Wild Palms, a JdV by Hyatt Hotel
About Wild Palms, a JdV by Hyatt Hotel
The Wild Palms Hotel, part of JdV by Hyatt, features a vibrant Mediterranean ambiance thanks to its two spectacular courtyards, and also offers the advantage of an excellent location right in Silicon Valley. The hotel's island atmosphere is highlighted by lush tropical landscaping, exquisite mosaics, dramatic murals, and handcrafted furnishings. Surrounding the pool and hot tub, our sundeck area with pool towels and umbrellas create the ideal environment to relax and take a break from a day at the office. Our laid-back Sunnyvale hotel comes with clean and comfortable bungalow-style rooms, outdoor pool, open-air public areas, on-site parking, and in-room Wi-Fi. Plus, we make it easy on your travels with mobile check-in and room key, and complimentary early check-in and late-check out. Grant yourself a break at the golf course, just outside the Wild Palms Hotel, or take walk in one of the many nearby parks. The proximity of the hotel to large international airports and the offices of many important companies means also business travelers will appreciate the location we offer.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews are generally positive, with guests praising the cleanliness, friendly staff, and comfortable beds. However, there are consistent complaints about the ongoing renovations, thin walls, and limited breakfast options.
- Cleanliness
- Friendly and helpful staff
- Ongoing renovations causing inconvenience
- Thin walls leading to noise disturbances
- 2/5
The air conditioning did not work and it was hot and the wifi Also did not work. There was no ripe fruit at breakfast
- 2/5
They took too much out there for the deposit
- 4/5
Our room had loose floor boards, so every time we walked pass the credenza to use the microwave or make coffee, it would make a fairly loud sound.
- 2/5
Nothing
- 4/5
Clean room, great buffet breakfast, nice pool area. The property is centrally located from everything.
- 5/5
Clean rooms and friendly staff.
- 4/5
I like that room had fridge, microwave, and coffee maker. Room was clean and nice. Breakfast was ok. Pancakes and bacon, etc. will stay there next time
- 3/5
Great location, Good breakfast, clean pool and jacuzzi. Large gap around main door in room where I could almost fit my phone under. Large gap caused light to come in at night and noise as well. When brought up to front desk they mentioned all the rooms were that way and that there was nothing they could do about it. The gap made the stay uncomfortable as I had to put a pillow to cover the gap in order to block the light, noise, and possibly insects. A towel in bathroom also had black specs of some sort.
- 3.5/5
Good
- 5/5
Very nice pool & hot tub outside facilities. Room was a cute retro style. Overall comfortable stay.
- 5/5
Nice pool area, decent breakfast, cute aesthetic
- 4/5
Atleast 2 treadmills in the gym.
- 5/5
We loved the casual and fun decor of the hotel and particularly enjoyed having breakfast poolside. The bed was super comfortable and it was nice to have a little fridge in the room. The price was very reasonable, and exactly the California motel experience we were hoping for.
- 5/5
Beautiful hotel! The staff was helpful especially when we face certain challenges. Jonathan helped find us a better room that suited our needs after our flight got canceled and we missed 1 day of our reservation. Nathan helped me find a table to work online in my room. They went over and above to accommodate us and make us feel welcome. I would highly recommend this hotel to others.
- 5/5
Great stay!
- 5/5
Super cute hotel - very surprising. We plan to stay there again when we travel to San Jose!
- 5/5
Nice location, quiet, clean
- 5/5
It was colorful and it made it so lovely. Room was clean and the breakfast was good. Staff was so helpful. All in all it was a perfect stay for us.
- 5/5
It was colorful and it made it so lovely. Room was clean and the breakfast was good. Staff was so helpful. All in all it was a perfect stay for us.
- 5/5
Everything is good
- 4/5
Good deal. Inside pool, jacuzzi, clean restroom, super breakfast included. I would value the breakfast close to 25$ per person if I had to pay for the food somewhere else. Water was no stopping in the restroom.
- 4/5
Good deal. Inside pool, jacuzzi, clean restroom, super breakfast included. I would value the breakfast close to 25$ per person if I had to pay for the food somewhere else. Water was no stopping in the restroom.
- 4.5/5
Superb
- 2/5
‘
- 2/5
Good and helpful staff at the reception all the rest is bellow the average , the breakfast is free
- 4/5
Very noisy , you can hear next door neighbor and hallways
- 5/5
Breakfast was exceptional such an amazing variety. Pool was so relaxing and clean. Room was clean and good the beds a little hard but an amazing value.
- 5/5
Breakfast was exceptional such an amazing variety. Pool was so relaxing and clean. Room was clean and good the beds a little hard but an amazing value.
- 4/5
In a safe neighborhood. It's quiet during the night. Breakfast is good. The pool looks clean, although we didn't get a chance to use it.
- 5/5
Clean room, good breakfast, good area
- 4.5/5
This is our second stay at this hotel. The breakfast was wonderful, a variety items, great quality, and all day fruits, utensils are available. They have an outdoor pool, kids love it and you can hear their laughing and cheerful voice all the time. The bed is comfy and the room is clean, with a good size. Overall, we think overall the hotel offers great value for the money.
- 4.5/5
This is our second stay at this hotel. The breakfast was wonderful, a variety items, great quality, and all day fruits, utensils are available. They have an outdoor pool, kids love it and you can hear their laughing and cheerful voice all the time. The bed is comfy and the room is clean, with a good size. Overall, we think overall the hotel offers great value for the money.
- 4.5/5
I really enjoyed the uniqueness of the space, they also had a pool and game room, making it a wonderful space to enjoy with others! I would definitely come back!
- 4/5
Breakfast is good, bed is comfy
- 5/5
The property doesn’t have laundry facility. Request you to update this info. Shown under property details on your website.
- 5/5
Live the decor and pool. Staff was very friendly. Price was very reasonable for the area.
- 5/5
The hotel was clean and well run.
- 4/5
Great parking and cool decor
- 4.5/5
Cute concept. Good parking. Breakfast was good but ran out of food for the amount of guests. The door chain was broken.
- 4.5/5
Cute concept. Good parking. Breakfast was good but ran out of food for the amount of guests. The door chain was broken.
- 5/5
great spot, friendly, helpful staff, convenient location.
- 5/5
good breakfast, easily accessible, good restaurants near by
- 5/5
Exceptional
- 5/5
Good breakfast to get started for the day. Nice restaurants around, easily accessible highways
- 3.5/5
The breakfast was great The shower head was too low, and the floor was pretty slippery tile
- 3.5/5
The breakfast was great The shower head was too low, and the floor was pretty slippery tile
- 5/5
Nice place good pool
- 4/5
Breakfast. I wish they had scrambled eggs, along withe the very small egg muffin.
- 3.5/5
Looks like an upgraded Holiday Inn. Lobby is nice, room was comfortable. Bathroom was decent. Matress was too soft. Breakfast was what you would expect at a Holiday Inn.
- 5/5
Great staff friendly and well located in the valley
- 4/5
Staff were friendly. Very affordable hotel. Will come back
- 5/5
The hot tub was perfect after a long day in the office
- 5/5
Great place to stay. Cheerful atmosphere. Kids enjoyed the pool and game room
- 2/5
The staff at the property was really friendly and helpful, but the property itself is slightly outdated. My room seemed like it hadn't been updated in years. Fixtures were cracked and broken. It is also incredibly loud at that facility. You can hear all the cars and the Central Air unit was really loud. The beds aren't comfy. There is no covered parking either.
- 5/5
Overall excellent but if you are staying for longer than a few days the breakfast is monotonous. Especially the hot items. Also it would be nice to know when the noise from landscaping happens to avoid pool time then.
- 5/5
Todo es Excelente, muchas Gracias por todo , regresaremos pronto ,
- 5/5
Love this hotel!
- 5/5
The room was clean! And the free breakfast was neatly set up and easy to access.
- 5/5
Very quiet and clean. Nice staff
- 4/5
Property was good and clean
- 5/5
very cute! loved the 70's boho vibe, pool was amazing!
- 5/5
The facility, staff, and room were welcoming. Breakfast was good. Nice having fresh fruit always available.
- 5/5
I like how breakfast was a little different from day to day. And the grounds are very pretty.
- 5/5
Notes location is close to the expressway while exterior room are close to the roads noise was more than acceptable for a the category No elevators, but to be expected. Bedding and linens were fresh and new Mattresses were great as were the pillows Property is well maintained as whole Cleaniness was never an issue Other than wishing for an ev charger a consistent and more than fair product for the price
- 5/5
Staff are friendly and the sentries are good.
- 5/5
Will stay here again. Lovely room and comfy bed. Near a busy street but it was quiet in our room. My boyfriend enjoyed the breakfast!
- 5/5
it is always a pleasure staying at this property.
- 4/5
everything else was really good, but the breakfast just wasn't enough. A lot of people ended up waiting for a long time, and there still wasn't enough food when crowd got bigger.
- 5/5
The staff was friendly room was clean
- 4/5
Hot breakfast but mostly undercooked
- 4/5
Staff were kind and attentive. Breakfast bar was great. Thanks
- 5/5
Good breakfast, bright rooms. Economical but tastefully decorated. Enough parking on the side
- 5/5
Good for the price
- 5/5
All the amenities were amazing! Then everything was close by!
- 5/5
Very nice
- 5/5
Cute clean rooms good breakfast
- 4/5
Room was average, pool area was wonderful as were most common areas. Continental breakfast was pretty good. Very friendly and helpful staff. I'd stay here again.
- 4/5
Everything is very tidy. The room, lobby, and fitness center are all very nice. Parking is convenient and free. The eggs at breakfast are not awesome, but they have hard boiled eggs, which Is nice. Oatmeal on the first day was very watery, but it was good on day two. They also have yogurt, tater tots, pancakes (not awesome either), and a toaster with bagels. A waffle maker would be cool.
- 5/5
I had expected issues based on other reviews but I thought this jotel was great. Clean, quiet and the rooms had all the space and amenities I could ask for.
- 5/5
I love it i can freely recommend u book this colorful hotel. For businesses or families travel and or vacations.
- 4/5
Add some more variety of breakfast
- 5/5
Nice clean bed. Great breakfast and overall great place to stay
- 5/5
Good value
- 5/5
clean room,nice staff
- 5/5
Room was Very clean. Staff were very nice and helpful.The breakfast was great . Despite the room has AC and heater , but If they could provide more thicker blanket will be perfect for the experience.
- 2/5
Check in staff was not super helpful or accommodating when we asked for side by side rooms to be next to our children. The pool was nice but had trash around it and no one cleaning it. Found a bug in the bathroom. Had to call front desk at 3am because the room next door was playing loud music. Free breakfast was nice. You get what you pay for.
- 5/5
Staff are all nice and check in process is so smooth.
- 2/5
Old and moldy place
- 4/5
This is one of those old motels turned “new” but no real remodel of structure, paint and decor are holding it together. Cute and inexpensive for a quick trip. Pool and hot tub were clean. Bathrooms were clean but they need new carpet in the rooms. Breakfast was enough to hold us over with some fresh options. Check-in was not helpful, there is a map they hand you without explaining as the hotel is a little bit of a maze. Free parking was a plus in this area.
- 4/5
Clean room, friendly staff and quaint atmosphere.
- 3/5
there was a $75 holding fee i didn't know about so it would've been a little bit better if i was notified about it ahead of time. and the room i was on the remote to the tv wasn't working well but other than all of that it was a nice stay the pool was nice the hot tub was nice, breakfast was great. 8/10 hotel!!!!
- 5/5
Room was spotless. Staff was very friendly and professional
- 2/5
Charged for parking outrageous
- 5/5
The customer service
- 4/5
Super clean, great staff and very good breakfast
- 4/5
Nice staff
- 4/5
Nice room, but when I checked in, I said I would only be in town 1 night and asked for recommendations for things to do and restaurants. They literally recommended Chilis- the National chain smh.
- 5/5
Everything was so nice
- 4/5
Layout was nice, staff friendly
- 5/5
Yes, the breakfast was fresh and delicious.
- 3/5
I loved everything for the exception of a couple being extremely loud and fighting at around 4:30 in the morning. They were super loud and the fight lasted for about 12 minutes.🙄
- 5/5
Fresh options for breakfast, yogurts, fruits, proteins and grab and go items.
- 4/5
I’ve ever stayed in very clean neat tidy excellent service, !
- 5/5
Great property!
- 4/5
clean room
- 2/5
Even though the food and room was good. There was a party in the hotel premises which resulted in loud noise till midnight. Even though I connected with front desk different responses was given related to the party end time and it impacted our stay
- 5/5
Many options for breakfast, staff was friendly and helpful
- 5/5
My husband is huge on staying somewhere with breakfast and this place was perfect! breakfast was yummy! front desk was nice! and the hotel itself is cute & bright! We stayed here for a weekend for the 49er game! Highly recommend! We are heading back this weekend and wish we could have booked this place again but the rooms we wanted were booked up! maybe next season.
- 5/5
It’s an older hotel but the remodel decor is very bright and inviting. The staff were exceptionally friendly and helpful. The pool and hot tub with a little waterfall was very relaxing. I would definitely recommend this hotel especially if you have children. The breakfast was an added plus. And they appreciate their hard working staff and even gave the crew the day off on New years. A wonderful experience!
- 5/5
Great breakfast choices
- 4/5
Great hotel with many amenities and good value that nearby larger chains can’t match.
- 5/5
It was neat and silent. It was clean room.
- 2/5
The room they gave me had a non-functioning TV which they knew about. The mini frig was noisy. They gave me another room the next day. The reception staff person talked to fast for me to understand. There was no staff at the desk when I wanted to check out.
- 5/5
Stayed for work at a near by hospital. affordable, clean in a good area and most importantly quiet. Free breakfast with a good selection of items. Will stay again.
- 5/5
Extended stay. Great breakfast choices. Room cleaned daily. Desk has a limited selection of snacks and drinks for purchase including beer and wine.
- 5/5
The staff was great, the property was cute with a retro theme, our room was comfortable and clean.
- 2/5
I arrived an hour before check-in and they were very nice to let me check in early as it wasn't busy. It was a mid-week reservation for a resort view room. On my reservation request and at the counter I explained I wanted a room that was quiet, away from stairways, elevators, ice machines, etc. I get to my 2nd floor resort-view room but it was right next to stairway with a large gap under the door so you could hear everything. There is no elevator so the stairway is constantly used for staff/guests going up to the 2nd floor from the parking lot with a metal gate that bangs every time it closes and people talking as they go up the metal stairs. Since it was early in the day I asked for a different room. This room was extremely dark, had a musty smell and the sheets did not smell freshly laundered. Feeling that I had already been a hassle with moving me, I decided to not complain and lay down to take a quick nap. Upon pulling back the sheets I saw what looked like toothpaste on the bottom sheet so then I decided to pull back the bottom sheet and mattress pad and found a bug on the mattress and on the lamp shade. I called the front desk and the maintenance man quickly arrived. He couldn't confirm or deny it was a bed bug so I moved rooms...again but this time no resort view. I paid for resort view but did not get it. Property is old, dirty and breakfast is not great. Best part is location, parking and staff. Hyatt needs to do a serious remodel to all the rooms.
- 3/5
The hotel was awesome , the amenities are super clean and super nice . There a lot of variety for the complimentary breakfast. The issue that I had was upon check in . I had booked and payed for a king size bed and they only had 2 double beds . So it made my stay a little uncomfortable for having such a small bed for my wife and I .
- 5/5
Thank you for a pleasant stay. The room was clean and tidy, the check in and check out process was quick and efficient.
- 5/5
Great rooms that are comfortable and very clean. Breakfast is a good continental option that will fill you up.
- 5/5
Nice room, good breakfast, nice employee. Would stay again
- 5/5
Thie is a colorful and unique place. Very brightly colored and fun. Staff couldn't have been nicer or more friendly.
- 5/5
Clean room
- 5/5
Clean room, nice staff, excellent hot tub and breakfast.
- 4/5
Consider this hotel if you feel my description of this hotel fits your needs.
- 5/5
Location was convenient for attending a Niners game and employees were very friendly.
- 5/5
excellent staff and cleanliness of the hotel
- 5/5
Room was clean and co
- 4/5
Super Funky hotel that had a great vibe! Loved the fun decor and canopy bed! The room hallways all open up to the outside atrium and pool which was nice to have fresh air as soon as you exited your room. The breakfast was subpar, could use more options and it was very crowded with many items gone. The front desk staff was always helpful and accommodating to our needs. Lots of parking and very quiet at night. Would definitely come back!
- 3/5
Meh. Rooms were okay. Nothing special. Our first room had a lot of issues: sink clogged, hairdryer broken, and the television didn't work. Front desk response was mediocre. My persistence at least got us a different room for the next day. We at the breakfast the first day, skipped the cheap microwaved frozen food the next day. Mattress was a spring mattress, noisy and could feel the springs. Traveled up for a 49er game. Next time I'll choose a different location.
- 5/5
Staff were friendly, helpful, and accommodating
- 3/5
Last customer's hair still on the bed.
- 4/5
Staff was courteous. Amenities were great 👍
- 5/5
Great facility.
- 5/5
Always a good stay.
- 5/5
I would definitely recommend this hotel. Pool is beautiful! Room was clean and we had a comfy bed! The breakfast could be better with more seating. But we had a good time and would definitely choose this hotel again!
- 3/5
My only complaint is they did not give me a receipt for my deposit and now I'm struggling to get my bank to refund it because I don't have a record of the transaction.
- 4/5
No where really for pets to stay if owners to go out should have a pet area day care separate from other dogs
- 3/5
Good service. But my room was so noisy. Could feel the building vibrates from the downstairs corner room. Very annoying.
- 5/5
Should add more breakfast options
- 5/5
Nice
- 5/5
Always stay here when we are in town
- 3/5
Pretty clean
- 5/5
Nice place to stay in the middle of Saratoga - great deal for the price!
- 3/5
Convenient to San Jose airport
- 5/5
Very safe and quiet
- 5/5
No pets but the room was great
- 5/5
Cute and good
- 4/5
Cute
- 2/5
They prioritized a wedding party over all other guests, allowing the party to blast music over the entire property and smoke anywhere they wanted. The beds were uncomfortable. The walls were thin. If you go during the week/quiet time it'd probably be ok, but don't bother on the weekend.
- 4/5
They need a map to show customers how to get to their rooms. A very nice young woman cleaning a room showed me how to find my room.
- 4/5
We were helped by Janelle when we arrived and she was amazing! When we got to our room, which we had booked for 5 nights, it was lacking much sunlight- so we asked to change rooms. She went above and beyond to find us a room with more sunlight and it worked out well.
- 5/5
The hotel itself, although older it was bright and vibrant. Which brought happiness to me. However, there were some things that my partner and I weren’t to happy about. One being the bed, it was a bit too lumpy for our liking. The breakfast was not appetizing at all. Light pealed through the door cracks a bit much. My partner wouldn’t stay there again but I would give it another shot.
- 5/5
Been 2 years now very convenient and easy going great pool area my only negative would be the lack of dining and bar facilities but not really a problem as there is some great restaurants and bars close by
- 5/5
Loved staying at this very cute and clean property
- 4/5
free parking free food
- 5/5
Was in town for a golf tournament and the hotel was very nice
- 5/5
Should recommend to serve the hard boiled egg with its shell
- 5/5
The staff are so nice. The hotel is so beautiful. We will be back. We love your hotel. I have told family and friends.
- 5/5
Although it’s not the newest places, it’s very nicely been improved and has a very nice staff
- 2/5
The staff at the hotel was really rude.
- 5/5
Someone had left the heat on and the room was very warm. Not good, since it was over 92° outside. We discovered ants on the desktop and on the bathroom floor. This limited our usage of the desk. We also came to the conclusion that the bathroom fan wasn't working well. Steam built up considerably after just one shower. ALSO, they need to install grab bars for getting in and out of the shower/tub.
- 4/5
Almost ran out of food during breakfast though and there were a lot of people in line. It felt like a maze looking for our room. No elevator for our infant on a stroller supposedly for a room on the upper floor to avoid noise at our initial room; the room we stayed had minimal noise.
- 5/5
So good
- 4/5
This was a cute little property, with a clean room for accommodation. The pool was very nice. This location was great for our concert at Levi Stadium. We just Ubered!
- 5/5
Amazing experience! Clean and comfortable rooms. The only downside is that the phones inside the rooms did not work but even then, we used our personal phones to call the front desk and they were not answering despite calling multiple times.
- 3/5
The guy working in the front desk was not helpful and the breakfast food ran out. The room was clean and it’s decent for the price.
- 5/5
Great hotel, very friendly staff, very clean would recommend
- 2/5
I booked a room with a king-size bed but was given a room with two queens at check-in. When I went to the reception to correct the issue, the staff member who assisted me was not very friendly and made it feel like it was a big inconvenience to switch me to the room I had originally booked. I believe it’s important that the room reserved matches what is given at check-in, and that guests are treated with a welcoming attitude when issues like this come up. There was not hot water in the shower.
- 4/5
Amazing looking hotel, not the usual bland boring look. Very clean and well maintained. I would say however as the entire hotel is built around the pool it could get a bit noisy at times. If your a light sleeper I recommend getting a room on the outside facing rooms away from the pool
- 5/5
Nice place to relax in at the lobby. Nice pool. Good service
- 5/5
I highly recommend it
- 4/5
NA
- 4/5
I liked the retro vibe of the hotel. The pool area had plenty of seating. Parking was great!
- 4/5
The rooms were super cute, doors were heavy but you could hear people walking by pretty clearly. The pool was lovely
- 4/5
Breakfast wasn’t to many options and it was plain
- 3/5
The staff was very helpful and the location was easy to get to. The noise of the traffic we could hear while in the room was horribly loud and would wake us up at night. The bed was also a little too soft and bouncy.
- 5/5
Front desk staff was friendly, lobby is SO cute. The grounds were well kept and felt safe. Rooms were clean, beds were comfy.
- 4/5
The stay was awesome. Only two small annoyances, the turkey sausage was dry on the days they served it. Also the bright hallway lights were nice but at night the lights would shine in thru the door edges. So overall, the day was wonderful me and my boys felt safe and had no major issues issues or concerns.
- 4/5
The room next to the South wolfe road, hard to sleep, too noisy. Thats all my complaint.
- 5/5
The area was so clean and tranquil and everything was so accessible regarding food and fuel. The continental breakfast was good as well.
- 2/5
Very noisy. Room is small and the beds are small.
- 3/5
Not a friendly staff. No elevator. One of the gate to the parking didn’t work properly. Love the colors though.
- 4/5
It was a decent place to stay. They had the minimum, which is all we were looking for. Breakfast was okay, but they had breakfast so we appreciated that! The staff were pretty friendly. We didn’t really interact too much with them, but check in and out was easy. The walls are paper thin! I could hear full on conversation going on outside and it with the people we shared a wall with. I’m not sure who was above us, but man did they love to stomp. It felt like the ceiling would cave in at moments. Other than that it was nice. Nothing bad at all. Exactly what you need for a landing pad.
- 1/5
After check in, We came back to our room with our 2 kids at 10:30 pm to find the sink completely black with dirt (disgusting). The staff tried to clean it to find it was actually clogged. They offered someone else’s room saying the guy hadn’t checked in yet and he wouldn’t get the room. That sounded like another issue. We decided to leave and they would issue a refund for the trouble. Now, they changed the story saying it is not refundable. Do not trust them . It is also my last time booking through Expedia. At least I could have had my refund in the spot.
- 4/5
Our AC unit did not work in our room. The hot tub and pool were very nice and enjoyable. There’s a small game room, which was nice. Vibrant, fun vibe. Social place. Lots of fun.
- 4/5
.
- 5/5
Nice, private hottub and pool area surrounded by greenery. Good breakfast bar and able to purchase snacks and drinks.
- 5/5
Cute
- 5/5
Great for family trip
- 3/5
The grounds are nice and the pool and hot tub great but the bed was worn and uncomfortable and the rooms are very dated with thin walls. Staff was friendly. The bed was so old and I could feel each coil and it was sunken in the middle. Maybe why the price was so good
- 4/5
Older hotel but very clean and inviting.
- 5/5
All the staff were friendly which made for pleasant interactions. They gave us a map to help find our room which I thought was an added step to the service. We didn’t take advantage of the breakfast available. We also didn’t utilize any of the eco-friendly services as we were only here for 1 night. Definitely would stay here again!
- 5/5
The property is conveniently located to Levi Stadium. It was quiet and clean.
- 5/5
Highly recommended
- 5/5
This place is awesome. Centrally located, cool decor, clean, friendly. Recommended.
- 4/5
Overall a nice place to stay. Pool area is small. Crowded and kind of messy. Need someone to pickup after people leave the area. Lots of kids running around. Not complaining just that it’s not my vibe.
- 1/5
Ridiculously high rate for pets. We stayed 1 night and they tried to charge us $150. $30 more than the room itself. It is hidden in the fine print, beware!!
- 5/5
Overall good experience
- 5/5
For the bathroom, maybe we can have something for teeth brushing? Like a cup and a convenient set of toothbrush and toothpaste.
- 5/5
We loved our stay at Wild Palms! On our 3 week trip in many hotels, this was by far our favorite! The property is very well kept-up. The room was spacious, with nice bathroom, bed area & closet space. Everything was CLEAN!! The breakfast was plentiful including oatmeal, boiled and fried eggs, bagels, toast, pancakes etc. We had a wonderful stay!!
- 5/5
Employees were very attentive
- 5/5
So cute, clean… great for the price!
- 5/5
Excellent room
- 4/5
Everything is ok, but there isn't an elevator
- 4/5
Our stay was easy and loved that the staff would provide notes when we had DND on our door to ensure if we needed service. Breakfast was nice and the ease of parking made this place a steal!
- 5/5
I really enjoyed this hotel. Their complimentary breakfast was good. Everything was really nice, except their jacuzzi water was less than ideal, so we didn’t dare to use it. Otherwise, my overall experience was great!
- 5/5
Very clean and nice !
- 5/5
Excellent!!!
- 5/5
Excellent!
- 5/5
Clean, staffs were good. Breakfast was good. Con’s is we can hear footsteps of the occupants upstairs around 11pm when you want to rest for early flight.
- 4/5
The room has a smell when we opened the door, but it was bearable. It was quite stuffy. And the bed for double room is too short for me— I’m a short girl already. The staff was friendly but it was hard to reach them, and all the requests have to be done in the front desk — that means when you request toothpaste, you’ll need to go to the front desk to fetch them, and they won’t deliver it to your room. Also, they gave you a QR code which directs you to their WhatsApp but no one replied to the message actually. The amenities are ok. The gym is small but ok to use. The breakfast is free but not good at all.
- 5/5
the staffs are excellent and the facility is very clean and comfortable.
- 4/5
Staff are very friendly and helpful! Beautiful pool and lounge area! Rooms need to be updated to match the wonderful quality of the outdoor and lobby area. Beds were comfortable, though!
- 5/5
Really nice
- 5/5
The property is clean and nice. The staff are very helpful. The pool are is also very great.
- 5/5
We loved our stay here for a night before flying out of SJC. The staff were lovely -- super happy, helpful, and were clearly happy to be supporting travelers. The hotel is bright and playful, clean, and just a really excellent value. We'd absolutely stay here again.
- 5/5
Overall had an amazing stay
- 5/5
Facility was very clean, staff was very helpful and friendly.
- 4/5
This hotel is generally fine. Free breakfast was convenient but quite basic. Hot tub was mediocre. I found the bed way too soft, but that's probably a personal preference. The TV is mounted to the wall such that I wasn't able to plug in my computer via HDMI cable. I've stayed in other rooms at this hotel where I could. Self parking is plentiful and convenient.
- 5/5
I absolutely loved it here! The service is great and the front desk is very welcoming! Would definitely come back!
- 5/5
Very convenient location to restaurants. It was a very walkable area and a nice view of the ocean. My husband and I were visiting friends and would not hesitate to stay here again.
- 5/5
Breakfast here! Very close to all eating spots
- 5/5
Perfect landing spot after a long day.
- 5/5
Checkin was a little slow, but everything else more than met my expectations of a $100 hotel in otherwise expensive Silicon Valley. Hot tub was relaxing. Free and convenient parking. Free and convenient basic breakfast.
- 5/5
Unique decor and furniture. Great staff interaction.
- 5/5
Clean, very automated and reliable
- 1/5
good
- 4/5
Good enough
- 4/5
I like the overall care and service at this property. There was one issue and it was promptly address in late evening; appreciated. I was tempted to give a 4-star review because the entry doors did not automatically open and closed but decided it would offset the retro theme. Breakfast good and appreciated bottled drinking dispenser being available to fill my water jar, coffee good and appreciated it being available 24 hours with from water dispenser or coffee counter. While I did not use --- appreciated they had adequate fitness center available 24 hours and heated pool. I will plan to come back when I am next in the area.
- 5/5
Everyone was lovely, service was great, room clean and comfy. Definitely will come back. Only complaint is that the continental breakfast was very much lacking. Not what we’re used to when we get a free breakfast. Otherwise, great place!
- 3/5
Need a little renovation
- 4/5
The hotel was great with all the amenities, the only issue I had was with the checkin. The person was preoccupied on the phone for 5 minutes though clearly not talking couldn’t even make eye contact or give a quick acknowledgment. When she did finish she was very blunt & rude.
- 5/5
This hotel was a lovely break from the regular motels within the price range. Its staff was cheerful and helpful and the room was comfortable and cozy. All round, a pleasant surprise!
- 5/5
Aesthetics are really nice but it is retro so it is not that soundproof
- 3/5
Flooring between rooms was filthy. Hot tub light popped out when we were in hot tub.
- 5/5
Property was nice. Hot tub was great. My only dislike is the breakfast could have a few more options.
- 1/5
Could not open my window due to the odor. They did not want to call the fire dept (again) broken fridge with a rotting food smell.
- 5/5
The property is in a good central location in silicon valley and close to freeways. The property is quiet and staff is diligent.
- 5/5
It was a pleasant stay
- 5/5
Excellent location with helpful staff. Breakfast was adequate, but the thin walls and lack of soundproofing affected the overall experience
- 5/5
The hotel is interesting, the lobby was nice and toasty, the doors leading to the hall ways were cold making the rooms cold. However we had the heater set to 70 and it definitely kept warm. It was 5 minutes away from a cute little attraction called Golfland. And is about a good 15 min to the convention center. The staff were friendly and they had a complimentary breakfast however we didn’t get to enjoy due to other engagements. We would definitely come back the next time we are in the area.
- 2/5
The hallway was so dirty....used Qtips and other disgusting garbage...:I almost turned around before I went in! It was fine inside, but soured me to the place
- 4/5
Staff were very helpful. Some features seemed dated but clean. Included WiFi is very slow unless you pay for premium.
Frequently asked questions about Wild Palms, a JdV by Hyatt Hotel
Does Wild Palms, a JdV by Hyatt Hotel have free Wi-Fi?
Does Wild Palms, a JdV by Hyatt Hotel offer parking?
Does Wild Palms, a JdV by Hyatt Hotel have meeting spaces, conference centers, or conference rooms?
Does Wild Palms, a JdV by Hyatt Hotel have a fitness center?
Where is Wild Palms, a JdV by Hyatt Hotel located, and how walkable is the area?
What's nearby
- Santa Clara Convention Center 4.2 mi
- San Jose Convention Center 7.0 mi