Fairfield Inn & Suites Atlanta Airport South/Sullivan Road
About Fairfield Inn & Suites Atlanta Airport South/Sullivan Road
Located in Atlanta, 10 miles from Georgia State Stadium, Fairfield Inn and Suites Atlanta Airport South/Sullivan Road has air-conditioned rooms and a fitness center. The property is around 11 miles from Zoo Atlanta, 12 miles from Mercedes-Benz Stadium and 12 miles from State Farm Arena. The property provides a 24-hour front desk, airport transportation, an ATM and free WiFi throughout the property. Guest rooms in the hotel are equipped with a flat-screen TV and free toiletries. A business center and vending machines with snacks and drinks are available on site at Fairfield Inn and Suites Atlanta Airport South/Sullivan Road. College Football Hall of Fame is 12 miles from the accommodation, while Centennial Olympic Park is 12 miles away. Hartsfield–Jackson Atlanta International Airport is a few steps from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Café / coffee shop
- Business center
- Express check-in / check-out
- Dry cleaning
- Self-service laundry
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Family friendly
- Wheelchair accessible
- Public transit access
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel is generally praised for its cleanliness, comfortable beds, and excellent breakfast. However, some guests have expressed dissatisfaction with the parking fees, lack of pool, and unavailability of certain amenities. The staff is mostly described as friendly and helpful, but a few guests have had negative experiences with front desk service.
- Cleanliness
- Comfortable beds and good breakfast
- Parking fees
- Lack of pool and certain amenities
- 3/5
When I come to Atlanta I've always stayed at the Fairfield I preferred Marriott brand hotels, the paid parking is so expensive for me and then the incidental charges were a surprise charges which made the stay okay. All charges should be up front at the time of bookig
- 4/5
Outdated needs facelift
- 5/5
Very nice check in staff. Very nice breakfast
- 4/5
Great for a quick overnight stay
- 4.5/5
Superb
- 4/5
Close to airport
- 5/5
Exceptional
- 4/5
Parking is crazy for $18 a day.
- 3/5
Holes in drywall peeling in bathroom, very slow elevators, toilets flush very inefficiently, and staff clearly seem to have numerous family members congregating and utilizing the dining area in the mornings to enjoy the complimentary breakfast as well
- 4/5
Staff was very very nice and helpful. Beds could have been better and breakfast was not great compared to other hotel breakfasts we’ve had in the past. Do wish there could have been a pool but that was on me for not noticing there wasn’t one when booking.
- 5/5
Very helpful and friendly staff.
- 4/5
The room was clean. This is an older property
- 5/5
Exceptional
- 3/5
Nice hotel, its old and you can tell many renovations have taken place to bring it up to speed. Would be nice to have a outside area to sit as the lobby is the only gathering place. Other than that its OK not bad.
- 3/5
The one thing I can say positive about this stay was that the breakfast and Serena the breakfast person was the best part of it. The shuttle drivers also did a very good job.
- 3/5
We arrived after 12:00 p.m. and was surprised that a packaged ham and cheese sandwich, bag of chips and two waters cost over $17. Also, even though we had reserved and paid for a king bed room we instead received a room with two beds. When I asked why I was told that no king rooms were available. The free streaming on the tv was a plus
- 5/5
Great
- 5/5
location next to car return center
- 5/5
The room and bathroom were very clean, the bed and pillows were comfortable. We appreciated the extra blanket that was in the closet, one of us gets cold very easily. The breakfast was the best we’ve seen in a hotel. It was quite extensive and the quality of food was excellent. There were many choices and it was very good.
- 4.5/5
Superb
- 4.5/5
Nice breakfast, very clean. friendly staff. convenient to airport. Parking too expensive
- 4.5/5
Parking too expensive
- 4/5
Stay was great!
- 5/5
The property is older but we'll maintained. Very classic Fairfield experience
- 4/5
Nice hotel
- 3/5
Hotel was noisy, bed was hard, and pillows were flat and uncomfortable. For a Marriott facility, it was disappointing.
- 5/5
Staff was informative and friendly; I may have talked their ears off
- 5/5
Easy stay. Top-level hotel.
- 4.5/5
Egg muffins Helpful front desk staff Convient location It's a pain needing card access to parking lot but perhaps that is for security
- 4.5/5
Egg muffins Helpful front desk staff Convient location It's a pain needing card access to parking lot but perhaps that is for security
- 5/5
Exceptional
- 3/5
The room had a zero entry shower and needed a longer shower curtain as the floor got wet and slippery outside the shower area when we used the shower.
- 5/5
Great place
- 5/5
Excellent breakfast; clean, spacious room; convenient to airport with twice hourly shuttle. Can’t beat this deal.
- 5/5
Clean, friendly staff and quiet.
- 5/5
Clean
- 5/5
Very nice
- 4/5
Free internet is super slow, less than 10Mbps
- 4/5
Indeed
- 5/5
Excellent Hotel and Our Room Was Impeccable. The Breakfast In The Morning Is Perfect Way To Start Your Day. Lot's of Options To Choose From.
- 4/5
Perfect position for the airport
- 4/5
Got up too early for breakfast. Shuttle was on time and dtiver courteous.
- 3/5
My bathroom had tore shower curtains and one lady at the front desk who worked the evening shift was very unfriendly.
- 5/5
Was happy with the stay and the breakfast was delicious! Staff i didn't have a reason to interact with but housekeeping was polite and helpful.
- 4.5/5
Proximity to airport and shuttle access was very good. Enjoyed the breakfast! Also used the well equipped work out room!
- 4.5/5
Proximity to airport and shuttle access was very good. Enjoyed the breakfast! Also used the well equipped work out room!
- 4/5
The location is convenient being close to Atlanta Airport and it operates a free shuttle service every 30mins. There is a well equipped gym and a full buffet breakfast. The staff are very friendly and supportive always welcoming. The mini store was limited in good hot food and charges daily for parking.
- 5/5
Clean room. Safe and convenient distance to airport. Loved the smell as soon as I walked in. Aroma was relaxing and enjoyed a good nights sleep. Only negative was there was no body wash in the bottles.
- 4/5
The room was clean and the staff friendly.
- 4/5
Clean room staff
- 5/5
It met the needs for catching an early flight out of ATL the next day.
- 5/5
Punctual shuttle service. Helpful and friendly airport shuttle driver.
- 5/5
Yes
- 4/5
It was a convenient, clean room
- 5/5
Yes internet worked very well in my room on 3rd floor way at one end of the hall.
- 5/5
The staff is very friendly, and the check-in process was quick, which I always appreciate. The room was spotless and very comfortable. This is my go-to hotel at the Atlanta airport!
- 5/5
Everything was perfect
- 4/5
Clean room, better than the far more expensive hotel we stayed at
- 4/5
Nice place
- 1/5
Upon check in restroom was flooded ceiling had water bubbles which was leaking in the restroom.
- 5/5
Only downside was no swimming pool .everythig else was as expected
- 1/5
Horrible
- 1/5
Was denied check-in on my first day of stay, had to wait until the next day at 3:00 pm to check in.
- 5/5
Exceptional
- 4/5
Airport shuttle Location to airport Quiet Super nice staff
- 4/5
Location to airport Quiet Super nice staff
- 5/5
Everything was superb
- 3/5
The room was clean. The breakfast was not good
- 5/5
Beds were comfortable, breakfast was good and gym was clean and well equipped. Appreciated the shuttle service.
- 4.5/5
Superb
- 5/5
Beds were comfortable, breakfast was good and gym was clean and well equipped. Appreciated the shuttle service.
- 4/5
Clean and comfortable. The only wifi which worked was in the lobby and breakfast area.
- 4/5
Airport shuttle was not at the stop. I waited 10 minutes or so. I called the hotel front desk 3 separate times and got no answer. One of the other hotel shuttles took me to this hotel as it was 2 am and I had no idea what else to do.
- 3.5/5
Good
- 5/5
Great stay.
- 3/5
Front Desk staff talking on a call loses Customer Focus. Restaurant you promote have needs help. Wheels Up sounds right as if belly up, because I not see it taking offf. Quality of food is missing and all else is as if from a high school cafeteria with high priced canned beers. If Customers going to be stranded with no other place to go, see Country Inn North for lobby ideas. Appearance is definitely in need of improvement.
- 4/5
Easy to find, quiet, felt safe, clean
- 3/5
Surrounding area did not have any restaurant or stores nearby. Not a great location.
- 4/5
The water pressure was no bueno in shower like really not good
- 4/5
Good for a one night lay over
- 5/5
The pictures do not do This property justice. It was beautiful the staff was so nice and defined southern hospitality. Very quiet and nice spacious clean rooms
- 4/5
Stay was good. Only felt bad with transportation from Airport to Hôtel. The shuttles were not available and it took nearly 45 min to take the next shuttle.
- 3/5
Room was great but the staff could have been a bit more positive
- 5/5
Proximity to the airport. Clean, quiet room.
- 5/5
The people were so awesome. A great room , great breakfast. It was a great airport hotel,
- 5/5
The shuttle drivers were particularly friendly, efficient and helpful.
- 5/5
Large room. Great breakfast.
- 5/5
Very clean hotel
- 2/5
Very disappointing. Also feels very dishonest What I thought was a decent deal for the room. Turned out not so good. Will not be using Expedia in the future.
- 5/5
Welcoming and kind staff. Room was clean and beds were comfortable. Also a good free breakfast. $18 per day parking was kind of crazy.
- 5/5
Friendly staff, very comfortable room, excellent breakfast and airport shuttle was a plus.
- 5/5
Our check in clerk, Heather, was so personable and helpful. Probably the best check in clerk I have ever encountered. The difficulty and excessive time it took to take the shuttle from the international terminal to the hotel.
- 5/5
Our check in clerk, Heather, was so personable and helpful. Probably the best check in clerk I have ever encountered. The difficulty and excessive time it took to take the shuttle from the international terminal to the hotel.
- 5/5
Large comfort
- 4/5
Courteous staff, room cleanliness, nice lobby.
- 4/5
Very good
- 4/5
Yes
- 2/5
The shuttle pickup from the airport took over one hour from the time we called the hotel at 9:30 pm. We waited in extremely cold weather. The shuttle driver was very unfriendly and drove at reckless high speed to the hotel.
- 2/5
Did not get to bed until 1 am and had to get up early for flight.
- 4/5
The room was clean. They gave us a handicap room for wheelchairs which we didn’t request, so the shower was a bit slippery if you’re standing in it. Also we were on the first floor next to the parking lot so it was hard to keep the light out of the room at night even with the curtains closed. We will stay there again, but request a room in an upper floor.
- 3/5
We had two different rooms. One had wet carpet by the window. The other had a broken shower curtain
- 3/5
We stayed in two different rooms. One had wet carpeting by the window. The second room had a shower curtain that kept falling down.
- 4/5
The breakfast bar was pretty bad!
- 4/5
Easy chek-in checkout, comfortable rooms and good spread for breakfast. The only complaint is that they charge too much for parking onsite for the customers who have already paid premium price to stay in the room.
- 3.5/5
The staff was very nice. It was quite, long and public areas were clean as well as the shuttle service. Rooms smelled of smoke . Not their fault but someone was clearly smoking illegal in the room next to me or something.
- 4.5/5
Warm authentic and freindly staff The bathrooms should be renewed , it becomes aged.
- 5/5
Nice airport shuttle, comfortable beds, and great breakfast!
- 5/5
Great staff, clean room, convenient shuttle to and from the airport, free breakfast and Wi Fi
- 5/5
Everything was really nice and convenient.
- 4.5/5
room was tidy clean and with convenient space , staff was very nice and helpful, breakfast was good with a middle range varieties , the location is quite good but you have nothing to do during your stay but sleeping and eating, even though it is very near to the airport. nothing really
- 5/5
!
- 4/5
Good sevice
- 4.5/5
24 hour hotel shuttle to and from the airport, on a regular schedule. Very polite and helpful staff. Breakfast was good, even accommodating our pre 6am departure. Comfortable bed. Room darkening curtains. Hall noise by other guests. A bathtub with slow draining action (informed the front desk for future guests).
- 5/5
I had a wonderful stay, one of the cleanest rooms I have ever stayed in. Heather at the front desk was very helpful.I will be back when I visit Atlanta again.
- 3/5
While the room was acceptably clean, the excessively loud AC unit made it difficult to rest. My experience with the front desk staff was similarly mediocre, rating a 5 out of 10.
- 5/5
Nice
- 5/5
Heather was very friendly and welcoming.
- 4/5
Very nice for an overnight stay
- 3/5
Bathtub and toilet was stopped up. Had to ask multiple times before issue was fixed
- 4/5
It was near the airport and convenient for travel. The breakfast was great. The gym was good.
- 1/5
When I booked the room, I paid for parking when I arrived at the hotel they charged me additional parking.
- 5/5
everythi
- 1/5
Issues with room, staff was not helpful.
- 4/5
Spacious and very clean room
- 5/5
The room was very clean, staff attentive and plenty of dinner options. Quick trip to the airport and shuttles run 2x an hour
- 5/5
People at front desk were so nice as well the Shuttle driver. Thank so muchi
- 5/5
My go to place to overnight in Atlanta.
- 5/5
Good shuttle. Friendly staff. Online checkin. Clean.
- 5/5
Stay was great, enjoyed the convenience of the distance to the airport. The room was very clean and quiet. The morning breakfast was very good as well.
- 5/5
We arrive late and leave early so we didn't have the chance to enjoy all the hotel amenities. Would considere stay there next time.
- 5/5
The stay itself was great, but the front desk interaction was not professional. While checking us in, the employee carried on a side conversation with another staff member and made negative comments about another customer. It was uncomfortable and not appropriate during check-in.
- 4/5
Great staff! Loved the breakfast! Baby quiche was delicious! Curtains let in light from outside. Could use a facelift but great for the low price!
- 5/5
Nice place to stay in Atlanta, closer to the airport and safe.
- 5/5
The lady when I checked in and out was outstanding and very accommodating. I loved how the parking lot was accessible by the room key. The room was very clean. Even though I didn’t use the shuttle, it was available. I didn’t like that there was no exterior door to access the hotel from the side where I was staying.
- 4/5
Syaff A+
- 4/5
Nice staff
- 4/5
Clean rooms, pleasant staff and amenities were nice . Great stay
- 5/5
Awesome service
- 2/5
Sausage was put in water, I had reserved a handicapped room but was given a normal room and I even paid for guaranteed to get the room fee of 12.88.
- 5/5
Easy airport shuttle was great!
- 4/5
X
- 5/5
Everything was was awesome thank you
- 3/5
Ceiling was falling down dust and denying room. The TV would not work
- 4/5
Room was clean and convenient for flight out of Atlanta Airport
- 5/5
Breakfast and friendly staff
- 5/5
Yes
- 5/5
Breakfast variety was pretty standard for this type of hotel, but it was better quality and cleaner. Staff and room were great. 10 minute shuttle drive from airport.
- 5/5
Very good value, easy check-in, clean and comfortable room.
- 5/5
Very clean, extremely nice staff, convenient to the airport
- 5/5
Cean rooms
- 5/5
Check in was great. Professional service
- 5/5
Heat worked well
- 5/5
The room was clean and comfortable. The staff member who checked me to the shuttle driver were all great!
- 4/5
Good price
- 4/5
Room was spotless. Bathroom was not as clean as it could have been. Turkey sausage served at breakfast without an alternative for a meat side dish. Not everyone likes quiche either.
- 5/5
Roof was being replaced and tv service was out. The noise was not an issue The staff was very helpful and room was clean and comfortable. The Breakfast was very good! Huge variety and more than adequate.
- 5/5
I didn’t go eat
- 5/5
Customer service was tops! Room smelled highly of deodorants after pest control, with a few dead bugs visible. Beds were very comfortable! Location is great for a layover.
- 5/5
Staff was great
- 4/5
Check-in was a breeze and rooms are clean. Only issue is the airport noise - but nothing you can do about that!
- 5/5
The front desk staff was excellent. Reece helped me use the computer and was helpful in other ways. Coffee and breakfast were good.
- 2/5
Na Na
- 5/5
I’m not sure why hotels that are not located downtown of any city is charging the customers for parking, makes no sense to me. If I’m paying to stay at your hotel, at least have the decency of letting the guests park free as well.
- 5/5
Staff was awesome, the room was fresh, clean, and my bed was amazing! Thank you.
- 2/5
Small roaches in bathroom! Needs pest control
- 4/5
Having a consistent and dependable shuttle was a plus. The clean smell in hall ways was a nice touch. In the room the heater smell was a little too strong but pleasant not dirty or musty smelling. Bathtub needs stains removed or replaced. The unexpected pleasure was the breakfast assortment! so much variety of fresh and just cooked foods. My personal favorite was the crustless quiche. Thank you for providing a relaxing environment for new comers to the area.
- 0.5/5
This hotel charges for parking even though the parking area is actually on the Hotel grounds/property. Totally ridiculous!
- 5/5
Great customer service!
- 5/5
Airport shuttle, quick check-in, clean and quiet room.
- 5/5
Friendly staff, comfortable room and a good options for breakfast
- 5/5
Staff, facilities, ease of checking in and out, everything clean
- 4/5
There was ample parking, the breakfast was okay, the room was well-equipped.
- 5/5
Room was spotless, staff was courteous
- 5/5
Yes
- 5/5
Staff was friendly, room clean and comfortable, exercise room well equipped. I would stay here again in the future.
- 4/5
The room was clean and comfortable. Could even walk on carpet barefoot, which indicates cleanliness.
- 5/5
Clean. Location great for access to Atlanta airport
- 4.5/5
Pay for Parking
- 5/5
Breakfast was great, woman running the breakfast was so nice and welcoming to everyone!
- 5/5
OK
- 5/5
Friendly staff, spotless room, plenty of parking. Overall great place to stay. 10/10 would stay again!!
- 5/5
Great service. Friendly staff. Courtesy shuttle to airport very convenient, runs 24 hours. Great breakfast. Room was very clean and comfortable beds/pillows. Would definitely stay again.
- 5/5
Clean, spacious with a secured parking lot
- 2.5/5
Near Convention Center, food nearby. Easy check in. Secure parking. Clean. Breakfast was good. Toilet needed repair, curtains wouldn't close allowing a spotlight to shine into our room. Going down early, 4:30 AM to lobby for a quiet place to study, music was very loud and TV was loud. I asked for it to be turned down or allow me to sit in the board room, but was told it was the ambiance, turned down slightly, couldn't use the board room. I suggest some soft and quiet music in lobby. Not like there were a lot of people in the lobby at 4:30 AM!
- 4/5
Breakfast was great as well as the gym.
- 4/5
The heck in process was smooth, the room very clean and comfortable. Excellent shuttle service. Only one person was preparing breakfast, and it wasn’t ready at 6:00 a.m. Fortunately, the coffee was ready!
- 2/5
I never have paid for parking in any hotel that I have stayed. I had reservation and time to check in took almost an hour, they checked us in an occupied room, front desk lady not nice, etc …
- 5/5
Yes
- 4/5
Close to airport with a great shuttle service, good breakfast and clean room
- 4/5
We could park our car at the motel. The room was comfortable. The shuttle to the airport was on time. When we returned from our trip we waited for the shuttle back to the motel where our car was parked for over an hour in chilly conditions. Despite two calls to the motel saying that the shuttle was on schedule and should arrive at any moment, it did not come. A shuttle from another motel, after noticing that we had been waiting for some time, offered to take us to Fairfield. When we arrived via the other shuttle, the Fairfield shuttle was in front of the motel.
- 4/5
Ba
- 5/5
Fresh and clean
- 5/5
Everything was pleasant. Friendly check in. Very comfortable room.
- 5/5
Great stay,. This is a very nice and clean hotel. The room was spacious and the bed was so comfortable. Great staff and customer service. I would love to stay here again. Five stars.
- 5/5
Clean Room
- 5/5
Great stay all around. Very nice room, friendly staff, and fantastic breakfast!
- 5/5
The room was spotless, staff was hospitable, continental breakfast was very good, and clean.
- 3/5
Everything fine except the breakfast person didn’t check on things regularly when they ran out of items such as the biscuits or the gravy.
- 4/5
Shuttle service was efficient! Driver Donnell was courteous and very helpful!
- 5/5
Very good stay. Clean room and friendly staff
- 4/5
Wifi wasn't working well but very clean and good experience/ stay
- 1/5
Once we landed, I called the hotel to ask if a shuttle was still on its way to the airport (it was almost 1am at this point) and I was told in no uncertain terms that there were no rooms and if I came on the shuttle, I would be turned away. She did not care that I had a reservation, told me they had not taken any money (though Hotels.com certainly had) and that "you don't get a room until you actually show up". I replied that's why you charge the customer in advance, as most hotels do! Unbelievable and certainly will not give them or any Fairfield Inn business if I can help it.
- 4/5
Hotel was great, but getting there was a real chore.
- 3/5
The room was in good condition but different to what I had booked on line. It was missing a bed in the suite and there was nothing else available apparently. The 2 desk attendents did not realy care. The site stated all fee and taxes included but an other 20.00$ conciergerie fee was mandatory before getting the room key. Not nice.
- 4/5
Comfortable atmosphere
- 5/5
Nice, modern room, comfortable bed and pillows. Good price as well. Exceeded my expectations.
- 5/5
Pl
- 3/5
This hotel is not up to Marriott standards: old towels, toilet running 24/7, curtains and drapes dirty, paint chipped, water stains on ceiling.
- 5/5
Easy to find, convenient and very comfortable
- 5/5
The bed was incredible! The personal care items were sparse but certainly adequate. There is a Ruby Tuesday restaurant in walking distance. This is a very nice budget hotel,
- 4/5
Room clean, staff courteous, Airport Shuttle right on time in the morning(long wait for it at the airport)
- 5/5
It was a great room with a great breakfast.
- 5/5
Hotel is a bit older - but a comfortable stay.
- 4/5
Room was clean.. shower ok .. bed was ok, not as plush as I like. Pillows on the bed were fair. Air conditioner/heater noisy
- 5/5
Yes clean rooms smelled like a rose! Breakfast eggs out of this world!
- 5/5
Super staff, excellent pick up and drop facility, nice breakfast, very peaceful
- 4/5
Everything…the staff was friendly. The hotel was clean the bathroom smell oh so nice I’d enjoy my stay. Thank you for having me.
- 5/5
Good
- 4/5
This hotel was a good option for easy airport access. The shuttle was on time and efficient. The hotel room was spacious, the shower was nice and hot and the bed was comfortable. I would stay at this hotel again.
- 5/5
Nice
- 5/5
Everything was good. Thanks
- 5/5
Room AC/Heater worked properly and was quiet. Room was very clean and comfortable. I felt at home. Airport shuttle was punctual and friendly. Would stay again.
- 3/5
Airport shuttle service is not good. It's not clean the bathroom.
- 5/5
Great place
- 5/5
Easy access to the airport. Nice staff.
- 3/5
The Place was fine EXCEPT the tub did not drain so I was standing in 2 inches of dirty water at the end of my shower. Not what I wanted when it was late and I was tired. I reported it to the front desk that night and the next morning. I did not want anyone to fix it while I was there (I arrived late and left early) but I did expect the front desk to be more apologetic. There response was like it happened everyday. Uncool
- 4/5
The room was very nice everything was clean but the hotel itself could use some updating.
- 5/5
The place was clean but just overall in need of an update. Felt kind of shabby
- 5/5
Hotel seemed old. Some updates needed.
- 4/5
It was fine for a night.
- 5/5
Easy access to the airport
- 4/5
The rooms were clean and the amenities were fine. The carpet made it difficult to roll our suitcases on. My shoulders now ache.
- 5/5
The staff that service our room Mae sure we had clean towels and they were very pleasant. The breakfast looked inviting, although I only had coffee ( had my own breakfast), which was good. The staff was pleasant and answered questions appropriately.
- 2/5
The $18 daily parking charge was deeply hidden in the information section of the agreement. It must be included in the total final charges if your website is truthful and not misleading
- 5/5
Dry nice staff
- 5/5
Right on time
- 5/5
Nothing was unique. Selection of snacks and drinks was average at best
- 5/5
Great Stay- Great Music- Great Food
- 1/5
More importantly, there was a safety concern in the bathroom. The grab bar in the shower was installed vertically. My husband slipped while trying to hold it with wet hands and fell. Thankfully, he wasn’t seriously injured, but it could have been worse. We suggested at checkout that the hotel consider installing horizontal or angled grab bars for better grip and safety. However, the front desk staff simply said it wasn’t their responsibility and didn’t offer to pass the message to management. There was also no concern shown for my husband’s fall, which was disappointing. We weren’t asking for anything — just hoping our feedback could help prevent similar accidents. I sincerely hope the hotel takes guest safety and feedback more seriously in the future.
- 5/5
Check in person was exceptional.
- 1/5
The front desk person was very unprofessional, poorly dressed (not wearing a bra & not good). She was rude and seemed put out and she had to work. It was very late so we were tired. The room was NOT, but as I stated it was very late and we had an early flight or we would have tried to find a cleaner and more inviting place to stay. Definitely will not recommend this hotel. Very disappointed.
- 5/5
Ms. Jonquel was very warm and welcoming. The overall customer service experience was excellent from everyone I interacted with. The breakfast is excellent!!
- 4/5
Great staff, good breakfast, very clean. Only negative is that I checked out on 10/5/25 and today is 10/16/25 and still waiting for them to release the $$ hold and refund the amount on my debit card. Few weeks ago I stayed at another Marriott and the $$ was refunded to my debit card two days after my check out. I hate having to chase this.
- 2/5
Hotel is ok
- 4/5
NA
- 5/5
Will definitely stay again.
- 4/5
The shuttle driver provided a step stool to facilitate getting in and out of the van. Much appreciated!
- 2/5
The property charges $18 for parking which is a hidden fee. Additionally, the property is old. It has an old floor unit for an air conditioner a remote control that really doesn’t work well and the halls smell funny.
- 5/5
Room was cleanbed sleep good
- 5/5
Friendly Staff.
- 4/5
The room was clean and comfortable
- 5/5
Convenient to the airport, shuttle service, room clean and comfortable, check in fast and friendly staff. We've stayed multiple times and will be staying again.
- 4/5
ALL of the staff was so kind and wonderful. They made the trip.
- 1/5
Rooms not clean at all, rugs out of date Not enough space in room Check out was horrible Front desk was not pleasant
- 2/5
Bad customer service
- 5/5
Great staff and 24 hr airport shuttle made the stay easy
- 5/5
Front desk staff was very accommodating and helpful. Much appreciated! Hot breakfast was good and the gated parking lot had an overnight security guard. Overall, great stay - would recommend.
- 5/5
I really loved this Hotel... I was so comfortable and felt at ease and was able to sleep.. that's hard for me when traveling.. The only thing was the bathroom .. It's time for a upgrade.. The discoloration of the tub and the air vent was full and I mean full of dust and mold... it triggered my asthma but it was ok.. But other than that I will definitely book here again
- 4/5
not much to mention
- 5/5
Love the convenience to the airport.
- 5/5
Great stay. Will stay again when traveling to Atlanta
- 5/5
Great staff, thanks!
- 3/5
Bright floodlights shining in windows and drapes didn’t close far enough to block it out!
- 5/5
Friendly staff. Wonderful room.
- 5/5
Clean roo.
- 4/5
Room could use some general updates in bathroom, hair dryer was useable but couldn’t use the on/off button, as soon as you plugged it in, it’s on.
- 3/5
However, the hotel itself appears to be aging and would greatly benefit from some renovations. I was also quite surprised to find that there is no restaurant on the premises.
- 5/5
The shuttle bus was on time and driver was friendly.
- 1/5
This place had roaches and stains on the carpet and sheets. Other bugs in the room. Place is old and not clean well kept water stains on the ceiling and paint peeling on walls and bath tub. Shower was leaking and maintaining said that is just a general problem they have that couldn’t be fixed.Even staff did not want to be bothered with checking us out and told me to leave the keys on the counter and just go.
- 3/5
I had to clean the coffee pot in the room before I could make coffee. Somebody left a teabag inside and it was a mess.
- 5/5
The room was clean. My only issue was the air conditioner was very loud.
- 5/5
Very nice clean room and the staff was also very nice. I would definitely stay there on my next business trip.
- 5/5
Clean and comfortable rooms with a nice carpet. The receptionist at the front desk were very nice as well.
- 5/5
We stayed the night before our flight
- 4/5
Clean room/staff
- 5/5
Very good service.
- 1/5
Illegally charged my credit card
- 4/5
Didn't use exercise. Hotel attendant did not give correct time for breakfast
- 5/5
Clean
- 2/5
They told me it was after nine and i was too lste.
- 1/5
No international airport pickup. Useless service, long wait times. Long hold times waiting to get done details
- 3/5
Room was too cold. I had to bundle up with clothes to sleep
- 5/5
Courteous Staff, Clean room, Airport Shuttle Service
- 5/5
Repeat customer
- 5/5
Staff was friendly and hotel was clean.
- 3/5
Staff could not answer questions. Shuttle was for a different hotel so we missed it
- 4/5
This property is close to the the airport which is nice. The staff are friendly but checkin could be improved. Both times staying the gates to the parking area would not read the keys.
- 1/5
Our room had cockroaches. I would like to be contacted about this.
- 5/5
Great breakfast ever.
- 1/5
I had a dirty room when I first arrived that also had ants crawling on the dresser. After driving 6 hours I expected more from this hotel. I was then accommodated with a better room but, due to the initial shock from the first room I was ready to get out of there!
- 5/5
Quick check-in process. Hotel and rooms are clean and nice.
- 3/5
$18 for parking. Not acceptable for this type of hotel location.
- 1/5
I enjoyed the bed.
- 5/5
The breakfast was excellent. We stayed one lay over to Gray and stayed again going back home. Staff was friendly and room was clean and comfortable.
- 5/5
Mmm
- 2/5
No filtered water in the work out room. Only remedy is water fountain or buy water for 3.24 per bottle. Room was dirty.
- 5/5
It was just what i needed.
- 5/5
The property was near the airport which made it easy to drop off my rental car and make it to the airport on time!
- 2/5
Staff was not friendly, she faucet would not allow me to run a bath, it was stuck on only shower and the entire plumbing work for the shower tub was loose in the wall and not attached. The refrigerator was barely cold enough to keep things from spoiling.
- 4/5
I liked almost everything about the property except having to pay $18 per day for parking in the hotel parking lot. This makes no sense. If I’m already paying for my room at the hotel, and the parking lot in right outside on the same grounds as the hotel, then why would they make pay for parking? Ripping off the customers again. Greed. Someone needs to look into this issue and put a stop to it immediately.
- 4/5
Close to airport. Clean
- 1/5
Bathroom is dirty and to clean myself and it had roaches. My room number is. Issues 316
- 5/5
Pleasant staff and easy location. Room was clean. Not many walkable options for dining. Overall we felt safe and comfortable.
- 5/5
Nice hotel. Good breakfast
- 5/5
The hotel was clean and quiet.
- 5/5
Airport shuttle, Clean, friendly staff
- 5/5
Very nice staff and I appreciate the renovation
- 5/5
It was clean and in a safe area
- 5/5
I would stay again until
- 4/5
The room was descent in size and clean. The shower had good pressure with plenty of hot water and the bathroom was spacious. The tv was pretty descent in size. The breakfast was above average for a chain hotel. The staff was attentive and helpful. I was very satisfied with this. The only negative I would say is having to pay to park.
- 5/5
Very convenient for us when we travel. Close to airport and we can leave the car in their parking.
- 5/5
Clean room friendly staff and good location
- 2/5
Appreciated the hotel shuttle. Breakfast was really good.
- 5/5
Comfortable and clean room. Great breakfast. Convenient location.
- 5/5
It was strictly overnight sleep. It fulfilled my needs. Everything was available for a longer stay.
- 5/5
It was a nice area
- 2/5
The hotel itself was clean BUT it was obvious the beed had not been changed. Make up on the comforter & evidence wrinkles in the sheets was made by human beings. Thank God I brought Lysol Spray. Give new towels each day or least check to see if needed. Swap them out. Did not happen my 4 day stay. I had to raid the housekeeping cart myself. Just tidy up.
- 5/5
Good place to stay, very clean
- 5/5
The check in team was great and so was housekeeping
- 5/5
Nice property friendly staff
- 4/5
Nice hotel, near to airport. Only there for flight transition.
- 4/5
Good hotel but old .
- 4/5
It was great area. I didnt like the part they charge for parking. If I book a hotel parking should be free
- 4/5
Our stay was great. The cleaning lady was a bit remiss in not doing everything properly , refilling items, emptying trash but otherwise it was good.
- 5/5
Quick, convenient and safe with security for parking.
- 5/5
It was great and a lot of breakfast options!
- 4/5
Toilet in the room was running constantly and wet from condensation. All else was fine.
- 5/5
Quietness
- 2/5
They first gave a room on 3rd floor but the room was flooded and the carpet were slushy. They switched the room but it was troubling going so many back and forth all international travel bags. Beds were too soft for my back.
- 2/5
The person who checked us in seemed like she would have preferred to be anywhere other than working the front desk. When asked where we might get a bite to eat, she failed to mention the hotel next door. Instead, we took an Uber to a different hotel (and had a nice meal there). No one seemed to be able to explain how to get onto their WiFi system from a Windows laptop. I figured that one out myself, eventually. When I asked to speak to the manager (to report that the airport shuttle area did not include the hotel's name on its list of hotels served, necessitating yet another phone call, which at least was answered this time), I was told there was no manager on duty. Bottom-line, an okay place to stay if you don't have any other alternative. But not up to the typical Fairfield standard.
- 4/5
The area
- 4/5
Great over night stay. The location of the hotel was not far from the airport, hotel was clean, bed was comfortable and breakfast was satisfying.
- 2/5
In summary, this hotel stay was not a pleasant experience and I plan to never stay there again.
- 5/5
I only stayed for a day, but it was pleasant
- 5/5
Stayed overnight for our flight.
- 5/5
Very pleased
- 5/5
Everything was great except the ice bucket wasn't cleaned up. There were 2 cups in it. There was a new clear bag, so i was able to get ice.
- 5/5
The staff and the property were great. Breakfast had many many choices.
- 3/5
My room was never cleaned during my 3day stay. I left early every day and returned late in the evening daily and no one cleaned the room. The privacy sign was not on the door knob. I would not visit this establishment again.
- 5/5
Shaun at front desk was great. Professional and nice
- 4/5
Hotel was great and friendly. Breakfast was good and had a nice variety of food. Rooms were clean and staff freindely. The only call out was the cleaning service came into our room twice before chevk out time. They knocked and walked on while we were inside the room. Not cool at all. I would understand if it was after check out time but this was before chack out time.
- 5/5
This is our favorite place to stay when we go to the airport. It's clean, quiet, comfortable, reasonably priced, and the shuttle service runs 24/7.
- 5/5
Clean and comfortable bed. Great breakfast. Good and reliable service.
- 5/5
Front desk manager was great
- 4/5
All good
- 5/5
Friendly staff. Very clean.
- 5/5
Good breakfast
- 5/5
Room was spotless and bed was comfortable.
Frequently asked questions about Fairfield Inn & Suites Atlanta Airport South/Sullivan Road
Does Fairfield Inn & Suites Atlanta Airport South/Sullivan Road have free Wi-Fi?
Does Fairfield Inn & Suites Atlanta Airport South/Sullivan Road offer parking?
Does Fairfield Inn & Suites Atlanta Airport South/Sullivan Road have meeting spaces, conference centers, or conference rooms?
Does Fairfield Inn & Suites Atlanta Airport South/Sullivan Road have a fitness center?
Where is Fairfield Inn & Suites Atlanta Airport South/Sullivan Road located, and how walkable is the area?
What's nearby
- Atlanta Airport 1.4 mi
- Georgia World Congress Center 9.8 mi