Hotel Mint JFK Airport

Property was dirty. Room was clearly not cleaned. There was hair in the shower and on the bed. Mold on towel, carpet and surrounding walls. . Bedding had cigarette burns.

This hotel is very nasty dirty filthy does not get clean. I would not leave my dog here to stay.

Could not stay here. Left

The moment you entered the room it smelled like someone smoked in every corner of the room the floor was sticky I didnt even any part of my body touch any part of this room. Disgusting

The carpet was extremely dirty, walking barefoot turned the bottom of our feet black. Carpet felt gross.

This hotel is located in a not so nice neighborhood especially at night. Parking is terrible. The phone lines don’t work and on that particular night the printer was not working therefore the receptionist was taking ID pictures with her phone. The room was nice and cool from the AC but the constant banging of the doors and hallway noise made sleep very uncomfortable and impossible. Someone had the music on blasting all night long which is insane. The floors and the sheets felt dirty however the bed was comfortable. I would never send my dog to spend a night there.

Close to public transportation. Noisy, terrible neighborhood. Many noises during the night - loud music, people shouting, etc.

Price & location Staff wasn’t professional. Didn’t have towels available to use. Had to ask for towels and was told to wait 30 minutes. Because they were in the dryer. Didn’t have a remote in the room. This hotel had hourly rates, which let me knew it wasn’t family oriented. My sister got charged for a room that she didn’t stay in. The staff were very inappropriate and rude about the mix up.

Everything was okay

Passable

Bad

There is nothing which u like there Everything, I would suggest Booking.com to deregister this hotel as it's a bad spot on the brand

short stay motel shows signs of wear and abuse no parking last stop of the A train far rockaway dangerous neighborhood should not be listed as a hotel

My room didn't have washcloths, and the room smelled soiled despite the appearance, the latch lock was missing or broken and there were several rooms open on this 2nd floor which made me very nervous.

We stayed at this hotel because of a last minute trip and a 12 hour layover for a flight. Orbitz says the hotel is 3.1 miles from JFK when it is actually a 7 mile trip and 20+ minutes. The hotel is in a sketchy neighborhood. They offer rooms for different hourly rates, you figure out why. The bed was comfortable, the staff was helpful. I would not stay there again.

I'd take my chances living on the street than ever staying here again. My mother had to beg for toilet paper and take that plus towels off the cart because they wouldn't give us any no matter how much we begged, yes I said beg. The random light switch that turns on a lamp, windows that need to be reinforced by my mother's cane, blankets that had cigarette holes that the worker claimed came from the washing machine (which we also had to ask for). Did I forget to mention that they rented out the rest of the rooms to knicks fans who proceeded to destroy their rooms (from the sounds of it), physically fought and running up,down the halls so I assume all they care about is money because the cops weren't called. Pictures online of hotel are as real as unicorns. Even heard another customer calling to get a refund from their credit card company. The injustices of this hotel are so massive that im sure if they were investigated, they would be shut down. Save your money, sanity and dignity and don't stay here.

Hotel mint is in a very bad location and not quiet, they dont have adequate parking they tell you to park on the streets. The facility was very dirty and smelled like weed. If your looking for a quick hourly motel this is your stay! We left within an hour of check in. Hotel mint is in a very bad location and not quiet, they dont have adequate parking they tell you to park on the streets. The facility was very dirty and smelled like weed. If your looking for a quick hourly motel this is your stay! We left within an hour of check in.

Passable

Poor

Poor

I am surprised that Hotel.com, has this property on their site. No parking nearby, there is a shelter next door so there are people outside til 3-4 in the morning. They are loud, cursing, arguing and even sounding like they were fighting at one point. I have photos but there was confetti on the floor, burned marks on the bed, covers and dresser. No blow dryer, no iron, no cups, no comforter and all the furniture was old and had marks. The room smelled like cigarettes and the room next door kept smoking (which kept me up cause I am allergic). I paid for what I got but $343 for 2 nights should be a better experience than what I had.

Nothing about the location was appealing at all. Had to check out a day early for our safety. The entire neighborhood was rampant with unsavory individuals. From the drug dealers in the courtyard trying to sell me the goods to the prostitutes standing outside the hotel doors and in the lobby. No reputable hotel should book in hourly increments. No parking lot at all was the least of my worries. Night time travel was terrifying to say the least. Cleanliness was sub par and the walls were paper thin. Just what I needed to confirm every concern I had to decide on leaving the establishment for our safety. This place should not be available to book for travelers in need and should only service the local clientele for the purpose of which they intend, a place to satisfy their illegal activity.

Poor

Passable

If you don't want to ruin your experience of visiting New York, never stay at this hotel.

You get what you pay. The hotel is in a bad neighborhood. The room is dusty , no towel in the room, bedsheets are ripped off, the room stings so bad. People smoke in the hallway the whole building smell so bad. I will never come back. I do not recommend.

Bad

Bad

Disappointing

While I was still checked in, I had my room invaded and my personal items stolen under the guise of the housekeeping team “mistakingly” cleaning my room when I did not ask for room service. My room was entered without my permission when I was away (while I was still a guest and not checked out yet). My personal items were stolen and I was told the were assumed to be trash and tossed out. Meanwhile my clothes were in the closet. The lady at the front desk on two consecutive days told me i would have to wait till the person showed up on the day shift before the issue could be resolved. Management was not informed and if they were, Irving was done about it. I was told there is nothing they can do about my things being thrown out. No compensation for having their irresponsible team come into a room they weren’t supposed to come into and thrown out a guest’s personal items. This is by far the most disappointing and disgusting experience I have had with a hospitality service. Truly utterly disgraceful.

Exceptional

Very poor

Good

The rate for the hotel was very high $369.+ taxes and fees for a two nights stay with no amenities. Additional charges a $10.00 fee for the TV remote in order to watch TV in the room. No telephone in the room, no room service no breakfast, no coffee, no tea, no lunch, no dinner, no amenities. Just One microwave in main lobby.

The bed was reasonable It had no towels which we didn't discover till the next morning when we were rushing to get ready to go to the airport. Also the noise from the street was very bothersome. The cost of transportation to and from the airport made it more expensive than a nice hotel with an airport shuttle.

The location wasn’t what it looked like in the pictures. I didn’t feel comfortable in the area at The location wasn’t what it looked like in the pictures. I didn’t feel comfortable in the area at all. The comforter and sheet had burn holes, and when I asked for another one, that comforter had burn holes in it as well. The entire facility and rooms smelt like cigarette smoke. The walls were very thin as well.

Very poor

You are the best it was a good trip

it's dirty and smell horrible.. sheets has cigarette holes on it

Area

Price Area

Nothing it was a junkie hotel. This hotel was a dump. We checked in and then proceeded to checked out the moment we saw the room. The receptionist was lying the entire time about our accommodation. The room was way too small and dirty. I asked for a refund and she said it wasn’t possible. We asked to speak to her supervisor and she said that she had “no contact” with her supervisor! The room was not what was advertised. The entire hotel smelled of smoke and was simply disgusting. I have been trying to get my money back for weeks and they’re not responding to messages or calls.

Excellence the best experience

Exceptional

Quiet place, near to subway, stores available

Very good

Quiet place, near to subway, stores available

Nothing it was a junkie hotel. This hotel was a dump. We checked in and then proceeded to checked out the moment we saw the room. The receptionist was lying the entire time about our accommodation. The room was way too small and dirty. I asked for a refund and she said it wasn’t possible. We asked to speak to her supervisor and she said that she had “no contact” with her supervisor! The room was not what was advertised. The entire hotel smelled of smoke and was simply disgusting. I have been trying to get my money back for weeks and they’re not responding to messages or calls.

Staff was amazing how bathroom was clean however bedsheet was a little bit dirty and it’s not bad for the money

Excellent

WORSE hotel I've ever stayed at and parking is a nightmare, but I keep returning because it's convenient for my situation.

Bad

You get what you pay for, meet the expectations

Location Size of the room

Size of the room

Passable

Smell

location close to jfk, maintenance guy arrived in minutes Smell

Y

The room smells like cigarettes and the floor was greasy and unclean as dirty counters and holes in the drapes and cigarette burns in the blanket. Also Graffiti on the wall, missing night stand and holes in the ceiling. I took pictures as evidence.

Bad

The receptionist has very poor customer service.

I liked NOTHING about this hotel & I would actually like a refund!!! I came To visit family and it was not a welcoming stay..They wouldn’t even accommodate us whatsoever!!! I booked a double bed room..for me and my sibling And we got a one queen size bed..With flimsy white thin sheets..Very small and closed in..no lock on my door no closet no space..very humid and uncomfortable that I ended up not even staying!!! Not even for the first Night horrible experience.would not recommend

My stay was ok . Checking out .

My stay was ok . I guess checking out the next day .

Exceptional

No secure parking, A strong smell marijuana , Also They never gave me a refund, and I never actually slept at the hotel because it was so uncomfortable.

It was ok and staff was excellent

Customer service was bad the place was nasty. Smell very bad. I will never go back again.

Very poor

Nothing Dirty, filthy, noisy. It smells like weed

Superb

It good and the staff is excellent

The guy at the front desk was the only good part of this place. I booked 3 rooms and they were all horrible. Two of the rooms had the deadbolt broken and the peep hole darkened out. There was noise from people slamming doors and talking all night long as well as noise from the subway. We didn't arrive until 2 am and we checked out at 7 am because of all I stated above. I wouldn't recommend this hotel.

I was told my the night staff that I had to leave a 10 dollar deposit for the TV remote….. It was 93 degrees no Air conditioning was working I had no towels to use after requesting 3x. I cut the sheet into thick square pieces and used that to wipe my ass and dry myself off. Go find someone safe to play with.

Poor

Close to JFK

The room only had one garbage bin that was in the bathroom. I went to the front desk and told the lady and she said the rooms only have one garbage bin. Lol mind you I’ve been there before and hotel rooms in general supposed to have a bin in the main room and one in the bathroom. But anyway the room wasn’t clean there was a hole in the ceiling of the bathroom. You hear a lot of noise from outside.its around the corner from Mott Ave which is as good as it gets. But ya get what you pay for

Superb

The rooms were available amd there was no bus so that's cool..

Very good

Location was good and rooms were clean Most staff was very nice except some young girl with glasses was not professional at all

yes

Exceptional

Everything is bad Everything

Not too good The smell of marijuana inside the property made me feel nauseous—it was a truly terrible situation. Furthermore, the bed was in poor condition; the foam mattress was of very low quality, and there were dark stains underneath it.

Bad

Room was clean,,close to the train,, over price for the size room in subbasement

Room in subbasement, room very small, sheets have holes in them, no hot water in the faucet Room was clean,,close to the train,, over price for the size room in subbasement

Nothing about this hotel The hotel smell cigarettes only provide 2 towels bathroom to small receptionist is not professional don't know how to talk with customer no parking

The hotel smell cigarettes only provide 2 towels bathroom to small receptionist is not professional don't know how to talk with customer no parking

The hotel is very dirty and it has a strong smell of weef and the area is very dodgy.

I asked to speak with a manager, but I was told there hasn’t been a manager available for the past two days. I’ve never experienced something this horrible in my life.

Good

Good

Close to transportation

Everything nice Everything is good

Everything is good

Everything ok

Everything ok Everything ok

Bad

Location is very good

Location is very good

Bad

Room was super dirty

there's no parking

room there's no parking

It was convenient. It was quiet. It was simple. Maybe the tv.. but it worked.. just couldn't adjust the volume and couldn't find my favorite shows..

It was convenient. It was quiet. It was simple. Maybe the tv.. but it worked.. just couldn't adjust the volume and couldn't find my favorite shows..

Nothing big regret The room was never cleaned inside the ice bucket there was an open condom wrapper and in the bathroom was a used condom nasty the room that was given to me was used as an hourly rental and housekeeping didn’t clean it before assigning it to me I tried to speak through the reception to get my room moved. There were unable because the room was fully booked. I asked for a refund so I can use that money to find another place. They refuse to even give me a refund goes to show you their customer service skills dirty worms, extremely nasty. A lot of ruckus a lot of noise throughout the night people running up and down the hallways will not let you sleep. Take it from this review. Find something better.

Nothing big regret The room was never cleaned inside the ice bucket there was an open condom wrapper and in the bathroom was a used condom nasty the room that was given to me was used as an hourly rental and housekeeping didn’t clean it before assigning it to me I tried to speak through the reception to get my room moved. There were unable because the room was fully booked. I asked for a refund so I can use that money to find another place. They refuse to even give me a refund goes to show you their customer service skills dirty worms, extremely nasty. A lot of ruckus a lot of noise throughout the night people running up and down the hallways will not let you sleep. Take it from this review. Find something better.

Passable

The staff was not terrible Room stunk Floor in basement was sticky - like they had pulled out the carpet and not replaced it Walls had rips in them People fighting in the hallways Unsafe neighborhood

The staff was not terrible Room stunk Floor in basement was sticky - like they had pulled out the carpet and not replaced it Walls had rips in them People fighting in the hallways Unsafe neighborhood

Friendly staff Yo much noise in the hallway way to much yelling screaming arguing couldn’t sleep good till sun came up

Very good

No outlets. Closet sized room.

Clean room

Place was dirty, room was filthy. Holes in the blind, dirty all over to the bathroom doors, not enough linen in the room. I will never stay again.

Ok

I had a issue and the person working at the front desk made sure I was well taking of.

Key Card always reset the next day when I leave room to go get something to eat.

we got ticketed by the police. I will rate it 2/5.

Air conditioning worked. Clean room. Good tv

hell place

The sheets

Nothing

Cable wasn't working at times

Poor service, refused to answer phone calls or email. Not according for issue I had

Price is affordable for Far Rockaway. However, the room I booked, became more evident that it was or is a smoking room... not because of visible ashtrays, but slight lingering odor + physical/ respiratory discomfort over the coure of (1) night. I am a swimmer, with strong lung capacity & don't get sick. I felt a mild tickle in my throat the evening I checked in... which became a full cough throughout the night & following morning. I would not have woken up coughing with just mild fatigue. Also, the staff/hotel will not watch any* bag, no matter how big or small, for those looking to be in the neighborhood after check out. Other note: v old A/C that within seconds of turning on, proceeds to make loud, noisy rattling sound for v long periods-- would be upsetting to anyone. I ent here to explore possible repeat visits-- no, this is just a place to sleep/shower 1x.

Nothing feels safe there’s at all rooms all dirty it seems like an abandoned place there’s always drunks and crackheads in there no good at all

There was a big hole in the bathroom ceiling, bugs. Bathroom was nasty room 109..

There were bed bugs i couldnt sleep and left at 5 am way before my flight

Friendly staff, would stay again. Shower cleanliness can be improved but worth the price we paid

Friendly staff and fast check in... They were quick to make sure i had proper towels etc..

The location, close to the train station No lobby, no waiting area , no restroom for waiting guests to use, staff not properly trained ?

Perfect!!!!

The property was not especially updated. Furniture used tired

Disgusting

Close to the MTA station. Nothing fancy, could be cleaner…. But an OK place to sleep between flights

Everything is fine except the elevator that takes 2 decades to move

QUIET

Finally got a room with all the towels

Everything

Everything

They don't know how to talk to people. Sometimes the working the bathroom don't clean properly the other day, me and my boyfriend or the Pizza and they right there and make someone pick the Pizza, the peace man said he give the to the Indian man that work there, no one do anything about it. Very poor.

You might catch something

Close to everything..

Wouldn’t suggest this place to anyone, not even for a short stay

Outside property was a mess, loud music was playing 2 doors down, property would not give a refund in order for us to find another hotel

No Airport Shuttle but the Airtram and Public tram are very close. Expect to pay 12$ for transport from JFK to Hotel one way.

Fast check in time

Bad smells

Peaceful and quiet and clean Clean and hospitality

Clean and peaceful and quiet The tv not good and the remote not working the water is cold it need to fix

Friendly Staff

Clean Nothing

A strange man kept knocking on the door late at night. I felt unsafe. Don't go here please

Clean room and staff was so pleasant made the stay very welcoming for me and my children.

Yes

It was okay, definitely not bad but definitely not good.

MOTEL :: CLEAN - EVERYWHERE!

I like everything about the hotel

Muy bien

No se puede dormir ahí con tanta ruido

Close to the everything

I didn't go and couldn't get

I checked in since last Saturday and they haven't clean the room or change the lenins or change the towels in the bathroom. The floor is dirty.

For the price of one night stay there was no coffee or water in room.

Ok

Due to the blizzard, I was unexpectedly stranded in New York and had to extend my stay for four days with my young son. During what was already a stressful situation, I expected at minimum a clean, safe, and restful environment. That was not the case. From the moment I arrived, the overall cleanliness of the property was unacceptable. The floors, walls, and bathtub in my room were visibly dirty. The hallways and elevator were also unclean, which made the entire environment feel neglected and poorly maintained. I requested additional towels during my stay and never received them. The staff was unresponsive and did not follow through, which added to the frustration. There was a strong marijuana odor throughout the hotel during our entire stay. In addition, there were loud arguments taking place in the hallways between 2:00–3:00 a.m. multiple nights, making it difficult to feel safe or get proper rest — especially while traveling with my child. To make matters worse, the vending/ice machine was not working. Overall, this was a very unpleasant experience during an already difficult travel situation. I will not be returning, and I would not recommend this hotel to anyone — not even in an emergency.

Due to the blizzard, I was unexpectedly stranded in New York and had to extend my stay for four days with my young son. During what was already a stressful situation, I expected at minimum a clean, safe, and restful environment. That was not the case. From the moment I arrived, the overall cleanliness of the property was unacceptable. The floors, walls, and bathtub in my room were visibly dirty. The hallways and elevator were also unclean, which made the entire environment feel neglected and poorly maintained. I requested additional towels during my stay and never received them. The staff was unresponsive and did not follow through, which added to the frustration. There was a strong marijuana odor throughout the hotel during our entire stay. In addition, there were loud arguments taking place in the hallways between 2:00–3:00 a.m. multiple nights, making it difficult to feel safe or get proper rest — especially while traveling with my child. To make matters worse, the vending/ice machine was not working. Overall, this was a very unpleasant experience during an already difficult travel situation. I will not be returning, and I would not recommend this hotel to anyone — not even in an emergency. Expedia should remove this hotel from their website

This hotel was scary

I got infected by bad bugs the room is duty and stinky floor

There were beggars in the lobby The lift didn’t work The bed had pot holes in beding and it just didn’t feel a safe place to stay with my family so we left after half an hour as we were looking for a place to stay due to the storm

Nice hotel.

The bed and desk were clean, but there was no hair dryer and the lighting was a little dim.

I called the hotel.com to cancel they are too complicated the offer me 25,00 i need my refund Totally I had to leave in this horrible weather big storm in NY i am very upset

I really enjoy my stay nice place

Everything

Everything was great. Only problem -no elictrical unit to boil water for tea.

Everything

Front Desk was great, definitely a rough neighborhood - far from the city center, and there are safer options closer to JFK. The room was clean, building is more like an apartment complex than a hotel, but if you just need a place to reset for a few hours it will work. Hourly rates posted means you’ll hear a lot of noises during the night.

its was ok did clean my room i stayed 2 nights

Clean room and nice staff

Great next to train easy to get to

Nothing. They gave exactly 2 towels. 3 flat pillows. No microwave. Parking sucks and not even tea/coffee. I will not be back at that place.

Everything

Clean room and staff

Clean room

The ac/heat did not work so it was very cold in the room while we slept. Also, didn’t have a comforter had to go ask for one.

Was good

Great value. The property is minimalist and well kept. Super quiet, too. Slept soundly.

No cleaning, no garbage cans, only one towel for 2 people it’s terrible

Room was disgusting hair all over the place . The tv didn’t even have working channels. You pay for what you get . Parking sucks btw

.

The room did not feel very sanitary. It was more of a motel than a hotel.

The room sucks!!!! Bad smell, the curtains is torn and the air conditioning wire is exposed and it shock my fingers. In the night you can hear loud music coming from other rooms and weed is smelling too much. Would not recommend!!!!

I booked through Expedia pay and when I reached at hotel to one at front desk at 1.09AM. So both Expedia and hotel is not responding properly and I lose my money and booking and I sleep hole night in my car. I called Expedia tell them but they told me you not reach there in time. So you booking cancelled and not refunding

Bed and shower were clean, if a bit worn. The rest of the room was very worn down with a broken hair dryer and the place is in desperate need of a refurbish. The girl who checked me in was the sweetest!

Clean

Dey couldnt find my reservation n i had 2 leave

No

No parking..Terrible room

? ?

The room was a decent size, the beds were comfortable but the bathroom was outdated but it was surprisingly clean. Decent stay for the amount

Clean

Dirty, bad smell, faulty heating device, makes strange sounds.

Was ok

Staff

Clean, efficient

Great place to stay

Staff was rude, place was un

I mean very trashy

Most of the rooms don’t have heat, so u need a heater. They either only put 1 wash cloth out or no wash cloths at all. The man that works in the mornings is very rude ! ! Some of the beds are hard as a rock. Not all rooms have smart tv.

They dont give water bottle also. Also they dont keep water bottle. Their sink is not drinkable. They dont keep coffee also. The room is

Clean room

I wasn’t able to make it since I got sick at the last minute, went to urgent care and I had doctors note etc, but denied refund. No empathy towards customer, worst people in this hotel

Good

People were friendly, the light was out in the bathroom and the room smelled, but was clean

Comfortable to stay. WiFi is strong. My only complaint is that the TV had no signal.

Decent for the price

The heater control buttons were broken, so I had to unplug it because the room was boiling hot when I got there. Had to open the window to let it cool down. Chair was broken, blanket had a large hole, maybe cigarette burn. There was no iron in the room. Tv remote was broken. There was hair on the bed. There was no phone in the room and no way to contact room service. Overall, I wouldn’t have booked it if it wasn’t for the photos of the hotel. Don’t photoshop them. Show the actual hotel pics

Clean roon

Cool place

Good

Clean room. But needed a heater.

Rough place

Room had broken toilet drainage. Quite unkept. I definitely won't be back

This is an "hourly rate motel" and it is just grody with some kind of thick layer of slimy filth in the floors that you can't even walk barefoot on.

N/A

Very nice 👌

To start the room was in ok condition. The room was clean but not to my standards. The floor was not visibly dirty, but I could tell from the bottom of my slippers. They had a white bottom and were brand new. The sheets had cigarette burn holes. The insulated curtains had seen better days. I decided to take a bath, the the water kept running out. But the water was very HOT!! Other than that, front desk staff was very accommodating and pleasant. Didn't have anyone come clean the room during my visit. Just asked the front desk for more towels etc. Booked through third party so was able to get a discount from full price. Definitely not worth what was charged per night.

Nice

The room was not satisfactory at all. THIS ROOM HAS BED BUGS. The staff was not helpful. The bed was not made properly (the sheets were tucked in fully) there were holes in the sheets and curtains… I was so uncomfortable the whole time we didnt even sleep in the sheets we had to sleep on the top with our jackets on and still got bed bug bites. I’m traumatized and so upset this ruined my whole trip to nyc.

We didn't even make it into our room...after going around in he block for an hour and not finding parking we left. We slept in our vehicle at the airport.

the room was very HOT

Horrible service/stuff. No cleaning stuff available. Rooms outdated. Stinks always everywhere after marijuana. Not secure area. Not business-friendly at all!!!

79.00 week days and 259.00 weekends pretty much explains it stayed on a friday night heater sounded like the airport no blankets on bed only 1 bath towell smokey rooms tv do not work and assorted broken fixtures

The room was clean, and the staff was courteous.

GREAT!!

The room look nothing like the pictures posted. The bed mattress had stains and many more issues.

No microwave had to keep going downstairs for microwave. There was only one ice machine and that was downstairs where near the microwave and when you enter the building, you had to go down some stairs check in and then they tell you that you have to go through the door to get to the elevator and then go up and then come down. You have to hit L and you come out and you’re facing the door as you come in.

This must be the worst hotel I have had in New York, weed smells everywhere, the elevator takes forever to arrive and no room service, smaller rooms, no breakfast, Mint you can do better

More towels are needed in the bathroom, and they should be thoroughly washed with bleach

It was good 👍

Price

I got a nice time

Staff was ok but the hotel was very dirty with old furniture

This hotel is right by the A train

The check-in policy does not offer early check-in or opportunities to keep guests luggage while they don't have yet access to the room. No waiting area in the lobby.

So rude and NASTY receptionist!!!!

N/A

The room was horrible you pay for what you get .

Clean tried to charge 50$ for early check in

Bad Shower, very thin towels, room very stark, bad odor, no amenities, no tv remote in room. No place to purchase anything! Couldn’t get out of there soon enough.

Only booked this at the very last minute since we were stuck at JFK and needed somewhere to actually rest that wasn’t going to break the bank. Well, you certainly get what you pay for although I feel this should be way less than $100/night. We got there later in the night and the area did not seem very “walkable”. Lots of random people just hanging around the hotel. Receptionist was very nice and friendly, but the clear guard to the front desk lets you know what kind of area you’re in lol. The hotel and even the room itself smells like smoke/marijuana. The bed is hard as a rock & the washroom wasn’t something I really felt like using. Apparently the subway was right there, but we didn’t need to use that. We were starving and needed food, but again, didn’t feel comfortable walking around so we just ordered through Uber. Overall, I would never stay here again but if you really want something “cheap”, then go for it.

Yes

good rest

Everything was good just wish it had better parking

Room smelled like a** and cigarettes

Very dirty and run-down, I don't recommend it

I need my money back I only stayed for 1 day they gave a random person my room number who left a card under my door

The room was smelling of smoke . I arrived 1 hour before check in and was charged $50 I left the same day as the smoke was unbearable

Everything was on point, from the Staff to the condition of the room/hospitality.

They gave us a room that was dirty had to go back to the front desk and we got another room , that room was clean but no remote for the tv and lamp wasn't working , bring own towels their was small and old

They need to refurbish the hotel.

Nice

N/A

This was probably one of the most disgusting hotel experiences I had. The ac/heater buttons were broken, my door lock was busted, the gap under the door was an inch thick so I heard everything. Elevator was broken so everyone used the stairs and slammed the door to the stairs all night right next to my room. The whole places stunk like pee and marijuana. So gross. I did not feel safe. I slept maybe 2 hours.

Yes

Everything was cool it was average but having a late flight I tried checking in days in advance including the day of to see if that was okay but got no response even Expedia got no but when I got there they was cool, & knew who I were.

I was decent 👌

It was decent.. staff cool.

N/A

Location is at the end of the train line below the station....Literally a big turnoff with personal safety concerns as I arrived in the late PM. No parking was there, I was at the mercy of the street parking. The immediate neighborhood was buzzing with the activties of homeless individuals, Police, paramedics and Fire department, just like a home coming event. I am OK.

I did not even stay. Two circles around the block and my daughter and I didn't feel safe enough to even get out of the car

The rooms were not as sanitary and it was very noisy

I was not able to stay because the hotel false advertised about the parking. They have public street parking, on a one-way street in Queens, that is also a residential block. After calling 4 times, someone finally answered, and when I asked where to park, the woman laughed and said "the street," that's what we mean by free parking. When i told her it was misleading, she stated, "we know, but that's our free parking." Looking for parking, on a downtown Queens' street on a Sunday night....I never found a spot!

It’s worth the money the guests pay.

Excellent

Close to everything.

I did not check into the property as i had a death in my family and had to leave town. They still charged me for the entire stay when i never checked in. No compassion or anything. Not even an offer to comp a different stay. I dont recommend anyone books this property as no one can tell the future as to an emergency

The property wrong advertising for the property it looks old and room smell not so nice

There are stores near by but there is a lot of garbage on streets

The place was old and musky smelling.

No clocks in the rooms. I didn't have a phone when I came in from overseas. I put in a wake-up call with reception. And they did not follow through, so I missed my flight. Aggravating!

The toilet seat was broken.

The neighborhood outside of the hotel is extremely dangerous filled with rude and disrespectful people. Do not travel there with loved ones.

I dont feel safe there

I was scared it seemed like someone was at my door. First not was not good at all. My flight came around 11pm on 10/09/25. I needed a place to stay. Went for early checking, this guys working at the front desk gave me a shady room then charged me $100. I was so mad about it. Too much noises can’t sleep 😡

The entire area is unsafe and no parking. Had to park at a parking garage a block over and walk in very unsafe neighborhood. Room c11 was acceptable and clean. Towels in bathroom were too small. Never again.

Street parking, facility in ill repair.

no good transportation connections.

Pretty good overall. Almost got a 4 bc of the very clean and tidy room, plenty of towels and bath products, details simple but well-managed. It was barebones but more than adequate. Just really loud.. no soundproofing on my door.

N/A

Yes

N/A

Was a little sketch about the area but it was safe heavy police around and not noisy surprisingly deli right down the block which was convenient room and stuff was nice

I had a layover for my flight. The room was nice and clean staff ok I arrived late so it wasn’t really no interaction, the air conditioning worked great. Plenty of stores in the area. The hotel was right in the neighborhood. Traveling was good because the train was right there. However, there wasn’t any hotel parking only street parking. We have another reservation for this same hotel for our returning flight.

Great

Dirty and uncomfortable place

The air conditioning was not working in my room. The staff did come right away to check it. But whatever damage was done , could not be fixed

( my room phone not available)

Everything is good

Could have more pillows and comforter. It was a bit dark No room service phone Expensive when considered. No hairdryer No house keeping Staff not approachable and receptive

This hotel sucks! Staff doesn’t know what is going on. Was told that there was a parking lot and there was no parking lot and it was hard to find parking around the area. Was also told that we would be able to check in early with it being $25 per hour before check in time and when we arrived at the front desk they said that it wasn’t true and the rooms “weren’t clean yet”. Was also standing at the front desk waiting to be helped for several minutes until we were finally acknowledged due to the employee being so caught up in their phone. Rooms were dirty and reeked of a cigarette smell. There was even a burn on the bedding. No ironing board, TV channels didn’t work. Lamp was filthy and covered in dust. For them to be “cleaning” for so long it looked awful! Pillows were flat and was only given 3 pillows despite there being 2 people. I wouldn’t recommend this to anyone!

The room was clean air condition was good

Very unsafe area; staff was rude and not at all customer friendly; not responsive to guest concerns or needs (I was actually told by a staff member that they hadn't addressed my request made almost two hours earlier because "they were busy"; one ice machine in the entire hotel (in the main lobby); one microwave in the entire hotel (in the main lobby). I could go on but, I think you get the point.

Good

I didn't even stay there. There is literally zero parking. There are dope heads all over a courtyard right next door. I just accepted the loss of money.

When I enter the room it was not cleaned, the used towel was on the bed, some one left the food and the can of soda in the table to feel uncomfortable.

Room floor was moist hallway smelled like piss foul odor not acceptable homeless people around hotel weren't comfortable felt like bedbugs were present.

Clen room, affordable price, accessible to grocery stores and train station.

A nice place to rest your head.

Everything

It was very efficient.

My stay was fine. I only stayed one night so I didn't expect much. I was disappointed that there was only one hanger in the closet, no iron or ironing board, the toilet paper holder was broken but the Wi-Fi was strong. The AC was great as well as the lighting and the cable channels were decent. The main highlight is the train station across the street and the corner store adjacent to the train station.

Nice area!!!

People smoke inside the hotel it smells horrible they don't clean the room it is really Guetto.

Place smells so bad I couldn’t sleep. And when it was time to go out they didn’t have an iron… I went down to the lobby for one but they had none so I had to go out looking crazy. Let’s not talk about parking . I would NEVER go back to this hotel.

The property staff need to understand that they are dealing with human but not animals.

A simple no-frills place right off the A train (on the last stop as a matter of fact). Utilitarian, tidy room, nice and helpful staff, easy check in and check out. Came during a very busy holiday weekend and got a good rate so happy with the stay as a whole!

Be aware this place is not clean and towels are dirty and the room smells disgusting the location is not good and the bathroom are dirty !

It was okay for the price but personally i wouldnt advise a female travelling solo to stay here alone

N/A

Dont really like the area, seems unsafe

Not

The room seemed clean what I didnt like was that the bed squeeked and more so that the HVAC unit did not work properly. DO NOT ACCEPT 119 UNLESS YOU KNOW THE HVAC UNIT OS WORKING.

I wish I could have my money back. I spent nearly $200 ! On taxis round trip from JFK airport. The bed was so uncomfortable the massage I need after that mattress will cost more than the room. The lights didn’t work. Also in a bad part of town. People yelling on the streets all morning and high people around the halls of the hotel. The sheets looked clean. The towels looked unusable. I used my beach towel from my suitcase.

It was hope

The shower curtain was dirty

The staffs were not good. Toilet flush was not working properly. They even charged cash for early check in.

Run down. Cracked bathroom vanity, dead mattress

Customer service is very poor

Very nice

No packing

The window to my room did not lock, and my window was about 10 feet up from the sidewalk.

Bathroom dirty. They are disrespectful for checkout. I pay over $180 for shittt like a luxury.

Not clean enough! Customer service on average, neighborhood scary.

Good location

Run away

The service was OK. The hotel room had no cell phone for the front desk. One rag AC was broken floors were dirty made my foot black no parking lot a lot of noise outside and in the building. elevator was so slow.

As sound as I walked in I saw a bug in the bathroom and night stand. The roomed smelled like cigarettes and the floor was dirty.

There was no drinking water available and the quality of the air in the room was awful to breathe.

I loved staying here. The staff were very friendly and helpful, the hotel and my room were clean.

Just stayed for a night as a stop over and had a connection the next day. But the stay was really bad.. gave me a non smoking with a strong odor in the room. Bedsheets were smelly as well as basic amenities were missing.

It's just a cool place to stay.

Good

In addition, there was no secure parking provided. For anyone traveling with a valuable vehicle, this is a serious concern, as the surrounding area did not feel safe for leaving a car on the street. Because of these issues, I did not feel comfortable staying and had to leave immediately. For health, safety, and peace of mind, I would strongly recommend choosing another property.

The have a bad vending machine and the allows people to put money into it and the are claiming the money without the product. Poor service no concern about customers.

All

My flight was late and therefore I landed at 2:38am. The joke was an hour and 20 minutes away from the airport. Landed in Newark and the hotel was in NY. I called prior to going there and nobody answered the phones. When I gotten there around 5:05am, the receptionist told me that the phones didn’t work and he has been busy all evening answering the phone and many of their guest has been late also. He booked me into the room. The room appears to look clean upon entering. The sheets smelt like old sweat and the floor was slippery and oily. I used the bathroom and when I flush it, the toilet water came up form the base of the toilet and wet the enter bathroom floor by the tub area and toilet. The focet at the sink spills water on the counter when turned on. I took a video and showed it to the minty receptionist. I was not able to sleep. I check the end for bedbug and wasn’t able to shower. She told me that they were sold out of all the rooms and when I showed up they had given me the basement. There were also no phones in the room to contact anyone for emergencies. I was told that the manger will contact me and no one did. I took one photo and many videos.

they lile that they are nearairport one should suethem legally .they are far away 10 miles

Close to a subway station which is good, but neighbourhood looks like a ghetto

Thank you

The service was goood

Nice

One of the worse place to ever stay at the beds are smaller than they advertise. The smell and is horrible and the whole place is very dirty. DONT STAY HERE

Not bad could be better

The rooms were extremely dirty, and almost everything was broken. There was no on-site parking — I had to park about 10 blocks away in an unsafe area. I would not recommend this place to anyone.

I like the location right by the subway. I also like the Delis and a Dunkin Donuts close by. My room was clean. Had a decent sleep except for a guy yelling in the hallway at midnight. Aside from that it was comfortable and the staff was very courteous and helpful.

Don’t stay here. It’s horrible and not clean at all.

The truth is I did not like the stay there in that hotel, because mainly the elevator to the main floor did not work, one had to go around to get the elevator in the Basement. The other thing I did not like was the dirty lamp, the smell of the room, Ugly, the room, the sheets were very itchy as if they were not washed, I was sleeping very badly at night, since the sheets gave me an allergy, the truth is, I do not recommend it.

Good

They had to change the room , wall was dirty, picture frame broken and lamp shade was cracked

It was a 25 min train ride from the airport with a transfer that costs around $7 pp, then walk a few feet to the train station. The area was a little scary. We had lunch near the hotel and left because it appeared a fight was about to break out. The hotel is fine for a night if on a long layover but smelled of smoke and just old in general. The bed wasn't very comfortable, but not horrible. Overall, pricey for the night.

The staff is great, but the property on the whole is below average. Things seemed dirty. Our comforter had cigarette burns in them. The bath towels had holes in them. It was barely adequate. We had 4 people in our group, and they gave us one king bed.

You get what you pay for. It does the job. It was clean. AC was a bit too cold

Great but wild neighborhood

The location of this property is not in a safe location. Many un-housed and what appear to be drunk or chemical substances abuser in the area. Not safe to walk this neighborhood. I asked about ice machine. I was told the machine was not working. All my parisables were destroyed. When I left the hotel early that morning, police cars and cruisers outside. In that aspect, I guess I was safe.

Very bad it was a nightmare

Service was ok

The hotel is not in the greatest neighborhood, the smells is not good when in the lobby area. The receptionist stood behind a thick glass window so I could barely hear her speak.. there was also a man standing there with here, assuming it is for safety concerns. They gave us the key to the room and asked for a $10 hold on the TV remote control and will be returned when checked out. The hall way smelled bad and our room had a pungent smell.. a combination of pee and cleaning products.. assuming that is why the window was left opened. We lasted 5 minutes in the room before decided to cut the loss and found another hotel for our safety and health reasons. I had migraines due to the smell through the next morning. DO NOT WASTE YOUR MONEY!

They need to improve on parking for the area apart from that its a great place to stay. Right by the train station

The room was dirty (the entire bathroom, furniture, walls and floor in the room). Someone was screaming for help so I wanted to call the desk to find out what was going on. However, there was no phone in the room so I had to use my cellphone to call the desk. When I told the agent at the desk there was no phone in my room the reply caught me off guard “ so, what do you want?” At that point I realized if there is a real emergency I will have to rely on dialing 911 from my phone. This is an unsafe and dirty

Very nice

Hotel was good

If you can handle staying in the hood. Then your fine.

Hotel is in a very undesirable location, however the staff was very friendly and helpful. For what they had, the room was clean and tidy while the floors did seem greasy from whatever cleaner they used to clean with. AC was ice cold. Bed was comfy, and room was nice and quiet. It fullfilled our needs while waiting for a new flight after a canceled one. Way to go, staff. We almost canceled our reservation and went somewhere else when we saw the surrounding area. Glad we stayed the night.

Smelly and dirty. Cigarettes holes. People fighting in the hallway and hanging out everywhere. Blood stains on sheets. The people who work there seem mad at the world.

Its in the heart of Far Rockaway, one of the most dangerous neighborhoods in NYC. There is a heavy police presence, and the subway stop is across the street. Its convenient and cheap if visiting, but its kind of a crazy neighborhood. No street parking. Guests who did not heed parking signs woke up with parking tickets.

It's best to visit hard to park

Don’t rent this place

I basically tried to change the date of my reservation because I made a mistake and no one would help me....... Now the room I paid for wasn't utilized and I was still charged for it...........

What you would expect for 130 a night in NYC. Check in was quick, requires 10$ cash deposit that you get back at check out once you return the TV remote. The hallway does smell of cigarettes if you are sentive to smells. The deluxe room has two full size beds and a fridge. There are microwaves available in the lobby. Ice maçhine did not work. Beds are moderately soft and you get one sheet for the bed. Pillows are thin. Shower has very hot water. You get two towels and two wash clothes for the one day stay. At check out I had to wait about 15 minutes because no one was at the desk and there is no bell to ring.

This hotel suppose to be a motel

Convenient for a nights stay.. beds and linens were veery clean . The lamps needs a little more dusting though and walls are very thin you can hear when everyone walks down the hall and talking. Front desk was nice also.

Everything is ok

The bed sheets were clean, however i woke up with insect bites all over my arm identical to bed bugs bites. I never had bed bug bite, but it is consistent with online images.

The worst hotel I ever stayed

Very close to transportation. Quiet area. Lowkey vibes

It was horrible, not as advertised or expected. Floors were oily and slippery, everything was dirty and smelled like mold. I wish I did not stay here, my wife cried from the filth.