K Tower Boutique Hotel By Lucerna

This is the only place I stay in Tijuana, it’s very comfortable, love the rooms, customer service is amazing. Maintain very clean. Wake up early and they are many people maintaining the premises clean, even the huge fountain at the entrance I’ve seen taking water out and actually scrubbing it down completely before filling it up again. Everyone wants to help with your luggage, bags etc.

staff and amenities

Rooms were perfect and great customer service

Absolutely wonderful stay! The hotel staff was incredibly friendly and attentive, making us feel right at home. The rooms were spotless, modern, and comfortable, with all the amenities you could ask for. Highly recommend for anyone looking for a relaxing, top-notch experience!

Muy bonito hotel

Great hosts employing

Staff is amazing, food great, beautiful rooms!

Very nice place , staff super nice and friendly, breakfast very poor.

Room was completely dark , which is rare nowonedays.. well done

All good!

I really enjoyed my stay here. I’ve stayed next door at Lucerna and hands down K Tower was worth the upgrade. This was close to my surgeons office which made convenient. This was my first time traveling alone and I felt safe. No issues except the glass door was not locking and I called the front desk and they had someone fixing it within 30 minutes. I look forward to staying here for my next visit to TJ.

I love this hotel, the staff always make us feel comfortable and happy

The hotel is beautiful very clean. Breakfast was excellent

A good hotel in TJ just little old, it will be nice to have a coffee bar in the lobby

Excellent

Rooms are very comfortable and cozy, staff extremely friendly and willing to help with any issues

Great staff always takes care of me and the rooms are great.

A wonderful experience. Definitely stay here again.

Excellent

Perfect location in TJ. 5 min from plaza Rio for shopping and 5 Min from lots of fine dinning choices

Excellent place and hospitality

Great experience

My fav place to stay in TJ

Everything was great!!!

The property was totally secure. Guests only! Customer service was the best! A great experience!!!

5 Stars ⭐️⭐️⭐️⭐️⭐️

K tower has become our favorite place to stay when we come for the day. Rooms are fantastic, clean, new, and up to date. I’ve stayed two times already and already looking to Book my third. The complimentary breakfast is a plus and you can’t go wrong with the upstairs pool and bar.

Very nice and very clean

My husband and I had an amazing time here, it was very short but we enjoyed it. It’s very clean, staff are friendly and the room was nice.

Amazing staff! Second time at this property and one of the bellmen remembered me from 3 months prior! Outstanding dervish and very comfortable bed

.

Every thing is wonderful at K tower!

Liked the service and security

The bed was comfortable & the rooms were spacious.

Nice hotel. Very safe

Staff is truly amazing and very helpful will be my go to in Tj

The food was fresh with good ingredients and preparation. Stuff is courteous and efficient.

Great Hotel. Best of Tijuana. Stayed at many Hotels. Lucerna is always clean, elegant, with great customer service.

Love the property and its amenities. Great staff. Rooftop Bar was amazing

Beautiful property, fantastic service, great food

Fish tx

Not sure why it took me so long to stay at this place but will definitely be back. Staff was really nice and helpful.

The absolute best staff and management in North America 🌎

I had an incredible stay at this hotel! The staff was truly outstanding—friendly, attentive, and always ready to assist. The hotel itself was really clean, which made me feel comfortable and relaxed throughout my visit. Being an adults-only hotel made the experience even better, providing a peaceful and relaxing atmosphere. One of the highlights was definitely the rooftop restaurant; the views were stunning, and the food was absolutely delicious. Additionally, the heated pool was a fantastic feature, perfect for unwinding and enjoying a swim regardless of the weather. Overall, a fantastic experience that I highly recommend!

We always love or stay. The K Tower is our favorite destination!

The staff are always pleasant and helpful.

Very nice

Great people

Nice

Friendly staff safe are and clean rooms

Great location and great staff!

Best hotel ever

Everything was clean

Amazing staff. Everyone was helpful and took care of me and my girlfriend. Coming back soon.

Staff preparation before actually checking in. Room ready as soon as walked in.

Muy buena atención y amabilidad

The hotel looks great, the bathroom is in a catastrophic state, there is no normal flow, there is little water, and after my complaints back and forth late at night, they replaced the shower head, which improved the comfort a little, then there was a water leak from the air conditioning unit later and I couldn't use the shower because everything was flooded with water, there was no possibility of changing rooms because there was no alternative room... and I had to go down to the lobby at night and in the morning to use the bathroom, this is a bad hotel, and then in the morning a hotel representative came and apologized and offered a 20% discount. Simply disgraceful.

And it was really loud So come and stay here just ask no to be placed at the 6th floor

Unique, friendly staff, fabulous guest services!

Good service

The staff was very friendly and helpful. I had a wonderful experience at the k tower hotel

Beautiful

Al good

Love this place and the the rooftop pool is amazing love it !!

The service is much better than a luxury hotel in Las Vegas

Cleaning room love the rooftop

The K-Tower staff were fantastic. Everyone is so warm and friendly. I actually felt like i was reunited with family. Nearly all of the staff recognized me from my previous visit and welcomed me with warm greetings. Thank you for an excellent experience. I look forward to my next stay at K-Hotel.

Everything clean

Great in all aspects

Home away from home. Looking forward to returning soon.

First time in Tijuana and enjoyed the hotel, staff and restaurants. They were kind and friendly. I will definitely stat there again.

I love this place amazing beautiful

Great service. Clean

Always a smooth check in, the staff is extremely kind and helpful. The rooms never disappoint!

Service was excellent

We love K Tower, by far the best hotel in TJ. Always quick and friendly check in, staff is friendly and attentive.

I was charged double ! When I was at the hotel I notified them about the charge they said it was a deposit but my card was charged for the “deposit” and I never got my money back and fighting with them to get it back is impossible

Service

From the moment we arrived in the lobby, the staff were very warm, inviting and friendly. I would like to thank each person of the staff for an excellent experience. The property was very clean and organized. The Spa was also an experience that we will never forget. The rooftop sushi was fantastic. Both swimming pools were clean and again, the staff was so friendly and helpful at all times. We will definitely be returning to K-Towers. We absolutely loved it here.

We always stay here and it’s great!

Clean

The hotel and bar are great the restaurant I would give a three star. Food needs to be a little bit better.

Amazing property. Only place to stay in TJ.

Comfy beds,

Simply the Best !

All good

Did not receive my VIP upgrade

Amazing and clean

Staff are all very nice but images do not exactly reflect the facility very dates and smells like water damage it was also raining and had garbages everywhere to watch running water but definitely safest hotel for how dangerous Tijuana is I’m grateful this hotel made me feel safe

Will be staying here again

The staff here is always amazing. Rooms are very nice.

Very nice place

Good location attentive staff

BAD SERVICE

Loved the location felt safe and happy to be here. Very Demure

Awesome hotel. Classy and very cozy. Lucerna never fails.

This hotel is a 10/10 you get a very pleasant welcome, the room is so specious and comfortable, the bathroom is very good and nice. There were only 2 things to improve about this hotel are 1. The wifi did not work AT ALL which was very annoying because the service there was bad too, at least we had a TV with Netflix so we didn't get bored. 2. The water pressure is not the best, while I was showering I was a little bit cold while showering, the water does get hot but the pressure makes you not get as much water as I wished so yea, but other than that the hotel is still a 10/10 and would definitely recommend

.

My stay was memorable like always, i want to specially give thanks to Juan, the bell man such a wonderful person, always willing to help.

People excellent in all areas. The Japanese restaurant the best in the Tijuana area.

Check in went well .

Property was beautiful but the hotel receptionist was so rude.

The only bad thing is they don’t offer any upgrades or extras to VIP members not even what’s expected

Excelente

Nice

Its fine

I've been to this property several times but first time in the K Tower. Slower check in process than Lucerna.

We stay here often. The hotel and rooms are always nice and clean. The staff is always welcoming and really take good care of us.

Cockroach in my room

The service at K Tower is always above excellent. The staff is extremely friendly and helpful with any questions. The rooms are always in perfect condition.

Really nice service … was a little busy but you can imagine why , great room safe area nice pool and patio area terrace was spectacular view had a couple drinks upstairs

Nice Hotel!! Friendly Staff

Very good location clean safe and extremely friendly

Great place to stay, Great service !!

The hotel has nice decor it is in a good area near many restaurants and shopping. The staff is friendly but we asked for towels three times and we did not receive the towels. Also, the walls between the rooms seem to be paper thin. We could hear everything that was happening in our neighboring room.