Comfort Inn & Suites Fort Worth - Fossil Creek

Superb

Clean rooms, friendliest service, great breakfast The air was of in room when arrived, it was hot and smelled musty

Exceptional

Exceptional

The location We stayed for 3 days .They did not stock the room with bathing soap

Very good

Good

Very clean and good breakfast!

Very good

Very good

I think this was a good hotel for the price. It was clean and quiet. The safe was friendly and helpful and the breakfast was all fresh. I thought I was getting a room with a jacuzzi and when I arrived they told me that all of those rooms were booked. I wish it would have been more clear on how to guarantee the jacuzzi because that is the whole reason I went with this hotel.

It was just ok. AC was noisy, but the room itself was decent and clean.

Front desk staff was really nice The pool area was fun Parking was good Beds were comfortable Breakfast was not good and my son found a long black hair in his eggs Bathroom was not clean when we arrived their was dried pee on the back of the toilet seat Their we stains on the comforter (. We took them off and used blankets we brought)

Front desk staff was really nice The pool area was fun Parking was good Beds were comfortable Breakfast was not good and my son found a long black hair in his eggs Bathroom was not clean when we arrived their was dried pee on the back of the toilet seat Their we stains on the comforter (. We took them off and used blankets we brought)

Room was very clean very spacious. Breakfast was good. All together a really nice hotel

Clean room

Awesome

Superb

Nice, clean, and friendly staff. The beds could be more comfortable but that might be because I prefer soft mattress

Nice, clean, and friendly staff. The beds could be more comfortable but that might be because I prefer soft mattress

Exceptional

Superb

Comfortable bed Not much option for breakfast (bacon) or tv options

Room was well equipped and very clean. Slightly further out than what we would have liked but was a busy weekend. Nothing, our stay was good

Wonderful place to stay!

The hotel needs some updates, the carpet looks very old, it makes the room smell stuffy. While we were there was a thunderstorm, so the elevator didn’t work, so we have to walk up 4 flight upstairs.

Breakfast was fresh. Coffee is good. Staff is nice. Room was clean. But the BEDS ARE HORRIBLE. HARD AS A ROCK. I slept so badly because the bed was so hard.

Good breakfast great staff

The front desk staff helped me many times with the computer in the office and getting hot coffee! Very accommodating and nice staff! Surprisingly, The room felt really big! Everything was clean. We had a coffee maker, refrigerator, and a nice TV. The paint on the walls looked new and felt rich and pretty. There was a ceiling fan in the center of the room over our beds - Woww! The air conditioner was quiet & worked! The bathroom was large and clean, had rich colors and granite countertops. (I even took a picture of the brand of towels to see if I could buy some because - were so nice.) The vending machine down the hall was stocked and the prices were very reasonable!! We loved breakfast! Huge room, clean plenty of options in the buffet, nice tv to watch if desired. Everything was fully stocked in the buffet - every single morning. Someone really cared about tiny details! Even the little butter containers in the refrigerator were stacked with precision! This hotel, FAR exceeded my expectations. I stayed here with my adult son and I think we said to each other, every single day, “this is the nicest place!” (We’ve stayed in pretty awful hotels before, so this was a blessing.) I will 100% DEFINITELY stay here again if I am ever in town and I will look for this hotel chain in other locations!

Came for overnight trip, as always the room was perfect

Breakfast was good! Hot tub and pool were great!

The room was decently cleaned, but the beds were extremely uncomfortable. Unfortunately was severe weather in the area, including flash flooding, baseball size hail, tornadoes and loss of power. I understand those things happen, but the lack of communication was unacceptable. Most of us staying at the Property we’re traveling from areas that don’t have tornadoes frequently, so I feel some sort of communication should have been pushed out when the tornado sirens started going off.

Rooms are always clean. The pool and hot tub is clean as well

Toilet looked like it had not been cleaned inside. Staff stated it was a scratch from a snake took used to unclog the toilet. Floor had stains, furniture worn, beds were not comfortable. one of my guest had white lint in his hair from linens on bed. Air unit was full of dust and room smelled musty. I would not choose to stay there again. I considered checking out the first night at midnight, but because of the hassle one must endure when booking via 3rd party company, I stayed, but limited my time in the room.

Clean room, good breakfast and greet pool.

The pool was broken then the elevator broke. The furniture was in poor shape needed to be replaced. Kids were disappointed with no pool. That was one of the main reasons for picking this hotel

The staff was very friendly and helpful; room was clean and there weren't any issues. our room had the jacuzzi tub (hot tub) and it was very relaxing. Breakfast was very good especially the cinnamon Texas shaped waffles. Defiantly will be staying here again when going back to Ft. Worth.

Pool was under construction and the place was old and grungy. Wall paper separating from the wall and toilet gross.

Pool was closed for maintenance. Breakfast was not that great

Front Desk was very nice as always. Room was great.

There 3 nights. Never came yo clean the room once. Had to call for towels, washcloths, toilet paper etc. they told me to come down to the desk and get it. They should have brought it up to my room. Asked for extra pillows, they only had 2. We j mm had 4 adults and 2 kids. Breakfast was good though.

Cleanliness

Thank you

The room was great it was clean we had the staff was very professional and nice

It was not the employees fought. Room was clean and employees politely turned me down.

The room is always clean, Quiet, safe, and comfortable stay always. We have stayed here at least 10 times and will rate it 10 out of 10 every time.

Friendly staff, clean room

Very nice and clean room! The people were nice and friendly!

Clean room. Jacuzzi tub was very relaxing. Good location.

The hotel was quiet and clean. The staff was very friendly.

The staff was very accommodating to my needs. My room was kept clean and quiet.

Everything, everything. But most all the current staff.

Very clean and good location

The breakfast hours are to short on weekends

Breakfast was good! LOVED the waffle maker! Coffee was good. Parking was good, 24 hout fitness across the street big win! The hotel gym was not that great ubless you like cardio only. The surrounding area was decent, didnt feel sketchy. We would stay here again.

The stay was great. The sheets could have been changed because I do not like seeing other people hair on my pillow cases nor in the bathroom sink.

Room was clean. Staff were nice and courteous.

Room wasn’t as

The breakfast was bland, even for a hotel breakfast.

I loved everything about the stay. It was close to everything. The only thing I didn’t like is that the “indoor pool” is in a different building separate from the main property and the water was freezing cold. So we froze in the water and then when we walked to the building we froze again.

The rooms are always wonderful. The staff goes above and beyond to anticipate my needs and ensure my safety. I am a late night traveler and it's good to know someone is looking out.

Clean rooms

Yes

Clean, easy access, near a bunch of restaurants

The check in was good, the air conditioning system sucks it was very hot and uncomfortable to sleep after a six hour drive there. But it was very convenient for where we were going.

Yes the room feels neglected. In the photos look different and nice , but is not what it's seems

Clean, friendly, safe. Centrally located near the hiway and restaurants.

Elevators, work very slow! Hotel close to a lot of restaurants that are walking distance. Breakfast was ok.

Room was clean. Area was quiet and staff was friendly.

Clean room

It was close to everything we needed

Clean room, great breakfast, and close to bungee one that is great, and just in the middle of everything. easy off on highway access!!!

Thank you

Nice room. Check in was great.

Everything was superb.

Great staff. Room was amazing. Breakfast was delicious

It was relaxing, quiet, and clean!

Everything was great except for the parking was really tight.

Nice and clean, comfy bed

The room was clean and bed was comfortable. The bathroom was a little small for a room that sleeps 6. We found customer service could have been taken a step further. For example the chain’s system would not allow me to use my either of my 2 debit cards for the $200 incidental hold. They worked for the $20 additional fee I was charged for my 16 year old (hotels.com counted her as a minor…comfort did not)Then we called that we would be arriving late and we still walked into a room that’s temperature was 85 degrees. The AC could have been turned on sometime before our 1:30 AM arrival. Like I said the room was clean and staff was kind, I think as a chain there’s some improvements that could be made.

Good clean hotel in a nice area.

Traveling during the week for work. The room was clean, quiet, and comfortable. The rear parking lot was tightt quarters but I was able to park just outside my room window. I didn't check.out the pool but it did look inviting. The waffle iron worked flawlessly all week and made perfectly browned crisp waffles. The staff was always happy and helpful.

Clean room

We had a great experience at our overnight stay!!

Worked for what and where we needed to be

It was a nice room clean with a comfortable bed. Had a nice indoor pool with a hot tub. We did not use the breakfast buffet so can not leave a comment on that. The refrigerator in the room had a noisy rattle but otherwise it worked fine. I would stay again

There was hair in the shower a pile of hair, not just a couple of strands. I didn’t say anything to the front clerk because she was the most helpful person of my stay. But the room smelled a bit as well and she gave me fresher to make it better.

Only thing missing in the room was the door sticker for don’t disturb it’s just an observation, the hotel was impeccable and the services and staff gave me a great service.

Good job again

The property was peaceful.

Great service

Friendly staff, quiet, clean rooms

There was not any shopping malls in area

The break fast is the worst only pork is available no chicken no turkey

It was great, quiet & relaxing.

Property is always clean and quiet.

- Logging on the wifi required me bring my laptop to the front desk to get logged on. Each time I would logoff it would not auto connect. -I requested clean towels and the dumping of trash but required a trip to the front desk to exchange towels and dump trash.I had been out of the room the entire day and the towels and trah were not exchanged. However, front desk staff provided towels and a place to dump trash.

I highly recommend staying here. It’s one of the few places I will stay at in Fort Worth. Because of the comfort, ease, cleanliness, convenience for my reason of staying. Love it here!

This was a nice comfortable stay.

Went to the pool and there weren’t any towels. When I asked the front desk for more towels she made a rude comment about us using the room towels. Then there wasn’t any shampoo or conditioner in the bathroom.

Clean and kept up. Enjoyed staying here

The room wasn’t clean by the housekeeping team. We didn’t have the “privacy” sign on the door and we didn’t turn down service when we checked in, so I’m not sure why our room was skipped.

Found Bugs in Room & Bed

Good breakfast, clean room

Great staff & good clean environment

Our stay was wonderful. The staff were friendly, hotel was super clean, beds comfortable and they offer rooms that accommodate larger families!!!

Good, spacious and well maintained property and room, no complaints. Breakfast buffet has many options and is complete. Room have black out curtains and the view on the last floor is great

Friendly staff. Convenient location for our needs

It wasn’t luxury or anything, but sage and in a convenient location near dining, gas, and shops.

WiFi did not work for my baby’s tablet at all. I booked a room with the jacuzzi and got a different room. Overall the stay was pleasant.

Nice quiet stay while vacationing around the Dallas/Fort Worth area. Rooms were clean and all the necessities were there. Breakfast was good and available.

I got this room for my nephew and his wife for an emergency. They first night my nephew noticed some red bite in his stomach but didn’t think much of it. The second day he said he had more of a rash. The checked the beds for bugs and didn’t see any. Till they checked the head board and found 2 bedbugs moving around. They went to let the lobby know and then seemed rude about it and even though the video and pictures of the rash were provided they still seemed rude about it. They did give them a different room for the last night.

Smells like mildew soon as you come in property when told front desk didn’t have nothing to say.Also the air conditioner leaks water so soon as you step out of bed your feet will be soaking wet.Also they will charge you for smoking even if you didn’t smoke and when called to resolve they tell you to email management

Great location, close to shopping and Bungee one!!!

Na

Everything was great 😃

What I didn’t like was when I looked on Expedia, I found your hotel. You don’t have on the website that you have to have a deposit that’s very unprofessional. You should’ve put that on the website that you want a $200 deposit that is terrible to me

Exelent

Smells clean. No sign of bed bugs. Ac blows cold water runs hot. Staff was friendly.

Found a roach restroom was dirty as well as bedsheets

Good

Our A/C went out in our house so we had to get a room close by. The rating for the hotel and the room were very good. The room is spacious and comfortable. We love the fact that there is a ceiling fan.

Multiple fast food restaurants are close to this hotel along with shopping and fitness areas. The staff was friendly.

Nice atmosphere

Very good

Well kept. Includes breakfast. It has a indoor pool we didn't have time to use😕

I had an fewissues/concerns. 1. There were ants in the room, it wasn’t enough of an issue to call about. 2. There is a sink spot in the hallway on the third floor. I assume water has gotten in on it and is causing the soft spot in the floor toward room 300. 3. The elevator smells of alcohol and sweat and sounds like it needs work . Just my thoughts. Staff I came in contact with were excellent.

The staff was great, helped out if we needed anything for the most part! Breakfast was ok but it was the same both days! Was hoping for something different the second day! We booked in advance 2 rooms for our family and when my family got there way before me they didn't let wm check in until I showed up! The room that we were staying in was way smaller than were accustomed to staying in but we dealt with that! And at the time we arrived we were just grateful to have a place to sleep! But the room didn't have any mirrors at all! Only in the restroom! And with a family of 6, sharing a restroom with the only mirror is terrible! The floor next to the a/c unit was soaked because the a/c unit was leaking in the room and on to the floor! Beds and pillows were simple! And the water when showering never went down! So i felt like my feet never actually got clean! I don't loke when you get to a hotel and the halls and lobby is warm! But the indoor pool room is freezing cold!

Stayed for a Drs. appt.

The parking lot was a bit awkward and uneasy to park into. The hotel had some very polite workers. There was some obvious distress to the rooms like damages to the doors and that.

I Didn't really see much, checked in late early. But the hotel isclean, staff is very friendly.

Great rooms and great service!!

We enjoyed our stay here. It was clean and the front desk staff were very friendly and helpful. There’s not much front parking but enough in the back. The location was awesome with plenty of dining options around. Check in and out was a breeze. I would stay again.

Great place

Wanted the spa tub.

Would of preferred housekeeping during 3 night stay at least once

The only problem I had with the room was that the bathroom vent was very weak almost not working. Other than that everything was good

We were evacuated from our home in an emergency and this was a great home away from home for the night.

Bed was terrible to sleep in.

The only thing I liked about this hotel is the location. The water in the tub drained slowly. Standing water. The toilet did not flush properly. I used their iron and it was broke. Water spilled out of it on to my clothes. Went to the pool and it was dirty. Kinda green. I would not stay here again

They tried to charge me

It was ok

The staff was very helpful and the breakfast was good, hot and plentiful.

Rooms were nice and clean. I liked the fact that the hotel is locked after 9 PM and you have to use your room key to enter. Lots of resturants around eat at.

Easy to get to...also next to a golf course....clean rooms and good breakfast...

I stayed for 2 nights and it was a good stay. The breakfast was ok, it ran out of some items on a Thursday morning but it was decent. Of course it had the favorite Texas shaped waffle. We stayed in a king size bed room. The sheets/bed and room were clean to my liking.

Will stay here again

My credit card information was stolen!

Pictures online make this property look good. But I was very misled.

Chose hotel for area & room with 2 beds plus couch b/c I was traveling with my adult daughter & hate rooms with no place to sit other than bed(s). Checked in at 16:00 and was quickly provided a room matching the description booked. The pool/hot tub (indoor) were functional and open, though they smelled over-chlorinated and the access door had a trick the desk clerk had to show us (which she did cheerfully & promptly). Room was clean & beds comfortable. Blackout blinds sufficient to keep the room dark enough. My small complaints are that the room backed up to the guest laundry with some noise from the machines running, though it was plenty quiet at bedtime. Also in-room coffee is one of those single-serve machines with the disposable plastic "boats" holding filter-packs of coffee. Those are terrible for tea & if you want just hot water it splatters everywhere. Not easy to use your own coffee. Much rather see a small drip carafe machine or a K-cup compatible. Breakfast was okay. The bacon wasn't crisp and was in a tangled snarl, the egg texture was slightly odd, & they could have offered some shredded cheese. But it wasn't bad food & got me fed and on the road quickly. The breakfast room did seem a bit small for demand on a Saturday morning, especially given signage asking guests not to take food back to the rooms. Parking JUST sufficient for Friday night occupancy.There are many restaurants around, a gas station convenience store across the road, and easy access to highways.

Price/affordability

Great overnight stay near the Stockyards. Clean, comfortable and spacious with lots of dining options in walking distance. Would definitely stay there again.

Overall a pleasant place to stay. Front desk clerk was also very helpful.

The property was very nice clean. Rooms, were very nice and clean? Staff needs a little approving at the desk .. The front desk didn't have that Texas. Hospitality, but overall, it was nice stay

Girl who checked us in was so rude and unprofessional. Tried to hand me back my card and I.D when I simply asked a question. The room sheets are filthy and stained. They had another persons hair all in them and old food crumbs like the sheets were never washed. The pool area was dirty and tons of film and hair floating in the water. We are from 3 hours away. I won’t book here again. Very disappointing for my family.

Everything

We were given a room that had a very smoky smell. We contacted the front desk immediately and they were happy to move us to another room. The new room was clean and smelt fresh.

Great Thank you

Vwry clean and friendly

Nice hotel. It was really close to a lot of eating places. Very quiet and the breakfast was good. Room was very spacious and beds were comfortable. Would stay again.

Excellent

Great place

The seperate pool house is very cool and the staff is always very polite and accommodating.

Nice quiet clean rooms

It was clean and quiet close to restaurants

Awesome place, everything was great,pool,hot tub,staff, breakfast was very good 👍

Nice hotel with a good price. We've been there several times and will continue to stay there.

Very friendly front desk staff.

We will not be staying there again. The hotel was clean and comfortable and the breakfast was the standard fair, blueberry waffles were a nice touch. The staff were very friendly and helpful

Have saved as one of our favorite hotels. This hotel is clean and comfortable. Easy access to freeways but no freeway noise. Staff is very friendly. Plenty of restaurants, grocery and gas stations nearby.

Will be my go to spot when I visit Fort Worth

Great property, especially at this price point. Ample parking, room for an RV. The staff was nice.

Very clean very comfortable

❤️❤️❤️❤️

Heater unit electric plug not working properly

This is our second time staying. My daughter loves it here. Especially the indoor pool during the holidays.

Good customer service,, clean rooms,, great breakfast

We stayed for NYE & to go see Gary Allan at Billy Bob's. Guest service person was young and already had attitude. but rude to us Checked in about 4pm. All the other ataff(later when we came back and the morning were sweet. Room was great, jetted tub. Ample space.

Loved it and was super comfy. Front staff was very nice

Super spacious rooms. Very clean and the breakfast was great.