Washington Marriott Georgetown

Very nice staff who were open to helping everyone and because UFC Freedom 250 and NBA Finals were happening there was a very nice atmosphere in the bar and restaurant.

Big room and friendly staff.

Bad

Superb

Very helpful staff

This was the worst experience ever this message is not a reflection of the manager Bria in the restaurant. She is a sweetheart and took her time to explain the charges. My issue is the front desk clerk. He talked down to me and had a smug attitude. Consistently cutting me off as I spoke. I asked to speak to a mrg but a gentleman Raul came out and didn’t explain the situation any better. I feel like a company should stand on the word of employees and learn how to listen verses stating policy. I will never stay here again.

Clean room, great restaurant and bar, very easy to go around, location was great.

Exceptional

2 nights there. Housekeeping did not clean room after 1st day Also, restaurant was very expensive and parking problems. We were charge an additional 60 dollars when my son took car out and came back

They didn’t give me my invoice because they said they can’t because I booked through Booking and they can’t see the info of my reservation

They didn’t give me my invoice because they said they can’t because I booked through Booking and they can’t see the info of my reservation

The hotel has a fantastic location, close to all the main attractions and places worth visiting. The rooms were spacious, clean, and comfortable. The staff were also very friendly and helpful throughout our stay. The parking was incredibly expensive around $70 per night. Unfortunately, the staff at the lobby told us that all nearby parking garages had similar prices, so we believed them and parked at the hotel for the first night. However, you can easily find parking options within a 10-minute walk from the hotel for around $15–20 per night. Don’t fall into the hotel’s parking trap.

Narrow parking garage lanes were a little scary but it worked out

Great location. Comfortable room. Narrow parking garage lanes were a little scary but it worked out

Poor

The room was great. The location was great. The staff was very kind but… Do not order breakfast from four room service. It cost me $45 and I could not eat it. It was so poorly prepared and half the order was incorrect. It also was delivered in a bag. I guess the days of getting room service on a tray are gone. Did I mention it was also half cold?

Cleanliness, helpful staff, location Charges on delivered packages. Seem like an adhoc measure

Exceptional

Exceptional

Yes the bar was clean

Exceptional

Exceptional

Ginger at check-in truly made our stay. She was so happy and inviting. The bar had one of the best espresso martinis. I would stay again!

Exceptional

Exceptional

Superb

Good

Very good

Clean, and great staff.

The room was clean and the bed was very comfortable. The bathroom was newly updated and they gave fresh towels daily. Staff were very friendly and responsive.

Clean room, nice staff and perfect location!

doorman behavior could have been more welcoming and less rude and hostile. The one that was on shift on Sunday morning around 11-12.

Clean room and helpful staff

Facility charge was outrageous!

Nice Hotel!

Great staff and room!

Room was clean and the bed was super comfy. The restaurant downstairs had good food and atmosphere. Gym was decent with some newer machines and some weights. In a good part of DC.

Staff was v friendly, and the location was excellent but unfortunately there was a very bad smell like sewage in our room during our stay which was not ideal.

Great location. Walking distance to the white house. Very clean.

comfortable, walkable, clean and friendly staff

Great room and great service.

The room was very nice. The lobby bar and restaurant were also very nice.

No Valet. Upon checking in, the lady did not check to see that parking was included in my rate on hotels.com. Once I showed her that parking was indeed included, she hesitated to apply the credit to my bill. Thankfully, the manager acknowledged my parking credit.

The staff was nice, and well located. Good hotel. I would go black happily. Good valué.

Nicest staff every staff member made us feel welcome.

Everything was good the only thing the resteraunt food could be better.

Perfect for my brief stay in DC. Very safe!

enjoy the food, front desk friendly and helpful...jasmine

Reasonable price Great location

E

Wonderful staff

good

I enjoyed everything this property had to offer. Very convenient to walk to the metro station and restaurants in the area. Rooms were very clean and the restaurant had great food and service.

Easy to walk to restaurants and bars

Trip was for a family event. Hotel was well located and accessible.

Let me start with the Pros - the Lounge. By far the shining star of the stay. excellent breakfast/coffee options. staff was lovely but a bit slow to clear tables and space was needed Secondly, the bed was amazingly comfortable. Cons - check in was a mess. I confirmed that we were using the pull out bed but when we arrived (after 11pm) no bedding was provided and when I called down they kept saying "we are working on it" It took 4 phone calls and showing up in person - was told there were 5 requests ahead of me - to get bedding delivered 75 min later by a security guard. One night there was literal dog feces on the floor in front of the lounge door. 2 piles. No one noticed. I had to let them know. It was unbelievably loud. So many sirens at all hours and we were on a high floor. I ended up moving hotels mid visit and that hotel at least recognized the loudness and provided white noise machines and ear plugs. See attached photo of sign in elevator that was as seen for the several many days we were there. Probably still like that. Get a sharpie and fix it or take it down. (its supposed to say room key) I can't stand the way that the pricing is shown on ones bill wildly varying by day for the exact same space. Please stop that. Its not like room gets hundreds of dollars better by night. Won't go back. Wont recommend.

This hotel is too old and it looks in poor condition. Rooms are too small. Bathrooms almost imposible to be used due to very small space. Too expensive for the service and quality offered.

Staff was very very friendly and helpful

Room and Parking were too expensive.

Love this place

I really enjoyed my stay

Food was lousy the menu didn’t have much to pick from

Great hotel

Not sure why they call it the Georgetown Marriott because it's not even close to Georgetown, but it's a good choice for a budget conscious traveler who wants to be close to Cap Hill.

Can hear sirens from area hospital

Great location, updated clean rooms.

The rooms were spacious, lobby was clean and entertaining. Hotel was conveniently located to everything. We also were able to save and park on the street for free instead of hefty garage parking. Great choice

Great facility, great service.

Checked in evening after a 9 hour drive Housekeeping was cleaning halls and rooms around me until I complained at 9:45 Once that quieted down realized the loud rumbling sound was a service/freight elevator next to my room Did not sleep Asked for room change in the am, specially asking for quiet Front desk staff polite but put me in a room across from main elevator and ice maker Felt very disrespected and completely exhausted Could not wait to check out Really a shame as location next to my daughter’s condo is ideal for my frequent visits

The most kid-unfriendly parent-hating hotel ever.

Great location.

Excellent

Great staff with welcoming hello and departure goodbye. Dining staff for coffee shop extremely attentive. Initially didn't have a bath towel rack or hook of any kind in our room (bathroom). Mentioned it at the desk on our way out to sightsee and magically it appeared upon our return! Also, the discount for the hop on/off bus was a pleasant surprise.

Condition of hotel it’s oka

Great location. Excellent service.

A well-priced option in one of the best neighborhoods of DC.

Everything was nice and easy

They need to expand their menu from Room Service.

Checking in was convenient

As Always the best!

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Now my go-to accommodations for the DC area

Room was fine but the bathroom was not up to par.

The parking fees are an extremely expensive.

Aretha was amazing! She greeted us and made everything so easy. She was friendly and was a joy to meet upon after being on the road x 7 hours. Thank you for a great stay! The only thing I wish that was offered was free coffee. may hotels that we have stayed at offer this all the time. It would have been a wonderful option. Other than that, everything was amazing. I was originally booked at the Embassy, however, I saw that Marriott has a good deal on Expedia, so I went with them. I am so glad I did! thank you for a great stay - we will be back and will tell all of our friends! Thank you again Aretha!

We always stay here when visiting our son at The University of Richmond. We love the location and convenience to the college. Health club is a bit limited,

The room is of good size for our family of 4, enough closet space. Layout is good. Olivia, our room attendant is very nice, kept our room well maintained with enough supplies. Would have been better if free wifi is offered.

It was excellent overall

Pretty decent accommodation, close to places of interest.

Parking lot

Perfect for a quick visit

It was nice.

My family of four were very pleased with our stay. We stayed a few days in another hotel close to the White House but didn’t enjoy it even though we paid more for that property. We were glad we made the change after we returned from NYC for a couple more days to end our vacation. Our stay in Marriott made our DC trip perfect!

Excelent food in the restaurant

N / A

X

The employees inform valuebles tips to safe money in Washington, DC

The mattress was so hard it felt like I was sleeping on the floor. No sleep at all!

I stay at this hotel a lot and I've never had any issues. Everyone is friendly, rooms are clean, and the bar/restaurant has great food and drinks.

It was lovely. They did a great job with our conference. Good local eateries.

Great place

Very friendly, helpful staff. The hotel is beautifully decorated and very clean.

Great service

I liked every thing

The staff were exceptional

Great service by the staff.

Very noisy. Street noise until 3am was crazy, even on the 8th floor.

Did not like that there was a resort fee.

It’s perfect. Close to pharmacies and other restaurants.

The hotel is nice and well located. Just note: (1) the hotel is not in Georgetown, despite its name, and (2) price for parking is extremely steep. I wish I had researched a nearby parking lot ahead of time.

Nice

The facility was.very well maintained. The staff were extremely pleasant. They were always available to cater to our needs.

Nice hotel

Will stay again!!

Great idea lace to stay in DC

The hotel was quite nice and clean and the staff was very pleasant. There were no amenities to speak of with the exception of a free cookie when you checked in. You even had to pay for a cup of coffee in the morning unless you wanted to make mediocre K cup in your room. Most hotels, even the less luxurious hotels, offer coffee all day. And many offer an afternoon happy hour or tea time. Not this hotel.

Convenient location within a short ride-app to many attractions. Restaurants within walking distance. Noisy in the morning if you're trying to sleep in.

Clean and nice

Lobby restroom was in poor shape. Restaurant staff had hard time communicating and understanding customer needs. Overall a very negative experience.

The 3 stars is for the hotel management who would trick the guests by giving them $25 courtesy credit toward any food or drink, and then by charging the customers back for $29 as the so called Destination fee. I booked my room through Expedia and this fee was never mentioned or calculated in the rates offered by Expedia.

Good

Your pillows are very poor. You should have a range with at least one firm pillow.

Clean, spacious room. Very comfortable bed and all niceties were in order. Very comfortable and quiet. Big TV. I will stay here again.

We had a great room, everything we needed.

The hotel was absolutely beautiful and perfect location to everything. The staff was amazing and went above and beyond for us which i am extremely grateful for. The rooms were great and extremely comfortable . The only complaint i have is i wish the windows were sound proof . it was extremely hard to fall asleep with all the sirens outside. i would definitely return

Cleanness is great

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perfect walking location for everything in Georgetown and in Washington. DC. Lobby was nice. Rooms were clean. used SpotHero to park and ended up parking at the Ritz across the street for half the price. Would recommend this hotel.

Good location.

Love the area … there’s plenty to do. It’s close by the tourist area I was there for a comedy show and it was two blocks from the hotel. The rooms are cute and clean. The hotel is a vibe

My only complaint is no microwave. For the size of the suite, it should have had a kitchenette and or microwave. I could not reheat my dinner and had to throw it away. Otherwise this suite was excellent. Even the pull-out sofa was comfortable. Fabulous restaurant, professional front staff, beautiful suite.

Very comfortable and quiet

Clean

The staff is very friendly and seems genuinely happy to have you stay at the property. The young man who checked me and also checked me out was quite knowledgeable, courteous and a pleasant demeanor. I would definitely recommend this location for sure.

Great location, best in DC.

The decor was pretty

Marriott charges destination fee per day but did not disclose it at the time of booking.