Intown Suites Extended Stay Select Orlando UCF

i did not stay....the woman at the front desk said, don't worry you have not paid, don't worry......a foul smell in two of the rooms they showed me...horrible location. DO NOT GO TO THIS HOTEL

Yes, everything was great

This place smelled terrible and it was not clean. The bathroom was so bad we didn't use and used a bathroom to shower somewhere else, also left a day early.

While I was there the cleaning people did not clean my room for a week. You have to get your linens and make your own bed (that's fine). You do have to clean and wash your towels and get your own toilet paper.

It's nice but the prices

Kids playing in the hallway, daily. Place smell bad. Front desk gives you 2 towels for 1 week, that’s it!!!! 1 roll of toilet paper. Want more? Go buy your own!! If you have hit rock bottom, please by all means, it’s better than nothing. I’ve stayed with this brand a few times and in different states, they are pretty consistent in standard.

The smell was terrible, elevator was not working!! The towels were not clean and very noisy inside and outside!!

Housekeeping was once a week and housekeeper was very rude would not give us new towels and only gave us one trash bag. We were there for 12 days was very unsatisfied with our stay ended up checking out early due to it.

Rooms are clean, spacious and lots of storage. Perfect for extended stays. Cant beat the price. They have a "No pet policy" but I have never seen so many pets openly walking around! "No smoking policy" also not enforced. Right in front of the hotel is a nightclub, which can get loud, also parking lot gets crowded. But guests have been friendly.

Never had the chance to speak to management. The office closed before I landed at Orlando. Had to book a different hotel for the week

They do not have housekeeping and no garbages anywhere outside or in lobbies. So people just leave trash everywhere. Decent size rooms, but you run out of TP u gotta buy your own and reuse your 2 limited small towels throughout your stay. They only do wkly rentals now, so NOT worth it

Vile odor

This is property is poorly managed. NO noise ordinance policy in place. NO support for people with disabilities. This motel is operated like a homeless shelter, people hanging out in front and side of building, hanging by their cars. Nobody including staff follows Covid policy's , no one wears a mask.

The hotel smelled like weed & cigarettes on the lobby & hallway & room the pillows where yellow & old they had no sheets no towels to replace the room wasn’t cleaned on the day it was suppose to be cleaned nor sweeper or mopped the bathroom wasn’t cleaned

Great service and the room was very clean

Our stay was comfortable loved the staff they were very friendly,the view of the pond they had was beautiful. I do recommend this place the bathroom is very spacious and the look of the room was inviting,I'll stay again.All the restaurant's are near by and shops.I had a good vacation.

The front desk gentleman was very polite and fast checking. Thank you.

at no time is the front desk available many people without a mask and without distance rules

The property was loud. Disturbances were all the time with people screaming in the rooms, slamming doors, and I tried to ask to be moved to a different room/location and no one was helpful. Would not stay here again.

So comfortable ♥️

It was super clean. The bed was stupid comfortable. Overall a super good experience. I would definitely recommend it

It was good.

Too much noise

Quiet, the only thing was that the clean service forgot to clean the bathtub walls so it’s not that very clean

The rooms have been newly renovated, and are nice. However, the toilet in my room was wobbly/loose from the floor, and ran loudly every 10 minutes or so. The "fast" WiFi was also unusably terrible (so slow it couldn't play a YouTube video without buffering).

I liked the check in process and the way the property was very clean and maintain. The room was nice and clean. The manager was very friendly and nice Thank You Mr. Thomas

It sufficed for what i needed, but i asked to be moved as a nearby baby screamed day and night resulting in zero sleep for 2 days. Lots of roaches. Unfriendly staff. Half spoke English.

Great price for the stay

We were satisfied with our stay. We stayed for one week. Other people live here all the time. They are renovating the place and we had a new room...was very nice and clean.

I liked that there’s a nice tv size with great channels in the room, nice location near gas station food places. Love that there’s a full size fridge and stove to make meals. I notice they are currently doing construction on the rooms so hopefully next year the rooms will look better and the hallways won’t reek of cigarettes and have dips on the carpet when you’re walking because that’s absolutely dangerous

This hotel was disgusting I refused to che k in and told them they better not charge my credit card. The bedroom had mold, the shower head was black where water comes out, vents had mold. Carpet disgusting and tile floor disgusting. I have pictures to prove. I would take off Expedia

The floor to where my room was smelled. I booked a queen size bed and was given a full size instead.

No dishes . This was not a very clean nor nice place and it smelled horrible . You can smell the drugs as soon as you walk in the building.

I was pleased with the hotel.

We felt uncomfortable there, (even the surroundings too) It just didn't feel right, and we only stayed one night, originally had thought we would be there for six nights.

No toilet papers, towels, soap, cleaning service. Room is smelly

Bed bugs my granddaughter had to go to the hospital

The staff was very friendly, the exterior was tidy. But the room needs to be renovated STAT. The condition of the bathroom cabinets and countertop, the flooring, literally everything looked like it was 20 years past its expiration date. I could have looked past the cosmetics bc of the price point, but the carpeting was sticky and the place reeked of cigarette smoke. And then there was the noise. Hallway noise, outside noise. I barely slept. I wouldn't be this frugal again.

I didn't get to check in because i arrived late in Orlando no one on property no one answered my calls ,i didn't know there was a cut off time to check in this was my first time using this establishment, i will never use them again. There shouldn't be a time when a guess can't check in or cant reach someone to talk to.

Needs to be worked on smells and has bugs

I canceled my reservation because the smell was terrible

The hotel was disgusting!! Filthy. We did not stay here. It should be condemned

Because the stay was prepaid and a refund was not in the cards, my daughter and I decided to bunker down for the night. But, only after a quick trip to the local Walmart. We purchased queen sheet sets, blankets, towel sets, clorox disinfecting wipes, Lysol disinfecting spray, toilet tissue, paper towels, etc. I awoke to a cockroach crawling on the wall above the headboard and later one on the bathroom floor! It was definitely time to go! This is one experience I will soon not forget!

Check-in was complicated by outage of credit card system which did not seem to be a priority for staff. Horribly stained carpeting in halls, including pet accidents with one large wet area being dried with blower fan that left stench of pet urine in whole hallway. Room was clean, but very aged and very worn, from furniture (love seat upholstery was threadbare on edging) to caulking around tub with 1/4 inch gaps, to horrible shower head that only produced 30% of spray pattern. Kitchenette cabinets where vinyl covered particleboard, worn through on edges.

Old, dingy, towels paper thin and small, no shampoo provided, bed lumpy and small, pillow so old you can fold them and they don’t unfold on their own. Hall carpet full of stains. Room carpet like walking on cement. No blanket, just sheet and Bed cover.

Definitel not going back to that hotel

Very Convenient to visiting my son at UCF. The price was very reasonable. The room could use a little updating but overall it was good and I will be back.

I’ve never been in a crack house but this probably it. An early Halloween nightmare. Stay away..

Poor customer service, the rooms were disheveled and the walls had cracks. There were several days without a manager, so good luck getting any issues taken care of. Front desk had no information or phone numbers for assistance. The common areas smelled like cigarette smoke and marijuana, as well.

The worst property I have ever been in infected with roaches and no one to talk to

Disgusting smelled had roaches , ghetto . People smoking, animals every where , it was like a damn Bronx zoo over there but ghetto , kids screaming and men smoking and loud music in cars . Most awful hotel , I be better sleeping in my car

Clean with a lot of Clorox Furniture ugly 100$ is way too much

I highly recommend everyone stay away from this property. The worst hotel I've every stayed at. Roach infested, run down mess!

The employees were helpful and friendly. My complaint was the rudeness of the general manager. Also, we had cold water, and we found a roach on the kitchen counter.

Nothing it was roaches all over the place inside the elevator in the front lobby we even take photos of them running around, after changing the 4ths room we and purchase raid roaches spray to be able to stay in the room, and Saturday night at 12 midnight someone tried to break inside our room,its was a good thing that we have the safety latched on the door, I would not recommend this place to anyone and I mean anyone!!

Place was filthy.. There was black mold around the AC unit, huge water stain on the ceiling, curtains on the window were stained and old, the furniture was old, holes in the wall and the counter in the bathroom had red nail polish all over it. The paint on the door was peeling off and to top it all off there were COCKROACHES and bugs all over the place.. I can’t believe I paid 80 dollars for this!

The bathroom stank of stagnant toilet water, even the shower stank. No hot water in the shower. Front desk closed on Sunday. Located next to a nightclub, and clientele largely consists of trailer trash, drunks, and drug addicts that cant keep their kids in line, so theres constant fighting between the tenants and college students. Walls are paper thin, you can hear an ant fart two hotel rooms down. No real amenities.

Basically tricked into booking a place. Ended up going to following night because nobody could understand that I booked a hotel that night, for that night. Anyway, the next night I go to check in because I was going to be charged either way and one more night at a hotel didn’t sound so bad. I know UCF area pretty well so I already had an understanding of the hotel. MY HAS IT CHANGED..... well I guess that’s not COMPLETET accurate.... nothing has been updated. So technically nothing changed I suppose. But what a dump. I felt like Ashton Kutcher was going to pop out and say I was punked. Everything had a nasty film on it, the walls, furniture & appliances were stained. In my line of work, that sort of damage (in this case neglect) would deem the area UN-INHABITABLE. Being a Chef and AGM of a couple restaurants taught me to have a high standard for sanitation and cleanliness. Health Inspectors are usually pretty tough so I’m blown away they are even allowed to charge anyone or remain open. No desk attendant to help either. I guess if you have no options this would be acceptable.... No remedy or response to my complaints or requests by any parties associated.

Columbia

It was close to a lot of restaurants and stores, but could use an upgrade. Overall would not be my first choice but in a pinch it will do.

If I hadn’t already paid, I would have cancelled the reservation and gone somewhere else. Completely dissatisfied.

Convenient but service is horrible n not very helpful with toiletries or sheets.

Booked a room on Hotels.com, got a confirmation code and all.. I arrive st the hotel and the gentleman at the front desk informed me there were no rooms available. So why did Hotels.com say there were more than one room available? Any place that overbooks is a hard pass for me in the future.

No toiletries or breakfast is provided. One needs to take his own trash out of room!!! The hotel felt really shady. The reception room was locked when I was trying to check out at 11 am, I had to call their "after hours number" to check out. I don't understand how 11 am is after hours. Overall, very uncomfortable and will not stay again.

The location was okay. The property lacked in attention. I wasn't looking for amenities when I booked just location. The clientele was sad

Smells like smoke. Beds were really bad too. Not comfortable.

Bathroom hot water good. The room needs to be refresh and clean better. It had a bad smell and the sofa was dirty, the TV had finger prints on it, The bed covers smell bad. The sheets were clean and also the bad pillows were clean...

The place was load and run down!!

Very dirty, stains on carpets and beds. I tried to speak to front desk staff and the doors were locked.

My room at this In Town Suites looked nothing like the pictures on the website. Carpeting had holes, drapes and upholstered furniture had holes in them, the area with ceramic tile floors was sticky and had paint spatters all over (apparently from previous repainting, the splatters were not cleaned up), the wood furniture had huge nicks and/or burn marks, there was burnt-on grease on the stove top, the kitchen sink was grimy, the toilet bowl had unsightly stains (so bad I went to buy toilet bowl cleaner before I used it), the overhead flourescent light in the kitchen area did not work, there was only one ceiling light with a 60 watt bulb in the sitting/dining area, the TV remote did not work (dead batteries) and there was a strong smell of some type of chemical deodorant to cover up tobacco smoke and cooking odors that seemed to be wafting in from the hallways. My first warning was that, when I arrived to check in, the desk clerk gave me a key to the room and insisted that I go up and check the room before accepting my registration or payment. I was forced to accept the room because I had no reservation at any other hotel, they claimed to have no other rooms, and I had an important two day meeting to attend nearby. Otherwise, after seeing this room, I would have walked. Also the hotel had some rather unsavory characters hanging around outside at all hours of the day and even throughout the night. And the office is only open limited hours, not at all at night. Weird!

They did not have my reservation they do not hold my reservation and I did not stay there I’m still trying to get a refund

The cost of the hotel for just one night was the best in the area. The hotel is old inside and needs updating. I was uncomfortable with only a thin sheet on my bed for covers along with using a thin bed cover to keep warm. AC was great--only I couldn't get warm enough! Towels were rough but I've had rough towels at other places that cost more...

Expedia has the wrong office times for this location. The ONLY good thing about this place is the day staff in the office. Our carpet was wet in the room. Our smoke alarm battery died so the alarm sounded when we were first getting in bed around 10pm. I called the after hrs manager and he just told us to take the smoke detector off the wall. When you are in a hotel with stoves in every room, it is a bit disconcerting to not have a smoke detector. So we checked out the next day.

The place is absolutely horrible. Mold everywhere and everything is broken. Fleas and bugs everywhere. How is this place even allowed to be posted on Expedia?

This place has a good location with many places of interest nearby. The place itself lacks in maintenance. It needs an upgrade promptly.

This place is absolutely horrible. Very damaged carpet with gum(?) stains everywhere, torn up in many areas. All the furniture is very scratched and chipped. The mattress is very stained and the box spring looks like it has mold. Lots of sketchy people walking the halls and people fighting in their rooms. Not a rowdy college area hotel, just a sketchy motel local hangout with rooms that have a stove burner in the kitchenette... It has what is seemingly a new fridge.

A non-smoking room was unavailable. The smoking floor stank to high heaven. The carpeting was filthy. Worst of all, the person staying the room next to mine had a rhythm track playing at full volume, while he yelled, screamed, banged and sang from mid afternoon until 4 AM. It was still going when I checked out at 11 AM. The day this began, I complained to the front desk to avail. They should have called the police and have ejected the person from the hotel. I imagine that the guest was on drugs.

The room itself was large and complete, but it had just been painted very poorly, leaving paint on the curtain rail and wall power outlets, making them unusable. Also, no shampoo, soap or cups were provided so bring your own. The hallway smells like an ashtray and you have to agree to a long list of terms and conditions that are obiously meant to get 16-18 year olds to behave.

Didn’t get to stay there due to the fact there was a closing time for check in and I wasn’t able to make it there on time.

Spectacular customer service! However, the condition of my room was very poor. Strong smell of cigarette smoke throughout and questionable bathroom condition.

The place was ok. Nothing special but at least it was quiet.

Me and my family are very happy

No room service, no fresh towels, no coffee machine, broken bathroom light, no fresh sheets, ants and bugs for 13 nights.

I can't believe this property is represented by Expedia, Utterly disgusting. We lasted 15 minutes before leaving.

Hotel was bad, screaming and yelling all night.

Needed Updating years ago!

Rooms for the disabled are a good size for wheel chair and the sofa bed is good for a helper. Rooms have full size refrigerator, two burners for a stove, microwave, and large screen TV. Bring another garbage container/bags if you cook because the room only had one little one. Lots of parking available and hotel is adjacent to many restaurants and a gas station. Location is also near a major crossroads and highway on-ramp, but set back from the noisy area. Some hotel residents were noisy but no traffic noise.

Outside is nice and it’s close to UCF but the rooms are old and dirty. It had a moldy plastic shower curtain and cigarette ashes on the night stand. The sheets and towels were clean but extremely low quality. I will never stay here again!

In addition, the walls were PAPER THIN so you heard all the drama from down the hall! Plus, people smoking cigarettes AND weed in the hotel, if you’re gonna do that you need to sanction off a part of the hotel specifically for that purpose. Needless to say, I demanded a refund, only to be told that refunds are not given under ANY CIRCUMSTANCES. I will NEVER stay here again. To rate it as POOR is being kind!!

The hotel is disgusting. The floors have things on them and I was afraid to take my socks off. The whole place is dirty and gross. They have homeless begging for money in the lobby and transients coming and going. Doors slam all night log. NOT recommended for visitors or tourists. Front desk is only open 9am-9 pm.

Rooms were clean but pillows were flat and there was no blow dryer in our room but there was one in the room that our relatives had.

The location was a bit hard to find but i will blame that on the road construction. Need to do replace bedding and towels. Had a big whole on our bed covering and the towels were worn.

Property and rooms are dated. Unfortunately this is what you get at this price point these days. Location is good though and close to UCF.

My plane was severely delayed due to the storms out west. Landed at 4 am and the hotel was closed. I was unable to check in and I was exhausted. Couldn’t get a hold of anyone.

This property should be rebranded as "The Flea Bag Hotel." The worst place I have ever spent the night, and that includes the night I slept on a park bench in Verona, Italy in 2009.

Very friendly staff. Clean rooms. Good location to all stores.

Never stayed, cleanliness was unacceptable.Spent the night at a different hotel.

The rooms have roaches in the bed and on the wall. I booked my stay for 4 nights but i left after the first night and requested a refund

The worst stay ever. It was 100% disappointing for many reasons such as the service which includes the cleanliness of the rooms: dirty sheets, broken bathroom the faucet was leaking and the toilet broken. Not towels, barely toilet paper. In little words. The entire hotels was falling apart carpets were dirties and had stained on them. The kitchen do not even get started with this. The safety of the place completely life threatening for guests. The only thing that was more or less the guy at the front desk was nice. Price are highs compare for what they offered on the rooms. DO NOT GO THERE!

very bad bed brocen cucoroh no serves fonges in bathroom wall not painted and doors

They don’t have pots and pans or dishes . They will only give you the exact amount of towels as ppl and you’re suppose to wash them yourself after.

Nice LG television with many channels! I liked the appliances that came with the room. Our room only slightly smelled like cigarette smoke, which is good for a smoking room! The bed was clean.