DoubleTree by Hilton Hotel Berkeley Marina

Marina location!

Property needs a facelift. Location is great

Ok

The staff was exceptional.

Reliably welcoming

.

good service. good location.

Overall - beds were very comfortable and the pool was great. Enjoyed the fire pits at the restaurant too.

This hotel needs to be closed and fully renovated. It’s so worn down and just dirty. The carpet smells and the air conditioners so loud you couldn’t even hear the tv. There’s a reason it’s cheap but it’s not worth it.

We really enjoyed our stay at the DoubleTree by Hilton Berkeley Marina. We were in town for a graduation and were glad we chose something a little removed from campus. The waterfront setting made it feel like a relaxing retreat, and César Chávez Park right next door was a wonderful spot for a morning jog. In the evenings, we enjoyed the fire pits, and the indoor pool was a nice bonus. Our room was simple, clean, and comfortable. While the furnishings felt a bit dated, everything was very well maintained and spotless. My only complaint is the parking fee. At $45 per night plus taxes and fees, it ended up costing nearly $50 per night, which felt excessive. Other than that, I highly recommend this hotel and would happily stay here again.

Great stay in a beautiful setting

I loved the atmosphere. It was lively and the staff, as well as the guests, were very friendly. I took a walk out to the trail along the bay, past the marina and the lovely boats. All in all, a very good visit, our first, and we will stay again.

酒店有点旧 味道有点重

This is a great place to stay in an area that frankly doesn’t have a lot of really good hotels. The grounds around the marina are beautiful and there are a couple of good restaurant/bars both inside the hotel and nearby. The staff is exceptional and the rooms, while dated, are clean and comfortable.

Great for cruise parking

No complimentary hot tea or coffee in the lobby.

Convenient location. Staff were readily available and courteous. Wish parking weren't so expensive.

Instead of cookies, a warm cup or tea or coffee will be nice.

Beautiful waterfront location with great views and parks.

When I went to extend my reservation for Monday night, I was met with a level of incompetence that was genuinely shocking for a Hilton property. 2staff members at the front desk could not locate my reservation,despite the fact that I had already been a guest the previous night. They avoided eye contact throughout, refused to explain what the problem was, and then simply walked away in the middle of my check-in without a word. A third staff member, who was kind and professional, stepped in and ultimately resolved the situation. Incident 2 – Tues, June 9, approximately 3:30–4:45 AM: A Safety Failure I was woken in the early hours of the morning by a loud altercation in the hotel courtyard. This was not a quiet dispute in a private hallway or a hotel room, it was a fight involving many people, in the open courtyard, yet no hotel staff noticed. No security intervened. I called the front desk multiple times with no answer. When someone finally picked up, it took another ten minutes for security to arrive, and another 20min. to resolve the situation. The sleeplessness itself was bad enough, my daughter had an important interview at 8:30 AM that same morning! What disturbed me most was the realization: if this could happen in the middle of an open courtyard, with multiple people, at full volume, and no one from the hotel noticed or responded, what kind of security they have? I've asked 3 times to talk to the maager about this with no luck

Location was nice and away from all the business. Parking was super easy $45 nightly. The beds were decent. However, the pillows were very uncomfortable and the ac never got our room cold enough at night. The water was hot and the kids loved the pool.

I had a brilliant time there only negative point for me was I had had dinner and drinks earlier and wanted to warm up my food in the microwave but there was no microwave in the room had to walk to the lobby I got bad knees

Great location but it’s a super8 with a view. Way overpriced and they charge way too much for parking.

The property and rooms were beautiful. The woman at check in was so sweet and friendly. I wish I had her name so I could let her know just how awesome she is and how valuable she is to the organization. The main problem I had was I feel like the price to park was excessive ($45 per day) and the WiFi had a charge of $4.95 if you didn’t want basic mediocre service. With what people pay to stay there, the hotel could take better care of their guests.

We didn’t get to spend much time at the property. However love the location. Everything was amazing. Chocolate chip cookies at checking in was a good touch.

Exceptional

Not to much. Rooms are dated and dreary. Not updated in years. Toilet are not optimal and need to upgraded. Tubs drip and not easy to turn on and off. Beds was good. Bathroom was a nightmare and customer service was pleasant after I complained to corporate and Booking.com.

The front desk was very pleasant and helpful with directions to restaurants and special parking.

This is a beautiful place to stay across the bay from San Francisco. The hotel is well maintained and had a great staff. I would recommend pay for the parking. Where you could park for free there are restrictions. Easy access to highways for heading north to Napa or the Redwoods, south to Oakland or back across the bay to San Francisco.

The rooms were clean and comfortable.

Such a pleasant place to stay. The bed is so comfy and they have lots of drawers and plenty of hangers for your clothes. The pool and jacuzzi are the perfect temp. We had fun playing a game with some guests we met. The only thing I think that would be better a if they had free coffee, tea and hot chocolate. It’s a small perk that goes a long way.

Exceptional

Sauna, Pool and jacuzzi Old Rooms, old bathrooms, rooms Not quiet, you can hear easily people having sex , self parking too expensive 52 with tax, like in downtown San Fracisco

It’s in the middle of everything. There’s no Internet connection on level three I had to come out my room and go all the way down the hall every time I want some kind of Internet connection Wi-Fi, which I had to use because there’s no service in that area. It’s a dead zone. I was not able to do what I needed to do. I had to go to coffee shops or to the lobby to get work done when I wanted to get work done and relax.

Quiet The jacuzzi was closed. Wifi doesn’t reach all areas of hotel. And why are we paying a fee to park our cars $200+ for a night plus parking fee like come on.

The hotel and staff was great The cost of parking and that it wasn't listed in booking sucked

We have been visiting property for over 20 years, it’s getting run down. Needs a makeover

Beautiful location relaxing visit, will definitely be back.

Beautiful location and clean room. Just right for a two night stay.

The staff was amazing and very helpful. One night the security guard escorted me to my room. The marina and the facility are beautiful.

The pool area is indoors, so you can enjoy it year round. And the hot, freshly baked cookies… awesome treat! Oh! And they have a water-filling station in the lobby, and another one in the pool area.

Clean room, friendly staff and near to UC Berkeley.

Rooms were clean. Bed was not very comfortable. Nice Marina view if you choose that room. Away from everything.

The bathroom was not very clean. Elevator would get stuck. Very limited parking spots.

Great location on the Marina! The room next door had a dog that would bark quite a bit so had to let the staff know.

Ample rooms and in a unique location, helpful staff

Location is beautiful!

Stay ok air made some noise hard to sleep ar night. no water pressure had to keep asking for towels when we were three and would leave two only. Restaurant closed at 10 am had to drive for late breakfast staff was not hotel friendly.

It was clean

The views were great! But the hotel was older and they shut everything down before 10 p.m. So if you were hoping to spend the evening by one of the fire pits they shut them off on a Friday night at 9:45 and take your cushions away by 9:15. The lobby is a lot more updated than the rooms.

Great view! But you have to either book in advance or upgrade.

Superb

Exceptional

Our hotel room had blood all over the floor and even on the night stand. Very concerning and disgusting

Very good

This hotel is one that goes above and beyond to take care of your customers

Very good

Love the property and location. Will never stay there again due to the high parking fee - Ridiculous..

Passable

Ambiance, view, and vibe. Room, view and bed were the best. It was a holiday weekend as well as graduation at UC Berkeley, thus hotel prices were too high.

Old building, wish they had exhaust in the bathrooms. Not at the standards of usual Double Tree

Good, clean, quiet stay. Staff is very helpful. But, if you park on the property, it cost $40. Had to park across the street to get "free" parking. No "free" breakfast that I was made aware of. There is a McDonald located nearby in a fairly safe area. If you have to stay in that area, it is probably as good as it gets. So B+

Wonderful gem with access to many great sites. Highly recommend the running path around the water. Looking forward to a return visit.

Superb

Room was clean, nice amenities and great location next to the Berkeley Marina. Very scenic.

Noisy - able to hear the elevator and people in the hallway easily.

This hotel looks fine from the lobby but the rooms are filthy and run down. When we entered our room there were several flies flying around, the linens look so worn and overused, and there was a musty smell. We checked out within an hour of checking in. Expedia agreed to refund us if the hotel was amenable to a refund but the manager refused. He was also very short and curt, and the Expedia agent said the manager hung up on him when he called them.

Staff were a great help.

Love this hotel! the staff were all really wonderful! incredible value and fantastic views. great restaurant, well located and a great deal. Loved it!

Ceiling exhaust fan in bathroom didn't work. Fogged mirror.

Great location, the staff was nice and the cookies were delicious. Building could use some renovations. Called the front desk and no one answered. Wish the house keeping line was monitored better. Overall thank you for the stay

The place is clean and a nice change from the hustle and bustle of Berkeley downtown. The surrounding area is nice and one can take a convenient bus to the university. However, the hotel wing where I slept was rather dated. If you expect a shiny new hotel, this place could use some updates. It is clean but everything is quite old.

Our room was very small and, honestly, furniture, paint, etc had seen better days. The room was clean. The bathroom very small and dated with a very low ceiling. Unpleasant. The wifi was pretty bad, 2 bars. Phone calls from our room would drop and we had to go to the lobby for adequate phone service. The air conditioning would not maintain to keep the room cool at night, and despite setting the temp at 66 degrees, we woke up numerous times through the night, overly hot and sweating. The thermostat measured 72 each time and we would have to reset it at 66 to have it provide cooling air for a short time before going off. The temp would then climb again to 72. Very frustrating. We have stayed at the Doubletree multiple times in the past, but decided after this stay that we will not book again in the future.

The property is nice, no microwave in room, elevators smell.

I have stayed at this hotel about three times in the last five months. It is my go to place whenever I need to do anything in Oakland. I feel safe here. I love the staff. I love the convenience of checking in. The rooms have been clean. The staff is super friendly here. I feel it’s very affordable considering where it’s located. I have tried the restaurant which is also great. I’ve had their lunch, breakfast and dinner. My most recent day was a pleasant one and I know I’ll be back again.

Short and sweet stay at this lovely little hotel on the marina. It’s close to a beautiful trail that goes along the water. The bed was so comfortable and the room had plenty of space for me to roll out a yoga mat. No notes!

Nice views

1. No exhaust fan in the bathroom. As a result, the fabric shower curtain never dried and had an offensive moldy odor. 2. There was a malfunctioning flickering bulb in the bathroom. 3. No sheer curtain for patio door. As a result, we had no privacy. There was a track for it, but no effort was made to replace it. 4. No screen door to patio. 5. The sliding patio door kept falling off its track, making it difficult to move, and to lock. 6. Poorly staffed reception causing long waits. 7. Boathouse restaurant had superb food. But. could have better wine selections.

The location of the property is amazing, property needs some updating like new carpets and paint.

Nice and clean

Loved my stay here!

I stay here all the time. its great. very convenient and excellent breakfast/location.

Staff was very nice

The place is very rundown and the staff has no interest in providing any higher level of care to guests.

great location pool is dirty jacuzzi needs and update very dirty yellow and not pleasant to look at

Excellent hotel, especially for the price. Great location. Excellent view of the marina from the room and the restaurant.

Restuarant was good. Room was nice. Bathroom fan doesn't work. Staff was friendly. I didn't use the pool or anything else. Overall, it was a good stay.

The location is amazing!! The property is a little dated, but the location and friendly staff well make up for it!

Passable

Very good

Disappointing

Very clean hotel, was a little old though. Staff were fine. Nothing special for a double tree. Definitely wasn't one of my favorite double trees.

Quiet, a bit isolated, great for rest and no hassle with traffic or crowds.

AC was very loud could not sleep well. We could hear next door people talking and walking. It was not clean as compared others

Poor

Very clean hotel well staffed and extremely friendly front desk staff.Enjoyed our stay even though it was just for a night.

Nice location, overpriced parking

My husband became ill difficult debris. We had to go to the hospital. I had to get medication. as a result, the room had mold in it. Please see the pictures I did complain. I was promised a for refund, by Jabari the manager, I was referred to the rooms manager, Romel I never was able to speak with him. He never returned my calls. I did open up a case with Hilton and I also reported it to Booking.com. This has been going on since 10 May. I have yet to hear back from anyone and then now I’m told that my case has been closed I want to know what the results were based on why please see the pictures of the condition of the room and my house my husband’s hospital visit

Poor

It is a very old hotel that needs maintenace and it was too expensive for what is offered

Good location; next to the marina, close to the water. Outside of the hotel and lobby look pretty modern. But rooms feel a bit dated, could use a refresh. But stay was very restful. Location is also near Berkeley, lots of places close by.

I would rate the location higher, but they gave me a parking lot view room, so with that the otherwise good location was pointless. It was dirty, poorly maintained and the beds were way to small.

Didn’t expect my parking to be an additional $45 just to stay overnight in a hotel

Exceptional

Price No a/c and pending my refund 2 weeks now!!!

Passable

The staff were always so helpful and kind! Appreciate the attention and care they take when checking in and out!

The property as a whole is clean, but needs to be updated…. The stay is very friendly and welcoming and the bedding was OK. Whoever owns this property has a gem if they update the property…. It felt like I was in the 70’s

The room was clean and staff were very helpful. Access to the marina was also nice!

Great staff, clean rooms low prices

Parking is expensive, about $50 ($45+ tax?,and there aren’t any other options to park.The pool area and shower were very dirty.The carpet inside the room wasn’t vacuumed properly, and you could see a lot of stains.The elevator smelled like old iron without fan .The only good things were the view and the breakfast, which was very fresh and delicious.

Nice location Location and great view of restaurant

Loved the peacefulness of the location and the layout and ameninites of the hotel Phone service was poor, Wifi wasn't super strong, and rental bikes were not complimentary.

Good

I liked that it was by the water. Staff was nice and area was clean. I didn't like that it offered you free breakfast but if you sat in the dining area, you felt obligated to tip. Usually when I choose a hotel and it says free breakfast especially a hot breakfast, it is self served. Although we did get that option but the only hot breakfast offered was a hot burrito which I have gluten allergies.

Other than the fact that the whole building #2 floors are uneven, the floors feel like they are about to fail through and like you are slanted and on uneven floor in your room, it was a nice stay. The parking is expensive for what the property is. The location of the hotel is everything though. It has walking trails along it and a beautiful view of the bay on the trail. The room was at a good price for a Sunday night on the holiday weekend. I would come back as long as I stay in a different building probably.

I thought that the property was really nice. We used the pool, hot tub, and sauna, which was excellent. I booked the trip for my graduation to spend good quality time with my family. Unfortunately, while my car was parked in the lot, my license plates were stolen from my car, which was really frustrating, considering you have to pay to keep your car in the lot. I reached out to multiple staff, letting them know what happened, and have not heard a response. I had to spend the majority of the last morning that I wanted to spend with my family at the DMV waiting for plates, so I could safely drive my family members to and from the airport without getting pulled over for not having plates. This incident just put a damper on my graduation celebration and time with my family.

Room was good for the value. Only issue was while the little store was open, not too much of a selection, and no one on duty to open up the refrigerator that the beer was in. Had to pay at front desk and they didn’t have a key to it.

Location and service are stellar!

We was and filling good. Good lobby attention. Good dinner and breakfast time.

The Berkeley Marina Doubletree is on the Bay in a convenient location to UC Berkeley, but has been run down over the years and is need of a room refresh and grounds makeover. The local adjacent parking lot was full of transient RV's and people living in the vehicles. However, the local parks appeared safe during daylight with many visitors and locals enjoying the area.

Everything was great , but it would have been perfect t if the room had a microwave

Loud

Clean room

This Hotel is in dire need for a remodel! I was surprised that it was still considered a Hilton after staying there.

The location is great! The are dog friendly and we could stay with our two dogs with no issues. There are walkways around the property and dog bag dispensers as well which is great. Hotel is not up to date anymore, rooms need to be remodeled urgently. It’s okay to spend a weekend there but don’t expect anything great. Everything is on the bare minimum side. Bathrooms doesn’t even have an exhaust fan. While the obvious like sheets and surfaces seemed clean, when you look closer you will find deep cleaning is overdue; in our case the mirror frame hasn’t been cleaned for a while as well as the vents. Carpet was dirty in the corners too. The elevator system must be old too- we heard noise the entire stay every couple minutes - bring your earplugs to be able to sleep when you are sensitive. $45 per day for self parking seems very high for the quality of the hotel.

Exceptional

Clean and comfy Needed darker curtain or shades

Superb

We appreciated how helpful the staff was. We had the valet park out car & later on realized they might not be open when we needed to leave the following morning. We let the valet attendant know & they made sure to have our vehicle out front the next morning, ready for us. The room was clean and the beds & pillows were comfy.

Check in staff unqualified

The pool and fitness area could be better. Rest everything was great.

Staff was great, clean, property needs some updating (HVAC and furnishings)

Started off rough as I was given the wrong room number, a staff tried to help by calling the front desk with no success. Took over 30mins to get things taken care of. Besides that, it was a nice hotel.

ask for housekeeping for your stay

Great value, lovely, peaceful location. Nice hotel layout and resources. The rates were higher when the hotel was more booked. Parking was extremely expensive and thus, I could not afford to have my car parked near my room, securely.

Locations $55 parking fees

A very picturesque location, quiet spot, well spaced out A few upgrades will be nice: make the long room corridors and elevators a bit more airy, and try to reduce the wait times at the restaurant.

Very good

Perfect location for visiting Berkeley and San Fransisco. Amazing views. Bathroom in need of modernisation.

The location was beautiful.

The hotel rooms were in terrible shape for the price being charged per night. Bathroom needs significant upgrade. Water pressure from shower was poor, barely good temperature hot water. The pillows and bed were in horrible condition that I ended up with a sore right arm from the discomfort. Outside the hotel looks attractive.

Very old buildings with poor maintenance. High parking fees.

Expensive

Beds were comfortable. Location nice on the water at marina. Warm cookie served at check in. Maintenance to property needs to be increase. Place in need of renovations. Sliding glass door missing a sheer curtain and the black out drape was dirty. Ground dirt and stains on chair and on carpet. Not even a pot of coffee in lobby for morning , sold in market only for $5.00 for a small cup of badly brewed. Doors and walls in hallways need painting.

Location near the marina and bay. Very scenic view. Guest parking of usd45 is a bit on the high side for budget travelers like us.

Very clean, well-kept property right in the Bay Area. Friendly reception and housekeeping staff. Good chocolate chip cookies.

I will not stay here again

Property is in need of a refresh

Good

Very good

Superb

Location is beautiful Property management is not responsive at all. It’s part of record that I messaged them few times even on BOOKING.COM, but no response.

The staff is amazingly helpful and courteous There is no room service menu

Exceptional

Lavabo de manos tapado por lo demás exelente

They seem to think that a few bottles of water made up for that and I thought they should’ve discounted the room.

Long wait times, rude impatient staff, outdated rooms, stayed for 2 nights and housekeeping never came in to clean room. Had to ask 4 times for towles and sheets. Room didn't have a remote. Bathroom dirty. No toilet tissue. I spoke to the manager and he stated he is going to try and process a refund. Please follow up on my refund and call me back

The staff are helpful and friendly.

The room was clean but the bed was too soft. It was not easy to navigate from one end to the other. The staff was friendly, but the breakfast was mediocre.

A little run down, but adequate for a short stay. The location at the Marina is a bit far from campus, but also nice and quiet. You can walk along the water which is nice. It is ridiculous that they charge $40+ for overnight parking at a remote location away from the city. Park alongside the frontage road for free.

Great location. Outside fire places were nice. Staff at check in were very nice. Rooms smelled like body odor. Not sure if it was coming from bedspread or carpet. We opened the sliding door to help with the smell but there wasn’t a screen so the bugs started coming in and we had to close it. Shower and sink drains seemed clogged because it was taking a while for the water to go down. They ran out of coffee in the morning in the lobby and we had to wait a while for them to bring new coffee.

A pigeon was living on the balcony. Bird feces was a large problem

Exceptional

Location, cleanliness, the sauna

Exceptional

Its fine...not what it once was

The hotel is nice and great location but

Only complaint would be the pillows made of air. Four of them stacked, sleeping on my side, and my head was still on the bed 😆

Hotel was on the older side but clean with friendly staff and with a nice view. The main issue was lack of responsiveness—we had to message them about reservation issues but the hotel was unresponsive both through Expedia messaging and email.

False advertising, website price is good but the price doubled when you have to pay $50 to park and get charged $100 deposit. I had other charges noted on my credit card without description. Now trying to find out what those were.

Wonderful hotel. Clean, great staff.

Breakfast was great, I liked that it was made fresh to order instead of a buffet style breakfast. Hotel grounds were taken care of, nice plants and view of the marina. Staff was polite and helpful. Beds were very comfortable and having a little balcony to step out on was wonderful. Our room had the adjoining door for large groups, and the doors are a bit thin, so early in the morning I was awoken to screaming children. Not really a big deal, but could be bothersome to some guests. It's not mentioned anywhere on the website (that I found) that to park your car there is a 45 dollar fee which could be a shock to some. I knew ahead of time by reading other travelers reviews. There is space to park across the road from the parking lot, so that is definitely an option as well.

Location Drain in my sink was clogged. No coffee until after 6am.

Team and Boathouse Restaurant Jian our dear friend and waiter

Friendly staff. Pleasant fragrance in entrance and throughout the hotel. Clean property and rooms with beautiful marina view. Indoor heated pool area and fitness center was also nice.

Location restaurant Room upstairs was having a party from 9-2:00 am Called the front desk at 9, 11 I had gone to bed at 8 because I had a fishing trip the following day and was to wake up at 3:30 am

Location restaurant Room upstairs was having a party from 9-2:00 am Called the front desk at 9, 11 I had gone to bed at 8 because I had a fishing trip the following day and was to wake up at 3:30 am

All Employees was great (exception snack lady register). Had marina view, felt safe. Restaurant & parking too pricey $35-$60 for a meal, opted in public park. Bathroom was tight between tub & toilet, but rest of room was spacious and beds comfy. Love the gym and pool access.

All Employees was great (exception snack lady register). Had marina view, felt safe. Restaurant & parking too pricey $35-$60 for a meal, opted in public park. Bathroom was tight between tub & toilet, but rest of room was spacious and beds comfy. Love the gym and pool access.

Toilet didn't flush well. No full-length mirror in room. Coffee maker leaky and old....upgrade needed. Refrigerator needs freeze unit. Nice view, comfortable bed, nice walking area.

As always, a solid experience in a lovely setting with friendly people

Staffs are helpful and polite.

Good hotel if you want to be close to Berkeley, Oakland, Emeryville and the 580.

Very good

Swimming pool and fitness area was nice 45$ plus tax have to pay for parking. We got a room in building 4, smell of bleach was terrible and asked to change room and got in building 3 and was ok. Corridors, lifts, doors and carpets, are old, smelly and outdated. If it would be a motel and cheaper price would be ok, but not expecting that from 4 star hotel. Girl at reception waste a lot of time and couldn't add parking to the room card. At the end of the day at their restaurant had to wait a long time to be served and fish and chips order was with outdated fish. I am not picky, done road trip from Phoenix through Las Vegas to California, but here was the worst experience.

Exceptional

More of less quiet location from 10pm-6am (next to parking lot so cars starting when people checkout) Maintenance: Rust visible on some things, light switch had visible wires where broken Cleaning: Mildew I could wipe with finger, and other peoples hair in shower Parking: $45 surprise bill for an unsecured self parking lot (they blame hotels.com for having out of date info)

The place was clean. It was comfortable. It was far away from downtown. Had to take uber to go anywhere.

The place was clean. It was comfortable. It was far away from downtown. Had to take uber to go anywhere.

Very good

Great location. Amenities quality was good.

Pool area wasn’t on good condition, hot tub and pool were green. Room was okay, a bit dingy and dirty, bed was small but comfy. Great location, breakfast was very expensive at Boathouse restaurant but pretty good. Parking almost $50 per night.

The breakfast at the restaurant was awesome!

It feels like a vacation even though it business travel . Thanks everyone for the awesome stays.

Thanks Jabar and all staff at this location.

All the staff is top notch, great service. Shout out to the best host at doubletree Jabar! Made me fell welcome and handled everything. Boom

Superb

Very good

Clean room. Nice view.

Run down needs TLC especially for the prices by

Great Restaurant

Appreciate the quick response to my request. Have stayed multiple times and plan to continue to in the future.

view of marina and walking around Marina, lots of parking very close to Berkeley The hospitality wasn’t as gracious as in some hotels. I.e. no free coffee in the lobby, or complementary snacks. We were told the free coffee is up in our room, but I didn’t have milk, because I couldn’t find the refrigerator until the next day. (hidden inside what I thought was the TV console.(OK maybe I was just tired and couldn’t figure it out.)

view of marina and walking around Marina, lots of parking very close to Berkeley The hospitality wasn’t as gracious as in some hotels. I.e. no free coffee in the lobby, or complementary snacks. We were told the free coffee is up in our room, but I didn’t have milk, because I couldn’t find the refrigerator until the next day. (hidden inside what I thought was the TV console.(OK maybe I was just tired and couldn’t figure it out.)

Great location and friendly staff

High parking rate although the gates were both open and other people were. It paying for parking.

When we first drove up we thought it looked really fancy, valets and the entrance of lobby was immaculate but once you get into the rooms a lot of cobwebs on the ceiling and its not just our room, we had to switch to a different room and same cobwebs on this one. The sliders doors need some WD-40 because they are so hard to open and enjoy the balcony(again on both rooms) The hotel seems to want to make themselves look like this lavish hotel in the beginning but once you get to the rooms if feels like you're staying in a whole different hotel. The pool, sauna and jacuzzi were nice.

The sink is barely working.

Love the property! Amazing views

First when arriving the area is beautiful. Then at check in the staff were amazing. Everyone on Staff is an asset to this establishment. Easy to walk my dog a long the marina. Very dog friendly by the way. I have a service dog and they wanted to make sure we had everything he might need. Never had a place respect my dog more. Will stay again if I ever come back this way. The room could have used some new drapes or curtains whatever you call them. Mostly the lighter part behind the heavy curtain. One side had some holes in it. Found some change on the floor that is carpet. So it made wonder if the carpet had been vacuumed after the last people to stay here

Nice and clean. No preference for room was offered.

Nice and clean. No preference for room was offered.

Pleasant

Good

First when arriving the area is beautiful. Then at check in the staff were amazing. Everyone on Staff is an asset to this establishment. Easy to walk my dog a long the marina. Very dog friendly by the way. I have a service dog and they wanted to make sure we had everything he might need. Never had a place respect my dog more. Will stay again if I ever come back this way. The room could have used some new drapes or curtains whatever you call them. Mostly the lighter part behind the heavy curtain. One side had some holes in it. Found some change on the floor that is carpet. So it made wonder if the carpet had been vacuumed after the last people to stay here

The hotel is dated. Not that clean. $40 per night to self park is a ripoff. Won't stay there again.

It was perfect ?

The hotel is dated. Not that clean. $40 per night to self park is a ripoff. Won't stay there again.

It was perfect

Always a 5star experience for me.

It was such a nice stay. It was super clean and Quiet. The staff were super sweet and helpful. I would highly recommend this location and will definitely stay here again. The location was close to good food and activities and they let me check in early when my seminar time changed.

Very good

The rooms were very old and run down.

The first room we checked into heavily smelled of marijuana. I called the front desk and was switched to a different room right away however that room also had a musty smell to it and there were flies flying around the room all night. I assume that comes w a property near the ocean. We were there for a night and too tired to move to another room. Despite that the property itself is nice and the staff very friendly.

Not a misstep anywhere, and even a Bay view from our window! Avoid the wildly overpriced snackbar in the lobby, but everything else is perfect.

Superb

The property is beautiful and staff fantastic

The property is beautiful and staff fantastic

Good

NOTE: Why I didn't give this property full score, is because they add $45 per night just to park your car. This is extension at the highest. This will always be a black eye on this location in my opinion.

Ok room for the price. Expensive parking USD 45, a bit outdated hotel and premises.

The property needs a bit of an upgrade

Staff gave me wrong room, which occupied by other guest. No breakfast available. Room was dirty with shady curtains..do not accept any more customers

Nice, quiet location and yet within easy driving distance of the University and city. Friendly staff and all the amenities we needed. We had to wait quite a while for our room but we had arrived before the 4 pm stated checkin time so this was probably our fault.

Great price for a clean comfortable stay in Berkeley

That it was on the waterfront

My room was clean and the workers were very nice and respectful.

Clean rooms/ fresh sheets/ easy parking accessible/ friendly staff. Easy check in and check out process. Will recommend and will be returning.

The staff were friendly and gave me discount for the overnight parking fee which I think was little bit pricey! The room was clean and the mattress was comfortable.

The location was nice because it was far enough away from the traffic that it was quiet. The price on Booking.com was about seventy dollars less expensive than when we went to the hotel and asked the price for the same room. Free cookie at check in. The lobby and self serve food area smelled like urine. The corridors are sloped and smell like dirty socks. The rooms are outdated and not maintained. Stains on curtains, furniture, and walls. Furniture was dirty and rotting. No toilet seat cover. Parking in the hotel is forty dollars and mandatory, even though there is ample free public parking just outside but signs say any vehicles left overnight will be towed. ?

Great views very clean comfortable rooms great staff

Clean & the front desk was kind to include the parking fee. Thank you from a very appreciative customer.

We didn't access breakfast or the hot tub/pool during our stay. Staff was exceptional and room spacious.

Breakfast is always good here.

Also, your parking fee is ridiculous.

to pay extra for parking

Clean room

Everything was great except the A/C was not working and the room got extremely warm at night, making it uncomfortable

hot tub, pool sauna and marina

My room was perfect specially the Marina view.

Convenient to Berkeley and San Francisco

Nice gym, pool and hottub.

No breakfast

They didn’t have black out curtains so you have to sleep with lights shinning through all night in your room

Front desk staff seems short handed. Lots of waiting around Restaurant remains quite nice

We opted for the 430 sq ft room, which offered plenty of space plus a balcony. The balcony was facing the over-priced parking, so it was nothing to enjoy. We were in building 4. Walking to building 4 with our luggage from the lobby was like going through a maze. You can ultimately park next to your building. The indoor pool and gym are nice. The grounds are well-kept. The free cookies at check-in were delicious.

Beautiful property and staff were incredibly helpful

Horrible hotel definitely outdated. Will remind you of the motel 6. Not worth the price. I recommend that you do not stay at this hotel. I’ve traveled a lot in my young life and by far this has been the worst hotel that I’ve stayed at.

The hotel restaurant was wonderful. Sitting right in the corner with views of the marina and sight of the Golden Gate bridge was idyllic. The food was delicious and the wait staff were so professional. The park next to the hotel was perfect for walking around and seeing the beautiful views. The hotel is older and dated but the surrounding area was well worth. It was just a short uber drive to San Francisco sites.

Cookies are a nice touch. Most of the staff are very friendly.

Bad service .

Staff excellent

Beautiful views of the Bay!!!!

We had a great view and was very comfortable

Obvious water damage in our bathroom. Door and vanity were never been replaced and ceiling was in very poor shape. Also, the dresser door was in need of repair. But it appears that the cleaning staff do a fairly good job. Our bed was comfortable and our dinner at the Berkeley Boathouse was very good and our waitress was attentive.

We were in town on business the WIFI was terrible and no one at the front dest answered the phone for hours the day we arrived . You had to go down in person...

Our favorite place in Berkeley to stay due to dog friendliness, Berkeley Marina setting, adjacency to Cesar Chavez Dog Park.

Perfect getaway near UC Berkeley.

The rooms were old and run down.

The Doubletree is fine. It is dilapidated and rundown, but a large space in the restaurant is nice

Staff was very friendly but property was somewhat in help of cleaning, especially the indoor pool area (looked like nobody cleaned up after the guests in a long time). Also went to eat at their restaurant which was extremely disappointing. Good service, although our soft drinks showed up a few seconds before our meal. Calamari was not crispy at all, Beet salad barely had any beets and over was saturated with dressing. Was extremely shocked that the sodas were $7.00 each. I realize it’s a hotel restaurant but seriously, I work at a resort by Yosemite and our soft drinks only cost $4.00. The chicken wings were also a miss as they were tiny, especially for $20.00. If it wasn’t for the location (we booked a fishing charter for my kids 13th birthday) I’d never stay here again. $45.00 for self parking wasn’t mentioned when I booked either. Overall I’d give the whole experience a 4 out of 10.

Pretty decent, parking is the kicker tho

Great

Also, when I entered the room there was an unpleasant smell. I had to open the balcony and go for a walk to air out the room. The door to the small balcony barely opened. By the way, there was no tulle on them, only blackout curtains. That is, everything in your room is visible from the balcony opposite. The hotel has a restaurant, but breakfast is charged separately. If you pay for breakfast when booking your room, you will only be able to choose 1 dish from the menu that costs $22 or less. So don't order breakfast when booking a room. You can have breakfast in the same restaurant or visit other cafes in the city nearby. What was even more outrageous was that we had to pay $45 for parking separately for one night! We were only informed about this when we checked out!

The hotel staff was courteous and helpful. The property was perfectly located near a conference I was attending. The room was comfortable and so quiet, so could get restful sleep.

Breakfast menu was good

Very comfortable stay, spent my entire stay resting. Glad I went with double tree this time around.

Great stay overall but everything from parking to dinner in the hotel restaurant was pricey.

Pool water warm, ample handicap parking, accessible bathroom spacious, bed very comfortable, location very quiet with nature close by and views of the Bay and SF. Staff stands out as extremely helpful! Definitely will come again.

TV or steaming a bit limited.

The room was very dirty, had blood stain on carpet, filled with mold in the shower and the A/C units. Shower was not working properly, the front desk would not answer the phone only one towel was in the bathroom.

Great location. Very clean and staff were extremely pleasant and helpful.

The hotel gets the job done- clean room, comfortable beds, parking , updated but still "old" elevators, small bathrooms and no concierge.

The check-in process was not great. We had stayed here before so were surprised by this most recent experience. The line was long and staff members few so it took over half an hour. The room number on the key sleeve was not written well so the keys did not open the door we thought was our room. We went back to the front desk and another person recoded the keys. Went back to the room; opened the door; and found it was occupied by someone else. Fortunately, no one was in. We were so horrified that we opened someone else's door. Went back to the front desk a third time and that was when they discovered the room number on the sleeve was not well written. They also did not assign us a room with the view of the marina, as we had requested and paid for. So after three tries, we finally got the right room. The property needs upgrades and while the location is great, we would not likely return again. Thanks.

We like the location but the room was small and for people with disabilities the shower head was to close to the wall and it made it uncomfortable to take a shower the balcony was facing the parking lot so we hat to keep the curtains close for privacy

The beds were outstandingly comfortable along with the bedding. However the door to the balcony was visibly out of square which let us know the property is aging, and the sofa chair in the room was not comfortable at all, the cushion sloped noticeably forward making the chair very uncomfortable to sit in. However, this is the 4th time my husband and I have stayed at your hotel in the last 11 months and we really do like staying at the Doubletree! The location is fantastic, we get a great night sleep and the rooms are always clean and your staff is always very friendly and helpful.

Clean room, kind and helpful staff.

Really nice!

The parking sucks, I tried to go on a walk outside and there was a homeless man trying to get in, the elevator felt like it was going to collapse every time you’d get in, the place feels old and definitely needs renovations, the map was a little confusing and I had to go to the front desk because my key wasn’t working, it felt like a motel more than a hotel, they also didn’t tell me in advance before booking that they will charge you 200 dollars when you check in just in case there are any damages and they reimburse it to you after you check out, the staff was great and helpful, I called the front desk at 12 am to request toothpaste and I got it in less than 5 minutes which is nice considering the walk is long. The issue is with the administration of the place, not the employees. They seriously need to fix that parking lot and renovate the buildings in general

Check out-quick and easy. Rooms-comfortable and clean. Restaurant-exorbitantly high prices for mediocre food but the service was good. Parking-also pricey. Location-gorgeous marina views. Overall I thought it was a good stay and I would stay here again.

I have stayed at this hotel many times. The staff was pleasant and helpful. The bay view from my room was beautiful to wake up too. There is also a beautiful walking path.

-

Great gym, the restaurant was fantastic. Nice staff, but not enough of them. The line was always very long at the front desk. Love that there was a laundry room.

The shower was unusable. It came out only scalding hot. Staff was helpful when I reported it on check out

Everything fine

Staff was very helpful.

Great!!!!

Exceptional staff and service!

Breakfast was good but pricy.

Great and friendly staff

YES ,it seems pet friendly , but building 4 is in a part of property that looks run down and scary at night. Feels isolated.

While the location of this hotel is gorgeous, the hotel itself is in sore need of updating, it is very dated and dingy in areas.

Great experience

Great spot and hospitality is excellent

Disappointed because cell service is terrible! And we were given a room with a light outside the window and no blackouts drapes.

Always a great place to stay in Berkeley.

There was a kid birthday party happening so there were 20+ kids in the pool. Didn't use it. The property is dog friendly. I had to call the front desk to quiet the incessantly barking dog in the room next door.

The shower was clogged. Had breakfast the next morning in the restaurant, a waiter didn’t inform me of the kind of potatoes that came with my order. I asked about country style potatoes then he acted as if I couldn’t make a change. Wasn’t pleased with the service.

Since my daughter started going to UC Berkeley, we've stayed here five or six times. The more often we stay, the more it feels like home. !!!Sometimes I expect a problem. (that's becoming more normal these days as customer service diminishes before our eyes.) Even at other Hilton locations! -not here so far- I don't think the hotel knows how often I frequent their establishment, or who I am, other than a being Hilton honors member. They simply treat me with the same respect and service consistently. every time.

The was dirty with cob webs above the window area. Also there should have access to microwave.

Spotless lovely view

good location

Very disappointed

wonderful time

Clean room, however the person in room next to me had some bass music thumping past 11pm. I called front desk and they said they’d look into it, but it continued for a while…

Clean room, great housekeeping.

The room was not in the best shape and there was trash left in the bathroom as well as under the night table. The hotel has beautiful views but could use a lot of TLC. The breakfast however and views there were amazing

Room was excellent and staff I interacted with was professional and demonstrated excellent interpersonal skills.

The room was clean, and there was a great view and food.

Staff was very friendly, room was so comfortable and in a beautiful location.

Great location and views!! Friendly staff.

Very kind staff only sad thing was the hot tub was not working the entire stay

I would absolutely stay again! This is one property that stands out and the pics on your site are accurate.

Great location! Great environment…went with my family and we found it very relaxing! Nice indoor pool, hot tub, and sauna. The Boat house restaurant on property was nice too and the kids loved the boats in the marina…Definitely will be back:)

They cleaned my room in the morning (no hotels do that anymore!!) fresh towels, made the bed and folded my pyjamas! It’s the little things!!

I stayed in two different rooms on this stay. The first bed was great. The second bed sagged. The tub in the second room was chipped all over and was much past its expiration date. Not what I wanted to soak in after a tiring day. This is an older property that has gone through partial upgrades, more are required. I booked on Expedia and chose this hotel because breakfast was included. When I went to breakfast, it turned out I was not on the breakfast list. It is not clear how to confirm breakfast when booking on the site. I ended up paying full price, and there was nothing front desk could do. When checking out, my room card stopped working and I was caught in a downpour between buildings. As mentioned, you must wind your way through connecting buildings to get to and from your room and the lobby. If you are doing so on the ground floor, you must exit one building and connect to the next one outside. I ended up hauling my luggage through the pouring rain as I circled the property to get to the lobby. I will book more carefully next time to avoid the issues described. Positive points: the staff were nice and the restaurant served good food.

It is a GREAT PLACE TO STAY!!!!

Room was fine and staff was very courteous and helpful

They charged me extra parking for the day that I told I don’t need parking .

Staff was attentive, check in a breeze pool was terrific for the kids

Great place for the price and everyone was very friendly and helpful 😁

yes

Staff were amazing. Location is great. But the hotel desperately needs refurbishing. I felt it was falling apart and everything was dated.

The room was clean and comfortable. Staff were nice.

Great staff service, nice area, nice room

Staff exemplified, excellent customer service and the warm chocolate chip cookies. We’re delicious.

The room was spacious and clean. The hotel is a bit older and in need of updates but overall a nice stay.

Clean room certainly. The check in staff person was superb. And the restaurant greeter was exemplary in accommodating my late at night request for take out food.

Clean room, great amenities

It was dirty, smelled pretty bad, old, safebox didn’t work.

The room had a few cosmetics things , biggest was gum on the floor

Yes

The breakfast staff was absolutely delightful. They custodial staff as well. Everyone was kind, happy, helpful.

Beautiful view, excellent staff

Staff was very corteous and accomodating.

Room was clean.

Everything was fantastic the grounds, the staff, the food, drink, the customer service—absolutely everything. I came back here to celebrate my birthday with friends after moving away one year ago. I will be back as soon as I can! Thanks

A large hotel the sirvice was slow.

Bathroom was a old and showed significant signs of wear, not every room had this as last time I was there I got a nice remodeled room.

We enjoyed the comfortable, clean room. The views at the harbor were great too. We enjoyed the bar and restaurant. The location was terrific for an event we attended in Oakland. We hope to stay with you again.

Easy check in, clean rooms, helpful staff, great location with bay views, park access, and good on-site restaurant service. I enjoyed my stay.

Loved it

The room was perfect

Great

Breakfast (eggs Benedict) was a little under $50 dollars and they forgot to serve it with the bacon that it came with. It was also served with a barely cooked under-ripe tomato and the waiter tried to take my plate before I was done.

Clean enough!

Staff was friendly. Property is nice and mostly quiet.

Yes

Welcoming, Very clean, great room and bathroom lighting, nice views, outdoor lounging and nice staff. I do highly recommend.

Moldy and musky

Was clean and comfortable.

Room and property was clean and up to date. staff were all courteous and nice. Nice bar and restaurant. Great to walk around property and marina.

It was a good stay and a good view from the room I had

Easy checkin. Building #4 is really run down. Our room had not been vacuumed (there were coins on the floor. The luggage stand was broken, so we asked for a new one and it was brought fairly quickly by housekeeping. I’ve stayed here before 3-4 times. It just seems to be poorly maintained. Restaurant service and food were good though!

Yes the room was in good condition. The elevators need some upgrade.

Great location great breakfast restaurant!

Nice quiet room. There is a park nextdoor with a walking path that goes along the water and has great view of the city and the golden gate bridge.

The room we stayed was comfortable ( after the change of rooms) The staff was very helpful. Thank you

Great view. Clean and spacious room. Friendly staff.

clean room

the staff was very friendly.

I like the location but the rooms need updating for sure. Customer service was ok. My favorite part was the bar tender in the restaurant, his name is Louis. He was awesome and anything I needed he helped out. He was super sweet and made each night I had dinner super enjoyable.

great stay

Great pkace

The room was nice, nothing fancy. Really nice view of the marina. The staff was friendly. The restaurant served a very good brunch on the weekend.

The stay at Doubletree was nice. The rooms were decent. Staff were friendly. The restaurant on sote was terrific. Would definitely stay here again.

The staff was friendly and helpful. Parking lot safety was an issue, man roaming yhe ste at night.

The room smelled musty - like it doesn’t have good air circulation. The bed and pillows were very uncomfortable. Bathroom was tiny and not very convenient places for hanging towels or placing toiletries. There was a non functioning lamp and side table that seemed to be missing a side chair.

Friendly staff, clean, organized.

This time,hot water was fixed and hot spa was hot, in room shower was hot. The wall seemed thicker than regular motels and noise is minimums. Viewtiful view.

Our marina view room (3337), had a beautiful tree view from bed!

Clean rooms, great location and friendly staff!

clean and kind staff

Took an old outdated building g from the 70’s threw in some new furniture left the old crappy texture walls and tired carpets and hung a new sign. Elevator shakes and rattled slowly up 2 floors and the place smells like weed. Not on my repeat list…

Great restaurant and great location

Location is perfect and pretty.

The best and friendliest staff ever! They go above and beyond in giving you the best experience!

Room was great. Never interacted with staff as we used the app to check in and out - and took advantage of the digit key. Easy process.

Lovely location with stunning Bay Area views around the property. Very attentive staff.

Great stay! Clean, spacious, nice fitness room with 3 pelotons!

They werr accomodating and us check in early. Provided us wirh microwave in our room. Room was clean. Overall , it was a great experience.

My room had a strong cigarette smell even tho we were in a non smoking room.

I love this place

The location was incredible! Great view of harbor & city skyline. Hotel charges extra for everything! My wife and I each had two mocktails at the bar and paid $66. A glass of Pepsi was $8. Two cups of coffee in the morning cost us $14. Two ice creams cost us $12, and parking is an additional $30 per day. Nice place but plan on paying extra for the incidentals.

Staff (front desk, house keeping) all very helpful and nice. Respond the call and requests very fast

The staff was friendly and attentive

Great short vacation, 40 minute to my house

I love the location. It has a beautiful view of Marina.

For the location, disappointing to see how dated the facility and room are. Staffs were pleasant and very helpful.

Good hotel and great location. Can tell it hasn’t been updated in quite a long time, but still in decent condition. Parking is easy. I wish they would offer airport shuttle. Seems like no hotels are offering airport shuttle anymore.

Clean and close to Berkley Marina

this place is perfect

Staff was great!

Clean comfortable room

Excellent staff. Clean and comfortable room. Nice restaurant and bar. Beautiful views!

Pros: The rooms are clean- I commend the cleaning staff, they are so friendly and accommodating!! amenities like the heated pool/spa, water refill station, and self serve laundry, warm cookies (ask for an allergen friendly one if needed!!). The hotel is also pet friendly. Could be improved: Some of the staff (not all) are unhelpful and seem to lack hospitality skills (like making effort to make sure guest requests are accommodated in a timely manner, if at all. If you bother them enough you’ll eventually get what you need) and overall the property is in need of some TLC and upgrades/remodel. The hallways have multiple spots where the ceiling is falling and wet from the rain. Parking price of $40 a night is extortionate. In closing: The location is beautiful with scenic views of the bay and walking trail/park right off the parking lot, there are a lot of great things about this hotel and the property, but it definitely needs some TLC and staff who care more about the customer experience (or maybe their job in general).

The room with the marina view was absolutely great!

clean room, cookies, constantly checking if I was in need of anything, spa

Again great

The outrageous upcharge for parking-$42/day! And the super high prices for things in your store really soured the experience

Room clean and comfortable. The staff were wonderful.

Dirty room, bathroom bad smell. $40 for self parking is a bit too much in my opinion, but that I could deal with but the dirty room and smelly bathroom is just horrible!

The room was clean, the staff was kind and friendly and the views were beautiful. Thank you to the staff that made our stay great!

Great location.

Great location near the Berkeley Marina. I found a package through Expedia that included breakfast. The restaurant had great views and delicious breakfast. My only advice is don't pay $40 a day for parking because there's free public parking across the street.

Problem with refund for third night when family matters required us to leave. We made reservation through Expedia, The hotel desk said we had to change it through Expedia. Expedia said the hotel doesn't allow changes once a reservation starts and we need to talk to hotel. The woman at the desk said she would make a note in our file.

I have stayed at the Hilton Berkeley Marina about 10 times in the last 3-4 years. The entire place is looking a little worn out and has a musty smell especially in the public corridors. My biggest issue is the front desk. In order to get internet, you need to sign in with Hilton Honors which I have. I asked the front desk to associate my Hilton honors code which they never did in the 48 hours I was there. In addition, we asked for a tube of toothpaste. We were told it would be delivered to our room but it never arrived.

Good location, near UC Berkeley but in a quiet place. Housekeeping staff are friendly and nice.

The furnace was very noisy! Mattress was not very comfortable and there are no fans in the bathroom. I thought it was a law in California that they were required. The rooms are just getting older. It’s a beautiful property and the staff are very nice, especially the cleaning staff!

Staff are awesome. Check in was incredibly busy but the staff got everyone cared for quickly. The rooms are spacious if a little dated but value for money and a billion dollar view.

I just wish you could find the valet without having to wait to ask front desk staff or dropping your keys off with them when you return. Othen than that, my stay was uneventful as always. The staff is kind and attentive. The food in the restaurant is good and so was the service. They are closed for lunch, which was a surprise.

Nice clean hotel.. will return next time in the bay

Room had mildew smell and my bed had a dead bug in it and house keeping came and changed bedding, I was still uncomfortable and unable to sleep I checked out first thing in the morning

Staff is great, very helpful and efficient. The hotel rooms are very run down. It feels like hotel 6, but perhaps slightly nicer.

Check-in was easy, but parking is hideously expensive and our balcony was covered in bird feces. Our coffee maker was missing its brew basket, and the breakfast buffet wasn’t a buffet at all. You get $22 worth of credit at the restaurant, and the restaurant has the audacity to charge $22 for a breakfast sandwich.

Great stay

Very disappointed that the hot was broken that exactly why picked this hotel, i stayed here last year everything was great but disappointed this year.

Room cleaned but smells bad one entered first time,also very noisy when turning on the air conditioner night time, they supposed to adjust the noisy sound.

The DoubleTree by Hilton is quite outdated, and the rooms are in need of upgrading. The air conditioning did not work properly, and my room felt consistently damp, which was uncomfortable during my stay. I was also disappointed that I did not receive the signature DoubleTree chocolate chip cookies. To access the pool, you have to walk outside for a few seconds, which is not ideal, especially in bad weather. The restaurant experience was decent, the food was amazing, but service could be slow at times. Overall, I was surprised that this hotel is part of the Hilton brand. That being said, it is worth the money for the price, the location is excellent, and the hotel offers some great amenities and views!

We had to ask the staff to change. Also, the hot tub was not working.

Nice welcome at check in. Clean and tasteful room furnishings. Hot tub was out of commission but sauna was hot and the pool warm. The walk along the shoreline with views of the City was a highlight.

All good

Also, around 10:20pm there were guests screaming and fighting in the hallway and I tried to call the front desk 3 times to call for security and no one would answer. It was alarming and concerning that no one would answer the phone while a chaotic situation was happening in front of our door. I noticed there aren't any cameras in the hallway either. The parking: The parking situation is awful. Not only is there a $40 charge per night for parking, but it's difficult to enter/exit due to an outdated system. The "tap your room key to exit/enter" feature is extremely flawed, myself and other guests had trouble getting our keys to work and it caused a multiple car back up as people were trying to enter or exit the parking lot. I went to the front de

Great location at the marina, quiet, peaceful and beautiful view .

Nice location, indoor pool and gym. Close to dining options.

I wanted to share feedback regarding my stay, as my experience included both positive and disappointing moments. First, I would like to say that check-in was great. The lady who assisted me was very welcoming, professional, and made the process smooth. I truly appreciated her kindness and service. However, once I entered my room, I noticed an issue where the lights continuously went on and off. This was confusing and uncomfortable, as I did not understand why this was happening. Later, during breakfast, I had an unsatisfactory experience with the server, Maraki. I specifically ordered a ham and cheese breakfast sandwich, but instead I was given an egg and ham omelette, which I did not ask for. When I questioned what happened to my order and explained again what I wanted, she attempted to hand me a menu even though I had already clearly stated my order. When I tried to discuss the issue further, she walked away to assist other guests without resolving my concern. When she returned, I asked her to take back the food I did not order and requested fresh fruit instead. Unfortunately, the fruit was not fresh either. Paying $42.07 for a meal that was incorrect, unsatisfactory, and accompanied by poor communication and rudeness was very disappointing. Additionally, I was unaware that I would be charged for Lyft drop-off assistance. I mentioned to the associate that I arrived by Lyft because I thought it would help me get closer to the door so I could safely bring in my b

This property has a good location, and allows dogs. The recent increase in its parking rates for uncovered, unprotected parking on the outskirts of Berkeley to $40 per night is absurd and is causing our family to look elsewhere, after using this place for years

Needs a little detailing. I could see stains on the frame of the bathroom mirror and other imperfections like the old comforter underneath the sheets. Receptionist took long time and had to go to “the back” because our reservation was through Expedia. I wasn’t expecting to pay off $100 deposit. Didn’t appreciate that “hidden” since there was nothing about it on my reservation details. Old facilities well kept, excellent views of the marina with green areas and delicious and big breakfast servings. Excellent staff, friendly, helpful and courteous. Would love to be back one day. Thank you.

Yes. Organized and clean

This might be a strange review bc we really loved many aspects of the hotel, but there were some problems. Staff was friendly and helpful. The staff at the restaurant/bar were wonderful. We stayed on the first floor and the carpet was wet from the rain. It had a stinky throughout. They did try to fix this by having towels and fans. We understand Mother Nature is out of their control. The room was comfy as well as the beds. We had no hot water for both days we stayed. We had to take cold showers. We did let them know (and they said other guests as well) and that their engineers were working on it. We left for a day of exploring. That night, the water was warm and cold again the next morning. There was also an incident with a guest and paramedics, fire and police arrived. Again, out of the control of the hotel, but it happened to be in our hallway and they used to caution tape to keep guests out. We weren’t able to return to our room (but luckily we had taken a walk and had everything we needed to head into town and didn’t need to return at that time). The location of the hotel is awesome. The views are beautiful, perfect for morning walks. The restaurant had delicious food (we ate their both nights) and the drinks were good as well. We loved the coziness of the fire place inside and outside as well. We will definitely return in the future and are sure things will be better.

Great view and location

I stay 3 months get from 12/24-27 2026 , on 24th room was smell

it was fine

Staff friendliness and willingness to accommodate was outstanding. The room was comfortable and clean.

Room was great staff very nice Bummer hot tube not working

Great hotel. Unfortunately Jacuzzi was not working and was broken. Pool was crowded with kids/toddlers swimming as late as 10:00pm. I had to ask couple of time for towels at the swimming pool as there were not enough. It would be great if the hotel would limit the kids use of pool to 8:00pm.

Fresh warm

Very clean room, friendly staff. Excellent location for visiting the Bay Area and Berkeley. We will definitely stay here again.

Guest above us. I complained to the hotel and they stated dince itcwas booked through a thirdvparty that i must contact them to be compensated.

HORRIFIC, carpets we're wet and smelly!

Clean rooms, great breakfast options & friendly staff

Room was spotless. Property is a little worn down due to age. Overall a very good experience. Staff were great.

Good

Super nice

To Change room very unhelpful Almost fell in and out of tub

Hotel was decent. Rooms were clean. The only thing we weren’t happy with was there was no room service from the hotel restaurant. We had to go downstairs to order and then wait to bring up to the room.

Shady in the parking lot

Average

It was advertised with a sauna, not there anymore and because it is under construction it was noisy during the day. But other than that it’s a decent hotel but pricy for the location.

My husband and I checked out of the hotel at 8 am on Dec.26 the and still have not received any confirmation of such check out and I called the double tree and the lady I spoke with said it still shows in house on there computer system.

The room was clean and in good condition however our keys didn’t work after returning to the hotel the day we checked in.

Y ivivivi

We stay at the Doubletree for the location. It is perfect for our dog

amenities and staff

clean room every day

I’ve traveled all over the world and I’ve never seen a hotel with as much available parking and yet charges $40 per day. Outrageous. Absolutely no reason why parking shouldn’t be free except greed.

Location

Clean room, good amenities and excellent location

Perfect location of room. Spotless and quiet. Easy access. Will come again.

Excellent

Nice spot by the marina. Great staff.

Yes, it was spotless.

Property and rooms weren't maintained well, front desk wasn’t easily reachable and had to be connected by HHonors customer service, and the room service wasn’t regular and to the point staff ignored the request to clean the room after multiple reminders directly and through front desk. Manager tried to correct the situation by arranging cleaning later in the evening but it was hogwash. I will never stay in this property again and will not recommend to any of my family or friends.

Room in good condition. They are short staffed.

Thank you for your time in this matter. David Gaskin [email protected]

Room, staff and amenities are great.

Good no issues

Great room

Old furnitures. Forgot to do room cleaning at the second day.

Perfect

Good for an overnight stay...plus the cookies

The elevators are old and slow. The snacks area if gets a Starbucks counter for a person making coffee will be much better.

Clean

Nice views, clean room, good food and friendly staff.

Staff was courteous unfortunately

Friendly staff, clean room, fresh warm cookies

The front desk staff in the morning were wonderful! The two ladies were so nice and helpful - they helped to ensure our stay was excellent!

There are also some terrible bugs.

It was a great stay

Breakfast was not free

Yes

Staff were very helpful. Room was really clean. Never heard any other guests.

Long lines to check in, big property, nobody provided the map how to get to the room, we were circling in the rain.

Absolutely lovely

I will not stay at this hotel again. Rooms are badly in need of an upgrade, thin walls and uncomfortable bed. When my car was brought from valet it was clear that the attendant had just finished smoking, my car reeked of cigarette smoke. Overall a very disappointing stay.

Room, view, staff were all amazing! Will definitely love to stay at this location again.

Filthy room, stained walls, broken HVAC, rude check in and front desk. Ridiculous mark up on item in the lobby shop, $10 for coors light bottles. $40 parking in a location far away from any thing. I will never stay here again and am preventing my employees to stay here on company business

Clerk was a little unfriendly , was in welcome other than the stay was good.

Good hotel fair price