Courtyard by Marriott Austin Downtown/Convention Center

While the hotel does not offer self-parking, valet parking is available for $55 per night plus taxes. We also looked into street parking, but it ended up being more expensive than the valet service. Overall, we had a great experience and would definitely stay here again the next time we're in Austin.

The hotel decided to do construction on room 529 every morning at 8am, thus waking up all members in room 528 & 531 on a daily basis. When I approached the staff about the issue, they said it was the other hotels problem. Then when i showed then it was their hotel doing it and showed them of all the caution tape andnsigns on room 529, there suggestion of buying my silence with marriot points (which i didnt want). I said i wanted a money back credit cause every morning we all awoke to banging and slamming at 8am. How was this a peaceful stay?

The front desk staff, especially Ms Jazzie, is very professional and provided tremendous help to us in settling into the hotel, after a long and tiresome journey of delayed flights and hours of waiting at the airport.

Online it said breakfast and parking was included with the hotel and it was but you had to pay for the breakfast and the only option for parking was valet which cost about $70 each night it stayed in the garage

The rooms were so clean and the staff were helpful and available at all times

Very nice hotel! Located centrally in downtown. Very clean, friendly and helpful staff, comfortable and spacious rooms and bathroom, yummy breakfast, very good amenities. Would definitely stay here again, loved it.

The room was great. Quiet, comfortable bed, strong WiFi with nice amenities to include a mini fridge and a nice view.

Great location and staff and amenities.

Passable

Pauline at the front desk was exceptional! She really made us feel welcomed & valued. Thank you Pauline!

The location was convenient to the venue ACL where we saw a show. Parking. We drive a large truck. The hotel only offered valet and tbe parking lot was tight.

Disappointing

Parking

Beautiful property located in good proximity to so many restaurants and events.

Good

Close to our intended venue No breakfast included

Close to our intended venue No breakfast included

2 days of breakfasts "comped" because of the confusion. However, It was not reversed on my credit card. Marriott usually does a nice job with keeping facilities clean and welcoming.

Great location, friendly staff.

Great location, friendly staff.

Very good

Close to venue Traffic

Close to venue Traffic

I would especially like to recognize the front desk team for their kindness and professionalism, and particularly Ladyfair, who was absolutely exceptional. She was incredibly warm, attentive, professional, and genuinely caring throughout my stay. Her positive attitude, patience, and dedication to providing outstanding service truly made a difference and elevated the entire experience. It is very rare to encounter someone who combines professionalism with such natural kindness and hospitality. I have honestly never experienced this level of hospitality at any hotel before- and I travel frequently around the world. Because of this amazing experience, I am certain I will return for another vacation in the future. Thank you very much for such a memorable stay!

It was nice and clean and good location Valet cost too much. Bed was a little too hard.

Location was great. The room was clean and modern. Employees were amazing.

Location was great. The room was clean and modern. Employees were amazing.

It was nice and clean and good location Valet cost too much. Bed was a little too hard.

Exceptional

Great location within walking distance to the 6th street bars and restaurants. The room was clean and comfortable. Cons. Parking was horrible. The hotel only offers valet parking at $65 a night. There’s relatively no street parking. I recommend walking a block over and using the self parking garage for half price. Second, room cleaning is only available every other day and I wasn’t informed prior. Since I was there for two days, I only had the room cleaned once, but they were attentive and brought clean towels up. My overall experience was pleasant aside from the mentioned blemishes

Clean room and staff were nice.

It was nice and comfortable room Honestly, I did not like the traffic to get our car out of the valet. I also did not like how there was a lot of drug druggie or junkies smelt a lot like marijuana… but other than that, the hotel itself was quite pleasant stay.

Great location very clean comfortable will stay there again.

Great staff super friendly Good and up to date facility

Great staff super friendly Good and up to date facility

Exceptional

Great location in Downtown Austin. Perfect stay for a good price.

Staff was very friendly and professional, modern hotel, room was clean and stocked with room essentials. Great location walking distance to shops, restaurants, and bars. Definitely would rebook...

Upscale vibes. Restroom left much to be desired. Hotel is plenty close to city action. Staff was polite and helpful despite being very busy.

Ac wasn’t working very well. Plus a portable speaker was taken out of the car when we valet parked.

The location is good. It’s a little further from 6th street so very quiet but still only 5 min walk if you want to get to the activities. It’s further to Congress St and you will have to drive there instead of walking. Room is clean but is a little humid the entire time we were there. My major complaint is the pillows. They were so soft and had no support whatsoever. My husband likes soft pillow and even he couldn’t get comfortable. We requested firmer pillows but the hotel just brought us the same softness.

The check in was very welcoming. The room was nice and clean. The attached Restaurant was a great place to eat, have a drink and watch a sport event. The property was walking distance to the famous 6th street.

Amazing stay!

Good hotel but lighting in the rooms could be improved. It's simply too dim, even with all lights turned in.

Great restaurant with great service

For the price, this was a nice stay. My only complaint is the valet parking. I wasn't

This hotel was exceptional! Clean room, great staff.

Having Starbucks on the property was nice and the staff was helpful. I disagree with the hotel practice to charge $65 for valet parking and parked at a public parking garage 2 blocks away for $15. I also disagree with getting pre charged $50 for incidental A DAY in a hotel that does not offer anything in the room to be purchased and just hands 2 water bottles at check in for the duration of the entire stay.

Staff was very friendly and welcoming. Location was great!

Amazing

Nice hotel. Easy to access. Valet parking is definitely a plus.

Staff was nice and helpful. Appreciated the Starbucks vouchers. Pool was okay. Room was clean and nice!!

Great staff!

Convenient and walkable! Attentive staff and ok on premises restaurant.

Na

Location and price.

Very clean hotel..

Staff is friendly and helpful.

Not good.

Staying here was okay, but don’t overlook that they valet only so it’s an additional fee per night. Also the water would take a minute to heat up in the showers anywhere from 5-10 minutes. It is downtown Austin, so convenient however that means very difficult to get around with the streets and people. Court yard is usually a go to in my books, but I would look at other near by hotels for standards I had in mind. Keep Austin weird, stay in a swanky building instead

Nice hotel, great downtown location, excellant staff and service. Rooms are well kept, and ajointed Starbucks for early birds. No private parking but valet parking and attendants are very professional.

Que no tiene parquedro

Great location, clean, easy access to all of the amenities, the kids said the pool water was warm and felt so great, love all the charging choices in the room, great view. We enjoyed our stay!

Good

Comfy. Cozy. A/c in rooms amazing

Rooms were nice.

Top notch service from the opening of our Uber doors, to a swift check in and complimentary water. Rooms were clean and the air was cool. Walkable to all downtown areas.

Warning: there is no free parking garage or space. You have to pay $65 or more for valet daily. The other option is to park your car on the streets which are very limited and infested with homeless. Most of the valet staff is nice but one guy was rude and condescending and visibly annoyed answering questions. There is a good restaurant and a Starbucks on site but I don’t think anything is complimentary. Be aware that there is very heavy construction going on right next door for the new convention center. Traffic and getting around is a mess. It’s supposed to be going on for the next 3-4 years. We paid a decent amount more for a suite but when we got in the room I thought they had given us just a normal room. Really not sure what I even paid more for. Overall, very very pricy with a lot of extra unexpected fees like the valet and not much to show for the higher prices. I will say that the location is fairly decent in terms of being walking distance to a lot of stuff but honestly wish we stayed elsewhere.

Good location as sandwich between the larger convention hotels. Although my room was close to elevators and ice machine; the bed faced the window with view to the “Resident Inn” rooms. Loved the roomy bathroom vanity sink counter and the 2way makeup mirror- that special touch.

Staff was nice, room was clean and comfortable.

Love the location so close to everything

The hotel is centrally located to SXSW events.

Solid, clean Hotel. Wood stay there again.

Clean, friendly staff, great location

Great room and view. Very comfortable stay.

Are room was ready early so they let us check in to drop off our bags clean up and go out walking the city

Great everything walking in & out I was greeted & welcomed

The hotel was clean, staff was friendly and the food was good

Great location, clean room, kind staff, not much of a view, but overall great experience.

Room was clean and comfortable (except for the squishy pillows. View was fantastic, and hotel restaurant bar served our needs well.

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Almost had to call 911. — applies to the first night, & the reason of the 1 star.

The room was clean and the 11th floor was very quiet. I didn't like the pool location, it was too much in view from the gym area making my wife uncomfortable. One major complaint with room 1129 is that you must run the hot water a good 15 to 20 minutes before trying to take a bath or shower to get hot water.

Absolutely very good customer service

Great staff, great location!

Ada room was perfect. Employees were also friendly and helpful.

Easy check in and out. Fast valet. Nice clean room

Everything was perfect

Staff was very helpful and courteous

$75 to park is highway robbery

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Comfortable room

Clean, comfortable and very good looking room. The quality of the hotel was also very nice. It was convenient to go for a steak dinner within walking distance, walk to our venue at Antone’s for a great show and walk back to the hotel to end the night.

Location

Clean and confortable room, very spacious. Staff is great and breakfast was very good

Great hotel with great service. Very convenient to everything in Austin downtown.

The beds were not comfortable, with very flat pillows and thin blankets only.

Great room and breakfast!

The staffs are so friendly and the room is clean

Good breakfast

Clean room and public spaces. Jezzie at the front desk and Marcos at breakfast were awesome! They were huge positives to the stay.

Great stay. Staff was friendly, check in was no issue. Valet parking was easy with in and out service. Onsite restaurant had a good selection of food. The room was clean and comfortable. Loved it was close to the bars and restaurants

The staff at check-in was amazing, especially Ladyfair. She went above and beyond in welcoming us and ensuring we had a good overnight experience. The room was clean, as was the bathroom however we did find a wad of tissue above the bathroom door. We only stayed one night but would stay there again.

Great one night stay to Austin to visit the comedy mothership on 6th. Room was clean, check in quick. AC worked like a dream

Beds were a little too stiff.

Beautiful hotel with a prime location 2 blocks from 6th street. Rooms are specious and clean. Breakfast was diversified and fresh

Great hotel, perfect location, nice staff, so clean

Great stay!

Yes

Great

I HATED this property. Staff was rude. Restaurant had odd hours. Told me I couldn’t eat unless I was a guest. WTH!! Wouldn’t stay here again if they paid me.

The front staff was super friendly. The guys at the restaurant were helpful with the menu options. Lots of food to choose from and the portions were huge! Starbucks is in the first floor. Check in and check out was a breeze.

The room was very clean and the lobby was a great place to come home after a day out.

The room was very clean and the lobby was a great place to come home after a day out.

Valet was ok, but the last day it took us more than 50 minutes to get our car back

Good property in downtown

The staff was very nice and helpful. The restaurant downstairs had great food. Was fairly close for a scooter ride to ACL.

Wonderfully located for restaurants and events, the hotel was extremely clean, quiet, and great staff. Bathroom was clean and classy and decor was modern and tasteful. Bed was a little harder than I was used to, but for most people it probably would have been perfect. There was a restaurant and Starbucks on the premise, but since I was visiting family, I didn't get to check that out. Next door is large construction, but this didn't create any noise...as soon as it's finished, some of the adjoining streets will reopen for easier access. I felt this hotel was great value and top notch.

Room was very clean, and the staff was amazing.

Staff was friendly. Room was very clean. Was in a good location, near many restaurants and bars.

Family and friendly

Great location nearby 6th street bars and food . Parking is good whether it’s on the street or valet

Beautiful hotel. Very clean. We did not receive any service to the room and I wasn’t sure why as we did not leave anything on the door knob. The parking was terribly expensive however it is valet which is good for that area. And breakfast is $22. The area is just unsafe. It’s worse than the last time I went to Austin. The hotel just happens to be located there. All other parking places were just as expensive. 55-60 a day.

I thought it was clean and in a great location. rooms were quite large.

Friendly staff at check in, good restaurant on the property. Good location to music venue and nightlife!

Everything was excellent....Breakfast was absolutely amazing. Everyone....all the staff....from checking in to the maids, wait staff and more....were top notch. I will definitely stay here again and will recommend it to friends and family.

Stayed 2 nights. Our room was not cleaned after the first night. We had no clean towels. I phoned service and asked to have towels brought up. After an hour I phoned again. The woman I spoke with told me that it would be quicker if I went to the front desk and picked them up.

We love staying here because it’s convenient when trying to access downtown.

Excellent accommodations! Clean hotel with friendly staff. Location is walkable to Congress Ave Bridge, Lady Lake and Rainey Street Historic District. I would return to stay here on my next Austin trip.

It was a very nice room and there were tons of amenities

Close to everything! I was lucky enough I always got a free street parking near the hotel.

Loved how everything was walking distance, literally around the corner! The Restaurant was amazing with delicious food!

The property was a perfect location for my quick stop to see a show at ACL live. Friendly staff. Great breakfast buffet. Walkable to the show, shopping and lots of restaurants and night life. Definitely will come back.

Locación

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This is our second stay and we absolutely love it. It is centered in downtown district. We were able to walk to all the places we wanted to see and more.

Impossible to get in touch with the desk, broken phone in room so you can’t call down and the phone number provided doesn’t work. Not regular cleaning, expensive parking. Overall it was decent but the lack of ability to ask questions was beyond frustrating. Also a somewhat sketchy area

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It was a very nice hotel. The staff was friendly & accommodating. The only thing that was a slight issue was the noise we could hear in the hallway. Other than that, everything was fine.

Front desk staff are excellent/ I was a Marriot property owner / your staff is excellent: mgr is on top of it / valet are excellent/ we stay here rather than the JW

If you have anything other than a small car you will not be able to park

Staff was Awesome! Valet parking was GREAT! Facility and food was GOOD! Over all a great stay.

clean rooms resturant on site

Great hotel for getting around easily downtown. Clean and super cold air conditioning.

EL VALET PARKING ES MUY CARO. ALREDEDOR DEL HOTEL ES SUCIO Y INSEGURO

Room design and comfort was so nice, I was impressed how could I get such a room for relatively low price compared to other hotels in vicinity

Gracias place

Wondeeful front desk staff

Had a few issues on our visit, water took a while to warm up, and some power outlets weren’t working, but that was only noticed in my room, other room seemed fine. Overall, really nice stay.

My stay in Austin was great , I believe there are a few things that can worked on . When u first arrive there is valet . The pricing on that is outrageous ,69 dollar's per a day and they don’t have parking for the hotel just the valet . You will have to walk a block or 2 to park in a parking garage near by . We had to run the bath water for 10 minutes for the water to get hot. The tv in the room is basic it’s not a smart tv , like it says on the Expedia app. Other than that the hotel restaurant was great and the prices are reasonable. Staff is so kind . It’s in a very great location. A lot of stuff to do around there .

Professional

Needs more selection of food. Starbucks was convenient.

Good

Tried to charge me an extra 30 dollars for parking. 55 dollars a night for parking is crazy its even worse when you try and charge 83 dollars.

Rooms bare minimum, restaurant in the hotel terrible service. Only 1 person working.

housekeeping does not come to your room unless you ask for it when you check in.

The hotel is walking distance from the stae Capital and River.

Great location and wonderful hotel!

Definitely love a soft bed and you guys definitely made me happy with that

Everything was great until 3:00am when someone in hallway woke me up yelling at another person in hallway.

I just had a terrible experience here.

It was an amazing place and I loved the atmosphere. I would definitely stay again and recommend to anyone I know. The room was beautiful and accommodating. 5/5 for sure

Greatt service

The hotel hallway was extremely loud and noisy at 3am both mornings we were there. The parking is ridiculous and be prepared to spend close to $90 to park per day. If you feel safe you can park your car overnight at a public garage that is unattended several blocks away. There is construction all around the outside of the hotel. Nice hotel but will not be staying again and would not recommend.

Everything about the room was great, very comfortable and clean. However, we waited 2+ hours to get our car from valet and there were only two attendants getting the cars. I understand they were going as fast as they could, not their fault at all but staffing should've been higher. We requested a refund on the service and were given a partial.

Was very surprised they said $69 for overnight parking. The room was $90 a night

It’s downtown. Great to walk around

Never again!

Right off of 6th street, walking distance to great dining options. Staff was very sweet and attentive. Was only there for a night for a quick day trip :)

didn’t clean the room when i asked, didn’t get any fresh towels when i asked. major construction right next to the room. quite loud.

Great location near downtown. Decent pool, great gym and most importantly comfortable beds. Valet parking only ($65) otherwise you can find a spot on the street.

I was underwhelmed to be charged an extra fee in order to be checked in before 4:00, even though there were rooms available. I expect more from a Marriott brand hotel.

Stayed in downtown Austin at the courtyard/Marriott to enjoy an outing at a music venue. Accommodations we're very clean and comfortable. Desk service was very friendly and courteous.

need better parking

Perfect ! The staff is amazing .

My stay was nice. The room was comfy and clean.

Really quite

Great location and clean

Everything was great

They offer breakfast and the is a cafe right at the hotel, super convenient. Would stay here again!

The property was professionally staffed, clean and convenient.

Too noisy

It was so so, average hotel in an average area. Lots of construction to the north of the hotel & a big amount of homeless people 1 block north.

Very clean, the starbucks in the hotel was convenient. Location was great, and the room was stocked with the essentials!

Great stay

Clean room, nice staff, great walkability for bars and restaurants

All around excellent

Cleanliness was great. Great customer service.

Clean room, quick and efficient service, and they were very accommodating by letting me check in early which helped with how my plans changed.

My stay was ok and room was clean. The only thing is that you can hear everything from the next room.

Exceptional service! Allowed me to do a late late check out and gave me a food credit for the restaurant each day. Everyone was very nice, had a wonderful stay.

Had to find a place spur of the moment after a storm and they were very friendly, helpful, and took care of us during our stay.

It was a perfect location to 6th st.

Extremely frustrated as we were charged twice for one room we stayed in while staff acknowledging something wrong but insisting on not being helpful.

Great location, comfortable bed and clean room. Would recommend to anyone looking to stay downtown.

Great Staff and the location couldnt be any better. Near 6th Street and The train station to get to Q2 Stadium.

The lady that checked us in was super sweet and helpful, my room booked was unfortunately somehow not available but she handled the situation very professionally and upgraded our stay at no charge. At check out she was just as sweet!

Nice clean

This hotel was very well maintained and very clean. The hotel staff were very kind and courteous, if any questions or concerns were raised they did not hesitate to answer the questions or make the guest feel comfortable.

Good to be with Family and for Professional trip

Enjoyed my stay

Location is ideal, however, staff was not attentive to your needs. Room was clean and parking can be very expensive.

Great location! A short jaunt to everywhere I wanted to visit. Beds were comfortable and plenty of space for our luggage. Room had a mini fridge and a microwave which I was grateful for.

Great!

Very clean, nice size rooms, friendly staff

Booked through Expedia using my credit card. Paid in full. Used my debit card at check in for the $50 incidentals. They said my card declined. My bank account showed $210 charge. The clerk told me it was from Expedia. I tried to tell him I didn’t use that card for Expedia. So all together I paid $224 on one card to Expedia, $210 on another card they swear they didn’t charge despite me showing them my bank account. And $130 on yet another card-$50 for incidentals and $80 for parking. Totaling $564 for a one night stay. No thank you. Never again. Another man was complaining about being overcharged at the same time so apparently this is a habit. The hot water didn’t even work in our shower.

The lobby and restaurant were very cold. There was a 25.00 mandatory daily charge. You can use it for food and beverages, but the hotel restaurant was cold and very understaffed. We used our daily charge for lunch which took about an hour and 45 minutes each time. The server was very nice, but there appeared to be only 1 or 2. At check in they forgot to give me the daily food and beverage credit ticket but I was able to get it and go back and pay for lunch.

Convenient location, modern and spacious accomodations, and helpful staff. Onsite bar, restaurant, and Starbucks were great

Very good

Friendly staff clean room. Nice area.

Staff was very helpful and feiendly.

Excellent location, excellent staff, excellent breakfast.

Friendly staff, nice room, great location. Easy process. Overall great experience for the first time staying at this hotel.

Valet and front staff were awesome. Room was comfortable. However, the bathtub was not clean when we arrived. There was a dirt ring around the tub and particles at the bottom of it. Also, the water did not get hot throughout our stay. To get the water to heat up, both the tub and sink faucets had to be turned on and even then the water would only get lukewarm.

Great location

Staff and property

Friendly staff and would recommend to others.

Beautiful hotel and restaurant