Super 8 by Wyndham Colorado Springs Airport

The bathroom has feces in the toilet. Dirty floors. A pair of underwear in the bed with a ripped sheet. Talked to the staff across the street because nobody is at the desk. They are very rude and really don’t care if you aren’t happy. We chose this hotel because it was close to our sons place (he was injured) what a huge mistake. This is why we stay at Marriotts. What a joke for a business.

Good

Stayed one night and decided never again. The water pressure was horrible. The property was not very inviting and sketchy. The breakfast was warm yogurt, watered down coffee and the milk for the cereal was also warm. There was a juice dispenser but it didn’t work. Please do better.

Air conditioner was fine, parking was good, room was missing face clothes and hand towels, would have been nice to have few things the plastic silverware or extra microwave in breakfast area and better snack items in machines. Check in staff was great, Joe was very nice, efficient and polite.

The worst thing was that they ran out of breakfast the first day the second day there was plenty

No room available when arrived had to cancel when I got there

When I checked in, my room had no trash can, toilet paper and only 2 towels. The front desk did provide these though. One day while I was out, housekeeping serviced the room. However, they did not replace the towels they took to clean. Lastly, the room I was in did NOT have a smoke alarm in it!

No towels when I arrived. Told I could get them tomorrow because they forgot to wash. Bed sheet had a stain that I hope was chocolate and not blood. Bathroom door broken. Covers missing on several electrical plugs. Drawer handles missing. Curtains torn. Wall by sink had a sticky dried spill nobody bothered to clean. Lobby area and where soda machine and snacks are is filthy.

You giving them my credit card info

No working hair dryers, loud, rude lady at front desk, no breakfast, no hot water

It was good ?. No comment

Worst stay of my life. Should have checked reviews… Tv didn’t work, stains on all of the sheets/ towels, dust bunnies on the ceiling, all of the room keys stopped working, no mini fridge in room as described, added late check out and was told no, could hear banging, people yelling, sirens all night. Plus some people just sleeping in their car…

Nothing but the night manager Filthy room. Carpets stained and dirty. Sheets had blood stains. No trash cans, no pillows, no towels, no soap or other amenities. TV remote didn’t work. Beds were old and saggy. Key card had to be redone every day. It was so bad we checked out a day early!!!

No one answered the phone or desk

Good

Good

Yes

We got a room with a king size bed and there was only two tiny tiny little square pillows on it. It’s a king size bed. There should be four king size pillows on the bed not two tiny pillows that don’t need equal out to one pillow.

Had to go across the way to Days Inn in order to check in. Also times there was no one at front desk and again go across the way to Days Inn. Inconvenient.

The staff, and the value.

Her muy eficaz

No ashtrays outside so cigarette butts everywhere. Dog poop everywhere out the side door cause nobody picks up after their dogs. Free breakfast was a joke. No fridge, no microwave and lights not working. Will never go back.

Having to to go to conference in springs

The manager and remaining staff have 0 customer service skills the manager is the reason the majority of the staff is rude and do nothing to help

It was the worst experience I’ve ever had at a hotel. When I go to the room online, I specifically asked for a room on the Second Story because I’m a single small female by myself and wanted to feel safer on the Second Story. Away from all the ruckus, I specifically noted this when I booked the room. I got in late and there was nobody even at the hotel. I had to go across the street past crowds of people, it was terrifying. Then I found my room on the first story right by the entrance and it was constant noise all night, the entrance doors were banging on the walls as they opened and closed, the door didn’t shut the whole way, the handle was broken, the safety was not up to par. I was too afraid to even leave the room to go out to my car to get the things that I needed. So I stayed in my room all night and clipped my blinds shut because they didn’t reach otherwise, with my carabiner on my car keys. I didn’t like how the woman gave me the room on the first story right by the entranceway after I specified in my notes that I needed to be on the Second Story away from all the noise. But I was put in the noisiest spot. There were people coming in and out all night, loud noises crowds of people in the utility room directly beside my bedroom kept me up all night long! At 5 o’clock in the morning, they were loading the machines and I had to get up out of bed and bang on the walls to get them to stop being so loud! I typically don’t like to complain, but it was a terrible experience. The door handle on the inside of my door hung down and was not fully in place. There was a large gap at the bottom of the door like the door didn’t fit the jam and could easily be broken into.

I made a reservation for one week stay at the wrong location by the same name. Contacted hotel immediately after (10 minutes) and no one answered. Submitted for cancellation and was told I no refund would be allowed for the seven day stay. Their policy is that a cancellation fee of one night would be applied which is fine but this wasn’t the case. Companies that conduct business in a shady manner like this are despicable.

My room 20 mins after checking in started smelling like gas, because the maintenance was doing something and mechanical room was in front of my doors. When I asked to change the room due to that, I heard from manager that if I don’t like something I can check out. Overall fine

I never received my deposit back

Nothing Everything. Bed bugs, next to no employees, room was trashed, area was ghetto & the “complementary” breakfast was crap & was charged for two nights when only stayed one.

Nothing No breakfast, John was rude, no washcloths or hand towels, ants in the bathroom, clumps of hair left in the drain of tub

ice bucket, tv remote

There was no toilet paper

The bed was off the bed frame cause a metal rod to stick out underneath the box spring, but we didn't see it because the comforter was hanging over it. My 2 year old son slipped off the bed and hit his forehead on the metal, requiring two stitches at the emergency room. The one reason I am not sueing is because the attorneys I talked to said the wound is not serious enough for the effort. Additionally, the window did not lock, the HVAC didn't work, the TV didn't have any channels on it just a blank screen. When we complained about the HVAC and TV we were told to "unplug it and plug it back in".

VERY POOR BREAKFAST SELECTIONS!! OFTEN HARDLY ANY SELECTIONS! SHEETS ONLY CHANGED ONCE IN ENTIRE STAY!! NO CLEAN TOWELS OFFERED

Was okay for last minute booking due to weather conditions. Bh bh bh bh bh v b b b hv hv hv but bh bh bh bh bh No Breakfast was offered, confusion with location, no accommodation for or specials offered for late night check-in, vending machines didn’t work, so unable to get food with late checkin. They didn’t even have snow removal after snow storm, lots of guest getting stuck in the parking lot. Lack of communication. Wouldn’t book

It’s not looks good

Room was disgusting staff was rude.

It was clean but pillows are horrible!

Room was not properly cleaned dressers had dried up stains on them and the carpet was stained and disgusting. Morning staff is also RUDE!!

Good

Dirty,holes en blankets,only 2 towels,paint in floor,breakfest was only corn flakes and coffee,soda machine all sold out,snacks machine with old snacks

Air good

Good Room comfy beds

Nice Room. CLEAN. Beds Very Comfortable! Nice TV With Really Good Cable Channel Selections! Continental Breakfast Had Muffins, Cereals, Juice and Drinks. Courteous Staff!! Great 6 day Stay...Especially For The Price!!!

Good Room, Bed Comfy, No wash cloths or hand/bath soap. continental breakfast was out of all at 820. No desk person available for 45 minutes as I waited for checkout

Dirty, terrible service, non existent breakfast ( warm gallon of milk sitting on the counts and some cereal likely older than me)

There were bedbugs

Accidentally tried to go out a fire door but couldnt because it was locked.

Clean room with all the accomodations that matter to me.

The tv did not work & wouldn’t turn on, the toilet seat was missing pieces, the staff wasn’t able to give us a key card to our door because they stated it was not working, we did not have any towels in our room. it was stated on the listing that a crib would be available, it was not. there is also no free breakfast.

Room didn’t have soap or rags. People hanging out in the parking lot after dark. Breakfast was not very good.

they don't let people know ahead of time when they have a breaking in and they don't have your room ready on time of check in and they also expect you to pay an extra $100 for any damages.It was very bad service

The impartial review No elevator. No refrigerators in the rooms nor microwave. Everything looks old and unkempt. I asked about rooms in the other hotel across the parking lot. The helpful man at the desk gave me a free upgrade to their suite room. The mini fridge froze everything. Tv in living room, not in bedroom. Tiles in kitchen and bathroom floor cracked and broken. Jacuzzi couldnt get enough hot water to fill half way. Drawers missing from bedroom furniture. Breakfast was cold cereal and yogurt. Couch was comfy. Would not stay here again.

The clerk was rude. We booked through expedia , when we got to the hotel they said that their computer was down and they couldn’t find our reservation. But ijk

The room smelt like cigarettes, they didn't change our sheets the whole 3 days we were there

Everthing that you could think of would stop you from staying ther

So I booked on August 14-16 but I had to leave early. I checked out on the 15th. I threw my trash and made sure everythwas ok. Returned the card keys to front desk. Checked out. Anyway I get an email on the 16th saying to check out. I’m like I checked out yesterday. It’s been more than a week and I haven’t received my refund. Why? I cleaned before I left and the room wasn’t trashed. Nothing broken.

Not a good experience. Price was enticing. In the end, bed was comfortable. Air conditioner worked. Coffee good. Staff helpful. The shower trickled water. Carpets very dirty. Hole in the comforter. All quite run down. A bit scary to be honest.

Cant give a accurate review I went to go check in and was told it was fully booked. The guy at the front counter was nice however and helped me get a refund

No microwave, ad said there was. Air conditioner not working. Total dump

We believe the staff did the best they could with what they have. The entire stay was a disaster. First: our original room could not be opened because the door was broken. We saw the same situation happen for a few other guests. They were able to give us another room immediately which was great. That room’s tv did not work, the fire alarm was chirping and it took a few times asking to get that remedied. The toilet was also clogged. TV was never fixed. The room smelled like old cigarettes masked by cleaning supplies. There were only 2 towels for 4 people. Linens were never changed and when we requested new linens - the staff member said “if we have any”. They never got us the new linens after we had informed them our autistic son had an accident - so he had to sleep on soiled sheets. The staff were divided between two hotels so it was difficult to get help and at times there was no staff in the building and impossible to find someone if there was an issue. There were several people who lived on the premises and they were unsafe and seemingly under the influence of drugs. This made this an unsafe environment, especially for my children. The maintenance and staff did try to accommodate - it just seems they are stretched entirely too thin for the amount of issues present. Also: the fire alarm went off for 30 minutes, fire dept came to check, cleared the building. But no one offered an explanation or reached out to us.

It was cheap, the hotel was pretty nasty

Do not stay here unless you have no other choice. Stains everywhere on the carpets on the sheets on the blankets cigarette holes on the blankets. Air conditioning did not work. Everything just felt gross.

The staff cleaners did their job. The problem was the carpet is 20+ years old. The property smells like an old pair of stinky shoes. I can’t be cleaned - it must be replaced. I won’t stay here again. Yuk!

Na

We were to stay at Motel 8 but they only had a king on 2nd floor, we are not able to carry the luggage. They moved us next door to Days Inn, 1st floor, but queen beds. The dresser did not have a bottom in it. Everytime we left the room the keys would not work, There was no Ice, you had to walk back to Motel 8. They told us someone would look at the door, never did, really angry about that. Went to check out and speak to the manager. No one there so we left. I would like a refund for my aggravation, plus my 100 deposit.

Usually I love Super 8, but this one is disappointing. A/C on full blows cool (not cold) air. I’m roasting; it’s gotta be 80 F in here. Have the WiFi password, but still can’t get in.

torn bedding, broken furniture, plastic covering the smoke detector, generally everything run down and in disrepair. Breakfast seemed unsafe to eat.

The room and grounds were in disrepair. Duck Tape held the door lock together. The fire alarm was disconnected. They advertise breakfast, no breakfast. Yikes!

The women arent tech savvy

Breakfast needs to be improved add more items

I sol recommend

Did not check in because the room had no air condition and it’s 102 degrees so, I ended up going to a different hotel but Expedia already charged my credit card

The gentleman checking me in was amazing, the room wasn’t the best it definitely was one of the you get what you pay for but in room 218 the air did not work which was my only issue I knew it wasn’t a 4 and 5 star room other than that great staff!

The staff was very friendly, courteous, and helpful. Worth every penny!

Didn’t like the place at all

At first they couldn’t find the reservation. Then they said we canceled. Refused to give a room. Only after we called Expedia to get refund did they tell Expedia that they overbooked and that THEY canceled the reservation. They were rude liars who wanted to deny the room AND keep the money. Scammers. Don’t go near thus property

Property not recommended

From the moment we got here we knew it was budget, and that was ok, but it couldn’t deliver on most basic motel needs. I booked 2 rooms, and both were in the same condition: no air conditioning, no working tv, no towels, a shower curtain that was too far away from the tub to actually be a shower curtain, and two throw pillows on the king beds. To cool the room in 90° heat we opened a window that had no screen on it on the top floor, and crack our door to get a cross breeze. I think I slept maybe 1.5 hours? The freeway was too loud since the air conditioning was out and the window was open. Just don’t book here. Sleep in your car, that would be more restful.

Worst hotel I ever stayed at. Stained carpet, toilet seat with spots of no paint on it . pillow cases on inside out. Bedspread looks gross. curtains have holes. Sheets were clean, AC worked it was 1230am. I was tired from delayed flights all day.

this is the most unsafe and nasty place I've ever stayed at..

The room carpet was terrible. Sticky and more stains. Not much options on breakfast.

Room was clean but lacked trash cans, sheet was torn, and 2 pillows had covers but not pillowcases.

Our room stunk like someone sat and smoked a carton of cigarettes in there the carpet was sticky good thing the beds were clean that's the only thing i could say nice about it. When leaving there was a homeless lady pooping outside next to the door where me and my little boy had just walked out of its the side door towards the back so gross!

Sketchy men in and out hotel. Men standing outside hotel asking for a ride. The front desk clerk was helpful with checking on. Afterwards we were unable to find assistance the next day. We had to walk across the street to get help from the hotel next door. Woman stay in the stair way asking for a smoke.

I waited for 25 minutes to check in because no one was at the desk. The room was in dreadful condition. Sheets were stained, torn and cigarette burned. The room smelled strongly like cigarette smoke even though it was supposed to be a non-smoking room. The carpets were stained. The lamp shades torn. Supposed to be a continental breakfast. That was coffee with no creamer, and a cup of yogurt with no spoons. The second morning the yogurt was gone by 8:00. My room key didn't work if I left the room (I had to get a new one 5 times). AND, there is no wifi at the property. You have to walk across a double parking lot to use wifi at a sister property

The breakfast was the worst I've ever had. A package of small muffins --1 kind of dry cereal & the milk sitting out on the counter -no refrigerated-- no fruit or juice any day. The last day they did have small cups of yogurt with thr muffins but then no cereal. The coffee was made & in a thermos but it was cold. There was a microwave to reheat it. All in all there was really nothing there. I had a handicap room ? with only a grab bar near the toliet -- none in the tub -- very dangerous getting in the shower. I asked for a seat to sit on while showering & they did get one from the motel across the way but it was still very dangerous trying to get in & out of the shower. The water supply was switched so the hot was the cold but they did tell me so it wasn't a surprise. Something was wrong with the TV so you could never turn it off only the sound but of course the picture made the room impossible to darken. They only cleaned my room 1 day & only after I asked. The man who checked me in the first day was very nice but I only saw him that day. I have never been so disappointed in a motel like there but I flew in --had no car -- no way to get to another motel so I endured my stay but never stay there again & will warn others

1

Breakfast isn't always available at the right time and it's picked up too early. Cold coffee

This place was disgusting holes on the comforter smell like p very dirty got to give you one towel and it's supposed to be my Wyndham motel

Clean but old didn’t have a working smoke detector. Bathroom tiles were loose.

Absolutely horrible. There was a pimp out the parking lot Pimpin chicks all night long I mean in my room, the fire detector was taken out of the wall, wires hanging out exposed. It was dirty and then when I wanted to refund, Hotels.com told me no worries if I would’ve gone in there and rent that room myself, I could’ve gotten a refund. It was the most disgusting place. I have ever stayed there with boogers on the wall

Didnt have any towels and a pillow didnt have a case. Didnt seem like the housekeeping was done with care. Does not have a fridge or miceowave, well room 120 sid not, not sure if other rooms did.

Excellent location, and the staff was professional.

Yea

Was a cheap motel that was cheaply maintained. The staff was great at what they had.

The front desk was unatended so the reservation was not honored with no refund

Coffee should be restocked

The door frame was open and could see through the frame, wouldn't lock

Great staff

Normal

I loved my stay! Wonderful service! The staff was very kind and even helped me find a phone charger when my phone ran out of battery!

Dirty rooms dirty towels dirty sheets .smoke butt burns everywhere.Crack heads running around everywhere.no breakfast not even coffee .had to walk to gss station in morning to get coffee. FREE BREAKFAST ?? .NO STAY AWAY FROM THIS ONE AND DAYS INN ACROSS THE STREET THEY ARE CONNECTED

Necesita actualizarce

Horrible room gross door didn’t lock good handle stayed up. We actually moved next door owned by same property was better the staff was nice the whole area felt unsafe lots of homeless wandering around

We ended up not staying because of how dirty it was. There was mold and mildew in the bathroom, the sheets were dirty and stained, and a lot of the furniture was broken.

Felt unsafe. Had a disgusting experience. Blood stains on carpet and wall. Random nasty stains. The room reeked of cigarettes. Cigarette burn on bed. Dirty bedding. Didn’t last 3 hrs before asking for a refund.

We were visiting our son stationed there in the army. It was quiet and room was comfortable. We did have to go next door for breakfast in the mornings cause kitchen wasn’t open. Other than that it was ok.

Television screen small. Not enough towels. Toilet seat need to replaced. Door peek hole was covered.

There was an early check-in change by the establishment that we were not aware of, however, the on-call attendant was very supportive and helpful.

Not all suggested for families

Cigarette burn in sheets. The breakfast was not stocked and also very dirty/not maintained. The juice machine was not working & the soda machine was dispensing expired soda. The property was quiet for the most part and the night staff was very friendly.

After we arrived at about 6pm and checked the ONLY room available to us(I was told it was unusual to sold out all rooms but that one even though i’ve booked way back), I had NO choice but canceled the room so that May be the manager could sell this last room since it’s so popular hotel. I immediately book another hotel across the street also operated by the same hotel chain. The room price was just slightly higher than the other room, since i had you purchased on the spot not online. I like that room though. I am still shock that the same hotel chain will operate 2 hotels within 100 ft to each other with such big difference in quality. Anyway, sorry for the bad report. I was just explain what’s wrong experienced.

Rooms need remodeling

This Motel has a lot of issues. The entire Motel Wreaked of pot smoke! It was overwhelming! Our rooms TV was shattered so they moved us to another room. That room did not have a mini-Fridge or a microwave, the Heat and Air did not work, only the fan and it was quite loud. They were supposed to provide breakfast, and you had to walk to the next-door Hotel for that and they were not adequate for that amount of people they needed to feed. Not a great experience.

The card never worked to open the door. A front desk person had to come open my door with their key each time I needed in. The hall A/C unit was on the outside wall by my bed and was very loud for my entire stay. Not all pillows had pillow cases when I got the room. The shower knob was falling off. When the front desk staff was asked to get the access issue with the door lock fixed nothing was done.

Staff was friendly and was clean for the most part, a couple broken appliances but i dint use them

They ran my credit card when I got there for a $100 deposit. I was told I would have it put back on my card with in 7 business days. It has been over 2 weeks and now they wont even answer the phone.

Most of the staff didn’t speak English.

The AC doesn't work neither does the microwave. I had to get my key card redone every time I left. But I'd have to wait for someone to come to the front desk from across the street at Days inn, I was staying at super 8. They split staff between both places.

Just kind feels like a place that doesn’t care for their guests.

John from the night time staff was amazing! Truly was a remarkable person, however the day time staff was discriminant towards me and my colored girlfriend. They would not give our deposit back for no other reason than her having her menstrual cycle. Which is ridiculous, considering we were polite ourselves removing the bed sheets and putting them in a pile. Since I travel with many females (daughters, sisters) I will just go ahead and tell them to cover it up in the future (how are you supposed to be careful when your body doesn't give warning towards this that is why the sheets are white, that is why you have bleach) you blatantly used it as a excuse to steal the money. Live and learn. Try to be honest and cheap hotel staff takes advantage to take your cash. Not to mention our next room neighbor was smoking crack and asking us for tin foil. Awesome, glad I gave you guys a chance and you completely blew it. Again, none of this reflects on John, he was EXTREMELY nice and helpful. To your daytime staff. KARMA

Didn’t like the location.

BED BUGS

This property has nice staff, however, it had no available towels to take showers at one point, and we had to have our cards rekeyed Everytime we came back. It never opened on demand. The carpets were filthy, it didn't have a coffeemaker or a Continental breakfast (as promised in ad!)

There was multiple areas on the walls that had been patched, but never re-painted, carpets were very stained, no towels in our room until we went down to request them, only a partial roll of toilet paper for a multiple day stay even though someone had been in our room to collect trash.

It was a convenient place to stay at for one night.

Great personnel and great customer service

Everyone was very professional

Room was really bad holes in the furniture holes in the curtains. I laid in the sheets for about 20 minutes and was concerned there could be bed bugs or other problems in this room so I asked for a new room they said none was available it was booked full so I asked for a refund and they said no. I ended up going to a different hotel for the night.

Front door does not close, room had dirty badly stained carpet. Tile in bath broken, paint coming off walls, bedspread and curtains had holes. No continental breakfast, had to go to days in next door they only had coffee juice and cereal and milk. Horrible place. I couldn't sleep on bed.

There is no coffeemaker or microwaves in rooms; breakfast was not provided (nor was coffee). Had to have key card reset every day; lots outside had old furniture and mattresses. Was provided one bottle of shampoo (no soap), and though housekeeping never cleaned my room they came in one day and took my towels and didn’t replace them leaving me having to search someone down at 6am so I could take a shower. Definitely do not recommend.

First of all, the very large front door was hanging off the hinge as a greeting to guests. But we ignored that. We went in and it felt like there was NO AC on in the entire building!! Not okay for summer travels! Then, the clerk told us we were on the top floor (only 2 floors in entire hotel) but there were no elevators! We both had 2 pieces of luggage each which were both heavy enough! Frustrated, we decided to walk up to our room to see if all of this hassle was worth it. Nope! The door was closed and in a "locked" position, but we could push it open with 2 fingers. We tried it 3 times to make sure we weren't dreaming! Needless to say, we marched downstairs and got our money back and had to try and find another hotel last minute!! Do not bother staying here!

This hotel is extremely run-down, as of August 2024. The carpets were filthy, both in the hall and in the room. The entire floor in the room was sticky -- I wouldn't walk on the floor without shoes on, my feet stuck to the floor. The blankets were threadbare and had cigarette burn holes. The toilet seat was completely worn out and disgusting.

Overall, I enjoyed my stay.

It smelled terrible. One of the rooms did not have air conditioning and they will not refund our money for that.The manager won't even call us back to discuss.

Not a favourite for this place

Nobody spoke English ice machine ain't work missing patches of floor carpet somebody had already taken a luxurious crap in the toilet no towels. N then second shift came no English still. It was ridiculous

I have never been at a hotel that comes in and takes your towels and doesn't replace them.

We did not stay. For you or Wyndham to endorse this property is not right!

Half of the ac units work in this hotel you have to check to see if anything works first its terrible

They advertise breakfast but is none, short of staff, towels, to much noise, hot, smelly, the front desk is always empty no one to get you checked in went you arrived for a hr. No microwave as advertised at check out you have to go to the next door hotel to do it.

I decided to not stay at the hotel and canceled my stay. I

Everything was EXTREMELY dirty. They also mention they have breakfast but all they had was coffee. There was also no soap in the bathrooms.

There were blood stains in the hallways busted out side doors with caution tape. Room was a mess and disgusting, all electronics were gutted in the room no towels over priced full of drug addicts that live there. Party central on the weekend while I was there they were shooting fireworks out of the parking lot and drugs everywhere. Would love my money back and left a day early not worth the danger. Will never recommend or go back should be shut down.

My stay was not good nothing worked they didn’t have extra towels you only get 2 towels and I was with my children they didn’t have breakfast they didn’t have a working microwave they didn’t have blankets the place wasn’t a clean place

I asked for extra blanket, they said they do not have any. It was advertised that they have crib for 10$, we asked they said they do not have any, misleading advertisement! There was only 1 towel in our room, (we were 4) when I asked for an extra towel, they said they did not have any extra. We had to request two times for an extra towel until I pointed out the other room they had, so they bring. There was a spider in the bathroom, which perhaps needs treatment. The ice machine did not work. The breakfast was not served in the hotel, they sent us to the neighboring hotel, where the breakfast was basic (just milk, cereal, and yogurt). No coffee at 7 AM! I had to ask their staff to refill the coffee. The room carpet needs to be washed.

Didn't feel very safe.