Super 8 by Wyndham Bridgeview/Chicago Area

power was out for over 3 days and never had any hot water the entire stay

We werent allowed to check in due to power-loss, but they still charged my account full amount and partially refunded me, I didn’t even check in so why was I charged!

Got bit all over my body by bedbugs. Issue is still unresolved .Do not recommend at all!!

Booked a room due to extended power outage at home. Room was small for the price and poorly maintained. Other guests loud and noisy. Facility lost power 4 hours after I checked in. Wound up going back home. Was told room was non-refundable. Nothing more than a cheap motel.

Passable

Exceptional

Very friendly staff at check in. This is a great place for the value. We just needed a place to sleep because our flight was canceled until the next morning. We didnt stay more then 12hours. This suited our needs, its a place to sleep.

.

Nothing I liked I had two nights stay there was no one to clean a room for the second day. The breakfast was so bad I had to go to MC Donald across the street to eat.

The first room they gave me the front of the nightstand drawer was just hanging there, the lock on the door was missing the latch to double secure the door. Moved me to another room where the tile above the tub was open so I could see the drain pipe above, the light fixture globe fell off luckily it was plastic and filthy, dryer plug was missing a prong so I had to go down (with wet hair) and get a replacement, which wasn’t in the best of shape either. Breakfast was only coffee, milk, juice and cereal! Did not feel safe as some of the occupants sat outside and unfortunately looked down on their luck. If I had a choice…would have gone somewhere else. Elevator made a ton of noises and shook when it moved. Garbage cans outside of elevator were over flowing and smelled really bad. When we checked in, around 5pm the hallway lights were off so it was pretty dark but later on they were on. My head has been itching ever since and I’m having it looked at for lice or bed bugs. The gentlemen at the front desk were very nice and helpful. I have stay in all kinds of places here and abroad? But this one…was close to the bottom! The photo of the latch, the piece on the door frame was the missing part on the first room. When I used the shower the plug flooded off…wasn’t attached properly.

Nothing. This property has gone downhill since the last time I stayed in 2023. I disliked how disgusting this hotel is. The rooms are so gross, I physically felt uncomfortable to stay in them. The carpets feel gross walking on them, I laid down sheets and towels to avoid it. The walls have holes and stains all over them. The room smelled very bad too. I will not be staying here again.

Superb

Staff was good and friendly Parking was available Air conditioning was working Need to install new carpet and same for washroom . All I can say if you love clean and good place please opt for other options

Superb

This was a good basic hotel. It appeared to be date but it suited our needs. Their breakfast was not at all good. Very few items. No milk for the ceteal.

Couldn't get anyone answer the door toilet never worked

Rooms are rundown but good for the price

Lots of updates needed all over hotel, but generally clean enough, other than a random white handprint on the bathroom wall and a sticky bathroom floor. Previous occupant's food in the fridge too. Broken lampshade, broken (no) latch lock on door. No amenities - no fitness room, no pool, no lobby area, no real breakfast like other Super 8s have. Breakfast area was really awful -- sticky juice drying on a large area of the floor, dirty countertops, only muffins, yogurt, and cereal for food. Messy and unkempt. Staff are helpful enough, but don't dress professionally (flip flops and t-shirts), and seem irritated when you ask for anything. Wouldn't even program a new key for my husband who returned late at night to find his key didn't work. He was told he'd need to wake up his family to let him into the room (?). Ridiculous We booked a single King bed room for 3 people, b/c it said it could accommodate 3. When I called and found out that there is no pull out bed or cot for the 3rd person, they offered to upgrade us to a 2-Queen bed room for same price. Great! But when we arrived, they made a big deal of it and claimed it wasn't possible without first checking us in to the original room. In the end it was completely possible, and didn't need to be fully explained to us, the customer. Just do whatever you need to do on your end. It was a little exhausting.

Friendly staff.

Did not stay Unsafe environment

Bad

The staffs are great and the price is reasonable. However, the breakfast is not continental as claimed. Actually No warm breakfast, no egg, just basic cereals, coffee, yogurt and muffins.

I stayed for two nights, but this is the worse hotel. When I was looking for it, it appeared to be very clean, so I was in for a huge shock. As soon as I walked in, I got the feeling that I wouldn’t be comfortable. The bed was rock hard and smelled absolutely terrible. Everything was filthy-it seemed like they don’t clean anything properly at all. I will never never return I’m jus waiting for my deposit refund now.

Facilities feel dated. Ok for the price.

We had an issue with our next door neighbors being loud. It was after midnight , and you could hear them through the walls yelling and banging on walls. We called the front desk and told them our concern. I do not know if they contacted them or not.But the noise continued until after 1:30am. The property is a bit run down but for what it was the rooms were clean.

Pleasant

Clean, room doesn’t smell much, no noise, overall good. Some light bulbs need to be replaced. Nice to have fridge and microwave. Bathroom was clean as well but it does get humid there, so get room service everyday. Safe place, plenty of parking. Dunkin’ Donuts 24 hours drive thru right next to the place. Overall a good stay!

Exceptional

Stood there four nights and the room wasn’t clean once I had to go downstairs and asked Man at the desk to clean the room then my key wouldn’t work many times throughout the day then you had guys outside selling drugs wouldn’t stay at this property again

Tv removet

Disappointing

Sketchy hotel, had a sign on the room door advising you not to leave valuable's in your room unattended. Ended up changing there for a concert then bringing all our luggage back to lock in the car while we were gone. Also a lot of sketchy looking people loitering and walking around the property. Good for just a night to sleep if there’s no other options I guess.

Would never go back

I was stranded by the airline and found this place affordable,clean and very helpful staff close to lil plaza and gas station I highly recommend staying here if you're flying into Midway definitely a ten in my book

Not enough breakfast

They didn’t check us in because supposedly they had a 100$ security deposit they poorly mentioned

When we checked in for our room, that wasn’t cleaned properly. Even the bed sheets were not in good condition.

Canceled room. I had no where to go

Do not recommend this place or Expedia in general. The hotel canceled my reservation 1 hour before check in because they said Expedia overbooked them 14 rooms and when I talked to the Expedia agent and the agent called the hotel the hotel worker told them that it was because I had an invalid card on file for the reservation when the card was not invalid. Overall do not recommend staying at this hotel and would look at other options on different websites.

Nothing First room, TV, lamp, and phone all broken and innoperative. Moved to second room. Bedspread had a big black spot, as if black liquid dried on it. Sheet underneath had a large black smudge, like makeup or something all along the cuff/edge where my face would be. I had to ask for a new spread and sheet and make it myself. I didn't realize when I booked it was the same hotel. But last year, I booked an upgraded, more expensive room. I was given a room with no TV. I demanded another room. Several things didn't work. I requested a refund, got the refund, and found a motel nearby on Booking.com from their parking lot. Two weeks later, I was informed I owed the cancelation fee and they were going to charge me. It would have really hurt me. I had to frantically get on with Booking.com to try to stop them. All Booking.com would do is put me in touch with the hotel. It was a different office than the one charging me. It was a mess. It took a lot of effort and worry. But I wasn't charged. Stay away from this place. It's truly a dirty, run-down s**thole.

The front desk personnel and the cleaners were pleasant. The property is close to several dining options. The beds were comfortable. The finishes are so tired at this property. Our door was had a piece of veneer screwed around the perimeter, probably from all the damage done to it. The locked worked, but if someone wanted to it would have been easy to kick in. The towels were clean, but had stains on them that didn't bother me but may bother the next guest. The parking lot was in poor condition, but I understand how expensive it is to replace. Should this property ever be fully remodeled it will be a diamond with it proximity to so much.

The front desk personnel and the cleaners were pleasant. The property is close to several dining options. The beds were comfortable. The finishes are so tired at this property. Our door was had a piece of veneer screwed around the perimeter, probably from all the damage done to it. The locked worked, but if someone wanted to it would have been easy to kick in. The towels were clean, but had stains on them that didn't bother me but may bother the next guest. The parking lot was in poor condition, but I understand how expensive it is to replace. Should this property ever be fully remodeled it will be a diamond with it proximity to so much.

Very good location, great people

Towels have holes very brown. Wash cloth in a made bed. The worst place ever

Check in was at 3. We got there around 3:20 our room wasnt ready so they put us in a smaller room. Bedding was dirty. Hole in the bathroom ceilings. Just discusting. The "breakfast" was yogurt and cereal. Do yourself a favor and book else where.

They canceled my room when I got there they said I canceled reservation! I am leaving booking Canceled room. I had no where to go

Location No face towels and the room for the second stay there

No face towels and the room for the second stay there

Good

None; will never book again. My first time trying Super and never again Very dirty

None; will never book again. My first time trying Super and never again Very dirty

Inconvenient when you can’t even talk to person at desk because they are that mean

Nothing First room, TV, lamp, and phone all broken and innoperative. Moved to second room. Bedspread had a big black spot, as if black liquid dried on it. Sheet underneath had a large black smudge, like makeup or something all along the cuff/edge where my face would be. I had to ask for a new spread and sheet and make it myself. I didn't realize when I booked it was the same hotel. But last year, I booked an upgraded, more expensive room. I was given a room with no TV. I demanded another room. Several things didn't work. I requested a refund, got the refund, and found a motel nearby on Booking.com from their parking lot. Two weeks later, I was informed I owed the cancelation fee and they were going to charge me. It would have really hurt me. I had to frantically get on with Booking.com to try to stop them. All Booking.com would do is put me in touch with the hotel. It was a different office than the one charging me. It was a mess. It took a lot of effort and worry. But I wasn't charged. Stay away from this place. It's truly a dirty, run-down s**thole.

Nice

Absolutely nothing. Please do not let people book here. Staff in the lobby making threats over their pay, ants all over the room, disgusting carpet, mold in the bathroom, hearing staff be berated like dogs, and mold on the cabinets where “breakfast” was served.

Absolutely nothing. Please do not let people book here. Staff in the lobby making threats over their pay, ants all over the room, disgusting carpet, mold in the bathroom, hearing staff be berated like dogs, and mold on the cabinets where “breakfast” was served.

There is no luggage storage available to leave bags before check-in time.

The bathroom was not cleaned prior to whoever used the room before because the toilet had hairs on it and the toilet paper roll was basically gone. Weird stains on the floor and door was chipped and there were several objects in room that had loose parts like falling apart. Bed was comfy, walls are NOT sound proof because couple next to me was being very loud at night…. There is AC, WiFi, parking, a McDonald’s and dunk in nearby which was nice. I didn’t see a single house keeping worker during my stay but I could have just missed the cleaning hours. There is 24 hour front desk service. Seems like a place that truck drivers stop at and I can’t say I saw a single female in the hotel I only saw men.

Good price and convenient location N/a

Close to job I was working at. The ceiling had a hole cut out of it exposing pipes. The room was terrible.

N/a

The ceiling had a hole cut out of it exposing pipes. The room was terrible.

Bad

Parking was free. :)

The room was clean the staff are great but they need a better breakfast.

Room was not clean. Found a small toy dinosaur toy on the floor behind the door, along with two eyelash extensions, so clearly the floor had not been cleaned/vacuumed. Room smelled okay, but the hallways and elevator reeked of cigarettes. Only decent part of the room was the shower, which was actually clean and had good water pressure and temperature.

Overall the property seems a little rundown our room had holes in the wall from where one of the headboards was missing , the lamp would not stay on something seemed to be wrong with the connection to the bulb , the security latch on the door was broken . It lists that there is breakfast but what they mean by that is a couple of prepackaged danishes and very watery juice from a machine. The staff were pleasant when we checked in and checked out. Again if you're just looking for someone to sleep it wasn't bad just don't expect anything spectacular.

Bad

Disgusting hotel nasty. I have to leave the hotel. I was just there for two hours. People were fighting smoking everywhere. One of the worst hotel I have ever seen in my whole life.

The location was close to what we needed Staff was rude, our toilet did not flush had to ask multiple times for someone to look at it. Beds are really small.

The location was close to what we needed Staff was rude, our toilet did not flush had to ask multiple times for someone to look at it. Beds are really small.

Yes

Good

THESE PEOPLE ACTUALLY OPENED MY HOTEL DOOR TO ALLOW SOMEONE IN AND ROB ME - BEWARE !!

I did not get my deposit back, lady say that the blanket was left with some kind of stain... What you spect after two day using the same blankets, the same bath towels, just so you know they are supposed to be dirty and needs to be washed... Ladies uses makeup, creams and perfume that stays in the blankets... Never come back to this hotel... I don't recommend to anybody to use it

It's high on the list of the worst motels I've ever stayed in

Morning food is so lacking we went up the street to IHop. Don’t stay here

Rooms are only cleaned ever other day Our room needed staff to let us in

This place is a trash...need a lot to improve is the worst place i had ever stay...never come back

The clerk barely said two words to me when I checked in. The elevator was so jerky and the door started opening before it stopped on my floor. I stepped off the elevator and there was a pile of trash sitting right outside the door. I went into my room and flipped the blanket back and there was Mouse poop in the bed, between the sheets. I went back downstairs to ask for a new room and he acted like I was inconveniencing him. I was given a room on the third floor, there was another pile of trash sitting outside the third floor elevator. When I went in my room the carpet was so dirty I didn't want to walk on it barefoot or even in my socks. There was no washcloths or hand towels in the bathroom. The lamp by the bed didn't work because the grounding plug had been broken off in the outlet and nobody bothered to fix it or replace it. The security lock on the door was broken. I have never seen a more disgusting hotel.

And the center desk didn’t do anything. They mentioned they have breakfast but they don’t.

The man at reception was very responsive and professional. Everything worked as expected, although the microwave in the room seemed to be low power. The bed was comfortable and heating worked well on this cold day and night. The room was plenty large enough and everything seemed clean. I would have liked a coffeemaker in the room but I had access to coffee in the lobby.

The man at reception was very responsive and professional. Everything worked as expected, although the microwave in the room seemed to be low power. The bed was comfortable and heating worked well on this cold day and night. The room was plenty large enough and everything seemed clean. I would have liked a coffeemaker in the room but I had access to coffee in the lobby.

Yes there were shops nearby and the air conditioning did keep the room cool

Poor

Very good

One of the most sketchy rooms I've ever stayed in! Holes in the wall. Broken lock on the door. TV choices were very limited. Could even watch local channels like CBS or Fox

Everything worked employee are very nice

Did not like it took about 40 minutes and 5 phone calls for someone to come and check me in The room was not clean hair on the bathroom floor and the floor sticky, stains on the sheets, blankets, towels blood on the side of the bed.

The rooms were smelling. There was no breakfast, except for coffee and pastry. I will never recommend this property.

It worked well

Fridge

Beautiful room

Just OK! A place to sleep and cheap!

I, Stephen Tweedle, stayed in room 201 on Sunday night March 8, 2026. The hallway leading to the room was extremely dirty, with dirt and stains on the brown carpet, along with trash on the floor. The room 201 smelled like smoke, even though I paid for a "non-smoking" room. The bed mattresses need to be replaced, as they are smelly and not very comfortable to lay on. There are no hangers for your clothing. The bathroom still needed more cleaning. There is no toilet paper holder for the roll of toilet paper. The vent/fan in the bathroom does not work. The next morning, breakfast was horrible. Watered down coffee and cheap gas station pastries. The juice in the machine tasted spoiled. The employee at the desk was far from helpful and he seemed to be in a rush to get back to whatever he was doing prior to my arrival. I and my fiance requested to speak to management, but the clerk said they are not available. An email was sent, along with two phone calls, but management still has not responded. Today is Tuesday March 10th. This was my very first trip to Chicago, and to this hotel. I will never return here again to this hotel. It's ridiculous. Employees need customer service training and management needs to practice accountability and respect for guests.

Room was ok. Sheets were dirty upon arrival. Deadbolt on door was snapped off.

There was trash everywhere when we got there and the bathtub was dirty and the room overall was like the housekeeping didn’t bother to clean.

Great

Not the most ideal of places if you're looking for luxury but it's suffice for a night or two. Decently comfortable beds, clean enough sheets and pillows. The front desk staff were nice and friendly so that's a plus.

This staff acts like they really don’t care about the hotel or their guests.

The staff was nice and it was quiet It was difficult to use the bath plug for a bath

Lack of flexibility with staff

They have lots of parking and I think they have continental breakfast as well. But I’m never up lol.

the rooms sink was over floaded and the toliet and they had workers working all morning really early which was uncalled for. i would really think i am deserving of a refund. can you please helpi also have picture

Room was not very clean and overall the hotel upkeep has been neglected. The elevator was really grimy and dirty. The front desk was rarely attended and it took waiting a long while for someone to show up to help. At least the sheets were clean and the mattress wasnt too bad.

Everything, staff, room, price, beautiful Perhaps deals for returning customers who return more often than others. Maybe allow smoking 10 ft from property or something similar

The rooms are falling apart the staff was fine but the condition of the room I had was not good at all. Things were making noises it was loud, there were disturbings where police were called. I'm grateful overall because it gave me a space to stay but it needs work

Thank you.

Good and clean

My room was great the service was great as well but there need to be actual continental breakfast not just cereal and danish with oat meal packets and water downed orange juice and apple juice , you guys have to do better with the breakfast . You need some real food served hot like sausage eggs at least with fresh hot bacon toast

It looked like the bed sheets were not changed as it had some pretty gross stains thankfully we always bring our own bedding , the bathroom also had stuff on the floor including hair in the tub. I booked the room a week in advance so it’s not like they didn’t know we were coming as we also came in late at night. The lamp in the middle of beds bulbs were out . We only slept in it as we were just on a day trip . I’m so glad I’m overly prepared as I also brought disinfectant spray. Probably won’t stay again at this location .

No key for room entire stay. Tub water came out black at first. No housekeeping due to door not able to open. Would not allow my drunk fiance to enter room. Horrible service

Norm

Good

Wrong room at first in the next room we got put in the door was peeling like a banana

Great Rooms And Service and the House Keeping Does a Great Job Every Day Making Sure Rooms Are Clean

The room was dirty and the staff was rude there was not a breakfast The worst experience ever

I didn’t like anything it was dirty, not clean at all It was dirty. We couldn’t find a shampoo. We stay two nights and Divorce experience.

The room is clean. The front employee was friendly and helpful. I dont know about the white guy in 3rd shift, he didnt say a word when i dropped off my key

Yes

There was an additional $100.00 fee I was told about at check in, not a regustration. I didnt have this amount of money and feel misled about the total cost. I could not stay and want a refund of the initial charge.

Wasn’t able to make my stay

Good

Yes

Very nice to me and my daughter 100 deposit I stayed at the one by south by the airport which was worse then this one and they didn’t require I 100 deposit

Satisfied with the room.

So poor

When I first checked into my room the small fridge wasn't working and making noises. The staff just told me to unplug it and plug it again but it didn't work. I had to go to the front counter a few times because first my key card didnt work. The 2nd time was the fridge being broken and making noises. Finally the 3rd time was to get the room changed which he did but was going to change my room but was doing this with a upset look and did not apologize or say anything to me . I had to call around 12am because the person next to me was having guest and music was really loud so I could not sleep until I called front desk and had to call a few times because it would just ting with no answer finally someone answered afyer 15 to 20 rings so I could complain about the noise . At around 1230am the music finally was lowered or turned off and I could go to sleep which the bed was alright and shower was somewhat clean as there were 1 or 2 hairs up on the wall of the shower .

My son is having personal issues. He needed a place to relax away from home. Super 8

Room felt neglected, holes in the wall, shampoo and body was dispensers were empty, old furniture and wore out carpet, breakfast was store bought stale honey buns, there was oat meals packs but no milk, don’t wast money here, simply awful, I don’t know why Wyndham doesn’t check their franchises.

Didn’t really have breakfast, the bed was alright but the sheets and comforter had stains on it. The bathroom had no toilet paper in it, and no tissues either. At least it smelled clean, don’t know if it was actually “clean”

There are better options

Its ckean but missing soap bars and toilet paper

Room was clean , place was nice ,but breakfast was nothing but cereal an packaged Danish

Room had a bad smell when u walked in and breakfast was the worst no hot food just cereal

When I calmly asked to speak to a manager, the male staff member became rude and told me to “get out his face.” That is completely unprofessional and unacceptable, especially when dealing with a parent and a sick child. We were threatened with eviction over a disputed towel fee, with no clear policy shown and no attempt to resolve the situation reasonably. Accidents with children happen this is normal wear and tear for a hotel, not grounds to treat guests like this. I felt harassed, disrespected, and unsafe. If you’re traveling with kids or expect basic customer service, do not stay here. I will be escalating this to corporate.

Rooms are not clean smells

Great and friendly staff.

It is ok to stay for day or two

It is ok to stay for a day or two

Came out to visit from for Christmas stay was comfortable and convenient, thanks for the last minute reservation

Sucio

Ok

It’s good stuff, but the noise was too loud from everything because the isolation wasn’t good.

Clean and acceptable

Room and food

The bed linens & towels were clean. the phone didn’t work & there was no hairdryer attached to the wall. The staff found another room for me. The second room the phone worked, and the hairdryer was there. However, the carpet was stained, walls & furniture were scuffed & chipped. There was an iron but no ironing board. The microwave cord didn’t reach the outlet and I had to move it to plug it in. The ceiling light/fan in bathroom had no cover. I wouldn’t want my brand to be associated with this property. I have photos & will send if you provide instructions.

The room was clean but the night staff Adam was very rude I would not recommend anyone to stay there

Me and my family didn’t sleep well do to itchy sheets all night. What I did like about the room great amenities.

Room wasn't clean, elevator out of service and only coffee machine and old biscuit bar are available for the breakfast at the hotel entrance

This was such a pleasant stay. Nice comfy bed. Clean room. Quiet. Nice desk clerk. It was our second time staying here. We look forward to our next stay!

Rooms had items left from previous guest. No breakfast.

Room wasn’t vacuumed or dusted upon arrival, numerous garbage bags in hallway, multiple drug deals happening in the parking lot, felt very unsafe. Ended up checking out by 8pm after coming back from a funeral visitation.

On my last day, I've had enough and invited the person that was at the front desk. I showed him the towels that were laying as a mountain for days in the bath, the overfilling trash cans, the non-vacuumed floor. I was frustrated and he raised his finger, got out of the room and threatened me by saying: "Do NOT talk with that tone with me. Don't you dare raising your voice at me. I am NOT the manager and this isn't my job." I was surprised and asked him "Are you serious? you represent the company, you are the only one here, I am going to complain to you." He dismissed me saying that I can talk to the manager in the morning. In the morning I left without saying anything

Not many choices for breakfast. Rooms show patch jobs on walls and other fixtures performed poorly. Bedding looked old. Not enough towels/wash clothes. Tub was dirty

No to bad but something mist be improve like cleaning rooms and some could be remodelwd or fixed ....according what ive seen in rooms ..

This met all the needs we had

They're charging us for not staying there because they were not pet friendly.I canceled my reservations and they're still charging me

The staff was friendly. The bed was comfortable. The TV didn't have a number of channels listed on the guide. The bathroom tub was a little stained. The chair in the room you could tell was bent somewhere and not completely sturdy.

This was a very small hotel which I didn't mind, but some of the items in the room I stayed(317) need a(n) upgrade/replacement...like the desk chair, the smoke detector, the bed frame and the entire carpet in that hotel. Overall, the room was cleaned and didn't have any bad smell. I appreciate that it has a microwave and a refrigerator. Not much to watch on the TV, but I didn't really care. The one thing I really did not like was the metal framed bed. It is slightly bigger than the mattress. When I first got in the room, I kept hitting the left side of my leg which caused a bruise. The front desk staff was friendly. "Continental" breakfast is what you'd expect it to be, quiet neighborhood, and had enough parking. I didn't mind my stay cause there are way worse hotels than this.

The guy at the front desk always so kind and polite. Not the white boy though.

The room security lock was broken and the T.V. Pass channel 33 never worked. Could not feel safe at all. I’m a man BUT if it was a lady she would not felt safe.

Frontier Airlines sucks

it was a good stay better than I honestly expected

The hotel was affordable and clean

I was there for our bachelor party and have been double charged the deposit and still have not seen the money returned

I would recommend.

Nice, clean place.

Good thing we only were staying one night.

The room was clean and the front desk personnel was very friendly and attentive.

Bed was bad….felt like I was sleeping in a taco

Room was dirty and needed major repairs

It was no breakfast just cereals.👎

I made the reservation. They charged me and the MF in the front desk didn't respect my stay. I want my money back

Room smells terrible, not clean at all, towels smell bad, breakfast is terrible. This is by far my worst hotel experience

Bathrooms need attention horribly! Shower head came in and out of the wall when turned on all around bathrooms need redone.

Had an early flight out of Midway and was looking for an affordable stay nearby. Staff was very pleasant. Hotel shows it's age and several items in the room could use repair or replacement. Room had an odd smell to it. Otherwise the room was clean as was the property. The mattress was very cheap feeling (loud and not very comfortable). Can't comment on breakfast as my flight was early and had to leave before serving time. I wasn't expecting much for the price and it suited my needs for the night. Not saying I wouldn't stay here again but also wouldn't rush back to it.

Good

Friendly staff, easy check in, fairly clean

Sttaf herrible

It was conveniently located and walking distance to certain stores and restaurants. I wish they had more selections for breakfast continental.

You get what you pay for, but it seems like the place is understaffed. I had issues with my room's toilet that I brought up to the front desk multiple times. It was never resolved, and I don't know if that's because staff never went up to the room despite the front desk saying they'd send someone up or if the toilet was just unfixable. Other than that, nothing super notable.

Ok hotel. It has clean enough rooms. Very basic, no frills, but it is across from a McDonald’s so you can get a breakfast there.

It was cool for the price

Refrigerator was not working. Staff didn't fix it even though it was reported.

We liked the beds. The room was clean. We felt at home!

The front desk clerk clothes was dirty and he wasn’t welcoming. Overall I loved the hotel vet clean and reasonable

Instead of resolving the problem or offering a proper refund, Expedia offered only $40 for the complete loss of my booking. This is unacceptable for a trip that was entirely ruined and for accommodations that were clearly not as described. I expected better from Expedia in protecting customers from uninhabitable properties. I hope they review their standards and refund policies so future travelers are not treated this way.

Room literally has a lamp to cover some drywall rubble. Remote has no battery cover and is not easy to use from wear. One of the outlets is not working. Thankfully bed is clean to the eye.

Decent enough

Will not stay again. There was no intercom to ask us to leave when someone pull the fire hose or something.

First of all they charged an extra $100 deposit. I was not happy i had just got off my flifhflight

Quiet clean convenient

Very dirty . The sheets were not clean. The hotel itself was not clean. The staff were not extremely willing to help. The room keys and elevators did not work. The outlets inside the room also did not work. $100 fee was charged for deposit that I have not received back. The breakfast area was not clean and there were no plates and eating utensils readily available. Over all horrible stay.

The property is located outside the city and within 20 minutes of Midway Airport. Since my flight was leaving out of Midway, that was the best thing about this property. I checked in on a Friday night and the man working the desk did not even have the courtesy to speak beyond asking me if I had a reservation. I'm sure he only asked me that because there was a handwritten sign saying "No rooms available, Sold Out." After that, he went mute, he literally looked at my ID and gave me my room key. That was not a normal experience, no welcome, no greeting, not even a quick logistical rundown of where the elevator was located, etc. To make matters worse, the water in the tub/shower did not come on. Thank goodness the toilet and sink's water worked just fine. Since I was only staying the night, I suffered through. Needless to say, I do not recommend this hotel.

Key problems

For them to have Roaches and up-charging is diabolical. I had to change my reservation due to flood warnings where I was coming from Someone said to me ( Yes they’ll change my reservations) then when (Expedia) called they wanted to upcharge me, then stopped answering the phone all together. I was out $150, they didn’t want to work with me nor wanted to give me my money back. So be careful booking with them, they have roaches

This hotel is outdated and in terrible condition. Our room smelled of Marijuana and the door had to be slammed in order to shut it. Beds were extremely uncomfortable and shower had mold in it. Not sure when the last time the carpet had been cleaned or vacuumed. The lighting was very dingy and room seemed dark. Didn't stay for the breakfast, but it didn't seem like they had much when we walked through the very small area. There is a Dunkin' Doughnut and McDonald's close!

This property was not upkept. The worst part was that we realized we were provided a room that did not lock. One night when we arrived we leaned on the door as our hands were full to get the card key out and the door swung open. We thought to ourselves did we not close the door? So we closed it shut and pushed the door open again and the door opened with no key necessary. We spoke to the manager who stated they apologized for the inconvenience that there was nothing they could do but watch through the camera to make sure no one walked in on us at night. We asked for a different room and they said they could not provide one. The next day they attempted to fix the door but failed and now the door could only be opened with a manager key. The manager apologized and stated our stay would not be charged due to inconvenience and provided us a discharge invoice with a $0 charge as we had been staying and leaving our belongings in an unsecured room. After a week I noticed orbtiz never made a refund of my stay so I reached out and orbtiz reached out to the hotel which they stated that they never offer refunds per their hotel policy has a no refund policy. So not only does the hotel offer unsafe service they are deceitful when trying to resolve issues with their customers. I would not recommend service with this hotel.

Unfortunately, our experience was below expectations. The cleanliness of the hotel left much to be desired. Our room, including the carpet and bathroom, had a noticeable smell of dust and humidity. Breakfast offered very limited options, making it an underwhelming start to the day. Overall, we were quite disappointed with our stay.

Clean

Nice

Beds were way too small, rooms were small.

They charged me 100 USD for a security deposit and they didn't return it to me.The room was fine, and the service was good.

Close restaurants and gas stations with a 7/11

The stay was okay. There were stains on sheets and towels, room overall did not feel clean. There was a dead beetle on the floor of the room.

Free breakfast was nice

They were very accommodating

I like that this property was quiet. It was nice and cozy, the bed excellent! My room’s window face the street, across was McDonald’s. I liked the feeling of being away from home, but at home. I am humble and would different stay here again requesting this room.

Property was clean and quiet and staff accomidated my reqest for first floor room by upgrading me to a king size room without an extra charge. Breakfast was wonderful everyday.

Its okay for just a night or two. Needs some upgrading

Everything was clean and quiet. Staff was friendly. Breakfast could have been extended to 10 am.

Great front desk help

Nice place

Na

…

Tiolet needed work. Still waiting on security deposit to be refunded

Clean and quiet

Propery was clean

Hotel smelled, bed was uncomfortable and small

Its okay service.

We only stay here do to location

Very good option. Just towels are like sandpaper but everything else is good!

Room seems to be clean. Property is tired. Bed is firm but comfortable. Very basic.

Breakfast crown small room

Everyone was super nice

The receptionist lady is not that friendly

Nice

The check-in was quick and the rep was friendly, but the room was lackluster and dated. It's in desperate need of renovations. My door wouldn't shut properly without a lot of effort. Appears it might have been kicked in at some point?? The carpet was so old and had numerous stains. My room was above the front entrance and every time someone came through the front door, I heard it bang closed. The street noise was obnoxious too, so make sure you get a room on the back side. I booked this room last-minute due to its proximity to Midway airport. If you're needing a "sleep-cheap" near Midway, then it's ok, but don't plan on getting a lot of sleep. I'm sure it's rare, but a firetruck under your window isn't a fun alarm clock. Oh well, i made it to the airport in time and avoided Chicago's rush hour traffic, so not a total loss, i guess.

Some areas could be a little cleaner but other wise, we enjoyed our stay

Everything was good.

Very clean , comfortable room.

Perfectly decent room. It's old. But everything was clean, the bed was very comfortable, and the water pressure in the shower was awesome. Ordered from Durbin's per the room menu and it was good as well. Continental breakfast is literally toast and yogurt or cereal. Waffles didn't work. Nothing special. Just a decent room for a night's stay.

We cancelled due to car crash and was still charged for room

Rooms was not cleaned, until we asked for it to be cleaned, on the second day. TV in room was broken, complained to the manager on duty, but was room was still not fixed.

The staff was super friendly and courteous!

I need a refund, as soon as I got there and saw the room I left and asked for a refund. I still have not gotten it!

Great place to stay

I reserved my room before I got here, when we finally made it we got checked right in and got our keys in no time. They have friendly, easy going staff. The staff put my baby birthday cake in their fridge because the one in my room was too small for the half sheet cake. It’s clean here and the air is fresh. I would be glad to stay here again and I would most definitely recommend everyone to come enjoy a stay also, I know they wouldn’t regret it.

We still haven't gotten our deposit back, tried calling them, keep getting disconnected. Our door looked like it had been kicked in a few times, lights flickered, zero water pressure. Just wasn't what you'd think you'd get for the rates we were charged on top of a deposit.

Affordable compared to other hotels in the area. It was clean which is the main concern of mine.

Door lock was broken, the shower wasn’t clean.

Safe and quiet place.

Clean and professional establishment

Night shift recepcionist was inexperienced and inconvinenced staff..He made us wait long time and he made mistakes as wrong 1 bed room instead 2 beds..and then gave wrong keys..and blamed us we could not open the door

Great

Check in and the they told me after I paid that the water was not working

Decent place to stay for the price. Our room was loud however as it was close to the elevator so there was a lot of foot traffic and banging noises. Otherwise the fridge and microwaved worked and the room was clean.

This is my second time staying here and didn’t get my deposit back

The place is decent. It’s close to everything.

Our stay at Super 8 by Wyndham Bridgeview/Chicago area was wonderful. The place was clean and quiet. We love the free breakfast; there were many options to choose from. We especially love being able to make our own waffle and boiled egg. Both morning and evening desk clerks were friendly and very accommodating. Cleaning staff was also very nice.

This is my second stay...Nice staff always professional... Highly recommend 😎

Very well kept and cozy Hotel!!

Good

Bed sucked

I could tell the property had been renovated based on the carpet in the hallways. I think more attention should be on updating the bathrooms. The walls above the shower have chipped paint that could easily be redone. The toilet is way too low for the average guest as well. There were 4 packages of decaf coffee and none of the regular coffee. But overall the stay was ok. I slept well.

Showering it was a foreign hair or hairs on the towels blond! Looking forward for a total refund, plus it was $100.00 deposit required clerk explain to me that Expedia has it in small writing on their contract.

They need to renew the beds

Great and affordable!

Did not let me check in

Good customer service

All good.

Person next door kept playing very loud music

3 star

Nice place and safe

I stayed there Thursday, Friday as well, the TV was a issue, dark screen and blurry. Outside of what I've mentioned things were great. Staff was very pleasant, also the location was very convenient for me

Y

Las camas con muy mal olor no se podía dormir la señora del recibidor muy grosera habían unas personas q no hablaban inglés y la señora no quiso hablar en español aún siendo mexicana porq hablaba con los empleados en español y con el cliente en inglés sin ellos entenderla tuvo mi niña q traducirle porq sencillamente ella no quiso ayudar no recomiendo este hostel a nadie

Clean & friendly staff