La Quinta Inn & Suites by Wyndham Sawgrass

Very good

Location Old and weathered. Paint chipping in bathrooms. Ceiling fan did not have a knob. Had damp smell to room.

The TV and bed were bigger than other locations I was choosing between. Breakfast is about the bare minimum you would expect, though I would say the waffle maker is definitely a nicer addition than similar hotels have provided. Otherwise, their selection is definitely filling. Part of me hopes this place gets a renovation, because I like the location a lot. Not that I needed to go to Ikea, but it's right next store if I really wanted. The Sawgrass Mills Mall is also just north along with Walmart, Best Buy, and Publix. Anyway, I can't say I would eagerly come back otherwise. The experience has convinced me to spend a little more to get something newer or cleaner in the future. The room definitely showed its age. There was a crack on the wall of the shower, black marker on the mirror, sticky carpet, and a leaky sink. The window a/c feels poorly positioned, because the curtain interferes. Basically, the curtain is so large, it encases all the cool air against the window, and basically tricks the a/c into thinking the room is cooler than it actually is. I also got 2 hair conditioner, but no shampoo.

Exceptional

very pleased will stay again

The room never got clean they never even offord towels.From may 28 toJune first . please change some of the breakfast menu.Am still waiting on my desposit. Front dest staff was very professional. Love those staff at front desk.I will always remember them .they are very welcoming.

Good!!

I have only one complaint: the fire alarm system went off in the middle of the night, causing fear and anxiety.

Good time and value

We had a good stay overall. The room was clean. The front desk staff was nice. Parking spaces weren’t hard to find. But the WiFi was very slow at times. Breakfast was okay, but a few more options like sausages, bacon and oatmeal would have been better

Very good

Everything was comfortable

Amazing place very clean and...

Price too high

Great place and great location, close you Sawgrass Mill mall

Pleasant

Very nicely maintained and staff was very nice.

Staff were helpful and pleasant. The room was clean. Parking was adequate. The air-conditioning was great.

Friendly staff Comfortable rooms

Very good

It was a good location Room was terrible, fridge was broken, microwave was broken, curtain was broken, carpet was filthy. Wife likes her coffee and was empty most of the day.

Very good

Location to the mall Need a shuttle for the mall

Superb

Loved everything..

Superb

Gladys y el demás personal muy amable, me resolvieron incidente de limpieza sin mayor problema, volvería a hospedarme

Not too bad! Some areas of the hotel need some upgrading. Front desk staff very helpful. Breakfast was very limited and a bit poor quality. Other than that it was fine.

Desayuno bueno. Pero el Internet no funcionaba en tv

Not only was the property giving old, the smell once I entered the room was musty as if it was closed up for a very long time.

The linen and bath towels service was poor, we spent 4 nights and had to go every day to the front desk to replenish clean towels, trash liners. The pool was filthy with trash paper and dead leaves submerged in the water, The continental breakfast was limited to cold Egg and bread every single day, no fruits or choice of protein, Kitchen staff seen wiping counters and replacing condiments. Unsatisfied with general service at this hotel.

Good

Ok

Todo me gusto

If you are looking for a straightforward, budget-friendly place to sleep, this hotel fits the bill. It is clean and functional, but it lacks the extra polish and amenities of a premium property.

Very good

Very good

Exceptional

The room. It was smelly. Shower had black marks and the bathroom smelled like pee

The staff The room. It was smelly. Shower had black marks and the bathroom smelled like pee

El hotel se encuentra en una muy buena ubicación cerca al Sawgrass, el hotel es viejo, pero funciona para estancias cortas, nada del otro mundo e estado en mejores por el mismo precio, personal muy atento y amigable

Good location ,clean Rooms are small and dated,

Good location ,clean Rooms are small and dated,

Staff was helpful .

Breakfast: ok, as expected, but 1 small toaster for the amount of guests, not good. AC Unit: Fantastic Area: Good Room: 1. Smelled musty 2. Beds were horrible, you literally sank into the middle. OLD beds!!!! 3. Bath room towel rack falling apart 4. Room was overall OLD!!! 5. Pics on Booking. com is misleading. Makes it look like a nice room

Breakfast: ok, as expected, but 1 small toaster for the amount of guests, not good. AC Unit: Fantastic Area: Good Room: 1. Smelled musty 2. Beds were horrible, you literally sank into the middle. OLD beds!!!! 3. Bath room towel rack falling apart 4. Room was overall OLD!!! 5. Pics on Booking. com is misleading. Makes it look like a nice room

Location to sawgrass mills, just a 5 min drive and coffee available 24/7 in the reception area Prior to check in I requested an upgrade to the room, however upon check in was told the upgrade of bedroom size does not exist and a refund would be made to my credit card. The room could have been bigger but it was comfortable enough, albeit outdated and in need of a spruce up. Was told the room would only be cleaned every 3 days, but as we checked out after 3 days our room remained uncleaned. Breakfast was poor, could have been better with some bacon and sausages. Only scrambled eggs resembling cardboard and waffles available for a warm meal.

I lost my presciption glasses and no one same to find it in the room Honesty

The room was clean with sufficient amenities, location is perfect proximity to malls etc staff were pleasant and helpful the building and rooms were a bit dated so some upgrading in the future should be in order

The place was very clean ,front desk was helpful and friendly . This place had surpassed my expectations . Will stay again .

Nothing Everything

Nothing Everything

Muy bueno todo

Didn't stay went to check in and went in room mold and carpets were very dirty did not stay for not even a min went to tell the front desk and they did not care. I will dispute the off my card and never will ever should let anyone stay I a disgusting place like that!

Location was ok. Very disappointing experience. There was a horrible smell throughout the hotel and especially on the floor I was staying on, which made it seem like there was a ventilation issue. On top of that, there were roaches everywhere. The overall cleanliness and condition of the hotel were unacceptable.

Location was ok. Very disappointing experience. There was a horrible smell throughout the hotel and especially on the floor I was staying on, which made it seem like there was a ventilation issue. On top of that, there were roaches everywhere. The overall cleanliness and condition of the hotel were unacceptable.

Room was fine. Everybody was very helpful. Just alittle old. But everything was alright for a good stay. Would go back again.

Great place to stay for business or personal close to a great shopping mall and restaurants

Hotel staff was super friendly, room was clean. A/C was working good. Cold room. Hot and cold hot tub in the room was fantastic. Continental breakfast was delicious and nice presented.no problem at all finding parking space. 10 out of 10.

Excelente

Hotel needs major upgrades

Very good

The shower curtains needs upgrade and bathtubs are old,the toilet seat is to low,also a lil musty sent.Breakfast to short should be 7-10 Very friendly staff, beds comfy,very quiet,Great location.

Very good

Disappointing

Exceptional

Very good

Very good

It’s very bad and stinky smell in the room, The floor covering was wet and smelled awful, and the same thing happened in the bathroom. Unfortunately, it was the worst choice. All things except the location, the location very nice and close to the mall

It’s very bad and stinky smell in the room, The floor covering was wet and smelled awful, and the same thing happened in the bathroom. Unfortunately, it was the worst choice. All things except the location, the location very nice and close to the mall

Disappointing

Good service, clean.

Good

The staff was good. The facilities.. horrible. First night I had an allergic reaction to the sheets… they weren’t clean.

Absolutely horrible, the front desk worker was nowhere to be found upon my arrival. The hotel hallways were dirty could use a vacuum or two. The room in itself was beyond gross. The matter was gross honestly I’m not even sure how they have not been replaced. The bathroom wall the paint is peeling and the tub/shower was badly stained. Would never recommend this hotel to anyone

Would recommend!

Disappointing

The place was dirty from the start. There was a roach at check-in, and stains on the carpet in the hallways. The floors were sticky and it smelled bad. The door to the stairway leading to the outside was broken, and anyone could just walk in. It felt unsafe. The sheets had stains and were ripped. And the breakfast was an absolute joke. I would strongly suggest you stay away from staying here.

Good

Breakfast was terrible not much of a selection and no fruit. The room was dirty and the hallway smelled like pot. My room never got serviced during my 5 day stay. I will not stay there again

The parking lot looked like it hasn’t been swept in weeks. The hallway carpet and walls were in poor condition. The room had rusted door hinges, old carpet, old furniture, missing recessed light trim, dented towel bar, corroded towel rack and toilet paper holder. The paint was poorly applied!

This place is extremely outdated, and I’m genuinely surprised it holds a 7.4 rating. While the room was reasonably clean and the staff was friendly and helpful, everything else felt old and poorly maintained. The breakfast was especially disappointing. I wouldn’t stay here again, even at a significantly reduced price.

This was a Jet2 Holiday hotel. I was floored by how gross it was. The outside started to get some renovations to the grounds. The flooring on the floor was horribly old and smelled like vomit. There were patches done to the carpet from leftover carpet that didn’t follow the pattern. The room flooring was gross too. Paint chipping on the lamp which had a layer of dust, something was growing on the door frame at the bottom of the bathroom. I hoped and prayed that the towels and sheets were clean but I’m not sure. Gross! Gross! Gross!

All good

Exceptional

Good N/A

Good N/A

The hotel has no WiFi the entire stay. The room has an awful smell that would not come out. The hotel then charged my card and additional $30 on top of the $75 deposit and when u attempted to call to receive an explanation the phone number for the hotel is not in service and the customer service can’t seem to figure out anything either. Still waiting on the general manager to respond to my email. The hotel pool and hot tub was filthy and unstable and the continental break is the same everyday so not worth the amount of money we paid to stay here B and horrible customer service

Exceptional

However, 2 bottles of water per room would be good. There was no water in the room or on the 3rd floor. The vending machine is out of view by the manager's office and I only saw this going to the bathroom downstairs. And it is not user friendly. Could not figure how to get a bottle out of there. I went to the gas station

Nothing Everything

Disappointing

Nothing Everything

Good

Outdated and smells moldy

The staff was very courteous and accommodating throughout my stay. They made an effort to fulfill my requests by providing me with a suitable desk and a quiet area to work, which I truly appreciated. However, the air conditioning unit was extremely noisy, likely due to its age and lack of proper maintenance, which made it difficult at times to fully concentrate or rest. The property is also in clear need of a deep cleaning, particularly the carpets and air conditioning systems. The hallway had a very strong odor of mold and humidity that became unbearable at times. This significantly affected the overall comfort and cleanliness perception of the environment.

nothing, absolutely terrible Terribly maintained property, very old carpet, dilapidated floors, bad smell in room, very simple breakfast.

nothing, absolutely terrible Terribly maintained property, very old carpet, dilapidated floors, bad smell in room, very simple breakfast.

Excelent

Pleasant

The hotel was well located

Great staff, The hotel is not updated but it was clean and had everything I needed for my stay.

The rooms were gross. Not clean at all. Booked for two nights, stayed only one because I had no choice. Rooms need serious upkeep.

El cuarto lo limpiaron una vez en 6 días que estuve. El desayuno un desastre, no había nada. Mucho por mejorar.

The room was very clean and the bed quite comfortable. It is a older property, but seemed to be very well maintained. I did not use any other facilities like laundry, pool or gym. The breakfast was adequate. The hotel is in a nice safe area of town. It was a good experience for a single traveler.

GREAT PLACE ANS STAFF

Room was nice and clean

Really recommend 😀 I’ll be back soon . Thank you

Need to add fruits. Staff was very 👍. There were plenty parking spots.

Staff was wonderful

It’s a good hotel for its money and if you send packages to the hotel it’s 3dollars a package

This was a terrible stay. I had booked a 2 night stay and had to check-out after 1 night. This hotel is falling into disarray. The clean the carpets and booked people into rooms that still had wet carpet. Even with the ac running, the room was damp. Even the sheets. I requested to move to another room and the same issue. I had to get 2 blankets to spread on the bed to not sleep on damp sheets. The ceilings were cracked and showed signs of leaks, tub drain was broken, poorly painted touch ups and the breakfast offered left much to be desired.

Hotel was close to arena where we were going to a show. Transportation to and from arena was available on the hotel grounds which made the evening that much easier. Easy check in and very friendly staff. Food was within easy walking distance.

Comfortable and clean room.

Within the room, the carpet also had a slight unpleasant scent. Additionally, the elevator flooring felt soft in certain areas, which raised some concerns about maintenance. During my stay, there also appeared to be issues with leaks in parts of the property. On a positive note, the staff were excellent, they were friendly, professional, and accommodating. The room itself appeared clean; however, the overall environmental concerns made the space feel less hygienic than expected.

The entire infrastructure is deplorable, and the rooms have an unpleasant odor. To make matters worse, a truck crashed into a nearby electricity pole, causing a power outage, which meant no elevator or hot water.

I recently stayed at this hotel, but unfortunately my experience was disappointing. The location may be convenient, but the lack of cleanliness, poor condition of the bathroom, and limited breakfast options made this stay below expectations. I recently stayed at this hotel, but unfortunately my experience was disappointing. The cleanliness of the room was not up to standard in my opinion. The carpet had a noticeable dusty smell, which made the room feel unclean and uncomfortable. The breakfast was very limited. It was almost the same every day with little to no variation. In addition, the breakfast hours were too short and started very early in the morning, which was not convenient. Overall, I feel that the room was not properly cleaned and maintained. Conclusion: The location may be convenient, but the lack of cleanliness, poor condition of the bathroom, and limited breakfast options made this stay below expectations.

I will not stay there again, sorry Front Desk Clerk Daniel was exceedingly helpful and kind. Kudos to Daniel!

The shower curtain wouldn’t close all the way because the bracket was broken on one end. Bed sheet on top was stained, mirror was dirty Definitely do not plan on staying at this hotel again unless it’s seriously is completely remodeled.

Nice hotel but a guess was given a key that worked on my room door

Uncomfortable beds

Clean. Pleasant staff. Convenient location. Old and musty.

Room was old, no where to plug phones in but behind the bed or a wall with nothing there, room smelled like wet dog, bed skirting was dirty, power went out from 7:00 am to after noon, we had to come back to take showers in afternoon, no hand rail for shower to get in or out, came back to room in evening on Sunday and room was not cleaned or at least no clean towels left, I was told they were a green hotel; I said if so why don’t you have bars to hang the towels on to dry? Swimming pool was full of leaves and landscaping was full of trash for our 3 day stay. Will not recommend hotel or go back. Breakfast was not very good. Limited selection.(no fruit or yogurt) went to get coffee in the morning 9:30 and was taken up (no cups) No compensation for inconvenience.

Yes and yes rooms were clean. Staff was friendly no problem. Parking and air-conditioning was functionable however, Pool was disgusting.

Yes

The hotel was clean staff was nice and approachable

Long lines for check in

I liked the location but the facility was just average. I stayed Friday night but when I woke up in the morning the electricity went out in the hotel. I had to take a shower in the dark. I packed up my things and went to stay at a friends house nearby. They did get the power back on later on but I didn’t want to go back for Saturday night. I know this was probably a fluke thing but I wasn’t really happy with the situation.

Xes

Water pressure very low Did provide shower gel or hand soap only hair shampoo and conditioner.pillows were very worn down.Need to update pillows and bed covers.It’s okay for a 1 thru 2 nite stay.Staff very pleasant and helpful.Doors need to be realigned have to pull hard to close all the way and very noisy when closing the doors

Front desk staff very nice Coffee cold in lobby

Parking was fine, only thing lacking was breakfast. Pretty lame compared to other hotel offerings but wasn’t expecting much.

On a positive note, the desk staff was friendly....its not their fault that the property is in such a state.

The front desk dude, confronted with the chaos of crowds descending all at once, coupled with confusion about WHICH LQ, handled the situation quite well. Sorry I didn’t get his name but he was cool, calm and friendly, bless his heart! Free breakfast was appreciated and perfectly fine. Sheets did not look clean. Place was kind of rundown, especially the bathroom area.

The room smelled terrible a mix of cigarettes and must. We chose to leave and did not even stay the night

Old property but well maintained. Bed was comfortable. Staff were great.

Clean room, everything ok and had a pretty good time

The breakfast needs more variety.

The location was good not far from sawgrass mills mall and sunrise boulevard . Room had microwave and fridge. Property can use an upgrade. Staff was friendly and helpful.

Great stay

Didn’t have breakfast Pool wasn’t useable

The location and price The property was very outdated and not clean. The rooms seems like they were motel rooms rather than a hotel. I’ve stayed at nice La Quintas before, but this was certainly not it. I was highly disappointed but unfortunately had no other option once I saw the property in person. I wish I would’ve taken pictures to show what I mean, but I was seriously just waiting for my check out date.

The reception staff is rude and unhelpful. It's practically a roadside motel. The rooms and the hotel are old.

The room smelled very bad. The hotel is very old. The reception staff are rude and unhelpful. It's practically a roadside motel.

Quick Check in process... Breakfast didn't offer much variety...

They made me feel safe at a time when I was learning something new and I was in a completely different environment. I’m very grateful $8 for a bottle water is crazy but you gotta make them bankrolls so. Other than that nothing really

Pool not clean.

Standard

Nothing

The hall carpet needed to be cleaned and vacuumed. The breakfast need a little more variety of food.

That they have breakfast and it was close to my job? I needed a place to stay an emergency. I’m comparing it to the hotels in Orlando, which I usually stay in being the same price Being the same company hotel they’re better over there

There were roaches in room, I could not stay at hotel. I need a refund

Hallways were dirty. Place needs to be refurbished. Pool was dirty. Staff was friendly. Cleaned the room dailly. Never fixed one of the lights.

It was okay to stay. Nothing in the breakfast except Bread.

I’ve stayed at several hotels in Broward County recently, and this one really stands out. The front desk staff is exceptional—professional, welcoming, and always helpful. The young lady in the breakfast area goes above and beyond, and everything is kept clean and well maintained. I even had the chance to meet the owner and his wife—both very personable and genuinely kind, which says a lot about how the place is run. If you’re looking for a peaceful, quiet stay with a good breakfast to start your day, I highly recommend this hotel. It’s the La Quinta behind the gas station, and it’s been one of the best experiences I’ve had.

The staff was pleasant and professional. The building exterior was pleasant-looking and inviting — deceptively so. The facility is badly in need of refreshing. My room had threadbare seat cushions on the chairs, stained lampshades, and flaking and peeling paint. The bathroom fixtures were dated and the tub looked so dreary that I opted not to take a shower in it. The breakfast room was small and crowded and there was no fresh fruit, oatmeal, yogurt or breakfast meats. It was one of the worst hotel breakfasts I've had.

Yes, parking was great.. and the A/C was perfect!

Pésimo servicio. Hotel viejo y mal oliente

Останавливались на одну ночь. Обычный отель. Соседи всю ночь кричали в коридоре поэтому не спали но это не про отель

Very clean room and the property was clean too.And the front desk was very nice N-A

From the very first interaction, she was warm, professional, and incredibly attentive. Every time I approached the front desk, she handled everything with such ease and genuine care—it honestly stood out. It’s rare to encounter someone in hospitality who goes above and beyond so consistently, but she truly does. She is an absolute asset to the property, and I hope her work is recognized. Because of her, I would not hesitate to stay here again or recommend this hotel to others.

La propiedad está bien ubicada si quieres estar cerca de Sawgrass. También hay bonitos restaurantes y un Starbucks cerca del hotel a los que se puede ir caminando. Lamentablemente, el hotel es muy viejo, no le han dado un buen mantenimiento, requiere una renovación urgente. El olor no es agradable. Las alfombras están sucias y viejas. Bromeamos que los pasillos parecían del hotel de la película The Shining. El sofá que estaba en la habitación estaba tan sucio que no se podía usar. El personal de limpieza está sobrecargado de trabajo y no se veía feliz. El hotel debe dedicar tiempo a renovaciones importantes y a cuidar de sus empleados de una mejor manera.

Completely Overpriced!!

That they were very accommodating for me and my dogs that their was a double charge for my pets even though it was already processed online and that their Breakfast was very limited.

Room was ready clean safe area.

I booked this hotel based on my past experiences with La Quinta by Wyndham, which are usually clean, well-maintained, and a solid 3-star stay. Unfortunately, this location didn’t meet those expectations. The property felt quite dated and in need of renovation. Cleanliness could have been better, with noticeable issues like partially painted doors and cracks in the walls. Overall, it had more of a budget motel feel than what I’m used to from this brand. The pool was also not clean, which was disappointing. I likely wouldn’t choose to stay here again.

Check in lady was great. Older lady (sorry) long hair and glasses.

Had to change to a different room. Mildew smell terrible and we are alergic, itchiness etc. We made the best of it. Front desk personnel was great , good attitude and professionalism. Thank you.

The key card wouldn’t work properly

The stay was nice. No issues with the room and the A/C was just right.

Very clean. Loved the coffee bar. N/A…everything was great!

Did not partake. Unfortunately we do not consume breads sweet cereal and juices. The eggs were not appealing but since it was complimentary it was probably just what the doctor ordered for the person that can include that kind of food in their diet

This was the dirtiest and most unkept hotel I have ever stayed at. Not only was the building old and needs significant updating, but it was filthy. There was dirt all over the floor and we did not even have a shower curtain so water got all over the bathroom floor when we had to take a shower. The pillowcases had black marks all over them that appeared to be make up, the doors did not properly lock and it felt very unsafe. Just walking through the hallways smelled like mold and marijuana. It was an absolute disgrace and I would not let my dogs stay there. I actually felt sorry for the cleaning staff because it was a parent. They were trying their best, but I don’t know how they could possibly make an impact in that kind of environment.

Yes

Helpless

When I entered the room, I found it in an extremely unsanitary condition incl7dong mold in numerous places. There was a significant amount of long black hair on the bathroom floor and even inside the bed. Additionally, I discovered what appeared to be fecal matter on the sheet at the end of the bed. The ceiling was dirty, and the entrance door did not close properly. On one occasion, I returned to find the door partially open, which raised serious safety concerns. There was a strong smell of marijuana throughout the hotel. The coffee provided was of very poor quality, and the apple juice was spoiled, which caused me to become ill. Overall, this was the worst hotel experience I have ever had! I expect this matter to be addressed promptly.

Yes but the hotel needs to repair

I walked into the room and walked out immediately. There was a damp, sour, moldy, pool water smell that I had a visceral reaction to. I went to the front desk to see if I could change rooms. They were fully booked, so I started the process of working with Expedia to get a refund so I could find different accommodations. The front desk was initially helpful, but when it came time to speak with the Expedia representative he took the call in the back room instead of at the front desk, and I heard him minimize what the smell was and say all I had to do was run the AC. I called him on the dishonesty and he said he would check the room himself. We went to the room together and he again tried to tell me all I had to do was run the AC for a couple hours. That was unacceptable- the AC had already been running and they don't advertise their rooms as "good room, with a smell until you run the AC for a while," nor did I believe that would change anything. Back at the desk he then tried to say that he couldn't authorize it until the manager was there at 7am. I wouldn't be there to advocate for myself and the manager would probably just say the room was fine... 6 hours later (it was 1am at this point). He texted his manager and we were at an impasse until someone called the hotel looking for a room. He sold them my room and at that point the refund was initiated. Cherry on top was seeing a cockroach on the couch in the main lobby. Do not stay here!

yes

Garbage

Everything was good

Absolute terrible hotel. Conditions should shut the hotel down. Tool pics of the rust and the mildew and the 30yr furniture. It was truly disgusting. No daily housekeeping. Did t replace linens or towels. Free breakfast was horrible. Just watery nasty plain egg inlet. No bacon. No sausage. No biscuits. No gravy. Stale muffins.Outdated cereal. - absolutely terrible.

It was amazing staff super friendly and knowledgeable of the area

Excellent service, all clean and comfortable

Parking easy and free

O hotel é muito bem localizado, os quartos são grandes, café da manhã bem simples, mas bom. O problema do hotel é o cheiro forte dos tapetes e a falta de simpatia de alguns funcionários.

Property was disappointing and description misleading. Pool area was unkept and pool itself filthy; we did not observe any guests using it during our stay.

Good staff

This is a great budget friendly hotel near the Amerant Arena. I have no complaints. It was clean and functional. I was happy with the distance to both the arena and the airport

NEVER again room had a very bad old smile. Hotel looks good on the outside but Lord help the inside is not suitable at all. The Bathroom floor and in the corners of the bathroom DIRTY. Lamps and closets rusty and old. My fist time staying at a La Quinta and it is my last 🙏

The staff is the only thing that keeps this hotel afloat. The room smelled like musty mildew. The pool was disgusting. Looks like they haven’t been cleaned in forever, but the staff was very friendly.

Beware a double bed means only ONE double bed. The only hotel on Expedia that sells a room with only one double bed.

good

Run down needs work

Hotel is old but the room were clean

The hall ways and room was a bit underwhelming. Things just appear worn and outdated.

The most concerning aspect of our stay was that there was a family of raccoons that would come out at night which took over a large portion of the parking lot. A majority of the trip I was getting to the hotel later at night only to be met by a plethora of wildlife. While the hotel is cheap, highly recommend staying elsewhere.

La habitación muy limpia, buen servicio

The pool was dirty and couldn’t use.

Property is older but very clean. Staff is super nice and helpful.

Great

Every single time I stay in this hotel is great. Gladys from front desk is awesome.

Not clean, do have funky smell. It’s my first time not sleeping at a hotel leaving the same day. It’s first leaving bad reviews

Buen hotel

I usually don't right reviews this hotel was outdated room was dirty hotel needs to be updated

The property is dated, with carpet stains throughout. The furniture is very dated. The television was about 19 inches wide.

The staff were the only upside at this la Quinta. Everything else was terrible. There were roaches and ants in my room. One of the roaches was a baby so they have to be breeding in there. Everything was dated and not clean. I didn’t want to put my clothes in the drawers because when I opened them, they had an old musty smell. The shower leaked badly, the gym looked like it was cleaned monthly and not well. The breakfast was easily the worst I’ve had at a hotel. Outside there was trash littered about in the parking lot. There was a raccoon literally eating from the trash in from of where I parked and I had to be careful getting in my car. There was super shady behavior at night at the hotel as well. There was scantily dressed very young girls being escorted into the hotel every night. This was the worst experience I’ve had at a hotel. Don’t try and save money like I did. Just pay and get a better hotel.

The room was old and needs updating . Carpet felt dirty . Bed was super comfortable. The dead bolt on our door did not work it was broken . AC worked for most part but it did not maintain the room at temp we set . The staff was super friendly and helpful . Location was great with stores close by . The cups for the coffee maker were wrapped in plastic but for some reason were wet . Room and hotel overall needs a facelift

We tend to never complain when we travel or eat out, we understand the job(s) are difficult in the current landscape. The room was fine, but there were numerous broken outlets, the TV didn’t work, and the breakfast was full of stale food. What bothered me most is that our door had to be slammed to properly latch and the hotel was noisy. People having conversations and hanging out in the hallway that kept us from sleeping well. I would not book this hotel again until significant renovations were made to upgrade the ambience and utilities for guests.

Cleaning can be improve.

Great

Very old hotel. Not very clean.

Yes

Dated and in need maintenance.

Carpet in breakfast room was very dirty- ran out of everything at breakfast

Front desk staff is SO helpful! Merci

Conveniently located. Old rooms

Room was in good condition

The place is dirty and smells

The room was unclean, dingy and smelled. It really felt like cost didn't match the reality and the pictures and amenities not representative of the state of the facility. We also paid for insurance through expedia's plan and we told that was expire 2 days prior to our last night, which we did not need and was not refunded. I would score this place low but I think I would score expedia lower as this and the last lodging we booked through them was poorly reviewed. I'm not sure I would trust their review system anymore and likely wont use them. I would also not encourage my aquantances to use them.

Dirty carpets in hallways and room, very much in need of a remodel. Shower was good and hot water was great.

Staff were courteous

I don't know how this hotel got such high ratings. This place needs to be demolished and rebuilt there was mold around the shower and there was trash in the hall ways. My wife and I decided not to take showers because we were grossed out.

lobby and Hall rugs in bad shape. Needs complete hotel renovation for the very nice Sawgrass area.

The room smelled really awful, dirty carpet and the entire hotel is rundown. Choose another venue.

Staff were outstanding

Not very people at front desk and rooms were clean

Smell not to good

Yes it was

Great

Will definitely return!

The breakfast was very limited and had to make frequent visits to front desk to replenish items and toiletries

Staff was really courteous. Great location. Breakfast was basic. Ideal for shopping at Sawgrass Mills Rooms need an upgrade. Nevertheless a good stay.

I would not recommend. Being a Wyndham property I certainly expected better. I guess they're only concerded with the $1000 plus per night properties.

Room had another towel cleaner left behind

Os funcionários foram gentis e simpáticos, o café da manhã é ok, mas poderia ter frutas.

Room dirty, service bad, too old and bad maintained. Parking was a challenge.

Door was a bit hard to close

As expected for what you were paying. The breakfast was below mediocre.

Not good

Overcharged for pets!

The room was clean and the staff was courteous.

Staff…excellent. Very professional and friendly. A number of them quite thoughtful and helpful on a number of little ways, from front desk, to cleaning and maintenance.

The night desk agent (male) was very nice and patient, despite having five people in line waiting to check in. The only good thing about my stay was the shower pressure. The room was very old, smelled extremely moldy, and had mold growing in paint outside shower. The floors were filthy with visible dirt on the bathroom floor. The bed sheets were still damp and it added dampness to the moldy room. The tub had black hair in it. The breakfast was very disappointing. Only had powdered eggs and bread (bagels, toast, waffles), no fruit, no yogurt, no proteins. Only drinks were oj and coffee. Not even water available.

The room reeked of bad foot odor I had to keep spraying room with my personal sprays just to keep it smelling good I was assigned to a different room before this room and the front desk switch me to that room as if it was intentional.

Great

Front desk staff were great and room was clean

Clean and convenient for our trip and nice front desk with breakfast!

Convenient Great stay 👌 Will return again

Ok

Staff was great. Internet terrible. Hotel needs a face-lift and room only had 1 hand towel and 2 bath towels. Bed was super comfortable though.

Location was good for what we needed, next to outlet malls. a night before a cruise & we had own transportation. Rooms were clean but nothing fancy. Probably a 2 star hotel no extras. Downside was breakfast area was too small & crowded. Minimum offerings but a basic breakfast. Nothing extra like some hotels. I would stay again if I needed a room for a night. You need a car to do any sightseeing.

The hotel is older but well kept, Service was excellent...Room was spotless and comfortable but only issue was moldy smell

Rooms were clean and staff was friendly

Everyone was very nice

El personal

The room was smelly and there was mold on the windows. Breakfast room so small that we just walked back out. Tried different times didn't make a difference.

Staff was very friendly.

Breakfast bar was very limited. No meat. Rooms needed updated and smelled bad

Yes the room felt neglected and the front desk guy was very ruled to the customers. Sofa lay out bed was full of mildew. linen had rust stains and blood stains on them. Room smell like mildew. Carpet very nasty outside and inside. The walls on each floor needs work. Toilet was hard to flush. We came down for a funeral and paid over 300 dollars for a room that was very poor and nasty. Ask for extra stuff and the guy couldn't give us anything. I still haven't got my 50 dollars deposited back.

Good and very responsive staff. Hotel itself is dated and needs refurbishment. For instance our room lock was broken and could only be unlocked with the managers master passkey. The carpets are worn and dingy, and there was an approximate 2x3 area on the ceiling where the paint had peeled away to expose the ceiling panels. However the room was clean and the bed comfortable and it was a good location relative to the highways going west. So it's a mixed bag, we were saying overnight so it was ok but it wouldn't be our first choice for a longer stay.

Average hotel, not the cleanest but cheap enough.

Pæne værelser, gode senge.

Yes the rm was spotless and the staff was courteous

The staff was great but the facility is older - ceiling was peeling, the hair dryer shorted and started burning, elevator was dirty. Not near restaurants.

Room smelled of mold. Needs a major update. Dog in the room next door barked for 2 hours straight. Walls paper thin. I talked to the front desk and was told they already called the owner of the dog and they would come back. Next morning the dog barking again. Requested to be moved and was not accommodated

An excellent staff! Kind and helpful with good sense of humour! Free parking and plenty of space. Good lights and security camera system outside-thank you!

The smell and the clean of the halls was not the best

The staff especially Gladys, she is so welcoming and accommodating to your needs.

Dirty and disgusting. Smells funny and very outdated .

Staff was nice. Tub worn out and paint peeling. Hair dryer not working properly. Worst elevator ever

Very near to Sawgrass mall

The room was very clean and comfortable. The staff were very pleasant

The room was 'clean' with clean linens and comfortable bed. Breakfast was available but so-so...no fruit in sight. Pool area a great spot to sit and enjoy the outside.

The property was not dirty, but out dated. Friendly staff was the best part, and they seemed super helpful. I wouldn’t say business friendly because the check in lobby is small and so was the sit down dining. And we visited during a busy weekend so it was super crowded. the staff handled it well but the room was really outdated.

Awesome experience, Clerks were friendly and warm.

Room was clean and large. Staff was helpful.

Everything went smooth as planned

Property needs to be renovated

Nice location near mall and restaurants, Helpful staff. They had free eggs, bagels, waffles and cereal for breakfast that helped us get a quick start in the morning.

The location of the hotel was very convenient.

We just had a quick overnight stay but what we had was perfect for a short stay, the staff were very helpful since we were checking in late and extended our late check-in

Nice

Front desk staff is accommodating and friendly. Daniel does a great job in making everyone feel comfortable throughout the stay, and I have been to the property multiple times.

Hotel is in a great location but it’s outdated and the hallways and rooms are smelly.

Typical budget hotel, clean the pool it was not open and gross

There was a machine to make coffee in the room, however they only provided plastic cups . The next day I was able to take some paper cups from the front desk where they have Coffee urns. Would just be nice to have cups able to handle hot water in the rooms so you could have a drink without having to get dressed & go downstairs. Overall the rooms & lobby were a bit dated but the location was convenient for our purpose and a short ride by Uber to Sawgrass Mills. Starbucks about a five minutes walk away.

Hotel is old but ok for a short stay. If the budget is important then it can work.

Very dated rooms.

Hotel cercano a las tiendas y Sawgrass Mills, desayuno sin fruta, el cuarto necesita limpieza mas profunda, buen estacionamiento.

Great Hotel and clean Rooms ,Staff are super Nice

Great Hotel with the best customer service 👌👌👌

Nice and quiet clean

Yes. The front desk person in particular was extremely helpful. Our dell phonescwere not working due to national outage & the man at the desk went above and beyond to help us.

Always welcoming. Clean, friendly staff. Always stay here when we are in Miami

Easy check in, very clean and rooms are super comfy. 💯 recommend. Very close to Sawgrass mall, fort laudardale airport and highways. Illuminated outside, and you see nice people.

Not very clean. Outdated and dirty.

I find my reservations at first when I was checking in. Get to my room finally in the AC does not work. Switched me to another room and fire. Alarm keeps beeping. Front desk clerk replaced the battery rooms are not clean. Hotel is very old and outdated walls needed paint carpets need to be replaced. Would never stay here again.

Better breakfast

Great customer service

Although Mrs. Gladys was not at the front desk, her co-worker provided excellent service. She was kind, professional, and welcoming. The outstanding staff truly enhances the overall experience and helps offset any areas where the property could benefit from upgrades.

Room was clean. Desk personnel personable and efficient. Property needs updating. For the $158.00 nightly rate the "breakfast" may be described as a joke. .... .

The hotel was tired, it’s an older hotel and it’s showing its age. The carpet and sofa bed in my room were stained. The breakfast was extremely disappointing, there were very few selections, no bacon, sausage, fruit or muffin and the egg was cold and rubbery.

Staff

We arrived earlier than expected time. However, front counter staff was not very helpful. There should have been better communication given to the customer. Instead, we were forced wait over three hours even though the room was ready to be moved in. The staff purposely made us wait until the time to check in.

I did not have breakfast in the hotel but it looked good in the way out.

The shower handle was loose and will soon fail.

The location was very convenient, close to Sawgrass Mills mall. The room was dated but clean . Room should have usb or usb c charging stations.

Room was okay, carpets really freak me out. There was a lot of weird things about the room and seemed thrown together. Never got pillows when I asked/texted the number that it said to text if I needed anything…

I was disappointed with my stay. The hotel feels old and outdated, and it seems like little maintenance or renovation has been done in a long time. The breakfast was also very poor, with minimal options and low quality. Overall, the experience did not meet expectations.

In a area, it was in.I think it should be a little more updated.Some of the sheets on the bed was dirty.Just not what I was expecting from the area that is , in. Do need to be updated

Courteous staff

Elevator didnt worked the whole time.

For a 6 night stay the room was serviced the evening before checking out. That is a full 5 days after checking in which is completely unacceptable.

Great stay

The room was well cleaned, comfortable and AC worked perfectly. The front desk staff was kind and professional. It was a great stay at an affordable price.

The staff were great the room was okay but there were signs of mold in the room

Yes clean rooms, friendly staff. Breakfast not the best

Can see this place was probably pretty nice not too long ago, but could use some renovation. Woman at the front desk was very nice, lots to do in the immediate area as well. This place loses a star solely on the quality of the rooms; my toilet wasn’t completely screwed into the floor and felt like it was going to tip over, etc.

EVERYTHING WAS GREAT

Staff were kind and helpful when addressed. Room and building are quite sad, outdated and just kind of dumpy. Doesn't match with the good staff you have on hand!

good and very friendly staff

Very quiet locattion

The beds were comfortable and A/C worked well but the rooms had a bad old musky smell that never went away even after runni ng the A/C for 2 days. The rugs and floor need to be thoroughly cleaned. The floor was sticky. Extremely dated old decor. Rusty lamps, door hinges, toilet handle, bent towel rod, old mirrors with dark spots.

Limpio,Pero para el precio,siento q falta remodelar , el de Orlando estaba mucho mejor. Algunos empleados amables y Otros regular.

Breakfast wasn’t anything special. But priced accordingly

Internet was stable

Daniel came to my room and fixed something. It's so nice to stay where humans stilll work. They go above and beyond! The rooms are clean, update, plenty of space and thy are pet friendly. Would absolutely stay there again, these folks need a raise. somewhere w

Excelent service from the staff. But bad smelling in the roo, it was clean, I guess because it's too old

The staff was friendly and courteous. The building surrounding was good. However, I stayed in room 416. It smelled musty, and dusty. My friend asthma acted up badly and she got very ill especially on the last night we stayed. We are currently back in Trinidad and she is unable to return to work as she has to take medical leave for a few days. As for me, I also had a difficult time breathing ... smelling the dust. I believe the situation got worst after the vacuuming of the room on the 3rd day of our stay. The dust lingered in the room. I recommend that the room should get some fresh air periodically and have a device installed for better extraction of dust etc in the room. Also, La Quinta was booked out (I was informed by the front desk) and the breakfast area was too small to accommodate the volume of guest who were trying to get their meals and eat it in the said area. Perhaps, consideration can be given to open an area by the pool or somewhere outdoor to facilitate peak time

There were actually metal hanging out of the mattress. Furniture looked like they received it from a 3rd world country. Sink clogged. I have photos

Yes

good

Old building

Entryway floor was not swept. The soap is horrible for washing hands. The room was not well ventilated. Room was very stuff and gad a musky smell. Sheets on bed did not feel clean. Quality and color is ugly. The carpet was not vacuumed. The breakfast had only carbs. No fruit or hot options other than waffles or eggs. The breakfast eating area was small,cramped for # of people at hotel. Walls need painting update. Staff was ok but at check in confused with basic questions about location.

Hotel is average. They need to urgently replace the carpet in the entire hotel. The carpet is dusty all over the hotel. You get what you pay for. Break fast place is super small and it was very crowded during our stay. I would say this is average hotel.

I had to make a last minute reservation, the staff was friendly and the the room was very clean.

Always a funky/musty smell in rooms

Good and close to the mall

volvere de nuevo

Merry Christmas! Indeed it was nice staying in the hotel. The beds were spacious, washroom was neat and clean, breakfast was good but less space to sit and eat. Prefer having breakfast between 6.30am to 8am. Overall the stay and experience was good.

Yes

Except for the pool The front desk lady she was so nice

Not happy with the room

Gentleman at check in was very nice and helpful. Hotel was clean but a dated interior. The air freshener was overpowering in the hallway at times, but not a horrible issue. Overall a good experience and would stay here again!

From the start there was a gloomy feel to the outside. The reception was good, lack of info on the laundry process, but stick a pin. The room was very old fashioned, there was a musty renky smell, like old carpet masked with some form of deodorizer. The bed was hard and u could feel the springs. Shower had a curtain, really in Dec 2025, who does that. The washer and dryer uses quarters, which obviously the reception doesn’t have, the card section seems to be malfunctioning or not accepting international cards, sucked up $3 in quarters and no refund. Had to leave and go to a coin laundry at 1am. The breakfast is poor, eggs bland with basic options. The waffles and coffee was good. I won’t stay here again or recommend it.

Building is super aged… smelly carpit all throughout the building. TV in the room was broken. Definitely will never stay at this place again.

weird stuff maybe food on the ground, ants on the bed, used sheets, wouldn’t recommend this place when competitors offer way better. pool is very dirty as well

Check-in was slow. I booked 14 rooms and they gave me 13 keys then made me dredge up my reservation to prove I had paid for 14. The beds were fine but the room was dingy.

Staff very helpful, very convenient to Sawgrass mills.

Yes

The room was ok

This place need to be invested in to be better.

Facilities met our needs

Really dirty room, bad breakfast!

Met basic needs , friendly staff

For being an older hotel, everything was in good shape & very clean! The staff was very professional and helpful.

Parking was ample.

Very easy

parking good.

The hotel has seen better days. The rooms are clean but they have a carpet that just looks nasty, breakfast was always crowded, and they have a stupid policy to charge $3 to receive a package even when you are in the hotel. Was there for 4 nights, will never return

Very friendly and helpful staff. Clean and smelled excellent.

Great staff!!

Hotel was nice

Breakfast was poor

They charge me twice . No body answer the phone. They hang up

Room was very clean, just a couple of minutes away from the arena.

Nice

Parking was okay but some shady characters were hanging around on the edges of the parking

Clean room, silence all around, Gladys @ the front desk is the best. Thank you.

Yes

Room needs painting, paint peeling, table lamp rusty, microwave has rust inside.

Great customer service and the staff are very friendly

Good

The room felt dirty and the sheets on the bed had numerous stains. The toilet was broken, whenever you sit on the toilet, it would shake. There was also a huge cockroach on the carpet when we woke up one morning. The skin was also clogging. Overall experience was not very good.

It was just ok. The refrigerator didn't work.

Safe, clean, convenient. Great staff!!

Great customer service

There was an odor on our floor, and we spotted a roach in our room. The room was outdated and was not properly cleaned.

Customer Service was excellent, but I was dissatisfied with the room service as I asked for my room to be cleaned and bed linen changed and they all ignored my request.

The staff was wonderful. Super sweet. And helpful.

They should change the carpets, looks dirty. The door of the back side of the building does not work and we have to go around to enter thru the main lobby.

Good breakfast Friendly staff

Helpful staff

Clean room nice staff

everything good as before, will return

Dirty, run down, needs improvements

Very old hotel. Room had black mold in the bathroom. Breakfast area very small and very poor choices.I don’t recommend it.

Rooms were clean. IKEA next door, 8 mins cab ride to Sawgrass.

The staff was excellent

Nice stay.

Staff was great, the facility was clean and organized

They booked a man into our room at midnight. His key worked and he walked right in on my sleeping wife and I. We were offered no compensation for our 3 nights. We asked. It would have been fair to comp our room that night since I fought off a drunk intruder.

Excellent

Needs a face-lift

La habitación y todo sucio los pocillos mal olor

The room was spotless and the staff was great. The breakfast could have been better but it was fine

Excelente servicio! Tienen q remodelar

The smell of mildew and mixed cleaning chemicals made it hard to breathe. The bleach stains on the rugs, damp rugs were filthy. The bathroom was filthy, dirt crust on floor. The refrigerator didn’t work and the air conditioner was weak. Overall, horrible. Never stay there again. I checked out immediately that night for the next day as I booked the room for the weekend.

Staff was very courteous, room had a very old smell, musty and my sinus was acting up alot from dust in the room, probably from the carpet

No issues. Was a decent stay.

Friendly staff but the rooms needs to be improved on

The staff was the shining light of the stay. They were pleasant and helpful.

breakfast option was horrible hotel was a bit dated

Need to change managers

Great late night check in process and accommodations

The corridor was smelly that the bad thing i didn’t like

Our room was smelling of humidity and mold when we opened the door and it lasted all night. I alerted staff on checkout.

The carpets need replacing, too old and are smelly specially in our room. Breakfast was very poor. In the past it included fruit, oatmeal, eggs, and a variaety of rbead and spreads.

Hotel is very old and not clean. It was cheap so I got what I paid.

Property is in need of major refreshment. Mold was terrible. Staff however were incredibly helpful and friendly.

This was my first time staying at this location the room was very clean n odorless. The front desk agents were very helpful as usual. The location was close to everything I needed.

Overall things was great. Clean rooms friendly staff. Amenities was ok but I didn’t understand one thing. The pool had no lifeguard so why you couldn’t swim at night either way you would swim at your own risk

Nice customer service

Amazing

The staff were very courteous and accommodating. Extra towels were made available per request.

ROOM NEEDED CLEANING.

The rooms had a bit of a musty smell and definitely outdated. If you just need a reasonable place to stay for a night or two with a pool and minifridge, it works. However, I personally am going to book a different property next time I'm in the area for the Cleveland clinic in Weston. The musty smell made me concerned it might affect my already poor health, however it is located in Florida with a window that could be opened so other rooms may not be as bad if their windows are inoperable or less used.

Hotel needs renovations but it is clean. The staff is very kind and nice.

The rooms were dirty and in a bit of disrepair, the key cards malfunctioned for a bit and breakfast was very limited, but the service at the counter was excellent and it was close to everything we including Sawgrass Mills. For the price it’s honestly what you’d expect, I’ve stayed at La Quintas before and expect the bare minimum but this one was the poorest so far.

Yes

The breakfast was not that waw

Again Gladys (front desk) never disappoints. Professional, classy, and friendly. The MVP of this property.

CLEAN

It was ok we had no problems it was clean

roof was falling in. moldy.

Clean. Close to everything

Clean & convenient. Amazing staff!

Weed infested and run down property. Felt extremely unsafe there. Just don’t book here!

Clean, convenient & greatest staff

Lean, convenient & amazing staff, always!

The hotel lobby was dated. The room had comfortable bed but I wish they had more pillows. The room was very noisy at first with what appeared to be a motor running with bad bearings. I notified the front desk clerk who in turn advised the manager. The manager went upstairs and turned off what appeared to be a loud exhaust fan on the roof. The included breakfast was simple but the eggs were refrigerator cold and they had nothing to drink bc their juice machine was apparently broken.

Clean, convenient & great staff

Met all my needs. Forgot my phone and mgmt kept it safe for me which is awesome.

Excellent super clean and very friendly staff , thanks !!

El parqueo bueno

The bathroom shower was extremely slippery. The ac leaked water. The Direct tv didnt work the last 2 days

Great staff

The continental breakfast was missing items and that’s why I picked this hotel

Clean, great staff.

Okay maids took girl friends skirt went they refreshed room

Wonderful stay

We ended up driving 3 hours back home early because we had no where to stay. You would think for $130 a night it wouldn’t be so disgusting. This hotel should be rated $60 a night. Best part about this situation is they won’t even refund me for a room I refused to sleep in. Don’t stay here. Trust me.

Carpet in the room was wet, everywhere. Almost like it was shampooed but it didn’t smell clean. Bed was comfy but the pillows were lumpy.

The hallway and room smelled like mold n musk. The sink was clogged. The room was big but outdated . Dirty carpet. Had AC but didn’t work well to cool the room. It was hot and smelly😩

It’s at a good location but my room had mold they said I would have gotten 1 night refund after a month there’s still no compensation..

the location

Hotel needs some interior renovations. Breakfast was cold and not maintained

Clean & convenient. Great staff

Clean, great staff,

Great staff

Clean room, great staff

No gym

Can’t beat the location. Friendly front desk. As other mentioned could use a little sprucing up as far as carpet in breakfast area, etc…everything was fine for one night. Would stay again when in the Sawgrass area.

It is the worst La Quinta I've ever stayed in. I thought I had booked the one across the street from this one. A true night and day difference in the quality of the hotels.

Great stay

Clean & convenient ..

The management is great. They are helpful, friendly. Unfortunately, I cannot give this hotel a good rating. The cleanliness is below a zero. I had to switch rooms because it, I found a dead bug and the previous guests eating utensils in the drawer, and although my second room was better, it wasn’t the best. I found a tooth (yes, a human tooth) under the desk, it was nauseating. The hotel needs an update. The carpets are worn and smell musty, the bathroom door didn’t shut properly, and the outlet plate was coming off, that’s dangerous for children. It’s a shame that the management tried so hard to be friendly and accommodating, but they have to take the heat due to a poor cleaning staff. The WiFi was awful and the “gym” was a joke. The pool was lovely, could have been vacuumed, but was very nice. I wish I could give a better rating because of how helpful and pleasant management was but I can’t because of the cleanliness. I could go on but there isn’t enough space. I feel awful for the managers.

Decent but dated room with carpet that had an odor.Bed was comfortable. My room was on the 2nd floor, I heard noise from upstairs majority of the night. Breakfast was cereal , bagels/toast, eggs, and waffles.

Buenas atenciones

Members of the staff were friendly. Facility was clean. Breakfast buffet was very good.

place was completely filthy with dirty and sticky floors and carpets. All the furniture was stained and smelly. The buffet was terrible compared to every other La Quinta where I’ve stayed. The only redeeming feature is that the bed was comfortable and the gentleman at the front desk was very pleasant this facility also does not have any USB ports for people who need to connect in charge

It was excellent 👌

Horrible

room was dirty. trash in can cigarette butt on bathroom floor. room was very musty. a/c did not work properly

Staff was rude, they didn’t accept the Expedia price of 104 and charged me 154 “their rate”. Pool was closed at sunset in a Saturday.

This was conveniently located near interstate.

I really enjoyed the proximity to shopping areas.

The rooms was in really bad shape bad smells the rugs smells bad, the sheets bed look like they just changed but not washed. Honestly I wasn’t expecting that.

This property is in a wonderful area, close to restaurants, shops, and IKEA. The hotel needs upgrades desperately, but Mrs Gladys (front desk) is the heart and MVP of this property. Very polite, kind, and professional.

Clean, helpful, affordable

The staff were extremely friendly especially Gladys she was very helpful

The hotel was a very charming experience, bed are very comfortable and the pillows, clean room, and super friendly staff, the breakfast was very good (American breakfast) they have coffee all day (I love that) and for my the star was Gladys on the reception area, very friendly and supportive! Thanks for all

The people are amazing. My only problem was my mattress I could feel and see the springs every time I got out of the bed the mattress look like it had to be at least 100 years old no exaggeration.

Again Gladys makes up for any imperfection of the hotel. She is definitely the star of the hotel. Kind friendly helpful and professional.

Dirty floors

Horrible property front desk was a mess and I had to go on a screen like a zoom call to check in. Not worth it.

I think we were misled online places were far from the hotel ...with very poor transportation

Staff was really helpful and friendly, Gladys, Daniel, were really nice, breakfast could be better also the vending machines were not full, mainly bottle water, pet friendly was a plus.

A very pleasant experience! Quiet and quite comfortable

Daniel at front desk went out of his way to help me. Thank you.

Breakfast was bad, really bad.

Gladys at the front desk is an angel. She makes up for any imperfections of the hotel

Really nice people at the front desk!

Everything was great

Property is in bad condition mold in the bathroom. The whole property was dirty. Staff was not welcoming. Would never come back.

Location was convenient.. the halls floors should be changed to hard floors, the carpet didn't look clean. Bathrooms were nice and clean, bed was confortable.

Property OK its a budget place so don't expect anything spectacular.

Very kind and friendly staff

The hall way smell liked mold or the odor was weird. When I first checked in the worker greeted by saying wait a minute they are only one person. I think it was unprofessional. But I stayed out the way. Just couldn’t wait to finish my nights there!.

Had a great relaxing stay

Room was clean

Cigarette butts and plastic glasses in the overflow trough of the pool. Ceiling fan in our room didn't hardly move and was coated in grime, desk lamp shot sparks when we attempted to turn it on. We unplugged it to ensure safety. Spider webs in corners and dirty baseboards. Bathtub faucet had mildew. Was going to take a bath but the soap scum in a brown layer changed my mind. The toilet seat fell off after the first use. We would have left but everything in the surrounding area was sold out due to The Who concert. At least we didn't see evidence of bed bugs.

Check in clerk was excellent. Facility was okay; showing its age, though. Breakfast was not very good. (They need new toasters that actually toast!)

The front desk was very personable, even though they could not find my reservation using my husband's first name instead of just the last name and itinerary #. The bathroom door stuck. The fire sprinkler and doorframe in the bathroom were rusty. The AC was not cold even though we had it on 73. It was just vey damp feeling. The mirror on the wall looked like it was hazed over from the dampness but it didn't wipe away, nor did it wash away. My clothes were damp when I took them out of the suitcase several hours later. The breakfast was dismal. The person setting it up didn't speak English.

Staff was nice and attentive. Budget rate for a good location, I wasn’t looking for the Ritz.

Property is pretty average. Staff is extremely professional and accommodating!

More breakfast options

Breakfast could have more options

The room smelled like a wet dog and the bed sagged