Comfort Inn & Suites Spartanburg North
About Comfort Inn & Suites Spartanburg North
The Comfort Inn & Suites hotel is located on Interstate 85. This hotel is only four miles from the heart of the city and downtown Spartanburg, and just three miles from Spartanburg Regional Hospital, Mary Black Memorial Hospital and Sherman College of Straight Chiropractic. The University of South Carolina Upstate, Converse College and Wofford College are within five miles and the Greenville-Spartanburg International Airport is only 18 miles away. Additional nearby attractions include Cowpens National Battlefield, featuring a Revolutionary War museum and walking tour; the Zentrum museum, located next to the only BMW plant in the United States, showcasing the past, present and future of BMW; and Hollywild Animal Park, home to nearly 500 rare and exotic animals. Nearby businesses include Milliken & Company and QS/1. Guests can appreciate the many hotel features and amenities, including free high-speed Internet access in all rooms, free weekday newspaper, fitness center and outdoor pool. A free hot continental breakfast is offered. Business travelers can appreciate conveniences like spacious work desks and voice mail. A business center featuring a computer with Internet access, and copy and fax services is located on the property. All guest rooms are well-appointed and come equipped with coffee makers, microwaves, refrigerators, irons, ironing boards, hair dryers, and cable television with more than 70 channels including free HBO. Coin-operated laundry facilities and valet cleaning services are provided on the premises for added guest convenience.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel reviews are mixed, with guests expressing both satisfaction and dissatisfaction. Many guests appreciated the friendly staff, clean rooms, and convenient location, but several guests had issues with uncleanliness, poor customer service, and outdated facilities.
- Friendly staff
- Clean rooms in some instances
- Uncleanliness reported in many reviews
- Poor customer service
- 0.5/5
looked nice on the outside Carpet at elevators is worn that there is no color left needs to be replaced. shower, toilet and bathroom floor had hair everywhere, looked like the room had not been cleaned. The carpet in the room is nasty felt dirty when walking on it. There were 2 guys talking /fighting very loudly in the parking lot when I arrived. i packed and left no one at the front desk acknowledge me as i dropped my room key cards. i booked at another hotel and was so much better
- 3/5
Manager on Friday the 12th of June "evening shift" made everyone around 15 people get out of the pool at 8:30pm. Everyone was cooling off and relaxing in 90 plus degree weather. Sad we could not relax and have a good time.
- 4/5
Very good
- 4/5
Very good
- 3.5/5
Good
- 2.5/5
Passable
- 5/5
Exceptional
- 1/5
The beds was not clean floors dirty I was. Moved to a driffent room still not clean I would never return or remind my friends or family never to stay there
- 4.5/5
Superb
- 4/5
The breakfast was good.
- 0.5/5
Bad
- 5/5
Exceptional
- 0.5/5
The sheets were dirty. It had crumbs in the bed. The comforter was covered in hair. There was a bag of brake pads still left in the room from the previous person I suppose. The location was questionable. The Carpet was awful. You could smell marijuana in the elevator.
- 0.5/5
The sheets were dirty. It had crumbs in the bed. The comforter was covered in hair. There was a bag of brake pads still left in the room from the previous person I suppose. The location was questionable. The Carpet was awful. You could smell marijuana in the elevator.
- 0.5/5
Nothing Staff steal my property
- 4/5
Very good
- 0.5/5
Nothing Staff steal my property
- 2/5
Took three different room tries to get us in a room. First room we were to be in was having an ozone treatment. Second room had not been cleaned thoroughly. Third room which we finally stayed in had a disconnected fire alarm and no nozzle on the water connector. I took a picture of this. Tara who was working the front desk was excellent in trying to help us. She said management was going to offer us a discount but haven't seen it come through yet.
- 0.5/5
Absolutely nothing! So many things were wrong. 1. Dirty towels 2. Dirty Microwave 3. Molded can of opened tuna beside and under the couch 4. Food from previous stays were in freezer 5. The entire 2nd floor smelled of marijuana 6. NO WAY anyone should want to eat the breakfast. Hotel had a posted sanitation grade B
- 0.5/5
Absolutely nothing! So many things were wrong. 1. Dirty towels 2. Dirty Microwave 3. Molded can of opened tuna beside and under the couch 4. Food from previous stays were in freezer 5. The entire 2nd floor smelled of marijuana 6. NO WAY anyone should want to eat the breakfast. Hotel had a posted sanitation grade B
- 0.5/5
I have nothing that I like. Customer service named Ravi laughed that he couldn’t help me and didn’t say sorry. The room was nasty with buggers on the wall and curtains. Trash over on the floor. Breakfast sucked too.
- 0.5/5
I have nothing that I like. Customer service named Ravi laughed that he couldn’t help me and didn’t say sorry. The room was nasty with buggers on the wall and curtains. Trash over on the floor. Breakfast sucked too.
- 1/5
The look of it outside was a beautiful area. But your staff are extremely dry an rude. That's where you start to feel not so comfortable. I had the hot tub suite. There was trash behind both night stands. One of them was covered in something sticky. I had to clean it. Beside the tub was chunks of drywall and powder on the floor. Like they had patched a hole but didn't clean up after. The top sheet on the bed had stains on it like it hadn't been cleaned in awhile. Oh an the hair in the fridge an freezer is disgusting. Do the maids really get paid to do that bad of a job. Because if so you should think about hiring someone who maybe gives a crap. The manager / owner should care more too. An yes I took pictures of the trash left behind from the last guest. I took pictures of everything.
- 1/5
The look of it outside was a beautiful area. But your staff are extremely dry an rude. That's where you start to feel not so comfortable. I had the hot tub suite. There was trash behind both night stands. One of them was covered in something sticky. I had to clean it. Beside the tub was chunks of drywall and powder on the floor. Like they had patched a hole but didn't clean up after. The top sheet on the bed had stains on it like it hadn't been cleaned in awhile. Oh an the hair in the fridge an freezer is disgusting. Do the maids really get paid to do that bad of a job. Because if so you should think about hiring someone who maybe gives a crap. The manager / owner should care more too. An yes I took pictures of the trash left behind from the last guest. I took pictures of everything.
- 2/5
Reguler fasilities
- 4/5
The hotel is older. Looks like they are slowly renovating. Room was ok. Needed a deep clean. Our room smelled strongly of something like fabric softener. Staff was pleasant and efficient. Breakfast was good, eggs and sausage were hot and they have several other items as well. Very convenient to highway 85.
- 3/5
Bed was hard
- 5/5
We didn’t eat the breakfast so I can’t comment on it. The staff was great and very helpful. Everything was clean and very quiet.
- 4/5
Everything was good
- 3/5
Had a good nights rest.
- 1/5
Me and my husband visited and stayed in the hotel for less than 2 hours. The room was not cleaned very well or hasn’t been occupied in a long time. My husband tried to take a nap and woke up 30 minutes into the nap scratching his arm- there were bed bugs. We left immediately. The only good thing was the Staff was very friendly.
- 1/5
I have no clue how this place has positive reviews. It is literally filthy. I have nothing good to say.
- 1/5
Very outdated and in need of repairs.The carpet needs to be replaced, the comforter was staiined, the blow dryer was very old. The hotel is right by the road and interstate so heard traffic all night. As well as people being very loud. Would not stay again.
- 3/5
Room was non smoking, but it smelled of smoke. Maybe not recently, but it was in t
- 3/5
Old and in need of a refresher.
- 5/5
Check in/out was quick and easy. We had a king room with the jacuzzi tub. The downside was the jets didn’t work in our tub. Also we only had 4 small pillows for the king bed. When asked for an additional pillow, we were told they didn’t have any extras. Other than that all was good.
- 4/5
Everything was just what we needed except tne bed was noisy. Reallly noisy.
- 3/5
Some parts of the Hotel was well maintained but the ice machine was dirty and the faucet in the room had water damage. The bath mat was ripped. The ice bucket was dirty. The bed was comfortable. The room overall was clean.
- 3/5
The hotel is in very shabby condition. A hole in our bathroom door had duct tape over it. The furniture was all chipped and dented. The bathroom was not well cleaned. The entire room reeked of stale cigarette smoke. The air conditioner did not work well and we were warm all night. I would not stay here in the future. Staff (Tara) was nice at check in, but the man at the desk in the morning did not acknowledge us at all as we left.
- 1/5
We ended up leaving no sooner than we arrived. Not what we expected. Not very clean. 2 rooms 4 Queen beds had hair and stains on bedding. Patches of carpet missing and smelled like a smoking room. Piles of animal hair on the carpet. Outside the room patch of carpet in front of just about every room on floor 2. Rust on bottom of bathroom door frame. The place could use about 5 to 6 deep-cleanings, maybe
- 5/5
Quiet room, nice gym,
- 1/5
Management was hostile in that he would not accomodate a room change. A change that was reserved and just across the hall from our existing room. The change was driven by the very heavy traffic sound from I85 which could not be drowned out with the AC running and a sound machine. They said the rooms were sound proofed. NOT! He would not permit any conversation with house keeping to confirm our new room was ready and then asked us to leave the property because we talked to the nice ladies in our hallway which confirmed our new room was ready for us to move in. He was being intolerant which is an understatement..dictatorial is not a word you often hear in staying at a hotel. The rooms were run down, rusty metal and, had a smell and the breakfast offering not that of an accommodating hotel. Had to buy coffee elsewhere. They need remodeling and new management at a minimum. We will avoid this establishment.
- 2/5
The handicap accessible suite did NOT have an in-room sofa like the other suites (which is a violation of ADA), the photos conveniently hide that fact. This was one of the main reasons I chose this hotel. Woman at the front desk, I think was going to move us, but we needed the handicap room for the grab bars at the toilet and shower. We asked to borrow a chair for my mobility-challenged dad to sit in the room, and was told a firm NO (we had to buy a $60 Walmart lawn chair). Furniture was huge and dated. A lot of workers stay here so it's crowded at breakfast. Entry and bath tiles were filthy and gray, which my sister scrubbed clean for an hour. They have a grade B in food service, and the sausage gave my dad diarrhea, we had to buy kaopectate. The housekeeping manager was a sweetheart, and took good care of us! And the gentleman who checked us out was very nice.
- 4/5
The room was neat and clean,I was happy with my stay
- 2/5
They should clean there rooms better they don't vacuum there f loors or make sure things are clean
- 4/5
Needs a washer and dryer on site
- 3/5
Room was clean and tv was good size. Room phone didn't work when i tried to call front desk. No shampoo even went to front desk and requested shampoo no small one use available, said Room service would replace one of the conditioners with shampoo. That didn't happen 😕. Room is dated older style bed and small pillows. Breakfast was Okay but not above average i wouldn't call it a buffet. Hotel seems to attract people that drink a lot and they can be noisy
- 5/5
Yes
- 5/5
Clean room staff great breakfast was very good.Good location.
- 3/5
Shower made a loud screaming noise and there were hairs on the bed. The front desk person was very nice.
- 3/5
The receptionist was cold and boring.
- 3/5
Cleanlieness
- 3/5
My room was dirty, the remote didnt work for the tv, the phone in the room wasnt even plugged in, then we plugged it in didnt even work. Was to be a NON smoking room realed of cigarettes
- 1/5
Room smelled, hairs in bathroom, paint chips, rust in bathroom, many pieces of furniture in need of repair. This was the worst experience I’ve had booking through this app. We didn’t even stay and ended up driving back in the middle of the night.
- 1/5
Bad smell. Did not look like the pictures. Bathroom was very old and gross. Did not clean our room even when asked. Very dim and old room.
- 2/5
I stayed here last year and it was fine, not anymore. I arrived around 1:30 and attempted to check in, even though check in says 3. The manager said no to me checking in, didn’t even look to see if my room was ready. The hallway carpets were worn out, the door frames were rusty, breakfast was the same both days- powered eggs and sausage. The hot water for tea was Luke warm. Tables were not clean. Chairs were worn out, trash can looked like it was found dumpster diving. Attempted to get 3 more towels as staff was cleaning rooms. I was told I had to wait they didn’t have enough, they needed to do laundry. People walking and talking all night long up and down the hallway. I would not stay here again.
- 4/5
The staff was really nice. The hotel overall was clean. This place can stand a little deeper cleaning, the carpet in the room gave me the creeps to be honest. I just kept shoes on ant time I walked.
- 5/5
Great hotel!!
- 2/5
Our room was just ok. The bathroom door had some weird damage that looked poorly repaired. Bed comfort was not great and water pressure was low. The main reason the stay was bad was due to the highway noise in our room. It felt like the window was open because of how loud the passing traffic was on 85. I dont know how to fix that, but i personally couldnt stay here again due to that issue alone. In the morning, the breakfast was standard hotel offerings, the food was hot, breakfast area clean and the maintainance man and the ladies keeping up with the breakfast area were all friendly and greeted me with s good morning,how are you. That was nice. The man behind the desk gave us a friendly wave as we left, which was also appreciated.
- 5/5
Comfortable beds with great pillows. Clean and updated bathroom with great shower head. Good breakfast presented with care. Felt refreshed when I left.
- 3/5
Just okay. Price was good and it served its purpose for the night. Kind of smelled like mildew in the room.
- 5/5
Great location and nice place to stay especially for the price, very reasonable!
- 5/5
Nice large room (king), wonderful bedding, clean room and bathroom, large TV. Had an enjoyable stay. Only negative was thin walls. But it didnt disturb our sleep.
- 1/5
The room was absolutely disgusting. I paid for 2 nights and didn't even stay 30 minutes. I was refunded one night but should have been refunded both night's
- 5/5
Very comfortable beds quiet clean room they weren’t skimpy with towels or other supplies and really put a lot into their Christmas tree - not the bare minimum like most places these days and location for traveling is perfect! We stayed here twice & plan to again! Also the price was very reasonable!
- 4/5
Room was decent. Close to stadium. Bug in the bathroom was an unexpected surprise.
- 5/5
Yes
- 1/5
They charge too much for the breakable fee, and the towels were very dirty I will never stay there again
- 1/5
Bedding was stained and dirty . Hair on the bed. Carpeting in rooms and hallway were sticky?!?? Whole property smelled like smoke including the rooms mirror in room was stapled together! We couldn’t sleep. Heavy maruijuana use in parking lot. Whole property needs a gutting and renovation. Will not recommend or ever stay here again
- 3/5
The room was clean and the staff friendly but me having to wait days for my deposit to be returned doesn't sit right with me if y'all needed a loan you could have asked.
- 4/5
Room was very clean and staff were very Polite, we enjoyed our stay
- 2/5
Bathroom needs love... Wall paint chips.. Shower needs love(didn't even take a shower)... Baseboards neglected ...poor selection for soap 2 mini circles 😳 makeup wipes (waste didn't need) lotion dispenser attached to wall but no soap or shampoo wth
- 5/5
Great staff, Great room, Hot breakfast,
- 4/5
Nice room. Needs new carpet and the walls cleaned
- 4/5
Pool was closed.
- 5/5
Clean and breakfast was good.
- 3/5
Not happy with the metal box springs replacement. Every time you moved it groaned and woke us up.
- 4/5
Yes, all the above very good service, thanks for making our stay comfortable.
- 5/5
Clean Room, Friendly staff, Good Breakfast
- 1/5
The room was dirty. It had mold. I went to front desk Ana I checked 2 other rooms . One on first floor and the other on 3rd floor. Both rooms was dirty. So I had to keep the first room that was assigned to me 201. We had to clean the whole room. It was a lot of build up. I’m not comfortable at all
- 5/5
Allowed early checkin, clean & nice room
- 3/5
Nice place, needs a refresh
- 4/5
Met our needs for the price. The property is heavily used and has a “tired” appearance and is ready for some upgrades. But functionally is fine.
- 3/5
Room was musty and smelly harsly worked and coildnt hatdly breath
- 2/5
Check in was fine. The room had a very musty/mildew smell. The room was super noisy with the highway. Stains on the sheets. Bath tub was patched up and in bad shape.
- 4/5
Clean room. Breakfast ok
- 3/5
Carpet in hallways in poor condition. Smelled musty. Bed were too high.
- 5/5
Nice
- 5/5
Quick and easy. Good price, seemingly safe location, decent breakfast, comfortable bed.
- 5/5
Very clean
- 5/5
No issues ..
- 3/5
Hotel was ok for quick trip. I would rate it 2.5 stars…. Ice machine wasn’t located on my floor so I had to go up or down. Parking lot felt a lil scary since I was traveling alone but it sufficed. Bed was VERY comfortable.
- 4/5
The audacity to charge a deposit that costs more than the poorly maintained room is just atrocious! There was a patched hole in my bathroom door that looked like they just stuffed it with random material and threw some glue on it to make it stick. The furniture is outdated and dingy. The hallway leading to the rooms are tattered and desperately needs replacement. LOWER THE DEPOSIT TO MATCH THE QUALITY OF THE ROOMS!!
- 5/5
Quiet Clean
- 2/5
My curtains would not close. The bathroom had stuff on the floor and the toilet paper was not restocked. There is rust all in the bathroom on the walls door is crazy. But the fact that a man walked in my room at 7 am this morning is diabolical. Never again. As a female and a male to just walk in my room is not safe. If I was sleep then what. The only reason he turned around was because he heard me up texting. But this is unacceptable the lady at the front desk was very nonchalant and kind of rude.
- 2/5
Older hotel that needs sone updating. The elevator did not work the whole time we were there.
- 3/5
Not worth the price we paid per night paid.
- 1/5
Extremely smelly room, turned out to be mold and a health hazard. Ac vents moldy, ac not working, elevator not working, unhelpful staff. Had to bail out soon after checking due to smell and extreme heat. Staff not willing to do refund—most horrible hotel experience ever.
- 4/5
Elevator was still broke, but I did get able to get the room I requested
- 2/5
The elevator was broke. I had to climb steps. I requested the first floor. I did not get it the first room I went to the air conditioning didn’t work so they had to change me to another one and normally it’s not like this, but it’s got to wear when I go to this one particular place they’re not very customer oriented anymore
- 2/5
The place was average and fine to stay at but the rooms not clean. I will add pictures. I told the desk but nothing happened. Also two things of used soap in the top corner of the shower kinda gross!
- 5/5
Lady at the front desk was so nice. She was a pleasure to talk to. Said I reminded her for her PE teacher. I assume he was a good-looking man lol. Good location and we enjoyed the pool.
- 1/5
I didn’t enjoy my stay and I tried to cancel an hour after I booked bc the map lied about the location so I never got to check in so I wrote you guys to change my reservation that was no help so I had to sleep in my car yesterday night and no I didn’t enjoy the stay nor did I get to check In and I want my money back
- 4/5
Elevator was not working but everything else was great.
- 3/5
The room was ok but needed an update. For example, filthy lamp shades.
- 3/5
The night shift staff not great. I feel like I was tricked into buying an extra day since they wouldnt let me check in at 2am when I booked the reservation 30 min prior. Not willing to help me at all and had no problem turning us away at that hr unless I forked over the money to buy a stay that started yesterday (which was not an option online). I was even told I would have to check out 11am even though I had a booking for the next day apparently, i which i would have to recheck in at 3pm. Idk... it was the most confusing thing but at 2am I just wanted to sleep. Not a super clean room. Breakfast was the standard with surprisingly good yogurt. Pool was fun but could use some maintenance. Day shift desk clerk was very helpful.
- 1/5
Worse stay ever. Power went out and the elevator never worked again. The air conditioning quit working and the room was so HOT. Didn’t have any air movement or anything until 3am. When I asked for a discount they gave me 20%. No where near enough. Would never stay there again or recommend.
- 5/5
Good overnight stop. Clean. New showers. Eggs, sausage, aand waffles for breakfast.
- 5/5
Room was clean and staff was very friendly bathroom could've been cleaner and pull out couch could've been made better and clean Breakfast could've had better selections and something other then pork sausage.
- 1/5
The hotel was generally dirty. Hall carpets were in very poor condition (holes, rips.) The plumbing that was visible was not done by a professional (I am not a plumber). Poor caulking installation... When I asked if I could purchase a soda, the reaction from the desk person was I was putting her out. I'm actually canceling my reservation with another Choice hotel doe to this stay.
- 5/5
Awesome place
- 4/5
Breakfast ran out of eggs and sausage too early for a Sunday morning!
- 5/5
The gentleman at the front desk was very polite and helpful.
- 5/5
It was convenient although it is quite the maze to get to it.
- 1/5
I checked in with my kids at 1:38 a.m and I checked out at 1:45a.m this place is disgusting it was blood on the floors and bedding someone left clothes
- 5/5
Great stay. Only suggestions are, need exhaust fan in bathroom and more convenient location for toilet paper roll. Beds and pillows are wonderful! Staff very accommodating.
- 5/5
Ok stay
- 5/5
Good location and the cleaning staff looked very happy to help
- 5/5
Amazing hotel
- 5/5
I really enjoyed my stay
- 2/5
The pool was over run with what seemed to be employee family members. Aswell as rooms giving out to family. Weed smell in my room due to neighboring guest. Very outdated floors/tile. Price was good but def won’t be returning
- 3/5
The hotel could use some upgrades for sure. The bed was so high to get into that my husband threw his back out. Not the worst but not great either.
- 5/5
The staff was very friendly and helpful. The room and community spaces were super clean.
- 5/5
Good condition + comfortable + good amenities
- 4/5
Close to interstate highways
- 2/5
This stay was not the best. We reserved 2 rooms and they smelled awful. The double beds were hard as rocks. The check in took forever and had a line of people waiting. The air in the other room barely worked and it was very hot. No other rooms were available to switch so we just had to deal with it. I was not happy with this stay at all.
- 5/5
Staff was friendly. Room was clean.
- 3/5
The elevator broke and rooms have pee smell
- 3/5
The common areas were mostly clean and in order. Our room and hallway were very run down and in disrepair. Large holes throughout the carpet, worn and tattered bedding, broken furnishings.
- 3/5
It’s normally nice but this time I smelled marijuana really bad on the floor. I stayed home and I stayed on the third floor. I stay there a lot of work, so I’m usually there once a week or last week.
- 2/5
I arrived at 1 pm and was told check-in was 3pm. I said I understood and went to lunch with my family. We arrived back at the hotel at 2:45 because my son had a military function at 4 and we had to shower. There was not anyone in the lobby and were told we had to wait until 3pm. Between 2:45 and 3 there were three other people who came to check in. We all sat there with our luggage until 3pm and then had to get in line to check in. In all my years of traveling I have never waited in line when the rooms are available. I understand the 3 pm check in but we all just sat there along with the worker just sitting there until 3 pm until four of us now had to start the process. Please let me know if this is normal protocol and I will be sure to stay somewhere else! It was not because rooms were not ready or it was busy. The worker sat there and looked at all of us until 3 pm. Please advise!
- 3/5
Ice machine didn't work. Night help not very friendly. Morning help very nice. Stain on bedspread. Safety lock inadequate
- 5/5
The staff was kind and helpful and the room was clean. The beds were comfortable and it was a great cost!
- 4/5
We had some hiccups with the first room, but the g
- 5/5
The breakfast was good, and the staff were super friendly and helpful.
- 4/5
. The check in woman was great! Glad breakfast was provided. Husband did not like short pillows on a king size bed. Not a biggies with me.
- 3/5
Staff were friendly and responsive. Our room smelled like a wet dog when we first arrived. We asked the next day for the linens to be changed because they smelled sour. When we returned, the linens were changed. The room smelled of cigarette when we returned. The breakfast was good, good coffee and options. It was convenient for our quick trip to Spartanburg for college visits and not too expensive. Parking was great. Food located close to property. The noise from traffic on I-85 was all night long. It was ok for the price and amenities.
- 4/5
Quiet area.
- 5/5
Nice
- 5/5
Quiet, very professional front desk staff
- 1/5
I did not stay at the Comfort Inn, in Spartanburg, SC although I attempted to reserve a room in Gaffney, SC. The screen continued to reflect Spartanburg, SC. I attempted to reserve a room for a two day stay. I selected "pay at property." I received a notice from my banking institution of a withdrawal of $244.01 immediately. I contacted Expedia immediately and was informed the pay at property, prepaid are the same options. I informed the Rep that was not the option I selected. The Rep states will need to reach the hotel "front office" for refund approval...but could never get anyone on the phone. I attempted to call for 3.5 hours and could not get anyone on the phone. Here we go 80 hours later they informed me via email they would not refund my money. Keep in mind, I did not stay at the hotel not one night and no one has contacted me back to discuss this matter as of to date. This is my story, and my opinion is BUYERS BE AWARE WITH COMFORT INN HOTELS!
- 1/5
Convenient
- 1/5
The hotel service front desk it’s garbage! Rude and the behavior was unacceptable to Check in take about 60 min and then I pay 3 rooms for 3 persons and they pretend to put all of us together so shady
- 5/5
Thanks
- 2/5
Dirty and worn out carpet, I would say the entire hotel. Dirty bathroom, dirty trash can in the hallway. I don’t recommend this hotel at all.
- 4/5
The overall stay was good. There were some folks on the same floor that were loud but they toned it down later in the evening. The front desk clerk was very nice. The bed was so comfortable that I didn't want to get out of it the morning of checkout. The only negative to me was the breakfast options. It was carb heavy so I didn't eat breakfast there.
- 3/5
All was well
- 4/5
The woman at the front desk never said a word to us after a few minutes the guy sitting off yo the side came over to help us. I have no idea what she was doing. Everybody else in the hotel was super nice and cordial
- 5/5
Great place clean and well located
- 4/5
Nice
- 5/5
Very impressed. Very clean very nice mattresses. Very nice staff.
- 5/5
Quit good place stay
- 5/5
Clean, quiet, convenient
- 5/5
Great place,clean,friendly staff.
- 5/5
Easy off and back on.
- 4/5
Thank
- 5/5
Nice
- 4/5
The staff was very friendly and helpful. My room was clean, the bed very comfortable and the refrigerator freezer worked well.
- 3/5
Staff was friendly and helpful. There were people playing loud music all night and the hotel is in need of repairs and deep cleaning
- 5/5
When in the area I always choose this hotel. It’s right beside a QT and right off the highway. Also great communication with staff and my family is part Jamaican so I love talking with the front desk check in! Rooms are clean and very decent for the money and with a jacuzzi for my relaxation!
- 5/5
Convenient
- 5/5
Simple and quiet
- 2/5
The property is very outdated but this was reflected in the price. Ravi was helpful getting us checked in an hour before the official check in time. However, the room's A/C unit did not work properly. Remote control for the TV didn't work. Found a roach crawling on the nightstand. The fitness was basically shoved into a small storage room.
- 4/5
Our room was clean. The closet door did not have a knob so the sharp screw was sticking out, hard to open and close. Breakfast was ok, butter doesn't need to be so hard it doesnt soread.
- 4/5
Good poace
- 5/5
For the first time I had a room with a hot tub and after 10 hours of driving straight there it was the "Best" decision ever made. The Jacuzzi tub worked great on my back and legs to relax me and able to fall asleep easier then ever before. I was also able to turn the TV around and watch a movie. It was awesome. So are the people who work there !!! Breakfast was good also. Easy to get on + off the highway. I suggest you try this type of room if you drive as much as I do .
- 5/5
The young lady @front desk were pleasant and friendly. She greeted me with a friendly smile that made me feel welcome. Can’t remember here name during check in..
- 5/5
Price was reasonable and located near resturants within walking sistance. Enjoyed the stay.
- 4/5
Thank for place to rest.
- 5/5
Property was renovated but our room has a moldy smell. Its possibly the carpet. I think all hotels should upgrade to flooring instead of carpet. When visitors have pet's it tends to leave a smell in carpets
- 4/5
I was little nervous in booking this hotel because of some recent reviews, but we had a great experience. It's an older hotel, and it shows in some areas. But, the room felt clean, comfortable bed, pleasant staff. The pool was still closed, though that didn't matter to us. Overall, a good deal for a very short stay in Spartanburg.
- 3/5
The lady that checked us in was so very nice!
- 4/5
It was good
- 5/5
Good staff
- 5/5
Very nice king suite. Comfortably bed and pillows. Nice bathroom and towels. Great shower water pressure. Breakfast was delicious everyday I was there. I was here to set things up for my move to the area. Would stay here again. Will also book this hotel for friends or family when visiting the area.
- 5/5
Enjoyed our stay
- 1/5
I tried to cancel my reservation within 12 hours of making the reservation and Expedia followed up with the Comfort Inn & Suites 4 times and they never gave in. My child's cheer team had to pull out of a competition because of injuries and they showed no grace or kindness. I even asked for a credit and they didn't agree to it.
- 2/5
Pretty run down, not the nicest, ripped up carpet in front of our door, door looked like it had been crowbarred open, breakfast was awful. Only good part was front desk lady was very kind, smiling, and welcoming.
- 5/5
Front desk was very nice, and easy to deal with!!
- 4/5
Love the location. The hotel shows it age in spots but overall clean and decent.
- 4/5
The rom was really comfortable with a fabulous refrigerator that had a separate freezer.
- 3/5
Floors had not been cleaned. Hour in bathtub drain and in bathroom floor. Safety pin & elastic bands on room floor
- 4/5
The elevator was out for a few hours one day and we had to use the stairs. That wasn’t a big deal however when we came down the stairs on the one end of the building, the room right across from the stairs, had a condemned by the city red sign on it, very disconcerting
- 3/5
Staff was very pleasant & professional. The facility itself is run down and dirty, and the breakfast options were very limited and unhealthy.
- 2/5
The room had a musty smell and there were splatters of an unknown substance on the wallpaper near the bed. The curtain was falling down and didnt fully keep the light out. The room directly across the hall had a condemned sign on the door. Didn't give us a “safe” feeling. The front desk person was very pleasant.