Hampton Inn & Suites Tallahassee I-10/Thomasville Road, FL

Air Conditioning was not cold. They couldn’t check me out even though the room was prepaid through Affirn

Breakfast buffet was amazing rooms were very clean ac was ok didn’t seem to get really cold staff was great

I will not stay there again. TV had digital issues and refrigerator was not working property. The front desk clerk came to our room to validate our complaints & treated us professionally but told us to notify Hotels.com & the corporate offices.

Yes

The room was clean and the beds were very comfy.

Location

Very nice hotel for an overnight stay.

Nice facility and customer service was great

Nice breakfast and spacious room

No hot water. Can’t shower, phone not in the room not working

No hot water. Can’t shower, phone not in the room not working

It was a free breakfast so you get what you pay for. It was cold and there were few options, but on the whole it was decent enough we didn't need to stop for lunch. There was no hot water. It seemed like it was a problem they were working on.

It was a free breakfast so you get what you pay for. It was cold and there were few options, but on the whole it was decent enough we didn't need to stop for lunch. There was no hot water. It seemed like it was a problem they were working on.

Customer service front desk attendant. Took care of everything at check out. We had no hot water and the shower knob came off.

Customer service front desk attendant. Took care of everything at check out. We had no hot water and the shower knob came off.

I did not like being in room 100, in the morning it was noisy with housekeeping beginning their day.

Very good

Clean, quiet, good rest.

Yes

Superb

The room was very humid. There were puddles of water in the lobby every time we walked through it. There was no soap in the lobby bathroom. The pool was gross. The toilet in our room barely flushed. This whole stay was very disappointing.

The room was very humid. There were puddles of water in the lobby every time we walked through it. There was no soap in the lobby bathroom. The pool was gross. The toilet in our room barely flushed. This whole stay was very disappointing.

I was not able to open the refrigerator door if that indeed was a refrigerator. The AC was quite loud and the toilet had little water pressure and had to be flushed twice. There was no microwave and the pillows need to be washed. It was quiet in the hotel as long as I was there which was only 1 night.

Exceptional

Nice clean and well appointed room.

Exceptional

Exceptional

Good location. Staff were very pleasant. We enjoyed the breakfast and breakfast area. The overall property was nice. Our room needed some attention. The dresser/desk was real warn down looking. The shelves in the bathroom, underneath the counter were dirty/dusty. It was obvious it had not been wiped down good in a long time. The room was damp feeling. The thermostat on the wall didn’t actually control the AC unit. Something wasn’t completely right there.

Good location. Staff were very pleasant. We enjoyed the breakfast and breakfast area. The overall property was nice. Our room needed some attention. The dresser/desk was real warn down looking. The shelves in the bathroom, underneath the counter were dirty/dusty. It was obvious it had not been wiped down good in a long time. The room was damp feeling. The thermostat on the wall didn’t actually control the AC unit. Something wasn’t completely right there.

Clean room, great staff!

Fan in bathroom broken and toilet did not flush and there is a water leak under the sink

Property was good, people were excellent, location is clean and easy to access. software was down so there was a delay. My payment from Booking did not feed over so I was charged twice for the room. Booking had not refunded my cost, That the software’s was down, and I had to say twice.

Property was good, people were excellent, location is clean and easy to access. software was down so there was a delay. My payment from Booking did not feed over so I was charged twice for the room. Booking had not refunded my cost, That the software’s was down, and I had to say twice.

This is one of the worse hotels I have been to. As you walk into the hotel, it smells gross. We got to the room and it smelled awful too. We could not close the electric blinds because it was broken. The front desk said there were no rooms left with a king bed and that she could not fix the blinds. She said she can give us a discount. My husband and I struggled to put a sheet on the window but got it done. Then I was taking a shower and found out there was no conditioner just shampoo. I had to brush out my knotty hair. When I called the front desk the lady said housing was gone.

Toilet didn't flush properly, we reported morning we left. Friend took shower, couldn't turn off shower properly, water wouldn't stop running!!

Clean, quiet room, slept well -- just wish you would improve the room coffee pot... :-)

Pleasant

Front desk clerk was friendly and helpful when we checked in The first room we were given;(room 306) the AC didn't work. The hotel was sold out so they tried to put us in a room with no working toilet, eventually we were able to get a fully functional room (225 I believe) because there was a last minute cancellation.

Hot water was barely tepid and had very low pressure at shower head, had to use the wand. Escutcheon plate at tub faucet was broken. Just not what I expected from Hampton.

Clean room

The room had a horrible smell. I was afraid to sit on the bed. The door looked as if it was kicked in and would not lock properly. Staff was not helpful in trying to put me into a different room, but honestly, I’m not sure I would’ve stayed even if they could. It was probably the worst experience in a hotel I’ve ever had and I travel a lot.

Clean. Good breakfast.

I was given a room with a fast leaking shower and unflushed toilet paper in the toilet. I asked for a new room, quietly and politely mentioning why, and the staff didn’t apologize for the state of the room. Actually he didn’t say anything but program a new key and hand it to me. He seemed annoyed to help me. The second room’s floor didn’t appear vacuumed.

Staff was great! Found me a quiet room as requested. Only problems were the toilet was running as I entered the room and no telling how long that had been going on. I checked it out and flapper wasn’t seating well. Reported it, and the empty lotion bottle in the bathroom upon checking out. (I had made sure the toilet wasn’t running before I left!)

The hotel was nice but it could use some updates.

This is our second time staying here. We will stay here again!

Everything good

The breakfast was good and fresh

Lack of manteinance

There was a wet moldy smell. Cleaning staff were pushy and not friendly. The stay was good.

We stayed one night while driving through the State, and we thought it was a nice place to stay as it was very close to the highway, but far enough off and tucked away to be very quiet for a relaxing evening as well as a good night sleep. Breakfast was very good.

I was disappointed in the room. The bathroom had 2 very small bars of soap. There was a pump bottle for soap but it was attached at the sink, too far from the shower. No microwave, no drawers for clothing. The refrigerator was very small. One of the 2 elevators was out of order. Check in time was 3pm but the rooms weren't ready until about 20-30 minutes after that.

Clean and quiet room.

Staff was wonderful. Room 520 toilet wobbly, bath faucet constant deep despite cranking down handle. Please put sweat towels in fitness room. Room clean, large and bed comfortable.

Clean room Nice staff

Room clean, breakfast good

We had a great stay

Good location, older hotel, clean, and bed was comfortable

The breakfast was decent but the beds were hard and squeeky. The location is convenient with good dining options nearby. The coffee also not well stocked. I have come to have higher expectations for Hampton Inn so I was a bit disappointed.

Clean, safe and welcoming!

My room smelt of dogs. You g guys need to put dog owners in the smelly rooms. I will not stay here ever again

The room was clean. The staff was courteous. Breakfast was good.

It was great

Staff was friendly

Nice hotel. Clean rooms and friendly staff.

Everything was great snd Jeffrey was tops!!

Hotel is somewhat tired looking . Room tv not working , toilet seat loose , shower flange was pulled away from tiled wall .

You had to flush the toilet four or five times to get anything to go down and we woke up in the morning There was no hot water

Staff was very, very helpful and pleasant. We did have issues with the door needing to be re-programmed and had to wait while that was being fixed to get in the room. AC made some rattling noises but we fixed it ourselves. Toilet handle kepts getting stuck. Other than these minor things, the stay was great, especially the staff.

We had a lot of family staying at the hotel and we were able to use their outdoor grill/ fireplace area for a family barbecue- the staff was very accommodating and pleasant to interact with!

Exceptional staff during our greeting!! Clean appearance and very low noise level.

Could use a refresh of bathroom, especially. Very convenient to I-10. Very helpful staff. Would recommend for anyone looking for a comfortable stop along the freeway.

To begin with the innkeeper was welcoming and gave us water. The room and bedding were fresh& up to date. Very comfortable. There were many fur babies checking in and all well behaved

The room was clean, friendly staff, great location

Check in was easy. Room clean

It’s fine.

Room was okay. But we needed a microwave in the room and not 5 floors away.

Everything was as expected. Very nice.

Very clean, renovated and hospitable staff. Free breakfast.

Compared to the week before, the breakfast was better (potatoes cooked through) and the eating area was much cleaner.

Very clean and safe!!

Old

Comfortable clean and spacious room.

Very clean

Hotel is hidden off the interstate, no signage to help find it even with Navigation. I mentioned to hotel staff and she said they have had to go off site to lead lost customers to the hotel. Guy checking in ahead of me said they were lost for 30 minutes. Breakfast was limited and the egg patty was not thawed. Un-edible.

Everyone was friendly

The staff was friendly but the AC was not working.. The Breakfast was ok. We had friends in a different room. Their shower did not drain.

The staff were great! The breakfast was awesome!

Is older and needs a refresh . There was rust in the bathroom, no soap in the bathroom , beds were hard and stiff. Trash over flowing outside.

Your handicap rooms are very small

Everything was great!

Had to go to 3 different rooms all damp and smelly. Carpets wet and room uncomfortable

Borderline clean

The breakfast had great options. Convenient location. Staff at check in desk were very nice.

I made reservations on 06/04/2025. Didn’t go around Tallahassee on June18,2025. Had no plans to go. Please reimburse.

Great stay, bed was too firm for me but overall the room was clean and pleasant. Breakfast was good several options.

The staff member at check-in was un-inviting. No smiles, not welcoming. He wasn't rude, just not someone I would expect to see at a front desk.--Other than that, the stay was great. The rooms were large, clean and well appointed. The amenities were good. The Sunday morning staff was all smiles, talkative and very nice. We travel with 2 large dogs, 100#+ each, and there were no issues. The breakfast was satisfhying. 5 stars for sure.

Great service reasonable price

Lobby and check in staff were great and fast.

The property was fine, but the AC in the room wasn't removing the humidity, making it feel clammy.

Friendly staff would book again

There was a bug on our blanket, so we stripped the bed and didn’t use covers….

Everyone was friendly. The property was nice and clean. The complimentary breakfast was perfect.

AC was poor and leaked water into room floor so room had a smell. Tub in bath very slick. No maid service second day but i paid full price for 2nd day only 1 elevator working.

Needs a new bed

thanks

We complained to hotel staff after taking cold showers with little water pressure and they informed us the owner does this on purpose. Our sink didn’t drain, beds were old, furniture old. You can tell the owner is pinching pennies. Spend your money elsewhere

Bathroom needs some renovation

Nice bed and spacious. Front desk staff very gracious and polite. Bathroom was clean but old. The hotel is in a good area.

Outside and lobby looked appealing. Pictures online looked great! Very deceiving. Overall cleanliness of the room was awful. Bathroom was filthy. Toilet especially. Dresser / TV area looked like it hadn’t been wiped down in several stays. When we walked in the room it smelled like mildew and we had to kick the air down to 68 to even make it smell okay to sleep. There was zero water pressure in the shower. Only 1/4 roll of toilet paper left and no more in the room. Thankfully we were only there one night. Will not stay there again & we usually love Hampton Inn’s.

Our stay was wonderful. Room was spacious and very clean. The front desk was so accommodating and sweet.

Convenient and clean.

Starting to charge for parking and only find out when you check in a negative breakfast not really good this time. Room was nice and staff was nice

Awesome place very peaceful

I liked the front desk clerk that checked us in. I did not like that a 3rd floor room did not have hot water.

Na

Nice staff. Nice property.

Floors were very dirty. Had shoes and socks off for less than an hour. Went to get ready for bed and realized bottoms of feet were nasty.

Front desk staff were amazing at check in.

Used bar of soap put back into box. Used wash rag refolded and hung. Toilet handle broken.

Great place to stay overnight while traveling

Clean and quiet. Friendly staff

Rooms were clean, constable beds. Hotel staff were great and attentive to every detail or concerns. Ill definitely stay again.

Convenient location off the interstate with lots of restaurants available in the immediate area

Negatively: the property seemed dingy. There was rust and grime all in my bathroom and bedroom. The toilet was wobbly and had black stains. There was no water pressure, even in the sink. I would not stay here again.

Not so good - felt damp, toilet flushed poorly, asked for help and didn't get it.

Nice place

If this is 3 star hotel in Forida's Capital, it should have shuttle service to/from Airport.

Staff was so friendly! Some renovations done, others in need of being done. Breakfast & availability of microwave was so helpful, since we were in town for a bodybuilding show, & it was nice to be able to heat up my food 🙌 Decent coffee. Would like to have had a bit nicer sheets - these were scratchy. Take your long, silky PJs, though, & you’ll be fine 😉 Overall, great value & a quiet stay 👍👍

Room was not the cleanest, things did not work well. (Toilet,TV,fridge)

Hotel looks new but it was a smell in the bathroom. Also sheets were smelly and pillows were not confortable.

This was a nice hotel. Rooms were pretty clean and the staff we had interactions with were super nice. We woke up really thirsty from all the cold air that blew in and were a little bummed that the snack center didn’t offer water. I will bring my own bottled water next time. Overall I would stay here again.

Water pressure in shower was very poor. We have stayed in this hotel a number of times on our way to Orlando & water pressure not an issue until this year. Otherwise, nice accommodations.

The check-in and the lack of compassion from the front desk. There were no carts available when we got off the road. Two senior women that had to carry everything over and over up to our room. The clerk was unsympathetic, didn't take any action to remedy the situation and then disappeared when we wanted to ask him for water.

I requested a first floor room. I got 5th floor. Had to wait for a luggage rack.

Room needs upkeep maintenance

Just needs some maintenance and deep cleaning

Awesome staff

For the price, I was not impressed. Apparently the bathroom was open when cleaned and not behind it. I wish I had made a reservation elsewhere.

location is kinda hard to find.

The room was clean and the staff was friendly and helpful.

Everything as expected from a Hampton Inn

It was a good stay. The shower had some staining of the grout but otherwise the room was clean and in good condition. The staff was very friendly.

Nice place, as most Hampton Inns are.

As a displaced resident of the Milton Hurricane, I booked a room pretty last minute. The stay was reasonable as you would expect. The service was outstanding. As I was checking out late in the morning, the truck is packed and I received a call stating I should try and book an additional night. Knowing the hotel was at or very near capacity, I asked the front desk for an additional nights stay. It was touch and go for a few minutes but they were very helpful, courteous, and made it happen. From house keeping to the clerks at the desk, everyone was super friendly and did all they could to make my stay easy. Thank you to everyone!

The first room I got was so damp that I requested a new room. The second room had a pungent smell. The third room had both, but not as bad as the first two. We had lots of tiny ants in the bathroom and on the cabinet with the TV (maybe this is because they only clean the room every other day). At first blush, it seems like a nice hotel, but it is really lipstick on a pig. I don't understand the dampness is all of the rooms, which can't be good for your health of people with allergies. I would not recommend.

Staff was very accommodating. Also, friendly, room smelled a little unusual, nothing offensive. Decent spread for breakfast. Parking not too bad and suited our needs for the weekend.

Bathroom in our suite was not clean at all.

Excellent

The tub did not drain. Spoke with the supervisor at the front desk, he said he would send someone to take care of it but they never came. I was on the fifth floor and the room next door was smoking, my room was fill with the smoke from next door.

Check in guy had a major attitude problem, no hot water in wash basin, dirty footprints in shower, toilet didn’t flush properly. For the rate charged should be a whole lot better.

I’ve come to expect the best from Hampton Inns. This one is getting a little long in the tooth. No ac or warm in the hallways. The talcum powder smell from trying to clean the carpets and the rooms had a pine cleaner type smell. Hopefully it’s getting an update soon.

The hotel was nice clean nice beds, my only complain the housekeeping crew start to early while we was trying to sleep (7:30AM)

Shower head very little pressure and water never got hot for the shower. Other than that, it was fine.

Air conditining unit very dirty and dusty.

Breakfast was okay. The coffee was not particularly hot, hard boiled eggs were never replenished.

AC unit leaked on the floor. Notified management. Nothing was resolved.

Pretty clean, good location however the shower curtain rod was broken and would not hold curtain up. The mini fridge in our room was also broken and we had to put our road trip food in the cooler and refill ice for the night.

Very disappointed on several fronts. I will never stay there again. The pillows were very lumping. Why is it so hard to use a good pillow? The bathroom lighting was poor. The breakfast was near inedible. The orange juice was watered down. The coffee was watered down. The meat used with the breakfast was terrible. I’m not sure my dog would even eat it. I threw most of the breakfast away. When I reported this to management she quickly turned it around on me as the customer and asked what I would do differently. Never again and that may go for future stays at other La Quinta’s.

We had a nice experience. Clean and tasty breakfast. Enjoyed the pool.

Our room was quiet and comfortable. The hotel is conveniently located for our needs.

No comment

Only cleaned room once in 5 days!! Had to keep asking for toilet roll and fresh towels!! Expected better.

The staff was great and the rooms were cleab.

Good location and good parking

Cleanness

Bathtub fill up with water when trying to take a shower with dirty water at that

Strong odor in room

Hotel was nearing the end of renovations. Our first room had a door that would not latch. The 2nd room had hairs on one of the bed sheets, our 3rd room had a door that didn’t lock properly. Staff was friendly and apologetic.

They kept my forgotten bag safely

We had a great stay. The room was very clean and comfortable. Only downsides were that the pool closed at six so was not open when we got there and there were issues trying to use an American Express gift card to pay for part of the room. Otherwise a great stay! Good breakfast too!

The shower leaked a bit

The heating/air conditioner sounded like a jet engine going on and off all night long. The ice machine is not working/broken. The bed springs sound like the bed is going to collapse every time someone lays on it.

Definitely will be staying with the Hampton Inn, everything was great. The only thing I didn't like is there was no microwave in the room, but you could go to the lobby. ☺️☺️

On December 5th 2023 the water to the entire building was turned off at 8:30 AM. We were not advised of this by any postings in areas where we would be sure to see them the day before. Nothing posted in elevators, no paperwork slid under our door, no phone message….just one (1) 8 1/2 x 11 plaque setting on the front desk which the clerk kept pointing to with no apology or compensation. Her only attempt to help me was to say, “I can check you out”. I wasn’t able to take a shower and had plans to meet with my Senior Manager. I WILL NOT GO BACK TO THIS HOTEL AGAIN. I checked out and my wife and I went to a nearby Holiday Inn Express.

I was less than impressed with this stay. I tried to take a shower thos morning and the off/on knob fell off in my hands. I put it back together and tried again but it fell apart agin so no shower. I picked up the phone to call the front desk about it and behold...the phone didn't work. Thre were also crumbs of some type all over the desktop surface and you could feel them as you waled accress the floor with you socks on.

Quiet

Great overnight hotel, modern and clean

Room is nice

In disrepair, seriously worn out, room had overpowering fragrance. Door was so difficult to open that it was dangerous!

A couple of fruit flies in my room. Harmless but annoying. Nice to see they are remodeling and improving the property

Very old dirty, and very noisy I did not enjoy the stay at all very old and run down hotel

parking

This Hampton Inn is under construction for renovations. Plastic covers many of the windows of rooms they are using for guests so you can’t see outside. The rooms that haven’t been updated have an unpleasant odor. We stayed 3 nights but in three different rooms after looking at more rooms that each had problems. The staff tried to be helpful and wanted to please. They were working under difficult conditions, not knowing what problems different rooms had. We have stayed at many Hampton Inns and chose this one because we had always been pleased with the brand. This one fell very short of our expectations. Don’t stay here until they have finished their construction work.

Desk very good

The air was not working. When I asked for a microwave in the room, the person who answered the phone said he had never heard of one. The breakfast was good, but the whole experience was terrible!!

hotel did not know our booking we had to tell them we had an executive room booked with drinks and nibbles they had no idea duty manager gave us water chips cookie and a bar of chocolate but another guest was given complimentary water when they checked in it was only when we showed them our booking were we offered this what a let down was breakfast sausage floating in fat dirty breakfast counters we had stayed here before and loved it not againthough

Our room had a wet moldy smell. The breakfast was awesome. Staff was helpful

Nice staff, good location, clean rooms

Property is in terrible condition. Room stinks. Pool torn up. Dirty marks on doors and door frames. Sticky surfaces!—desk and lamp switch Paid $200 to stay here, and it was not mentioned that major renovations were going on. I had stayed here before and it was nice. Will not stay again.

My family and I usually enjoy our stays at Hampton Inn. It is our favorite hotel. However at this location, we had a subpar experience. When we arrived we saw that the hotel was under construction and was not recognizable. The first room we were in was wet with humidity and had a moldy odor. The floors were wet as well as the bedding. We had to request another room. We were granted the switch and the room was better. We still had issues with the floor being wet. This was not normal. Our breakfast experience was not enjoyable. We came down around 9am and noticed that certain food items were not available. When the staff was questioned about the missed foods we were told, “The early bird gets the worm.” And they laughed. This did not sit well with my spirit. We made the best of it and tried our best to endure. We did not feel comfortable at this location and disappointed with the lack of customer service.

The location is presently under VERY MUCH REQUIRED construction/remodel. There is a foul smell about the property that was also prevelent in the room. The atmosphere is unclean and the thought of sleeping in the bed was anxiety provoking. This was thankfully a one night stay and checkout time felt like opening a long anticipated Christmas gift. If you can avoid staying here..please do so..at least until after the ongoibg refurbishment.

This property was dirty and outdated. They are getting started with a renovation, which was not noted at the time of booking. The room was dirty, lamps and furniture was damaged and the water would not turn off in the bathroom. Horrible.

This hotel is under construction renovation, both inside and out. It desperately needs a facelift and more comfortable bedding. Would not recommend staying there until renovation is over. The staff was very friendly and helpful.

Need to be more specific with signs for check out. Stood there for a while not knowing I didn’t have to really check out. Just drop the card in the basket and leave. Also maybe more cups in the bathroom. Great place though.

It was never mentioned that the hotel was under construction. It was filthy outside, the iron was broken and I had to wait to get another one because they only had one person taking the flint desk calls, checking in people, and running the items to the room. I asked for my room to be cleaned because we were there three days and we needed garbage taken out and fresh towels. It didn’t get cleaned and when I asked for some towels we had to go get them. Very disappointing. You should at least mention it is under construction. We advised to keep our blinds shut due to the workers. Hope this rating helps to bring the rating down so others know what it is really like.

The hotel is being remodeled. It's old but clean. All of the staff were very pleasant and helpful. Breakfast was okay. Hot but mostly canned/powered. Room had a musky smell. AC worked well. A ceiling tile fell in the hallway right outside of our room !! Left the sheet for cover on top because the mattress was stained. I would not recommend this hotel until remodel is finished.

Was charged from hotel even though I paid hotels.com. When I asked the front desk the morning after check in I was greeted with an attitude saying they didn’t charge me even though I showed them my bank statement. Maybe it will drop off, I don’t know, but the attitude wasn’t necessary. The hotel also stunk and out room smelled like dirty dogs. Nothing seemed clean.

Damp in room. Believe ac override for 74. No fans.

Very quiet and peaceful.

The hotel has flying bugs everywhere

Traveling from TX to FL with a 26' moving van & car dolly. A large rig that parked well & was secure. As always, earlier arrival ups odds on good parking. Hotel staff helpful. Sports Bar restaurant next to property 3 minute walk, upbeat, clean, good food & a cold draft after a 9.5 hour drive a good. Breakfast was good. Well rested, good vibe & back on the road.

Bit dated but they are upgrading some rooms. Comfortable stop on a long trip! Very convenient to I-10.

This is one of the best Hampton Inn hotels I have stayed at. Very clean, quiet and the location is great. Breakfast options were very good, and the staff was very friendly and welcoming.

Very dates. Did not look or feel clean. Needs to be refurbished

Great place; clean, all the staff very responsive and friendly.

Our only issue was that we were unable to connect to Wi-Fi. My computer would connect to the WAP but your system never redirected me to your login page so I was never able to get internet. I tried everything your desk suggested but to no avail. I was told that the property had a recent upgrade and that there were still issues. Fortunately my cell phone hotspot worked.

The entrance of the hotel looks old . Overall services and staff good

Pillows too soft. No option for hard/soft pillows. Check-in smooth. Polite employees. Breakfast area large but no gravy and biscuits/bacon. Not the Hampton breakfast we used to get. I used to choose Hampton's for their consistent great breakfast (options) and quality furniture and sound proofing. Not the same. Maybe it depends on location. So much for standardization.

Convenient to I-10

Upon entering the room there was a very weird smell- musty almost. The property itself was just in disrepair- paint peeling from doors, overall just a dirty feel. I did reach out to the manager and he comped one of the nights. However, I would not stay here again.

The staff was very attentive. Toilet needed a deeper cleaning buildup under the rim. The air was Super Cold..Nice breakfast. Still a gem tucked away. I did see recent reno.

The room and hotel overall was not bad. Staff was helpful. However, the pool was horrible. It appeared to have not been clean in sometime and possibly did not have a working pump by the looks of how dirty it was. You could not swim in it and that was disappointing.

Staff at this property are always friendly and rooms are always clean.

Great

Great people