Suburban Studios Charlotte – Executive Park

Room needs maintenance badly, from leaky toilet, dingy towels and sheets, and the furniture is wore out . Didn't use stove because there wasn't any pots or pans. Who travels with cooking utensils? But If you plan to stay here please bring your own iron board, sheet set, pots, a broom and mop...don't forget the Lysol spray.

The bed was horribly uncomfortable, and everywhere I looked there were notes. This is how much they will charge you for towels (made me scared to even shower there). Do not put anything in the trash cans. Like seriously, isn't that trash cans are for? Vending machines didn't work. Couldn't wait to leave this morning.

Only the area The rooms wasn’t as clean.

I didn't like the extra money trying to get out of me

These people are fraudulent. Don't do it.

Everything

Nothing It’s smelled terrible and it wasn’t anything like the pictures

The room was dirty and they won’t give you any extra blankets or pillows and the blankets are so thin I had to buy my own

The employees were rude and the cost and how after 2 am they charge you to come open the door and then the 50 deposit fee!

Smoking smell everywhere

The landscaping out front was filled with weeds, there was the smell of weed in front of the hotel every day, the bed had some type of sheet that was supposed to be blanket, I got 2 of the flimsiest pillows I had ever seen, the floor in my room, and especially the bathroom, was just gross. I walked in after the cleaners were there and they left a pool of water in the middle of the floor so I used one of my towels to mop up the excess water and the towel was filthy after I was done drying the floor.

Not good at all Management is slow processing info about 30 minutes to check in with a reservation

it was spacious a lot of people standing around outside, the towels were dirty the sheets had stains the hallways smelled bad.

Smelled awful very dirty people smoking in front area

not really much bed was uncomfortable, there was a cockroach in my room & all i got when i told staff was “oh sorry about that”

The room was spacious. The bed was very uncomfortable. The towels that were in the bathroom had strings of hair on them. “Assuming from previous guest”. The room had a bad odor, we had to contact the front desk for a bottle of air freshener. The police was called out around 2am because of a domestic dispute. WiFi is horrible to say that area service is really bad. 3/10 would not recommend. I read a lot of the reviews prior to booking and the reviews feel impossible to see.

It was a 50/50 experince not sure if I will return

The room is very cozy and has what you need, all for a good price. The staff are also very friendly and nice. The area is rough though, so the room has a bad smell of cigarettes and old sweat from previous guests. Putting some air freshener in the room might fix that problem.

Receptionist was very helpful in helping us be the most comfortable. The area was clean with the fridge which we needed for our snacks for the night. Check in and check out was smooth. The area feels a bit sketchy but the staff does their best. I’d not stay here if you are traveling by yourself. Affordable stay solid 6/10 but I give 5 star for our interaction with receptionist Danny. Thank you for your help!

The bathroom did not seem to be cleaned before my arrival. There was hair and two bars of soap in the shower from other people. The staff also said my room number out loud in a busy lobby and asked if I was alone which is a safety issue.

I like everything over there

We didn’t end up staying because it was so dirty and not in a safe area

Kitchen prices and location People don’t travel with kitchen appliances. Should have been included

I did not like anything but the location. They dont even have a lobby washroom? I had to kill 3 or more roaches and ended up cleaning the room myself to feel comfortable. I was disappointed with the overall setup. The constant noise at night, dirty washroom, dirty mattress and cover. thank God I brought my own mattress protection. It was a mess. Then to make matters worse we were called to the desk asked to give positive reviews. We were told to stay there and write reviews which we did not agree with. I told the manager but was ignored. Not even extra towels when asked and the towels and rag provided were stained?

Room was very clean and nice. Staff was so friendly and amazing. Very helpful.

EVERYTHING WAS DIRTY!! Room smelled like cigarettes the entire stay. I still feel sick of my stomach. There's even cockroaches. Terrible place

Additionally, the place seems to be like a homeless shelter!

Closed

Hotel is terrible and the staff is very rude and they over charge and charge for anything and everything . They ask that you buy your broom and if you book more days and want to stay in your room fee .roaches and unclean rooms . It’s family owned so if you write a bad review they will question you about it and try to get you to change the review but it’s really nasty but if u have to stay there or shelter guess it’s better than that

Well 1 staff has been great and very pleasant which was Danny if I recall right but besides that I would stay somewhere else for many reasons. I don’t want to say too much because I’m still at this hotel until Thursday.

Spacious rooms with excellent amenities like kitchen, microwave, TV, free Wi-Fi and double door refrigerator and Free Car parking. Guest laundry is available and Vending machines for snacks and drinks. ESPECIALLY GREAT PRICES Rooms are busy all the time even on weekdays also.

The kitchen set up part was up to date The bathroom was dirty stain . The shower curtain ewww had blood stains . Towels dingy ughh please do better

Not a thing Pretty much everything

Police

Front desk staff did great job and room also good with new furniture clean everything

The staff were diligent in their duties. Very professional ! ? The basic DISH TV , no premium channels. But .... the flat screen was awesome.

Parking was safe

The room was disgusting

Front desk clerk is rude no customer service skills at all. No ice machine or cups in the room. Just horrible establishment overall

The staff member and hotel conditions then being in the cold in middle of night bc fire alarm

Please know there were vagrants/homeless people around the area. I felt very unsure of the area for me and my pet. I stayed at Extended Stay in Chantilly, Va the night before and was uncomfortable with that location but this area was very concerning. I had to pass on the registration I believe I paid an extra $9.00 in my original request just in case I had to cancel. Please comment. Thank you

Need fluffier pillows.

The room was clean but it didnt have the bench in the shower like it showed in the pictures for the handicap room, blanket was paper thin, has a kitchenette but no dishes, noisy, & the front desk guy was hitting on me & wouldnt stop looking at me like i was a piece of meat.

2) no utensils on the “kitchen” 3) hot water was warm at best during the entire stay 4 floors were sticky

Clean room

I didn't actually stay here they refused me I keep telling you that

Yes

For the price, I guess it’s an acceptable option. A place where a receptionist is hiding behind a bullet proof glass is not where you want to stay in Charlotte.

Yes

Front desk staff is extremely rude. Planned on staying a week while waiting for my house to be ready to move into and checked out 24 hours later. Rooms are hardly cleaned they change the sheets and wipe down a few things but clearly not cleaned thoroughly. Roaches on the second floor. The hallway smelled like a mix of curry and weed. Very noisy at all hours and doesn’t feel like a safe place to stay.

Bathroom toilets was dirty and the cover on the beds was like paper thin. Overall it was quick to check in front desk clerk was helpful and nice.

The staff was great, all the amenities you could ask for, nice clean place

Feels a little sketchy

It’s very spacious. However, there was a cockroach in the bathroom. Bathroom floor was dirty could be cleaner. Pillow was so flat, I don’t know why they’re using it. I was not comfortable at all.

Beds need a bit of work for comfiness, add fluffier and more pillows but otherwise, great cheap hotel and has ac

THEY WILL TURN YOU AWAY BECAUSE THIS HOTEL AND ROAD WAY INN , ARE GATE KEEPING HARD WORKING PEOPLE FROM RENTING TO THERE ESTABLISHMENT WITHOUT AN HONEST REASON!! ** DONT RENT FROM. THESE GUYS!!**

The location was fine. The room a bit old and no coffee maker. Seems like a place where transient workers such as construction or labourers stay for extended periods of time. Would not recommend for casual tourists.

It was restaurants in the area and they didn't have anything to cook with so we had to spend money eating out could've save money by cooking in the room.

Room was very clean and manager was amazing and the kitchen was good as well bed was very noisy throughout the night

Full Kitchen with all the appliances and lots of washers and dryers

The set up was shocking and quite delightful

Bad

Staff was excellent!

I am a flight attendant who lives in hotels for a living and this location was hands down the dirtiest and most unsafe I have EVER felt…and I travel the world. I was harassed outside in the parking lot, the hotel room door didn’t even lock I changed rooms 3 times due to smells and dirtiness and I ended up leaving at 4am afraid for my life and my car’s security in their parking lot. I need a refund and this hotel needs to be inspected and shut down!!

The room was nice & clean. Thank you

I just wish management was more aware that the people who are actually living here are people who are struggling to get by. It would help them faster if the time frame to have the room rebooked was pushed to 12. Some people work, or donate blood to get by and arrive a little late. Its a lot of things, but overall the stay is always great, I just wish management would be more understanding, especially for the ones who have been good tenants

For what I paid I got more than I expected. This is a good budget friendly travel option.

The room floor was wet with some kind of chemical. The bathroom floor was dirty with hair all over it. There was no toilet paper and no place to hang it if there was.

Dirty room

Ok

Worth the pay. I would stay there again.

the reception smells really bad, such as mold, humidity and cigarr all together. The room was better but not so good. The towel was used, i had to ask for change. The restroom wasnt really clean, I saw hair in the floor. The price is really low but I wont do it again

I had car trouble at the airport so I kept the reservation. If I had my car I would’ve left IMMEDIATELY! Roach in the bathroom sink, dirty toilet, and the microwave wave had a funny smell. I called during work hours to Inform them my plane was behind and would check-in late and never got and answer. So after the late flight, car trouble, and the no answer. I had to wait 30 minutes for someone to come to the front desk so in go checked about 3:00. Never will I stay or recommend there again.

Awful. Screams smells of marijuana fighting Left

It was the most ridiculous check-in i ever experienced. They threatened with extra fees for everything you can think of and nothing is mentioned upfront. Pet fee is $20 per each one per day and no good place to walk dogs. Towels were dirty and bathroom ventilation is terrible.

Bad place

The place has a kitchen but it doesn’t have even one pot to use it, no plates, cups or anything. They don’t have housekeeper daily only one time per week. The guests need to take the garbage out and throw it far away than the main door. If the guests needs cleaned towels they have specific hours to exchange the dirty towels. The staff is nasty and no helpful.

When I first came to check in he had discriminated my child calling her obese . Then turn around and the rooms was nasty as hell in there

Never again

This was the worst experience ever with a hotel. Unfortunately I couldn't cancel in time and wasted money. I should've know when pulling in, and seen the sketchy people and prostitutes standing outside,that this was gonna be a awful place. Second bad sign, roaches, LITERALLY!! The manager didn't even have the courtesy or grace to respond to the multiple attempts from Expedia to cancel AT LEAST half the charge NOR return my deposit fee yet! Smh. Then manager have the nerve to look at me like I'm crazy when I said a suite at a typical hotel like the Marriott and Hilton suites, are ACTUALLY suites, and fit 4 people and has a couch, Or when I asked about the hair on the towels, or mentioned the potential for bed bugs. Because if there's roaches there DEFINITELY bed bugs, nor apologize . On top of that,n the walls are paper thin, and the people in the next room was having a party . Now I'm waiting on somebody to have a heart and return my money and at least my deposit . I have full pictures of the room as well

They always have something going on

Its good for the price. A little run down, but no bugs. Definitely need a better cleaning crew but other than that. It was what I expected from this hotel, location, and price.

Great spot near everything you need came to visit friends and worked out perfectly wish room s were more upkept like locks and smokers

N/A

Never got to say and stay at the hotel because of hidden fees that weren’t discussed beforehand so I wasn’t able to get the room because they had a deposit

Staff were unprofessional and rude. Bedsheets had not been cleaned. Hall ways were dirty. Elevator had no ac and was slow and smelly. Shower has no pressure. Parking was good and easy but the sticker was unnecessary. Way too many rules for a hotel! Would not stay there again

Needs cleaning

It wasnt like t

It was cool for a mite or 2

Room was big, tv was small, bed was hard.

Place was very friendly and safe

Awesome

Horrible. Stink and rude front staff rooms are not clean. Looks very much drug infested

Check in now features bullet proof glass to protect the indifferent at best staff to the potential “issues” brought up by other clients.

This place was absolutely atrocious. Do not stay here! I almost never leave bad reviews.But there was literally body hair in the bed!!! The elevator was caked in some kind of disgusting film. It looks like they haven't painted in about 50 years. The floors are dingy and dirty. i'm not sure why, but the remote control was very sticky. Ugh! I slept fully in my clothes on top of throw blankets I brought myself. I used my jacket to cover up. The bed was hard as a rock. Pillows were flat. When I arrived, the lobby was wide open and there were all kinds of nefarious characters hanging out in the parking lot. I stood in the lobby for ten minutes, waiting for somebody to come check me in. I arrived around midnight so I made sure to call when I was 10 minutes away to let them know. I was coming and they still couldn't make it to the front desk.

since you over a kitchen space it would be a good idea to have supplies for the kitchen

I would not ever stay again

Too much bad people in and out around front nasty employees

It's ok killed a few roaches but overall better than I expected

terrible

We spoke with the front desk and asked for a refund, but they refused. The conditions were so bad that we chose not to stay at all—we walked out and preferred to lose the money rather than spend the night there. This place should not be listed on Expedia. I hope this review helps others avoid the same experience.

Not impressed whatsoever it took 20 minutes to get someone to the desk. The atmosphere was let’s just say scary and just overall and impressed.

Shower was messed up.

The hotel was tucked back down a road. The front staff was helpful with checking in and explaining where the elevator and room was. The room was very basic.It did have a full refrigerator, kitchen sink and a two burner stove as well as a microwave. It was comfortable although the bed was a little firm for my liking. The next morning there was an altercation in the hallway Between a male and female who stayed in the room across from us. It was kind of scary but when we told the front office they said they would call police. Overall it was a good stay for what we needed,which was somewhere to sleep after we saw a concert

The room was comfortable and i had a nice hot shower.

The room smelled like smoke, had tampered fire alarms, the queen bed is actually a full and the front desk has bullet proof glass. I asked if the hotel was unsafe and was told the glass was for the hotel staffs safety. The hotel staff try to find me a new room and was bringing me to rooms that were already occupied with guests. Opening doors and surprising guests while they were cooking or sleeping. I didn’t stay in that hotel for even an hour before I had to leave. The management refused to give me a refund and charged me for 4 days. This is by far the worst experience I’ve ever had with a hotel. I never leave reviews but, after being patient and Expedia unable to get in contact with the hotel for my refund request I had to warn others of this horrible establishment.

As soon as I showed up there was 4 cop cars in the parking lot and someone in cuffs. Ppl standing outside like it’s a hangout place smoking and drinking. Only one host working and it took about 30-40 mins to get checked in.

Room had horrible smell upon entering and I checked outa day early.

Check in took forever. $50 security deposit. Stained linens - towels and bed. No ice makers on property. No hot water. Very questionable guests hanging around in parking lot. Pot smoking everywhere. I checked out in less than 9 hours and asked for a refund from Expedia.

There was no indication that the gym AND the breakfast hall was out of commission. They had a bunch of hidden fees that were not explained until after i gave my card up, and the equipment to transport people's luggage was completely broken but they were making people use them knowing it was a safety hazard. Overall 4/10 experience

Really for the price it is just fine for me staying there just for a clean bed and room. Would not stay with my wife, she would be uncomfortable.

I wasn’t comfortable with my stay. The rooms was dirty, the environment was sketchy. I didn’t feel comfortable staying there so I left.

Water did not work. Was told could not get a new room. Toilet did not work.

They was nothing good about this hotel policy.. they was strict for nothing and in wrong way.. and the hotel hospitality was not clean or good on point!!

Domestic abuse and death threats next door. Dirty sheets and shower curtain. Mix matched window curtains that didn’t close. An actual hole was in the wall behind the mattress. I found it after I begged for clean sheets and was made to change the bedding myself. There was no hot water. No dishwasher. No coffee maker. Front desk was rude and attempted to evade taking the call from hotels.com while trying to confirm a refund would be issued & proper steps were taken. Did I mention the police were called there 3 times in less than 12 hrs and parole officers roamed the halls in the morning.

It was pleasant and comfortable!