Residence Inn Fort Lauderdale Pompano Beach Central

Particularly Jebari, the Housekeeping Manager. His helpfulness and professionalism, is why I chose the Residence Inn over othr potential venues, and one of the many reasons why I will come back again. I had the perfect short break! Thank you.

This hotel is very clean. Bed is comfortable. You don't hear noise from other rooms. This was my second stay and plan to return.

His name is Stephen Atwell, if he is at the front desk God bless you. The person I spoke to at the front desk at check out told me that this was the second complaint received about him today. I will be filing a complaint with the manager in the morning.

Poor... gives Residence Inn a bad name

great staff :)

I have spent approximately 100 nights there in the last year and a half. I stay there when I’m working in Broward County, and they never disappoint! I’m treated like family and it feels like home, so I’m able to be super productive!

What is advertised for the room is not what you’re getting, photos on property site also show full size stove and fridge but your getting a two burner top. Beds state they’re king but definitely a queen size. Rooms were overall run down, had to move rooms due to filth and a broken toilet seat. Second room wasn’t much better but it was functional, front desk staff was awful and rude except for Tonya who really did her best to help once the first gal stepped aside.

Nothing

The property was clean This one worker that works overnight he is terrible.

I had the king size suit with kitchen, but in my room the microwave or the light or fun was not working at all. I couldn’t heated purchase food for dinner. Front desk didn’t want to change our room. I had no kettle to make cap of tea. And had no hot water to take shower at evening or the next morning. Front desk was kept telling me they can’t do nothing. That there is no manager on site. I stayed there before and it wasn’t that bad. This stay was terrible. I am very disappointed with Marriott.

Great location and amenities.

No hot water

breakfast - not enough healthy stuff

Nice room, nice beach in Pompano

Yes

Was a short travel but good place , clean easy access

Accesible, very nice , friendly staff , clean room and area

Clean room staff great great hot breakfast would definitely book again

The night man at the front desk during my check in was super helpful. I’d really like to thank him for going above and beyond and being on point with everything during check in and thru out my stay.

Very disappointed. Marriott was the only place we ever stayed for years, however this time everything looked worn. Couch cushions were so worn and sunken in couldn’t sit on them! Bathroom had huge patches of ceiling with sloppy spackle and paint that didn’t match. Halls smelled of mildew. Way too expensive for this type of decor. Unfortunately we are done staying at Marriott.

The breakfast items are standard. Not very exciting but decent.

Everything was good! Very clean. Nice breakfast…abit of daily verity.

Never booked on first floor next to work out laundry..horrible experience.vip w many residence inn experience

The room was spacious and comfortable

The person putting out the food for breakfast

Stinks

The internet was terrible

The breakfast buffet had a nice variety of items to choose from and was always hot. The very nice surprise was that they have a happy hour every night with drinks and food included which was a nice touch. 5 stars for sure

Yes

Good bed, good room, good breakfast. Odd location. It seems to be right near the freeway but you actually have to wind around on side streets to get to the location in an industrial park.

The breakfast was OK, the eating area was clean and food was ample. The lobby area was open and bright with many areas to sit. Other than that, it was not a hotel I would ever recommend. Extremely disappointed with this stay. The hotel is located in an isolated industrial park, yet charges a nightly parking fee. The property is severely outdated; the pool was freezing and dirty, with old, worn-out furniture. The room itself was a major health concern—I found black mold in the shower grout and dark moldy spots on the ceiling near the vent. The furniture was beat up, lightbulbs were burned out, and the bathroom mirror was dangerously cracked. To top it off, housekeeping and the front desk ignored our requests for basic amenities like shampoo. Not worth the money, especially for a holiday weekend. Avoid this place.

Staff super helpful, room clean and quiet, really nice stay

My room was not cleaned once during my stay. They allow people to bring dogs and leave them in the room and they bark all day. Breakfast was just inedible. There was trash in tbe hallways. Just awful

clean and attractive

We asked to change our room and they agreed. It was better for our stay.

Yes

The couch in the room had a huge stain on one cushion, mold in shower, carpets needed cleaned which made the room smell like dirty feet, when the refrigerator ran its cycle it was so very loud even throughout the night, the carpet in hallway near laundry room was full of debris and dirt, the laundry room was filthy.

Staff was very accommodating, especially Chantel.

Good service

Staff was pleasant, professional and very obliging in answering all our questions and helping us. Breakfast was great, room was clean, comfortable.

Very clean, polite staff, quiet and cozy

During my 5-night stay, my room was only cleaned twice, which was frustrating. On top of that, I requested help multiple times with a mattress for the sofa bed. Each time I was told someone would take care of it, but no one ever followed through. After several requests and no resolution, it became clear the issue wasn’t a priority. The hotel itself is fine in terms of appearance and location, but the lack of consistent housekeeping and poor follow-up from staff made the experience unpleasant. Unfortunately, because of these issues, I wouldn’t consider this a good stay, even though the hotel has potential.

In the course of a 5 day stay, our room was cleaned once. This is unacceptable!! However, the breakfast was good and overall, the staff were very good.

Great breakfast, on time!

Nothing it smelled like cigarettes and everything was damp. The staff James. It took me over an hour to check in. The room smelled like cigarettes the lobby smell like cigarettes. The bed felt wet. The carpets felt wet. It was overall disgusting.

Room amenities, size as a breakfast!

Breakfast was very good and a lot of choices.

👍👍👍

The facilities and the staff. N/A

Bad: breakfast ends early (9:00), quality of food is mediocre and very institutional, lobby was very very dirty, some (but not all) of front desk staff not helpful or pleasant

The staff was neither friendly or helpful: we booked 2 rooms and when we got there they told us the reservation was only for 1 room. They asked how I had booked the rooms and when I said it was through Expedia, they told they couldn’t do anything about that because Expedia hadn’t saved the 2 rooms, only one. I had to take my 3 daughters to sleep at my sister in law’s house because I didn’t have a room for them the first night (all of this at midnight) As it turns out the person in the front desk didn’t look at the reservation number, only my last name, the next day Expedia called the hotel a the mistake was the hotel’s. Expedia had done a great job. They didn’t do housekeeping for 2 days in a row so the halls were full of garbage bags the guests had to leave outside their rooms and it smelled. We ran out of toilet paper and there wasn’t any extra ones. Our room was a king bed with a double sofa for my son, the mattress in the sofa was terribly old and looked dirty. They didn’t leave any linen for the sofa bed and I had to go downstairs to pick them up myself. The pillow they gave me in the linen bag smelled horribly. The tissue paper box was empty. The fridge was dirty and I asked them to clean it, they didn’t. The carpet was torn. The towels were really small. The carpet in the halls looked dirty and had lots of stains.

The hotel wasn’t what I expected. The rooms looked much bigger on the pictures and it wasn’t as clean as expected.

The check in person was rude and informed us there would be housekeeping every other day, then ultimately they failed to provide housekeeping, which had to be requested again for the third day. Our room was not properly prepared at check-in (no linens for the pullout bed for our daughter). There was trash in the pullout bed. There was food caked on the walls. The bathroom was not clean-- there were visible hairs. Part of the floor drain in the shower was standing on its end, clearly broken or improperly installed. The business center was out of order. Despite requesting housekeeping the third day, the room was not cleaned at all(same dirty hair and food mess from check-in was still present). They made one bed, and replaced the towels. Addition of parking charge for a place with a surface lot in a suburban setting is greedy and unnecessary, and shady business practice. This is not a $200 + per night hotel. With these issues I would have been disappointed even at $70 per night. Management should be ashamed. Hire or train better. Charge less and clean more.

Breakfast was okay. AC worked fine. No shampoo in shower.

Location and staff NA

I booked the trip to lounge by the pool, it was in the shade and freezing. Plus hotel was right next to I-95 and in a totally industrial area

Room was not cleaned for four days after being told by desk staff room will be serviced. Managers stated " service & cleaning are 2 different things" " we can request towels at anytime just push soiled towels aside"

Suite-style room

I give the hotel a 2 the staff was not friendly on dayshift or night shift I asked for maintenance to come up and fix the light in our room. The maintenance never came asked for a set of towels they never came had to find the towels on another floor

Breakfast was good. Shower was great it was hot and had plenty of water pressure. Staff was friendly. The only down side was they were out of the water because the truck broke down. Not their fault just the only thing I could think of.

0

Room was very clean and well made up. Did not require any staff assistance but the desk personnel were all quite pleasant. The breakfast room was adequate.

Nice front desk staff.

Location is not very pretty, but still very good.

Great rooms.

I lost my phone and amazing angel Jasmine not only kept it safe but charged it!

Everything, especially Yasmine!!

Great stay

Although this is an older hotel and a bit dated, the room was clean, the bed was comfortable, and the staff was exceedingly courteous. A great value for the money.

Staff needs more personable training to make sure guest feel welcomed.

Pretty decent actually. Just the location seems to be further from everything.

We stayed there at the end of October 2025, when we arrived nobody was there to greet us at the front desk. When the young woman came to check us in she seemed to be very inconvenienced. She barely spoke to us and never smiled. Never gave us any direction at all. We found our way to the room and missed breakfast the next morning. (We had no idea of the times). The side door of the hotel next to our room was left open with a stick wedged in between it so I closed it as it was 10 pm at night and It totally freaked me out. I checked the door before bed and it was wedged open again so I mentioned it to the rude girl at the desk and she said they keep it open all night as there are people coming and going all night long. I never felt safe during my stay. I do want to mention that the rest of the staff besides that one front desk employee were extremely helpful and friendly but for safety reasons I would not stay there again.

Room cleaning and change of towels would have been appreciated.

We had a great stay at Residence Inn. The room was exceptional. The breakfast was very good.

Was amazing experience!!! Very nice hotel!

Staff and cleanliness was average. It wasn’t superb. It definitely could have been better

She went to take a shower and there was dog hair everywhere in the shower. We had to clean the shower before she could use it. The room had a slight musty smell, but I guess we got used to it after a while. The AC was cold! TV was great! Room was kind of spacious. Fridge didn’t get really cold so I had to toss out my milk products. Overall, wasn’t terrible but DEFINITELY needs to be thoroughly cleaned before guests get in.

Clean room with kitchenette, well layed out, good location, well priced

The carpet is old and dirty. The staff was cordial and nice. I think to charge for parking in Florida, specially in Pompano Beach, is completely unacceptable. Worst is that you only know that you will be charged, after your stay. If I knew they would charge for parking, I would not stayed.

Very very nice.

Room clean, staff friendly, helpful, and efficient

I messaged several times in ample amount of time and they never responded, so I lost tge payment.

Rooms were decent but common areas were not in good condition, the structure has what could be considered significant water damage.

Always enjoy my stay

very nice suite - comfortable - TV controller not operational that reduced rating -

All very good

Check in staff was not pleasant at all. Curt, and short with us. Did not tell us about breakfast or give the Wi-Fi code. We had to ask which way to go for our room. Rest of staff were very accommodating. Room carpet was in need of a good steam clean as our white socks were very dirty when we took our shoes off

Accommodations met our needs. Will stay again in the future if visiting the area.

When I got to the room. The toilet paper was almost run out and a little disgusting knowing I would be using a role of toilet paper the previous guest was using. Seeing that, we did our own cleaning of the toilet and tub due to the fact we found pubic hair in the toilet and urine stains that we had to clean ourselves.

Room was decent! Sheets felt a little grainy but other than that it was just an overnight stay.

I never ever have my incidental fees released for $50. Can you please tell me why I don’t get my money back. That’s absolutely unprofessional and unacceptable

What a wonderful experience we had staying at the Residence Inn Fort Lauderdale Pompano Beach Central. Because we were going to Butterly World, staying at the Residence Inn was the perfect choice. We received exemplary service from each person employed there and the food was amazing.

Room is really nice. Unfortunately the ceiling has a big mildew spot. That is the only thing that was negative. Bed was comfortable. Room was quiet.

I really enjoyed my stay here. I went there to clear my head and it was so peaceful. All the amenities I needed were on site and I didn't have to go anywhere. I will definitely come back.

Spacious suite

Very friendly staff. Quiet and clean large room.

N/A

Very quiet and comfortable!

One of the nicest hotel I’ve ever stayed at. So nice to have a kitchen with full size fridge/freezer. Excellent breakfast as well.

Nice place.

Surprised that the room was so big. It has everything for an extended stay. Sorry that I am only staying for one night.

The staff was very welcoming and warm. The front desk attendant extended my check out so I could shower after SCUBA diving before I got on the road home. I extremely grateful.

Overall great stay!

I

We are traveling a lot and this is one of our favorite.

We were there only for a night! First we entered in a room which was not ready, then we shifted to a new room. No help provided there. Mattress on Sofa bed was in very bad condition.

This residence inn was like the ones we would stay in. It was a older and not updated place. Service and especially the food provided was excellent. I was disappointed with the hotel shape which we would always look to stay at residence inn because we felt like we were home away from home.

😄

Lovely hotel great experience

Awesomeness me place. Great kit hen. Great breakfast

Enjoyed the hotel until I looked on my credit card account and I owed $4.14 from the hotel. Called the hotel and asked what that was and they said it's the charge for parking. Had no idea about this charge and no one told me at check-in. Usually normal hotels will tell you if there is a charge for parking. The guy I spoke to after I stayed there said it's on our website. That may be true, but why aren't you telling that to people when they check-in that don't go on your website to look at the details? Not a big fan of surprise charges. I understand its only $4.14, but warn the customer at check-in instead of assuming they read the website. Not happy with this stay because of this.

Great location, well-equipped rooms and the staff was nice

Front desk gentleman very rude

Peaceful place

Good experience

Liked the whole erxperience

There was a broken handle on the shower door which they never did fix after I told them about it. Other than that, everything was great, including the food! I would definitely stay there again!

Day staff was mean the pool was not fixed

Absolutely a great stay, I would recommend.

But overall we loved it! Wish the happy hour was on time.. we missed out..

I loved that we were at the end of the hall and the ac was wonderful

N/a

Big and spacious, plenty of amenities

Everything was clean . Confortable. Breakfast was great also. Property condition was excellent.

The staff is friendly and helpful during our transition from selling our house to move out of state. Breakfast was a hit with the kids! There are a handful of repairs needed. There’s a peg on the wall in the bathroom that reminds me of a final destination scene waiting to happen. Poor patch job on the ceiling and filthy carpets. But it did the job.

I love this place

Very great stay 😊

In a business area quite nice up to date rooms employees were very nice and helpful

Was an outstanding stay all-around. i would stay here again.

The only bad thing i have to say the hotel has some dead spots where you phone wouldn't have any services.

All was good.

However, the room was not cleaned properly Lots of dog hair, lots of people hair, the sofa in the room was dingy, stained, and broken! Dirty couch accessory pillows and old carpet on the floor. Kind of felt insulted for the price I paid the type of room I was given! I have two service pets. They are non-shedding and hypoallergenic so I don’t know if they assume because people have dogs they put everyone in a dingy dog room but my service dogs are of course fully trained And cleaner than most people. So I hope the next time I stay there if there is a next time, you will accommodate me with a much better room.

Top Notch

Well maintained. Friendly staff. Good breakfast ( better than most). Nice happy hour mon- Thursday.

Great property

Très très bien.

First room was not fully cleaned upon arrival. The young man at the desk was able to switch our room to our satisfaction. Pool is not heated (or atleast was chilly if it in fact is) and the firepit shown in the photos was not working- we were hoping to be able to sit and enjoy this. Parking lot does fill up in the evenings. Was able to find parking but we were aware of others less fortunate - not sure what the solution to this was for them.

The best hotel ever

It was a very nice hotel, great breakfast very nice room with full kitchen and living room. Great bed. Nice pool but the water was too cold to get in cause it’s not heated. It’s in an industrial area so there was nothing nearby but we would stay here again

Wonderful quiet hotel with great staff. It is easy to access and the breakfast is excellent.

Clean and quiet

I booked and paid for my room in Pompano Beach Florida. Upon arrival. We were informed that the pool would be out of service for our entire stay. I should have been notified due the booking process or offered assistance in locating a different location. While this may have Ben ok in Wisconsin or Michigan, it’s not ok in FLORIDA.

Great time besides over inflated prices because thats what they do in busy season.

Only downside was the noise factor. Being so close to the highway it’s kind of unavoidable. Not much the hotel could do about that.

The best hotel ever the people they working there they are very nice

Great place to stay very clean

Nothing special

staff for us was amazing

Excellent experience. Adaquir??? Front desk, a remarkable ambassador for everyone going and coming. Not all staff were as welcoming, helpful yes.

We enjoyed our stay.It was very peaceful and cozy

Guy (the front desk) pretty nice person and polite. The young girl in the morning shift, not polite at all. She is very rude. My husband often wakes up earlier than I and, he goes and sits minding his own business down in the lobby at all hotels, never ever been an issue, whilst I am still asleep. He got thrown out of the lobby, because the "the lobby is closed, that's why the lights are off" - We get that, she could be polite about it and no need for attitude and making noises under breath (urgh) like it's a major inconvenience. We are GUESTS, not people who walked off the streets. BREAKFAST - May as well, go to a IHG hotel or a Comfort Inn. This was awful. First and foremost the best are McKibbon group owners of this hotel, as you see the difference. Go to the one by Tampa and you, will see cheese, charcuterie boards, real good selections. This breakfast was awful, even the lids don't fix cups for coffee. As for coffee and hot water during the day. Do NOT expect it. It is "breakfast only" So, if you want a Tea or some hot water. Go to the room! They have the set up down there for "looks" ROOMS - Nice size. Bed comfy. Bathroom, 7 pubic hairs in shower, uncleaned and unsanitary. Called down to front "sorry no more rooms available. I will have someone clean up" No one came at all. NOT, Marriott standard.

Great stay and will come back again

This facility is in bad need of renovation. I was in one room on the first floor that faced the highway. It wS very noisy so I requested a room change. That room was no better. It backed on the ice machine plus the refrig in the room was very noisy. The breakfast wS very limited the first day. The rooms were not very clean.

The best hotel manager ever Chantel and also the staff they are amazing

In a very quiet location. Nice hotel

Our 2nd time staying here and just as lovely as the first.

Wow. What is going on with Marriott? Your properties are falling apart. Stop playing around with maintenance and cleaning. Get back to making your properties a home away from home. Your properties are more expensive and they are not delivering. Clean every day. Covid scam time is over.

Not So What I’ve Expected At All The Staff Were So Rude & Nasty .. Told Me To Leave Lobby For No Reason At All

I randomly stay here since it's convenient to my monthly business meeting. My vehicle was broken into a couple of years ago. Expensive construction tools were stolen. Nothing has changed. For the past couple of years it's the same issue. I witnessed another Ram Pick-up truck broken into. I spoke to the owner who went out at 1 AM and found his vehicle with the window broken and items stolen. The hotel is aware of the issue. The security guard that was suppose to be on duty was nowhere to be found. This issue is ongoing and nothing has changed. DO NOT STAY HERE IF YOU HAVE A VEHICLE. I now have my partner drop me off so I no longer park a vehicle on site. Sad!!!

Property was unclean and the room had a terrible smell.

Nice

The truth is I checked in with no hot water and I never received my deposit back

It was a quiet and safe area. The staff was great and I enjoy the breakfast every morning

Really nice staff plus clean rooms made for a great stay.

We stayed at this hotel for one night before taking a cruise out of Fort Lauderdale. The hotel is conveniently located approx. 22 min drive from the FLL Port Everglades cruise port which makes it an ideal stop. The staff is absolutely amazing; a special shoutout to Jabari Campbell at the front desk who was very kind, welcoming and helpful. Parking was easy right in front of main entrance. The hotel is located in an industrial area which looks nice, adjacent to a lake, close to the I-95 and close to the Tri-Rail. The room was clean and spacious with a comfortable bed. Breakfast was tasty and plentiful. We would definitely recommend this property and stay there again when in the area.

Stayed one night before a cruise.good breakfast.loved the egg/english muffin sandwich. Elevator was broken but staff was very apologetic. Fixed by morning.

Difficult to get in and out of property location. Mattress in pull out couch was horrible

Ok hotel, terrible location, miles from amenities

I was overcharged without my consent or knowing of being charged

- They billed me for purchases I never made. - It was hard to get housekeeping to clean our room, they would keep telling me it has been scheduled and no one showed up. - The water in the pool was extremely cold, appears that they were not running the heating / not a heated pool. - Like that they had a full size fridge and microwave. Get your own pans! The kitchen had 2 pans - one of them was so large that it did not fit the tiny stove-top which almost flush with the fridge.

Very clean hotel and staff was very helpful. I thought the breakfast could have a few more options like pancakes and waffles, but I was happy that it's available and it's a hot breakfast. Will definitely return.

They booked the room for my kids to another person while they were staying there. They rejected to give them another room…

I enjoyed my time there. Jabari at the front desk helped make my stay very enjoyable by being so friendly and helping me get the kind of room I wanted.

Actually really nice, however the streets coming in looked a bit sketchy

This is by far one of the best hotel rooms i’ve been to even when compared to some hotel rooms in Europe. The design & functionality of the room is amazing. The design is well thought out.

Staff was amazing! The continental breakfast was tasty. The location was not ideal, unless you have a rental vehicle. I thought we would be closer to the beach. Overall, our room was perfect for our short stay.

Good

Full kitchen with full sized fridge in the rooms is a nice touch when you’re traveling and plan to have a lot of food with you. Rooms are a nice size overall. Bed are okay as far as comfort levels. Breakfast was really good as well.

Friendly staff

Spacious room and comfortable bed

My kids love it

Great

Execllence service

The service

The staff is very friendly and professional. Breakfast is good.

I am so comfortable there at this point that i literally feel like I’m at home!

Nice property! We had a great time.

Overall great value!!