Hyatt Place Corpus Christi

No hot tub, pool was small and cold. Gym amenities lack any cables, but did have a great treadmill and free weights

Everything

When we arrived, we took out the fold out bed and it was full of hair, dirt and a dirty q-tip. As far as the extra set that is stored in the closet: the pillow had long black hair on it and it looked like they had a hair product because it looked greasy. Also, the blanket from there was missing. When I went down to ask for one, they didnt have any washed. The bathroom door hit the toilet everytime i opened and closed it. The ceiling looked like it was renovated and not painted. Breakfast was good. But the tea bags were wet. :/ So I didnt use them

The breakfast is standard with breakfast included. The bar was not stocked so if you drink you could only take shot. The pool was clean but if you can not handle cold water it not for you. If while your in the pool it was still cold you could not adapted to the temp. The elavators needs to be serviced. One was out of order and the second is going out.

The room was clean but you could see the wear and tear. The breakfast could be better. It was nice but expected better.

The location was perfect. Unfortunately, my family and were here only for a family funeral at Seaside Memorial Services. The hotel was clean, well maintained and friendly staff. The indoor pool did smell or chlorine awhole lot though. The Saltgrass Restaurant is right next door too.

Nice hotel. Pictures do not match. Breakfast was good and Saltgrass steakhouse is next door. Paid for high floor. Really no complaints just the pictures do not match the location. Pool as well but would stay again.

Clean room

nothing to complain

The hotel was nice, but it needs some TLC. Only one elevator working so waited about five minutes to take my luggage up one floor. Upside: the staff was very friendly.

I also liked the water filter in the lobby for personal use.

Great experience overall. We had plenty of room. The guy that checked us in had superb customer service! There were 2 adults 2 teen boys and a 6 yr old. We had the double queen suite with the pullout. Plenty of room for the 6 yr old to run around and boys to stretch out. They had plenty of towels for room & pool. Great breakfast hours. Floors were even clean. Plenty of breakfast with great hours. The pullout had a dirty makeup stain on the corner, but we were too exhausted to worry about it & the water gets warm for showers but not hot. The pool water is cold. I'd definitely stay here again.

Nova was wonderful in the front! I’m an exclusive pumper and she was so helpful with our fridge not working properly and got my milk taken care of until they could swap our fridge out! We had a wonderful time at the pool and would stay again!

The elevators doesn't work well, and will be great if add pancakes to the breakfast menu

Exceptional

Friendly staff , property was well maintained, the beds were comfortable & so much space in the room as well. Definitely staying here again when we’re back in town !

Exceptional

The hotel is old for me. The room was spacious and had comfortable beds, but the side stink like mold. Like the sofa was cleaned with a dirty wet towel. So either need to get the smell out or replace it completely. The breakfast was ok. The swimming pool is small.

Good location it was perfect.

I have stayed here several times and every time it was great. I highly recommend.

Incredibly kind staff. Oversized rooms are perfect for big families with young children. Full, warm breakfast bar was great!

This hotel was amazing! Staff was friendly, professional and extremely helpful! The room was super clean and the breakfast was plentiful and very delicious!

The breakfast was good had a great selection. Staff was very nice and friendly. Sheets were dirty, tub was dirty, main door did not close right. Fold out bed was very dirty I booked the big room because we use the fold out bed. Fridge was frozen over. No lights at pool had to get out by 8:30 due to no lights. Floors were very dirty in the room.

The breakfast was good had a great selection. Staff was very nice and friendly. Sheets were dirty, tub was dirty, main door did not close right. Fold out bed was very dirty I booked the big room because we use the fold out bed. Fridge was frozen over. No lights at pool had to get out by 8:30 due to no lights. Floors were very dirty in the room.

Great stay!! Located close to many restaurants. Room was spacious. The only issue was that the bathroom door didn’t close properly. I’ll still give a 5 star since the issue with the door was very minimal.

Construction around the area

Exceptional

Place was clean, staff was friendly, great AC! Construction around the area

Location and staff. Roaches in my room along with water damage ion the bathroom door. Would have preferred a walk in shower.

Location and staff. Roaches in my room along with water damage ion the bathroom door. Would have preferred a walk in shower.

Overall look of the property is real great, the lobby looks clean and upscale, the breakfast is great, taste real good, however it seems the staff cares too much about waste or did not calculate correctly as there was constantly lines forming due to food running out, same with coffee. Rooms also looks great initially, but the cleaning staff could do a better job, there was a lot of dust and strains in the floor that could be easily removed but stayed there as if overlooked. Wife and one of my kids allergies spiked up during the stay and stopped a day after checkout. Lastly they don't tell you in Expedia that the property will charge you $100 as a retaining fee in case of any issue, that is supposed to be back to my card after a few days after checkout... We'll see.

Price and area Door looked like it had been smashed in one of the mattress need to be replaced has dips in it.

Location Hyatt needs to get this property together. No WiFi for 24 hours, and didn’t make it a priority to fix. Only one crib in the entire unit. I requested one when I reserved my room but they said nothing until I asked upon arrival. I ended up having to drive to the store at 9pm to buy one. Next time, respond to the request online. Breakfast was bad and they ran out of food and coffee frequently. The only highlight was the location and there were a few staff members that were making every effort to, I just don’t believe Hyatt is giving them the training or resources.

Door looked like it had been smashed in one of the mattress need to be replaced has dips in it.

Location Hyatt needs to get this property together. No WiFi for 24 hours, and didn’t make it a priority to fix. Only one crib in the entire unit. I requested one when I reserved my room but they said nothing until I asked upon arrival. I ended up having to drive to the store at 9pm to buy one. Next time, respond to the request online. Breakfast was bad and they ran out of food and coffee frequently. The only highlight was the location and there were a few staff members that were making every effort to, I just don’t believe Hyatt is giving them the training or resources.

Maybe I missed it during check in, but we had no housekeeping service during our 3 night stay. I am used to at least having beds done, even with no towel service. We did get clean towels on our second night and trash out, but no beds made. Not what I am used to and don't recall anything being shared about housekeeping. Overall, good location, price point and would stay here again.

Very good

Great location The door to restroom is super close to toilet

The door to restroom is super close to toilet

Good

Exceptional

Nice staff, Wi-Fi worked great, clean rooms Long check in time

By everything. I booked a 2 bed with a pullout couch. We were originally given that but the door wouldn’t close correctly so we were moved to a king bed and pullout couch. It wasn’t comfortable but we managed.

I booked a 2 bed with a pullout couch. We were originally given that but the door wouldn’t close correctly so we were moved to a king bed and pullout couch. It wasn’t comfortable but we managed.

Nice staff, Wi-Fi worked great, clean rooms Long check in time

Run down and not what one would expect for the price. Breakfast options were lousy.

Exceptional

Exceptional

It was a nice hotel and was located in a good place. The staff was friendly and helpful. My friend and I enjoyed our stay. We will return to stay again

It was a nice hotel and was located in a good place. The staff was friendly and helpful. My friend and I enjoyed our stay. We will return to stay again

Very clean room

Exceptional

House Keeping let another family into our room while we were sleeping. When I went out to the Hallway to see what was happening the same Family was checking all visitor doors on the 4th Floor. Reported the issue to the front desk but they said a manager wasn't available until a few days later. Reported issue to Hyatt escalation Team and they never followed up on the HIGH Security issue.

Ac didnt work room was weird bathroom smelled like fish and pool was closed

Ac didnt work room was weird bathroom smelled like fish and pool was closed

Pretty standard hotlel for its category. Staff was friendly, rooms were comfortable.

Pretty standard hotlel for its category. Staff was friendly, rooms were comfortable.

Superb

Exceptional

The walls by the desk had some very large green buggers stuck on the walls that was just absolutely nasty to look at. To top it off, the room also had German Roaches. My children and I had to kill 3 of them our selves. Absolutely a terrible experience, and I would not trade Hilton again for this place.

Bad

The room wasn’t sweeps the tv remote was sticky and dirty the room overall could’ve been well maintained cleaned better

The property seems nice and clean at reception but unfortunately it stops there. Our door needed to be body slammed to open and close it. The floors were filthy, mold in the shower, "fresh" towels smelled. This isn't the hotels fault but the guests the floor above us must have had 18 kids or inconsiderate adults that ran and stomped all day, all night and all morning. The blackout curtains are ill fitting and let a lot of light in.

Breakfast was great Thank you! Location is good too! Bathroom door hard to close, no small wash clothes, took several minutes for hot water both days?

Great area, easy breakfast and location!

Breakfast was great Thank you! Location is good too! Bathroom door hard to close, no small wash clothes, took several minutes for hot water both days?

The staff was super nice. The room was clean. It was a bit dated, but overall not bad. Didn’t have the breakfast cause the food around the area is worth a try. The bar seemed to be used by many folks. I’m thinking it was good not much of a drinker overall would stay there again.

Good breakfast Staff was a bit rude and walls were pretty thin. I could hear the guests next door talking to each other which I do not like when staying at a hotel.

Good breakfast Staff was a bit rude and walls were pretty thin. I could hear the guests next door talking to each other which I do not like when staying at a hotel.

Need more parking and more gym equipment

Location and staff wonderful Need more parking and more gym equipment

Pleasant

great romms

Exceptional

Our stay thankfully was short. The restroom door had to be pushed or pulled with force because it dragged the ground. The tub and toilet need to be replaced.

No waffle maker for the breakfast?! Broke my heart. Although, they did serve hot food which was nice. Trouble with the AC as well. I dont think I have ever been hot in a hotel room and there was no adjusting it. They provided a pack and play for my baby which was so convenient and lightened our load for packing.

the location

The breakfast was delicious, the staff were friendly the location

PARKING WAS GOOD. PLUS SALT GRASS RESTAURANT IS RIGHT NEXT DOOR. SECOND TIME i HAVE STAYED HERE IN THE LAST 30 DAYS. BOT H TIME THE SHOWERS HAD MOLD IN THEM. PLUS THIS TIME THE LOBBY SMELL WAS LIKE SEWER PLANT.

Rooms are horrible, staffs great.

Clean room nice stuff breakfast was ok.

Room 218 needs TLC, bathroom bath ventilation the door has water damage and looks wet and mildew present. +condensation runs down the door. Little things need attention

There was no microwave in the room, poor liquor selection and they did not have

Room was big and clean. Property was really nice.

Staff very friendly and professional..........rooms were great....comfy and very secure......

Out of the 4 days we booked, our room was not cleaned once. No towels or sheets. We ended up staying an extra night and still nothing. The breakfast buffet was chaotic. With a singular man filling up his plate with all the sausage. The pool was good. My kids had a great time swimming. The washer and dryer were out of order so I couldn't wash anything I needed to. The girl who worked the night was always so very helpful and nice. She always did her best! Overall I'd like to stay again but would love to see rooms cleaned or even just beds and towels touched up everyday. Limits at breakfast. Most of all happy workers, aside from the woman at night.

nothing everything

Place was okay the smell right off the bat threw me off. And then our room filled up with that foul smell. Luckily it was on our lady day as we were checking out. The pool was okay. Nothing wow worthy

The truth is .. Looks are very deceiving. It was convenient in location but i expected more ..especially that it was a Hyatt property. The elevators sucked, my step kids were freaked out cause we got stuck in the elevator. I just was lookin forward to a cleaner and more comfortable stay for my bday weekend.

Good experience

Inside back door was a strong burning smell coming from the service room. Hallways smelled like dead fish. Rooms do not have microwaves and the only ice machine for guests wasn’t working. Also, rooms were not ready for checkin by 3pm on the first day.

The biggest issue was the smell—both the lobby and our room had a strong mildew odor that never went away. It made the environment feel unclean and uncomfortable. Housekeeping was also extremely lacking. They would come in just to drop off towels but didn’t sweep, clean, or even take out the trash during our stay, which is basic service you expect at any hotel. To make matters worse, I actually got stuck in the elevator, which was frustrating and concerning. Even when they were working, the wait times were ridiculous—expect to wait 10–15 minutes just to get on one. Overall, this was a terrible experience, and I would not recommend staying here.

We paid a significant amount for a five-night stay, and unfortunately, it did not meet expectations for a hotel rated over four stars. Upon arrival, one of the queen beds had what appeared to be dried blood and makeup stains on the comforter. The pull-out bed for my son was also in very poor condition—the mattress was extremely thin, and he could feel the metal bars underneath. We requested a replacement comforter and extra bedding for padding. Although the manager assured us these would be delivered, we never received them despite following up. There were also major cleanliness and maintenance issues. The hallway walls had visible mold, and the walls in our room were dirty and clearly not properly cleaned. The hot water was unreliable due to issues with the water heaters, and at one point, another guest mentioned trying to fix them. We also had difficulty getting towels, the pool was not clean, and there was a recurring sewer odor on our floor. I spoke with the manager several times, but no action was taken. At checkout, he offered a discount and said he would follow up, but I never received any communication and have not gotten a response to my email. There were other issues but since i dont have enough room to text it, I just covered the basics . Based on this experience, I would not recommend this hotel.

Good

I liked the location. There was rust on the bottom the the room separater. The bathroom tile looked like it was about to fall apart from water damage.

Close to plenty of food places. Right next to saltgrass. Great breakfast! Didn't feel too clean. Not enough towels in the pool area. Fridge was not cooling much. For the price it was a bit too much. Also if you have a couple kids, may need to bring extra trash bags.

When my husband and I came in no one greeted us . A young lady was getting assisted we were next . A white couple came in behind us and the next attendant who saw us come in proceeded to help them ..... We eventually received check in service. The blanket on the bed was weirdly lumpy. I think we had a room with water damage it was a mildew smell. I had disinfect spay with me anyway I'm glad.

We had a great stay in this hotel. They have a great choice of food for breakfast and an unlimited coffee. Will definite

Yes. Clean. Indoor pool open and plenty of pool towels

Clean Hot water issue, elevator issue, at check in room was not ready til 6pm. , it was difficult to scan key at some doors due to out of order, ice machines not working, bathroom lock next to gym and pool was not working, hotel manager was not able to be reached by the staff all weekend. Our surprise was that our room key stopped working at 10 a.m when check out time was at 12 noon.

Room to space empleados to friendly

The pictures in the app are misleading. It’s a runned down property that got a facelift. Our door did not properly close due to the floor being crooked, which was a major safety concern. The room was dirty. Pool was cold, doesn’t seem like the heater was working. But the absolute worst was having to shower with cold water, when I asked about it at the front desk, they told me I could talk to the manager the next morning.

The only thing is, they should have reception a little easier to reach out for some people don’t have patience and can leave and lose a customer. Don’t want to do that so some people there waiting with no patience.

Very friendly staff. It’s an older hotel but it’s clean and comfortable. Truthfully the best bed I’ve ever slept in at a hotel. I needed to be near the Bay Area Hospital and this was perfectly located for that. The management, especially the GM was very accommodating and flexible with my reservation, especially during Spring Break.

The room was nice and spacious for the price. Check-in was quick and easy, and the hotel offered a decent free breakfast, which was a nice bonus. However, the entire hotel had a very musty, moldy smell that made the stay less comfortable. The smell of the entire building and the bathrooms could use some repairs inside the shower and our bathroom door was eaten up at the bottom from the water and steam maybe

Was charged 40 dollars more per night for room plus tax and fees and 100 dollar deposit. Ghetto neighborhood, rude staff, room is falling apart.

Very conveniently located and breakfast was very good. Walls were thin and we could hear the children (who were extremely loud) in the room next door. Maybe don’t put very young children next to older adult couples?

We end the stay and the breakfast

Did not clean room for 3 days , no television channels

Great stay, room was very clean and breakfast was delicious.

Overall I didn’t really enjoy it. The pool was dirty, the night time staff was rude. Adam was freaking amazing, give that man a raise!! Checkout staff was really nice. Breakfast was cold and salty.

I am deeply disappointed in my recent stay. The level of distress I experienced is detailed in a letter provided to the staff, outlining a "living nightmare" scenario that no guest should endure. The Hyatt brand usually stands for quality, but this location failed on every front. I expect a formal follow-up regarding the grievances previously cited.

I founded someone's sock on floor in the corner.

Room was ready and no problem service was good

I called the day before to book a room with a heated pool and I was told it was heated. When we got there my kids went to the pool and the water was so cold. Not heated at ALL! I asked a maintenance man about it and he said the heater had gone out the day before (the same day I booked). 2 of my kids got sick from the water being cold. And then we go downstairs that evening for snacks and my granddaughter bit into a chip and said “it’s gross”. I checked the expiration date and they had expired. There was also mold in the hall way and in our room. Overall a bad experience. The GM was not help either. He claims be didn’t know the pool heater wasn’t working.

Good hotel met the need of place to stay but beds are just kinda hard though. But everything else good.

Nothing

Had my room cleaned all days I was there. Great staff and the breakfast was ok.

business with a client-fishing. Hyatt should have late vk out options.

We didn’t get the room reserved, the door to the room was open upon arrival, the shower had mold all in it, the ac leaked water all on our floor, the pool never had towels so you had to ask the front desk, the elevators always seemed to be making weird noises so made me want to take the stairs, very large roach was hanging out in the elevator lobby, and lastly, our room was never cleaned after our first night before they switched us rooms.

Staff was very friendly!! The only thing that wasn’t good was the shaved hair clippings left in the shower.

The room was clean. The janitorial staff is awesome. There was a coffee pot with 2 servings of coffee but no bottled water to brew it with. Thankful for the coffee at breakfast in the a.m. Staying in a hotel for 5 days on a busy schedule without a microwave in your room is not ideal. At least invest in a few microwaves to rent to hotel guests during their stay. The room was clean. The queen bed was so hard and lumpy it was really hard to sleep, I never hurt physically and I was in pain every time I tried to move during the night Also the water would only get warm. So, no Hot water for an enjoyable shower. I enjoyed my time in Corpus, The hotel was decent just not what I’m used to. Also , I feel you need to know about an incident. I arrived late, called and let them know. Upon arrival at 4am there was a very old, beat up police car in the valet area. Kinda reminds you of a horror show. I asked the clerk about it and he stated it was his ride. I apologized for calling it “Jankey”. He then proceeded to tell me he has a badge and vest to. I asked if he was a Corpus Christi officer and he said NO. He said he ordered them online. That is very creepy to a single female from out of town to know that the man that is supposed to be securing the hotel, plays toy cop.

Room was okay, beds were good.The coffee in the breakfast area was cold n no one was attending it. There are areas that needed attention.

Fantastic staff. So very kind and making sure you enjoyed your stay. Clean, breakfast service was excellent.

Great stay all together

Clean rooms !

Clean and courteous

N/A

Dirty, AC not working etc

Hotel looks great on the outside but the rooms look worn out and in need of repairs. The staff was really good which made up for the issues with the room.

Room was average but staff was great

Very nice hotel and room

Room was not ready as was told.witch made my family and i run late to our previous plans

The room I first got stunk very badly. The floors were sticky and slippery. The bathroom smelled like urine. They gave me another room and it smelled a little better but the floor was still slippery. Also the bathroom floor was swollen and the tile was all coming up and couldn’t open the door all the way. There was mold in the shower. This used to be a nice hotel. The common areas are still nice but the rooms need a do over and they need to get better cleaning staff.

The room was ok but there were a lot of kids and teens running up and down the hallways well after 10pm. Made it difficult to get sleep.

The cleanliness of the room was great,the staff was excellent we had issues with one room the heat wasn’t working but they acted quickly and moved up to a different room. Which was great as well. The hot water wasn’t really hot in the first room but the second was nice and steamy. Not sure if it had something to do with how many people were in the hotel this weekend. (Might want to check on that,regardless of the capacity of hot water should still be working) Overall love the experience I would say change up the breakfast menu a little bit.

Best place I have stayed at in a long time. Environment.

The staff was excellent, room was very clean.

Everything was great !

We had a great time and really enjoyed the heated pool.

Clean room

Great! Only thing mattress in this room nerds replacement, can feel the worn out indentions. Everything else was great.

Everything. Room was clean spotless and very spacious. Amenities were great

The room was not clean. There was old take ou plates in the fridge. The linen for the foldout bed was in the closet in a linen bag and it was dirty. The floor was super dirty as if it had not been mopped in days. I had to wear socks in the room which I had to throw out because of how dirty the floor was. Also the body wash bottle in the shower was empty and the shower was not clean.

Not satisfied with the room. Looks very old. No microwave. For that price we expect a kitchen where other hotels are offering. There is no matt in the bathroom

Breakfast was great with many options. They kept everything full despite having a full lobby of people.

It was spacious.

Bathroom needs to be redone, tiles are moldy, bathroom door are peeling, behind toilet wall is also peeling, by the bathtub 🛀 and floor wall is broken.

Staff was super friendly and helpful. Hotel needs some maintenance. Our fridge leaked water, only one very old microwave on third floor to heat food, and our bathroomdoor needed a coat of paint

Room was larger than expected, traveled with kids and had plenty of room for comfort. Extra seating area was convenient. A/C was nice and cold, location was great, room was clean, friendly staff. We had zero issues during our stay. Will stay again in the future.

Great

Adam was friendly and helpful. Valerie was amazing as well. Great hotel to stay at I will definitely be back.

Excellent staff. Clean rooms.

Staff is great. Breakfast is excellent. Don’t pass up the free apples. Clean room. Super close to stores and restaurants and beach.

Our room was large and clean and the beds were comfortable.

I've been a customer here for a while. This last time, we didn't even get room service (trash to be out, change sheets, new towels). We were there for 3 nights/4 days. The housekeeping was literally next door when we left the room, so we assumed it'll be done. Got back to our room untouched. Had to ask for clean towels at the front desk. I was told a GM would call me about the situation. It's been over a week and still haven't received a phone call.

We have to say Kim and the rest of the staff were fantastic from check-in day to checking out. We've been here before and will come back again. Rooms were clean, and the breakfast was great to start off the day. This place can't be beat.

Staff was nice and helpful. Room was great breakfast was awesome but they didn’t have a restaurant like it says online. Overall had a great time. Will stay there again.

Room floor had a huge ball of hair that looked like it was pulled out of the drain and left in center of room. All ice machines were broken. I used weight room, water fountain not working in weight room, after my workout I went outside to patio by pool to cool off. I tried to get back inside and the keycode pass (where you slide your card) was not working. I was locked outside on the patio with no way to get back into the building and no one to call for help. I had to use a chair and climb over the fence to get out of patio enclosure. There was not a sign on the inside door stating key not working or you will be locked out if you exit to patio.

It was good

Clean hotel and courteous staff

Very disappointed

Room 130 ac was not cooling was 78 degrees on arrival and 80 degrees on departure after two nights.. called front desk about issue I'm the am and also told front desk about issue later that same day in the evening.. nothing was done or offered to switch to another room. 2nd room occupied was 126 had a wet smell. Nothing major but noticable. Not the Hyatt experience I'm used to having at this location.

Room was great. Staff was great. Breakfast was great. The only issue was they didn't clean my room on Sunday. Trash containers were full and I was down to 1 towel and wash cloth.

Amenities- - it would off been nice after a long day of sightseeing to come to my room to relax to a movie on one of my apps. TV wasn’t a Smart TV.. also be careful they seemed to have problems with the elevators. Found out after I got stuck in one .. so freaking scary.: would I stay there again, probably no.. but that’s just me

The system was down to take my card Elevator was moving side to side while using it No cold alcohol beverages

Room not to par. Restroom door scraps on bottom had to pull really hard to close.

Decent room. The bathroom door veneer was ripped across the bottom and the bed skirt area was discolored making it look unkept. Otherwise okay room. Comfy beds and great AC.

Great stay

Ice machines were inoperable in 2nd and 3rd floors

Check in time was 3 PM and we arrived close to 4:30 PM. However, our room was not ready because they were still cleaning and there were no other rooms available.. We had to wait nearly an hour before we could get into our room.

I arrived on property, check-in was great, people were great. But when I walked into my room, it smelled like mold. There were sheetrock cracks

The hotel was average. Seemed a little old and out dated.

I would like to send an email with pictures to show how dirty the hotel room was. Door was not locking correctly, a lot of humidity, sticky floor and walls and the phone was gross!!!!!! I will not recommend nor visit this hotel.

All staff was super friendly

The hotel was overbooked for double queens so my family of 5 squeezed into a king bed and sofa bed. The floor was sticky and dirty. The staff was very apologetic but I wouldn't have been able to fit my kids if they were a little older. I booked this hotel days ago because of the indoor pool which was closed. I don't think we'll be staying here again.

Room was disgusting our sheets and towels were dirty when I asked to get the sheets changed I received attitude from staff and when we came back the same sheets were still on there. I have bites all over my legs from I’m assuming bed bugs. Do not stay here pictures online are not what this hotel actually looks like

We stayed in room 423. As soon as we walked in I noticed the door was “swelling.” So much around the door hardware it didn’t feel safe. The bathroom door is also dragging the tile floor so bad my wife couldn’t even close it. This mixed with a very musty smell and staining around the smoke detector in the room tells me this room had experienced a flood at sometime and it clearly wasn’t repaired properly. I’d look elsewhere.

They did not bring new bed sheets when I asked.

5/5 all around. Great place to stay.

Staff was great . Clean room

Clean

Other reviews mention recent renovation, but this place feels very old. The elevators jerk, unsurely, the room door would barely open or close, and the bathroom had zero ventilation making the whole place moist for hours. But the staff was good, especially the breakfast staff which were excellent.

I should have listened to the reviews, but after reviewing other hotels in the area, I chose what I thought would be the lesser of the worse options. Just walking into the hotel, you get a scent of dog. Not overwhelming, but not what you want to walk into. The front desk person was pleasant. When I got to my room, it smelled musty and was pretty humid and not exactly cold, despite the air condition turned down to the 60s. The shower had mold around the bottom tiles and the bathroom door was difficult to close; the bottom of the door scrapped the tile. Very disappointing. I travel monthly for business and generally don’t write reviews, but I was pretty disappointed in this hotel. Certainly wasn’t worth the price.

Front desk very helpful, but hotel was noisy. People running on floors all hours.

Loved it grate location

The hallway exhibited unevenness, indicating potential foundation issues. Additionally, the entry and bathroom doors were challenging to open due to a shift in the foundation. While these inconveniences were not insurmountable, they did detract from the overall comfort of the room. The most concerning aspect of my stay was the behavior of Adam at check-in. We ordered 2 queen size bed room. When we arrived at the room, we discovered that the air conditioner was malfunctioning. Upon returning downstairs, we were informed that the room had been overbooked, and the only available queen-sized bed was the one that had been assigned to us. This situation was frustrating, as it resulted in a significant inconvenience. Furthermore, Adam admitted to being aware of one queen-sized bed with a broken air conditioner but was unable to identify which one. It was evident that he had assigned us the room that was the last available, which is unacceptable. In conclusion, my family has decided to avoid Hyatt Hotels in the future due to this incident. We expect honesty and transparency from hotel staff, and we were deeply disappointed by the experience we had. .

Nice indoor pool, not heated but very nicely lit, very friendly staff, quiet even with a college soccer team there too. Will definitely stay there again.

Room was run down. Bathroom door was chipping all along the bottom and would rub against the toilet when it was opened or closed. The curved shower rod was sagging and loose at the walls so the shower curtain would slide to the middle and water would fly out everywhere when showering. Room door had to be pulled hard before it would latch. TV remote was sticky and only worked half the time. Ice machines were not working. Place just needed to be maintained better and had areas throughout the property that seemed to just need a maintenance persons attention. Front desk staff was nice. Breakfast was decent.

The hotel itself is a 5 star but the customer service is not up there. I booked a room with two queen beds since I was staying with my teenage son and dad. Upon my arrival the front desk clerk informed me that they over booked 12 rooms and that I was lucky to get the last room available. The only room available was a room with one bed. I'm glad I was able to get a room at all but not happy that it was not the room I originally booked. Over booking people is unprofessional and it shows how unorganized they are.

The staff is new does not know much, dont greet guess. Room need renovations, restroom door does not close. Breakfast was good amd the location.

Just what was needed for our short beach trip. Great location, room was a good size and had everything that we needed. Breakfast was good too! Will definitely come back.

Staff is welcoming and helpful

Staff, especially Valerie, always joyful and helpful

The hotel was overbooked. The room I reserved with two queens beds was not available. I had to settle for one king bed and a pullout that had the worse “mattress.” It was more like a mattress topper so the metal bars were easily felt. It was extremely uncomfortable.

Lady at check in was rude and argumentative. Was gossiping about other staff. We felt like we were a nuisance to her. Watch at least 3 people leave and not check in because of her.

The staff was great. The room was very clean but we did see critters on 2 occasions. Usually this would be reason enough for me to relocate but everything was booked. The pool was good just sand at bottom as expected. Breakfast was good, but they had no microwave. Also, no microwave in the rooms but there was one by the ice maker. There was a hint of a smell, but there seemed to be alot of humidity. Honestly I was scared because I forgot to read reviews until later, but it was an okay stay.

Great

Wallpaper was peeling, floor was dirty, there’s no microwave in the room, there old wiring attached to the back of the tv, that no one uses anymore. The windows stool (sill) wasn’t even attached. The beds were fine but under the bed, disgusting. Only one elevator was working. There were no clean pool towels at the very small pool (I asked, there were none. Staff gave me regular towels to use though). The breakfast was the usual but it was so packed, we just grabbed what we could and took it to your room to eat. The location is convenient and safe. I wouldn’t stay again though.

The restroom door was so hard to close. I noticed all the doors to the rooms the bottoms were tore up. The pool area had mold on the ceiling. Breakfast was good and the staff was really friendly.

Every thing was great!

good

We liked how everyone was nice and helpful

Everything was great

Ice machine not working Microwave the 3rd floor only for everyone to use Bed was alright My room said it came with a microwave but when I told them I had no microwave in my room they told me they couldn’t change my room cause they were sold out and only some certain rooms with King sized beds had microwave. This made my stay soooo inconvenient and plus the room where old and had water leak stains on the ceiling and cracks on the walls. Doesn’t look like what they advertised in their ad. And the property was so rowdy lots of children running up n down the halls n stairwells.

Internet was great! Room was a bit dirty and shower fixtures were dated. This is one of the only hotels that allow 6 per room, which is perfect for my family. Breakfast was okay, nothing special.

Not what we expected, vehicle got broken in to, causing damages. And till today management or hotel general management have yet to apologize or remediate any issues. Not a hotel I recommend to stay at.

Inside our room, a strong chemical odor lingered, and dust covered multiple surfaces, including the mini fridge. Most concerning, dog waste sat outside the front entrance for four days without removal which was a clear sign of neglect. Housekeeping was entirely absent during our five-night stay. I called repeatedly for towels, tissues, toilet paper, and trash removal on days two through four, but received no response. I asked housekeeping staff directly as I passed them in the hallway and they assured me towels would be delivered, dirty ones collected, and our trash emptied. None of those promises were kept. It’s disheartening to experience such disregard for basic hospitality standards, especially from a brand like Hyatt. Guests deserve better.

Room waa nicea and enviroment. The bed had a hoke making it very uncomforatble. Restroom door wouldn't shut and we were not given towels. No towels throughout the entire stay.

Horrible rooms and very expensive hotel!! Dont go

Great people and ambiance

Great people and ambiance

Was not the best stay!!!! Rooms were not ready after 6pm. Rooms need updated. A lot of vehicles including mine were broke into.

Was not the best stay!!!! Rooms were not ready after 6pm. Rooms need updated. A lot of vehicles including mine were broke into.

I recently stayed at this hotel, and unfortunately, my experience was quite disappointing. One of the two elevators was out of service, which caused inconvenience during my stay. The back access door did not lock, raising serious security concerns. The room was not thoroughly cleaned; the floors appeared dirty, and there was a persistent wet/mildew smell throughout. Additionally, the air conditioning unit was leaking water onto the floor, creating a potential hazard. The restroom door did not close properly and would hit the toilet, affecting both privacy and comfort. Only one of the three ice machines was working, and only one of the two Tesla chargers was functional. The breakfast was repetitive, served the same every day, which became quite monotonous. To make matters worse, I saw a roach walking on the breakfast table, which was extremely unappetizing and raised concerns about sanitation. Overall, my stay was far from satisfactory, and I hope the management works to address these issues to improve the experience for future guests.

Little outdated but overall good location and comfortable beds.

There was a nice filtered water dispenser in the lobby. The AC was good and cold. The beds were comfy. Reception desk was attentive to needs of guest. Continental breakfast was good consisting of scrambled eggs, hashed browns, and varying meats - one day was spicy beef chili meat, the next day was sausage links. They ran out of tortillas. Bread kept getting stuck in the back of the conveyor style toaster oven. The kitchen staff was attentive to needs of guests also. Cons: There was only one of two elevators working. On Saturday morning I saw a long line of 10 or more people waiting to up the elevator as I went down to check out. The ice machine was broken on the third floor. We had to go to the 2nd floor to get ice. The pool was dirty and the pool water was cloudy so we did not use the pool. There were no pool towels in the pool area. There were no towels in the exercise area. There are signs of age and usage in the hotel. There was dust in the RJ45 jack in the wall. The springs on my door was not strong enough to shut the door completely- I had to pull on the handle to have the door fully locked. Location of the hotel made it difficult to enter as you got off the exit ramp. You would have to either u-turn and come back to the driveway to the hotel or go through the back way and cut through the movie theater parking lot. Hopefully they finish construction and make an exit ramp that allows easier access to the entrance drive.

Front desk was very helpful, house keeping was very nice and helpful when we asked for additional blankets. Lady running the breakfast in the morning was friendly. The negatives roaches in the bathroom and also a few in the dining area. Sheets had stains on them. Won’t be going back.

Amazing

The building could use some work. There were dips in the carpet when you walked down the hall way, peeling wall paper and the elevator was super sketchy. The staff was wonderful and the rooms were spacious! Overall, the room was clean and satisfied our need for one night!

I won't be staying here again. Elevator was not working the first day. Ice machines also broken. Advertising food that is not even avaliable. Not near the beach like some of the reviews state. Walls and ceilings must be made of paper cause you could hear everything and the people above us were stomping and running in their room until 3am. Beds need to be flipped as there was a huge dip in it.

Nice stay!

The hotel staff was very friendly and check-in and out was easy

Beds were made and there was sand in the room when we arrived. The ac made noise all night and it was warm in our room. The Elevator was out of order and the second Elevator was making noise like it was about to break as well. There was a big Roach in the breakfast room as well that morning at the breakfast bar

Great Staff, but double billed at Bar and Mgr agreed to reverse charge after proof.....did not happen

The elevator was broken and one side made a grinding noise when you went up. The bathroom toilet would have issues when flushed, the bathroom floor was wet when we first checked in. We had to ask for towels and toilet paper numerous times. The second morning I called downstairs to have my room cleaned, when we returned from breakfast the e room was still not cleaned. We asked 3 more times for them to clean and take out trash and it was never done. Never again will I stay here. The hotel was dirty and wi th er not staffed properly on a holiday weekend and dirty.

From the moment we checked in 'til the day we left, we were given great customer service. The friendly faces my family and I encountered made are stay better and comfortable. We will stay here next time for sure.

They are great but the pool was dirty

Right next to steak house

This property was very casual a lot of family visiting all over very nice

Good location, not bad but not great. Good enough, clean enough

Dirty floors, encountered a couple of roaches, hair in shower and on toilet, couldn’t use sofa bed because it also had lots of hair and what looked like dust mixed with lint. First night we had a choice of really really hot water or extremely hot water. Lady at the front desk apologized and said none of the issues could be solved that night and there was no other place in hotel that we could shower. We had to go for the really hot shower after our day at the beach. Second day the shower was fixed and we decided to stay since we had set our stuff in that room already. If I could rate staff at the hotel separately I would give them four stars. For the most part they were very friendly and happy to help. The breakfast staff definitely deserves a five food was great and kept at the right temperatures. They were very nice and most importantly the whole area was kept clean at all times no matter how busy they got.

The property was insanely dirty. The pool was not clean, they did not meet any of my special requests. when checking out, they laughed stating they get these types of complaints a lot.

The room was very nice and spacious. The pool was a little too crowded and cold.

Room was clean and cold. Plenty of space. Quiet. Would stay here again.

Staff we're amazing and place was very clean

The bedsheets in our room didn’t appear to be clean. When folding out the sofa bed for our kids to use, there was a dirty footprint on the fitted sheet and the sheets didn’t seem like they were changed. The front desk staff was very helpful bringing us more than enough sheets to replace them with though.

Well located. If you are a light sleeper ask to be away from the freeway

The carpet in the hallway going to the room smelled, there was small black bugs on the a/c and window, some water alomg the baseboard. The employee at the front desk was very nice. The hotel issues has nothing to do with the employee. I had other family members stay there and had the same issues, other guest were also informing the front desk employee know.

The personnel at the front desk were fantastic. They were very helpful and welcoming.

Under the beds were absolutely disgusting!!!! My daughters toy rolled under the bed and when I went to get it, there was old food wrappers, haven’t been vacuumed in probably ever. It was horrible! I just tossed the toy. The beds were so worn that they were hard and incredibly uncomfortable. They were supposed to clean the room every other day and it was not done. One elevator was broken and the other sounded awful. The pool wasn’t a saltwater pool and the roof needed some definite repairs. Only one treadmill worked in the gym.

Safe was great and very welcoming. Room was very clean.

Smells bad mold all over the room and the shower not working properly

The hotel “bar” consisted of 5 bar stools and the front desk clerk doubled as the bar keep. Breakfast was extremely sad also. The worse part of the experience though would have to be when I made the mistake of sliding one of the beds closer to the half wall as a fall prevention for my kid. The amount of filth and feathers and even a large fake eye lash left behind was extremely unsettling from under the bed. The air conditioning also sounded like it was holding water everytime it shut off you could hear the water gurgling in the machine. The toilet took atleast 5 minutes to refill and all lights in the bathroom area flickered pretty bad. I would highly suggest management getting a handle on maintenance while they still can.

It has everything you would need to cook, clean etc. There was a fire pit outside the amenities were great:). I wish we were able to stay longer:)

Bed bugs in both rooms

Great front desk guy!!

Would stay again the couch beds were uncomfortable but overall would highly recommend really nice and welcome

The room was dirty and had a bad smell, tiles were cracked in the bathroom i would not recommend this hotel

Extra blankets: "Sorry, we are out of it" with atone as if I am annoying him. When reminded that it is hotel's responsibility to provide basic amenities like towels, or give me partial refund "For me to do that, you need to vacate the room right now" They were out of half of breakfast items an hour before the closure time. Ice machines didn't have ice.

Very nice staff and clean room.

Very dirty and in desperate need of a renovation. Basic housekeeping of room needed, floors were sticky and dirty.

The room is need and clean. The front reception staff is worn and friendly. The breakfast lady on Sunday morning (05/25) has no basic sense of hospitality and service. Definitely the breakfast lady needs the training on basics of customer service 101. Overall a decent hotel.

The room was amazing. The breakfast was good and hot. However the ventilation in the hotel was not very good. The hallways were very muggy and the vents in the hallways were dripping water. Not enough towels to go around. When you would try to ask the front desk no one was available.

Rooms were not very clean

Glloomy

Never will I stay or recommend.

Then for a nice property they only had one washer and dryer that looked older and the dryer was messed up it was so loud that someone kept stopping the dryer so our clothes would not dry. But the staff was helpful on that and dried our clothes. Maria and Jay were nice and helpful. Maria was a very nice lady and made me feel better after the experience we had she was kind and caring. I would suggest for a nice property like this they should have more than 1 washer and dryer and upgrade. Also respect customer privacy more and if someone says it is not them look into better before accusing a family on vacation over and over of disrupting peace. I felt harassed. The person calling in to report should not be respected more than our peace and comfort to enjoy our vacation.

Honest was not good

Our family and I really enjoyed our stay...staff was really friendly and helpful

Room was great. Seating area for breakfast was not as large as needed.Seems like there were more people than there have been before when we stayed there. Kitchen staff was excellent. There were two and they were doing the work of four. My only complaint, was the beds. Like most all the hotels, they have gone to the 'hard Firm' mattresses (because they last longer). I think a pallet on the floor would be softer. My back and whole body hurt from the hard mattresses.

When we first checked into the room I first went to the restroom in our hotel room from the drive and found dead roaches they ended up giving us a new room but did not comp anything we should stayed at our usual place we go to but wanted to stay closer to family and this happened next time we will not stay here again nor recommend to others. Floors were also dirty like if they never mop the rooms just sweep but will not stay here again.

This place can not be a legitimate Hyatt hotel . Not sure how they keep that name but it’s very suspect. They over charged me and the hotel is more like a motel 6 .

Everything was the way it looked in the pictures, very clean and

The Very Best of Hotels.. It may seam to cost more but you get a lot of Freebies…. It makes this Hotel VERY Nice… And Cost is Great !!!

Good customer service

Strange mechanical sound all night. Could not sleep sounded like a fan running fast then slow. Turned off frig -helped a little -could have been from room a/c. Will think twice about staying there again.

Friendly and professional stuff. Thank you.

Great stay

I like that it was easy to get to places. Many restaurants nearby, and loved the free and delicious breakfast.

Floors were dirty (in room and also throughout the hotel. Furniture was worn. The bath tub would not drain properly. Luke warm hot water that took at least five minutes to reach Luke warm once the shower faucet was turned on.

Breakfast every morning was delicious and the staff was very accommodating. Minimal seating made it difficult to eat in eating area.

Best place to stay in corpus hands down!

The room is huge and safe location.

Moldy grout in bathroom. Towels look dirty.

Only issue and I will get it resolved, I was charged twice. One on my debit card and my credit card got charged

The breakfast was not so good and the dryer door was broken from the laundry room for the price I was expecting better indor pool was cold

.

I enjoyed my stay . Nice hotel .

The room was really big. We had our 3 grandsons, under 12, and we had plenty of room.

Check in was quick, lots of parking, room was spacious