Sleep Inn And Suites
About Sleep Inn And Suites
Conveniently located off Interstate 95, the newly built Sleep Inn & Suites Harbor Pointe hotel is close to the neighborhoods of Brandermill and Harbor Pointe. Richmond, the capital of Virginia, is minutes away. Rest, relax and unwind in spacious and inviting guest rooms that are well-appointed and elegantly decorated. All rooms at this Midlothian hotel are furnished with 37-inch flat-screen televisions, microwaves, refrigerators, coffee makers, hair dryers, irons, ironing boards, voice mail and cable television. Select rooms are oversize suites that provide additional features like desks and curved shower rods. For added convenience, laundry facilities are located on the premises and valet cleaning service can be requested. On-site parking is provided and can accommodate most vehicles. As a guest of this Midlothian, VA hotel, you can enjoy features like: Free Morning Medley Hot Breakfast; Free wireless high-speed Internet access; Free weekday newspaper; Free coffee in the lobby; Exercise room. This Virginia hotel provides business travelers with modern conveniences like a computer with Internet access, and access to copy and fax services. Additional attractions close to this Midlothian, VA hotel include the Metro Richmond Zoo, the U.S. Army Corps of Engineers Norfolk District and Chesterfield Towne Center mall. The Boathouse at Sunday Park restaurant is less than a mile away and several eateries can be found in the surrounding area.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Café / coffee shop
- Business center
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel generally receives positive reviews for its cleanliness, comfortable rooms, and friendly staff. The breakfast is also frequently praised. However, some guests find the price to be a bit high and there are occasional complaints about noise and minor maintenance issues.
- Cleanliness
- Comfortable rooms
- Price
- Noise and minor maintenance issues
- 5/5
Quiet/clean/friendly staff!
- 4/5
Good location. The bed was comfortable and everything was clean. Not much variety at breakfast.
- 5/5
Quiet Clean and excellent
- 5/5
Great place to stay at for a quick trip. Very clean
- 5/5
Left something at the hotel and they had it waiting for me at the front desk. Wonderful staff.
- 5/5
Clean, quiet, nice staff, nice breakfast. N/A
- 5/5
Clean, quiet, safe. No complaints. I would definitely stay here again.
- 5/5
Todo
- 3/5
Pleasant
- 5/5
Everything was great
- 5/5
Everything was great
- 4/5
Clean room. Eggs watery gross. The “gym” only has 3 cardio machines, two of which are broken.
- 4/5
Clean room. Eggs watery gross. The “gym” only has 3 cardio machines, two of which are broken.
- 4.5/5
Clean with No issues
- 5/5
Property is in the center of anything you could possibly need… food, pharmacy, mall, everything. Hotel is clean and workers are extremely friendly!
- 5/5
Friendly service. Very helpful Receptionist Clean and professional staff and hotel
- 5/5
Close to restaurants and events I was attending. Comfortable room. Free nice breakfast, friendly staff. Felt safe as a woman traveling alone. NA
- 5/5
See review from May 23-24. Same review, stayed 2 times in 1 week for family events. NA
- 5/5
See review from May 23-24. Same review, stayed 2 times in 1 week for family events. NA
- 5/5
Close to restaurants and events I was attending. Comfortable room. Free nice breakfast, friendly staff. Felt safe as a woman traveling alone. NA
- 4.5/5
Superb
- 3/5
Breakfast was good
- 5/5
The room was large and super clean. The hotel is set back from a busy road and very quiet. Fast food is literally steps away. The hot breakfast was delicious. This will be our go to place for future trips visiting our kids.
- 3.5/5
Good
- 4/5
Breakfast was hot and fresh every morning.
- 5/5
Clean quiet and conveniently located for a family function
- 5/5
They were able to move us to a handicapped accessible room. Heather was outstanding and very friendly. She also changed our reservation in two weeks to the same room. Alfredo, who takes care of breakfast, is professional and maintains a clean area. He is helpful and very nice.
- 5/5
They were able to move us to a handicapped accessible room. Heather was outstanding and very friendly. She also changed our reservation in two weeks to the same room. Alfredo, who takes care of breakfast, is professional and maintains a clean area. He is helpful and very nice.
- 5/5
Very clean and great customer service
- 5/5
Very clean and great customer service
- 5/5
For a property that features a good night’s sleep, it did not disappoint. I liked that breakfast began serving at 6:30 a.m. The room was spacious and I liked the shower design—a walk-in and no curtain needed. Excellent a/c; room furnished with a microwave and fridge. The female front desk staff were friendly and most helpful. Once the hallway had an unpleasant odor.
- 5/5
For a property that features a good night’s sleep, it did not disappoint. I liked that breakfast began serving at 6:30 a.m. The room was spacious and I liked the shower design—a walk-in and no curtain needed. Excellent a/c; room furnished with a microwave and fridge. The female front desk staff were friendly and most helpful. Once the hallway had an unpleasant odor.
- 5/5
Exceptional
- 5/5
Personable and accommodating staff. Clean and comfortable rooms. Breakfast offered both hot and cold foods to choose from. This was our second time staying here and we would definitely book again.
- 5/5
Good loved the economy!!!
- 1/5
My son got an asthma attack within few hours in the room, not sure if it was the chemicals used to clean or dust in the carpet or something else. We rushed him to the ER around 2am in the morning and he had to be admitted.
- 5/5
Great location, very clean and friendly staff
- 5/5
Very calm
- 4/5
The breakfast was fine. I appreciated the fresh fruit, waffles and coffee. Staff was friendly and efficient. Eggs were fluffy but oddly sweet. Plain yogurt, granola and berries would be a great addition
- 2/5
The breakfast was terrible. Noisy second floor soccer team. Tried to call desk to report and room phone was broken. Went to the desk and was told it would be taken care of. Loud noise continued for two nights after multiple complaints. We will not return.
- 5/5
Comfortable, clean room, very nice staff, great breakfast, comfortable bed!
- 5/5
It was nice and shops are close. Nice and quiet.
- 5/5
Courteous staff . Clean rooms great hotcwater n shower pressure .
- 4/5
They were so friendly and welcoming during my recent snowstorm stay. They offered to carry my bags in and out of the hotel. Breakfast was good with choices and changes each day. Breakfast host was kind. I picked this place for location and it was convenient to main road and shops. Only set back was I was looking forward to the gym and was excited when they said i could use it at any time instead of hours posted but when I walked in only one machine wasn't broke and when I got on that one machine it didn't work either. So if you are going to book for a gym in hotel they dont have a functioning one. Will be back and hopefully they will at least get a working exercise bike next time.
- 5/5
The room and hotel was clean and quiet. Breakfast was satisfactory nothing over the top but was good. I would stay again.
- 1/5
I reserved the room for my wife to be close to her chemotherapy appointment this morning. She was so sick yesterday that she could not travel. I called the Hotel to cancel my room only to be told that they could not do it because I reserved it on hotels.com. The website also would not let me cancel. My wife is fighting stage 4 pancreatic cancer. Inoperable and terminal. I will not use your service again.I paid for a room I could not use.
- 4/5
We could not get the room just right, it was either too hot or too cold.
- 5/5
Very comfortable and clean. Quiet atmosphere and personable staff.
- 5/5
Comfy bed, onsite parking and close to family
- 4/5
I sta
- 4/5
Nice
- 3/5
the sound of the AC unit in the room, it is extremely loud. also, the bathroom door was so dirty, and the bathtub had a hair in it. it is not worth for the amount of money they are charging.
- 5/5
Spotless facility. Everyone was gracious.
- 4/5
Rooms were clean, staff was friendly. The only complaint is that they have fragrant lotion, soaps etc and the room smelled way too much like fragrance.
- 5/5
Gym could use more equipment, other than that it’s a nice clean hotel with very friendly staff and clean rooms
- 4/5
Time for breakfast extended till 10 am. Thank you
- 4/5
Clean room, nice accommodating staff.
- 5/5
good
- 5/5
Everything was as expected. My only complaint is two out of three cardio machines in the fitness center were broken and that was the main reason I chose them.
- 4/5
Staff was extremely friendly and helpful with neighbors stores, restaurants and directions. The books we very lean and kept up well. But bed was a bit uncomfortable
- 5/5
Bed was comfortable and room was clean. Plenty of options in the area for food. I’d stay again!
- 5/5
Quick family get together for the weekend. The hotel was clean, staff was friendly our room with spacious. Wasn’t a fan of the shampoo or body wash, but it was OK for the weekend.
- 5/5
The stay was great. Facilities were awesome and staff great.
- 5/5
Excellent stay and hospitality!
- 5/5
Great place to stay with a wonderful full breakfast
- 5/5
The accommodations were well-maintained, the breakfast service was satisfactory, and the staff exhibited professionalism and courtesy.
- 5/5
Welcoming staff and well kept accommodations.
- 5/5
It was a great hotel and we liked the price. I woud stay here again.
- 5/5
Best sleep i have had whilr traveling. Service was excellent and my room was CLEAN!!
- 4/5
Ne gusto esta limpio y comodo, el servicio de limpieza de la aviación muy bueno y el servicio de cafeteria al desayuno exelente
- 4/5
It was clean, quiet and overall good. The rooms will need refurbishing soon.
- 5/5
Terrific staff!
- 5/5
Good
- 5/5
Staff friendly. Good breakfast. Quiet.
- 5/5
The staff was so friendly and helpful!
- 4/5
Softest sheets, comfortable mattress. Large room and bathroom. Very clean. Convenient to all necessities.
- 5/5
Great clean place!
- 5/5
Clean and nice staff
- 5/5
Had a great time there
- 5/5
Excellent hotel with clean rooms, safe and quiet property, and friendly and professional staff.
- 3/5
It was not cheap to stay here; the location is great. But the exercise room had a treadmill and a broken bike. It also had 1 pair of 15 lb dumbbells. And they called it a gym. LOL terrible. I get Golds Gym is right next door. Why not offer a discount to that gym, in stead of having what they currently offer? I would not stay here again.
- 5/5
Clean, quiet, and friendly staff. Nice breakfast.
- 4/5
Idk
- 5/5
Staff were professional, friendly and efficient. Room was clean and updated. The bedding was exceptionally comfortable. Hot water was the only issue, considering the fridgid temperatures outside.....
- 5/5
Staff was great! Felt safe traveling alone & it was convenient for food, shopping as well as family.
- 5/5
Great place
- 5/5
Alfredo in the kitchen is very thoughtful and creates a wonderful breakfast. He is very aware with customers need extra help. Also Anthony on the evening shift was equally as nice and helpful.
- 5/5
This is our second time staying here and we'll be staying here again next year! The moment you step in the lobby, to check in, you are greeted with a friendly smile. You truly feel like you are at home and you are amongst family. The breakfast is great! Location is great! Staff is amazing!
- 5/5
Very nice, slept good & very nice staff!!
- 5/5
Very clean and quiet
- 5/5
Very nice and great staff
- 5/5
Great for a quick stay I had on last minute notice. Both the night and morning staff was friendly and helpful. Checking in and check out were a breeze. The bed was very comfortable. I would return
- 5/5
The room was spacious, the bed was very comfortable, the room and bathroom were extremely clean, and service was good. Highly recommend.
- 5/5
Good
- 5/5
Friendly staff, clean and tidy, decent offering for hotel breakfast, felt secure.
- 5/5
Very clean
- 5/5
The property is in an upscale, safe area, walking distance to restaurants and shopping. Very quiet, very clean, with current decor and furnishings. The bed was very comfortable, and I slept very well.
- 5/5
Clean, nice breakfast and hospitality was great!
- 5/5
Helpful staff
- 1/5
There was a huge bug climbing on the wall.
- 3/5
a high degree of carbs—bagels, waffles, toast, and super sweet cereals. More fresh fruit would be a refreshing edition to the menu.
- 5/5
Convenient to our destination
- 5/5
The property is perfectly located for what we needed to do. The staff was courteous, the room was nice, breakfast had a good variety of options, and it was quiet
- 5/5
Comfortable and convenient. Near restaurants and friends
- 5/5
Near several shopping centers, diverse dining options
- 1/5
My employee threw away his marijuana pill bottle and they hit me for a 200 cleaning fee. No weed was smoked in the room. He has anxiety and has his medical card. I guess you can get a hooker and not be charged but medicinal cannabis gets you a 200 dollar fee.
- 5/5
Friendly staff, very clean.
- 4/5
Breakfast well stocked and ready a little before 6:30- so convenient since we needed to leave early
- 4/5
This was a very clean and convenient hotel. We like how close it was to a variety of restaurants and stores. We like everything about the hotel and noticed it had been recently renovated. The only thing I didn’t like was the bathtub. It had a very, very long shower curtain. It was about a foot too long and I had to step on it while showering. At least the bathroom was very clean though.
- 3/5
Room was clean and bed was comfortable however the food for breakfast was horrible
- 4/5
Enjoyed my stay great check in
- 5/5
It was quiet and clean. Breakfast was good also.
- 5/5
Nice
- 5/5
Nice and clean. Great location.
- 4/5
At one time I thought the elevator was out of service because I tried pressing the button a few times and it didn’t move, but I heard loud noises as if it were trying to move. I did tell the front desk person and she tried and it worked.
- 5/5
Front desk lady was very nice and helpful.
- 5/5
They saw that it was my birthday and gave me a bag of goodies and balloons at check-in. It kicked off the trip on a great and happy note.
- 5/5
We liked the cleanliness and loved that is a total non-smoking hotel
- 5/5
Neat, clean and tidy. Great front desk clerk.
- 5/5
Good hot self-serve breakfast
- 5/5
Very comfortable, clean and quiet. Excellent location. Bunny who runs the front desk was welcoming and so hospitable!
- 5/5
Excellent value with a large king suite with plenty of space for a reasonable amount of money. What makes this hotel great though are the staff--Mike, Bunny, Alfredo?, and ...Gayle? are all wonderful staff of the front desk and food area--they made our stay refreshing and provided better service frankly than I've had recently at 4-5 star hotels in NY, and other large cities!
- 2/5
The "free" Wifi was not working on 2 out of the 3 days I was there. There definitely was not enough hot water for a shower - and I don't take long showers.
- 5/5
Easy check in!!! Thanks to Mike for your help and professional courtesy!
- 5/5
Super nice person on the front
- 4/5
Decent Hotel. Could use some updating in the rooms, but overall was very nice.
- 5/5
The gentleman running the breakfast area was very friendly and very helpful. Great representative of your hotel.
- 4/5
Good place to stay overall. Clean comfortable and service is excellent. We
- 5/5
Front desk associate was extremely pleasant!
- 5/5
Clean quite and simple
- 5/5
Really enjoyed the breakfast every morning. The breakfast attendant, I think that his name was Fernando, was excellent. Friendly, polite and always had everything ready for the guests in the morning. Great conversations with him.
- 4/5
The hot water on the shower never made it past Luke warm.
- 5/5
..
- 5/5
Staff extremely helpful and friendly
- 5/5
Very nice receptionist. Clean. Had trouble adjusting room temp, but managed. Our daughter lives close by and multiple house guests made it easy to stay nearby and meet our new great grandson. Thank you. Happy New Year!
- 5/5
Very friendly staff
- 5/5
For some reason they put $ 5.00 on my bill without saying anything about it!
- 4/5
The best !!:)
- 5/5
Very quiet and clean. Close to good restaurants and things to do. Close to the soccer fields that we were playing on. Highly recommended.
- 5/5
My daughter and I stayed two nights and it was an excellent experience. I called and asked for an early check in and the woman who answered was extremely kind and accommodating. From the time we walked in till the time we walked out, every staff member was pleasant and friendly. We will definitely be back and I will refer other teammates as well.
- 5/5
Loved the breakfast and got mini upgrade to king with nice sofa/sitting area.
- 5/5
Great stay. Clean and comfy. Good breakfast. Gym needs some weights and a bench.
- 5/5
The staff were extremely polite, the hotel smelled fresh and clean, and it was quiet and pleasant with nice decor.
- 5/5
Clean quiet lodging with small gym, and a great breakfast
- 5/5
Clean hotel, easy parking, not too far from the highway. Perhaps a little expensive but no other faults.
- 5/5
Good facility in all ways.
- 3/5
The AC unit didn’t work properly, was noisy, and damp air. For $200/night I expected much better accommodations. Place needs updating. Cafe are was closed w tape and cones after breakfast for rest of day so you couldn’t even sit in there.
- 5/5
Breakfast was stocked. Staff was friendly. Room looked very presentable.
- 3/5
Breakfast was disappointing so went out to eat.
- 3/5
The property looks good from the outside. However, upon walking in, there was a distinct smell of stale air. Initially we had a room with 2 queen beds, but the door would not lock. The hotel moved us to a room with a king bed and a pull out sofa since that’s the only room available. The bed was ok, but there were 3 of us and the pullout sofa bed was sooo bad. I can feel the spring poking through the mattress to my back. It was very uncomfortable. We stayed for 3 nights and had to request for fresh towers every day since the hotel would only do cleaning service upon request.
- 5/5
The air conditioning worked perfectly in our room and the bed and pillows were incredibly comfortable! Probably the best sleep myself as a 31 week pregnant gal has had in quite some time. The location was convenient as well. We’ve never stayed at a Sleep Inn before and we will definitely be staying again in the future! 🙂
- 5/5
Excellent hotel always accommodates
- 4/5
I booked this is a last-second reservation because of a bad delay. The room was nice. It was simple, clean, and had a good design. My wife and I watched TV which was good. The area around the hotel seemed a little sketchy but besides that I would stay there again!
- 4/5
Wireless didn’t work after entering the wireless password written on the room key paper.
- 5/5
Friendliest front desk staff (Bunny?)! Clean and nicely appointed rooms. Comfortable bed. Will absolutely stay again when in the area.