Hampton Inn & Suites Florence-North-I-95

Very good

I thought your beds were really hard to sleep on. Put a good mattress topper on top of it to help soften it a bit.

staff

Exceptional

Staff was excellent, breakfast was excellent. Had to pay $1.00 because I did not register through Hilton. Did not know about it until I checked in.

The hotel staff was especially helpful and courteous.

The front desk staff was extremely kind and helpful. The staff that served the breakfast made our stay very nice. The large patio area where there are chairs, tables, umbrellas, and ashtrays was extremely nice. The room cleaning staff was unpleasant. None of them smiled or even spoke to us as we walked through the hotel. They had their cleaning stuff spread throughout the hall and made no attempt to clear a path as we were trying to enter our. I had to physically move their stuff to wheel my cart to the room. It was almost as if we on their nerves.

Superb

This property exceeded my expectations. Friendly staff, clean, updated and spacious rooms. I fully recommend!

It was confusing to get into. Internet was slow.

The stuff was great, I had to add 2 more days to my stay. The stuff handled everything. It was a great experience and I will plan to stay there again. . None thing. It was a great experience

Excellent hotel to stay while traveling or on business trip. Convenient to I-95 North or Suoth. Great breakfast with a variety of options. Other surrounding restaurants, take-out, gas stations within seconds to minutes in this area. Rooms were very clean. Front desk service was fast. Staff was friendly and well trained in their specific areas. Thanks, I will stay here again when passing through.

Pleasant stay, clean rooms and facilities, awesome fresh breakfast all 3 days!! Highly recommend this hotel for your stay in Florence, Darlington areas.

Location is great. Right off I-95 food options in walking distance. Great value. Bed was very uncomfortable not quite sure why. Maybe too firm. But room was clean and very spacious

Would stay again. The breakfast had a large variety of choices. Nice people.

Exceptional

Can't think of anything really. All was good.

Superb

Staff was very helpful. Parking was close and safe. Had a very comfortable stay. Can't think of anything really. All was good.

The studio suite we had was very large with a king bed, large worktable in the center and a sofa on the other side, plus a separate kitchen area with microwave and small fridge. Shower and toilet were in a separate room from the bathroom sink which was convenient. Everything was clean and the bed was comfortable. We enjoyed the included breakfast which had several different options. Better than most continental breakfasts.

The hotel was wonderful and staff was great and polite

Clean and quiet A little pricey

Clean and quiet A little pricey

Very good stay. Staff was professional, room was very clean 👌. Look forward to staying there again. 😀

Exceptional

The key cards were not working. Could have been cleaner. The linens smelled bad.

The key cards were not working. Could have been cleaner. The linens smelled bad.

Very clean N/A

Very clean N/A

I waited with my husband for an hour and a half, they didn't want to put me in and said that my armor wasn't real, but only the staff needed to restart their computer, their system wasn't working.

Breakfast choices great! Very clean area. Staff friendly. Air condition a little noisy though.

Pleasant

Wonderful hotel! Staff were friendly, food was good, everything was perfect.

Probably the best Hampton In. Breakfast I’ve had and I usually stay in Hampton Inns wherever I travel. All Hamptons should do what Florence does. It was great!

Very clean looking and comfortable N/A

Very good. We had a dog on our floor that consistently barked for almost an hour.

Very clean looking and comfortable N/A

Very good. We had a dog on our floor that consistently barked for almost an hour.

Good basic Hampton Inn. Front desk was very attentive and helpful. The breakfast area and food was the best I’ve had at a Hampton Inn.

Everything was great !

Noise coming into the rooms from the hallway was very loud

Extremely clean and the staff were all pleasant and friendly Noise coming into the rooms from the hallway was very loud

Very good

The property was clean . The staff was polite and professional. The breakfast was on time and had a nice variety.

Good

Friendly & attentive stuff, very clean & pet friendly hotel. Recommend.

No worries at all, comfortable rooms, great service.

Comfortable and clean. Breakfast was excellent and cleaning staff kept everything spotless.

Comfortable and clean. Breakfast was excellent and cleaning staff kept everything spotless.

Everything was great

Everything was great

Veronica was at the front desk when we checked in. She is exactly the type of person you want to greet customers! She was genuine, had a great smile, and was warm and caring. Another employee was Lacy (I think that was her name). She was an older woman who was working the breakfast. She was so helpful, and always smiling. We might not stay at this hotel again since this was off our beaten path, but since we take a lot of road trips and I definitely book according to reviews. Major points for me having a courteous staff who value customers, cleanliness, quiet rooms, and comfy beds. This hotel mastered all of these points.

Room was exceptionally clean. Staff was pleasant. Nothing that I didn’t like.

Room was exceptionally clean. Staff was pleasant. Nothing that I didn’t like.

clean doom

Very good

clean doom

Good stopping point for trips from Florida back north. Stayed last year as well. Room was clean, staff was friendly.

Was charged a 75 dollar fee for my service 8 lb Maltese which I was never charged before at this location gave my c/c info and was accepted then when I tried to check out the girl told me that she was having trouble with the payment and so I told her to bill me and I would take care of it then while I was driving home I get a call and she had to have another c/c right now and would not take no had to pull over and give her the info I am not very happy about this situation and probably will not be staying here again I have stayed at this location at least twice a year for the past eight years and never had a problem before

Conveniently located and was a great representation of the brand. Everything was great.

Was charged a 75 dollar fee for my service 8 lb Maltese which I was never charged before at this location gave my c/c info and was accepted then when I tried to check out the girl told me that she was having trouble with the payment and so I told her to bill me and I would take care of it then while I was driving home I get a call and she had to have another c/c right now and would not take no had to pull over and give her the info I am not very happy about this situation and probably will not be staying here again I have stayed at this location at least twice a year for the past eight years and never had a problem before

Conveniently located and was a great representation of the brand. Everything was great.

Great staff. Great place to stay!

Location Booked through booking.com. Check in was 3:00 pm. I arrived at 3:00 pm. I didn’t get a room until 4:20 pm. Hotel said it didn’t have staff to get the room ready.

Great breakfast and coffee.

Property was excellent

Our room was close to an entrance door, as the property mainly caters to overnight travelers. We experienced a lot of door noise throughout the night.

Location right near 95 was perfect. N/A

One of my favorite places to visit and I love everything about this place.

Easy access to 95. Clean. Friendly staff. Quiet. Water pressure only average.

I would not stay there again

Room met expectations

Free breakfast and convenience and location Carpets in hallway are dingy and look like they need cleaning - only one elevator working

Clean rooms and halls.The staff was very friendly and professional. The breakfast bar was clean with a nice presentation. The hotel experience was very pleasant.

Our was great - everything clean! Wish they had water bottles however

I didn't have time to go to the gym or do laundry. We went to the Nascar event for two nights

Clean hotel. Breakfast was amazing!

Room great. All the reviews said breakfast included was great. We were offered a bag with a waffle or bagel apple and water. To me that’s not what we were expecting. All other Hampton serve a breakfast of more

The room was excellent

We enjoyed everything

Great choice! Air unit was a bit noisy but no trouble sleeping!

friendly receptionists, clean rooms, good location on I_95 and walking convenience to getting Starbucks plus food for dinner. Would stay again Thank you

NA

Our bed was not changed. We found a dirty pair of socks in it. We called down and got more sheets to change the bed ourselves. Reached out to Elva Richardson due to the issue and she never responded and still hasn't. Probably the dirtiest Hampton Inn room I've ever stayed at.

N/A

When I arrived in your hotel, my room was ready for me. I went up to my room and my door was not closed. I noticed that the door was off the track and would not close unless you slam the door. I mentioned it to the people working there and they said they would mention it to the front desk. I mentioned it to the front desk last night when I was down there and they told me to mention it to the people this morning when I was checking out. Also, I had no hot water in my shower. And their solution for that was just let the water run. it’ll eventually get warm. I let it run for 15 minutes and it did not get. Very upsetting after a long travel. We’ll have to make sure I cross this one off of my list.

Busy hotel. Nice rooms awesome free breakfast

Friendly staff Nothing

Convenient Nothing

Great breakfast.

Breakfast cold....

We had 2 rooms this time and one was more updated than another. However, the bathroom did not flush. When complained, the handymen was sent while we were out to dinner just for us to find out in the middle of the night that toilet is not flushing again. This is our go to hotel, but we will be looking in other options in the area as staff treated it as if everything is ok because we could run to another room at night... no apologies, no credits, nothing... just ok, we will try to fix it for next travelers... i am sad to see it is going downhill

Everything was wonderful

The staff was very friendly and the room was spotless. The hotel is located near an interstate off ramp so there are several restaurants ranging from casual dining to fast food. Magnolia mall, the Florence mall and several other stores are located within a 3 to 4 mile drive.

Everything was incredible. From the rooms to service to pool and breakfast!

The room was clean. Friendly staff. Comfortable beds. My daughter enjoyed the pool.

Courteous staff, spotless, cozy, welcoming room! It was a great suite for my husband and I during Valentines Weekend.

Will go again again! Perfect spot for stopping on road trip! Staff is very nice!

We found the hotel very clean and the employees very accommodating. Overall would recommend the hotel

Check in person was RUDE!! Told me he was there 16 hours and it was not his problem?? WHAT! I guess it is my problem? Then told there is NO water at hotel!!!! I asked why there is no sign on the door??? How will you cook breakfast? Don’t need water to wash hands!!!!

Very nice would highly recommended! Salt water pool heated with hot tub so very comfortable

This has to be the cleanest Hampton Inn we’ve ever stayed at! We usually only book at Hampton Inns. The staff were all very friendly. The pool & hot tub very nice!

First, the staff are super pleasant, friendly, and nice. My room was clean and very comfortable. It was quite. The free breakfast was great. Definitely would stay again if in the area.

The staff was amazing !

Yes clean rooms and very nice staff

The room was clean and comfortable and the staff was friendly and efficient. The breakfast was particularly good for an American buffet breakfast

Staff is very friendly and efficient . Rooms were ready on time and very clean and comfortable. Breakfast was delicious.

The employees were so nice!

Wonderful staff. Thank

There was dust. Pleasantly surprised by the Peloton in the gym

I always love the comfortable beds here. I stop there whenever I'm driving form NY to Florida. I really need rest, and I get it .

Hotel had a septic smell

Clean room and amenities.

I would go with Excellent but there were a few issues with the handicapped accessible shower. I advised front desk upon checkout and she seemed concerned and advised that the issues would be addressed immediately.

Room clean, breakfast excellent.

Great. Everyone was fabulous

Convenient forr dog owners.

Easy check in with Valerie.

Overall great experience!! Staff was very nice, hotel was very clean & such a plus that it’s dog friendly.

Very welcoming. Room was nice and bed was comfortable. Nice YV!

Our stay was a complete nightmare. The midnight boy at the desk tried to run our card FIVE times before and after midnight trying different amounts (we checked in at 4:30). Scammer! He was also the rudest person and should NOT be in the customer service business. He threatened us numerous times for no reason. We still do not know why we were targeted. Police got involved. We ended up leaving the hotel at midnight to go next door to a Hilton Tru where we were treated with dignity and respect. I am disabled and we are senior citizens. We went to sleep at 8:30 pm and were very quiet. There was no reason whatsoever for the treatment we received. When I questioned the desk boy about what the problem was, he said he didn’t like us and didn’t want “our kind of people in his hotel”. Interesting comment considering we’d never met him because we were asleep in our room before he even came on duty. The whole experience was really upsetting. Maybe he uses drugs. His behavior was very bizarre. I believe he was upset because he was unsuccessful in trying to scam us by tapping out our card. As a result, he had security wake us up by banging on our door at midnight and threatened us to get out or go in handcuffs. I’m still in shock over this incident.

We had our dog and the room was good and dog amenities helpful.

So far so good

Breakfast was not health conscience. Dining choices around the hotel is poor. Hotel was pricey for what it offered and location.

No hot water . Luke warm. Was awakened in room 126 at 4:00 in the morning from noise from staff in room across the hall. Room was clean, and staff was nice.

.

In fact we stayed 2 different nights on our travel up and down Rt 95. Breakfast was great and hotel very clean and quiet.

Get place stay after a long drive.

Great service

The breakfast was great, the rooms were spectacular, the staff was wonderful. I would've gave it 5 stars, but one of the reasons why I picked this particular hotel was for the indoor pool and hot tub. But the hot tub was out of order. 😔😡 the pool wasn't heated, but the temperature wasn't bad

All seemed t work very well although the breakfast area is a little cramped.

Yes

The complimentary breakfast was also a standout — great quality, plenty of options, and constantly refreshed. Overall, this hotel delivered an excellent stay, and I wouldn’t hesitate to book again the next time I’m passing through the area

Room had a little odor but overall was very clean

I booked at both hotels because they had hot tubs and with MUCH COOLER weather the last few nights I was looking forward to utilizing that amenity that was listed on BOTH locations. Not happy and not satisfied with Hampton Inn

my stay was super only thing was that the hot tub was out of order and i was really loocking forward to get in

Excellent hotel staff so friendly place was clean and the breakfast was impressive. This will be our stop when we go down to Florida.

very nice

Yes

Everything went well except they didn't have any water for Hilton honor members. 😔

Room appeared not to be fully cleaned. The sink

We were only there for a few hours, but everything was just fine.

Hotel was nice. Room was very clean. Quick check in at the desk. Breakfast was good. The women that run it were on top of everything including making sure people were practicing good hygiene near the food area. That was very much appreciated.

Fair breakfast for free

Everything was clean but staff was a little too eager to clean the rooms. I walked out at 8am to take a cooler to the car and was asked if I was coming back to the room. I said yes my wife is still asleep. Checkout was 1200. We left the room at 930.

This is a great hotel, especially for the money! The room was spacious and nicely updated, very clean and comfortable. We used the laundry facilities and the weight room. The laundry was pretty cheap to do, and the weight room had really good equipment. I wish I had more time to use the indoor pool and jacuzzi!

Clean room, courteous staff and easy access to and from highway.

Very comfortable and convent.

Coffee in lobby and cookies!

Valerie was very welcoming!!

The staff was pleasant, the room was clean, spacious and very comfortable. The coffee wasn’t very hot but it tasted good.

Good for an overnight stay

Great breakfast

very nice

Gladys at the reception was very friendly and very helpful!

Very nice

Clean room, friendly staff and a convenient location!

There was no hot water in the shower.

The room was spotless, check-in was courteous wonderful breakfast great hotel.

yes

Yes. 100 % satisfaction.

The staff were welcoming and the room very clean, comfortable and quiet. Breakfast was good with many choices.

Staff was helpful and very friendly. The room was clean and spacious.

First impressions-Its all about the front desk, and this staff is superb, friendly and welcoming!

Very nice stay as are most stays at Hampton hotels. Just wish that people who stay at the hotels would not smoke whatever smells like a skunk in the elevators.

very clean rooms and bathrooms. breakfast was plentiful and staff kept it very clean.

It’s was a great location by family , food and gas.

The Staff was Awsome and accommodating.

Staff at front desk were not pleasant. Asked for a couple extra pillows and received a “you booked through Expedia “ when I am a rewards member. The breakfast staff were nice.

Excellent

fire alarms went off all night, no sleep, very disturbing won't be back

Very clean and safe. Room was nice. Staff friendly and courteous. We had a great stay. I would recommend.

Shower water was ice cold and they refused to give us a rate adjustment. Plus they charge $75 for 2 dogs no matter what — even though we did no damage and had no accidents, didn’t even bark — and we all know that there is no extra cleaning needed or performed in our room after check out. And there wasn’t even a place to walk them on the property. We had to use the landscaping under the windows of the first floor rooms (we cleaned up).

Ok place. Clean, safe.

Comforters/sheets on bed need upgrading….they’re not very cozy. Hotel lobby and breakfast areas nice looking.

The fire alarm went off for every 15 minutes for three hours, and the manager was not available

Hot tub and pool, and breakfast was great, pillows were lacking comfort

Warm, friendly staff; exceptionally clean

clean & plentiful towels washcloths clean comfortable bed nice toiletries nice breakfast very nice staff convenient to I-95 would definitely stay again

Good location off I-95

Liked the entire facility and staff.

We loved Monique so much. So helpful and very sweet.

Excellent service, clean comfortable room, updated and spacious bathroom.

I didn't even get to stay, staff where not helpful at all!

Enjoyed our stay

Great location right off I-95. Easy walking to dinner. Very nice clear room.

The building outside and in dirty floor rugs worn musty

This is always a good place to stay when we travel North on I 95. It’s clean, staff is friendly & helpful, and the breakfast is decent.

Area is a little different but the hotel was nice

Nice

Quick check in, friendly staff and clean, comfortable rooms.

Good

Property itself is great. Rooms were very clean. Only issue was that whatever they use to clean the floor in the rooms, including the carpet, was sticky. Aside from that, great place to stop in Florence.

Was excellent!

Great place to rest during a long road trip, reasonable price

Convenient location

Good night’s sleep and breakfast

Hotel was generally clean and room was accommodating. On and off fire alarms all Sunday morning starting at 7am were very frustrating. Also, there just weren’t enough towels in the pool area.

The hotel room smelled so gross, the room was dirty, trash and towels left under the beds. Guess they couldn't see that stuff when they cleaned. The floors were filthy, the stairwells were full of dirt. We won't be staying there again for the money we paid.

friendly staff

All was okay!

Great experience! Every staff member was friendly!

Fire alarm went off multiple times making sleeping impossible

The system was down, so we could not get room keys! Maintenance personnel had to let us in our rooms each time!

The hotel staff was very nice and friendly. The breakfast was also very good.

great place to stay

Great place for a 1 night stayover right off of I95 North.

The property was clean and my room was very clean. The amenities were good and l look forward to staying there again!!

Awesome Stay

We had to be escorted to our room because they couldn’t make keys and problem didn’t get fixed. We were in town for a family funeral and parking was hard to find when we returned to hotel. No one was at the desk and we had a long wait to be escorted to our room. Still no keys.

Breakfast was excellent and great variety and clean

Very clean and convenient

Comfortable! Hotel fit our needs while traveling to Florida! Conveniently located right off of I 95 .

We booked two rooms . While we were checking in , we asked one the front desk associates if she had bottled water for us to take to our room. She and another woman at the front desk were both extremely rude . At first when asked , one of them just looked up , stared at us but no reply and then went back to checking us in. When we asked a second time after the check in was done , one of the ladies gave it reluctantly and the other one had told us that we were not at “the level of membership” to receive bottled water. No professionalism , no hospitality what so ever .

Checkin was a breeze. Friendly staff and friendly guests as well. The hotel was sold out but you couldn't tell, it was quiet and relaxing. Our room was VERY comfortable. We stay right next to the elevator and at first I was worried but you cannot hear a thing! The beds were soooooo comfortable and I’m VERY picky with beds. I absolutely loved the upgraded style of the bathrooms. Breakfast was super delicious and check out went as smoothly as checkin. If ever in Florence or stopping through SC, I recommend staying here 100% !!

Great Staff very friendly

Welcoming staff, nice amenities, great place to stop during long trip

Room smelled like a dog kennel. Floor was filthy. Bed smelled like dog.

Clean and pleasant stay

Property very dirty appearance makes a difference

Very clean and very convenient.

Elevators need repairs and to change a battery on a door the maintenance guy had to wait 2 days for a battery

My brother and I stayed one night had an excellent stay room was spacious and comfortable. The staff where professional and accommodating. Easy to get to.

Close to 95

It’s an OK basic Hôtel. The room was OK, but unfortunately, the mattresses seemed old and too soft for us and we even noticed that the bottom of one of the beds. The material from underneath was falling off. We noticed that the air-conditioning unit needed a cleaning. The lighting was good and the way they set up the bathroom with the towels and everything was quite nice. We tried to explain the difficulty in accessing channels once we got to the channel guide. The person at the front desk consisted. It was just a problem with the batteries, but we don’t think that’s where the issue. Obviously that’s to be determined. When checking in Teresa was very gracious and welcoming, but in trying to explain a few things that we thought needed improvement to the people behind the desk upon leaving, we felt they took offense and weren’t very happy hearing anything that we had to say. We saw lots of people working very hard to keep things clean and neat throughout the hotel. The breakfasts are what you’ve come to expect at Hampton Inns and other hotels like this. I have always wondered where they get their juices from because none of them taste the way they’re supposed to. They supply plenty of choices, but they all seem to be of modest standards. We tried to explain that the hot water and the coffee was not hot and that perhaps it would be best to have some dispensers that were plugged in. They didn’t want to hear anything about it. “ talk to the people setting up the food.”

The restaurants in the neighborhood I will never recommend to people it's a low low class not clean the neighborhood is not safe hotel is very good but everything else is not recommended

Nice room. Clean and spacious. Check in rep was friendly and efficient.

I tried cancelling day of and they wouldn’t let me

Super convenient right off I-95 on a trip from VA to FL. Despite the late hour of arrival, the front desk receptionist was kind and ready to assist. The rooms were clean and the complimentary was perfect for families with small children.

The staff at Hampton Inn was very rude and I canceled my 2 rooms. I loss $376 on rooms went to Tru Hotel.

Very close to

Convenient for a family road trip, very comfortable and quiet rooms, friendly staff, clean facility.

The night staff is rude as well as the breakfast staff. Limited amenities and don’t honor the Hilton honors promotions. No coffee after 9 and it was a struggle getting the WiFi. The hot tub was broken and the carpets need cleaning. I usually always stay at Hampton Inn but this was a huge disappointment.

This was a great stopping point on our way home from Florida to Northern Virginia. Several restaurants and service stations nearby easy access from I-95.

Staff very accommodating and provided us with a handicap room on short notice.

Staff was great, clean rooms that looked updated.

Property close to 95 for easy off and on access, provided breakfast to go in the morning and cookies when you checked in.

Booked this hotel for pool and hot tub. Could not use pool or hot tub. There was algae on the bottom of both. Not Happy

Thank you!

Serviceable, good for what I needed

Great rates and so clean!

Overall the stay was comfortable and pleasant. It is close to food places and some other hotels and it’s not too close to the main road. I didn’t like the housekeeper blasting music in front of my door early in the morning. I also didn’t like that I checked in digitally, but had to wait in line for 15 minutes to get checked in after 4:30 pm and the room that I chose still wasn’t ready. The digital key did not work on any door other than the room door.

Our check in person was very kind and attentive. I wish I would have asked her name. No badges. She’s a 10! The staff around her were not as engaging. The carpeting was dirty .. not vacuumed..elevator dirty… doors to rooms scratched…room clean but smelled of cleaning products… plenty eating options in walking distance.. lots of noise in hallway. All this needs is a little spruce up and friendlier staff. I would look for another place next time.

Staff was helpful and nice , check in and out process was easy and efficient thank you all

Thx

Comfortable beds and pillows. Great shower and fluffy towels. Breakfast was good. Noise from hall and next room was annoying.

Cleanliness

This was a nice and clean property. The rooms were clean and had plenty of towels.

We had a concert at a nearby college Art center. It was 3miles from the concert. It was nice and the room and hotel were clean. Breakfast was great!

My only complaint was check in. The desk person seemed stressed and was somewhat rude

Hotel was nice. Walls a bit thin. Could hear dog barking in a room close by. Meal options walkable. Safe area.

We always stop here when we head to Florida from New England and it’s been a great stay every time! The breakfast is a 1000/10

Helpful staff; clean, comfortable room; delicious breakfast

Nice rolms... nothing lavish... but clean... good breakdast to eat or they make it for u to go... restaurants walking distance and free parking...

HS

Welcoming staff. Generous check out time. Clean and well stocked room.

Staff was friendly and breakfast was very good.

We had breakfast with a voucher but then were charged besides ! Not much good prepaying for breakfast !

We had a lovely night on our drive to Florida. Clean facilities, comfortable bed, efficient staff…the breakfast was good.

$75 for a 14 pound dog

The Hampton Inn lived up to its reputation of cleanliness, efficiency, friendly staff and safe/secure facilities.

Room was very clean and comfortable but finding out i had to pay $75 more for my dog was upsetting. We paid in advanced and stated we had a dog. The price we paid reflected thst, we thought. To our surprise, that was not true.

Fine for a quick overnight

Was able to check in early after being up all night and truly appreciated it. Pool and hot tub were great for an evening relaxation

Easy access to 95. Clean rooms. Good breakfast variety.

It was clean and ok.

The hotel was very clean and nice, but the staff was very unfriendly and did not provide any kind of information.

very nice!

Very satisfied

Great breakfast amd amenities.

Rooms were comfortable Love that it’s dog friendly