Savannah Garden Hotel

Old hotel, needs some updating, paint, new furniture. My bedspread was stained. Pretty bad cockroaches

Passable

Very poor

Good

ROACHES !!!

ROACHES !!!

Bad

Pleasant

The room was not clean, bed bugs and insect were phycailly moving around. The lighting was not proper, different light switches were not working. The location and room size is fine.

The location and room size is fine.

Good

the best part of my stay was another guest telling me not to check in due to the incredible volume of roaches. Booking.com should have vetted this place out. this place is a shit hole. They also tried to scam $50 cash out of me for a 'security deposit'

Location Can't have any visitors

Location Can't have any visitors

Pleasant

The staff demanded a cash only deposit .

The price Mold mildew

The price Mold mildew

Bad

Pleasant

The room looked terrible and to top it off there was a roach on the wall. If I could’ve gotten a refund I would not have stayed the night. I literally went to Walmart to buy supplies to clean the room before I could sleep there.

The room looked terrible and to top it off there was a roach on the wall. If I could’ve gotten a refund I would not have stayed the night. I literally went to Walmart to buy supplies to clean the room before I could sleep there.

They made you pay a 50 CASH ONLY security fee but yet as I walked to my room there were underwear in the parking lot, my room had roaches, there was hair in the bed and the bed had cigarette burns. Guests should get paid a security fee for staying there.

They made you pay a 50 CASH ONLY security fee but yet as I walked to my room there were underwear in the parking lot, my room had roaches, there was hair in the bed and the bed had cigarette burns. Guests should get paid a security fee for staying there.

the best part of my stay was another guest telling me not to check in due to the incredible volume of roaches. Booking.com should have vetted this place out. this place is a shit hole. They also tried to scam $50 cash out of me for a 'security deposit'

None of it was likeable nor bearable

Exceptional

It right by everything so it good to be careful and safe there. I had one bad room and I had to change out my room do to bug.

It right by everything so it good to be careful and safe there. I had one bad room and I had to change out my room do to bug.

Location Asked for a $50 CASH deposit, then office was closed early morning when I left (I have informed them I was leaving early) and I had to call the emergency number and wait for a very sleepy employee to return my refund

Very dirty - no blanket - terrible WiFi

Room had roaches, bathroom and room was dirty, sheets and cigarette burn holes. And some of the light fixtures did not work.

Convenient enough I suppose Room did not look at all like the pics online. Could have been dirtier but could have been cleaner and in better shape. Shower lost hot water pretty quickly. For needing a place for a single night it was okay.

Staff was very nice and accommodating. All positive reviews.

No ice, and no vending machines.

Room was large. Heat/AC worked fine. Linens, carpet, etc., are worn. Dingy on surfaces that see a lot of contact. Located about 10-15 minutes from downtown, a straight shot down boulevards. Lots of shops around. Located next to a mil air base, so helicopters were going low overhead at times, incl. at night. Can't be beat for the price.

Location I couldn’t have visitor the run was ruined down

I love the hotel

No breakfast I wouldn't eat nothing from there it's run down old everything in it needs a make over asap. Everything in it the whole hotel needs to go.

It was available It was dirty, loud and really run down.

Both rooms I stayed in had roaches/bugs and didn't seem thoroughly cleaned. The receptionist was very nice and helpful.

Breakfast and cleaning

Nothing. Worst place I have ever seen/slept in. Staff was not helpful. They tried to get me to cancel a few times before coming and tried telling me they close at 1 am and he was leaving at 1 when I needed to check in. Bugs everywhere. Trash overflowing. Do not stay if you want any peace of mind Everything was bad

Nothing. ⭐️ 1-Star Review I had a very uncomfortable experience at this hotel and would strongly caution others before booking here. When I arrived to check in, the property was extremely filthy. The lobby and surrounding areas looked poorly maintained and not clean at all, which was already a major red flag. Things became even more concerning during check-in. The staff told me there was a cash-only deposit that was supposedly non-refundable, which I have never experienced at any legitimate hotel. That immediately made the situation feel suspicious and unprofessional. While handling my payment and ID, it appeared that they were trying to capture or write down my debit card information, which made me feel very uneasy. Because of this, I told them I no longer felt comfortable staying there and decided to leave and book somewhere else. After I said I wanted to leave, the staff became rude and difficult and initially refused to return my ID and debit card, which made the situation even more alarming. No guest should ever feel like their personal belongings or financial information are being held hostage just because they decide not to stay. Between the dirty conditions, the questionable cash deposit policy, and the way my personal information was handled, I did not feel safe completing my stay here. I left immediately and would not recommend this property to anyone. Guests should feel secure and respected when checking into a hotel, and unfortunately that was not my experience here.

The location was great. The room was full of roaches. I had to go out of my way to buy bug spray and even after using the whole can to try to rid the room of them they still kept coming out of no where.

Nothing. It was horrible. We checked out The room was filthy. Cock roaches. Rodent dropping.

Staff couldn’t find my reservation at first check in took some time. Room was clean but very noisy at night. Could hear the neighbors tv on throughout the night. Mail was very close to hotel.

Air

othing everything was good

Friendly helpful staff. Nice room. Good prices.

Cool

Convient and staff was very understanding

It was fine on the outside. The area was fine. But when we opened the door we were greeted by roaches. There were roaches on the bed, on the tv, and in the tub. There was mold on AC unit.

No phone, carpet smelled

They require cash deposit then they won't show up for checkout to collect it back. Might as well be a roach motel.

Required to leave 50$ deposit and had to be cash. I had to go to an ATM because I don’t have enough. There were cob webs on the ceiling, black hair in the bathroom drain, hair dryer was covered in a layer of dust. Also saw a small Cockroach in on the side of the desk when I was sitting in the chair. I was in the room and the cleaning people came in. Told them I didn’t need it cleaned for the day but they came in anyways and made the bed while I stood in the corner out of the way. Very awkward. Did not speak English. 1 positive is the room did not have a tv remote and the cleaning guy brought me one!

They have bedbugs i want my money back i did not stay there

We did not stay. We walked into the rooms and found over a dozen roaches in each room. The guy running the front desk was rude and disrespectful. There were fees we were not told about and they refused to give our money back even though we did not stay due to the roach infestation.

Tv remote batteries were dead, toilet wouldn't flush (bowl wouldn't refill). Tried to checkout at 6am, found out noones in the office till 8am, still no one till 9am! (Couldn't just leave as I needed to retrieve the mandatory $50 cash only deposit)

This property was not what I expected at all. There were several bugs we found throughout our stay. Upon entering the room, the room smelled of smoke, and it was obvious it was not cleaned, and the cleaning bottle was even left in the room. The toilet then started leaking water as well. There were several stains and holes in the walls.

it was nice

The stay was pretty decent . The light that’s over the sink area was out and we had to move the fridge to another spot because the socket was wasn’t working .

They will ask for cash deposit.

Just horrible. Infested with roaches. Chipped walls. Rude staff. Left the place as soon as I saw the room.

There is a surprise $50 cash deposit required at check in. Room smells musty with stains on the blankets and cigarette burns. The posted office hours are incorrect. Their office does not open until 8am which delayed my departure. Not worth the price or the trouble

I was late for check-in due to a delayed flight and had to call the emergency number 4 times before someone answered the phone to allow me to check in. I requested for maids not to come in my room yet they knocked on the door daily around 8:30am. I paid for a king bed and ended up getting two double beds. The cleanliness could’ve been better when I arrived in my room.

Its an older Motel that they are working on improving. Its very quiet and the rooms are not the top notch but, they are decent. The owners are super friendly. We enjoyed our stay and once they finish this will be a very nice place to stay

Nothing

Property in much need of a deep cleaning and repair. Also needs major pest control! Family run and very rude and disrespectful. Cleaning people do not knock before entering your room and just all around bad place. Worst hotel experience I have ever had!

Iit was a good night sleep nice and quiet but didn't like that i had to pay a deposit for the room but I got it back when we left

Nothing

Dirty bathroom Extremely old bed sheets

As soon as I checked in, the front office required me to pay a $50 cash deposit. I asked if refundable, he says yes. I never got my cash back. Upon opening up my door to my room, I flipped the light on, and HUNDREDS of ROACHES were running EVERYWHERE. I 10/10 do NOT recommend staying here. It is filthy and has a bad roach infestation.

It was good

No facial tissue, no hair dryer, not even coffee maker.

Great front desk/owners. Makes me always look forward to returning 😊

housekeeping was quite pushy telln me "chekk out?". both times i stayed... idk

thx

Good location

It was horrible

Property is good location

Man at reception was nice Room and outdoor areas worn appearing and need of updating.

Love it

Comfortable for a nights rest

I love staying at the property. The staff is great and amazing

It was vey quiet. There was mold on the dresser of draws and the carpet was sticky. But it was much better than the motel 6

The property itself isnt bad. The help at the front is the problem. We called and said our AC wouldn't stay on at 930- he said hed be right over. Never showed up. Then its too hot in the room to sleep if it keeps cutting off. I have tried to call 2 other times since then and no one is picking up.

Nice and quiet relaxing time

The parking at the hotel is terrible for someone with a truck. If you have a small car its not an issue. Desk clerk says the website says there is a $50 cash deposit, i didnt see it. So having to search for a ATM before check was inconvenient. Also, the office doesnt open until 8 a.m. so if you have to be at work before then, then you have to take off on your lunch break to get your deposit back. I mean..how inconvenient is that? If you are gonna demand a cash deposit then someone should be at the desk around 6, seeing as the majority of people have to be at work at 7a.m.

The room was Stink!!!!

Good place to stay

Nice rooms and comfortable beds only issue was the cash deposit and then having to call a number to get deposit back since office was closed for an early morning checkout

It was not very clean. Specially the bathtub

I was looking for inexpensive in the Savannah area, so in this case, you get what you pay for. Felt so old and dirty, cracked walls, odors, the towels and wash cloths were so thin and rough. I would recommend spending a bit more for a nicer hotel.

I need my money 💴 back immediately

Everything was ok

I stayed with my grandsons, we were very nervous when the door looked like it was kicked in - was made to put a $50 deposit down cuz it was prepaid - I guess you get what you paid for - I made them wear their shoes at all times - find someplace else

Over all everything

Customer service very poor

Room was very nasty an not comfortable

Horrible staff service, no service animals allowed.

They made an issue about the credit card I used and charged me an Additional cash Deposit

I killed 5 roaches in 36 hrs and asked for a room change which was next door! I bought Raid spray and sprayed the room 3x a day myself. No refunds for early departure were allowed. Def not recommend

I was unpleased they dont take cash and any 1 guest in room roaches in the bed and tub

Air conditioning was not working properly

Roaches on the room

Good value for a comfortable room

The property was clean I did not like they had no amenities at all The staff was friendly

The place needs to be shut down

After reading the reviews we were nervous, but pleasantly surprised with the staff, and the room. We had a nice stay! Thank you!

The walls n room were nasty .roaches in room

The place was not clean I had to clean my room but cover for the bed just not what I thought

Overall the room was not as clean as it should be. There was hair in the shower and thing were not dusted properly. A build up of dust and grim were on things like the doors and top of shower and the hair dryer. The towels were thin and scratchy and when asking for towels I had to ask twice and then was made to go get the towels from the office. No one would bring them to me. Beds were extremely uncomfortable and we were only given 2 pillows. For the price I was not impressed and probably won’t be back.

Got to hotel to find out there is a $100 cash deposit due on arrival. It is in the expedia site but you have to hunt for it. Nice thing is they cut it to $50 for me and was refunded when i checked out. Room wasn't bad, just old. The problem was cleanliness. There was used tampons in the trash and something black on the sheets. Spread had stains on it. Got up next morning to roaches in the bathroom. I told the front clerk who could have cared less. Was told he'd let someone know. Glad it was only a one night stay. Will not stay there again.

It’s okay if all you want is somewhere to sleep. No coffee or coffee makers available. The lady at the front desk was rude

10 out of 10 would not recommend staying at this hotel.

Good place

I like this location next to the airfield.

It was roaches in the room

I checking in and then found out my tv wasn’t working. Told the desk attendant that they can fix the next day while I was gone. Came back and wasn’t fixed. They moved me to another room. Stay was okay but this tv was bad too. Not the best stay

Great customer service

The bed had a small mattress and no box strings so I stayed anyway. 2nd day the water run slow so i told the manager and he came to the room and the knob cone off in his hand and he accused me of breaking it. He was very rude from the 1st time we arrived. I left after the first day and lost 2 days and had to get another hotel. Expedia.com should be ashamed that they let hotels like this book through their website. The pictures of the hotel on the website is false also.

The air conditioner was right at the bed and blowing right in your face and regulated often on with issues the TV had analog channels very few in the room had a bad smell that they tried to cover up with a chemical spray will not stay there again

Very noisy, room had roaches, bed spread had a cigarette burn in it, room smelled like mildew, vagrants roaming around property. I do not recommend staying at this property

The "staff" there is terrible. Extremely rude family that owns and runs could care less. Its location and halfway renovations are the only swving grace. The young woman at the desk is awful. Please don't open a business if you hate your customers.

Horrible!!

10 dollar charge on my card. I’m unsure why? They came in our room while we were gone. I’ve never had that happen at any hotel I’ve stayed at. We were only there 2 days they had no reason to clean.

This was the worse hotel i EVER stayed at. Dirty, very scary area, roaches,roaches,roaches and more roaches!!!!! Roaches on the wall, on the floor, on the table, in the tub, jus disgusting!! Please don’t stay here. I couldn’t even take a shower. The tub was filthy!!

It’s very dirty and in a sketchy area.

This was NOTHING like the advertisements. The room smelled like stale cigarettes and the rooms were awful. The bed is similar to a mattress from a jail cell. I felt like I was in the projects. We stayed for a total of 5 minutes and left to find another hotel.

If I only knew they rented these out long-term with people living there all the time I would’ve never stayed, on top of that the room smelled like cat urine!

Everything was updated , clean ,quiet and the staff are always friendly i love staying here when i come in town i truly recommend my friends and family to stay here when visiting.

Overall clean, but the toilet was loose.

The people was good.

Very nice and comfortable

We booked on line and when we got there we had to pay a no smoking deposit, no pool, no breakfast, ice machine far and no elevator. We had to walk up to 3rd floor. Never again

They did not informed us they had major roof construction going on. Super loud noises and limited parking and walking because roofing materials and nails coming down on all side etc. the receptionist put us in the room… that the contractors are using!!! When we let the receptionist know about it, he challenged us!!! The manager gave us a different room… right next to their room!!! We where too tried and everywhere else was booked… smoke detectors unplugged, bed was not a “bed”. You can feel the rods underneath it… drains where clogged, bed had hair (like someone hair a hair cut), carpet look and smell like it never been clean. And the list went on… the manager didn’t want to comp or say about sorry for this or that… then she spoken in Hindi to another person as if she was pissed at us… we know discrimination in any language. My wife and I will not be going back and we will share our experience. This was our first day of our honeymoon making our way to the islands.

The place was ok for one night but not the best location and the hotel was in need of updating.

You can tell the room was remodeled by the fact there's still holes in the wall. There was only one small trash can in the bathroom. The shower head is just protruding from the wall, no covering. The handle that's normally in the shower was missing thus the holes were exposed and rusty. The tub was also dirty. They give you a list of over 30 channels available, yet there's really only 7 tops, and one is the news in KS! Definitely was not with the price I paid.

room was filthy and awful i walked right back out—

Do not plan to stay here again. Mattress was thin and it felt like you were laying on the floor. Pillows were half the size of a normal pillow and quickly went flat. Carpet was torn and stained. There was no place to hang your clothes in the room. Curtains/drapes were nasty and torn.Smoke detector was broken and dangling on the wall, open. There was a leak in the ceiling. The towels in the bathroom were thin and did not appear to be clean (clumps of hair on towels). Bed spread had burned holes in it. No coffee pot, cups, etc... in the room.

The hotel room smelled like smoke. The bathroom was not clean. When we arrived they were just then cleaning the room and they knocked on the door 45 minutes before check out telling us we had to leave. It was not a pleasant stay. I definitely would not recommend.

The furniture was stained and worn. The room was not clean. It smelled like smoke. The bedding was horrible. And it seemed like drug deals were happening outside. Cars would come up and honk and someone would come out to them all night long. It was terrible.

As you can see in my pictures, there was popcorn all over the ground/it clearly hadn't been properly cleaned in a very long time, an insanely gross smell in the room, an absurd amount of dust - making it very difficult and uncomfortable to breathe in, it was right next to a pretty busy road so you can hear cars zooming by ALL night and the area felt extremely unsafe. I was so hesitant to leave my car here overnight and it ultimately ruined my experience in Savannah. Don't get me wrong, I love saving money and this seemed like it would have been okay, but it was truthfully miserable. Ultimately, I learned that it is always worth spending a little bit more just to have that peace of mind. If you want to learn for yourself, be their guest - but I won't ever again. (<--- That last part was thought of on the spot lol)

The room had a stale, moldy odor. The carpets looked as if they had never been cleaned.

Staff was rude and inconsiderate. Property leaves much to be desired. I would not stay there again and i warn anyone who is thinking of stsying here to run.

Nice staff. Good location. Terrible beds and Analog TV from the 1980s. It looked like it was raining on the TV.

The sign above the check in desk: ONCE YOU PAY YOU CAN'T GET YOUR MONEY BACK. Then I found out why.... The bed was an old mattress with an inch of separate foam on top. The sheets were threadbare and very old. The pillows had no conformation and were very small and quite old. There was no firmness or shape. I was fearful I'd get bedbugs. The towels couldnt dry us they werr so thin. The tv was broken and we were unable to get any news or movie channels. THERE WAS NO COFFEE MAKER but there was a frig and microwave. I imagine some people who are hard up live there. I saw several situations. I pd $135 but the room had dropped to $58 that weekend. The furniture was new so I think that was done for a photo op. I hardly slept and at 5:30am woke my husband so we could get out. One cant take photos that would reveal sheets, pillows it towels.

Loved

It was an okay place. It wasn’t filthy. It was an older model. The rooms were small. It served our purposes.

I like that the room was clean and the staff was very polite. It was annoying that one of the beds is against the wall where the AC/Heater is located, so we didn't use it because it will blow directly on the person sleeping there. Also, the beds where not comfortable.