Comfort Inn Oceanside Deerfield Beach
About Comfort Inn Oceanside Deerfield Beach
Located in Deerfield Beach, a 3-minute walk from Deerfield Beach, Comfort Inn Oceanside Deerfield Beach has accommodations with an outdoor swimming pool, private parking, a fitness center and a garden. Featuring a shared lounge, the 4-star inn has air-conditioned rooms with free WiFi. The property provides room service and an ATM for guests. Rooms have a safety deposit box and some have sea views. The rooms will provide guests with a fridge. The inn offers a buffet or American breakfast. At Comfort Inn Oceanside Deerfield Beach you'll find a restaurant serving American cuisine. Vegetarian and vegan options can also be requested. The accommodation has a terrace. Guests at Comfort Inn Oceanside Deerfield Beach will be able to enjoy activities in and around Deerfield Beach, like cycling. A business center and vending machines with snacks and drinks are available on site at the inn. Staff speak English, Spanish, Italian and Portuguese at the reception. Mizner Park is 3.6 miles from Comfort Inn Oceanside Deerfield Beach, while Pompano City Center is 5.2 miles from the property.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Smoke-free property
- Air conditioning
- Elevator
Reviews
The hotel has a fantastic location, being close to the beach and various shops and restaurants. However, the reviews are mixed, with several guests expressing concerns about cleanliness, hidden fees, and poor customer service. The maintenance person was a particular point of contention, with multiple guests reporting rude and inappropriate behavior.
- Fantastic location near the beach and shops
- Friendly front desk staff
- Cleanliness issues in rooms and common areas
- Hidden fees, such as parking, not clearly disclosed
- 5/5
Amazing staff, fantastic room!
- 5/5
Need safety bars in tub
- 5/5
I love it… About that I had to pay $75 per night for my dog.
- 1/5
The bedding wasn’t changed it had a brown stain on it. The hotel is not really ocean view almost two blocks away Won’t be staying ever again
- 2/5
Very poor cleanliness and no hot water in the shower (bathtub).
- 3/5
Yes the bed had hairs in it the tv wasn't working , was changed to another room the toilet was dirty and both rooms smelled musty
- 3/5
The shower faucet was not working properly at all,
- 3.5/5
Beds were clean The ice bucket was dirty. Lid looked moldy. Ice machine didn't work. Through the evening there were 2 German roaches.
- 3/5
The plate is very old and need a grave
- 3/5
The place is kind of old definitely needs updating
- 3/5
The staff was very helpful and friendly, parking was convenient but u have to pay to park your car to me is a money grab.the bed was comfortable, but I wasn't happy with the rust stains on the molding and the other stains on the molding on the floor looks like it flooded,the carpet in the hallway needs updating,dont think cleaning it would help,well if u just need to out ur head down I guess it's ok,I didnt have any luck getting hot water for my shower,
- 5/5
We have stayed here several years ago. Comments I would make that the pool area and outdoor bar area need to be updated. Other than that the hotel is an acceptable option if you want to stay reasonably priced. Otherwise there are much nicer hotels in the immediate area.
- 5/5
We enjoyed the stay. Conveniently located made the beach and shops. No fuss hotel with a wonderful staff.
- 5/5
Exceptional
- 4/5
We would like to stay there again. Thank you Steve and Murfoo
- 4/5
it was fine
- 1/5
The hotel has not been updated. We were in a handicap accessable room and the floor was not level. I went to get ice for the room and the ice machine on the 2nd and 3rd floor did not work. I stopped looking after that.
- 5/5
Great little spot close to the beach and within walking distance to many shops and restaurants!
- 4/5
Everything was pretty standard and up to par
- 3/5
Checking in was a nightmare charge to confirm reservation then charged again so I had a charge held for 3 business days while on vacation. Then the water was turned off for 3 hours. The location was excellent very close to the beach. But overall the property needs to be updated. They charge for parking even in the off season. There wasn't anyone really in the area where they could of just given us a parking tag for the car.
- 3/5
Check the beds before… I found hair. I had to clean the bathroom by myself because is like maintain but not deep clean.
- 5/5
nice place - highly recommend
- 4/5
It's close to the beach and restaurants. It also has a bar next to the pool. The hot breakfast was also very good. I had to pay for parking even though I'm staying there.
- 3/5
Nothing, I will never stay in this hotel again The pool was broken edge with mold , all the tables and chairs in the pool was rusted and broke, I have my 3 years old granddaughter that want go to the slide in the pool , but after I try , I see every block of the slide was tied up with tied plastic , very dangerous, when I have to pay for one more car to park , they charge me twice , with out just ad another 15 on my bill , I will never stay in this hotel again
- 3/5
Nothing, I will never stay in this hotel again The pool was broken edge with mold , all the tables and chairs in the pool was rusted and broke, I have my 3 years old granddaughter that want go to the slide in the pool , but after I try , I see every block of the slide was tied up with tied plastic , very dangerous, when I have to pay for one more car to park , they charge me twice , with out just ad another 15 on my bill , I will never stay in this hotel again
- 4/5
I had to pay for parking even though I'm staying there.
- 0.5/5
Bad
- 4/5
The room was not available when we checked in at 3:00 pm so we had to wait. Room was clean and spacious. Breakfast was the typical breakfast offered in all hotels: waffles, sausage, egg, juice and coffee. You also get to choose yogurt and cereal. The beach a a short walk from the hotel.
- 4/5
Great location, cute little hotel .Nothing fancy but friendly, pool area is older but serviceable with a little bar.
- 5/5
Good stay
- 3.5/5
Location, pool with slider Sunny Lobby girl, looks angry at all time, he scolded us about everything; she had a negative attitude toward every question, wearing a look of disdain—I don't know if it was because we were Latinos. Very poor service from that woman. Breakfast not too good. Looks BETTER in other same Confort Hotels. Not too much variety. Looks cheap... --- WHY Parking FEE---
- 3.5/5
Location, pool with slider Sunny Lobby girl, looks angry at all time, he scolded us about everything; she had a negative attitude toward every question, wearing a look of disdain—I don't know if it was because we were Latinos. Very poor service from that woman. Breakfast not too good. Looks BETTER in other same Confort Hotels. Not too much variety. Looks cheap... --- WHY Parking FEE---
- 5/5
Everything amazing. Thanks
- 1/5
This was the worst hotel we’ve ever stayed. Everything is broken, the elevator, the ice machine, the ac, the pool, the doors. The managing staff was rude and not helpful at all. We had a baby and they planed to offer a room on the 4-6 floor with no elevator, can you imagine. The Housekeeping team really tried to help (only positive).
- 2/5
They won't return the $100 security deposit. They won't return the $100 security deposit. There were cockroaches in the curtains in my room... and that is the fault of the cleaning staff—and, indeed, the building's maintenance team—as well as the broken elevator.
- 3.5/5
Good
- 2/5
They won't return the $100 security deposit. They won't return the $100 security deposit. There were cockroaches in the curtains in my room... and that is the fault of the cleaning staff—and, indeed, the building's maintenance team—as well as the broken elevator.
- 4/5
The staff were very friendly and helpful. Parking convenient and good value. Liked the pool area and breakfast service. The elevator was out of service but the staff were able to assist our disabled brother.
- 5/5
Exceptional
- 5/5
Exceptional
- 0.5/5
Elevator did not work please was very dirty it was just a terrible stay there The Host in the front desk is very rude . And they did not even take anything out or reimburse me for the elevator I was on the third floor and I had to go up and down they should at least reimburse people for the troubles . His friends was just terrible like I said before the elevator broke down for like 3 days they never fixed it they were even old people going up and down the stairs that I had to help them because they couldn't do it and then I asked for a refund and they didn't want to do anything about it the place was just terrible don't stay there .
- 0.5/5
. His friends was just terrible like I said before the elevator broke down for like 3 days they never fixed it they were even old people going up and down the stairs that I had to help them because they couldn't do it and then I asked for a refund and they didn't want to do anything about it the place was just terrible don't stay there .
- 1/5
I had reserved an ocean view room through Expedia, but Diana claimed the hotel never received that information from Expedia and refused to offer any refund or accommodation. I then asked to speak to the manager & a person by the name Gail also said the same thing and did not offer a solution. This was frustrating & felt dismissive.The condition of the property was also concerning. The pool slide looked unsafe, as if it could fall apart at any moment. Housekeeping was another major issue, I confirmed with Gail what their housekeeping policy was and she said full service every third day however, we could request garbage and fresh towels, which I did not only once but had to request garbage pickup &towel replacement 4 times in a single day before it was addressed by Sunny who came from the front desk and brought me fresh towels and took the garbage.These issues are unacceptable.To make matters worse, the front office staff was rude & unhelpful throughout our stay, & no effort was made to resolve these issues or offer any form of compensation.Unacceptable.
- 2/5
The elevayor is out of service and the hotel has 5 floors. Very dificult to stay there
- 5/5
Disappointed cause elevator broken. Saw few roaches in room while there. Paid for ocean view and saw trees and building out my window. Really misleading.
- 1.5/5
Cleanliness Everything else. Worst hotel experience ever. Traumatized by it.
- 1.5/5
Cleanliness Everything else. Worst hotel experience ever. Traumatized by it.
- 3/5
The Comfort Inn is in a good location a block from the beach and within walking distance of several restaurants and shops. However, the elevator didn’t work during my stay, and I had to go up and down four flights of stairs several times a day, sometimes with luggage and other items.
- 2/5
Rooms are nice but there was snot on my sheets and stains all over them. I requested them to change and they still left the dirty stain sheets after my request. The hallways smelled moldy. Might not stay there again
- 5/5
Good spot
- 5/5
The staff is a bit rude until you get to know them. It’s a bit weird. But overall it’s all good
- 4/5
Staff was amazing. Property needs updates. Pool area not very nice. The outside bar was amusing.
- 5/5
Excellent property! Very clean!
- 3/5
Lots of parking, very run down building. Great food on site and open late. Pool only open until sunset. Pool bar didn’t open until 6.
- 1/5
Parking fees $15 per night old bathroom falling apart terrible shower just plan old grounds dirty beds comfortable had family emergency only place available for descent price only nice thing walkable to beach restaurants and stores Stay away
- 5/5
Great
- 5/5
Great service
- 5/5
The property felt friendly. We really enjoyed our stay in Comfort Inn, and we recommend the hotel without a doubt
- 2/5
arrived at 1 pm and even though the hotel was less than half full, they made me sit in the lobby until 2:30 because of house rules. What happen to customer. Breakfast was terrible, no cream cheese, no apple juice, no more bisquits and gravy. This hotel going down each month.
- 4/5
We had a pretty good experience. The staff was very nice and the rooms were nice. The elevator was slow, the pool was a little too cold, the washer and dryer were okay despite needing a lot of quarters along with losing some, vending machine was a problem, and fixtures inside were outdated. But it was overall a good experience. Very close to the beach, shopping, and restaurants. Very nice staff and a cute ice cream/deli attached to the hotel.
- 3/5
Rooms are clean but the rooms and the building needs to be remodeling and updating. Try not look it to it too much .
- 1/5
The conditions were completely unacceptable and, in my view, a serious violation of basic health and safety standards. During my stay, I encountered roaches and other bugs both inside my room and in the hallway. Additionally, the hallway had a strong, unbearable odor, creating an extremely unpleasant and unhealthy environment.
- 3/5
Room was clean and welcoming. Fridge was working but in poor condition. The TV not Ok. But,over all it was a good experience.
- 5/5
Pleasant. Loved being so close to the beach. Great area.
- 3/5
The breakfast was okay, the lady who serves it is a sweetheart. If you are coming with your kids please don’t tell them there is a pool because it is green.
- 3/5
Location of property was wonderful. All amenities at hotel were closed. We requested a room clean and all they did was make our beds, nothing with the floor or the bathroom. Would stay for location if you don’t care about anything else.
- 2/5
Very old hotel
- 2/5
Room was ok. Location was good. The rest of the place was grubby dated, and you couldn’t use the pool it was gross
- 2/5
On a positive note , front desk staff was very helpful and had amazing customer service .
- 3/5
To its credit the hotel does have excellent staff who are working to the best of their abilities with conditions that will disappoint many customers. The free breakfast is decent enough, and on the weekend a raucous boozy smoking crowd gathers for poolside music in the form of singers performing to karaoke tracks. Thankfully it doesn't go too late if you're an early-to-bed type. We would stay there again if the 6th floor is available at the normal price. Otherwise, Deerfield Beach has many other nicer rooms in the 150 to 250 range.
- 2/5
We stayed just one night. We got up early in the morning to take our showers and there was no hot water. It was cold showers for us all. Brrrr! We called the front desk and they recommended turning the lever to the right---which is of course the real cold water. At checkout there was no offer to make amends in any way.
- 1/5
Case is opened. Expedia closed and requested it be reopened. Waiting on a response
- 4/5
Room a bit dated. Floor was a bit dirty. The cable outlet was out of the wall. The bed was good. Bathroom was good. Location great
- 4/5
Busy, Busy, Busy. If you want a nice place near the beach but have lots of time to spend in traffic, stay here.
- 5/5
Very clean rooms and the staff was excellent.
- 4/5
The rooms were cleaned but the staff were cold
- 2/5
Shower walls had mold
- 3/5
The staff was very nice The hotel seems run down
- 2/5
The place needs cleaning up it’s old but the location is perfect
- 3/5
Friendly staff. Clean facility. However, the ac unit stopped working during my stay.
- 2/5
Room smelled musty and moldy and the sheets smelled of strong bleach. The room walls and furniture was dated. The staff was friendly.
- 3/5
Yes staff nice. The hot and cold water was wonky in the shower. Oveanvirw not worth the money. Pool okay in need of repair.
- 4/5
Great location for the money
- 2/5
Hotel owners need to recognize, and react to how very important front desk employees are to a guest's initial impression. I was dying to use the bathroom when I walked in and when I asked where it was located - was very abruptly told by "Sunny", "the bathroom is only for guests". Eventually I was given the "code" (why is that even necessary?). I tried to check in 2 hours early because I had a cat in my car who had been traveling for 7 hours. I was told that wasn't possible unless I wanted to pay more money. I explained that I called days before and requested an early check in - at that point the other employee yelled out "that's only a request - not a guarantee". I said, "I am not talking to you", and she replied, "Well I am the manager"...I would be ashamed to have that person represent my company as a manger. The whole check in process took forever - finally I agreed to pay $30 just so I could check in 45 minutes early because I was concerned about my cat in the car. It felt like they had never checked in a guest before. I have signed less paperwork when purchasing a house.The elevator was disgusting - as were the luggage carts and the halls - I didn't want to touch anything.There's no place to hang your bathroom kit - but yet there's room in the bathroom for ugly, old pictures. The bathroom had 1/2 a roll of TP - with no spare. Breakfast was a joke - the waffle maker had a handwritten sign that said OUT OF ORDER - which looked like it had been there for a while!
- 4/5
The room was great! It has a wonderful view. It was clean, except the floor, which needed mopped. The bed was very comfortable. It was a short walk to the beach so we loved it very much! We wouldn't hesitate to stay there again.
- 2/5
The room was severely outdated for the price we paid nightly, our two nights came out to over $800 and the rooms were worse than a motel and not worth it. There were little roaches in the outlets in the bathroom. The location was in a great spot but the rooms listed online looked nothing like the room we stayed in. Will not stay again. We were very disappointed
- 1/5
Room staff, room was small and dirty, and dusty and the hotel staff was very rude!
- 1/5
The entire hotel was so outdated and old. There was blackened walls, chipping paint, and damaged baseboards throughout. The particale board of the credenza was showing because it was in such bad shape. My vehicle was hit on property, and the staff was sp unhelpful and actually acted like i was the problem. They were unhelpful with law enforcement when i filed a report and just seemed like they didnt care. The chairs were in such poor condition, and the hotel was overall not the same quality it was advertised as and way too expensive for what it is.
- 3/5
The rooms are always dirty , especially the floors. My feet get black just walking around so I wear flip flops. Gail at the desk seems like the sweetest woman until you see her darkside. She always has excuses when in fact she is the problem and is very shrewd. My water in my shower had no pressure whatsoever and I told her and she said I am not using it correctly !!!! umm no that was not the case. The place is falling apart and needs renovations desperately. The best thing about this place is the location.
- 1/5
Our stay at the Comfort Inn Oceanside Deerfield Beach was nothing short of a horrible experience. While booking the hotel online it seemed like a very nice establishment from pictures of the hotel; however, on arrival it was not what it seemed. The staff was negligent and the tenants were suspicious. Our friends car was literally struck by another vehicle while parked in the parking lot and the staff stated their front hotel cameras were not even working. On top of everything else, our room keys barely worked half of the time. This is probably one of the worst stays I’ve ever experienced in a hotel and am looking to get some form of reimbursement due to our terrible stay.
- 2/5
The room felt neglected, they were roaches in the room, services weren't great.
- 1/5
No heat in 30 degree weather. Broken plumbing requred repair and ultimately a room change. The front desk tries to keep a secret that there is no housekeeping unless specfically requested. Place is crawling with cockroaches. Ruined our vacation.
- 3/5
Very loud paid for ocean view and it was trees and a run down patio no ocean and the hair dryer was broken
- 3/5
place needs to be updated
- 3/5
Was told to either pay an extra fee of $30 for pre check in, or come back at 3. I went for a walk and I came back at 4:30. I guess all the best ocean view room were given away, and I ended up with one with a slice of a pie view. On my way out, I asked why they would give a room with no even partial ocean view to someone who paid for ocean view room. I asked if they could at least give us a break on the parking, since we had two cars for one night. The lady at the reception said they could not do that or anything else about it. I do not think it was fair, but I did not insist.
- 2/5
Lack of cleanliness in room, hallways, elevator...
- 1/5
The initial assigned room has a leaking refrigerator and we were moved to another room that has roaches all over. There was no hot water either. We had to check out and they are not refunding us the cost even after the check out receptionist promised it was taken care off.
- 3/5
It’s ok but good location.
- 3/5
The hotel wasn’t clean and quite frankly needs updated. The cost of the room was not on par with what the room was. I don’t recommend staying there.
- 2/5
To begin with, what they offer online is a scam. I paid for a room with an ocean view, and of course, the sea was barely visible in the distance. The hotel itself was neglected, with a dirty elevator and sheets with holes, although at least they were clean. For almost $250 a night, it's not fair. Friends I visited told me there are better hotels for less. The reality is that what's advertised isn't always true, and the positive reviews are usually from friends of the people who work there. There's no better recommendation than from someone who has already experienced it. Lesson learned for next time.
- 2/5
Keys never worked
- 3/5
The room keys didn’t work and we had to have them Made many times.
- 3/5
Building is old and smells bad. Room was comfortable. Location was great
- 3/5
Easy walk to the beach and pier. There was a $15/day parking fee I did not notice at first, but it's in tiny print at the bottom of the website. The facility and the individual room had a mixture of recently remodeled areas and areas needing repair. The "premium" internet speed was not fast enough to do work-related tasks. The breakfast was satisfactory but included fewer offerings than shown in the photos. The beds were clean and comfortable; the bedspreads were wrinkled and incompletely made compared to photos on the website.
- 5/5
This hotel is a little ‘tired’ though - it’s a great location, I think it could use a refurbishing and updating - maybe new carpeting in the hallways. It’s just kind of dark and dingy looking.
- 3/5
Had to be moved once because of terrible smell in room. 2nd room had cable pulled out from TV, which was fixed on the morning. Overall, an ok stay.
- 1/5
Hotel was dirty, my room was never cleaned even when I asked the front desk. Lastly, there were roaches in the bathroom.
- 3/5
We stayed 2 nights at Comfort Inn Oceanside Deerfield Beach, FL in mid-January '26. We selected this lodging based on proximity to the Deerfield Beach Fishing Pier that projects 970 feet into the Atlantic Ocean. Almost all of the many lodging options in that area were 2 or 3 times the price we paid. Our room and bedding were clean but old magnetic stripe key card system was not reliable, I had to go to 3 ice makers to find one that was in working condition, carpeting in halls was soiled and elevator had some mechanical sounds that did not inspire confidence. Shower curtain was mostly detached from mounting rings. We were charged for parking each day but while outside noticed vehicles being parked without permits in windows as occupants took beach towels and chairs and disappeared as they were walking to the public beach past pay parking lots two blocks away. I would not return or recommend this hotel to friends or family.
- 3/5
Room was dirty, hair left in the bathtub and food on the floor. Staff was nice, nice location.
- 3/5
hotel is tired , elevator sketchy, the people were all terrific !!!
- 1/5
This was the worst experience roaches, crawling all over you no sleep very uncomfortable.I would never go back to this hotel again
- 1/5
Nice staff terrible hotel. Extremely dirty hotel seemed like a health hazard. Do not stay here over 10 days and still waiting for my refund which I was told I would get by the front desk for at least one night. We check in and out in 10 minutes due to the condition of the hotel.
- 3/5
At some time there was no Hot water
- 4/5
Hotel needs some updating. Staff was friendly, but the building was a little run down
- 3/5
If you don't need hot water for showering and can live without breakfast, this hotel is perfect for you. Staff was friendly, housekeeping on demand. Good location. Parking is not overpriced ($15 per night).
- 1/5
Disgusting place. Very outdated, dirty, roaches in rooms. Worse than some homeless shelter. Stay away. The only positive is the location. The rest is just terrible.
- 1/5
Crazy. and apparently can’t get any money back from the hotel because it’s through Expedia. But Expedia says is up to the hotel and they won’t allow refunds. So which one is it? Just overall ridiculous
- 3/5
Room was okay but property is worn. Also have to pay to park in their own lot.
- 3/5
I would not stay there again! They said there is a bar on site but was yelled at from the bartender multiple times. Only served his local people and also was a little shady with brown bags.? And watching other people get yelled at.
- 1/5
The place was shabby and neglected. Check in itself took 20 minutes per family (there was one before us). When we got to our room, it wasn’t cleaned so they gave us a different room one. The room was clean but the beds were tiny. The phone in our room was broken. The toilet was broken - my husband had to put his hand in it to try to fix it in the middle of the night. They did send maintence the next day and I believe they fixed it. The shower knob was impossible - did not work well. We couldn’t get hot water so maintenance had to come again to jiggle the knob and get it to work. The pool was ok - but the area smelled like poop and we discovered what I think is was a dog poop near the entrance to the pool area from the hotel courtyard. One of the water slides was broken. The free breakfast was so unappetizing that we went somewhere else.
- 3/5
Didn’t follow up with requested room service or towel exchange.
- 5/5
The location, services and convenience of the hotel were wonderful.
- 4/5
location is great; but the property is old and restaurant’s menu is limited, more like a food truck.
- 3/5
Good place for one night stay, outdated rooms with too much humidity. Good breakfast options, overall is a good place to spend a night a continue with travels.
- 5/5
Everything was great
- 1/5
We arrived to the hotel @ 1:30 pm after long trip she insisted to check us in @ 3:00 or we have to pay extra $20.00 !! The room was so below average the fridge was dirty safe box was locked out Never again
- 5/5
Very good
- 5/5
Great
- 1/5
Room smell bad so I had to ask to change my room. I had to pay for parking and the only explanation they gave me was: the hotel is in a city so I had to pay for parking.
- 1/5
Around 10am we asked if we could get our key yet and they said it will be ready by the afternoon. We do some running around come back to the hotel and wait in line behind one other person checking in. Right before they finish another guest comes to the counter and yells, can I get my room key? Instead of acknowledging us after waiting in line for 5 minutes she goes and gets their key. We were like excuse me we were next. And the woman at the front desk says they've been waiting for a room key since last night. So we said so were we! Saturday night was a nightmare. People were screaming in the hallway all night up until midnight, there were a ton of sirens and loud cars, and someone started knocking on our door after midnight thinking it was his room. Breakfast is gross, employees are incompetent, guests are less than trashy. I would never go back!
- 4/5
Clean room, wonderful friendly and helpful staff. Nice continental breakfast. Coffee and ice water 24 hours a day. Laundry facilities on premises. Bar, pool, deli all on premises. Beach five minutes from hotel. Would stay there again.
- 4/5
Old property so somewhat understandable, tho improve on upkeep that IS done.Brighten up halls & doors from dark to light color, inexpensive improvement.
- 2/5
The only positive was the location close to the beach. The TV didn’t work so I got moved to another room … which also had a TV with initial issues. The room keys were a constant issue. Property is dated and breakfast was poor. Room was either warm or extremely cold and had to sleep in a hoodie. Cheap rate real close to beach, but you get what you pay for.
- 2/5
The building/areas are broken, rusted, dirty and hazardous. Pool slide one closed due to damage, other should be closed due to being cracked and rusted. Pool chairs rusted and broken. The room (410), had no hot water in shower - reported it twice. Holes in shower curtain. Dirty, rusted, and never cleaned. The breakfast was awful, no options that were safe for gluten allergies. One waffle maker that stuck very bad, nothing filled unless asked. Beach amenities offered were old rusty dangerous (should be thrown away.
- 1/5
No recomiendado para nada el hotel dice que tiene restaurante pero al llegar no tenían restaurante solo desayuno y para desayunar 3 cosas solamente el bar de la piscina lo vi abierto una sola ves a las 10 de la noche el internet malo en fin no vuelvo hay en mi vida
- 1/5
Super out of date Not to mention, I’m walking in the bathroom to pee and there’s cockroaches in there
- 3/5
Internet connection, tv connection. Couldn't get CBS
- 1/5
Pool was being renovated and lied to multiple times by staff saying it was going to be fixed. I work remotely and this was crucial to me booking this place. I was lied to multiple times and it affected my work. I left early because I could not work after the 3rd day of being lied to
- 2/5
The other room was better but I continue to see roaches terrible place to stay the only good thing was the location.
- 5/5
Budget hotel. Man at check in was very nice. Breakfast was not good. The first day there weren't any eggs or sausage until we asked for them at 10:30am. Some of the staff were very nice while others were not. Very close to the beach.
- 2/5
Staff was unhelpful and rude. Breakfast was not served one morning.
- 4/5
Nice location
- 5/5
Pet friendly but the property looks like it needs a lot of renovations
- 5/5
Good Place
- 3/5
Had a room that had a shared door and I could hear the people in the other room clearing their throat it was so poorly insulated. I had to have white noise on my phone to sleep. The elevator was pretty rough looking and badly needed an update.
- 5/5
Excellent
- 5/5
Walk to the beach friendly staff
- 5/5
The location is perfect from the beach’s nd pier. So many great options to dine in. Love it would definitely stay there again
- 5/5
Friendly stuff, clean, convenient location
- 2/5
Checked into the hotel I knew about a deposit didn’t know about parking fees. Got to the room bathroom missing a hairdryer off the wall. This hotel is pet friendly I love that however when going to try and hang up clothes in the closet it smelled of cat litter and urine. The closet also had a hole in the door. Had to change rooms and the second room was much better but it was just a miserable check in experience after a 6 hour drive and lugging stuff around. The rest of the stay was alright didn’t interact with staff much until check out.
- 4/5
Rooms were in great condition. General areas need some updating. Staff was friendly and assertive. Breakfast was just OK.
- 3/5
My check-in experience was too great. I arrived an hour early and was told I had to wait until 3pm, and couldn't even receive my parking pass, but when I came back at 3pm I overheard another woman in front of me stating she already received her parking pass when she arrived earlier. That wasn't cool at all. As far as the room, it was clean and comfortable unlike the hotel lobby and building exterior that was very old and run down. The location is great since only 1/2 block walking distance to the beach, and close to several restaurants.
- 5/5
Met by friendly staff
- 2/5
The staff when we arrived was very nice. The morning staff was just as pleasant. It’s not their fault the place is gross and in need of a renovation. Hotel is within walking distance of beach and dining! Overall, never again!!!
- 4/5
housekeeping and the maintance guy did a wonderful job making sure my room was safe and also housekeeping did a wonderful job. Sheila in housekeeping was great. customer service skills is of the best. Very clean room everyday
- 2/5
Apart from the location, this hotel has nothing going for it.
- 3/5
Staff was mostly pleasant and super helpful. Breakfast options were OK if you're not terribly picky. Pool was great. Gym sucked- super small and no weights- if this is important to you- skip this hotel. Simply put- its an old building
- 3/5
Clean enough
- 3/5
Clean room, hallways and pool could use a renovation. Many parts of the hotel are broken, chipped, rusty, missing pieces, etc. staff was nice. Breakfast buffet could use some more variety; it was extremely limited, same with the bar.
- 2/5
Requires renovation. The pictures on the site does not match property condition. No late check out makes tourists schedules critical.
- 5/5
Check in was easy and quick, Staff was polite and friendly. Room was small. Everything in the room was clean and spotless. You cannot beat the price. I did not use the pool. There is no pet area on property that I found. Had to walk to the parking lot next door. Beach is a 5 minute walk down the street
- 2/5
Won’t be back.
- 4/5
This is a No Frills kind of motel. It was perfect what I needed located extremely close to the water and very affordable. I didn't need all the bells and whistles as I was in town for work. The staff was extremely polite and helpful and made my stay enjoyable.
- 5/5
You can tell at one point it was a 5 star property but it is a little run down with age. Staff was friendly. Room was clean. Bed was comfortable. Sandwich shop had tasty and reasonably priced subs. It was a pleasant stay and reasonably priced for area.
- 1/5
Staff was not accommodating and overcharged us for the pets. We had a dog & cat and they charged us for 3 pets, and would not take the fee off.
- 4/5
More detail cleaning especially in room. Breakfast items was not as shown in pics. Chairs in dinning room needs proper cleaning. Staff was courteous . Enjoyed my rest.
- 5/5
Very close to the one of my favorite beach so perfect to go there before going working.
- 5/5
The property is a bit dated (older AC units in the room, older elevators, older showers) however the receptionists were efficient, proactive and courteous. The proximity to the beach and the price you pay is a great deal!
- 1/5
This hotel was too dirty and smelly. My kids couldn’t even bare to enter the room. We left immediately and found a new hotel 15 min away.
- 5/5
The pool area and BAR left a lot to be desired.
- 3/5
There is a "gym", but it's just a couple of machines stuffed into a closet. The hot breakfast wasn't a winner. But, the room was clean and well designed. The people were all friendly. It's also a couple of blocks from the sand.
- 5/5
Friendly and courteous staff.
- 2/5
The first room we were assigned had a leak but we were quickly changed to another room. Staff was nice. I did not understand paying a parking fee right there at the hotel, it wasn’t a garage. Also, breakfast wasn’t bad but there were few options. On the site it lists an extra deposit if paying with cash but they also take an extra fee when you pay with a credit or debit card and idk when that will be credited back to your card outside of check with your bank nor do I know what it was for in the first place. Housekeeping comes on the third day, you may request towels at the check in desk. The coffee was great. Lemon water a nice touch. Overall we probably won’t stay here again due to the unexplainable fees and lingering mildewy odor.
- 1/5
Paeking was easy and location was great.
- 5/5
Good location
- 4/5
Great location, excellent staff, but the property is a little old
- 5/5
Our stay was as good as it gets !!! Staff wonderful and friendly and everything around, including the beach, was great
- 5/5
Close to the beach staff was great
- 3/5
The building felt old and could use some refurbishing. I felt unsafe in the elevator.
- 4/5
Not much to look at from the outside but the room was very nice. Ocean view was minimal as the hotel is a block away from the beach. Breakfast was decent.
- 3/5
I saw a charge of $32.10. When i called, Sunny a customer service was rude and telling me that i sign for it, they can't do anything about it.
- 3/5
I would recommend.👍
- 5/5
Close tobteh beach, basic breakfast included (not too many varieties), old hotel but in good shape
- 5/5
After miscommunication, everything resolved at the end.
- 3/5
Noisy some people around make me feel unsafe. At my door, there was some dirty sheets. Continental breakfast was the only thing I appreciated it. I would not go back to this place.
- 1/5
The property was more dated than expected. My first room had dirt marks on the closet walls and an outdated safe with no lock. In the new room offered to me, the bathtub drained poorly, the internet was unusably slow even after tech support, and there were bubbled water marks on the ceiling. The pool area could also use shaded seating. The only positive was the accommodating administration who offered me another room.
- 1/5
If you want roach infested, terrible hospitality from staff and being overcharged stay here. Otherwise, find another hotel.
- 1/5
I came on a Tuesday evening and was placed in a room where the tv didn’t work. I was moved from that room into another room where as soon as I turned the lights on roaches scattered (I have videos) Went back to front desk to be moved again but this time into a room that had black mold all over the ceiling above the bed. You could literally smell the mold as soon as you enter the room. I called to from desk yet again she told me she had nothing else better because they were almost fully booked. This was hands down the worst hotel stay I’ve ever had. The only thing nice was the walking distance to the beach. Other than that keep your money and stay at a motel if you don’t mind this level of hospitality.
- 3/5
The property needs to be remodel. The WiFi didn’t work and there was a loot noises due to the wood floor that the property as. Also, the ocean view ain’t work to it since the building it’s not tall enough to have a beach view.
- 4/5
We really enjoyed our stay. Staff, especially Sunny, were very nice and helpful. Breakfast was lackluster, but that seems to be consistent across Comfort Inns. My kid really enjoyed having a chocolate waffle vs plain or cinnamon. Minor problems were that our door had issues closing, window leaked when raining and puddled the floor, and the mattress was lumpy. Not sure if lumpiness was due to the mattress cover or mattress itself, but it made it hard for me to sleep comfortably. My kid loved the slide for the pool. However, it was questionable and appeared sort of loose. My kid cut her elbow going down and hurt her shoulder at the end. The hotel was so convenient and price was great. We would definitely stay again.
- 4/5
hallway carpet needs to be replaced, staff needs to be friendly, pool and amenities needs lots of care,not clean
- 5/5
Centrally located and very clean. Breakfast was a huge plus.
- 4/5
Staff and everyone there was great! They definitely need more staff to help keep up with pool cleanliness as we were there for 9 days and it didn’t look clean until the day we were checking out. Facilities as a whole are in need of some upgrades, otherwise perfect location to the ocean and within walking distance of some great restaurants around the pier.
- 1/5
It took over 10 minutes to check in, a new record! The 6th floor hallway reeks of urine. The elevator floor was soaking wet, water we hope. The breakfest, enough said.
- 1/5
Bed was hard as a rock
- 4/5
It was perfect for the price. Clean friendly and a great location
- 4/5
Everything wadik
- 4/5
Easy parking and beach is a 5 min walk away.
- 5/5
Friendly staff.
- 1/5
Checked in, the lobby smelled musky. Had to pay the deposit and parking, which was $135 total. Got the room, took 15 minutes to get warm water. We paid extra for an ocean view, and it was a view of the neighbors back yard. There was no ocean view in sight. The room has a stronger musky/moldy odor. The beds were more of a twin XL instead of a full/queen. We asked to be moved since we did pay for the view. The odor was a lot stronger and the room only had 1 table lamp for light. They offered us a third room however that was not an ocean view. As we were going through this, they had people in walking in and out there were suppose to be service people but had no identification that they worked there or with a maintenance company. The front desk attendant was very rude about our issues. He said we were checked out, however after they ran reports for the night, I had an additional charge of $91, on top of the $135 I had already paid. The GM (Ingrid) denied the refund.. she stated she had never had any issues with her rooms or people not wanting to stay. We stayed at a nicer hotel for the same price we booked this hotel. Do not let the photos fool you, this was not a nicer hotel. It was an older hotel with very thin doors and many other issues that need to resolved. I have attached a photo of our “ocean view”
- 4/5
Had problems connecting to internet on 6th floor for several days, were not able to use netflex because of this, they were not able to fix the issue, good location walk to restaurants, shops.
- 4/5
Stayed for a weekend staycation. Nice and very clean room, the location is perfect, staff was nice and check in was quick. Breakfast could have a few more options, but it is enough for a coffee and a quick bite. We walked everywhere. You cannot beat that for the price!
- 5/5
Perfect
- 3/5
Breakfast options very limited and mostl of them not available 3 out of 4 days even at 7:30 am. Door keys are a pain. Get cleared if you have touched with your car keys or wallet or phone. Every day had to get them redone 3-4 times and staff asked to keep in the key sleeve all time which we did but treated as if it was our fault. First room provided AC did not work and staff acted because we are keeping it at lowest temp is causing it not to cool. After her check up as waiting another 20 mins same result. Had to change the room.
- 1/5
The check-in process was horrible. I’ve been to many hotels all around the world serving in the United States Navy for 22 years and this was the absolute worst.
- 5/5
convenient and clean!
- 4/5
Great value and walking distance from beach
- 5/5
Everything was very good!
- 5/5
Comfort Inn was excellent value for money. The prime location, friendly staff, and complimentary breakfast truly enhanced the experience.
- 3/5
Older hotel, needs some upgrades. It is walking distance to shopping, food and the beach. It advertises a bar but it never opened. Staff was friendly. Did have a few rooms with an ocean view which we were blessed to receive.
- 1/5
They charged my card the full rate 2 days before my stay when I selected pay at property for my reservation. Then when arriving had to pay the full rate PLUS 100$ for incidentals and $15 a day for parking in crappy open lot. So damn near $700 was on my card before I could even check in for a 2 night stay in a room that was the worst spot in the entire building. I’ve stayed there at least 8x in the past 6 years but this will be my last. They never have done this before. Gone way downhill too unfortunately.
- 4/5
It’s waking distance from the beach
- 4/5
Check in was prehistoric, antiquated and took way too long. It was like checking into a hotel in the 80’s. Clearly the owner believes that location and pricing can offset technology investments at check-in. Maybe they are right, but it was slow. Vending machine only accepts cash! Hello 1986!
- 4/5
The hotel was nice. It was located within walking distance to the beach, restaurants, and shopping. We brought 2 small dogs and the hotel was very accommodating. The room was nice, but a little dirty; particularly the floors. However, management was good about having staff clean the room. Otherwise, we enjoyed our stay there and will be going back!
- 2/5
Good far as the check in..
- 3/5
Room 312 did not have hot water during our entire stay. Ice machine super loud, need to maintain it.
- 5/5
Thank you very much for such a nice stay. I recommend everyone to come to this hotel.
- 5/5
Perfect location
- 3/5
Staff is amazing Property is run down and need renovations Beds ard too soft. Breakfast is good
- 2/5
Problem started when we arrived to our room and did not have an ocean view which was priced higher and charged as such. The assistant manager was rude. And refused to fix the issue. This lead to 3 hours of being on the phone. Went to sleep unhappy and had our evening plans ruined. The next day however, the hotel manager worked to fix the issue promptly and apologized repeatedly for the mix up and the behavior of the assistant. Would we stay here again? No. Did we appreciate the make up with good hospitality? Yes we are grateful. I’m not trying to be a Karen- but only wanted what I purchased. The assistant manager could have said we will have to wait till the next day to resolve, instead of laughing at us and saying that there’s no changes or refunds etc. the facility is dated. Cleanliness is ok. Aged wear and tear may impact your view on cleanliness don’t be fooled it’s cleaner than you think. Ice machine is broke except on floors 3 and 5.
- 5/5
I always stay here when I come into town.
- 3/5
The shower is terrible no pressure 20 mins for water to get hot
- 3/5
Hotel is not well maintained. 1st room, there was no hot water. 2nd room was full of dust on ceilings and wall.
- 3/5
Older but clean. Not carpet which is nice. Walk to the beach is quick and easy. Not on the oceanfront but you can see the water. Not worth paying extra for the view. No balcony but it’s literally steps away.
- 1/5
We checked in on Thursday and checked out on Sunday, and in that entire time, our room didn’t get serviced once. Not a single time. I called Friday night to ask why, and the front desk casually informed me that housekeeping is “by request only.” Fine. I requested service for Saturday, left the room at 10 a.m., and dragged myself back after an exhausting day at midnight—only to find the room exactly as we left it. Trash overflowing, no clean towels, beds unmade, nothing touched. I had to go to the front desk myself to beg for towels and a trash bag just to deal with the mounting pile of garbage. This isn’t some cheap Airbnb where you expect to fend for yourself—this is supposed to be a hotel! The poor old guy at the front desk seemed overwhelmed, and I almost felt sorry for him, but that doesn’t excuse this level of incompetence. If you’re charging people for a hotel stay, at least pretend to provide basic service. Save your money and avoid this dump at all costs. The staff was pleasant and the front office clerk said she would give us “2000 points” for a credit on another stay. I have yet to receive an email confirming that.
- 2/5
Ok
- 1/5
Did not feel safe there.
- 5/5
The woman at the front desk were very nice and helpful.
- 3/5
.
- 4/5
Only 1elevatorand ice machine on our floor not working.
- 1/5
We did not stay at this property, at 3:15pm there were 16 people in lobby waiting for 3pm check in, no rooms available they did not know when they would be available, we all had reservations, went to pool to wait, people were in the pool eating food, I told my wife that's it we are out of here, I told them to cancel my reservation, these place in terrible, I could imagen what the rooms must have looked like, then they tried to charge my card for $290.82, which I will not be paying.
- 1/5
I didn’t go and give me my refund back please
- 3/5
It was ok on the average.
- 5/5
Old hotel-but well maintained, solid cleaning staff. Clean towels, bedding etc. front desk- very professional and helpful. The location can’t be beat for price, Deerfield beach around the corner, partial views from window.
- 3/5
Not very good.
- 2/5
No hot breakfast. Only waffle maker when we arrived at 8:30am. Hotel can use a renovation.
- 5/5
Very pleasant hospitable staff
- 2/5
The hotel is dated. The elevator was loud and squeaky. Rooms need a refresh overall. Ac unit was loud. We were in room 215, with a "city view". We literally couldnt see a thing. We had a view of the tile roof. Also, it was next to the elevator.... I would request a different room next time. Nothing was terrible, but everything could have been better. The pool was a decent size, went 4' - 7'. The water slides were a big draw for us, but they are basically inoperable. One was completely blocked/shut down, and the other one was only open randomly, but even then it looked like if you went down it, the bolts and seams could cut you. We didnt even attempt it. Breakfast was the exact same every day; blueberry muffins, english muffins, sausage patties, egg patties, plain yogurt, 2 types of cereal and hot waffles, and orange juice and coffee. There needs to be some rotation of options. The ladies working did keep it very clean though. They have beach chairs and misc beach toys behind the desk if you ask. That is a nice touch so you don't have to buy them. They aren't the backpack style, but they were easy enough to carry to the beach, which is a quick and easy walk to the beach too. The restaurant attached is only open randomly during the day also. We had sandwiches one day. They were good, but a bit pricey. 3 sandwiches and a pop was over $50. I think this hotel could do much better if they updated rooms/slides/breakfast. $15/day to park is crazy too, include it in the price.
- 3/5
I was not able to get hot water even after running it for 20 minutes the evening I was staying at the hotel.
- 2/5
This place is so dirty & smelly. The front desk people are not friendly. The staff don’t seem to care much. I would never stay here again. Don’t waste your money on this place.
- 5/5
Check in & out was very fast and pleasant. Beds were extremely comfortable. Bathroom very clean and updated. With only being half of block from beach & boardwalk the price was very reasonable. Will definitely be coming back to stay on our return trip.
- 2/5
This hotel is in need of a remodel...it is a shame the owner has let it degenerate to the point of "I'll never go to a Comfort Inn again".
- 4/5
this was one of those rare hotel occasions where the property exceeded our expectations. we wanted an inexpensive place in this particular area. Make no mistake, this is not a new or fancy property but given the age they have maintained it well and keep it clean. would stay in again for sure.
- 5/5
Great staff. Beautiful area
- 1/5
The general manager does not know the meaning of the word hospitality. She was rude, inconsiderate, and when I protested her threat to have my car towed, she threatened to call the police. I have been a customer for over 10 years, but will never stay there again. She should be fired. In addition, the hotel lacks certain basic important safety features such as a bar in the shower. The so called free breakfast Is virtually uneditable. Go somewhere else.
- 4/5
Close to Deerfield beach, perfect location, price point was great
- 1/5
Hotel was dirty, check in took 15 minutes and keys didn’t work, ice machine broken, no hot water.
- 1/5
The place is terrible
- 4/5
Room was clean and nice. Pool area was extremely small and outdated. The staff was exceptionally friendly. Very walkable.
- 4/5
The staff was excellent. The gentleman who fixed our shower was friendly and efficient. Sasha at the front desk was fabulous from the moment that we met her until checkout as were all other members of the front desk. If I had to make a negative comment, I would say that the fact that our friends also had problems with their showers as we did, and I also did not realize that we had to request a room clean during our stay. Having said that I look forward to our stay next year!
- 5/5
Close to restaurants and the beach
- 5/5
👌
- 1/5
Please don’t stay here! Staff is rude and miserable, the hotel is extremely dirty, pools, and slides are broken. Keys don’t work. They over charge for everything. They will make up excuses to not give you back your incidental funds.
- 1/5
I was denied access to the fifth floor because I have a service animal. I was told during check in that animals are prohibited from the fifth floor because that is the executive floor. I booked an ocean view so she put me on the fourth floor and said it was ocean view but it was a view of the pool tees and the building across the street. When I confronted her about it she insisted that it was an ocean view room
- 3/5
The property is old, also the elevators, the checo I’m took me more than 20 mintunrs, the furnitures were old , they can not say breakfast is included
- 3/5
Everything needs a complete overhaul. Will not recommend this hotel.
- 3/5
Don't pay extra for the Ocean view. It's not worth it.
- 4/5
Great staff
- 5/5
The property is walking distance to the beach. Close to everything.
- 2/5
Additionally, the room I was assigned was right next to the elevator and ice machine, which created a lot of noise throughout the night. Every time the elevator moved, I could hear it clearly in the room, and the constant sound of the ice machine added to the disturbance. It was hard to get a good night's rest with the noise constantly in the background. I was also quite disappointed with the breakfast. The selection was very limited—there weren’t many options to choose from, and what was available didn't seem very appetizing. It felt like the hotel wasn’t putting much effort into providing a decent start to the day for its guests. I ended up going out to find a better breakfast elsewhere. I did appreciate the location of the hotel—it’s conveniently situated near shops and the beach—but unfortunately, the issues with the shower and noise made it difficult to fully enjoy my time there. I hope they address these problems soon, but for now, I can't recommend staying there
- 4/5
The hotel location is excellent since it's only a block (2-minute walk) from a nice, touristy beach and is surrounded by many nice restaurants and shops with a cool vibe. The facility is a little outdated, but the hotel is reasonably clean and everything worked fine. Parking was very convenient and at $15/night is cheaper than other hotels with hotel rates more affordable than nearby hotels. The hotel staff were all friendly, and the hot breakfast was nice enough (including fruit and proteins). The outdoor pool was also nice. The beds were comfortable but a little small for rooms with 3 or 4 guests. This hotel was good value!
- 4/5
Nreakfayt very poor
- 4/5
I got holey and stained towels. The shower curtain was ripped at top. No hot water a couple of days. I was put at the corner of the hotel- soo noisy. Air conditioner was so loud and annoying. Tv volume was awful. Your hotel needs some major tlc. Looks kinda junky. Staff was nice and friendly
- 3/5
Dated property. Very old hotel, comfy bed nice staff. One and done for me
- 3/5
hidden parking fees! Parking fees are not disclosed until you check-in. otherwise I would have given the hotel a higher rating.
- 3/5
So so, very outdated.
- 2/5
2. The noise level coming up from the street was very loud, we could hear the cars at the intersection as if they were just ouside the window even though we were on the 4th floor. 3. The "free breakfast" was useless. Yogurt, over ripe bananas, fruitloops cereal, stale coffee, diy waffles are hardly enjoyable breakfast options. 4. Charged for parking even though Expedia said all fees were included in my resrvation. I will be discussing this further with management. 5. Room was clean, which was a surprise considering the age of the hotel. 6. Front desk staff was very plesant, but this hardly made up for the other things that made our stay dissapointing.
- 4/5
Helpful and friendly front desk staff. Room was clean and bed was comfortable. Excellent location for enjoying the beach.
- 1/5
I didn’t check in and would have loved to get my money back please!
- 3/5
Did not like having to pay for parking.
- 5/5
the property overall is older and could use some updating. location is great to the beach.
- 5/5
The staff was excellent. Very friendly and helpful. Convenient and easily accessible to the beach and shops.
- 5/5
Nice place
- 5/5
Staff very accommodating!
- 2/5
I need you to refund the amount you took as a deposit they never completed your booking
- 5/5
Excellent
- 1/5
I would not recommend this hotel. The building looks nothing like the photos online—it’s more like something you’d see in a horror movie. The front desk receptionist, Gail, was cold and unwelcoming with poor customer service. There’s also an unexpected $16 mandatory parking fee, which wasn’t mentioned upfront. The hotel has a 40lb dog weight limit, but again, this isn’t listed on the Expedia app. Check-in is at 3pm, and even if you arrive a few minutes early, like I did at 2:47pm, they won’t give you your key until exactly 3pm. You have to stand in line with everyone else waiting until 3pm. BUT, you could pay $20 and check in before 3pm. Overall, I had a frustrating experience and ended up leaving. I would NEVER recommend this place.
- 3/5
Resort is dated, not as clean as it can and should be. Especially since it’s older. Front desk was okay, nothing overwhelming in terms of service. They do charge a 16.50 parking fee daily so be ready for that.
- 3/5
Check in took an hour and a half,
- 1/5
While being checked in the woman left twice without saying anything. She might have been the manager. The rest of the staff was very friendly.
- 1/5
The incompetence of the (only person) at the front desk was beyond anything I have experienced before. When I arrived she was hysterically crying and made for a very uncomfortable arrival. At check in, I was unable to use my business credit card without my boss present. Which was fine, I gave my personal card...which she charged 11 times!!! All for different amounts, which didnt reflect the agreed upon price with hotels.com. She said my bank flagged the transaction as fraud. I called my bank, told them it was not fraud and they cleared it. She then proceeded to charge me 3 more times and said it didnt work and it was a system error. The next morning, I went to the lobby and there was a line of people with the same issue. The woman could not handle this whatsoever, and said my boss had to come to the hotel and show his ID and physically give the credit card. My boss arrived later in the afternoon and had to wait 1.5 hours to finally speak with the woman who was nasty. She took his credit card and ID. The next night, I got back to my room and discovered a note under my door that said they were missing credit card information and to see the front desk. I also noticed they charged ME AGAIN 2 more times!!! And my boss twice. I asked the front desk what was going on and the same woman (who apparently is the only person who works there) what happened and she said my boss only authorized the room for 1 night, not 3.
- 5/5
Very clean
- 4/5
Quiet location. Very comfortable bed. Friendly staff.
- 2/5
But hotel is very outdated.Need major renovations Check in was also painful with too much waiting
- 3/5
Ot is old and needed some love! The rooms were clean but the rest… in needs of love
- 5/5
I arrived at the hotel, they checked me in, at the reception for more than 30 minutes, I am extremely indignant. They made a copy of my credit card.The hotel's website says parking is free, but in reality they charge you $16.
- 2/5
The Staff were nice and friendly and were obviously trying their best, especially the lady on the front desk. Really not value for money and $15 per day parking didn’t help.
- 1/5
Checkin was awful. Took close to 15 to 20 minutes because of a staff member not knowing about their system well enough. They continued to charge us an extra 20$ for early checkin even after the long delay of checking us in. “Pool bar” was a joke. People butted a table up to the only spot to get drinks so not very welcoming.
- 2/5
Location
- 5/5
Service
- 3/5
Very outdated. Front desk staff was friendly. The rooms need to be updated.
- 3/5
We crashed here for one night after a 20 hour flight. Bed was comfortable and room was very clean, but hotel overall is dated. But for the $ and location was good.
- 2/5
we were on the second floor and the carpet in the hallway is nasty... The ice machine looks like it is leaking and the had a rusty old fan on to try and dry the carpet..Next to the fan was a dehumidifier. The rest of the carpet in the hallway was filthy.and needs to be replaced.
- 1/5
No towels. No staff. Front desk took a photo copy of my credit card and driving license on a printer? When I asked what the reason , they said oh we shred it when you check out?? Is that legal???
- 5/5
Good
- 4/5
It wasn’t bad
- 4/5
Overall great 👍
- 1/5
I hope you can help me about the refund please please
- 1/5
They took a picture of both the front and back of my ID and credit card. I did not feel comfortable with this but it was required. The staff was unfriendly, curt and for a lack of better words, snarky. I would never stay here again.
- 2/5
The room was clean and bathroom is above average. Only two bath towels in the room for 4 people and staff was unable to locate more. We booked for ths pool, were disappointed that only one slide was operational and had clearly been that way for awhile. Breakfast was okay, everything needed replinished, staff was very helpful when asked for things to be refilled.
- 4/5
It was a quiet and nice place. The walk to the nearby beach was beautiful. We enjoyed staying at the hotel.
- 3/5
The WiFi was terrible, breakfast could improve. The shower handle was hard to turn on and the cold & hot were on opposite sides.
- 2/5
I checked into my room TV not working phone to call front desk not working no hot water no Rags One towel. Went to the desk clerk and got another room. Everything worked, but still only had two towels from the pool, which were very hard and not usable.
- 4/5
Overall okay stay.
- 3/5
Old and out dated definitely left over from the 80s but it was really close to the beach and our room was clean beds are full size which sucks but ok
- 1/5
Una basura total, hice mi reserva online perdí mi billetera en el aeropuerto por lo que no tenía tarjetas, aceptaron la reservación y se depositó el dinero no dijeron que necesitaban tarjeta ni nada nomás pusieron documento y cuando llegue les expliqué lo que pasaba no me atendieron porque no tenía tarjeta ni explicándoles lo que pasó, ni siquiera me quisieron devolver el dinero a pesar que el error fue de ellos por no poner que necesitaban eso, y me dejaron durmiendo en mi carro por 3 días una porquería de hotel les dije que no tenía más dinero que me lo devolvieran para ir a otro lado y ni así una basura total
- 3/5
This is a conveniently located hotel. The staff is polite. The only problem is the nickle and dime policy. To charge $20 to let you checkin one hour earlier when you arrive is ridiculous. Especially that the room was ready. This is a big disappointment. Most hotels let you checkin if the room is available.