Quality Inn Pensacola North

The most concerning part of our stay happened at around 2:00 a.m. when four men were outside our door trying to open it. At that point, I went to the front desk and requested a refund because I no longer felt safe staying there. Instead of issuing a refund, they moved us to another room, which was just as bad. The second room was also dirty, with roaches present, hair on the sheets that clearly had not been properly washed, and an overall unsanitary condition. We were traveling with family and did not feel comfortable or safe staying another minute. Thankfully, we were able to find another place to stay. I would not recommend this hotel to anyone. The cleanliness, safety concerns, and misleading photos made for a terrible experience.

security lock broken security bolt very difficult to work. beds were not king, saw bugs. bathroom floor was wet hanging clothes cabinet dirty. dry wall was cut and not repaired. no fitted sheets. no elevator for seniors would like refund!!!!!

It was nasty and in terrible disrepair. People smoking marijuna outside.

We were traveling with young children and needed to stop for the night. The clerk wasn’t friendly at all. Didn’t even greet me when I walked in. We got to building 2, the doors weren’t secured, the hallway smelled of marijuana. Opened the door to our room and the room was dingy looking with cockroaches crawling everywhere!! We immediately put the children back in the truck. I went to the front desk and asked for a refund for the room and the $100 deposit. (Like the room could have gotten any worse) Clerk asked what was wrong and I explained everything and she didn’t even react so I’m sure she knew about the infestation. Didn’t have anything to say. The worst experience we have ever had!!

Ran down, needs work, beds were pretty clean. Sticky floor, shower head didn’t work.

Check in night staff was very friendly! Our remote was not working, they moved us rooms with no hassle! Nothing

The blankets were all having cigarettes holes, hairs under the pillows..No cups/ paper glass for coffee machine. No soaps/ shampoos were provided. Shower was not working. Towels were ran out of stock. Cold milk and cereals were provided, no toasters, or oven were there. One of the waffle makers were not working.

Constantly move room to room

Nothing at all They need a seriously upgrade…. pics are very old….roof leaking floor wet in the hallway….the doors to the building don’t lock so it’s not really safe. Pool was dirty in old with old lawd chairs

Everything. We didnt stay the night. Musty, mildew smell, 1 towel that was wet, half roll of toilet paper, no hand soap, bugs and roaches everywhere.

Love the lady that work during the day time. I forgot her name but she is the blonde short hair with glasses. She was the most wonderful person. The lady that works night n has red hair is another story. But based on the lady in the morning/ afternoon the stay went very well

The breakfast was only cereal and waffles. The first room had a door that could be pushed open. When I notified the staff they said it was a known issues and changed the room. The pool had a nice film of bugs on the top. And the definite smell of mildew was in the air

Nothing Everything

Place is a drug den

You have to put a deposit down on the rooms Can’t swim

Awful breakfast. Receptionist was really rude. She didn't allow me to finish the breakfast saying that it's already 9 AM. Only had cereals for breakfast. Housekeeping never came to the room .

nothing horrible service and rude

Everything

What did you like about the property? Unfortunately, I did not have a positive experience during this stay. What didn't you like about the property? The hotel looked completely different from the photos online. I chose this hotel because I was traveling with two children, and the pool, fitness room, and full breakfast were important to me. However, none of these met expectations. The pool was dirty and unusable, and the fitness room was dusty and dirty as well. The location was also inconvenient — the front desk/reception was in one building while the hotel rooms were in another building. The room itself was extremely dirty. During the entire 4-night stay, nobody cleaned the room, and I had to clean it myself. The bed sheets were dirty, and I even had to get clean bedding and change the bed myself. I also had to wash the floors because they were very dirty. There were larvae/insects crawling in the bathroom. Breakfast was very poor, and I ended up buying food outside every morning for myself and my children. In addition, my deposit still has not been returned. Write a short sentence to sum up your stay. Very disappointing and stressful stay — the hotel did not match the description or photos, and cleanliness and service were unacceptable. What did you like about the property? Unfortunately, I did not have a positive experience during this stay. What didn't you like about the property? The hotel looked completely different from the photos online. I chose this hotel because I was traveling with two children, and the pool, fitness room, and full breakfast were important to me. However, none of these met expectations. The pool was dirty and unusable, and the fitness room was dusty and dirty as well. The location was also inconvenient — the front desk/reception was in one building while the hotel rooms were in another building. The room itself was extremely dirty. During the entire 4-night stay, nobody cleaned the room, and I had to clean it myself. The bed sheets were dirty, and I even had to get clean bedding and change the bed myself. I also had to wash the floors because they were very dirty. There were larvae/insects crawling in the bathroom. Breakfast was very poor, and I ended up buying food outside every morning for myself and my children. In addition, my deposit still has not been returned. Write a short sentence to sum up your stay. Very disappointing and stressful stay — the hotel did not match the description or photos, and cleanliness and service were unacceptable.

Bathtub was blocked. Couldn't shower. Water came up to knees. It was gross. Asked for assistance at desk. Was told there would be help for it but nothing was done. Small cockroach in bathroom on arrival and only 2 towels for to a towel shortage.

Na Surprise 100 deposit and then have to wait for your money when it's took instantly

Number one they don’t tell you where the desk is but it’s in an abandoned part of this place! The room was so nasty and didn’t even have a bedsheet! Lamps were broken! There was nothing positive about this place!!!! It was all the way around terrible! Asked for a refund the lady said she refunded me the money well guess what never got that or my deposit back! I left early!

Filthy, they left the vent open with wires hanging from ceiling. And rust and dirt in the tub.

When I arrived the door was stuck wide open. Nobody was at the desk. I kept ringing the bell and now one ever came to te desk. It was not clean in the lobby and not clean outside in the parking lot. Not clean. The door was wide open. Not safe. No customer service at all. No one was there to check me in.

Smells smell smell lighting it was so dark its dark all around inside smell smells very bad

Pool wasnt clean, asked for more towels (family of 4) only got 2. Asked for more TP got none. So we got some from the dollar store. Rugs were smelly & we definitely saw some prostitution going on.

You get what you paid for. As we were staying there, there were 2 roaches and they turned off the water during the day on two days (for about 1 to 2h), the walls and the mirrors were pretty dirty. Other than all the negatives it's a super cheap place to sleep for a day or two if you need, and we decided to leave the entire day anyway for the few days we were there. I'm used to staying at lower-quality places, but this was one of the worst. Nothing against the people who do stay, potentially due to the low price, many people were smokers, and sometimes "homeless-looking" people who just chilled outside. I'll say, all the staff were nice and great to us.

As soon as we arrived the employee was outside with other people smoking and the hotel was dirty and it all smelled like smoke. The lobby was dirty and it was all old and broken down, the pictures on here were a false advertisement. Very disappointing

The room had stains on all towels and bedding, tiles on floor would move out of place and our remote didn’t work. Staff were pretty good nothing to complain, friendly. Breakfast consisted of sausage, two cereals and a waffle make although, the batter was in the fridge and only enough batter to make two waffles, and that was the only breakfast, Overall i wouldn’t stay here again due to us only picking this hotel because it had breakfast but we don’t even get to eat it. Also we got to breakfast at 6:45 am so 45 mins after it was opened and the front desk told us it was all set out and ready.

Nothing worked in the room, it was dirty and had mismatch bedding. Thankfully the front desk agreed to cancel my reservation and give me my money back!!!

Room was dirty, pool was definitely unclean, outer doors were not working properly, machines in the fitness room were either unsafe or not working, the breakfast got better once the waffle iron worked. The staff itself was really trying. They were friendly and trying to do the best with what they were given.

The hotel is in very bad condition and shouldn't be allowed to be rented to anyone

Staff was ok, room was ok, but the hallway and area around the room were disgusting. Oil/grease smell throughout, fire doors were left open, other rooms' laundry left in hallway for at least 12hrs

Reserved the room for four nights. Arrived and place was sketchy. Loiters all over and the entire place reeked of weed. Police arrived in the parking to deal with an issue. The front desk required me to say my credit card information aloud, not once but twice. The first room we walked into had a large mirror that fell off the wall and there was shattered glass all over the floor. The phone didn’t work. We did not feel safe at all. They moved us to a different room which had bugs on the floor. The beds felt like you were sitting on cardboard. We were there for about 15 minutes and left to another hotel. We requested a refund and they refused, which did not stop us from leaving and paying for a different hotel. It’s too bad they don’t take responsibility for the poor quality of service.

Hotel is old and your experience can vary greatly depending on what room you get. Staff is great! Cleanliness could be better (depends on what room you get, the hotel is old). Walls are thin but managable with some whitenoise or a fan.

No food

Didn’t have breakfast but the bathroom in the room ha

In my years of traveling, I have stayed in many Quality Inns and most have been very good, certainly at least on par with their competitors. Not so here. I will say that the room was clean and the staff was pleasant but the good news stops there. The building is in deplorable shape. Neither of the 2 entry doors to the lobby were functional, several of the residence doors didn't close properly, and several of the fire doors had questionable handles. The light over the sink in room 112 was inoperative and the plastic cover was broken. The breakfast was way below what I have experienced in other Quality Inns. The waffle maker was out of batter, the coffee was tepid and there was no decaf. There was no juice dispenser -- just a jug that ran out of apple juice quickly. There was only one kind of bread and it was dried out by the time breakfast was over.

This hotels needs to be removed from Hotels.com. and reported to the Better Business Bureau. There is absolutely no excuse for this kind of filth. I booked online, sight unseen, so I didn't know what I was getting. Pictures on hotel.com are severely false advertising. Puctures from our stay can be found bellow. Breakfast offered luke warm coffe, toast with syrup, no cheese, ham or sausage. No fruits or vegetables. No yogurt only dry serial. There was none of the official images. Just a terrible morning experience.

Awesome

The room was not clean. The tub was dirty. The sheets weren’t clean. The room was very dusty.

Good service

The Sad - The Staff The Ugly - The property The two stars go to the staff members that have been given an impossible job to keep this disaster running for the owner. BE PREPARED - ALL THE REVIEWS ARE TRUE Sometimes you think that everything is booked up and it can't be that bad. It is. The sadness comes from the lack of any maintenance staff. Things to avoid: Bathroom - The shower head sprays into the ceiling molding and moistening one corner of the bathtub. 5 minutes to fix a shower head and now the ceiling is ruined. The sink returns the water to your knees. Some enterprising person wedged the ice bucket under the pipe to catch the leak. It is full and now just drips and splashes your knees. No carpet, that is good. The AC worked. The bed and sheets appeared to be clean and was comfortable. Since that was all I really wanted it was OK. The refrigerator worked. There was an amazing wasp infestation under the eaves. When we went to our car in the morning the area around it smelled strongly of urine. Don't try and get extra towels at the maid room. They have a sign threatening to kick you out and trespass you. along with a camera! 9AM - 2PM if you want to try for a towel. It is like a deposit program, they want your dirty towels first and count them. If you get to the front desk and read the no refund for cancellation sign it is too late. The breakfast was there. I saw people eating it. I did fee safe, no obvious crime.

Unfortunately the bad outweighed the good. The good parts were location, pool was very inviting and water felt nice and there was a fan in the bathroom. Also the A/c kept the room nice and cool. The bad: checked in to having no towels in room. Was given 3 bath towels and one wash cloth. Half the outlets didn't work and we're few and far between. I killed a handful of baby roaches. Everything was worn out and dirty. Mystery stains on cieling, curtains, walls etc.TV didn't work and maintenance lady came and fixed it but the remote wouldn't control the volume. She was supposed to bring new remote and never did. Bed was lumpy and people in adjoining rooms were loud. It's a smoke free motel but if you wanna get high and forgot your weed, just step out in the hall and inhale. They have a $100 holding deposit. For what? There's nothing else to damage. Not worth was we paid and we won't be staying there again. Go two doors down to the Hotel Pensacola. It's well worth the price difference.

Good stay. Son’s baseball team won the State Championship. Beds were nice.

Bedbugs!

The yard was almost a foot high in grass. It was mowed Sunday. The door to the building for the rooms was propped open due to the key pad not working. The ac had to be in the 60s to keep it comfortable (we set ours at home on 76). The floor was dirty (I walked the room barefoot one time and my feet were dirty). Found a dirty washcloth behind the toilet. There were no clean washcloths only 2 bath towels and a hand towel. Checked in sat, sun went out and came back unable to get in our room. A janitor said we needed to get our card rekeyed but let us into our room after she checked to make sure no one was in it. We booked sat-mon.

The room was dirty, no washcloth

This particular Quality Inn must have been the motel that time forgot. Beaten up. Run down shamble of a motel. The entire experience from the get go was brutal. Extremely disappointed and I only stayed to sleep for a few hours then got out of there.

The room was disgusting. And I booked a king and was given a double. They couldn't correct it bc they were booked. I had the reservation a week.

A terrible experience

The room was dirty

Very poor upkeep on hotel, no ice machines, one washer and dryer for whole hotel! Hot water for bath was almost nonexistent! Would never stay there again!

Save your money and energy. The area is filled with people lingering around the vehicles and I am pretty sure exchanges are made on the regular. Loud music inside and outside the building so much so it felt like it was right outside our window. Heavy scent of pot, mold, and musty water. The building looks like it is falling apart. Holes in walls. Phones in rooms were not plugged into any cords and no there weren't any to be able to fix it myself. Tv in the second room we were placed in (123), didn't turn off even though the remote worked. Ended up needing to unplug the TV entirely. Door was only a deadbolt and not the dual locking system with the chain. Beds creaked anytime someone moved making it feel like it was going to break at any given moment. Pillows looked like they took toddler sized pillows and placed them on the bed. Oh and you only got 2 pillows per bed. Room was at least fairly clean on the surface but not too sure on how clean it truly was. Holes in the walls as well. Definitely DO NOT recommend.

I do not have check in, at that day

The hotel room was not was shown in the pictures, very dirty. Pretty sure I saw bed bugs. Found a new hotel immediately after seeing the room. Building REEKED of marijuana. Drug addicts everywhere. Lock to the room didn’t work. DO NOT STAY HERE.

Cannot complain about room cleanliness; however, do not stay here if you have difficulty walking a couple hundred yards from your room to the office where breakfast is served. This is a substandard Quality Inn location

Dirty. Strong smell.

No ice, no breakfast, no one patrolling the area because someone was outside my window blaring music so loud it was shaking my window and my boyfriend had to go outside to ask them to turn it down twice, they wouldn’t give extra towels or rags, the floor was disgusting, black stuff blew out of the heater when I turned it on, the water pressure was terrible, and no one came by to even ask to clean our room. When I checked in, they never told me about the electrical issues they were having, so that’s why there was no breakfast.

Additionally, my room as well as the hallway reeked of marijuana, and when I informed the front desk, they insisted that no nearby rooms were occupied—yet the smell was undeniable. They offered to move me to a different room, but while it was slightly cleaner, the fire alarm battery was chirping which was my breaking point. I went back to the front desk and requested a refund. Apparently, this was a normal response because there was a sign in the lobby that it would take 2 - 5 days for a refund Overall, this was a very unpleasant experience, and I would not recommend staying here unless significant improvements are made.

Horrible stay. Whole building is dirty, it says no smoking but that’s all you smell. In the room there was black mold throughout the bathroom. Our towels were dirty and when I went to get new ones I had to wait another day for them. The doors to your room sometimes don’t lock and overall just a horrible place to stay.

Poor breakfast and no ice machine

Shower did not work. Had black mold in bathroom. A/C did not work properly. Hotel had a water smell possibly previously flooded or just bad airflow. Very outdated. Room 127

They didn't have the room I reserved and the one they gave me was nasty but i was tired so I took it and in the morning they gave me the one I reserved and it was clean and the breakfast is a little light on selection but it was something and employees were very nice so all in all it was ok

N/A

Property needs a lot of maintenance & repairs.

This was absolutely disgusting and completely horrific on a time rest was needed- ROACHES WERE IN THE AREA BY THE BATHROOM

A ton of mold. Fire alarm with unchanged battery chirping when I got there. Gross facilities.

The place smelled so bad. The ceiling looked like it had mold. It’s more of an extended stay and not a hotel

Mold on ceiling of room. No daily room service for new towels, trash removal, and room clean up. Building was not secure.

Liked nothing.

To many drug people running this place

When we first arrived, it was obvious that the lobby/common area had been neglected for some time. It was very musty. Once in the room, the toilet was running non stop and there was trash behind the trash can on the floor. I opened the back of the toilet to try and get it to stop running, inly to find that a hidden vodka bottle was in the tank, blocking the flap from sealing. Also, there was no room service for my entire 3 day stay. When I asked the front desk, they said that I was supposed to be told to put the dirty towels out in the hall to be exchanged. But that they only do housekeeping once a week. This was never relayed. The breakfast area left a lot to be desired, as it smelled and was very musty.

I really liked having Waffle House next door. I walked there for breakfast.

Easy in and out

Nice place

I like that it was convenient and inexpensive. I did not like the condition of the interior hallways. Breakfast was promised from 6-9. I showed up at 6:05 and the lobby was locked. I summoned the desk clerk and was told there would be no breakfast. Not even coffee. The room was ok for the money. I’ve stayed in worse for more money. It was clean and well appointed, but the hallways were shabby.

Very nice staff. Hotel is out dated, a lot of water damage, floors were coming up in the room and outside in the hallway. Stains on curtains and bed skirt. Mold on ceiling in bathroom. Caulking coming up. Not completed repairs.

Health dpt should shut down..terrible smell of cigarettes and weed in the hallways. Ceiling falling down in spots. Windows have green mold

Generally ok, but nothing special. Hallways smelled of Marijuana use.

Overall, it is a good stop over place. The price is reasonable. The room was clean, and in good condition. The hundred dollar deposit is a little high.

needs better maintaince

The deadbolt didnt work. The vinyl floor was coming apart. The bathroom door had a hole in it, which i saw a roach scurry into. The bathtub had standing water, which was brown. When i walked on the floor barefooted, the bottom of my feet got dark. The side door to the building didnt work, so i had to enter through the main door. Besides that, great stay.

This place was very very dirty, the smell was awful in the building. There was a customer living there arguing and yelling at the girl at the desk about paying his rent. After 25 minutes of listening to this arguing, I finally got to let the girl at counter know I will not stay there. They still charged me a day fee because of the 20-25 minutes after check in listening to the angry tenant. The area also felt very unsafe, there were narcan flyers all over the property.

Not good at al

The room was not even worth $20 dollars per night I found out after we were in the room that area the hotel was in had a big drug problem. But the room ( the whole hotel) needed a lot of attention the hot breakfast was a bust the room was very old like the room was probably never upgraded from the time the hotel was built. Level it and build new walls had mold in them in the shower area the only thing that was newer was the TV . Take it off your list

Front desk young man was very nice. That's the only positive I can say about the hotel.

Request for more towels for the next day never came.went to buy more towels next door at Dollar General. For the

I booked this hotel through Expedia. They gave me the wrong hotel by tres 5 hours away from where I needed to be. There was no phone number to call me. There was a big note no refunds. They kept my $100. I will be disputing with the bank

Was I safe? Yes, which is what was most important. Staff was also friendly. But the rooms were a little ran down and there was an odor of pot about. Also, the outside doors remained open, so potentially anyone could come in. However, my rental car remained fine, I didn't have roaches or bedbugs, and I did get breakfast. So if you're trying to save money, you can definitely do so here and not put yourself in mortal danger.

Cheap but ok

First room was mold and dusty. moved to another room. No refund and breakfast waffle was gone which we came in at 6:50am. So we walked to Waffle House by hotel. The enter to second floor smell terrible!! I almost throw up This is the worst hotel ever. We have to stay for three nights. This was horrible

TV didn't work. Clerk was rude. Room door would open without key. Old and yn down. Tub was nasty. Felt unsafe. Didn't stay and asked for at least 1 night refund. Totally refused with attitude.

Stayed one night. Holes in the walls, loose flooring and mold on the ceiling. Checked in late and didn’t notice mold until morning or I would not have stayed.

Was located on major road leading out of Pensacola, and the price was reasonable for what was offered

Very bad accomodations. Floor tiles missing, mold on ceiling in bathroom, rusty areas around shower, little water pressure, entry door broken not working, security camera unplugged

Need too be clean certain spots need too fixed because it’s moded it’s a few spiders bottom sheet cover had white stuff on them

The hotel was not clean. When I put my towels out, they didn't get replaced, when I put my trash out the bags didn't get replaced. The breakfast was very limited and ended at 9, which I think is early.

خوب نبود

I didn’t even stay the night I paid for. Unsafe.

I checked in at midnight and I had to wait 20 minutes trying to wake up the front desk clerk. Once he woke up, he unlock the doors check me in and then we’re fine from that. I went to my room and older building that seem more like it was a long-term Place to stay and I smell the pungent smell of marijuana through the hallways down to my room. It didn’t seem like it was the safest place in my room. It was very neat and clean plenty of hot water and towels. That’s the only thing I can give you positive to , get some good sleep and I got up and departed and the front desk clerk was very nice. She was articulate and focused. Thanks to her.

Expedia falsely advertised this 65 year old property. When I arrived I was utterly shocked. I asked for this to be canceled and the hotel advised that Expedia would have to do it and of course they did not and tried to blame the hotel. The hotel is old, musty smelling and has bugs. Thankful the water was hot

It was clse to airport, on a main road quick and easy to get to.

Light scent of marajuana seemed to be in the room outside entry door did not close properly could enter without a key at any point.

Great staff and dog friendly!

There were holes in the walls. The bathrub was gross and rusty. The water didnt drain in the bathtub. Floors were disgusting. One wipe turned my clorox wipe black. They pronably never wash those floors.

The staff was friendly, the room was dirty. So dirty I did not stay, and I left right away. Did not want to even put my bag down.

This place was in disarray, the bathroom was leaking and there was trash everywhere with maggots on the trash cans outside!

Ac leaked onto the floor and slightly run down but clean

Upon arriving We were assigned a room in the rear building. There were several people hanging around outside and inside, some smoking marijuana.The doors into the building were not locked. The ice maker was un-plugged. At our room, our door lock /dead-bolt was broken, the safety latch was hanging by one screw. With people hanging out right outside our door and all along the hallways, we were nervous. The floors in our room were sticky and crumbs on the floor. At 4:am, I was awakened by 3 gun-shots. We have always enjoyed Choice Hotels/Quality Inn in the past, but will definitely think twice the next time.

It was ok

Required a $100 deposit, drawers were broken, paint was chipped, tub was stained, curtains were ripped.

Booked a room for two nights 7/12/24 to 7/14/24 I got there 7/13/24 2:33AM the front desk guy didn’t let me check-in cause I didn’t show up!! He then said I’m getting charged for one night. This is ridiculous.

The room was very quiet, and Waffle House was right next door.

The room that was provided did not have a working TV, the furniture was broken or damaged , there was no curtain on the window for privacy. The room had a nasty smell and bed sheets were dirty. The restroom was dirty and the bathtub was yellow. There were people drinking in the parking lot at 2am and with loud music . Worst experience ever !!!

The place was dirty we had to change rooms twice abd had to clean our room ourselves to even feel like it was sleepable also the hallways had a crazy smell like mildew

We stayed for 3 days. The key card for the door closest to us did not work. The other doors were broken and opened for anyone. The bathroom is tiny with paint peeling the shower rod was broken. The window had a 2 inch crack on the outer edge letting in all the heat and humidity. The main hall smelled so bad I had to hold my breath to walk through. They had no milk the first day, and the second day they ran out of cooking spray for the waffle iron, instead they offered waffle iron cleaner to cook with. I would not select this hotel in the future.

Everything was good except for the parking some big trucks parking on it and don’t let others to park or some use more that one parking spaces to park

Entry door to guest rooms hallway broken so anyone can enter building. Bathroom space very minimal. Room rates are grossly overpriced for a dingy hotel in a poor location! Definitely do NOT recommend!

Milk ran out fast and constantly on breakfast.... one day they didn't have milk left. Had dry cereal..... coffee and hot water ran out easily also. The front desk person is the one in charge of breakfast, plus other stuff... too many things for them... there should be an exclusive person of breakfast. The worst part.... on the 4th day it was a terrible smell at the place.. the worst smell ever ... it never got away.... on the good side front desk Ladies are great... both are very kind and helpful... also the room was nice....

The room was dirty and dusty, base boards peeling off and filthy, multiple stains on the sheets, and the door had a hole in it and you could see in our room from the hallway. We told to cover it with tissue paper.

The room is dirty. There are no towels in the room and the tv doesn’t work.

For the price you can’t complain. Two down falls were 1 for being 95 outside I walk into a room that was over 80. 2 ice machine either couldn’t keep up or broke but never really more than 10 room buckets of ice in it at all times. But would definitely stay again for the price

Our experience was absolutely horrible. While on vacation, our family decided to stay an extra day and get a more budget friendly hotel near the beach since we'd be coming in late and leaving early. We got in about 930pm, and it was over an hour before we got into a room. The receptionist seemed to not care at all and was on her phone most of the time. Took her almost half an hour to check the person in front of us in and then another 10 minutes for us. Park at the other building, load up our bags, get to the room, and the key doesnt work. We ended up walking to reception and back 5 times with non-working keys until we eventually had to switch rooms. The room's door was leaking grease, the room was filthy, and looked like it hadn't been maintained in quite some time. We might as well had gone with a cheap dumpy motel for the same quality and at least saved some money. Absolutely would never stay here again, nor recommend it to anyone.

Never again full of roaches

Lots of transients in the neighborhood.

The only good thing I can say was the convenience of food choices in the area.

Trash all around property, cig boxes, paper, straws, beer cans, etc. Had to dodge piles of dog poo on grass around pool area. Hotel stairs and walkway to rooms was hot(no a/c) and had strange odor. The room was okay other than floor not being swept. I had to put towels down to walk on in my room so my socks wouldn't get full of dirt/sand, etc. Hotel NEEDS an extreme makeover. A little pricey for the shape it was in.

I’m sorry to say the place was filthy!! Trash was not taken out, floor was not clean, and sheets had stains just to name a few of the many disappointments at your establishment.

This was the first time that we did not read the reviews and instead relied on the fact that it was part of Hotels.com’s selection;you should really do a better job of checking and verifying each hotel and never allow a horrible place to be included.We have never stayed at a place that has been so terrible.First, it is clearly used for prostitution and drugs.The only reason we stayed was because we got there so late and didn’t have time to look for something else.We could not see the amount of mold in the room because of the low lighting until the next morning.We did not receive any towels, not even hand towels. It was located in a very seedy area of town.We were placed, without our knowledge, into temporary rooms that were used for such prostitution, which we were told the next morning.Although we were told our room did not have microwave and a fridge which we were OK with, but later another attendee actually told us that the reason it didn’t have them was because they were in the middle of remodeling those rooms and should not have been placed in them.The AC was so loud, we were not able to sleep and then we realized that it leaked. The room was FILTHY!!! I had to wipe down the counters.It smelled like wet dog and I have a strong suspicion that the sheets were not washed!!!!We were so disgusted and disappointed that we didn’t even stay to have breakfast.The night hotel attendant was immature and had a horrible attitude. Sheila in the morning was surprisingly nice.

This was the filthiest hotel I have ever been in! There was blood on one of the blankets and white bodily fluids on the base of one of the the beds. I checked out immediately and had to find a different hotel.

We did not stay here. The adjoining rooms were on opposite sides of the hallways, smelled atrocious, doors did not work, and people were sticking needles in their arms. We could not let our children stay here. We were promised a refund but did not receive it for the deposit or for the room. I do NOT recommend.

Not supposedly be in app They ask for $100 deposit They say within 5 days I get it back If I don’t I need help

My room had no curtain while facing a car lot so it was bright all night. The AC wouldn’t stay in. No tv remote. No lightbulb in the lamp and it smelled like old Chinese food.

Everything is falling apart. The front desk agent was cooperative and she moved us to another room in slightly better condition. We've made multiple pictures when we entered to show the morning shift all the damages,because the hotel requested $100 deposit,surprisingly high amount for a room in such shape. The area around the hotel is awful. The whole setting gives a vibe of a poorly maintained motel. We are family of four and we will check out the earliest possible tomorrow morning.

This hotel should not be on your website. It’s dangerous and dirty.

IT WAS GOOD....

Bad Smell and so dirty