Days Inn by Wyndham Syracuse
About Days Inn by Wyndham Syracuse
At Days Inn by Wyndham Syracuse, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit. Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as luggage storage and safety deposit boxes. At the hotel, utilize the convenient laundry service to maintain your preferred travel attire fresh, allowing you to pack lighter.Desire to unwind? Make the most of your visit at Days Inn by Wyndham Syracuse with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of hotel.Accommodations come equipped with all the conveniences required for a restful night's slumber.A number of rooms feature television for guest amusement and enjoyment.In certain chosen rooms, a refrigerator is conveniently available for your use. Days Inn by Wyndham Syracuse offers a hair dryer and toiletries in the restrooms of specific accommodations. At Days Inn by Wyndham Syracuse, each day commences with a scrumptious breakfast offered at no additional cost. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.At Days Inn by Wyndham Syracuse, guests can take pleasure in the delightful recreational amenities provided for their entertainment.At the hotel fitness center, you have the option to engage in your daily exercise routine or simply alleviate your jet lag by breaking a sweat.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Luggage storage
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel reviews indicate a mix of positive and negative experiences. While some guests appreciated the friendly staff and convenient location, many expressed dissatisfaction with the cleanliness, maintenance, and amenities of the hotel.
- Friendly and helpful staff
- Convenient location
- Poor cleanliness and maintenance
- Limited or disappointing breakfast options
- 4/5
Front desk staff were polite and friendly
- 5/5
Alicia was very kind and made us feel welcome.
- 3/5
Not all that clean. The bathroom vanity in our room was broken. Tile and trim along floors was peeling or broken. Bathroom door would not close properly. Breakfast did not look appetizing. However, The lady at the front desk was very friendly and helpful.
- 1/5
The room was clean and neat The staff was very friendly and helpful
- 1/5
Really old vibe to this hotel.
- 5/5
Clean, nice and good employees.
- 3/5
Front desk personnel was super friendly! Building overall okay, definitely an old property but has been updated.
- 4/5
Good motel for passing through the area.
- 4/5
This place was a great price for a good stay! Me and my partner were just trying to stop somewhere for the night to sleep and this place is perfect for that scenario. We were greeted nicely when we arrived around 11:30pm and the room was nice and tidy and spacious! The only issue during the stay was that duvet was extremely thin for the summer - which is fine - however I wanted to use the extra blanket for warmth and it had not been cleaned for a while. It had stains and dirt on it. HOWEVER, the room and bed themselves were very clean. The breakfast in the morning was not what I was in the mood for but if you're not fussy then it's a great addition to have! There's also a dunkin and mcdonalds right next door for more options.
- 5/5
Very clean room and nice breakfast
- 4/5
Friendly staff, clean hotel
- 3/5
Hotel was ok, used as a passing through stop Could of been cleaner front desk girl was lively
- 4/5
They were in the process of remodeling the front desk area. Otherwise, the stay was quiet and everything in the room worked well.
- 1/5
The hotel is suffering severely from a tyrant the likes I've never seen before named Kaleli Roy. She's I rude to staff often yelling in public in front of customers. She's the most unprofessional "leader" I've ever witnessed in my entire life. I've been a diamond concierge member since 2016 and traveled for business for over two decades. I have never seen such a human and I use that word loosely. I was asked to leave the hotel as Ms. Roy was having one of her manic episodes. I'm a paying good customer that was abused verbally with threats. I've since passed this information to law enforcement for further action. There is noticeable drug use, prostitution amongst other activities. Ms. Roy is aware and condones this activity if not participates. If you complain her very unprofessional evening staff will make up lies about the guest to simply get rid of them without merit. There's two individuals names Kwan and Elisia allow a total free for all to happen on their shifts. They contact Kaleli with endless stories as i was a threat knowing of the illegal activities. I was paid in full and asked to depart for no reason. There are msny guests actually living in this building some who owe thousands of dollars and are using drugs as Ms Roy is fully aware. Sadly new management is trying to improve the place, but Kaleli is doing everything and anything to prevent progress. She is one of the most evil human beings I've ever encountered and should be immediately removed from her position f
- 5/5
Comfortable bedding, many amenities, beautiful property and great access to shuttle/ casino
- 5/5
Nothing but good with this place very comfortable and the night desk worker was such a beautiful person so nice
- 5/5
I absolutely loved staying at this location. The staff are super friendly and helpful as well and they are dog friendly. My Rottweiler loved the stay as well.
- 4/5
Good location.
- 5/5
Alecia on the front desk at check in and during our stay is a super staff person. She is very friendly and very bubbly and always smiling!
- 3/5
The staff was very nice. The rooms could be alot better with basic maintenance.
- 3/5
Good price for the stay
- 3/5
Under construction so it’s a bit messy. I did sleep great and the staff was excellent. Overall an okay stay.
- 5/5
Staff was very helpful and helped us check in early
- 1/5
Really bad. Do not stay here. Run! Fast1
- 2/5
Needs a major update
- 5/5
I think the property is being renovated, which would explain some of the mess on the floors and elevator. But room was super clean, staff was super friendly, location was perfect for getting anywhere around town. Parking was great. It was a short walk to food and convenience store though we did not try them. Disappointed that the fitness room was not accessible, probably due to renovations again.
- 5/5
Parking was perfect, great location. Check in was super because staff (Lisa) working the front desk in the after and evening was amazing and really took care of us. Room was super clean!
- 4/5
The TV set never worked.
- 3/5
Rooms are very run down but, you get what you pay for. Animals are welcomed. Wouldn't stay more then a day.
- 5/5
Bathroom has no lock
- 1/5
The @breakfast” was toast and coffee with grounds in it, Absolutely terrible!!!
- 1/5
Their free, complementary breakfast consisted of coffee with grounds, no hot water tor tea, and bread to toast! Absolutely a terrible place to stay!!!
- 1/5
Very bad service bed bugs in room disgusting service
- 5/5
Everything was great
- 3/5
The front desk staff were nice and helpful. The facility was a little beat up (chipped paint, dirty, part of wall falling down, etc). The room was dirty - probably the dirtiest hotel room I've ever stayed in.
- 5/5
The staff was amazing and it was exactly what I needed for a quick flight in the morning
- 5/5
Everything was great
- 3/5
The area was a little sketchy.
- 3/5
The room was clean, the staff was great but the hotel was VERY rundown. The bathtub in our room had cracks and was peeling, the room was very dated. It was good for what we needed it (overnight stay before a flight) but I would've been upset if I was traveling for the area and picked this hotel for a few consecutive days.
- 5/5
Alecia is the best front desk clerk. She was very accomodating and a true delight. A true gem......
- 1/5
Worst hotel I have stayed at in a long time. Specially since I got a king suite room. The hotel put a $100 hold on my room for a deposit. I stayed Wednesday night in to Thursday. Friday my $100 hold wasn’t released now Saturday no money returned. Hotel telling me that I have to wait till Monday. Bad business Very unfortunate I would have been a returning customer
- 1/5
Multiple cockroaches were in the hallway. Sheets on bed were stained.
- 5/5
Friendly staff made our long term stay feel safe and welcomed with my service dog Bruno. Highly recommend this hotel to everyone especially families.
- 1/5
Absolutely disgusting! Do not stay here! The first room smelled of an old man marinating without a shower for weeks. Dirty bedding. Asked to be moved and that room had giant pubic hairs in bed and on the floor. Sheets extremely dirty
- 3/5
Decent to stay in if you’re not staying for a lengthy time. The rooms are not well lit. The showers water takes 15+ minutes to get hot. Hotel staff are friendly.
- 3/5
room was fair. staff was pleasant
- 1/5
The heat didnt work in my room i had a suite and they moved me too a smaller room and still chargered me for the suite very disappointed
- 5/5
Well I don't know the owner but I sense a prejudice towards me from who appears to be her or her family.
- 5/5
Staff were very friendly . Room was nice , could use some comfier chairs, room was very clean . Hotel was very nice , second time i have stayed there .
- 5/5
Clean room, friendly staff, and free breakfast.
- 4/5
Yes
- 5/5
Room was clean and spacious
- 1/5
Jyst dirty 20 mins for hot water
- 1/5
Very neglected
- 5/5
Plz improve morning breakfast as very less things too eat .
- 1/5
asked for wake-up call but didn’t get one. Shampoo and body soap were empty. no clock or radio. no coffee.
- 2/5
The hotel is dingy and depressing.
- 1/5
The hotel was dirty. The room was dirty, hot water didn't last long.
- 4/5
Very helpful staff and service
- 4/5
Good
- 2.5/5
There was no hot water and room was dirty and smelled funny
- 0.5/5
I’m not stay this night there,because asked me 100 dollars cash deposit,and I don’t have to give cash money
- 5/5
Great stay 10/10. Alicia at the front desk is super welcoming. 3rd time there and will be definitely coming back.
- 1/5
Dirty room staff was just not helpful i cant put zero stars ot i would when i arrived the first night i had no hot water. It stunk of idk what to call it smelled like people were living there and weed strong strong odor of weed... and nobody cleaned my room even when i asked them too... there was only 2 towels and i stayed 3 nights last night i skipped a shower wich i dont do considering i work out of town! Horrible place only a sheet as a blanket...
- 1/5
No hot water at all. Had to put the trash can under the sink. Drain pipe had a serious bad leak. Checked out at 4:30 to catch a flight. They were Checking guest in without telling them about their boiler issue. Establishment is really run down. And for one last slap to the face. Didn't even have any coffee made!
- 4/5
Wonderful friendly staff and manager. Room was clean and though it’s not fancy it was price very reasonable for spending the night.
- 5/5
I would like a better selection of breakfast food it’s the same options people probably are getting sick of it
- 1/5
There were cockroaches in our bathroom, and in the kitchen at breakfast, we booked a 3 noght stay and we stayed for 1. I dont mess with cockeoaches they will come back to your house. The beds were very uncomfortable, and the breakfast was not appealing to say the least
- 5/5
Nice and private and quiet location. Was a pleasant stay. Older building but good for a cheap place to sleep for the night, plus there’s breakfast in the morning!
- 5/5
La chica que me atendió fue muy dulce conmigo
- 1/5
The laundry was use in the middle of the night and did say they where under workp
- 1/5
The person who checked me in wasn't doing his job right n had to call the cops cuz he wanted me to pay again for something I paid for already n not the difference but really wants no difference cuz I paid 95.94 n if I booked right thru days inn it would of been 76 dols with tax 88 dol so I still got to stay but I won't again
- 2/5
Definitely would not stay here again. The girl at the front desk was pleasant, understanding and accommodating.
- 1/5
Low budget lodgings
- 1/5
Room was neglected, the room they first sent me to was torn apart and construction equipment was everywhere. They re assigned my room. It smelled like weed, and it was unkempt.
- 5/5
Beautiful clean room ,very clean ,staff was very nice
- 1/5
I have never had such a bad experience especially from a Wyndham hotel or an affiliated hotel
- 5/5
Excellent
- 1/5
Very bad experience. Didn’t like the experience.
- 4/5
Parking was easy , the room was clean ... I always appreciate having a frig and microwave . I would prefer a coffee maker in the room but coffee was available in the lobby. I wish hotels would provide a channel guide and instruction for running the TV. The gal that checked us in was so friendly and welcoming . My only complaint was that out of the three lights in the room only one worked so it was a bit dark.
- 4/5
Safe parking lot. Staff was great
- 4/5
Staff were very kind. Great hotel for the price point
- 3/5
The bathroom had hair and dirt on floor, didn’t look like it had been cleaned. Bedding needs to be updated .
- 5/5
The front desk staff was super friendly and welcoming, the beds were comfortable, the air conditioner was cool and the hot water was hot. 100% would recommend and 100% would stay there again if we're in the area!
- 4/5
Quiet area, plenty of parking, fairly lighted area.
- 0.5/5
Room smelled like old cigarette smoke
- 4/5
The people at the front were very nice. I mainly used the room to shower and sleep, and was out the rest of the time.
- 2/5
The hotel says it’s non smoking. I’m very sensitive to cigarettes smoke. As soon as the elevator doors opened on the 2nd floor the smell hit me. My entire room smelt of cigarette smoke. I didn’t complain to the desk being that the entire floor smelt that way. The bed and pillows were comfortable but the bathroom had pubic hairs all over it. I didn’t sleep well. Staff was nice. Was happy to leave and go home.
- 4/5
Yes to both
- 3/5
Didn’t like the dog barking!!!!
- 1/5
It was raining in the evening. I woke up in the morning. There was a pool of water would expose electrical waters right around the air conditioner heater unit. I will never stay at this property ever again. The rules were very dirty. The floor was never swept the room had a really bad, moldy odor very old style room just pleasant to be in not worth the value or state a waste of money.
- 4/5
Front desk girls were amazing. The hotel is very outdated but you get what you pay for.
- 2/5
The room had a very weird smell and the beds were of no help in that department sonce they smelled as of they hadnt been changed. The amount of insects in the room was also really off putting, lots of fruit flies and i swear i found a roach as i was going to bed the first night. Also, the sounds of children screaming and dogs barking along with loud music you could hear from down the hall were not it. The place did the job it was meant to do, but it was not pleasant, will not be using again
- 4/5
Staff all lovely.
- 4/5
I checked out at 6:23am and I wanted to grab a bagel or something for the road. I turn on the light where the food is and the guy at the front service desk yells "No not yet. You got like 10 more minutes before it opens". Really? Lol. I thought that was ridiculous. I can't get a bagel when I'm in a hurry and you know I stayed the damn night lol. However, the black lady that checked me in the night before was very professional and friendly. I bet she would have let me get some breakfast 7 minutes early lol. Other than that the room was clean and at such a good price. Will come again.
- 3/5
Room could have been cleaned better. No hot water in sink, wall outlets loose, tough to plug into
- 3/5
Staff was very friendly and very welcoming upon arrival with a nice big smile. Room was clean but bathroom extremely to small. Parking was fine. Lastly, I didn’t like that they didn’t have a coffee maker in the room as every hotel I ever stayed in always had one.
- 3/5
Hotel was nice. Breakfast was terrible. Quality, selection and taste were poor. Second night, there was a confrontation in the hall that lasted over two hours. Swearing, banging on doors and an incredible stench of pot all through the hotel. Overall, a very disappointing stay. We will not be back to that site on our next trip to Syracuse.
- 4.5/5
Room was very dirty...too many things to list, but definitely not cleaned thoroughly in-between guests.
- 1/5
It was filthy. Torn, ripped, dust ruffle, no working lightbulbs, liquid on the floor, fruit flies everywhere. Curtains did not cover the windows so everyone could see in. Crumbs on the floor. I paid for 2 nights and would have left the first night but there were no rooms available. I left the next morning and never went back.
- 1/5
People banging on rooms screaming and yelling at 2 am and trying to get in the door. Safety was a big key and was called a liar when more than one person complained about the same thing
- 1/5
This property is so run down I’m shocked that people stay here. The photos online look NOTHING like the interior. Everything looks chopped, stained and broken from molding to grout to paint. It is shocking that Wyndham owns this property. The staff is very nice and the cleaning people do the best they can but this property is scary bad it should be renovated or torn down.
- 5/5
Night staff was really nice. Room was fine for a one night stay.
- 2/5
Shower was clogging , unsafe toilet seat
- 3/5
Not stay again.
- 4/5
The staff was very friendly and accommodating. Building is a little old but clean. Some of the people at places near the hotel were a little sketchy, but I felt safe.
- 5/5
It was convenient to all shopping areas and excursions we ventured out to.
- 5/5
Everything was great
- 4.5/5
No
- 0.5/5
Dirty floors Leaking ceilings Broken items
- 1/5
- Elevator was down - Key doesn’t work daily - I spent more time getting keys than sleeping
- 2/5
Sheets were stained, bathroom door didn’t close and would get caught on the toilet. Moved a side table to plug in the lamps and there was rodent feces. Scariest hotel experience. I made a mistake booking here. Didn’t even sleep under the covers. The staff at the front were very nice so I think that deserves recognition.
- 4/5
it was all good
- 4/5
convenient restaurants.
- 5/5
Staff super nice, welcoming, nice plavey
- 2/5
Our bathroom door was shaved on the side (curved cut) because the toilet was too close to the door and wouldn't close properly.We literally would need to move the toilet slightly to close the door. The towels were also worn thin and did not smell freshly washed. Lastly, there was food/garbage bags outside in the hallway that had accumulated over multiple nights - not clean at all! I dont recomment, not even if for one night!
- 4/5
Nice area
- 3/5
The shower was not working right and would fill the bathtub up really fast. The front desk person saw us walk in and went to the back and waited a few minutes before coming to check us in. The room itself was clean and the bed was comfy. The breakfast was alright.
- 5/5
I think the sheet need to be a lot whiter. Other then that it a good place to stay
- 2/5
There was no blanket in my room when I checked in. There was only a sheet, so I had to go back down and request one. The breakfast selection was horrible. The sausage was dry and the eggs were burnt on the bottom. The second morning that I went down to grab some breakfast they didn’t even have eggs or sausage available, and I am not allowed to eat carbs so I had absolutely no breakfast available to me. There was hair all over the shower, and the hot water didn’t even get warm until about 10 minutes into my shower. I tried to microwave food, and the microwave literally blew the circuit every single time the microwave surpassed a 30 second interval. So I had to microwave my food 30 seconds at a time. Thankfully, I only stayed for two nights because I was working a local event, but had I needed to stay there for a longer duration I would have lost my mind. I would never stay there again, unless it was only for an extremely short period to have a bed to rest my head. Would not recommend.
- 1/5
I got my room and someone else was in it. They didn’t do much but say sorry. I asked for a late checkout and they just said they would let me stay until the cleaner came to the room.. no time frame at all.
- 3/5
They have roaches!!! The place is actually decent if you need somewhere to crash the roaches was the worst part. They do have breakfast!
- 2/5
it was close to food places but not very updated needs improvements in rooms and front desk the people were very friendly but place needs a lot of updates
- 4/5
friendly front desk at check in and check out
- 3/5
It looks like a motel.
- 4/5
The staff was so friendly and wonderful. It’s getting renovated so obviously that takes a toll on some of the appearance but you can tell when it’s finished. It will be nice.
- 2/5
The bed was comfy but the rest of the place is not nice. Super friendly staff but a very rundown property and it smelled like cigarettes, even on non-smoking floor.
- 1/5
Toilet leaked. Got switched rooms, stickers all over from previous guests, hairs all over bathroom, and garbage in every can. Not clean at all.
- 5/5
The grounds were clean. The hotel room was clean and quiet. Very good experience
- 3/5
Wi-Fi was terrible and that’s the ONLY way to watch tv, by streaming.
- 1/5
Issues: - Missing "Do not disturb" sign - called the desk, they never brought one. - Toilet valve running every 30 seconds because it needed a new flapper - Toilet barely attached to the floor - Curved shower bar bent downward and curtain wouldn't stay fully extended.
- 1/5
Will not return. Very filthy . And overpriced for how dirty .
- 4/5
The halls and elevators need
- 2.5/5
the breakfast , the juice was warm the bagels were hard , and just apples for fruit. no creamer ,
- 1/5
This hotel is terrible! Dirty and bugs...smells of mold! We've been sick in bed since coming home this morning 😡
- 2/5
The bathroom wasn’t cleaned properly , hair in the shower and around the toilet. Using the TV was horrible. It was a Roku tv and the internet access was terrible. Had to connect multiple times.
- 1/5
Rooms smelled beyond horrible! Every bit of the room was in some state of disrepair, furniture had residue on it. Pictures online didn’t at all reflect the room we stayed in.
- 3/5
Breakfast .
- 1/5
BED Is decent bathroom is very uninhabitable with roaches and centipedes coming out the drain pipe. water looks like it’s sharing the same pipe with the sewage very smelly drinking water.
- 3/5
Staff were great! Room , not so much. Really needs some renovations. Something running around all night by the windows, the main lock would not latch from inside, shower rack loose so curtain slides off and got more water on the floor tiles than in the tub. One elevator that takes forever too. Overall, not terrible but not worth the money I paid for this stay
- 1/5
It is a terrible place, smells bad, reception too unprofessional, the room I stayed in had bad odors. I’ll never use this hotel again. I don’t recommend it.
- 1/5
Thanks for not having my reservation that I paid for. Truly appreciated.
- 4/5
Breakfast disappointing
- 1/5
Disgusting. Broken furniture, holes in the walls moldy shower curtain. Absolutely disgusting. Could not stay anywhere else because everything was sold out. The place is disgusting. Staff is very nice though.
- 1/5
👎
- 1/5
If I could give this hotel a 0 then I would have. It’s dirty, falling apart, beds have urine and blood on them. Room dirty elevator dirty. Rude staff! Stay clear of this hotel!!!
- 2.5/5
matter. Location of room (I have a hard time walking) close restaurant open all night ( I can:t sleep through the night) it's making those recommendations just because they notice and you don't have to ask. Upon checking out, I believe it was one of the owners said I just want her out of my sight. All I asked for was my prepaid hotel receipt. I was not loud or belligerent or negative in any way. Why did she feel the need to say that in front of me to othe
- 3/5
I get it. We booked a budget hotel. I wasn’t expecting the king sized bed to have a permanent U shape worn into the middle. My spouse and I are average sized people and had a hard time sleeping comfortably on this old worn mattress. There was no blanket anywhere in our room. If we were staying more than one night I would have requested another room- that’s how awful this bed was. Next time we’ll pick somewhere else.
- 3/5
We like the room, it was clean. The only complain we have is the complimentary breakfast. There was nothing except two jugs of orange and apple juice.
- 1/5
dirty, bugs
- 1/5
The hotel is smelly, dirty, sticky, the bedding is dirty, the cabinets are sticky, everything smells like burnt grass, don't come there, even Expedia didn't refund the costs because they wrote that they couldn't contact them, it's a disaster, not a hotel.
- 5/5
Nice place, comfortable and staff was polite and professional
- 1/5
I don’t have anything nice to say about this property so I won’t leave a mesaage
- 1/5
The hotel looked so run down and poorly maintained I didn't even get out of the car.....just kept going. After I read reviews about cleanliness and safety concerns I knew I made the right decision.
- 4/5
Night front desk attendant, was fantastic. Pleasant, professional and on top of concerns.
- 5/5
It is a nice place to be
- 1/5
Property was outdated and even though they were in renovation process there were areas needing immediate improvement. I reserved two rooms and the rooms were not cleaned properly. The microwave was dirty on the outside, hair in tub and sink, dried blood stains on pillow, the entire hotel smelled old and musty. Breakfast options were not feasible. Microwave plugged in outlet box too many cords using extension cords. Microwave turned off automatically after 1 minute of use. The first room we got key to was under construction, no beds in room, tools and wood in room clearly under renovation, had to go back to front desk to get another room. Keys stopped working after 1 night had to get reactivated for second night. Not a good experience even for a cheap hotel, expected atleast cleanliness and smoother stay. Would not recommend.
- 2/5
No breakfast at 6 am as advertised, no in-room coffee. Blanket was thin and facilities were worn and looked dated
- 1/5
I walked into the lobby with two employees screaming violent vulgar curses at each other. with the desk clerk calling the police. I walked out My previous visit there was adequate except that the floor was dirty (I spilled some water on the floor and in getting it up with tissues found the floor was dirty)
- 3/5
Staff was excellent
- 3.5/5
Oh man, the rooms were last decorated when the original Jaws was in theatres. The breakfast was just sad. Waffles, toast and bagels, basically
- 3/5
Price is OK but the building is too old
- 5/5
Price and quiet environment even though there was a concert going on
- 1/5
Our bed smelt like it was soiled, peed in. They’re were tons of bugs, nat’s, in the room. The breakfast was very spars with bugs flying all around.
- 3/5
Was nothing for breakfast except a waffle maker
- 2/5
This was not only a downgrade from the room type I reserved and paid for, but the new room also had dirty bedding on arrival and extremely uncomfortable beds, making for a poor night’s sleep. The check-in process itself was frustrating. It took over 20 minutes to complete, even though I had a confirmed booking. The front desk associate, Ellesea (ell-ee-see-ya), was so nice and very professional. However, while she was checking us in, her co-worker beside her was rolling her eyes and making faces behind her back, something I found extremely unprofessional to witness as a guest. I also overheard this same co-worker say she had given room 100 (the king room I booked) to another guest, which directly contradicts the explanation I received from the manager the next morning, who claimed another patron had been “locked out of their room.” If that were the case, I do not understand why I was the one displaced rather than the other guest being given an equivalent or alternative accommodation or just a new key. Makes no sense. I paid for a specific room type, and I did not receive it. The downgrade, the state of the room provided, the time wasted at check-in, and the unprofessional conduct I observed are unacceptable.
- 2/5
No power. Do I had to go elsewhere
- 1/5
The Hotel was out of power and wasn’t accepting reservations at all, they said they would refund the cost but there was no communication before hand that there was an issue and no alternate plans were made, we drove 6 hours to find out that we still had to find a place to stay for the night! The front desk could really care less about helping out or that this was an inconvenience. Pretty much were told that “well we are refunding your stay but that all we are doing”. A little communication would have been nice and a little effort to help find another solution for us. The shrug your shoulders approach of not my problem was a really big piss off after driving that far!
- 3/5
Its cheap, and it shows. Room felt damp, had to clean ac filters immediately. Carpet felt gross, kept shoes on. Water pressure was non existant. Key card system failed on Friday, Monday it still wasnt working. You had to wait for front desk to come and open each door, everytime. Was overjoyed to leave.
- 1/5
We stayed only because it was so late at night. The manager did refund us 50% the next morning, but this place will go down in family road trip infamy and the worst in the 35 states we have visited.
- 4/5
property was easily accessible but parking lot has multiple potholes. handicap parking area paint has almost disappeared
- 1/5
dirty and crowded lobby where people were loitering being loud. On the outside there were people asking for money seemingly panhandling etc... Never got to check in line was long and overall atmosphere was terrible. Went to another hotel ad never looked back...
- 1/5
I got two emails after I booked this room not one mention a deposit nor did it say anything about it on Expedia. After I got here not expecting to pay more I was told I would have to pay for a deposit and then almost got kicked out for arguing with the person about it then finally he waived it. The. When I get upstairs and call Expedia they weren't supposed to charge me anything anyway they were supposed to inform Expedia that they charge a deposit so they can put it on the website and lied about it like most foreign-owned hotel owners do so they tried to scam me at the front desk.
- 3/5
Old and dirty
- 1/5
The Safe in the room does not work, staff was aware that it does not work . Had to visit the front desk 3 times to activate the entry key. My reservation was for 2 nights, they deactivated the entry key after 1st night. Elevator not working, had to pick luggages 3 floors up and down. Staff is lacking the minimum skills to politely serve the customers. Avoid this hotel if you can.
- 5/5
Good
- 4/5
Very convenient, clean hotel. Would stay again.
- 5/5
Great experience!
- 4/5
good staff
- 3/5
The staff were nice, helpful. The breakfast was mediocre, at best. The building, furnishings, and public areas were just this side of shabby. Lots of issues with the front desk. I had to return to the desk several times and get a new card key for the room as they kept not working. There is no Fitness Center although one is advertised. The stink of marijuana was everywhere inside and outside the building. It wasn't a horrible stay, and it wasn't a very nice one either.
- 2.5/5
Shower curtain too short and water sprayed out where it wasn’t supposed to
- 1/5
Fighting broke out at 2 in the morning in the hall way what a disaster
- 1/5
was
- 1/5
The room was ok, but the breakfast was terrible and very limited.
- 2/5
Property location was ok , room was dirty , washroom door was Brocken, could not close the door , not going back again .
- 2/5
that was not refunded to me.
- 3/5
I was alone and I wasn't sure it was a safe area. The room was fairly clean but there was some hair on one of the hand towels.
- 2/5
The breakfast was terrible.
- 5/5
No
- 1/5
This hotel has not had an update since the 70s. The front desk was amazing, but everything else was really, really disappointing.
- 1/5
Property needs a lot of attention. Looks like it’s pieced together. Dogs and children running up and down the hall at night. Loud music. I was actually scared to call and report due to the craziness.
- 4/5
Very friendly staff. Clean rooms. Great location
- 4/5
Friendly staff and comfortable room! Breakfast was very under provisioned so I just went next door to the Dennys.
- 5/5
The person who checked me in was AMAZING friendly ....not alot to do in the area
- 2/5
The air conditioner is nosiy.
- 3/5
Not bad for a one night stay
- 4/5
It’s always been fine. We just stop in to sleep however there was quite a few questionable guests and we were a little concerned about my children safety… no coffee pot in room fair warning but like I said if your just stopping to sleep, it’s great if your staying for more then that I don’t recommend
- 1/5
it is need of alot of serious repairs. also all the breakfast area coffee pots waffle machine toaster everything needs replacing
- 5/5
Thanks
- 4/5
Location and price
- 1/5
Very sketchy people in the hotel as well
- 5/5
Good location
- 2.5/5
The hall way smelled funny, my husband got a small cut on his hand from the sharp exposed edge of the bathroom doorknob, the bathroom door did not close, the room seemed generally run down, but it was only a two star hotel.
- 0.5/5
Way too noisy
- 5/5
No blankets just a cover on top of the bed. Was a bit cold w/out extra clothing.
- 0.5/5
Nothin at all
- 3.5/5
11 to 7 shift personnel, toaster
Frequently asked questions about Days Inn by Wyndham Syracuse
Does Days Inn by Wyndham Syracuse have free Wi-Fi?
Does Days Inn by Wyndham Syracuse offer parking?
Does Days Inn by Wyndham Syracuse have meeting spaces, conference centers, or conference rooms?
Does Days Inn by Wyndham Syracuse have a fitness center?
Where is Days Inn by Wyndham Syracuse located, and how walkable is the area?
What's nearby
- Syracuse Airport 1.8 mi