Best Western Brentwood
About Best Western Brentwood
Located off Interstate 65, this Nashville hotel features a daily hot continental breakfast and complimentary WiFi. Nashville city center is located 9.9 mi away. A flat-screen TV and a small refrigerator are found in each dark wood-furnished room of the Best Western Brentwood. Other room amenities include a coffeemaker and a work desk. A fitness room and a business center are open to all guests of the Brentwood Best Western. A 24-hour desk service is also available. The Vanderbilt Dyer Observatory is less than 3.7 mi from the Best Western. The Travelers Rest Plantation and Museum is 6 minutes’ drive away.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Luggage storage
- In-room refrigerator
- In-room microwave
- Spa / sauna
- Family friendly
- Public transit access
- Smoke-free property
- Air conditioning
- In-room safe
Reviews
The hotel reviews are generally positive, with guests appreciating the cleanliness, spaciousness, and comfort of the rooms. However, there are recurring complaints about the shower design causing water to spill onto the floor, and some guests have experienced issues with noise and lack of elevator access.
- Clean and spacious rooms
- Comfortable beds
- Shower design causes water to spill onto the floor
- Noise and lack of elevator access
- 5/5
I have booked here several times and have not been disappointed. Clean, quiet, comfortable. Staff is friendly and helpful.
- 5/5
Very nice suite in a good area. Safe.
- 4/5
Room was nice. Staff was very accommodating. I was originally assigned a room on the second floor, but when I explained that my husband had back issues and not able to go up stairs they immediately changed us to ground floor.
- 5/5
Clean facility. Nice breakfast. Employees helpful. PILLOWS COULD HAVE BEEN FLUFFIER.
- 5/5
It was a small but nice hotel
- 4.5/5
Superb
- 1/5
Hotel was dirty. Windows had a very heavy smoke film on them. The hallways smelled very strongly of Fabuloso, and I mean heavily! No elevators to the second floors of the building. Stairs were filthy. Will not be going back.
- 4.5/5
Superb
- 5/5
This was our second time staying at this location. Rooms always super clean and beds are so comfortable!
- 0.5/5
Absolutely nothing, I seen a bug go into our room went to the front receptionist area to inform them and they did absolutely nothing about it. Stated I could buy my own bug spray to spray, stated that they would get the manager to call me have yet to hear anything from anyone, told me the head supervisor for house keeping would go into the room to inspect as well and they did not tried to tell me they did and we were in our room all day no one came. Just a horrible experience all around. Absolutely nothing, I seen a bug go into our room went to the front receptionist area to inform them and they did absolutely nothing about it. Stated I could buy my own bug spray to spray, stated that they would get the manager to call me have yet to hear anything from anyone, told me the head supervisor for house keeping would go into the room to inspect as well and they did not tried to tell me they did and we were in our room all day no one came. Just a horrible experience all around.
- 5/5
Exceptional
- 3/5
We arrived around 12:30 pm from Indiana..didn’t have any trouble checking in at all. The room was very clean. An hour into my sleep there was disturbance next door to my room and it sounded like it was in my room. I had trouble falling back to sleep and had an early rise. Otherwise everything was fine.
- 5/5
Exceptional
- 4/5
I
- 4/5
Disappointed no elevator to the second floor. Stays only and they were poorly located.
- 4.5/5
Superb
- 2.5/5
Location Some of the staff giving me and my family very nasty looks like they didn’t want us there because we are African Americans and it made us feel unwanted and not appreciated
- 4.5/5
Very spacious and beautiful on the outside Vent were dirty
- 3/5
Location wax good. The breakfast was excellent, but with very limited seating. Handicap room we booked was weird. Had to go through the bathroom to get to a closet. Only one night stand. No plugs on one side for phone, etc. we changed rooms immediately for a smaller room, but still only one chair.
- 4/5
I’ve never stayed at a best Western b4 the room itself was okay I was a little surprised that when I walked into the building the condition of the carpet for the amount of money being charged—the carpet was old stained and dirty. That was the first thing I saw when I stepped into the building and I didn’t like what I saw I was disappointed but the room itself was nice, clean and when the air stopped working properly they instantly came and fixed it…
- 3.5/5
Good
- 4/5
Hotel and room very clean had trouble understanding front desk personnel but he was polite and helpful . Room big clean bed great bathroom spotless . Breakfast not very good cold biscuits and gravy . Same options second day ; ate cereal . Will stay again but prob skip Brft.
- 5/5
Front desk staff is always so nice. I come to vit my daughter in Nashville a lot and I will continue to stay here. Jim Lach
- 0.5/5
Bad
- 5/5
Location was great and the food quality was excellent.
- 3.5/5
Very reasonable rate Breakfast was passable, not great but not bad.
- 3.5/5
Very reasonable rate Breakfast was passable, not great but not bad.
- 5/5
We stayed here last year and were so happy with it that we booked it again for our trip this year. Your room is nice and clean, the staff are really friendly and very helpful and you get an excellent buffet style breakfast with great choice. Excellent value.
- 5/5
Clean room in a very safe area of city
- 5/5
Loved this cute place!!! Room very spacious and bed extremely comfortable
- 0.5/5
I did not find anything about this place that I liked. We ended up getting a room next door at the Holiday Inn. I guess that i should have booked from the beginning. Let's address the smell as soon as you walk in the door. It's so overwhelming that my husband started having breathing issues within the first 5 mins. They use some kind of air fragrance and so overpowering. Then you get to the rooms, and you see hanging ceiling tiles and exposed piping in walls. The carpet is super outdated, and again, the smell is overwhelming.
- 0.5/5
I did not find anything about this place that I liked. We ended up getting a room next door at the Holiday Inn. I guess that i should have booked from the beginning. Let's address the smell as soon as you walk in the door. It's so overwhelming that my husband started having breathing issues within the first 5 mins. They use some kind of air fragrance and so overpowering. Then you get to the rooms, and you see hanging ceiling tiles and exposed piping in walls. The carpet is super outdated, and again, the smell is overwhelming.
- 5/5
Loved this cute place!!! Room very spacious and bed extremely comfortable
- 5/5
It met all our needs.
- 3/5
Parking was very good and I didn’t like that the building 4 door couldn’t open so had to stay until the door opened with the keycard
- 4/5
Super convenient location right off the highway, room & lobby were very clean. The breakfast was pretty decent. For under $100, this is a great property!
- 5/5
Clean and easy parking
- 5/5
Clean and easy parking
- 5/5
We requested a ground floor room and did receive it. The hotel was clean, the room was clean and nice. Easy to check in and out and easy to get into the rooms. The beds were a little too hard and pillows a little too blah but otherwise a very nice facility.
- 4/5
It had a odor that was unpleasant
- 4/5
It had a odor that was unpleasant
- 5/5
We requested a ground floor room and did receive it. The hotel was clean, the room was clean and nice. Easy to check in and out and easy to get into the rooms. The beds were a little too hard and pillows a little too blah but otherwise a very nice facility.
- 5/5
Highly recommended
- 3/5
Rooms are nice and clean. However, the temperature readout on the air conditioner mounted near the ceiling is so bright , it's like a night light. Also, about ever 50 minutes or so, there was a loud bang like a hammer hitting something that would jolt me awake
- 5/5
Great friendly staff clean rooms have stayed here multiple times and will stay here again
- 5/5
Great friendly staff clean rooms have stayed here multiple times and will stay here again
- 4/5
Quiet, clean and comfortable No vegan options for breakfast
- 1/5
The gentleman working breakfast smiled. Front desk staff is terribly rude and really need customer service training. The scent they pipe into the lobby and halls assaults you when you walk in. The shower is large, however, only one door worked and the other did not close all the way.
- 1/5
The gentleman working breakfast smiled. Front desk staff is terribly rude and really need customer service training. The scent they pipe into the lobby and halls assaults you when you walk in. The shower is large, however, only one door worked and the other did not close all the way.
- 4.5/5
Superb
- 4/5
Quiet, clean and comfortable No vegan options for breakfast
- 5/5
Nice hotel with friendly staff and great breakfast.
- 3/5
The room was clean, but had a bad odor.
- 4.5/5
Superb
- 4.5/5
I wood stay here again. No problem really, but its a two story building with no elevator
- 4.5/5
Excellent value in Nashville. Good basic breakfast. Clean and comfortable. I wood stay here again. No problem really, but its a two story building with no elevator
- 5/5
Nice hotel extremely clean and well kept. Price was very accommodating. It was quiet and comfy. Good breakfast with options. Only fault I found was no elevator which makes it harder on the elderly or handicap, but did not specify for a downstairs room. Overall great stay.
- 5/5
Huge rooms!
- 5/5
Clean room parking was excellent breakfast good and staff great
- 0.5/5
Nice looking exterior Very dirty and damp. You can tell there is mold in the bones of building. There is no elevator all stairs. Rooms feel dirty from the floor and bedding. The AC blows dust around the room. The building doors don’t shut all the way so it’s not safe. To cover the moldy smell they pump heavy smelling perfume throughout the hallways that give a headache. Also, they leave piles of trash outside around the building where you exit so it smells. also, the fitness center is very tiny with a treadmill, elliptical and one bench and it’s also a dirty room with no air.
- 5/5
Huge rooms!
- 0.5/5
Nice looking exterior Very dirty and damp. You can tell there is mold in the bones of building. There is no elevator all stairs. Rooms feel dirty from the floor and bedding. The AC blows dust around the room. The building doors don’t shut all the way so it’s not safe. To cover the moldy smell they pump heavy smelling perfume throughout the hallways that give a headache. Also, they leave piles of trash outside around the building where you exit so it smells. also, the fitness center is very tiny with a treadmill, elliptical and one bench and it’s also a dirty room with no air.
- 4/5
Very good
- 4/5
I didn't like the stairs.
- 4/5
I didn't like the stairs.
- 4.5/5
The room was spacious, liked having the table we could all sit at, and the location is great. Not a lot of rooms in each building so it was quiet. The kids enjoyed the breakfast, lots of options. It was a little weird not having a sink in the kitchen area, but we made it work. The only think we really didn't like was the shower. The rainfall shower head is in the center of the shower with only a half door and no curtain. It was impossible not to get water all over the floor.
- 4/5
Very good
- 3.5/5
The shower The bed was not really comfortable and when we pulled out the sleeper bed it looked like it had not been cleaned EVER!!!
- 4.5/5
It was a little weird not having a sink in the kitchen area, but we made it work. The only think we really didn't like was the shower. The rainfall shower head is in the center of the shower with only a half door and no curtain. It was impossible not to get water all over the floor.
- 4/5
Room was clean and everything worked
- 4/5
The buildings are unique and set apart from one another. We stayed upstairs (2nd floor) and there was no elevator in our building.
- 3.5/5
The bed was not really comfortable and when we pulled out the sleeper bed it looked like it had not been cleaned EVER!!!
- 5/5
Great room clean and comfortable
- 3.5/5
Very strong fragrance
- 5/5
good stay. great price not a lot of noise thankfully and good bed
- 3.5/5
Very strong fragrance
- 4.5/5
Superb
- 3/5
The king size bed was horrible. It must be old. It was lumpy and had permanent indents you rolled into and had to sleep in them. I only slept about 4 hours a night for the 5 nights I was there. The shower was great. Whatever they use to clean the hotel with had an awful smell. It was not a clean smell. It was more like a cover-up smell.
- 5/5
All good!
- 5/5
Excellent friendly staff and comfortable clean facilities
- 5/5
Excellent friendly staff and comfortable clean facilities
- 5/5
The room was spacious and clean, the hotel staff was welcoming; wanted to note that the lock on the side door was broken. Would stay again!
- 3/5
We stayed in room 407, building 4. Upon entrance into the building, it was apparent that there was a moisture problem. It had a mildew smell. But when we entered the room, there was no smell, and it was absolutely perfectly clean. I found out later that a water pipe had burst in the room across the hall and they were cleaning it up. The building and room were old. The layout of the room was weird. The bathroom was like an alley with the toilet being the first thing on the left, then the shower on the left, then the sink on the left, and a closet at the end of the alley. The refrigerator did not have a freezer, but that’s OK. However, the door wouldn’t close because it was too close to the wall. You had to force it to close it. There was a buildup of frost inside the refrigerator that was melting. I informed the front desk of everything that I just wrote would I stay at that best western again probably not.
- 4/5
No elevator!!
- 5/5
Very clean None
- 5/5
Ok
- 4.5/5
Location - close to TriStar Southern Hills Hospital, quiet location, easy to get to. Room was clean, good pressured walk-in shower. Breakfast had a variety of foods to offer. Would definitely stay here again.
- 4/5
Our stay was great. The breakfast was good and the room was clean. There were some odd noises coming from the air vent in the middle of the night but nothing we couldn't sleep through. Overall a great experience.
- 4/5
Clean rooms and bathrooms, nice staff and a good breakfast! Also a great location that's right next to some shops, restaurants and a grocery store for necessities or food. An elevator would've been great. Anyone with bad knees or disabilities might have a hard time here.
- 4/5
Clean and comfortable room with no weird smells. Breakfast provided a nice variety and included fresh fruit and whole grain options. Carpet was dated and the couch in our room was falling apart
- 5/5
Cleanliness quiet comfortable close to interstate Elevator
- 3/5
Breakfast was served in main building so we didn't bother. The driveway was very steep, also. It was a good deal moneywise, but I wouldn't stay there again.
- 5/5
The mattress was very uncomfortable due to sunken issues where hard places made sleep difificult. Everything else was excellent!
- 4/5
The property was clean and breakfast was good and early for a qick getaway in the morning.
- 2/5
breakfast was horrible. my wife did not feel safe in the hotel with the doors leading straight to the parking lot
- 2/5
I guess the worst thing was we were on the second floor with no elevator and I have a bad leg. When we asked to be on the first floor, it wasn’t available. The room was clean. I didn’t really see the staff much. It was OK, but we won’t book there again.
- 4/5
Was good
- 5/5
My room was spacious, clean and so quiet! My bed was very comfortable and I had no trouble sleeping. Staff is friendly and willing to help. I used the gym several times (treadmill) and the area was clean and equipment worked nicely.
- 3/5
The facilities were average at best. Staff was very nice. Breakfast was average. The price was good but i would stay somewhere else next time.
- 4/5
Clean property and room. Everything worked as it should. Quiet area. Great sleep after long trip from Australia.
- 5/5
Clean room and friendly staff
- 4/5
Clean room and property but ceiling is paper thin could not sleep for the people on the second floor
- 3/5
Yes but the breakfast was not good. Eggs were good and not real eggs, pancakes were cold
- 4/5
Clean room and friendly staff
- 5/5
Nice little cheap hotel great staff we stay often
- 5/5
Breakfast was very good! Hot items were very hot which was wonderful. Staff very friend! Near a lot of dining/shopping options
- 2/5
The hallway smelled like sewage, my clean towels were soaking wet, the whole hotel is falling apart. The locked side door just has to be tugged and it opens. The showers were dirty. I had to go to the front desk half the mornings to get linens that they didn’t put back into our room. We have been staying here for 5 years now and am very disappointed with our stay this year.
- 3/5
Difficult understanding. Language barrier
- 3/5
Room wasnt completely clean and it smelled like cigarettes terribly.
- 5/5
Room was great. Clean and spacious. Breakfast was hot and delicious. Extended my stay without issue. Would recommend this Hotel to anyone.
- 5/5
Room was clean, lots of space and the bed was comfortable. A nice, quiet stay.
- 5/5
The room was amazing. Staff was great. Would stay here again.
- 1/5
The staff was incredibly rude unhelpful and did not help me with anything that I needed to to get my refund. I’m very unpleased. They canceled my reservation and they did not allow me to have another option to lay my head so I had to sleep in my car.
- 5/5
The rooms were very clean and updated. Staff were very friendly and helpful.
- 5/5
Staff was helpful, clean rooms.
- 5/5
Will stay here again the next time we are in the Nashville area.
- 5/5
All was good
- 5/5
Remodeled rooms
- 4/5
A good deal for the price. Clean and nice staff and the bed was comfortable. breakfast was a decent hot breakfast. I didn't realize there was no elevator but I managed my suitcase up the stairs. The walls are thin, so earplugs are suggested. I would stay again due to price and cleanliness.
- 5/5
Friendly greeting, lovely room, great breakfast.
- 5/5
Fast check-in, clean room, great experience.
- 5/5
Excellent facility! I stayed there 25+ years ago when it was the Steeple Chase Inn and one of the premier properties in Brentwood when Williamson County was beginning to explode in growth. This facility still is as nice today as it was then. Outstanding value!!
- 5/5
The rooms were so nice! And the staff were friendly.
- 2/5
Was otherwise clean and tidy
- 5/5
The property is perfect, the staff and our overall experience was exceptional
- 3/5
Ccvg
- 4/5
Great room, great staff, okay breakfast.
- 4/5
Nice room. Comfy bed.
- 2/5
Check in was awful. The staff did not ask for the names of my guests but I gave him my name and confirmation number to check in for all the rooms I booked and paid for and he said they didn’t have them. After lots of round and round and almost booking new rooms to account my group, we realized he did actually have them but they were under the individual names which I provided upon reserving. If I had known that all panic could have been avoided. Even the confirmation number didn’t pull the full reservation. The rooms were also not exactly as described, they were damp and stuffy and older and more dated than expected. The main building does not have an elevator which was fine for most of my group but difficult for some.
- 1/5
The staff was not friendly and the room had ceiling tiles ready to fall. No elevator for people with disabilities and no help offered from staff.
- 5/5
Room was spotless and the clerk at check in was absolutely fantastic!
- 5/5
Cleanliness,spacious room.
- 4/5
Room was nice but a couple of quirks.. the shower is one of those that doesn't have a door on one side because it's fancy. But it just ends up getting water all over the floor no matter how careful you are. The AC was nice once it started up but when we first walked in it was set to 80. Lastly the walls are pretty thin. We had a neighbor blasting music till 1am which was tough with our two kids.
- 5/5
Great
- 1/5
Bathroom was dirty. Our air conditioner didn’t work. I told the front desk and the lady just said “I’m sorry sir” and that was it. I would recommend somewhere else.
- 5/5
Beds were super comfortable!
- 5/5
Paring area decently sized, convenient. Staff somewhat friendly. Room fairly clean. Gym super basic and small
- 4/5
Great location. Able I stay out of downtown Nashville, but easy drive when needed to go downtown. Perfect in between location to get to Franklin and explore or to go towards downtown. Parking was easy and area felt safe.
- 5/5
Great!
- 5/5
Great experience
- 5/5
Nice hotel
- 1/5
1. The Galway’s & room had very strong smelling air fresheners that gave us headaches and it was overly strong. 2. The tvs never worked over a 3 night stay. We were out of our room most of the time but two tvs had zero channels. 3. No extra toiletries, no extra bedding for the sofa bed u til we asked and then they didn’t give us a mattress cover. The sofa bed was worse than a hospital house bed. Super hard. Really bad. 4. The mini fridge didn’t keep our drinks cold. 5. The breakfast food was so so. But our first morning the kids poured milk for cereal and the milk was completely CURDLED AMD ROTTEN!!!! So gross. After that we didn’t really look forward to breakfast. 6. Honestly would not recommend.
- 5/5
Comfortable room and bed. Spacious and clean.
- 5/5
This place was great. Totally did not expect how well kept it was and the breakfast was very nice to have. Overall I was impressed
- 5/5
Conveniently located near the freeway , shopping , Target is very close. Dining places are close too! Will def stay here again
- 4/5
Staff was nice and professional.
- 3/5
Smoking area was outside the entrance we were told to use to access our room. We later found out we could access our room by going through the lobby and following a circuitous route from there. We went out for dinner and when we returned, there were three men outside the entrance doorway smoking pot. Not all of the breakfast items were palatable.
- 5/5
The staff were very helpful and friendly. The room was spacious and clean.
- 5/5
Great place to stay
- 5/5
No elevator if you’re on a higher floor which I found really weird. But for us, no biggie. We had a one night stay and wanted to be just outside of Nashville. Great breakfast, safe, clean.
- 5/5
Pleasant stay clean rooms.
- 5/5
Very good
- 1/5
The next day we didn't received room service despite requesting it, and when we asked for clean towels and the bins emptying around 5pm the gentleman on reception (Vishal) was very rude and unhelpful. After emptying the bins and changing the towels ourselves and returning them to reception, he decided he didn't want them in reception and threw them at me, then chased me across the car park trying to give them back to me. He only stopped when I suggested filming his actions... I was told I could complain to the manager the next morning but the manager was nowhere to be seen. I did speak to the lady on reception in the morning and asked the manager to get in touch but we never heard from anyone during the next 2 days of our stay. The room itself would have been fine if it was cleaned and there was plenty of parking, but there's not really much to recommend this hotel in our experience. There's also no elevator so bear this in mind if you struggle to carry luggage etc. up stairs to the second floor.
- 5/5
Right place at the right price
- 5/5
Everything was great, people were nice, facility was in great shape and clean.
- 3/5
Everything was clean. The morning free breakfast is just okay. Huge variety but food was tasteless.
- 4/5
This hotel was newly renovated and everything was clean. The rooms are good sized and comfortably fits 4 adults and one child. Hot breakfast is available with lots of options. My only problem was there were no elevators. It is more or less 15 steps to the second floor. It is not bad if you have no mobility problems. Overall, we enjoyed our stay.
- 5/5
👍
- 5/5
Good value for the stay. I would have liked a little more counter space around the bathroom vanity but not a big deal
- 5/5
It was a good room to spend a night
- 5/5
The staff was friendly and the room was clean, spacious, and exceeded our expectations!
- 5/5
Everthing was great. Only issues i had was the soap dispenser were empty in the shower.
- 3/5
I was there for 4 days. Breakfast was to be included, but if I didn’t get there early, the eggs were gone and the pastry options slim. The room had a refrigerator and a microwave but no dishes. The room was clean, but was in disrepair. The floor was collapsed in some areas and the baseboard dropped to the floor if barely touched. The refrigerator didn’t want to open and tipped forward when I pulled on the door. The shower door wouldn’t close all the way because the dispenser for the soap, shampoo and conditioner wasn’t installed far enough inside. Last but not least, I had to leave a day early (paid 5 days in advance through Expedia) and they refused to give me even a partial refund for the night I didn’t stay there.
- 4/5
The staff was friendly and welcoming. The room was clean and spacious. Location was perfect. It is in walking distance to Target and a very quite part of town. It was a great place to stay for a night to break up our long road trip.
- 4/5
I was not fond of the bathroom..no bathtub and only half a shower door which meant water goes everywhere and the water took forever to get hot. Having a sink outside the bathroom wasn’t the greatest either, no real hot water from a tricking tap
- 5/5
Great room. Friendly check in. Close to downtown and highways
- 5/5
The complimentary breakfast was a big plus—there were warm food options, pancakes, and even biscuits and gravy. Great value for the price overall. Would definitely stay here again!
- 4/5
Good location close to the freeway and clean rooms
- 3/5
The food for breakfast was awful- juice machine wasn’t working. But the toast was decent.
- 2/5
Roof was leaking water.... smoke alarm was beeping... people slamming doors and children yelling and crying at night
- 4/5
Family friendly
- 5/5
great service, clean hotel and
- 5/5
The check in was smooth and the staff was very friendly. The room was very clean, quiet and the beds were very comfortable. Overall the hotel was fantastic
- 3/5
We really enjoyed the layout of our suite and the nice fireplace in the living area. However we saw two roaches during our 6 night stay and the shower only had a door that covered half the shower space causing the bathroom to flood with water with every shower. We left a night early and would not stay again, however staff was very welcoming and the continental breakfast was good.
- 5/5
great experience. friendly staff, clean room, nice area.
- 5/5
good price, very clean, nice breakfast, conventient to get downtown
- 5/5
It was great. Friendly staff and clean rooms. Great Breakfast.
- 5/5
We were very pleased with our hotel stay. Airiel, the hotel clerk was very helpful. Breakfast was great and very clean.
- 5/5
Overall experience was great!! There were a lot of holes in the ceilings where light fixtures should’ve been. If they were renovating or needing to replace them then they should’ve blocked the room off from being rented. The main entry doors into the buildings doesn’t look. That was a security scare for me as anyone could’ve wandered the hallways. The covers had stains , I guess that’s to be expected when reusing all white linen. Overall, it was quiet, and smelt really good throughout the halls . Staff were friendly and professional. Some staff were seen loitering outside the main door either before or after their shifts and a guest was smoking weed in the parking lot not sure if the parking lot was a designated smoke area or not but I didn’t like that
- 5/5
This is the cutest Best Western I’ve ever stayed at! Instead of one giant building with multiple floors, it’s split into a few 2 story buildings and it’s nestled right next to a mountain. Plus a Target and strip mall are a 4 minute walk away. So cute!
- 5/5
Nice to have an elevator!😄
- 5/5
Great stay comfortable room very nice
- 5/5
Great place to stay! Very safe and quiet
- 5/5
Very clean ! Nice hotel!
- 4/5
Our bedding was not clean, the vents in room was very dirty 😔
- 4/5
clean, wish the carpet was removed in rooms though
- 5/5
Well kept, clean and friendly staff
- 3/5
Well managed. Decent breakfast. The hotel is however very noisy. It wasn't a thing of where other guests were noisy. That you could hear everyone walking on the second floor when staying on the 1st
- 5/5
This is my fourth time at this property. It is always clean, quiet and the staff are extremely nice. It is also conveniently located across from a small strip mall and close to a few restaurants.
- 5/5
The gentleman at the front desk was pleasant and I dare say, entertaining. The room is quiet, pleasant and comfortable. I love that there are 4 pillows on the bed. .
- 5/5
love it
- 2/5
The rooms were noisy and had an odor. The front lobby was especially stinky with significant perfume smell to try to mask it. Seems like it was a smoking hotel before but not anymore..? Not great. The breakfast was also really rough. Wouldn't recommend.
- 4/5
Very cool building and Separate entrance to room.
- 3/5
Needed a quick one night stay for a road trip (less than a 10 hour stay). This worked for that but would not select for a longer stay. Seemed decently clean but could use some upkeep, other improvements.
- 3/5
Our first room had a toilet that was over flowing. They changed our room. In the second room, I had to have the desk person come up and fix the TV 3 times. It kept losing the signal. It was clean and nice but I would not stay here again.
- 4/5
Nice place! Beds were very comfortable!!
- 5/5
Found this property to be close for our doctors appointments. The room was clean and comfortable. A few requests were met with a smile. We will be returning soon.
- 5/5
Very quiet. Nice breakfast.
- 3/5
Breakfast was sub-par.
- 5/5
Great price!Great location! Great breakfast!
- 2/5
The rooms were very hot. No elevators. Breakfast was limited and no milk for cereal.
- 3/5
When we opened the door omg!! the smell was awful. We ran the fan on the furnace all night. The room looked half updated and half not. Just not up to my standards . Probably wouldn’t stay here again.
- 4/5
Fast
- 5/5
The front desk staff was so kind. The room was clean and HUGE!
- 1/5
Room very noisy asked to be moved but couldnt. Walls paper thin and ppl above is sounded like a heard of elephants . Room 111 right by the hotel desk
- 4/5
If I stay near Nashville again, I would stay here. It’s affordable and close to shopping areas.
- 5/5
Was a very friendly staff after having left I thought I had left my wallet behind and they were kind enough to look in the room and in the parking lot for me they did not find it, but fortunately I did find my wallet elsewhere
- 5/5
Everything is good.
- 4/5
Was very convenient to get off the freeway and back on. Nice room. Very clean.
- 5/5
Close access to the interstate & restaurants
- 5/5
Loved the peace and quiet
- 5/5
Quick travels to Zanies Comedy lounge, safe, clean
- 5/5
This property is easy to get to and the rooms are quiet. The breakfast is first rate especially if you have special dietary needs.
- 5/5
Best experience, will be staying again. Is about 10 mins from downtown Nashville. Staff was extremely nice. The room has plenty of room.
- 5/5
The staff took great care of us. Thank you!
- 5/5
Lovely room and very quiet, clean, & comfortable. Staff was friendly and we enjoyed our stay.
- 3/5
Not as it would seem or appear via the pictures available. The worst letdown was the “gym.” Which was a separate building from where I was staying and it did not “open” until 7am. I need to do my workouts in the morning because I’m in the construction field and my morning start very early so not being able to access a workout facility until 7 AM is ridiculous. Not to mention it’s basically a small size hotel room that was converted to a “gym.” Also, can’t get breakfast till 6am seemed odd
- 4/5
Stayed in a suite. Large, but lacking furniture. Living room was spacious, but only a sofe/trundle bed. No chair(s), place to set drink, when there was room for at least two chairs and coffee table. Had full kitchen, but little dorm fridge and no dishes, etc. Lots of room in bathroom, but np place to hang towel. Walls had highend treatment on them which didn't fit. It was confusing to try and figure what someone was trying to do to the unit.
- 3/5
Very ok..acceptable hotel. Front staff guy was pretty cold and not welcoming at all.
- 5/5
First class!
- 5/5
Spacious and very clean. Sofa is hard and uncomfortable. Needs another comfortable chair. Front desk staff were very friendly. Breakfast bar was very good. Would stay at this property again.
- 5/5
I would choose it again , and highly recommend it
- 5/5
Great 👍 stay
- 5/5
Always a nice place to stay when in Nashville.
- 4/5
The room was very clean. We had a un number of electrical plugs and we had two microwaves, but overall the steak was good. Wish breakfast would’ve lasted longer than 9 AM.
- 4/5
Slight con: No elevator up to second flight. Thin walls and towels could up graded. Overall would come back for a one night stay.
- 5/5
Clean room, quiet, dinnig options close by. Near downtown
- 3/5
The stay was good. The front desk was awesome. However the bathroom was not functional. It only had a show, and that is fine but the door that opens was on the side of the shower head. So you either didnt turn the water on before you get in (and who does NOT do this.) Or you waled under the water. The towel rack was too far from the sower and there were no shelves to put your shower needs. They did have shampoo and body was but who uses the hotel product these days. So it was just not functional. It was clean. But not functional.
- 5/5
Very good value. The room was clean and the front desk staff was very friendly.
- 5/5
Quiet room and comfortable beds. Clean overall. We were provided with all that we needed. Very accommodating hosts. Nice warm breakfast was a plus!
- 5/5
Easy off and on. To I65
- 5/5
Room setup is good for multiple night stay. Did not try the coach bed mattress, but two room setup with bedroom door could make this a nice place for an additional couple overnight.
- 4/5
Good breakfast
- 5/5
Good experience.
- 5/5
Everything was great, starting with the checkin. The room was clean and everything worked. No complaints. There was no bar in the closet for hanging clothes, but since i didnt need it, it didnt matter
- 5/5
I loved that there were several small buildings with a number of rooms in each. It felt more "homey" than a standard hotel room. The room was amazingly large with a living room and kitchenette and then a separate bedroom. It also had a full breakfast. I would stay here again!
- 5/5
Good Location
- 4/5
easy access. clean.
- 5/5
Great people behind the desk. Several restaurants within walking distance.
- 4/5
It is what you’d expect for the money. The room was clean and parking was easy. The walls were thin so you could hear everything going on around you. The breakfast is what you’d expect for a hotel breakfast. It’s about 10 minutes away from Nashville so it beats paying $300 to stay in town
Frequently asked questions about Best Western Brentwood
Does Best Western Brentwood have free Wi-Fi?
Does Best Western Brentwood offer parking?
Does Best Western Brentwood have meeting spaces, conference centers, or conference rooms?
Does Best Western Brentwood have a fitness center?
Where is Best Western Brentwood located, and how walkable is the area?
What's nearby
- Music City Center 8.1 mi
- Nashville Airport 8.2 mi