Comfort Suites Florence I-95
About Comfort Suites Florence I-95
This all-suite hotel features an indoor heated pool, gym and spacious accommodations with a flat-screen cable TV and free Wi-Fi. Comfort Suites Florence is 4 miles from the Florence Amtrak. A microwave, refrigerator and coffee maker are included in each contemporary suite. Decorated with a red wall and dark furniture, the suites have a sofa bed and a work desk. Guests can enjoy a daily continental breakfast. The hotel also offers a sundry shop and a business center. Florence Comfort Suites is within a 10-minute drive of Beaver Creek Golf Club, Palmetto Shores Lake and Darlington Raceway.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- In-room microwave
- Pool
- Spa / sauna
- Pet friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
Reviews
The hotel staff is generally friendly and helpful, with clean rooms being a common positive. However, there are frequent complaints about the cleanliness of certain areas, such as bathrooms and carpets, and issues with room readiness and maintenance. Breakfast is often praised, but some guests find it limited or poorly managed.
- Friendly and helpful staff
- Clean rooms
- Inconsistent cleanliness in certain areas
- Issues with room readiness and maintenance
- 4/5
Room didn't have sheets and blanket for sofa bed, had to get them from front desk.
- 1/5
Grass wasn't cut, toilet didn't work, ice bucket dirty.
- 5/5
Great place, very clean. I will visit again.
- 2/5
Upon arrival we were not properly greeted and were told to wait a minute. This wait took approximately 3 months minutes before getting checked in. The attendant was very dry not did not make an attempt to even provide a polite smile. I believe she was very rude. She assigned us a room with a dirty toilet which didn’t even flush. The alternate room provide was adequate. Will not return.
- 5/5
Yes,yes great rocks and service
- 5/5
Ceiling in room had visible water damage and peeling. Bedding for pull out balled up in closet and dirty. Convenient for a quick stay off highway, near many eateries. Decent breakfast buffet.
- 5/5
Good breakfast and helpful check in.
- 4/5
The room was very clean, the Staff was very kind and quite efficient. The housekeeper saw me leaving the next morning and asked me about my stay.Thsy was very kind.
- 2/5
My toilet was broke was with my children on vacation. Also we couldn’t get no towels are wash rags till housekeeping arrived to work. That was at 10. My check in was at 11. So I could not shower.
- 2/5
The breakfast to me was better than most and the rooms were adequate. The elevator went down and our family including my mother with two bad knees had to climb four floors of stairs two days and bring our heavy luggage down as well. the elevator being down was a major problem for my family including my 6 month pregnant daughter and two small children.
- 3/5
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- 2.5/5
The location was within minutes from interstate. There was not cart to haul luggage from car to the room. There was noticeable dust on the furniture. The carpet had not been vacuumed and a noisy family came into room next to us at 1 am.
- 3/5
Was fine for the price. Staff was very helpful except for the 7am phone call asking if I had one of the luggage carts. Which I hadn’t even used.
- 5/5
Convenience The elevators
- 4/5
Breakfast was very good as usual. Room was clean. Only had one towel but front desk gave us more. Parking was great.
- 3.5/5
Location access to church Rates
- 4/5
Many panhandlers and transient persons in shared parking area. Bring everything inside with you to your room.
- 5/5
Great overnight respite on our travels
- 5/5
Ran out of toilet paper
- 5/5
We did not stay for breakfast, The room was clean, spacious, beds were very comfortable, shower and bathroom were good. This was a one night stay during a roadtrip. We were very happy with this hotel.
- 4.5/5
The breakfast and breakfast staff were nice. Hot food strong coffee and polite staff. There were no Kleenex in our room. Not a fan of having to use toilet tissue to or my nose.
- 5/5
Excellent overnight stay. Very comfortable and safe.
- 5/5
**** A touch of the past. Free post cards. I requested post cards at both locations. I do send them and appreciate them.Thank you, Thank you, Thank you. You could send a car service to Florida and pick me up for visits to your companies other facilities. One must have a sense of humor. I will pack lightly. N/A
- 4.5/5
N/A
- 5/5
Clean safe place loved it. Looking forward to my next stay.
- 5/5
Angela, who checked me in, was very knowledgeable about the area and restaurants and was exactly the type of employee that makes you feel welcomed! I would highly recommend
- 5/5
Comfortable quiet stay on a long trip to MA
- 5/5
Ivy checked us in and was most helpful and attended to our personal needs at the time. Please tell her how much we appreciated her thoughtfulness and pleasant personality.
- 3.5/5
The room was a great size. Shower was very nice. The hotel floor we were on was a non -smoking floor. But the hall smelled very very strong of weed. And our room did as well in the middle of the night. That was horrible.
- 4/5
Pet friendly
- 4.5/5
Easy to navigate from the highway, clean, breakfast was fresh. There was a homeless man who was in the business center in the morning and I was not able to use it when I needed to.
- 4/5
The service Bathroom wasn't clean.
- 4.5/5
It was in walking distance to places you want to eat at
- 5/5
Nice hotel, good price, I will stay again
- 1/5
Front desk clerk was great. Ashley the breakfst attendent was great. The beds were comfy Booking.com needs to make sure that you make it CLEAR that this was in Darlington and NOT Florance, I thught I was booking Florence. If I had not pre paid my stay I would have walked out when I walked in the front door. The floor ws dirty then we got into the elevator and it was fithly. The shower stall was not clean. The breakfast what they had was good. But no coffee creamer, muffins. THE POOL WAS CLOSED THAT WAS ONE OF THE REASON I BOOKED WAS FOR AN IN DOOR POOL.
- 5/5
Location Nothing
- 4.5/5
There was lots of options for breakfast but they kept running out of stuff
- 2/5
We were given a wheelchair accessible room although we hadn't reserved one. The AC wasn't working until we discovered it wasn't even plugged in. One bed had a sheet with a hole. The toilet was running when we got to the room and required a handle-jiggle to refill and shut off. There were no handtowels or bath mat. The bathtub stopper was loose and sitting on the sink counter. The in-room coffee maker was in a tray on the bathroom sink counter with water under the tray that had stained the counter. The breakfast was among the worst I ever had. The coffee was lukewarm and there wasn't any half-and-half or creamer other than Hazelnut Coffeemate. The staff clearly doesn't care. Check-in took too long while the desk clerk left the front desk to get extra towels for another guest. She obviously didn't care when I called down about the AC before we discovered it was unplugged.
- 5/5
The rooms were not at all properly cleaned on the 3rd floor the staff was generous and moved me twice and I ended up staying on the 2nd floor which was clean to the scent
- 5/5
Great stop on a long drive, just off I95 so very convenient. Plenty of well lit parking which was great because we arrived quite late. The gentleman at the front desk was pleasant and quick to get us checked in (we were exhausted). Very clean, other guests were hanging out in the lobby and it was a very nice atmosphere. Definitely felt safe.
- 3/5
Not enough food we came down at 8:30 most of the breakfast items were gone. It was a long line for one waffle machine ended up passing on that and no hot water for tea. Our air conditioner in the room was broken, the staff offered to change our room. we were already undressed and getting into bed. we had a long day travel from Florida. The managing staff was very kind about adding 15, 000 points to my choice rewards for the inconveniences of a room with no ventilation or air.
- 5/5
The free breakfast was good. Plenty of free parking..
- 5/5
Everything was great. Wish we could stay longer and enjoy the area.
- 4/5
Good breakfast. Comfortable beds. Room had an empty Kleenex box but we arrived very late in the evening so it wasn’t worth waiting for someone to bring some to us.
- 2/5
I was a little disappointed with my stay, bed was comfortable but bed frame was broken. Waited until 6:30 to have breakfast and no coffee. The receptionist was very rude.
- 1/5
Our room smelled, I had to go ask for any type of deodorizer but that didn’t even help. The room was no vacuumed, crumbs were all the floor all near the bed. There was blue tape all over the smoke alarm. Also, the curtains were shear white. The room was so lit up at night we never needed any lights, the photo attached is from 10pm. The parking lot lights shined directly into the room.
- 2/5
The couple people I ran ino that cleaned the rooms and all were the nicest kindest and friendliest people I’ve met, super cool and friendly with my kids which was awesome, the ONLY issue I had was the pool area was disgusting and the front desk lady who was there when we checked in was not only rude and snippy for some reason but then out loud embarrassed me in front of other customers. I’ve been in customer service for almost 20 years in my career and I was embarrassed for her, I go out of my way for people and can get along with anyone, she wasn’t it.
- 5/5
Staff was great. Room was very nice. overall very happy with our stay! Would stay here again.
- 5/5
Didn’t use the internet
- 1/5
Room was not cleaned, front desk was not available on check in. Tissue boxes we both empty, urine left in the toilet. Morning breakfast had no cream for the coffee. Would not recommend this location of Comfort Inn, in Florence, SC.
- 5/5
Beds were very comfortable but found dirty sheets on one of the beds and urine around the bottom of toilet. The shower plug was broke. But rest of room was clean and very happy with the size.
- 4/5
We had a good stay! We stayed one night while traveling home. The location is good….easy to get to off the highway, surrounded by multiple places to eat and get gas, plenty of other hotels in the same area. Our room was very clean and spacious. My only complaints: front desk staff was rude/standoffish each time we talked to her and breakfast started at 6:30 but when we checked out and tried to grab coffee at 6:50, there was no coffee left already. Not deal breakers, just disappointed.
- 5/5
The breakfast was great and the rooms were super comfortable
- 5/5
The manager at the front desk was very welcoming and friendly as was all the other staff we encountered. The room was very spacious and clean. Bed very comfortable. Great Mexican restaurant across the street (I forget the name). Would definitely stay here again.
- 3/5
Place smelled of it. Room was satisfactory. The hotel, including rooms, looked like it was all the original, carpets etc. Frozen bag of ice in little refrigerator so we couldn't use the freezer. Couches in dining area at breakfast were old and stuffing coming out of the various worn rips in them
- 5/5
Was only there for a night to sleep while traveling. But, I will say it was clean and the staff was nice at check in.
- 4/5
Basic breakfast...
- 5/5
Very clean and well cared for property. Staff is so nice and friendly
- 4/5
I did not use their internet service . The room doesnt have a microwave . The toilet did not replace a new toilet paper . The receptionist is serious. Barely smile. The cafeteia lady is friendly but when i took a slice of bread, i saw tiny fly inside the container. I let her know. She apologized.
- 5/5
Everything was great
- 5/5
Nice stay, clean
- 1/5
When we arrived, there was a toilet plunger in the tub and it had crap all over it. The shower curtain was gone, the soap was open and done used, and all the shampoo and soap was out… after notifying staff they said there is nothing they could do because it was booked through Expedia… We also paid almost 300$ for that night…
- 5/5
Clean room , spacious
- 4/5
First the negative. Exhaust fan in bathroom didn’t work so was like a sauna when showering. The tub needed a good scrubbing. The positives now. The beds were very comfortable and the room had everything we needed. Though I didn’t use it there was a nice indoor pool. Breakfast in the morning was quick, easy and good.
- 5/5
Very nice stay. Not happy with dog barking at night.
- 5/5
We had a very nice room… clean, we had everything we needed… for myself, personally, the room was PERFECTLY COLD 😊
- 3/5
Clean stop
- 3/5
Pool doesn’t work. It hasn’t work for weeks as I stayed here 2 weeks in a row. Nice front desk people . Some sketchy things happening around the premise. Rooms was missing things like shampoo dispenser, lotion and tv remote. Carpets were really dirty in room.
- 2/5
was not happy to be
- 3/5
Room was ok bathroom. Needs to scrubbed better and matience in shower area mold grown around bottom shower . Tile in Cather is missing grout and kept popping when you walked o it . Elevators were dirty . The place since last year went down . Think the Hilton’s need to put some $ into the hotel
- 3/5
the carpet in the room was very dirty and wet.
- 5/5
Everything was clean and it was peaceful
- 5/5
Staff was friendly and efficient. Room was excellent! Very spacious with an actual closet, drawers for your clothes, very comfortable beds, a couch, a desk, a small refrigerator, microwave and coffee maker. The bathroom was large and the decor overall was lovely. We would definitely stay there again. Highly recommend!
- 5/5
Excellent facility, clean room, very nice lobby. Was greeted by the front desk staff.
- 5/5
Love the hotel.
- 5/5
Beautiful, large clean room. Nice front desk staff. Safe parking. Good restaurants within walking distance. Great for an overnight while on the road.
- 2/5
The room also cost more on Expedia than it would’ve if I just got it from hotel.
- 5/5
Clean, spacious rooms with everything you need at a great price. Fabulous staff!!!
- 4/5
Room was clean. Bed was very comfortable. Breakfast was good, breakfast area was very clean.
- 5/5
Easy to i95
- 5/5
Front desk agent, so pleasant
- 5/5
Clean, well-maintained room with comfortable bedding; friendly and attentive staff; and modern amenities including free Wi-Fi, a swimming pool, and a fitness center.
- 4/5
Great accommodations and courteous staff
- 1/5
Vary rude and unaccommodating will never stay there again
- 4/5
Clean and good price
- 5/5
Cedric was amazing & very friendly. Thank you for your awesomeness!!
- 2/5
Staff was not helpful , too many animals
- 4/5
Staff was courteous. Room could of been a little cleaner hair and hair items left from previous stay
- 5/5
Clean rooms, clean main areas and friendly staff
- 4/5
We were very impressed by the overall appeal and conditions of the property when we checked in and saw our room but it went downhill fast when the room above us had small kids running wild for many hours in the evening and bedtime, it sounded like they were going to come through our ceiling. We could not sleep and we called the front desk at least 5 times and was told they would call that room or hi up there but it never stoped until very late. Very disturbing.
- 5/5
All was good!
- 2/5
The sofa mattress had a huge yellow stain on it; the breakfast bar had very limited options; the elevator button was missing the 2 so I had to take the stairs to my 2nd floor room
- 3/5
More food availability.. food ran out.. coffee pot in each room.. a workable microwave and a lock on the door.
- 5/5
Pool was clean good breakfast
- 5/5
The was great
- 5/5
Nice pool, clean and functional room. We'll stay there again.
- 1/5
There was dog food on the floor soon as we walked in the front door, the room was barely vacuum if it all and they were dirty towels in the bathroom. The toilet bowl had "brown" splatter on the inside. There were no bed sets for the fold-out couch and the front desk mentioned they do not have any fitted sheets for them. We didn't stick around for the buffet breakfast based on a complete lack of trust in cleanliness based on experience with the room.
- 4/5
The complimentary breakfast was good and my room was clean and comfortable
- 5/5
the grits was undercooked
- 2/5
Unfortunately, I was disappointed with this stay. This was a last-minute booking, as I was traveling and got tired while driving. I passed on a couple of different hotels that were just a bit cheaper, even though one was a Hilton brand hotel, as I thought this would be a better option for room size as I had my disabled mother and grandchild with me and the rooms have a couch. The first room I was assigned was dirty. It had obviously not been cleaned, with dirty towels on the floor and food left on the counters - among other things. The check-in employee was helpful and courteous. He apologized and immediately changed my room assignment. The second room was at least clean, but there were still issues. The shower curtain had a few stains, one of the bedside outlets didn't work, the soap holder in the shower was broken, and the carpets felt sticky. Everything else went well. The breakfast was acceptable; the daytime staff were polite and helpful.
- 3/5
Room had overpowering perfume smell
- 5/5
Yes
- 1/5
They had no blank keys so I wait and wait
- 3/5
Room & bedding cleanliness
- 2/5
Shower was old elevator was dirty. I thought it was new. Not my standards.
- 2/5
Checked in late around 830p. First thing i did was take a shower where i stayed to smell mildew. I searched the walls, turned to the back wall and realized there was an old washcloth was. Walked out of the bathroom towards the couch and realized there was popcorn crumbs all over the floor. So i decided to check the bedsheets thinking the room hasn't been cleaned. They appeared to be clean, so we went to sleep. Woke up and my husband went to wash his face but we realized there wasn't another washcloth because the other one was already used by the prior person I'm assuming. The one having in the shower. I've stayed here probably 6 or 7 times and I've never experienced this before, but I'm questioning will we return again. Very disappointing.
- 5/5
Left before breakfast
- 2/5
ashen my
- 5/5
Convenient off of I 95
- 5/5
Front Desk staff was phenomenal. It was an extremely busy weekend for the hotel. However the staff was accommodating and professional. Hotel is always clean and well maintained.
- 4/5
2 queen beds which smelled terribly of hair tonic. Disgusting. Next morning Went to breakfast with the dog Ipaid a hefty fee for, and was told she was not allowed by the food. She does not shed and is 13lbs. I asked how then could I eat to which i was told, "I dont know". I instead had to go to McDonald's and "pay" again for food. I would NOT recommend this hotel.
- 5/5
Good stuff
- 1/5
Our room had a roach in it overall very unclean. The room was even missing a lamp. Staffing, didn’t seem concerned and were very lackadaisical. We could not get into the back entrance, which was closest to our room and the staff did not seem concerned or that it was a very important issue.
- 3/5
We had just got to our room my daughter had to pee and the toliet wouldn’t flush. Then the maintenance guy came and said we had to switch rooms it was loud until 11pm from people outside on the patio swearing too.we also had some guy and a lady that worked there try to come into our room around 930pm apparently no one remembered to switch our room in the computer atleast we had the door stopper up and they couldn’t get in and they woke up my oldest who was already asleep and scared her! Breakfast was good the ladies who were working it were excellent!
- 5/5
Clean room,great staff
- 5/5
The front desk was super friendly and helpful. Everything else was just as it shod be. S
- 5/5
Large comfortable room, hot breakfast and restaurants close by. Indoor pool, gym and nice outside area. Ice machines on each floor, and a computer room. I will stay there again .
- 5/5
The people at the desk were very friendly and the room was clean. The only thing we noticed was that the refrigerator still had stuff in it from someone’s previous stay in the room and the microwave could use a little more cleaning.
- 4/5
There were a pair of jeans left in my daughter’s room from the previous traveler. Also, the hot breakfast time ended too early (9:30 am) when compared to other hotels & their breakfast ending time (11am). Also, our room carpet was still dirty…..there were crumbs left on the carpets.
- 3/5
We had been traveling all day and just needed a place to sleep. The bed was pretty comfy for a hotel bed. However, please get some darker curtains. I know bright lights are needed outside but then you have sheer curtains thay let all the bright light from outside in. I couldn’t sleep because I had bright lights in my face. But other than that it , it was just fine.
- 5/5
Good place to stay, good price
- 5/5
The property was very clean,the lady at the front counter was nice.. the property was safe,
- 4/5
This is a newer property so it was very clean and quiet. The bed was a little too hard and the pillows were too small and they just flatten out during the night. That was the only problem. The rest was clean and the breakfast was very good.
- 4/5
We have stayed at this hotel twice. Hotel was clean and location convenient. My only complaint is that hotel sits next to RR tracks. When traveling from Florida to Maryland or back.....Florence is a halfway point and we are only looking to sleep and to get much needed rest. Train came thru both time we stayed there around 1am sounding the horn. It was very loud and for this reason I will find a different hotel to stay at in the future.
- 5/5
Thank you
- 4/5
Carpet in room dingy and smells like stink feet
- 4/5
Parking was good as well. Seems many hotels don’t have enough spaces and this was the weekend of the Darlington race so it was pretty busy. Never had an issue other than traffic backing up for the Cookout restaurant next door post-race.
- 5/5
I loved everything about my stay.The people the staff was excellent.The cleaning people gave me everything I need.Everybody did everything with a smile.It was a wonderful experience.Thank you so much
- 3/5
NOT having the pool for use on a 90 degree day was not good. The room was fine though
- 2/5
The breakfast was ok.
- 5/5
It was nice and quiet
- 4/5
Enjoyable stay. Joel is conveniently located between Darlington and Florence just off I95. Staff friendly. Room clean and comfortable. The kids really enjoyed the pool.
- 3/5
Room was good - microwave hadn’t been cleaned - beds were comfortable - good price per night - overall good experience
- 5/5
Everything good
- 5/5
Convenient and clean
- 5/5
Train woke us up. Otherwise very nice
- 3/5
It was ok, check-in was slow, guest above me were very noisy.
- 3/5
The staff at this location was very friendly and helpful. The 3 layers of curtains in the room were great since we had to get to bed before dark. However, the eco friendly showers made it difficult to get a quick shower especially with long hair. The beds were uncomfortable compared to other Comfort hotels we’ve stayed in. The pillows were exceptionally AWFUL. We didn’t partake of the free breakfast, but it looked like people were enjoying it. Overall, this hotel needs a few upgrades!
- 4/5
Property could use some freshening up. But overall good stay
- 3/5
Expensive.
- 1/5
To start off the toilet had feces in it the shower had used soap bar and an old dirty wash cloth hanging over shower curtains Then Inside nightstand was Empty cracker packets Microwave was not working and freezer was Cold at best
- 5/5
I enjoyed the location and staff. Some guest were a little noisey. breakfast could’ve been better with more hot options and in need of a few upgrades (some area’s were showing the hotels age)
- 5/5
Amazing stay very friendly
- 3/5
This place was ok. The lobby was nice and bright. Some sketchy characters on the outside of the property. Not sure if they were guests, or just some random people. Check in went smoothly. Room was ok. There were some blood stains on the curtains, and on the actual mattress cover, was some more stains. The sheets that covered it were clean, so I wasn’t going to have housekeeping come and change mattress covers for an overnight stay. It’s good for a half way point and somewhere to crash, but likely will stay somewhere else on my next trip. The “free” breakfast was terrible, but I wasn’t expecting a gourmet meal.
- 2/5
Coffee at the time. Juice was mostly water with tiny flavor.
- 5/5
Quiet
- 3/5
Everything was great for a one night stay, but we saw a dead roach on the floor in our room. Hotel did take 10% off of our bill.
- 2/5
Carpet seemed unclean, tub dripped all night and there was a roach in the bathroom Staff was friendly
- 5/5
Check in was quick and easy. Friendly front desk attendant
- 4/5
Restaurants were close, in walking distance. Also the rooms were clean and the breakfast good.
- 5/5
Good price
- 5/5
Clean, comfortable and great location right off I95
- 5/5
It was clean
- 4/5
Front desk is very slow. Large contractor group was coming in for the week and there was only one person (who is extremely slow) and their rooms were not ready even though this was the third week here. We had no signal on the TV and was told by the front desk clerk (approx 7:30pm) that she had no knowledge of TV connections and there was no one else here. We did get it working after disconnecting and reconnecting all cables.
- 5/5
Staff was pleasant. Breakfast was great.
- 4/5
Check in was quick and easy. Good staff. The breakfast area is wonderful and very well kept. Everything was clean and yhe room was spacious and all around enjoyable.
- 5/5
We had a great stay
- 4/5
Staff was friendly. Extremely long wait at check in. Rolling cart difficult to steer. Only 1 available.
- 5/5
all goood for one night. thanks
- 5/5
The beds were comfy and the breakfast was ok.
- 1/5
There were mushrooms growing out of the rug in the room. The manager laughed when i told her. I said go see for urself. Full grown plants !! Mushrooms are mold. Very toxic.
- 2/5
I picked this spot as an overnight stay for ly road trip, and it was not what i expected, based off the great reviews. Either my expectations of clean are high or the expectations of the reviews are low. Not sure but its was not clean nor comfortable.
- 5/5
👍
- 5/5
These rooms are amazing
- 2/5
Wasn’t impressed. Dirty sheets. Carpets didn’t look vacuumed in room, halls or elevators. AC didn’t work anywhere but the main floor. Ice machines didn’t work anywhere but the main floor. Mini fridge was a joke, didn’t even have a freezer section. No additional sheets and blankets for pull out sofa, had to go to customer service. Was given slimes with stains on them. Breakfast was cheapest continental I’ve ever seen. No Greek yogurt or individual milks. No healthy options.
- 2/5
Needs a major update. Our room was run down n filthy. The bathroom had hair in tub, mildew, worn out/stained tub.
- 3/5
Barking dog near the room late hours. Greeted by the dog at my door the next morning, loose in the hall at 6am. Friendly dog but I was not expecting to have to decide whether it was ok or not to have a dog sniffing my crotch at that hour. Owner apologized, but should not allow pets if they aren't going to be responsible or put pet owners on a separate floor.
- 4/5
Mirror hands handprints all over it. Shower bottom is cracked in a large semicircle crack. AC unit flaps are broken off. One of the mattress springs is dead and you slide off the bed on that side. The pullout couch mattress was stained. Train tracks are VISIBLE to the hotel and the train honks when it goes by. Even in the middle of the night. Handicap accessible room but not well maintained.
- 5/5
Very good hotel looking like reasonably recently built. In construction they overlooked the importance of soundproofing rooms.
- 3/5
The location is good, however, there was no one at the front desk for several minutes after we entered and we started talking to each other they came out. The bathtub in our room appeared to be completely cracked thru but it was actually just the slip resistant coating that was very ugly looking and appeared to be dirty. Very unappealing for showering and definitely not for bathing.
- 3/5
I went to eat breakfast at 9 am. Everything was done. No bacon no egg. With 30 minutes left. Room ceiling had water damage. Bathroom had paint coming off. Horrible experience. Wont be staying here again.
- 2/5
Reception staff terrible
- 5/5
Nice place to stop for the night
- 5/5
Front desk person was very kind even with our late check in.
- 3/5
I like the convenience to the Interstate. We went to put our water in the fridge and the previous guests leftovers were still in the fridge. Ugh! The reception clerk was not forthcoming with the information about the wi- fi or breakfast hours. I had to ask about them. And the price! Double what the other, just as convenient hotels, were half the price! They could have at least given bottled water at reception like The Hampton Inn and Tru hotels do. It was an experiment to stay here but for the money the other hotels are just as good. A fail!
- 3/5
Was told when I got there my room wasn’t available so had to go to another hotel down road that they had affiliation with and stay there. This one was under refurbishment and no where to park and rooms were worn. Not to happy about situation. Feel like I got down graded and not compensated for it .
- 5/5
Great experience friendly staff
- 4/5
.
- 5/5
The service was very fast. I loved the large variety of breakfast that was served.
- 5/5
Clean and spacious room
- 5/5
Clean property staff was friendly
- 5/5
Pet owner. Had a spacious area for walking.
- 3/5
Room was clean but bathroom was dirty.
- 4/5
Stay was great staff very nice and friendly but much needed renovation on the pull out sofas wouldn't let my kids sleep on them
- 1/5
The room.was not clean at all. Bottles under bed. Bottle caps laying around. Dusty. Dirty tub with old soap dripping and soap scum on shower wall. The small conditioner and shampoo / lotion bottles were left half full. Yellow stains on pillow cases.
- 3/5
My husband is allergic to animals I didn’t know that you allowed animals in your motel he had to take extra medicine we already had this booked in advance there was dog hair on the furniture and bed not happy about this
- 5/5
This spot has some easy dining options right next to the hotel and the free breakfast is pretty good. I would stay here again if chance arises.
- 5/5
Very nice
- 4/5
Just off 95, newer, clean and loved the full size refrigerator. Roomy, pleasant staff.
- 5/5
Good stay. Will stay again
- 5/5
Excellent and relaxing evening. The room size was great.
- 4/5
Very friendly staff. Quick check-in. Comfortable room. Nicely priced.
- 5/5
Great location a little expensive but worth it
- 3/5
lots of hairs on sofa
- 5/5
Clean and a nice set up for breakfast.
- 3/5
Front desk was friendly and efficient. Room was larger than expected. Room was a bit worn and carpet hadn’t been vacuumed since prior resident.
- 5/5
Breakfast was very good, would have liked those Belgium waffles, which they had the irons for, but was too to whip up the batter for.
- 4/5
The elevator is on the other side of the wall and all night when someone used the elevator woke us up. The AC turning on and off woke us up as well.
- 4/5
The hotel was clean with a comfortable room. Couldn’t swim after waiting over an hour for someone to unlock the door to the pool. Breakfast was great with variety.
- 5/5
The staff was above, in any matter or questions you have, there breakfast bar and staff were excellent, the room I had was very clean, It was a great time and I would highly recommend it
- 1/5
Front desk worker was amazing and very nice. Outside of hotel looked ok. Our room was awful. We walked in, saw a bunch of disgusting things, and walked back out. Front desk was very helpful helping us cancel. We continued driving and stayed about 30 mins down the road instead.
- 3/5
We liked thr indoor pool that was our biggest draw. We had a good experience a few summers ago and returned. This time one dining room staff was rude and wanted to put breakfast away with guests fixing their plates. I have never been at a hotel that a staff member acted like that. Most go beyond and wait and ask if people are through.
- 5/5
Rooms wer big. Bed was super comfortable.. everything was nice and clean
- 3/5
Room we were given at check-in hadn’t been made
- 5/5
Very nice hotel I will use Comfort suite again
- 3/5
Get some new pillows, there the size of throw pillows.
- 4/5
Room was very nice. Hairdryer was broken but, promptly replaced by the staff. Breakfast food was not very good although the service was great. Would consider staying here again.
- 5/5
Parking is well lit and can accommodate trucks and vans.
- 3/5
given to an occupied room.
- 5/5
The front desk clerk (Kristyn) was so helpful. She is very friendly as well.
- 5/5
Great experience
- 4/5
We're enjoying the facility
- 3/5
Place was nice for the most part. Our room was not cleaned properly which makes me wonder. Couch was dusty, air conditioner literally blew out black dust stuff, you can tell the furniture don’t get wiped down, tv remote missing, and no bag for ice bucket. Kids enjoyed the pool and breakfast.
- 5/5
It’s easy access on and off 95