SpringHill Suites by Marriott St. Petersburg Clearwater

Outdated hotel…..no air conditioning in hallway and elevator very sketchy.

Thank you for your service.

Leaving The Waitresses attitude towards guests and the cleanliness of the pool

The room was very nice and I was greeted by a nice gentleman working at the front desk. He was very friendly and shared some great information. I found out the walls to the rooms were very thin we were trying to sleep in but could hear the family next to us very early in the morning.

The room was very nice and I was greeted by a nice gentleman working at the front desk. He was very friendly and shared some great information. I found out the walls to the rooms were very thin we were trying to sleep in but could hear the family next to us very early in the morning.

Around the pool wasn’t clean. Too much leaves. It didn’t look inviting. The smell of the room it was not good when we enter. I thinks it was because of the air conditioners. The other thing it was during the breakfast time, 30 minutes before breakfast ended the food was very limited (no eggs and coffee, and no water was serve at all ! - this is the first time I see this situation). Please, be clear that I am rating the property only, not the brand.

The lady for breakfast today 5/24 was extremely rude and food was gone by 9:25 when we came done she said there's no more.the breakfast lady on 5/23 was very nice. The Ac was broken my first night. No one cleaned the room at all and I had to take out the trash myself both nights I was there.

The pool was not cleaned

Of course, the hot tub was broken. I wish we hotels would stop charging full prices when their "amenities" are out of order. Those sometimes help make the decision to book with a hotel.

Housekeeping was also a problem — our room wasn’t cleaned at all while we were out, and we had to ask several times just to get fresh towels since no one ever came by. On top of that, the couch bed didn’t have sheets when we opened it, and the mattress itself was visibly dirty, which was honestly pretty off-putting. To make matters worse, the elevator broke on our last day and we almost got stuck inside, which was not a great way to end the stay.

Todo muy bien excelente antencion

Bad

Muy complacidos muy rico el desayuno

Very clean and beds were comfortable

Good breakfast. Clean hotel. Great staff.

Poor

Very good

Was not worth the $$. Hot tub out of service. Pool the size of a cracker. Furniture stained and uncomfortable. Wall paper in breakfast room peeling off. Food on and off warm. Should not carry the Marriott name.

Good for what it was

Yes food really good. Ate every morning.

Horrible horrible stay. Hot tub was cold not working right. Pool was not clean it was very gross. Hot water in the shower was very cold. Horrible stay

The stay was good but a bit disappointing compared to stays at other SpringHill Suites. The room was comfortable and mostly quiet. The breakfast was good but was not food allergy friendly. There was allergen information stating obvious information like there was eggs in scrambled eggs and milk in cheese but nothing on the muffins. The staff had no allergen information and no alternatives. The breakfast had a good variety of items but the choices were almost the same every day. Also they sometimes ran out of some items. The maid service only changed the towels when requested and didn’t change the sheets or make the beds during our stay. There was ample parking and the hotel was in a good location.

Everyone was friendly and helpful.

Had to change rooms 3 times because of broken toilets

We paid top dollar and would have been better off at Motel 6! Horrible trio for my family! If I am not reimbursed by SPRINGHILL or Marriott, this will have been my last ever time using either company! This place isn’t a staff problem, it’s a management/ owner problem! False advertising amenities it doesn’t have and poor shape of infrastructure! Just a shame to ruin someone’s trip and only care about that profit, profit that comes with return customers is what is important, this definitely wasn’t the case, no way someone would stay there with their family and ever return!

Parking was very easy and nice

Our stay at Springhill Suites was good. The hotel is a bit outdated but everything was in working order and we had no issues with our room. The breakfast included several hot options. If we are traveling through the area again I would stay here.

Missed making room up. Had to request replacement towels and removal of trash.

Nice chill spot.

I’d give this hotel zero stars of possible. The first problem is the building itself. Everything is old, dirty, stained, and molded. The interior rooms are so old the carpet feels musky and damp, the pull out bed had stains on the mattress and mold spots, and the tub was brown stained as well. There are no amenities at this property we could find, down to the pool area open but not heated or working. The location is equally awful as it’s next to some kind of speedway detract area that motorcycles or cars race all night long. The sound of the engines comes directly into your room - no sleep. Then the airplanes fly over and there is more noise. I would never stay here again or recommend unless you’re totally desperate.

Superb

The staff Nothing it was dirty and the pool area was not kept up .. It smelled like poop maybe from a dog ..No extra TP in the bathroom ..

Breakfast not being cold. A working elevator

Location Need Updates

Location Need Updates

Poor

Girl at the front desk is very nice.

Very good

The hot tube was not working along with the fitness center. I was very disappointment in this Marriott!!

Huge rooms. Lovely staff. Yum breakfast. Were able to checkin early as they had rooms available which was super nice. Spa was cold and gym was out of order.

Their phones don’t work. We checked in and went straight to the hot tub. The hot tub didn’t work so I went to the front desk and told her that was the only reason we chose this hotel. I booked thru Expedia and they told me they would contact the hotel and the front desk person said she would approve the refund. Well that would work if they actually had working phones to answer when Expedia calls them.

Good for families. Breakfast had many options. The carpet in the room was dirty.

Pool and hot tub were unusable. The only reason I chose the hotel was because the website advertised both were available.

Staff was friendly and helpful. Room was clean and as expected.

The only issue was that the hot tub was cold

The property is VERY run down. Not up to date or nicely renovated and definitely needs it! The rooms were clean, but only double beds, not queen size. The TV is very old and small. The bathrooms has a very loud fan, the water pressure in the shower isn't great. The AC units are subpar. The couches were very worn and dirty. The carpets in the rooms were nasty. Needs a total renovation.

Hotel looks tired.

excellent

Overall hotel was nice, rooms aren’t that big but enough room

The staff is pleasant. The rooms are adequate. However, when I requested a quiet room, I was told, "All our rooms are quiet." I had to change rooms after the first night for the remainder of my stay. Negative points: insufficient attention to detail at breakfast and a constant lack of hot water—only lukewarm. Our room wasn't cleaned during our three-night stay. The elevator carpet needs replacing.

The stay was great. I just so happen to bring my own linen. Good that I did cause they did not change the sheets.

Amazing experience!!

I didn’t get a chance to experience the breakfast-sorry

Very quite and clean. I can’t think of anything at the moment I didn’t like.

Very quite and clean. I can’t think of anything at the moment I didn’t like.

Bad staff, cancelled reservations. Wouldn’t recommend…

Exceptional

Convenient to airport

Everything was clean and the staff was great

The beds, pillows were extremely comfortable! The room was very clean and spacious. We'd stay there again

Excellent

Stay was cool staff was great

Exceptional

More breakfast options

Pleasant

We arrived really early as we just got off a cruise ship. The staff was very nice and friendly breakfast was wonderful thank you again for a pleasant stay

Excellent for me is very good Hotel

Staff was doing their best. Air conditioning in main commons and hallways was not working )Florida in Summer), elevator was down, room was small, sofa was stained, beds were very uncomfortable, tub/shower was stained and dirty, overall not at all what I expect from a Marriott property. Will re-think reserving w Marriott in the future.

Quiet

The bed was comfortable, the breakfast was OK, a good deal for the price, the guests were quiet, and the staff was friendly. However, the room was not cleaned during my four night stay and the AC was too loud and smelly to turn low at night. The location is not that great: over the bay from Tampa and 30 minutes from beaches.

Elevator is broken.. front desk clerk mentioned it wasnt gonna be foxed for a couple months.. ac in the room faded in and out. Took a cold shower to get body temp lower to be able to sleep comfortably. Bed was wore out! Literally so soft it felt like it was folding in half. We needed close to the aipprt for a esrly morning flight with my todler dsughter.. as for proximity its perfect!

I recently stayed at this hotel and while I really appreciated how kind and helpful the staff were throughout our visit, the overall condition of the property was disappointing. The elevator was out of service, so we had to carry our luggage up the stairs, which was very inconvenient. The gym was out of order, the ice machine wasn't working, and the breakfast offered was extremely basic. Additionally, there were noticeable cleanliness issues, and the hotel felt worn down and in need of a refresh. It wasn’t chaotic or unmanageable, but it definitely didn’t meet the standards I would expect from a property associated with the Marriott family. It feels like a budget hotel where you more or less get what you pay for — nothing more, nothing less. If you're looking for something simple and don’t mind the lack of amenities or the outdated feel, it might work. Otherwise, I’d recommend considering

Bed bugs and elevator broken

Everything was clean and extra items were made available as soon as requested. We will be staying again in the future! 10/10!

be, one of the most memorable hotel stays That I have ever stayed in .and I have stayed in a lot the last 45+yrs !!!! Your staff and all of your people were only professional, kind, helpful, courteous & last but not least KIND ❣️❣️❣️❣️❣️❣️❣️❣️❣️ I am coming again, to this Motel as long as Paris is a manager❣️❣️❣️❣️. It may be as early as this September 1, 2025 , yes 2mnts!!!!away🤗🤗👍👍🤫🤫🤫🤫 Don’t tell my girls Daugher & 2grands 14 &11😴😴🤫🤫🤗🤗🤣🤣🤣🤣 ! This is a child’s BD trip. my 40 yrs old BABY GIRL!!!! Yes always my strong willed child 😘😘😘. 1st Sept 2025. Will be a women’s trip🥂🥂🥂🥂🥂🥂🍢🍢🌈🌈💫💫🦜🐅🐆🐆🐆we r ❣️❣️❣️❣️❣️❣️🤗😂😂😂😂🥰

I like the convenience of things around the hotel.

Elevator out of order. AC in hallways and dining area not working. Lots of carpet stains. Room was quite nice for the price and staff were very helpful.

We had a great stay. The staff was friendly and helpful.

Elevator not working staff wanted to put us on 3rd floor with small baby. Ice machine not working. Housekeeping never stopped by to clean.

Property was inconvenienced, elevator was not working. We received no help moving our luggages to the third floor. Room is small compare to other of the same branch. Also the room is very stuffy smell. Bathroom was so small with no curtains or door. So when we showered, the bathroom is wet from the bathtub.

Generally a good experience.

LaTonya was amazing! We checked in late, near midnight, but she was cheerful and went out of her way to make sure we were comfortable and had everything we needed- extra towels, extra bedding, cold water bottles, and even our cruise gift bags.

Great Stay!

Area was nice, it was a quick 1 night stay

Staff was great. Facility could use updating.

Dustin was very helpful in helping find a lost cell phone and getting it shipped to us. The night front desk lady was also very nice. Would definitely stay there again.

Hotel is just ok nothing spectacular. The room was nice and a decent size. The room keys wouldn’t work on the first try to enter the room, pool area or side entrances. We literally had to swipe the card several times for about a min to get back in or out the hotel and when I went to the front desk she said thats normal just keep swiping the card. The breakfast was not a big deal at all. The pool area is very small not so inviting and there were bugs eating us alive. Not to mention the ones floating around in the pool that I scooped out myself with the pool equipment. The jacuzzi was nice and hot but the jets didn’t work.

However, the hallways and outside area remained trashy the entire time. Cans and side walk area flooded with trash. The elevator was down and it was not fixed. I wasn’t expecting a newly updated hotel, but I did expect it to at least be clean. Despite this, the staff was still very friendly and helpful. That’s the only reason I wouldn’t mark it a one star.

Well it was kind of disappointment 😞 the people were nice, except the night girl she was not friendly! The place needs IMPROVEMENT, never been to a hotel where you have to watch tv sitting on a sofa 🛋 not the bed! Breakfast was lame! PLUS PEOPLE ARGUING AND SPEAKING VERY LOUD IN THE HALLWAY 😡😡😡

The hotel left alot to be desired. The overall appearance of the hotel was very out dated. The elevators did not work. Climbing flights of stairs in July heat wasn't the best. The water pressure in the shower was very weak. It was notice able the furniture needed to be steam cleaned giving a grimy feeling to the entire room . Breakfast was disgusting. Powder eggs, rubbery waffles, half cooked breakfast sausages. Any perk I originally seen for staying here faded quickly.

It was an okay hotel, the elevators did not work at all and we were not informed of this until we arrived at 10 at night after driving 16 hours. Then we were put in the room on the 2nd floor right beside the stairwell so there was quite a bit of noise, knowing EVERY guest would have to use the stairs it seems as though that would be the last room to be used but we booked several weeks ago. The room was very clean and comfortable, we loved that they had regular sized shampoo, conditioner and body wash bottles attached to the shower wall at a convenient height. The breakfast was good Sunday however Monday had only one pot of severly watered down coffee and cold, soggy Bob Evans sandwiches. Monday the sausage was flavorless and the potatoes were undercooked. The employees were all super polite and helpful though. The pool and hot tub were okay, they could both have been cleaned better.

Hotel staff was nice. There were numerous stains on couch and bed box spring . The neighbors were smoking weed and the smoke was coming into our room. The hotel itself needs upkeep. It is very old looking and repairs are needed. It is not up to the standards of other Springhill suites I have stayed in.

Hotel is clean and room is spacious and bed is comfortable

I travel to the Tampa-St. Pete area every few weeks, and I've seen a lot of hotels. This one was a standout due to service and overall comfort.

I like the cleanness and spaciousness of the room. The staffs are very helpful.

Great

Always reasonable.

Arrived I was a little off putt by the worker smoking outside in the front of the building… But that’s not necessarily a reflection on the establishment. I was shut down the hotel staff was nice, however, when I went to my room, it was very rundown. It had a stench. And the TV was no bigger than a 12 inch. I paid 120 something dollars for one night. This was a disappointment to say the least. The entire night in the room I kept waking up because I felt very uncomfortable. It was very icky feeling. The continental breakfast was not satisfactory to say the least. I checked out a day early and lost $110 for the second night. Also, the pullout couch looked like it was torn, and the carpet was not cleaned.

The staff and hotel are great. Was a great stay. I would highly recommend.

The facility was old and dirty .

Staff were very kind and professional. Room was well appointed and comfortable. Breakfast was average.

Overall fine. Cleaning staff walked in without knocking even with reservation stating no cleaning service.

Comfortable beds and clean room with great customer service

No eggs for breakfast-they were out. Staff was friendly.

Check in customer service needs improvement

Very nice staff

Adequate accommodations for a night. Room was a good size, location felt safe and quiet. Pool was small and a little on the warm side but we had it to ourselves and we didn’t mind the temperature as another couple had the hot tub tied up. Both the room and the pool are about due for some updating. No complaints about cleanliness in the room except that the floor of the tub was dirty looking. Small but functional workout room, the treadmills worked and there was a selection of small weights with a bench. Can’t say if the elliptical machine worked or not. Breakfast was ok with a good selection of options from cereal, to donuts, to eggs and sausage and potatoes. The staff we came in contact with were all very nice. Overall a good stay and we would have no problem staying here again.

Nice breakfast close to everything only cleaning i ask no one show up

Great stay nice pool clean rooms friendly staff

Everything else, service, parking, breakfast, etc was great. See you all soon!!

Good pricing, staff was very nice. Hotel needs to update it’s rooms

Started out, there was a used towel hanging behind the bathroom door. Then we had a roach on the bathroom floor. We told staff about it. Staff was very friendly. Room was clean and nice. Breakfast was good. We enjoyed our stay. Yes, I would stay here again.

Very clean and excellent property. Definitely recommend.

Affordable.

Breakfast was horrible, the best meal was yogurt and banana, coffee was luke warm. Room next door was very noisy and loud.

We enjoyed staying here. Our room was big, the bed was comfortable and the free breakfast had a lot of good options. Unfortunately our room did smell a little bit like smoke as this came in through a vent in the bathroom, this was not a big deal for us as we just closed the door and left the bathroom fan on at times to air it out. We had also been offered to change rooms but had already unpacked.

The property was nice. Only issue was the noisy refrigerator. It kept me up all night.

Super friendly staff. Room shower could be cleaner. Bed was so soft.

Room layout is comfortable and spacious ( not like a standard hotel room) and the amenities are welcomed.

We stayed for four days for a conference and they smashed our window in their parking lot. No camera surveillance. This was annoying. The hotel is dated. Close to airport and a lot of fast food options around.

Convenient, clean and pricing was average.

The lady that checked is in was fantastic. Every person up front was friendly and very helpful. Thank you!

We stayed here 2 nights before our cruise left out of Tampa. Very clean with helpful friendly staff. The breakfast in the morning was excellent.The location to the cruise port was very convenient and an easy drive. The only negative we had with the stay was that we were given a handicap room. We don't require a handicap room.. With this room comes a walk in shower for wheelchair access. The shower causes the water to flow out on the floor where there is a center drain in the middle of the bathroom floor that then becomes very wet and a slip hazzard.

Everything was great. Staff working the front desk were very friendly.

Staff was very nice. Good breakfadt

The property is old

Clean hotel, friendly staff... Great breakfast. Could use some updating but... Amazing hotel

Staff was nice and accommodating to our needs.

Room not clean w ants visible

Clean, nice hotel.

Very good service in particular where older woman that works the night shift she worked Friday Saturday and Sunday she single-handedly keeps that place going with her helpful attitude, but she was on her way to make sure that you don’t worry about anything .

The stay was fine. The only thing I had an issue with was the odor in the room.

It was very bad a/c wasn’t working that good

Neighbor next door screaming in the middle of the night and arguing with someone else in the room, saying bad words. Multiple ppl coming into the neighbors room shutting and throwing the door in the middle of the night. It didn’t seem safe. There is no control of whose coming into the rooms

The place could use a good cleaning. Other than that it is fine.

We needed a one night stay close to our event, and it was available. No issues. Great for my kids. Stayed in two rooms.

Was great!

Basic hotel desperately in need of modernisation. Very convenient to St Pete Airport. Price was cheap and reflected amenities. Safe neighborhood. Rooms tired looking and drab. Carpets dusty. Beds were very comfortable. There are other options in the area for a little more money. Hotel is on the main road. All the staff were very nice.

This property had terrible housekeeping and was run down & gross!

Clean good breakfast spacious rooms

Room and common areas very clean. Breakfast was excellent and many choices. Bed are very comfortable.

This hotel offered everything you want when you are on the final days of your Florida vacation. clean comfortable rooms, a courteous-friendly staff, a great breakfast and only a few minutes from the airport. I will definitely book here again on my next trip to Tampa.

Had to stay for 1 night after a change in our flights after we had already left our other accomodations. It's right down the street from the airport, had a large room available, and breakfast included. We were satisfied.

Front desk ladie very friendly and polite

Family stay. We had 2 big rooms. This hotel was quiet, rooms were clean & staff was friendly. Hot tub works & pool was clean. The free breakfast wasn't bad. We will stay here again.

Hotel show rust around bathroom and bed is very uncomfortable. Room was good size

Very good

One of the worst Springhill we have stayed very dirty and run down. Would not stay again or recommend.

My stay here was fine. The staff was great, but the hotel is a little worse for wear, unfortunately. I think overall it's a fine hotel, but not my first option for staying in the area.

Good job

Room was clean and spacious

The room smelled terrible. I was told upon check in (checking process ok) I got the last room so couldn’t switch. I think it might have really bad mold/mildew. I travel a lot and have never had a room this bad. Maybe it flooded during the recent hurricane. Not sure but room 103 has issues!

There was a large vomit stain that stretched the entire length of the room ending at the door. Felt disgusted by it

I read some reviews when I booked this hotel, and the ratings were decent. My boyfriend and I stayed for one night and were in a hurry to check out the following day. We even considered eating the money and driving four hours home after a concert we attended, but we were exhausted from the drive up to St. Petersburg. When we got into our room, we both needed to shower. When I tell you the bathtub was disgusting, that’s an understatement. The shower head was covered in mold. The tub was so gross I didn’t want my bare feet standing in it—next, the toilet. I’m sure you can tell what is in the bowl. Disgusting. The couch has stains; the sink hasn’t been cleaned in months. The microwave had the nastiest smell, like leaving cooked ramen for three days. The bed was decent, but I used my blanket and pillow because if the rest of the room weren’t bad enough, I wouldn’t lay my head on their pillows and use their blanket. Overall, I would never stay here again. It is entirely run down and isn’t worth the $200 I paid for one night.

👍

My room was cancelled and no rooms were available

Clean hotel with friendly, professional staff.

Staff was very nice

Great people that work here and very nice. Clean and safe neighborhood. Good free breakfast.

Nice hotel for the money. That had a nice breakfast everyday, rooms and hotel was very clean and staff was helpful and friendly.

Place is clean and the staff very nice. Also, pretty decent breakfast. Would come back

Beds were ultra comfortable & staff very helpful.

Property is pretty old but maintained decently. Staff is very polite and helpful. Property could be upgraded or the price can be downgraded for the same benefits

Was a good stay. The breakfast was better than expected.