La Quinta Inn & Suites by Wyndham Atlanta Alpharetta

Great hotel. Beds were comfortable. Rooms were clean and well maintained. Everyone was friendly. Breakfast was delicious!

My stay has been amazing. Manney is the BEST

The elevator was down, the TV in our room didn't work, and the smoke detector in our room was ripped out. When these issues were brought up to the staff, we were told a maintenance person would come to address the problems. No one ever came. When I asked again, I was told a maintenance person wasn't even available that day.

Staff was very accommodating

Great room for the price.

Elevator was down, one of ice machine wasn't working, washer works but dryer is broken

Perfect place ac is cold and it’s convenient location

On my first night, I discovered blood stains on the bed sheets. When I reported the issue to the front desk, I was told there were no other rooms available. As a result, I had to change the sheets myself. While doing so, I found additional blood stains on the pillows, which was even more disturbing. At that point, I removed all the bedding, threw it on the floor, took photographs, and brought the issue to the attention of the front desk staff. Despite providing evidence of the condition of the room, I did not feel that my complaint was taken seriously. I asked to speak with the General Manager, but he was unavailable. The following day, I again requested to speak with him and was told he was unavailable once more. Eventually, a front desk employee moved me to a different room, which was acceptable. However, that does not change the fact that my first night was spent dealing with a room that should never have been rented to a guest in that condition. Given the seriousness of the cleanliness issue, I requested that the first night be removed from my bill as a gesture of goodwill. The hotel refused and required me to pay for all three nights of my stay. Finding blood-stained bedding and pillows in a hotel room is completely unacceptable. What made the situation worse was the lack of urgency, accountability, and management involvement in addressing the problem. Based on my experience, I cannot recommend this

The breakfast included needed to be better. Coffee was always luke warm, eggs rubbery, no forks for the entire 3 days we spent there.

The room did not feel fully prepared for guests. There wasn’t enough shampoo and conditioner, and I found a spider and some dead insects in one corner. The bathroom sink had a drainage issue and drained very slowly. The toilet also had an improperly fitted seat, it appeared to be a round seat installed on an elongated toilet, which was uncomfortable and gave the impression that maintenance had been overlooked. The room wasn’t dirty, but the bedding didn’t feel fresh. I requested housekeeping the next day and even removed the pillowcases hoping they would be changed. When we returned, the towels had been straightened, but the bedding and most of the room appeared untouched. Breakfast was also disappointing. The hotel was clearly busy, but only one employee seemed to be handling the breakfast area, making it difficult to keep food stocked for guests. Overall, the hotel has potential, but it felt understaffed and not fully prepared for the number of guests staying there. I hope they improve these areas in the future.

It was some B.S. a gay guy couple fought for several hours screaming yelling and fist fighting and no body from the hotel did anything there was no parking. And worst of all we got NO SLEEP! the bed was hard as an anvil. Ill never go back there!

The receptionist was not friendly at check in. He checked me in and gave me the key and that’s pretty much it. I had to ask him about amenities and got an extra key. The room was decent. There was hair in my bath towel… and I woke up in the middle of the night to a roach in the bathroom… I had to go to the desk to request clean towels but had to bring down the old ones to get new ones. No one was at the desk, I had to say hello every single time I went to the desk because they were always in the back. Parking is kind of tight but free. The room were nice and cold.

Clean room and hot breakfast

Great stay! Clean, spacious rooms! Nice maintained property and the staff is awesome! KD at the front desk was really friendly and helpful! We will be back!

Gym room is not maintained; I couldn't get hot water in my room; Neighbor was noisy which disturbed my sleep.

Room was very clean, staff was very helpful

It had a decent breakfast and room was clean. The front attendant was not very friendly but was also possibly overwhelmed with the customers. I would not stay again.

Its located in convenient location

There was an area of water damage in the bathroom above the sink. We weren't worried about switching rooms, but notified the front desk as it was concerning. For an older hotel it was ok.

Got pretty hot at night no matter what AC was on and a faint scent of urine

There was nothing unique about the property other than its location. There need to be some updating done.

It was a quiet place to stay

The property was clean. I did notice the shower head was coming apart from the wall however it a great place to stay.

Employees have the worst attitudes

Bed was uncomfortable the elevator was scary and the slower had rushed spots

Trash cans overflowing and garbage everywhere. Breakfast area made me want to call Fulton Co. Health inspector. Sketchy things going on in parking lot all night. Pool light hanging on by a wire in the water! Another couple from Charleston told me they had finally hit bottom by staying there and I concurred. This is the 2nd time decent ratings on the site were totally misleading. Do better! It was disgusting!

Wonderfull Experience

The property was good, the room was clean. But the breakfast area was not clean and the food was terrible.

FIRE ALARM WENT OFF AT 7 AM AND STOPPED AROUND 9:30

Good location, clean room, easy check-in process Staff is annoying, specifically housekeeping. They will knock for forever on your door to ask if you want housekeeping services even if you have the do not disturb on your door.

Only helpful person was receptionist at night time(she was super nice ) Didn’t see any house keeping for the two nights there. Room smelled sometimes like dog and hallway close to elevator smelled like cigarettes (even though there’s a no smoking sign.) Breakfast was all gone by 8:30 on Friday. Breakfast lady wasn’t nice about it either and even said “oh well that’s too bad it’s almost 9” in her language. Second night they seem to run out of everything again. People would ask for forks ,butter and sugar and she will say there’s no more. If we would have extended our trip we would have definitely left to a different hotel..

The whole stay my tv didn't work and trash was everywhere from the day I arrived until that and I ha

I really recommend. Best service

Everything was great during my stay, but I would recommend upgrading your cable provider and offering free WiFi access. I wasn’t able to utilize the use of watching the tv. The staff were very friendly and helpful as well as respectful.

I did not like that the ac would not stay on all night. No matter what I set the thermostat on, it kept cutting off and it got hot in the room.

Our room was clean, breakfast was good, and hotel was very pet friendly. Very convenient location for attending a concert at the Ameris Bank Amphitheatre

I enjoyed it very much

The hotel is located in a nice neighborhood

Booked a 1 bed with a king, checked in and was notified they no longer had king beds available. First room the keycard didn’t work, second room tv didn’t work properly, third room shower was not very clean and sheets were itchy.

Yes , staff were able to Assist well and

The staff was AWESOME when we checked out. At check in, the gentleman kept trying to run a deposit on my card that had already taken out. It took me to have to get my husband for him to stop trying to get me to swipe my card a 3rd and 4th time.

The staff was sooo amazing! Especially the beautiful lady who works overnight and early AM. She was so helpful to me when I arrived late and left way early 2 days later. Give her a raise!

It was affordable It was a lot of roaches and baby roaches all over the place

The front desk employee at check in did not speak very good English. The TV never did work and he told me he could not help me because he was working the desk by himself. Give me a break. He's the only employee on duty in the entire hotel!! I won't go there again!!

Very clean and staff courteous

Everything. WiFi was out a day and a half, work remote and I had to purchase my own internet to works

Location was great, staff was friendly, and clean place to stay

Clean, would stay again

Friendly staff

Location and price I found hairs in my sheets . It seems they did not change them

The pool wasn't open yet ?

ticks in bed. do not stay here. staff was rude

1st floor room smelled like dog pee Overall for the stay it wasn’t bad

Dirty toilet brown water , 2 roaches in bathtub

Location and rooms are very comfortable

Nice location

TV was out the first day for about 4hrs

Hair was found in facial cloths and in the bed. Cable kept going in and out. In room coffee maker was dirty.

I enjoyed my stay at LaQuinta. This location is about 3 min drive to the shopping mall and right across the street from a Target/old navy plaza. Very convenient. Good food options nearby/walking distance and everything else is just a quick drive. Check in was very quick and easy, parking is very convenient. The room was clean and did not have a bad smell. There were plenty of washcloths and towels. The water pressure was good (not the greatest) the water stayed hot. The only issue that kept it from getting full credit from me is the elevator not feeling very safe and they were not very clean. I actually didn’t see a single housekeeper the whole weekend I was there. I would certainly stay here again!

Good

My room was crawling with roaches, as was the entire hotel. There are roach traps set up in the lobby and by the elevators. The carpet in my room also had stains and were sticky in some areas. Breakfast was basic. They ran out of a lot of things like eggs, sausages, and waffle mix and would not replenish even though there was still 30 minutes left of breakfast service. This happened a few times. The hotel washer and dryer do not work. My clothes were soaking wet after an hour in the dryer. I gave up and brought it all back to my room to air dry. I'll be expecting a refund for this. Two of the front desk staff were quite rude when speaking to myself and a few other guests that I overheard. The trash cans on each floor were often overflowing, they clearly do not collect the trash daily. People would throw out their towels, bedding, dirty diapers, etc in the halls right by their doors and those would not be picked up until a day or two later. The fire alarm went off one morning for about an hour. The fire fighters and police arrived and they couldn't figure out why, they said it was possibly just a system failure. Hopefully this was just a one time thing, but it was a huge inconvenience and possibly dangerous if the alarm system was triggered in error. Overall, this place sucked. I've stayed in cheaper places that were better than this.

Excellent customer experience engaging the staff. The room and building were clean, and the breakfast menu provided a variety of options. Finally, the quiet community is accessible to shopping and dining within the North Point Mall community of Alpharetta.

What I didn’t really like was the 100 dollar deposit . Wish somebody told me that . What if I didn’t have it ? Might I add it was a fire the next morning all the guest was outside for a hour while the fire trucks came in . Messed up my checkout time . No compensation. Very nice hotel tho . But still

Nice area 👌

Get rid of roaches and clean the pool. The elevator was very sketchy too!

Everything was good. The only complaint would be the breakfast options weren’t the best and the hot water was empty for tea. Overall, it was good and we would recommend.

Property was ok, breakfast good, staff could be a lil nicer.

Clean room

I could get some good sleep. As far the room goes, it was very spacious and comfortable. The bathroom was nice but inside the shower you could see the paint chipping. The shower/tub was small, but I figure was due to the fact that enlarged the nook that held The refrigerator and microwave with built in coffee nook. I do not watch tv, but the tv was pretty big. I tried to set up my Netflix, but it kept sending me a message and the tv. But I did get my YouTube hooked and watched that. The hotel had lots of Parking, so that was good. And it located near their north point mall and restaurants that you could walk too. Overall, it was great stay and I would recommend to anyone.

Safe parking

The bed was sagging too much that I was literally sinking into the bed. I asked for a different room and the front desk said that all the rooms are sold out yet the parking is only half full. I couldn’t sleep at all during my stay.

Excellent

Short of staff needs a lot of maintenance and upgrading.

Everything was great .. When I arrived I got my room very fast .. Nice clean rooms !! Didn't get breakfast cause it was done at 9 am and I checked out at 9:15 am .. It's all good anyway .. As long as I had a safe clean room for myself and 2 grandkids , that's all that mattered !! Thank you !!

Beautiful

Saw rotten eggs in breakfast

Attitudes !

Convenience and price

Nothing Everything

Absolutely

staff was terrible.

It was okay

Friendly and polite staff

Excellent location with a mall and lots of food options near by. Area is quiet. Overall, a good stay.

Beautiful

It's always a smooth check-in and a quiet stay.

Every was as expected.

The girl when I checked in said she was the night shift manager she was very disrespectful and rude telling me she would cancel my reservation because I asked her a question

Property overall is in a great place and close to stores and safe.

First they put us in a conjoined room without informing us prior, traveling with young children so this was a big NO for us. Moved rooms and immediately we noticed there were roaches ON THE COFFE MACHINE AND CUPS! Walked into the restroom and there was ANOTHER ROACH IN THE TUB AND DIRTY SOCKES ON THE SHOWER CURTAIN. And this point we just left, unfortunately we booked through Expedia so they told us we had to get refunded through Expedia, reach out about our issues asking for a refund, they denied us a refund of a two day stay after us being there only 30-45 minutes. I’m extremely disappointed with both La Quinta and Expedia.

However, the experience with the reception staff was disappointing. The employees at the front desk felt cold, indifferent, and not very empathetic, especially the person working the night shift. Their attitude made it difficult to address problems during the stay. Housekeeping was also an issue. Our room was cleaned the first night, but we stayed for five nights and after that the room was not cleaned again until the very last night, and only after I complained. Towels were not replaced, there was no toilet paper at one point, and even small things like ants in the room were not addressed. The shampoo bottles provided were extremely small, and when I complained I was given additional towels and shampoo only once. The laundry facilities were another frustration. The dryer barely worked and I lost almost two hours trying to dry my clothes, but they were still not dry. Breakfast itself was average. It would be nice to see more options, especially vegetables. Overall, the hotel has some good elements like comfortable beds and decent showers, but there is clear room for improvement, especially with housekeeping consistency, the laundry equipment, and most importantly the attitude and service of the reception staff, particularly at night.

Decent breakfast. Better than some other hotels.Nice carpet and nice hotel in a good area.. Staff is very friendly.

The hotel had roachs

Handy location next to the Mall with plenty of restaurant choices and shopping. Only issue was the AC was a little noisy when it first came on.

Very close to the North Point Mall. Plenty of restaurants nearby. Hotel is okay for the short stay. Room was clean and spacious. The only thing that I didn't like was awful tasting coffee during breakfast time. Other than that everything was very good.

I would definitely stay there again.

Ample shops nearby

Room

Very good

great

The room was huge with high ceilings. The proximity to restaurants and the mall was very convenient. It didn't receive 5 stars because the TV's satellite service (Dish) in either of the rooms we looked at was unavailable. Fortunately, we were not in the room for long, otherwise, the TV factor would be a major concern.

Great motel

Good value for price

Honestly this hotel is nice if you’re staying for 1-3 days. You have everything nearby.

The staff at the front desk were rude and disrespectful. Tried to charge me more fees than I had to pay

There were bugs in the bathroom. Ran under the left side of the shower door into a gap.

The room was spotless. The check-in was easy. The bed wasn’t the most comfortable but it gets the job done. Very minimal noise as well.

They never cleaned my room. The room once I checked in had a horrible and strong odor. I reached out to the front desk 4 times and they never answered my requested and same with Experian. They never gave me a solution for all this. Besides that, my bed was dirty and had aunts.

Perfect

Dirty laundry from the previous guest in the corner of the room, tv didn’t work when I checked in told thy could look at it on the second night of my stay. Bed was tired and worn out feeling

Most staff at desk wete rude. It's been 6 days and still do not have my deposit back. We were only in the room to sleep from 1030pm to 7am...left the room spotless. The breakfast was nothing to speak of either. Will never stay at another La Quinta again.

Great value for the location and price. Rooms were nice and well kept.

Check-in was smooth and hassle free. Room was decent, not one of the rooms from remodel pictures, but still fine. I will say if you like a very hard or stiff bed, your in luck. The beds were like sheets on a piece of plywood. I did see one dead roach in hallway and one small roach in lobby area, but non in my room. The room was clean and it had individual room a/c and heat control. The staff was mostly courteous and welcoming. A few of the morning lobby and breakfast staff were sour and grumpy. The free hot breakfast consisted of waffles, scrambled (guessing powdered) eggs, sausage, envelopes of grits/oat meal/cream of wheat and toast/bagel. The rest was all cold cereal, yogurt and a fruit (apples one day and bananas the next). I probably would have given a 3 and half star, but that's not an option.

Clean room and friendly staff members

Racist worst ever

Dirty room bugs was in there. Got my room changed it was infested with lady bugs I couldn’t move because I came for a medical procedure and the fire alarm went off all Friday

Good

Always clean

Ac sounded like a train, had to unplug to sleep. Cable didnt work, tub didnt drain. Staff was no help. Stayed 3 nights with no changes.

Great clean rooms and nice staff.

Clean room, bed is comfortable

Hotel was clean, comfortable, with a well lit parking lot. Change staff & l would definitely return.

The tub kept filling up as we took showers. I switched rooms three times because of this

However, room needs fumigation. Unidentifiable bugs crawling in the room. Sink rims not thoroughly clean. Dripping brown liguid around a part of the edges. Dirt could be seen around the rim Remote control appeared to be covered in food crust. Had to wipe down with alcohol wipes. Hair dry had a thick film of sticky grime. Dirt did jot come off with water.

Perfect Breakfast Perfect parking

Room was clean, tremendous location. Mall at walking distance. And courteous staff.

The hotel was dirty and roach infested and heat did not work. The night auditor and front desk manager was the ONLY good part of the stay. They were very kind and tried their best to help. I will never stay at a LaQuinta again.

Staff was very unfriendly. From the guy that checked me in to the staff at the breakfast bar. And the breakfast selection was horrible could get no help and most of staff didn’t speak English. Food wasn’t available. The ceiling in the room looked like it was about to cave in due to flaking over the bed area.

Muy buena ubicación estratégico y el desayuno muy bueno el staff y el cuarto limpio y las camas son suave

Wry nice and perfect mach my requirements.

This was probably one of the worse

I have stayed here multiple times and haven’t had any issues with cleanliness but this time my bathroom had a whole bunch of baby roaches which surprised me but still wasn’t happy and they wouldn’t switch rooms for me

Sufficient for what we needed but would probably go to another place with a little more comfort and not as old.

Easy to find property that is close to much shopping and chain dining options. I also enjoyed that it wasn't too far from a walking trail.

The stay was ok. First night, saw a roach in the shower lol. But after that it was smooth. I appreciate the stay!

The room was dirty, didn’t seem to have any sliver ware or any dishes for us to use . The light was flickering and the shower to adjust the water was loose. Killed 2 bugs in the room.

On our first night, we found cockroaches in the room. We were then moved to another room, which also had issues and was not functioning properly. We reported this immediately, but were told that no other rooms were available. On the second night, we again found small cockroaches in the bathroom, which quickly disappeared into a hole in the wall. This situation is completely unacceptable and reflects a serious lack of cleanliness and proper maintenance.

Very nice, clean, spacious

I was not able to get my room, the attendant was rude.

clean room

Very good sized room. Reasonable price, great location.

Room had roaches, 2 ice machines didnt work, 1 elevator didnt work, hallways stank, breakfast was not good at all, only good thing was a great location near a mall and many other stores, plus 20mins away from Atlanta. Wont stay there again.

Clean room the parking was good and close to restaurant and mall

Room is clean. One of the front desk staff was not friendly. Did not greet or welcome us.

We checked in at night and the first room we were given the AC was broken, got switched to another room and the smell of “old” and smoke was ridiculous, also there were hairs on the bed. We opted to not switch again due to the attitude of the front desk lady. My sister had a separate room and also had to switch, 1st room had BUGS cockroaches crawling out of the room, 2nd room AC stayed at 75 or higher. Would not recommend staying here to anyone.

The room was great and everyone was very helpful nice and sweet

Clean room. Spacious inviting lobby area.

Room was clean for the most part, bath towel had hair, and room had a weird stench.

Parking was easy. Friendly customer service. Breakfast was mediocre- not many plant based items. Room was clean and bed was okay to sleep in.

All exhausted and looking forward to getting into bed, I've learned that the hotel's night manager canceled my reservation. She claimed that I had to keep them updated on what time I would be arriving. So I should’ve taken my attention from driving through awful weather conditions and calling them and keeping them well informed about what time I'll be arriving. That’s ridiculous. My room was basically paid by me until 11 AM so why would they cancel? The staff member who I was dealing with had nothing but an inappropriate attitude: instead of accommodating, the solution I was offered was to book another room for a higher rate that I had my reservation for. The Hotels.com representative wasn’t helpful either. What a shame!!!

I had to be moved from one room to another room due to roaches

Breakfast was very limited. 1 choice of fruit, no hot chocolate packets, no bacon, no choices of much.

Clean room and bathroom.

Bad service

The entire staff made my stay very accommodating for the 6 days I was there. I was nursing a cold so they ensured I had all the tea and honey I needed as well. Will be staying at this hotel going forward for my business trips.

Coffee was cold and it just was not the best

Great location

Good service.

5 days no housekeeping, didn’t even ask if needed or not, I think the area has better hotels

Too many issues to list

Amenities

The room had mold we had to change rooms. The continental breakfast was out of everything.

Room was spacious and clean.

This place is absolutely disgusting. There was so much black/brown hair all over my pillow cases, bed sheets and comforter, not to mention the bathroom. Since I was on the 4th floor and at the end of the hall with the elevator broken...I called the front desk for new bed linens. She said she'd send someone right up with them. They never came so I slept on top of towels to avoid these dirty sheets. The air unit was also FILTHY!!! I could not use it knowing it was going to just blow mold and dust everywhere. If I wanted this service, I'd have stayed at a motel 6, this is the most substandard service I've had at a hotel. I should be charging THEM a $175 deposit!!! This is honestly such a ghetto hotel and I didn't expect this in the Northpoint mall area. Never ever again.

Overall we enjoyed the hotel and especially our room...But $175 deposit is ridiculous! That was almost 3 times more than what I paid for booking the room.

Cold breakfast was bad.

Horrible servicio al cliente, tenía cucarachas y el desayuno estaba malísimo.

It was great

The staff were not friendly, tv didnt work, same with tge aur conditioner nit working half the t

Yes

My room had bugs, the breakfast was terrible. Part of the ceiling was coming down and the hotel wreaked of marijuana through out.

The housekeeping staff was lacking. I spent 5 nights of 7 day trip and my room was never serviced. The housekeeper assigned to my floor seemed put out when I would take my own trash out and then request a new bag from her. I had to procure my own towels. The front reception staff was excellent.

We were rejected because we were under 21… when neither Hotels.com or the website said anything about it… and because we didn’t get a refundable stay, we lost like $100

The area was beautiful and the hotel seemed nice as u approach but little things made it not so good. The keys don’t work once u go outside the back, you can’t get back and have to get another key. My door kept getting stuck when trying to enter I had to use my shoulder and force to get in. The worst part was I saw a bug in shower (pretty sure it was a roach). At that point I knew my review wouldn’t be too favorable.

Thank you everything was great

Room was clean and quiet. Did not like such a low toilet. Lowest I have ever seen. Bath shower very nice. Did not like $175. dollar deposit. Ties up too much money.

There were ants in my room. The front desk person working Thursday Morning said the room would be cleaned and I would be moved. Nothing was done.

Great location

Reasonably priced. Nothing special. It is great that all size dogs are welcome.

Great staff. Everything was neat.

This La Quinta in Alpharetta has been one of our go-to hotels. Convenient location: close to the highway, plenty of dining options, and near the mall. All that said, it's a quiet area which we really enjoy. The staff are nice except for one guy who worked the front desk when we first checked in. The hotel is well-kept and clean. The only inconvenience this time was the broken elevator- this and the one unfriendly staff are the only reason I'm giving 4stars this time around.

Cozy location; Relaxing Courtyard; Delicious breakfast, especially the Sausage and make your own Waffles; Very Clean and Comfortable Rooms; Short Drive to Old Downtown.

Thank you!

Room was okay. Clean, could use queen beds instead of fulls. Hot water was not very hot and there was absolutely no water pressure

Everything was fine except the lock on the door needs to be changed. Everytime we left the room it was an ordeal to get back

Close to ampitheater and dining and shopping options

Smelled like cigarette smoke the whole time and staff was unwilling to accompdate.

Clean, nice staff, clean clean and clean

Great location

Out stay at La Quinta was thoroughly enjjoyable and amazing.

Room was very clean and front desk Staff were very helpful.

Yes. Clean room stood out.

Room was nice, staff was friendly

We stayed just for a day it was very unlike other La Quinta properties. The cleanliness level was way sub par. We saw a roach in the fridge.

Staff was not courteous, I asked a staff member to please take our trash out and provide clean towels after day 2 of our staff she said ok and did not do it. We also requested late check out for 1pm which was approved, at 12pm a staff member came pounding on our door saying it was past check out we explained we got late check out and then we were told you need to pay for that, like duh we were already aware of the late check out fee

Very non attentive staff

Clean room and hotel. The bed was a bit uncomfortable but other than that we enjoyed the stay. Breakfast is good!

The staff was great!

When I arrive late parking is difficult, still I intend to use this hotel whenever flying out of Atlanta

Great area

Room was disgustingly unclean and had cockroaches

The room was clean and the breakfast hit the spot.

Easy parking and good breakfast

Breakfast could improve

Uber but yes

The property was nice. The problem is the tree branches rubbed and scraped on the windows on the fourth floor nonstop all night. Also, the elevator was disgusting with paint, peeling off and dirty floor.

Convenient to US 19

We have stayed several times with our dogs, for a "rescue reunion". It is a spacious room and convenient for our needs.

The check-in staff and the check-out staff were rude. Check-in: She made it feel like I was imposition to her and her scrolling on the phone. The check-out clerk wasn't even at the desk when I wanted to check out and I had to wait for her. Then I had to ask for my receipt and she gave me a look like I was putting her out.

Nice and clean and close to the Amphitheatre. Good shopping and restaurants nearby. And good price.

Clean room and comfortable beds.

Parking was easy and the hotel is in a safe and convenient area with Starbucks, Taco Bell, and Chipotle all near it. Service was ok, front desk lady was nice. Walls seemed thick and we didn’t hear anyone from other rooms and bed was comfy. My only complaints would be the smell of our room and the breakfast. Our room smelled like mildew and wet dog. The smell seemed to be coming from the AC. Probably never been cleaned/never replaced the filter. The smell filled the whole room. The breakfast literally consisted of waffles, bread, muffins, bagels, powdered eggs, and sausage patties. That’s all. Overall, it’s was ok. Price was good and I would stay here again.

I like everything but the only thing was that we had to always go to the second floor for ice because the other machines would not work

Here for business it’s affordable but you get a high quality experience

The front desk was not very welcoming.

Staff members gave access keys to my room while my wife was in there accidentally or not that’s a safety concern

Easy access

Apartment not good cleaning

The bedsheets were not changed after the previous guest checked out. The water in the bathroom tub is not draining properly. There’s also a lot of noise from the neighboring rooms when doors are opened and closed.

Breakfast was fine other parties just abuse the free food, should have someone watch what others take and put in pockets. Rooms were super nice and clean

Clean room, staff was very nice, and parking was great

..

Close to highway and shopping

I’ve been staying for two weeks at La Quinta Inn & Suites Atlanta Alpharetta. On Monday, Oct 6, 2025, around 5:30 AM, I used the toaster after asking for permission the day before, since I leave early for work and wanted to save time in the morning. I didn’t break any hotel rules, and no one was at the front desk when I went down—the sign even said “Front Desk is away right now.” A woman then came out from the back yelling that breakfast wasn’t served yet. I calmly explained I already had permission, but she refused to listen, kept shouting, and even threatened to call the police if I didn’t leave. She actually did, which was humiliating, unnecessary, and completely unprofessional behavior toward a loyal guest.

This hotel used to be nicer. Cars were parked in the pick up /Drop off zone for days at a time.

Room maintenance was not top notch, just OK.

Nice

Dirty, a lot of amenities didn’t work, plumbing issues, smelling and horrible staff room had to be changed 4 times from unapologetic staff

I hated this experience, I completed my reservation and was never told by expedite or the laquinta staff when I call to verify my reservation that a additional $175 deposit was due and due to no having the funds had to cancel, and loose part of my money and drive 4 hours and 55 minutes to not have a place to stay, and having to sleep I my car for the night and then return home because my husband was upset with sleeping in the car due to the hotel plans costing us more than what we had. Ad the staff was so mean, she said she would refund my money once expedia calls her but then when they called her she refused to refund my money and I received only half of my money back after speaking to her, and this turn out to be the worst weekend ever...and I purchased the insurance to make sure if anything went wrong I could get my money back, but this is all a lie...will never use your services again...

The property did not allow me to check in, Her name is Shay. I lost my physical ID on Yesterday before I got to Hotel, I had my paper copy from DDS.Shay would not accept it. I also tried to showed her my email confirmation she would not accept it. I begged her to bend rules also asked for Manager, which Shay says the Manager returns on Monday. I had a horrible experience that day, and went there to check in and couldn't. Please reimburse the Amount I payed for reservations. Thank you.

Bathroom counter was lose and not sturdy

Linens on beds need updated but overall a good clean room

It’s was a good stay

Area was amazing

Pool gym clean room

They charged a $175 deposit onto my debit card and it still hasn't been taken off ...we only stayed the night my wife and I and didn't harm anything this alone after 4 days since we left is awful I need access to my money and they are holding it..on a pending charge just like gas station do

Great location, quiet, safe, clean, and comfortable! Will be back again!

There was visible water damage and mold in multiple areas, the AC unit was falling out of the wall and did not work properly, and the bathrooms were in terrible condition. Ultimately, I canceled my reservation and moved to another hotel. Guests deserve a clean and safe environment, and management should take responsibility for ensuring that. Until major improvements are made, I strongly recommend choosing another property.

Need to work on food bar. Had to wait awhile on just eggs? Breakfast condiments were in different places instead of together.

This place was perfect for our one night stay. The staff was super helpful and nice. Bed was comfy, room was quiet. Everything was good!

Good spot

Great hotel. Easy parking, free breakfast and close to the amphitheater. Will stay here in the future!

I had a two night stay in Alpharetta. The hotel appears clean. It is a little bit of an older building, which you can see in corners/building cracks and the elevator is old. Air Conditioning works poorly - which affected my comfort to sleep well. Staff did listen to my concerns.

Also, my deposit was not returned, seemingly as retribution for an aggressively negative confrontation by the check-in clerk relating to my small, well-trained dog. I will be contacting my credit card company for resolution. David Lowry

Overall it was good. It was hard to figure out how to operate the gate at the pool after it closed shut on us when we went in. The breakfast was less than adequate. I went at 8:30 & everything was pretty much gone. I drained the coffee to get 3/4 cup & there was no one around to ask for assistance.

The property was nice and we'll maintained. The staff was friendly. There were issues with children running up and down the halls at all hours of the night; not very peaceful. Did not find out until check in that hotel required a $175 deposit in addition to room charge. Had we known that there was such a steep deposit, would have never booked. This needs to be clearly stated somewhere so that people are aware prior to booking.

The entire building is immaculate. Staff was pleasant and very helpful. I'd recommend this hotel for anyone!

As always everything was great. They have great staff always eager to help. I keep going back for more.

Great stay again! Very clean, great location and friendly, helpful staff.

Nothing

It was a nice hotel, there was several mant

I would DEFINITELY recommend this hotel to friends and family.

Really enjoyed this hotel. It was quiet and convenient. Staff was extremely friendly and helpful.

Best hotel ever! Love the location the rooms are clean. Beds are soft staff was very nice 10/10 me and my family will be back.

After a 5 hour drive, it was the oasis se

Beds very uncomfortable and key code was broke to enter outside door. I have Neurosarcoidosis and peripheral neuropathy I had to walk to front door a lot and that was very painful and I am not happy about that at all .

I’m being charged 54.05 dollars on my account and I already paid for my room fee on this app!

Sounds of doors slamming, people chatting at night (midnight), etc. There was a wig net left on the floor in our room lol

Lovely 2 night stay. 0 issues at all.

Very nice and friendly staff

This property has always been a plus. However, the complimentary snacks was horrible! Normally very good. Prices going up, quality not so good.

This is probably one of the worse hotel I have ever stayed in. Rooms were dirty, bed sheet was dirty and when asked house keeping to come up and change it, I was told to comeo downstairs and to pick up the bedsheet and I would need to chnage the bedsheet myslef. No hot water. No house keeping, as they only do house keepig after three days. Terrible will never stay here again!!!!!!

Place looked good and was clean. Nice showers. However the bed was hard as s rock.

Room is dirty and no AC

Had a seldom early check in, couple of hours, originally asked for a $25 up charge, but ended up waiving which I appreciated, but don’t like being nickel and dimed, either a room is available or is not.

The bathroom is outdated. Low cold water flow for the wash basin . The toilet seat is low and flush worked intermittently. TV can only be turned on when the entryway light is on.

There's more I could say, but I will not at this time

Need to improve more

Had an amazing stay! The room was tidy and clean at check in and all the staff was very helpful. I had such a wonderful visit. Would 10/10 recommend to anyone visiting

Bas

Meh, would not stay there again. Room was musky smelling. Heard other patrons state they didn’t have hot water in their room and staff made it sound like “yeah… we know that happens sometimes” They told the lady that’s common for one side of the hotel, we can give you another room. Lady was like, well then why did you put me in this room to begin with?! Staff just seemed like “I don’t know I just work here” kind of attitude. Very underwhelming property, did not feel clean, and borderline safe. One night was enough.

I liked how big the room was and the cleaning staff was kind but our room was never cleaned. I’m not going to go into anything else but it’s convenient but I wouldn’t recommend

Nice and clean property

As we were leaving, my husband had our dog crates and was exiting our room. One of our dogs pushed past my husband and was out in the hall. We are very good with keeping our dogs in a leash, but this was a complete accident. He has decent recall, but ran up to a staff member to be greeted, but the moment I called him back, he came running back. We were fussing at our dogs when the guy was extremely rude stating our dogs always need to be on a leash. Granted, he is right, but the tone and the attitude was completely uncalled for. I also understand if you’re scared of dogs, but don’t work at a pet friendly hotel if that is the case. We are extremely sorry about this happening, but my dog came back immediately when called. It took me a split second to step around my husband to call him back. But the moment I spoke, he turned around and darted back in the room. The attitude was unnecessary. Other than that, our stay was decent.

I think it would have been an overall great experience but I just can't do bugs. The room had roaches. The hallway floors were dirty. Breakfast items could be better. Water pressure in the shower is so low. Bed was very comfortable. Room was cool. Easy parking.

keeps charging me for days when i have been checked out for 3 days . Martha is a great worker there

It was very convenient to the venue we were attending. There were numerous food options also.

Wonderful value for the money

Great hotel

Keys stopped working 3 times. No water pressure. Dog urine in the elevator we actual ly left early. They never even asked why . Won’t stay there again.

Everything was perfect here. Well expected.

When we arrived in our room, we noticed the linens on the bar and the pillow were dirty. Both the pillows and the comforter had black stains a dirt marks on them. There was also hair in the sheets. When we went to the front desk to ask housekeeping to change the linens, we were told “housekeeping was almost done with their tasks for the day” and we were given one sheet. This wasn’t sufficient, and we insisted they change the sheets and pillows. The front desk staff was rude and we had to essentially force them to change the sheets so we could sleep in a clean bed. That being said, the woman is housekeeping that ended up changing the sheets was very nice and helpful.

We had double beds and one of the beds was obviously never changed. The sheets were stained, there was hair on the sheets and quite a few crumbs of something. Someone made up the bed like this….it was gross!

Staff was friendly. Room was big and comfortable. Pool was very nice. Lots of shopping and dining in the area

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Nice pool, breakfast and rooms

We haven't stayed at a La Quinta Inn in over 5 yrs and won't do it again. After our first night we had 3 requests for maintenance. The lady at the desk could not have cared less. None were done. We got no maid service at all over our 3 night stay. The shower appeared moldy. The internet wifi just quit multiple times.

I booked a room with double bed and when I got there they didn’t have my room so they gave us a one bed room so had to go next morning to talk to a manager

Good location

I had a nice stay there. It includes breakfast, which is nice and it’s 100% smoke free, which I appreciate immensely. The only issues which were minor, was doors slamming shut occasionally and the shower does not have a strong flow, which may be due to trying to save water. Those two things it was a nice place to stay.

It was excellent, great places to be and nice pool, i loved it

The stay was good. Though the room definitely needs an exhaust fan in the bathroom and the in room coffee maker did not work as there was parts missing. Room was clean and fairly comfortable.

Great staff !!

The new management and the relatives they hire are TERRIBLE!!!

Multiple sightings of bugs in the room. Lights go out and the bugs come out.

Room itself was good, layout King suite was nice but burn holes in drapes, water was odd..took awhile to get hot, then seemed like shower knob was either 'hot" or off..no in between. Needs some interior cosmetic improvement of property. Management was nice, but customers had long wait front desk at times from general staff; one lady in front of us was waiting 20 mins for girl who disappeared behind wall. Breakfast was average, could have better/more selection. Sausage patties were floppy and unappealing. Powdered eggs..didn't even try. Best selection was waffles. Hair dryer did not work, housekeeping did not bring towels as requested, needed to get from front desk. They left garbage outside room. Only took one photo of drapes, so we wouldn't get our $175 deposit forfeited. In general would stay again in same type of room configuration if other hotels in area were booked.

Fantastic place to stay, perfect balance between secluded and urban.

Clean and comfortable. Great location near North Point Mall.

Great service.

An exceptional experience! We will stay again and again.

Convenient for my purposes

Front desk need customer service training. (Shy) is rude.

Everything was clean,good location to mall, food, it was walking distance, had to wait a bit to talk to counter person.

Everything was clean

The room was smelling and AC was not working. We requested to change the room. The replaced room was not clean either. I was charged at check in although I paid through Expedia.

Former comments about AC and construction were not applicable on our stay. Room was super cold after AC was turned down a bit, room was spacious and clean. Shay at the front desk was great!!! $175 deposit that is held for 3-5 days is frustrating but it was it is.

Staff was not friendly, room wasn't cleaned, and a/c wasn't working when we arrived. Shower also only had one setting, which was scalding hot. But hey, the bed was comfortable.

Great convenient place to stay for a concert. Staff was efficient and friendly. Love that they have a pool but it needs to refurbished. They also need to water their plants. The poor hydrangeas were burnt up around the entry. Overall, they have really good coffee 24 hours which is nice with all the running around and there are many restaurants within walking range

Great

We stayed one night, and that was more than enough—we won’t be coming back. When we arrived, the front desk lady was clearly unhappy; her attitude was not welcoming at all. As soon as we entered the room, it smelled strongly of urine—it was really bad. The bed sheets were damaged, and the breakfast is not good at all. I’m not sure how safe the area is, but I saw five police officers in the lobby asking the front desk lady questions. Honestly, I couldn’t sleep through the night. Avoid this place.

The property was really clean and the breakfast was great!

Did not get 5 stars because the bathroom was a little shabby and we had trouble adjusting the air conditioner. New management explained renovations were taking place. We would stay there again if we need to.

Average hotel, nice area

Clean room, quiet, located in a great neighborhood, but average breakfast. Overall, I liked my stay there.

Clean, quick stay for 1 night.

Everything when well.. love it , but the only issue was at the breakfast place the drink/orange machine wasn't workings

Awesome Custer service , clean .

Big room, cool at this temperature outside, everything typical is provided, including free no frill breakfast and onsite parking. Pool and gym are open if you're in mood.

We’ve stayed here many times but will not stay again. The hotel has deteriorated and the service is bad. Every time we left our room we had to get a new key because ours wouldn’t work. We stayed 3 nights and never received clean towels or soap. No service to our room at all. Ice machines were broken and shower/tub needed to be replaced. Water dripped all night from shower.

It was good

Nice property and staff