Motel Santa Cruz
About Motel Santa Cruz
A short distance from the Santa Cruz Beach Boardwalk and other popular area attractions, this California motel provides comfortable accommodations and 24-hour front desk service. Motel Santa Cruz is located only a short stroll from the Santa Cruz Museum of Art and History. Guests can also easily find the Monterey Bay Whale Watch as well as a number of shopping centers and restaurants. While staying at the Santa Cruz Motel can also enjoy free on-site parking as well as wireless internet access. The motel also offers on-site laundry facilities.
Amenities
- On-site dining
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Pet friendly
- Family friendly
- Smoke-free property
- In-room safe
Reviews
The hotel reviews indicate a general sentiment of dissatisfaction, with many guests expressing disappointment in the cleanliness and condition of the rooms. The majority of reviews mention issues with dirty bathrooms, stained sheets, and unpleasant smells.
- Location is convenient for some guests
- Staff is friendly in some instances
- Rooms are often described as dirty and unclean
- Unpleasant smells, including smoke and mildew, are frequently mentioned
- 0.5/5
Upon arrival, the room looked nothing like the pictures. The floor was disgusting and had to keep my shoes on because things were sticking to my feet. I’m glad I brought my own blanket because the room was so nasty I did not want to get under the blankets that came with the room. I will not be recommending or staying here again
- 2/5
Rusty refrigerator. Towels did not smell good. Doors need to be painted
- 1/5
Tweakers. Ghetto. Dirty. Smelled bad. Mold in fan.
- 3/5
Near stores and short distance walk to boardwalk. They didn’t have a bucket for ice, only left less than a half roll of toilet paper, I guess they have people living there they were loud, other than that it was a comfortable stay
- 0.5/5
Umm I guess the lady at the front was nice, but seemed very erratic. Clearly she was stressed about something We were immediately met with crazy people trying to fight us as we took our things to our room. Eventually the cops came and arrested those people for smashing someone's window. This scared my son and 2 year old niece so much they couldn't sleep. I tried to shower to relax but there was no hot water and no way to contact the front desk because signs were posted saying dont contact them until 930 am the next morning We were refunded the money for the horrible service, but I still haven't received it in my bank account. I do have a receipt she gave me for the refund. It was the craziest experience ive ever had at a hotel
- 0.5/5
I don’t reach location my hotel room got canceled before arrival time Website mention payment at property no prepayment needed
- 5/5
Comfortable beds and it was clean and well stocked. N/A
- 0.5/5
Nothing
- 1/5
I didn't like anything about this Hotel The noise all night long. This place had dirty sheets and mattress. .
- 0.5/5
It was fairly close to boardwalk. The sheets were stained there was throw up on the floor on the side of the bed from previous party that they did not clean. The air quality was very poor it got super stuffy at night. There were no chairs.
- 4/5
12 min walk to downtown and boardwalk We had the 3rd floor . Kinda rough for us since we’re walking all day at the beach and then had to lug all our luggage to the 3rd floor but other then that was not a bad location good price friendly front desk and clean
- 4/5
Location.
- 2/5
Couldnt open window, hole in blanket....you get what you pay for.
- 0.5/5
Everything is broken and scratches, floors were dirty with small garbage pieces.
- 3/5
Totally easy to find and close enough to the boardwalk if you don’t mind walking about 15 to 20 minutes to get there. I didn’t like how the motel advertise that it was Pit friendly when an only accepts service dogs with paperwork and deposit of $35 a day per dog, parking spaces were almost impossible to heart during the evenings even then, getting out of your car was a hassle with getting your luggage in or out too, the dog area to let your animal, use the restroom or run around safely was completely closed off to the guests who were staying there and who specifically needed that amenity for their animal while traveling then had to find another location somewhere to let their dogs use the bathroom and run around.
- 3/5
i liked the location and it was pretty cheap it was VERY loud being on the streetside and the manger was rude to us and yelled at her employees while we were checking in :(
- 5/5
The motel was near my work, short drive, and I felt very safe there, staying alone. The location was a busy street for a portion of the day and evening, then quiet through the night and early morning.
- 4/5
Location Conditions
- 1/5
The room was toooo small. We had two towels and the towel rug when usually its two wash rags, two hand towels, two body towels and a towel rug. A crack pipe fell out of one of the towels and broke on the floor....had a fun time picking them pieces up.
- 0.5/5
It was really horrible. My mom checked in, the room smells, it wasn’t clean. They left right away and just checked in at best western then some lady called me all mad saying did you know they just left? I’m like yes they did. The room was horrible. Honestly I want a refund
