Red Roof Inn & Suites Duncan

The room when I got there , I pulled back the sheet and it was fresh stains everywhere, bugs in the drawer and on floor, the lamps fixture was rusty and a few would not come on. The towels and wash cloths were stain as well luckly I brought my owns, the desk attendant was not friendly at all, and only talk to me when I went to complain about what I came into, she did offer me new sheets etc. Or another room but was not friendly at all.

It was good for what it was for.

Dead roach behind curtain dead cricket beside night stand melted ice cream bar in refrigerator.

The hot tub in room was nice Dead roach behind curtain dead cricket beside night stand melted ice cream bar in refrigerator.

Good

Dirty

Good

Good

Needs TLC

Superb

Good

Overall, good for the value. No soap in the shower dispenser. But room was clean, staff was friendly.

Did not get the room I booked. (King Suite) The matress cover had stain on it on one of the beds. The fridge wasn't clean. Didn't gave a coffee maker in room.

The matress cover had stain on it on one of the beds. The fridge wasn't clean. Didn't gave a coffee maker in room.

Comfortable bed. Easy middle of the night check in. Bathroom was clean but old. Heat worked good. No pet fee for first dog!

Everything It was great

Everything It was great

They dont have do not disturb plaques, they came into my room emptied garbages, refreshed towels but never changed the sheets on the beds. I cleaned the floors and tub myself as they had spots and were sticky. You cant hook up anything to the tv so if you travel with gamers dont bother, no systems can be hooked up.

Bad

Disappointing

Exceptional

The hotel was clean and well taken care of. We didn’t tell have issues with the ac unit in room 220. We only had issues when we checked out trying to get our deposit back. We were told upon check in that we would get deposit back and asked if we could check out at 6am and still get it back, lady said yes. When checking out, the guy with the manbun gave us problems. He is rude and disrespectful. In the end, we got our deposit back. Overall the stay was very good and would recommend for families.

Nothing Very very dirty. I mean like ain’t been cleaned in months bugs and dirt everywhere’s . Linens were nasty and stained . Staff didn’t seem to care how dirty the place was or shocked .

Nothing Very very dirty. I mean like ain’t been cleaned in months bugs and dirt everywhere’s . Linens were nasty and stained . Staff didn’t seem to care how dirty the place was or shocked .

Room wasn't as cleaned as it should have been and tv couldn't switch source to hook up laptop to it or anything

Exceptional

Disappointing

Very good

Exceptional

Unexpected $100 deposit

It was very loud and noisy I had to get up at 5 AM and I didn't get to get any rest

Heater didint work very well. No breakfast

Very basic. No c

The staff was amazing as well as the room was very clean as well

Room was great looks identical to the one in the pictures, the AC and heat worked as it should, the staff was OK-ish nightshift definitely has its work cut out for them, overall I'd say a solid 9.5/10 but wife says 6/10

The check in lady was rude and acted like she didn't want us to be there. My daughter had a game same time as check in so i asked if we could check in early and was charged an extra $30 that has never happened to me before. The room was dirty to the point i had to get cleaning supplies and clean the bathroom myself. It was suspicious people outside. Me and my daughter didn't feel safe. Will never stay here again.

All was well

Did not get the room I paid for. Weed smokers everywhere. Outdated room. Rusty lamp shades. Lights burned out. Burn holes in the bedding in a non smoking room. Want me to continue?

Quiet

.

Says pool and hot tub and does not have a pool and it does not have a hot tub counter was rude that place is basically a hotel six very horrible experience will not go back to that hotel ever again

Nice place loved the availability

Good snooze and dark curtains..i work nights and come up for my work nights and stay..quiet and near plenty of good restaurants..

The website looks good but the real property is in poor condition. I believe they give all the Bad Rooms to Expedia and like apps customers. I don’t recommend this hotel to anyone.

It was all excellent

Good hotel for the price. Restaurants near by. Quiet atmosphere

The beds worked the ac was great. It looked like maybe someone had woked in the bathroom and left dirt in toilet and used the toilet afterwards and no one had cleaned up afterwards. Sheets were worn but clesn. Good deal for the price. Would have rated higher if bathroom had been cleaned.

Bed comfy. Layout of the hotel is a little weird. Was being renovated but still nice.

The suite we were given had floors that had crumbs, dead bugs, and dirt. It looked as though it hadn’t been cleaned for seven weeks. My 2-year-old son’s feet were black after he took his shoes off and ran to the bathroom. When we told the front desk clerk she tried to argue that the room was cleaned right before we checked in.

Smelled like pot. Dirty towel in room. Hair in shower, shower walls dirty, and curtain moldy and stains. Hair I. Ice bucket. Did not have enough towels and washcloths in room. When given to use, they were not folded. Had to ask for sheets, comforter, and pillow for pull out sofa. Sheet was stained. I would not recommend this to anyone!

Nothing; If i would've known that they were redoing the place i never would've stayed there. If i could've gotten my money back i would've went to another hotel. The floor was dirty and the bathroom was not the best.The bed didn't feel like queen size beds. Never again; the breakfast no meat or eggs. Could go on but I will stop there.

Amazing! Will go back again.

It was ok. Could be cleaner.

There nice. Patient and treat you equal.

We immediately packed up, told them we weren’t staying there, and drove away.

I did not even stay 5 mins in the establishment walked in walked right out

There is a weird odor And there is possibly bed bugs!

The room is dirty and the bed was not properly cleaned. Shower curtain and bathtub are filled with molds.

The hotel was over booked and I could only get one night instead of the two I wanted.

Closed due ti no power from hurricane, BUT WAS NEVER NOTIFIED

The room was overall decently clean. However, the shower had hair stuck to the walls, and the desk chair had hair in between the seat cushion.

Tub was gross, floors were dirty, no drain plug in the jetted tub. 1/10, wouldn’t recommend it.

N/A

Nice rooms

First floor had water running down the walls, wet floor, black mold, dirty microwaves and furniture tops, and bugs. The bed linens also had stains. We got switched 3 times to different rooms, with no change. Do not recommend.

The room was disgusting. Hair on the toilet seat. No cable on the tv. Will never stay here again. Even one night was awful.

I believe some of the features could be a little updated.

The room smells like cat urine, the toilet paper holder is broke, the jacuzzi is broke it’s a mess here cigarette burns on the blankets hair in the bed I could go on and on

The floors are dirty, the bathtub is dirty with insects and cockroaches, there is no breakfast, only snacks, the coffee tastes like dirty water, unpleasant smell like they don't clean, totally disappointed, the photos they have look super nice but the reality is that it doesn't serve that purpose. place, there is no entertainment nearby the place lacks more for tourists.

Do to a family emergency We didn’t make it. Y’all know this because I asked for a refund and was denied. I will never use your service nor would I recommend your service. Stop sending me emails. If this is the best you can do for service, please stop sending me emails. Now you refuse to submit my review.

Was not clean. Several parties going on in parking lot. We repeatedly had to go to office because our card didn’t work. Our door did not have extra latch lock. No soap in room. Comforter had cigarette burns in it. We had to check in using a small window. I do not recommend staying here if you have another choice.

All good except for running toilet.

The staff was friendly. What I didn't like. I had a funnel in my bath. Tub the bathroom was dirty . I thought i was getting a better room.

the cleanliness of the room. Front desk personnel were very polite.

Don't waste your time or money, if you check out early they won't refund your cost or deposit, bathroom and towels are gross and beds are very uncomfortable

Very rude

Nothing

I have some disabilities, asked for a 1st floor room and was told unable to provide except for double the cost. No elevator. Got a 3rd floor room instead. Did not ask for smoking room. Got a room that wreaked of smoke and weed. Caused my daughter and myself a asthma to act up. TV did not work.Ended up checking out at 8 am the next morning. Did not stay for 2nd day but was still charged.

Stuff is very helpful and friendly.

Lo limpio muy bien

Basic room with all you need, including a microwave, refrigerator and coffeemaker.

We checked in on a Thursday and we got a double bed smoking room. I think I was 326. The sheets of the bed were filthy had stains all over it blood and other stuff smudges and stains on the walls.

This hotel appeared clean and comfortable, but both rooms we had had roaches running around and in one of the rooms there was candy and dirt left all over the room. When we checked in it took us at least 15 minutes of knocking and banging on a wall before somebody came to let us in, breakfast was not bad and pleasant but coming back to the room to get ready go to the wedding and seeing cockroaches running around the sink in the bathroom. No that doesn’t work for us.

The room was clean enough but the staff was unfriendly

N/A

Hairs in the ice bucket and in the bathroom. Beds were comfortable but the room was not very clean.

I didn't like a pile of ants in the room

I was in town for a funeral on a holiday weekend. I had not stayed at a days inn property in 20 years. But, nevertheless, it made me never want to stay again. Front seat fleet was rude and unprofessional. I had to call the corporate office while standing in checkin just to get copies of documents I signed. In addition, we asked for no smoking room that smelled like smoke. No tissue in the bathrooms we bought we had to go out and buy our own. As I stated to the receptionist, I don’t know where you go and make a purchase and cannot get a receipt. She stated it was company policy. As an auditor I highly suggest you change that right away!!!

It was okay

Stayed here for a softball tournament at Tyger River Park. At this price point, my only real expectation was that the room be clean. Our first room did not appear to have been cleaned very well. There was what appeared to be blood on one of the bed sheets. We were given a new room and it was clean and in overall better shape.

We were in town for softball tournament and have stayed here a couple times before. This time the room did not seem as clean as in the past, floor appeared dirty. But for a quick stay and a place to rest, it was fine.

Everything was just Ok- just needed the room to sleep - not the cleanest place

Have stayed there twice friendly staff rooms clean could use a little updating but overall pleasant

I really enjoyed my stay here the price was great and it was clean and the staff was very nice and friendly.

Excellent everything, l thank you?

The check-in was fine. The room seemed neat enough, however the coffee pot stand did not have a pot. Also the coffee in the morning breakfast room was disappointing. Most of the selections on the coffee machine did not work. The gross and most disappointing aspect of the stay was the shower. It did not work. My whole family was unable to cleanse ourselves properly. One of our family members had to scrub her body with a washcloth standing next to the sink while everyone else had to exit the room to provide privacy. The sink was outside of the room with the tub so all cleansing would have been visible to anyone staying in that room. Mainly because of this our stay was not pleasant and an inconvenience to all of our party.

Everything was great!

Nothing fancy but it was clean and comfortable for a weekend two night stay. Some parts of the room were upgraded and some parts were not. Shower was hot, toilet worked, had a fridge and microwave. It was good for what I was looking for.

Got a good nights rest.

Everything was clean and tidy. Staff was very friendly and helpful.

They need an elevator. Not so nice on the outside but nice inside the room.

Pool was nice floors were a little dirty but the rest of the room was clean staff was really great.

There were pubic hairs in the bathroom and on the toilet. The bed sheets stained and not clean. I saw 2 bugs in my room while there. There is nothing around you to eat except McDonald’s. Horrible place to stay.

Everything was great. Only thing that was odd, I would say the check in makes you paranoid to stay there because they ask for too much. BTW, If you're a Greenville or Spartanburg resident every ADULT HAS to give their ID. Just a fyi.

I like the convenience of everything. But i didnt like that the fridge didnt work there was mold around the edge of the ice bucket and no bag for the ice bucket and there was mold on the shower curtain

Centrally located for my needs, friendly staff.

N/a

Well, I don't know about other's experience, but mine was excellent the executive suite was very pleasant. Two king sized beds great huge window on third floor. We really enjoyed our stay close to a great mexican restaurant.

On our way to Myrtle Beach

Its in a nice location and relaxing

The air did not work well. The manager said that unfortunately my was the best working one in the whole place. I talked to other guest and theirs was great.

Room was clean

We have stayed here several times when we have ball tournaments. It is reasonably priced, pretty clean and convenient to the ballpark. Basically, it suits our needs. My only complaint is they need to quit using COVID as an excuse and make the breakfast like it used to be. Not muffins and honey buns.

It was relaxing and refreshing

There was blood on the floor and mold around the tub and very noisy

Good. Friendly, offered breakfast, premium channels.

The air conditioner rattled so loudly all night. I thought it was going to break.

Room was not clean. There was an in-room coffee maker but no packets of coffee and none was provided in the lobby/breakfast area. Commode was literally shaky. Room keys needed re-programming 3 times.

They are staying covid compliant, staff friendly and helpful, room very clean, bed was comfortable slept well!

Went 2 check in and they told me I had 2 make the bed with the sheets that were on the bed . That the maid never made the bed. I never checked in tried contacting you guy. If I’m not reimbursed or given a room tonight for me not using the room I will never book again

Very Pleasant - Excellent Customer service

Just the worst Experience ever!!!

Ok when uou pull up looks like a decent place, we checked in and went to the room, the mattress covers had blood stains and some other stains. No tv remote had to go get it, no towels had to get those too, tv you couldnt even see. Not good!

We do a lot of traveling and stay at quite a few hotels and we will not us this hotel again. The lady at the desk was friendly.

I did not like that a charge of $50 was made on my card for incidentals at check-in. I asked the desk manager when checking out if this $50 would be refunded. She said yes, but it might take 3 weeks for it to appear in my account. I would characterize this as a poor business practice.

The worst hotel... the shower was so bad and dirty..they never back next day to clean 😡😡😡this place is bad.

We arrived at 11:00pm and the room wasn’t completely clean, the front desk said we would have to wait for another room. We put clean sheets on ourselves. Due to COVID-19, we were told we could get a bag breakfast and eat it in our room-went down for breakfast-it was a plastic fruit cup. Never again.

Everything was very good people was. Gentle with me

The place was fine, not fancy but clean and neat. The staff is friendly and efficient. Convenient location. Will stay here again.

This is a great place to stay. Easy access, good breakfast, clean rooms.

I had housekeeping come at 9 am when my family was sleeping i came there to get away and sleep in but got woke up at 9

Conventional place. Priced accordingly. Helpful staff.

I stayed in the Suite with the jet tubs and it was overall a nice room! There was a dead bug in the shower and the tub wasn’t very clean, but the beds were very comfy and it was overall a good stay! Staff was very nice

Was good comfortable beds clean room I will be staying there again when I travel

Not what we expected, more like a Motel 6 or Econolodge. Noisey, But, it was a place to lay down before our flight.

The location was great right off the interstate and staff was friendly. I have stayed here many times before and the interior of the room needs an update. The wallpaper needs to be replaced in areas and it could use a new paint job inside. The TV had a remote but had to manually turn the TV on an off.

Have to say the rooms were very nice and clean! Enjoyed the hotel