hall to air out the smell. So obviously you have done nothing to "fix" anything.

It was fresh and went to near by shop

The lobby stunk really bad and our first room was very unclean so we have to ask for a new one. They also ask for a $100 cash deposit which wasn’t listed anywhere other than in the lobby. The breakfast was terrible the milk they put out for cereal was thick and very spoiled and the bagels were moldy and the hot food was very cold the the tater tots you could look at and tell they weren’t cooked all the way.

Our experience with the hotel is the rooms where not in good shape you could clearly see ceiling water damage, the hallway carpet was very dirty and smelled, the bathing cover/sheets were very stained. I just slept on covered. Everything but the mini fridge inside my room was the only updated thing. Would I ever stay at this hotel again absolutely not!!!

2. Bathroom shelf was broken. 3. Front desk would not accommodate. 4. No housekeeping. 5. Front desk tried to convince me the room was clean. 6. Gnats. Everywhere. Which means something in the room is not clean or it’s bad energy.

Rooms were clean

it was fine

The bed, sheets, comforter was stained. We found a dead roach in the drawer. Half the lights didn't work. Toilet and rack above toilet was falling apart. Hair dryer didn't work

Very clean room. No musty aroma. Towels were very old and had little absorbency.

I had problems getting into the room the first day the lock was not working at the change, the batteries and then the next day when I went out and came back it didn’t open again so they had to come and do something and then finally they had somebody to come out and fix it and The lock worked fine key card and then also it was a storm. The fire alarm kept going off. other than that, it was OK.

This was the most disgusting hotel stay. Brown liquid poured out of the pull out couch when we opened it and the owner refused to give us a refund when we left.

No words to describe

I was in town recently with my family visiting family and I have no complaints other than the breakfast selection was horrible but that wasn't really a big deal for us because we went out to eat. The hotel was in a convenient location plenty stores and food places near by, we had two rooms 208 and 210 both served there purpose they were clean and we slept with no problems, had a microwave and refrigerator. When in town would stay there again

The mattress was bloody and the bathroom was moldy. I was terrified of bedbugs the whole time.

nasty

Breakfast included but there was no breakfast on day 1 of our stay. No housekeeping person on site and bed was not clean on the day of check in.

Staff were very nice to deal with. Comfortable bed and place was nice. Good breakfast

Good area

Food is really limited, and the room was humid to the point of mold growing.

There was ACTUAL mold growing on the bed covering. The floor was coated in some sort of slippery sticky substance. They had a floor fan to dry the carpet outside our room door. There was filth all over the nightstands/dresser and inside. There were dead bugs laying atop the night stands and under the toilet lid. Black flecks of something was all over everything. The sprinkler system was rusted terribly bad. They had car vent fresheners in the AC unit to "freshen" the smell of the room. The excessive moisture in the room was very uncomfortable. The AC unit sounded like a pressure washer against a window. The ENTIRE building smelled of stale cigarettes. The main door to our room was very difficult to open and made a HUGE squeak when push/pull open, it seemed to be swollen or something.

Checked in, put our bag on the bed. Came back an hour later and checked out. They gave me my deposit back... would not refund the room price because I didn't check out 15 minutes later. I was there with my child... didn't feel safe because the door to the room wasn't secured but... you know I guess that is my fault for false advertisement. 💁

Cable didn't work

A

The only thing that caught be by surprise was the $100 cash deposit but otherwise a very good experience. Clean hotel and friendly staff!

The website pictures to not accurately reflect the condition of the hotels. The property is not weel kept. And I was required to put down a "CASH" deposit. Not a credit card deposit. This was not known prior to check in and therefore I had to find an ATM at 1:30 am.

The mattress was too hard, the refrigerator broken and the couch needs to be cleaned. Overall i got what i needed but they are not in good condition

The offered breakfast was very minimal and the food was cold.

Stay was good but it was muggy so it was a bit uncomfortable. But served its purpose.

It is a nice hotel in a good location. No one bothers you and it's quiet. Only cons were the squeaky bed and running toilet but everything else was great!

The Motel smelled like urine, when we checked into our room, the plate fell off of the door mechanism. The room odor was awful and R shoes stuck to the floor in the bathroom. You can see dirty finger marks all over the wall.

The refrigerator freezer was over ice and in properly work so I had to defrost it for a full day before I could use it.

Very dirty and smells bad.

The property had several issues with several rooms! The showers were noisy, appliances didn't work, the rooms were outdated, and the remote control was taped all over!

Strange smell in the room

It’s was filthy and had rodents. I will never book again. I want my money back

Not a nice hotel. Towels were the size of a hand towel and had stains, blankets had cigarette burns, not enough shampoo to wash hair, breakfast bar was non existent. While checking in another patron came to front desk to say their room had black mold! Don’t stay here!

Rooms not very clean. Bad area.

Everything room dirty shower sucked.

Things were great! We will happily stay again!!

The floors were filthy (turned out socks gray and sticky too), the sheets and blankets were full of holes from cigarettes, there was hair in the beds that was not ours, some of the outlets didn't work, the TV didn't work, breakfast was subpar, water pressure in shower was weak, hair dryer was filthy, beds were very uncomfortable.

Laundry not working

It was AWFUL! Air conditioning was of poor quality, refrigerator was rusty at the bottom and of poor quality, the room smelled, the noise level was loud and no washer and dryer and not enough breakfast and of poor quantity! Never staying there again!!!!!!!

Well updated ,clean , friendly staff, very clean ,well stocked with snacks& drinks ,and supplies to buy

The room was clean but bathroom door lock wouldn’t lock. Just needs to be freshened up. Curtains had holes. Front desk people were nice, especially the gentleman on Sunday. The only other thing is $100 cash deposit. Not sure if that’s mentioned on hotel page or I missed it, just caught me by surprise and I barely had enough to cover. I had $1 left till I checked out.

Everything is fine

Old stained mattresses, busted up lamp shades, crap and holes in duvet... Dirty and disgusting and strange going on outside in the parking lot. I will never stay here again, waste of money.

Already wrote a review. But.. It was gross. People that didnt have a room was hanging out in parking lot and in lobby. Very unsafe. I couldnt sleep. Smelled bad. The guy at the desk acting like he didnt want to give my deposit back. Until I asked for it back. All around not a good experience. Needs to be updated, tv didnt work and the shower head screamed...

Property requires a $100 CASH deposit at check in to ensure no smoking or vaping. We had to pay a fee to check in an hour and a half early. You’re not allowed to take your breakfast back to your room. The price of the room was cheap compared to others in the area so we shouldn’t have expected anything nicer than what it was. I would not stay there again though.

Easy check in and nice room

Did not like anything about this place. Horrible

Nice and easy check in

Appreciated the cash deposit that’s given back at check out. Clean for the most part but Could use updates. felt safe

Staff was helpful and even waived the $100 room cash deposit when we only had a card to pay with.

Our room hair dryer did not work. The sink plug couldnit be moved. The clerks were friendly at check-in and checkout

The room was clean. Some of the lighting did not work. The staff was friendly and helpful.

Owner refused to cancel reservation

Its okay for a place to sleep and shower but not much more.

Breakfast was super basic......bread, fried egg whites, link sausage, cereal, coffee.....not even a waffle maker available. But, there is McDonald's, White Castle, Dunkin Donuts and Burger right in the area. The employees were very nice. The facility......well you get what you pay for.

Breakfast is really poor! Room was clean, not enough soap or shampoo in the room. Other than that it was good.