Comfort Suites Near Potomac Mills
About Comfort Suites Near Potomac Mills
Located off Interstate 95, this all-suite Woodbridge hotel is 1 mile from Potomac Mills Outlet Mall. It offers an indoor pool, daily hot breakfast and one-bedroom suites with free Wi-Fi. Every suite has a private bedroom and separate living room with a work desk and sofa bed. Two flat-screen TVs, a microwave and fridge are provided. The gym is open 24 hours at Comfort Suites Near Potomac Mills. A business center and laundry facilities are also on site. Every afternoon, guests can enjoy fresh baked cookies, served in the lobby. Occoquan Bay National Wildlife Refuge is 6 miles from this Virginia hotel. Mount Vernon is 20 minutes away by car. The National Museum of the Marine Corps is 9 miles away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
Guests generally appreciate the friendly staff and clean rooms, but have concerns about the pool cleanliness and air conditioning. The location is often praised for its convenience to shopping and dining.
- Friendly staff
- Clean rooms
- Pool cleanliness
- Air conditioning issues
- 3/5
It was fine for one night. The room was clean, and breakfast was good, but the pool is tiny and very dirty. We didn’t get in. There were also faint marijuana smells throughout the property.
- 1/5
The stay was terrible, it was a one night for the most absurd price I’ve ever paid for a hotel night. The elevator did not work at all so we had to go up the stairs, the pool was green and disgusting and for breakfast, people from outside would come in the hotel to eat. The worst experience ever! Never again.
- 2.5/5
Close to our destination. Our room had weed particles left in the room
- 4.5/5
Superb
- 5/5
Clean property, stayed one night on our way through to the beach, kids enjoyed the pool. Breakfast was just ok, nothing too spectacular.
- 2/5
The breakfast was good and the room was ok. However, you need to ask to get your room cleaned. This was not noted at check-in. When the room was cleaned, they did a great job. Our AC was broken for the duration of the trip. They provided us with fans, but they do not have maintenance Friday-Sunday. The windows don't open, so it was very uncomfortable. We were not offered to move to another room.
- 4/5
Very good
- 2/5
Worst breakfast! Not a lot of choices! I have stayed in a similar hotel but their breakfast is worst! Even the coffee!
- 0.5/5
Bad
- 0.5/5
Location. The front desk staff seemed annoyed to check me in. The pool was cloudy. There were bugs on the front desk. The power went out the next morning and there was no one at the front desk to answer any questions, I had to ask the cleaning staff.
- 5/5
Quick 1 night stay. It was a bit noisy bc of the set up of the hotel…but it was very clean. Breakfast on weekends doesn’t start till like 8 so we missed it! But coffee was always available
- 0.5/5
Bad
- 5/5
This was my second stay at this Comfort Inn. The place looked better than the 1st time. I was informed the have done renovations since my last stay. The staff was very friendly, especially the Manger, Robert. The breakfasts were good. I really appreciated the clean suits and every one I saw had a living room. I would recommend this Comfort Inn to everyone. When I come back to the Potomac/Woodbridge area, I will stay there again.
- 3/5
Pleasant
- 0.5/5
Nothing I could not stay at the hotel due to intense fumes and smells. The first room 309 that was assigned smelled like a nail salon that triggered a lung flare up and chest pains, so they changed me to room 317 which was worse, it smelled like strong paint thinner and primer. I ended up sleeping in my car and tried to cancel the remaining nights booked. I’m still waiting on my refund.
- 5/5
I had a great visit and stay the front receptionist Miss Mary did a great job and assisting me with any and everything that was needed
- 3.5/5
I thought the room was spacious I wasn’t a fan of how the hostess at breakfast seemed annoyed by us coming at 9:40. The air conditioning vent was very dusty
- 3.5/5
I thought the room was spacious I wasn’t a fan of how the hostess at breakfast seemed annoyed by us coming at 9:40. The air conditioning vent was very dusty
- 1/5
Very poor
- 5/5
The staff were helpful and kind. When we arrived earlier than the checking in time, they help us to get the room ready so we can unpack everything. We visited the city for an Ice Skating Competition this weekend!
- 0.5/5
Bad
- 3/5
AC unit in room extremely loud. This hotel remodel was lipstick on a pig.
- 5/5
Exceptional
- 3.5/5
Breakfast was good Air conditioning was very noisy
- 3.5/5
Breakfast was good Air conditioning was very noisy
- 4/5
Pool was very cloudy and not heated
- 5/5
Parking was easy, rooms clean, breakfast was ok.
- 3/5
Roomeys had two rooms so could have a lone time between kids and parents. The tvs controls don’t work well. Pool area looks run down.
- 1/5
Location Air conditioning didn’t work in the room and just gave us fans instead of trying to fix it. Didn’t even look at it. Wasn’t very clean. The floors were sticky and felt dirty. Didn’t smell clean either.
- 0.5/5
Clean and newly renovated!!! First of all, I sent an email to the hotel after our and no one has responded. This is the email that was sent. Can you help me? To: <[email protected]> Dear [Hotel Manager Name], I am writing to express my disappointment regarding our stay at your hotel on April 6th. It was a very warm day, and when we checked into our room, the thermostat was set very high. We turned it down to 68 degrees and waited for the room to cool, but it never did. My husband went to the front desk to inquire, and he was informed that it was a corporate decision not to turn on the air conditioning yet. As a result, we stayed in a room that was 82 degrees all night long. While the front desk staff was very kind and provided us with a fan, it unfortunately only circulated the hot air. I am very upset about this experience. I would have reached out sooner, but I have been in the hospital. We paid $116.97 for this stay, and given the uncomfortable conditions, I am requesting a reasonable partial refund. A prompt response is appreciated. Best regards, Carla Robey Have a Blessed day, Carla --
- 1/5
Location Air conditioning didn’t work in the room and just gave us fans instead of trying to fix it. Didn’t even look at it. Wasn’t very clean. The floors were sticky and felt dirty. Didn’t smell clean either.
- 3/5
Roomeys had two rooms so could have a lone time between kids and parents. The tvs controls don’t work well. Pool area looks run down.
- 5/5
Clean room, parking is convenient and safe. Staff is nice.
- 5/5
Always enjoy my stay here
- 3/5
Very friendly staff, loved he layout of a seperated bedroom from the living room, and great free breakfast options. Was turned off when we found a large bug in the room, but staff was very quick and efficient in getting it handled immediately. The front door deadbolt didn't lock other than the clip lock. Pool was foggy, which scared us from usong it. The TVs wouldn't turn on or off easily and the phone didn't work. Otherwise it was a great stay.
- 5/5
Enjoy our stay. The property was bright clean and comfortable.
- 3/5
Under construction, room was burning up! AC regulator was on a seasonal program. Wasn’t able to sleep at all
- 1/5
Two of the families who were staying with us had to move rooms multiple because of locks being broken, mattresses dirty/stained (almost looked like it was in a flood) yellow stain on the bottom of the mattress that extended upward. When the one family asked to move because there was no lock on the door. The front desk said "maintenance will fix it tomorrow". Mind you when we first got there, the police just raided a room. There is no reason a mother and daughter should be expected to stay in a room with no lock. There were multiple hairs in the scrambled eggs. In the only working elevator there was some wet yellow sticky substance on the ground. They placed a wet floor sign proped against the wall but the whole weekend it was just there and no one cleaned it up. Overall I cant say much about staff, no one really ask if we needed help or even acknowledge us while there other then check in. Will not be staying here again!!
- 5/5
Breakfast was pretty good , and clean
- 4/5
Comfortable suites that were clean, parking was adequate.
- 2/5
I’ve stayed at this hotel a couple times never had an issue but the last time I stayed there I had to change my room three times due to two of the rooms. The bolt lock did not work on them so I wasn’t able to lock the doors from the inside, other than having the normal card lock, but for safety reasons, I would prefer to have the bolt lock. As being a solo female traveler, I prefer to have a room to add the bolt lock workin. The other issue I had was the third room I received the AC did not work and the temperature never reached below 80° in the room. It was extremely uncomfortable. I did let management know and they told me to email them and file a claim. The staff is extremely friendly. The hotel is very clean, but unfortunately, I ran into some incidents that weren’t satisfactory on this trip.
- 3/5
Very good
- 5/5
.
- 4/5
The hotel has a pool that is open here around from 9 AM to 9 PM. The rooms were clean and had separate sections for the living and the sleeping, which is nice if you have children so not everyone is being affected if you want to stay later.
- 2/5
Negatives: Supposed to be 100% smoke free hotel. Room smelled like smoke especially bathroom. Asked for Lysol or some kind of air freshener and was told nothing available. Took blanket off bed and an empty travel size bottle of fireball fell out of it. Was told room would be cleaned again next day. Still stunk. Let my infant son crawl on the floor. His knees and toes were stained black. Lobby too cold for people exiting pool. Positives; easy check in. Good layout. Convenient to highway. Ok breakfast. Food attendant was very nice.
- 1/5
The room was 83 degrees at time of check in, couldn't get the a/c to turn on. When we asked the front desk how to turn the a/c on in the room we were told "the air is not turned on"
- 2/5
The hotel was clean, but the air conditioning didn’t work and our room was 76 degrees all night. It made for rough sleep, as the windows didn’t open, either. When we called the front desk about it, they said they knew the A/C didn’t work and there was no way to fix it.
- 5/5
Very Clean rooms nice friendly staff and nice breakfast
- 5/5
Great
- 3/5
Room was clean. Ac didn't work. Sofabed really uncomfortable
- 1/5
Horrible staff
- 4/5
Mathew at the desk was an amazing help! We had an extremely late (2am) check in and he was courteous and professional when we were so very tired from the drive. Thanks Mathew!!!!
- 3/5
Everything was great except the room was so hot!! It was 80 degrees so it was hard to sleep
- 5/5
Great staff and the accommodations was amazing!!
- 1/5
We won't be staying here again. We had to switch rooms twice. The first time the room smelled strongly of smoke. The person at the front desk asked if we thought he could sell the first room to someone else. The second time the room was 81 degrees and there was no way to make the room cooler. The third room temp started out ok but it went up to 77 degrees and there was no way to lower it. At this point we were tired so we ended up staying in that room but it was really hot. There was another family that we heard that wanted to switch rooms because of a leak in their room. There were large numbers of teens or people in their early twenties being really loud until at least 9:30pm and a fight almost broke out between two of those groups outside. The internet was also not working for a good portion of the time we were there.
- 5/5
Parking was a mess due to the snow/ice. Room was excellent. The hotel was being renovated so furniture was everywhere. Elevator on entry was not working.
- 2/5
Room was so hot no air other guest had the same issues , hot water would run out
- 5/5
Spacious room, good location
- 2/5
Staff was great but the AC in our room was broke and it was hot! Also, the room key stopped working several times and wouldn’t let us back in.
- 1/5
El cuarto estaba caliente todo el tiempo
- 5/5
Everything goid
- 5/5
Updated room
- 3/5
Tub drain was slow. Plus tub was slippery, almost fell a couple time. Didn’t clean the room.
- 4/5
Clean room free parking.
- 1/5
Checked in on 1/31-2/1 with a third party booking. Desk associate seemed upset about it and became rude. Unaware of name because she was out of uniform, no name tag and improper footwear. I was charged $100 for incidentals, in two transactions. I extended my stay for an additional night, 2/1-2/2. I went out for breakfast with my son and while out the next agent called me several times to chastise me that I didn’t do this and I should have done that. I was not aware and did what I was instructed by the other rep. I was to bring my physical card in, which they did have on file from incidental and earlier. She ran card multiple times, for a higher rate than I was quoted, no names provided again. I stopped at the desk and son went to the room. Key was deactivated and when he asked HSK if he could get in, he was rudely told NO, lady at desk said you no pay! He said I was at the desk taking care of it, again he was told NO. Front desk was telling me that my card declined with no regard to the guest behind me. Embarrassing!! She stated there was no incidental hold, so I was charged an additional $25. She told me that she had checked me out properly, unlike the young girls that worked there, and money would be released within 3 days. Room had been entered while we were out, things were touched and moved around…. UNACCEPTABLE!! I checked out 2/2. $25 was released 2/3, where is my $100? Property and customer service said 3-5 days. Day 5 money still hasn’t released!
- 4/5
Overall was pleased with stay.
- 2/5
Hôtel était en rénovation, donc vraiment pas cher sauf que ça valait pas cher non plus. Déjeuner était vraiment boff. Chambre était belle et propre. Lit très confortable. Personnel pas très cordial. Pour nuit au passage ça vaut la peine si vous n’avez besoin que d’un lit confortable pas cher.
- 3/5
The girl at the desk was wearing a winter hat and street clothes and didn't say any more than she had to. The room was nicely updated and mostly clean. Thermostat is basically useless and the heat/air was ridiculously loud as was the freeway right outside our room. Pool was chilly in keeping with the rest of the place. Breakfast was typical Continental breakfast that seemed to be thrown out in a rush. Like I said, good enough but nothing at all special about anything.
- 4/5
The staff friendly. Roo. Clean
- 4/5
I like everything but I don’t stay long because I got some problems that’s why I m not there enymore and I put the card in bottom of the door I apologize for that I really I don’t know how to do that why I put it there
- 5/5
Very clean & quiet.
- 4/5
Was clean room.
- 1/5
Me and my Both Kids and Wife Freezed. Even no one came and fixed. Phethetic Stay
- 5/5
Our house flooded again so we used the second time since September. Even though they’re going through construction so comfortable, the staff is amazing and friendly, and the breakfast is 5 stars(they had biscuits and country gravy this morning). Thank you staff so much. We are still getting the flood damage fixed but had to go home to monitor, but we wished we could’ve stayed another 2 days.
- 2/5
The first room had a awful smell so we had to change rooms. There were mattress, and things everything in the hallways. The carpet was dirty.
- 4/5
Need more workers that speak english. The room was real comfortable, they were remodeling.I loved that the carpet is gone
- 5/5
.
- 1/5
There was no one on duty to fix and the only option was to wait till the following day after check in. This also was not a resolution because our holiday plans did not enable us to be there to change rooms.
- 2/5
Room allocation is bad twice given taken rooms sofa bed not comfortable and breakfast is very bad as well
- 3/5
Breakfast was below average. Very few choices, no hot sauce.
- 1/5
Both Televisions Didn't work. No attempt to fix, was ignored. Didn't offer room change or any accommodation!! SAD!!
- 4/5
Clean room with a good view. They were short staff for the Thanksgiving holiday.
- 2/5
The staff were lovely and the brightest spot of the stay. The property is undergoing a much-needed renovation that should be mentioned before finalizing reservations since this affects elevator service, amenities and frankly, room conditions.
- 5/5
Clean room, staff friendly. And quiet place.
- 2/5
The front desk staff was nice but unfortunately it was not clean. The toilet paper couldn’t be worst quality. Towels were super hard to touch. Breakfast pancake dispenser was broken. Carpet in the room was humid to bare foot touch. Just felt very uncomfortable and dirty. It feels like a the hotel needs maintenance and a bit remodeling.
- 5/5
Clean rooms, friendly staff, nice breakfast. Thank you!
- 5/5
great stay great breakfast my kids enjoyed the pool
- 1/5
The old black lady with the big ugly glasses is very rude. The female who was training the new person when I checked in on 11/16 needs customer service training. The property is under construction and shouldn’t have guests. At minutes after 8am for the three days I was there there was construction noise. If I was told that at check in I would have asked for a refund and gone somewhere else. The carpet is dirty and roaches are in the room. The deadbolt in my room didn’t work it didn’t align with the door. I took photos and video. A guest was cursing and carrying on for a long time disturbing me. I would never go back or recommend this hotel. I am still waiting for the $100 hold they took from my card to fall off. The staff and roaches were the worst things here.
- 4/5
Very comfortable and spacious with refrigerator,micro,& coffee pot & a livingroom space. Nice breakfast complimentary. Staff were all helpful. Small indoor pool,but had it to myself. Good location to many things like shopping, auto train, state & other parks...
- 1/5
I’m military and my flight was delayed due to weather in Germany and I asked for either a refund or a comp and no response.
- 5/5
Courteous staff, spacious and clean room.
- 1/5
Every thing was horrible! Hotel is in dire need of help. The entire place is dated and looks dirty. No air conditioning, the room was 75 degrees. Staff didn't care. I didn't feel safe there and the smell of marijuana in lobby and halls was awful. NEVER stay here. I would have given zero stars if it was available
- 1/5
There was issue with check in they don’t have room for the check in after 2 hour’s waiting they give me the key
- 4/5
Yes very good but the breakfast was needing a little more to make the good list.
- 5/5
Bedroom is so big, They have a living room and a bedroom, which are separate, the bed is very comfortable, and the soundproofing is also good. My daughter and my husband are both very satisfied.
- 5/5
Clean room great service and courteous staff.
- 1/5
Roaches in the room, shower didn’t work, smells like cigarettes in room.
- 1/5
Cockroachs in rooms. Very dirty hotel.
- 5/5
Pleasant stay. Wonderful staff.
- 5/5
The staff was so amazing, they offered us to move to another room, but we will going to stay just 1 night, so we stayed in the same room. The customer service was amazing, very kind and helpful with their guests.
- 5/5
Super friendly. Clean smelling. Affordable. Basir went above and beyond for me!
- 5/5
Rooms were clean,parking was fine and staff were courteous
- 5/5
We were there for a funeral. They let us check in an hour early. Everyone was wonderful
- 5/5
Staff was very helpful
- 2/5
Would probably never stay here again. The elevator was very slow and crowded. Maybe more appropriate for large group stays.
- 5/5
Very accommodating, near everything needed to shop or entertain and the hospital as well.
- 4/5
Nice modern facilities and very clean
- 5/5
The pull out couch in the living room cushions were too small and didn't fit the couch.
- 4/5
Friendly staff and clean spacious rooms. Good place to stay. Furniture needs updating.
- 5/5
It was a good stay
- 1/5
Terrible Customer Service.
- 3/5
was ok
- 5/5
⁹
- 5/5
Clean room
- 5/5
great
- 5/5
amazing stay
- 4/5
Clean room, clean halls and eating breakfast area updated property.
- 3/5
Tried to use the laundry room but some one monopolized the dryer for over 2 hours. Plus only on washing machine and one dryer was working, the other two were out of order
- 5/5
Comfort is in the name and they deliver!
- 5/5
This property was nice. The breakfast was wonderful. Will gladly stay here again
- 1/5
We only stayed for few hours just to rest. The place is so disgusting. Room smell was awful and bed bugs were all around the room. They have not smoking policy but there was people smoking around. The lady at the front desk didn’t even care.
- 4/5
Usually very happy with the hotel. On Monday wasn't happy. The tv in thr front was on. Then the back bedroom didn't turn on.
- 3/5
The location was great, but I was very disappointed with the cleanliness and service. I checked into my room late at night and noticed it was not properly cleaned, especially the bathroom. Since I had two separate bookings, I checked out and back into the same room the next day, and I asked for it to be cleaned while I was out, but the receptionist was rude and unhelpful. This really impacted my stay
- 5/5
Very comfortable. Nice size rooms. Very friendly staff
- 1/5
There was a big r
- 5/5
Like the amenities
- 5/5
Nice place and affordable
- 1/5
Sheets stained
- 5/5
I like the nice, quiet atmosphere. This was my second stay. I plan to return in the future. The only thing that was not so pleasant was the coffee. The coffee in the lobby wasn't to my taste. But that did not convince me not to return. I just bought coffee elsewhere and enjoyed it in my room.
- 1/5
Mean staff especially housekeeper female with ponytail...old...BIG FAT ROACH IN KITCHEN....Group from area roams the property really scary...my stay was 5 days of missery....other customers allowed to walk into me (i ha e video) in the kitchen at breakfast literally...they wanted to pay but made me to feel very unwanted and incomfortable incl money....i was forced to pay for garbage treatment cause i have business to handle then i was followed and jugged thru the. COmmu ity esp at nearby mall...it was horendous dangerous and rodiculous id go elsewhere
- 1/5
Roach in the kitchen dining area A BIG FAT ONE...reported group of about 6 roaming theu parking lot at anytime....rude housekeepers (followed throughout community by juggers...it was an undesiarable hot mess as usual even when i pay more
- 3/5
You get what you pay for!!!! This is an older building... carpets are worn out and not the cleanest. The breakfast is good and the beds were semi comfortable... not bad butttt the NOT the best. If you are not picky and need to stay over night ... this is a good place. customer service and breakfast attendants were great.. aswell
- 5/5
Good place to stay for the price you pay.
- 5/5
This was my first time at the hotel. I was quite impressed with the location, the cleanliness, the excellent breakfast, and the size of the room. I will definitely be here again!
- 5/5
Great location. Easy to walk to stores and resturants
- 2/5
When we checked in we were given a room that had not been cleaned. Once given a new room, it was better, but the air system was not changeable, and the phone did not work. Breakfast was so-so.
- 1/5
The absolute worst I should’ve stayed home
- 1/5
The room assigned had not been cleaned, and no one was at the desk to fix the problem.
- 5/5
Was amazing this will be my go to place to stay when I come in town everytime
- 4/5
Nice building, nice cleaning staff
- 3/5
On the flip side front desk man was lovely checking me in!
- 5/5
We stopped twice—both on our way to and from Florida—and had a great experience each time. The room was perfect for our big family: spacious, clean, and very comfortable. The location was convenient for travel, and the breakfast was very good with plenty of options for everyone. We really appreciated the cleanliness and overall quality of the stay. Would definitely recommend and stay again!
- 5/5
I loved everything about the hotel. The room was great, the bed was soft. The staff was amazing and very helpful. The breakfast was great. The only thing was the pool water was kinda cold, but that isn’t important over all.
- 5/5
Great
- 4/5
Great customer service. Very convenient to shopping, dining and entertainment.
- 5/5
Overall good service
- 3/5
N//A
- 2/5
none
- 5/5
A really good stay for the price and convenience
- 1/5
The pool was filthy and to get towels was a tug of war
- 3/5
Smell of mold and mildew
- 3/5
Bed was comfortable but the pillows were literally the worst I’ve ever experienced… tiny and lumpy. Room was spacious enough. Coffee in the lobby is awful/not real coffee.
- 5/5
We are doing a cross country trip and this was the best place we have been in yet. The price was perfect and everything about and in this place was super great
- 5/5
everything
- 5/5
Everything is okay but the pool look every dirty my husband and I wanted to go swimming but it was so dirty I said no I’m good. But other then that Everything is good
- 3/5
Staff great, location and other guests not so good.
- 2/5
When we opened the sofa bed there were filthy sheets on it and the bottom of the mattress was all mildew. Went down and showed photos and they switched our room but very inconvenient to say the least. The room definitely has seen better days . Not very clean and dated to say the least. The second room wasn’t much better. Thankful we were only staying one night on our way through.
- 2/5
Had some air cleaning machine constantly running and was extremely loud. Had to move it around to use the bathroom. Has some uv light that I found out in the process that is hazardous to look at.
- 1/5
The beds and chairs had stains. One room had outdoor chair cushions for cusions on the pull out bed. The pool water was green. The pool area had dirty towels on the floor.
- 4/5
The cleaning staff in the morning knocked on our door 4 times starting at 8:15am. It was very annoying! We didn’t get to the hotel until midnight and we were trying to sleep! We have until 11:00am to check out! Please respect that! The front desk should know if we checked out or not.
- 2/5
It’s 10 o’clock at night. What else am I supposed to do. I needed a king bed because my partner just had surgery and needed the space. Very upset and no manager on duty during the evening at check-in or in the morning at checkout. Lazy management.
- 1/5
Upon my arrival with my family the tv was not in working condition. We asked someone from the front desk to come and fix it and they were unable to do so. I have also noticed a stain on the sheets along with a candy wrapper on the floor that was not mine. I also came across the bathroom and noticed the toilet is rusted and not in good condition. And also the AC was not working at all overnight. One room was cooler and the other wasn’t. Due to the inconvenience of this evening I’d really appreciate a refund as I traveled here with my family looking for somewhere comfortable and clean to stay over night.
- 3/5
N/A
- 5/5
Have to travel when having medical procedures at local hospital....we were both very comfortable...the staff was amazing... breakfast very good
- 5/5
Easy to get to. Right near I95. Next to multiple shopping areas and places to eat. Breakfast was good. Hot foods and cold. 24 hour coffee and tea.
- 4/5
One thing i can say about the AC was really loud that woke our kids up many times.
- 4/5
I have come to expect mediocre accommodations with Choice Hotels. They are affordable and suitable for overnight stay.
- 1/5
Bed bugs ate my kids up. Manager stated she was sorry and that was it. Also Tv was not working. Front desk said they would send maintenance and never did. Would not recommend
- 5/5
I loved everything about this property.The staff was very friendly and helpful.My room was spacious and immaculate and very quiet.I was able to walk to dinner..(so many choices nearby)The breakfast was fantastic.I did not take advantage of gym or pool. I will definitely book this hotel in the future when I am traveling to this area.
- 5/5
The hotel was very nice. I really enjoy it myself. I liked the way the toastle set out. The staff was very friendly and very helpful. The continental breakfast was wonderful
- 4/5
It was good for an overnight stay. The room and living area were a little outdated, and new carpet would be a great upgrade. Overall, the room was sufficient.
- 4/5
Affordable, safe, clean. Good amenities
- 4/5
The suites and space
- 1/5
Would not recommend.
- 3/5
It was decent. Nothing special. Good for the price.
- 1/5
DISGUSTING AND UNETHICAL! Upon arrival, the outside of the facilities were badly lit, hardly any light. People loitering around the entrance/outside of the hotel being loud and smoking. Check in was smooth but when we entered our room and checked the beds, we immediately found bed bug carcasses and leftover food/trash stuffed behind the mattress against the headboard. It was obvious that whoever cleaned our room did not change the sheets properly because of what was left behind from the previous patrons. Who knows how long that food has been stuck there and how many bedbugs are crawling throughout the entire hotel. We were in the room for less than 10 minutes and immediately took our stuff back down to the front desk to complain and ask for a refund. Was told that they could cancel our reservation and that we would need to contact Expedia to start the refund process. Front desk lady assured me that they will communicate with Expedia for my refund. I did exactly what they told me to and contacted Expedia. After 4 days of Expedia trying to reach out to this hotel to speak with the Manager (Robert Fereno) to approve the refund, they were not able to reach him. Expedia then sent me an email saying I would get no refund and only $25 in One Key Cash. I called the hotel to inquire why no refund, got put on hold for 2 hours, still not able to reach manager. It’s obvious they are being avoidant. I now have a case with Choice Hotels Corporate. THIS HOTEL DOES NOT CARE ABOUT CUSTOMERS
- 5/5
our 2nd stay really nice beds are really comfortable great nights sleep.quiet tasty breakfast
- 5/5
Spacious, clean, good breakfast, and very good rate
- 1/5
They didn't allow the person to check in.
- 4/5
I was pleasantly surprised upon entering the hotel and our room. Everything was clean and fairly upgraded (or appeared to be). My check-in was smooth. The room was extremely spacious. The value for the room was spot on in my opinion. It is conveniently located close to several restaurants and Potomac Mills mall.
- 5/5
The hotel was clean and a quiet even though it was in a busy area
- 5/5
The attendant at the front was very friendly and helpful.
- 5/5
Would go again
- 4/5
Great experience
- 5/5
Great
- 5/5
Great, comfortable hotel! Spacious. Very comfortable beds. Great bfast. Perfect, what a deal!
- 5/5
On our way from Florida to Massachusetts. Second time we’ve stopped at this hotel. Clean, comfortable and extremely spacious with a separate bedroom. Breakfast is great.
- 5/5
Place was nice and clean, my son and i enjoyed our time at the indoor pool, and the gentleman at the front desk was super kind and welcoming, honestly the warm welcome from him at the beginning set off a great visit for us
- 5/5
The layout was different but my overall stay was something to talk about it. My room was clean and spacious . it was quiet and peaceful
- 5/5
Breakfast was convenient and had a reasonable amount of choices. The staff is excellent and the room was extremely nice
- 3/5
I did not like non working TV, Microwave, or phones, or broken elevator.
- 5/5
It was a good stay i usually stay there when visiting family.
- 4/5
Although the room was clean, it was noisy - in the bathroom you could clearly hear people talking in the next room
- 3/5
Sofa bed was stained and so thin… you can literally feel the springs digging into your body. Staff was limited. Went to front desk multiple times and had to wait for over 10-15 min for someone to come to the desk. Overall for a quick trip is was ok, Suite is spacious.
- 5/5
Excellent
- 4/5
Seems like everyone I say here lately, there are issues with the elevator.
- 2/5
The front desk ladies were very nice. Our room had 2 cockroaches that we killed and it looked very dirty. Everything was old and grimey. We took the kids to the pool and it was pretty gross and nasty in there too. The AC in the rooms was probably the only good thing. Worked great. The pillows were tiny and uncomfortable never seen such small pillows. Our fridge in our room stopped working suddenly which was very unfortunate because we had milk in there for the kids. Our room smelled like cigarettes too. If you’re just looking for something quick and cheap to just sleep in then it’s fine but if you have kids I would pass up on it.
- 2/5
The front desk was rude and mean. My room bathroom was dirty like no one clean it. The Elevators weren’t working and I was on the 4th floor with luggage
- 5/5
Place was nice for the price
- 4/5
Big room.
- 3/5
I have stayed at this location on many occasions for work, this time it didnt seem like maintenance has been lacking. One elevator was out of order.My room had a smell of mold and there was a soft spot in carpet flooring near bedroom window.
- 4/5
Grounds are not kept up. Inside the air conditioner needs service and the unit make terrible noise when trying to sleep
- 3/5
Very large rooms, nothing to brag about nor anything to complain about.